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Davids Bridal

Canton , OH

LOCATION

5514 Dressler Road NW
Canton, OH 44720 US

PHONE

330-244-8800

WEBSITE

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Dress & Attire

REVIEWS

3.6
out of 5.0
3.8/5.0
3.6/5.0
3.7/5.0
3.5/5.0
3.3/5.0
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Anonymous
Wedding:
[Private]
2.0/5.0
I went here to shop for my wedding dress and also Brides maid dresses, they had me try on 3 and i liked 2. They were very pushy with trying to get me to buy one as ut was discontinued. I bought it and ended up not liking it as i looked at the photo more, it just didn't look good on me. I ended up exchanging at the Fairlawn store, where at first i wasnt pleased because they just brought me things that weren't my style at all. So i then got dressed and said I'm looking myselF. The manager came over and was very helpful. She turned my experience around and i found the dress!
I went here to shop for my wedding dress and also Brides maid dresses, they had me try on 3 and i liked 2. They were very Read more...
I went here to shop for my wedding dress and also Brides maid dresses, they had me try on 3 and i liked 2. They were very pushy with trying to get me to buy one as ut was discontinued. I bought it and ended up not liking it as i looked at the photo more, it just didn't look good on me. I ended up exchanging at the Fairlawn store, where at first i wasnt pleased because they just brought me things that weren't my style at all. So i then got dressed and said I'm looking myselF. The manager came over and was very helpful. She turned my experience around and i found the dress! Read less
Services Used: Dress & Attire
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Kayle
Wedding:
6/20/2015
3.4/5.0
I purchased my bridesmaid dresses at David's and they are gorgeous dresses and the price was ok (around $150--not great but not awful). Everyone loved the dresses! BUT we had a couple real issues with the quality--one of my bridesmaids received her dress after ordering it and the entire dress was extremely weirdly made (a piece of metal sticking out, the bust lining was off center...) but she was able to eventually get this fixed. However--the day of my wedding one of my bridesmaids was trying to get zipped into her dress (which they had managed to zip her into when she picked it up but the people at David's had to really work at it---and it was not an issue of fit, it was an issue with the zipper) and the zipper ended up being broken. So they had to safety pin her into her dress. The bright side is it just looked like she had a keyhole back so it worked out ok but she spent $150 on a dress that has a broken zipper. Would I still choose that dress knowing what I do now? Yes-BUT I'd make everyone be extra vigilant because there's no guarantee to the quality of the dress they'll end up with!
I purchased my bridesmaid dresses at David's and they are gorgeous dresses and the price was ok (around $150--not great Read more...
I purchased my bridesmaid dresses at David's and they are gorgeous dresses and the price was ok (around $150--not great but not awful). Everyone loved the dresses! BUT we had a couple real issues with the quality--one of my bridesmaids received her dress after ordering it and the entire dress was extremely weirdly made (a piece of metal sticking out, the bust lining was off center...) but she was able to eventually get this fixed. However--the day of my wedding one of my bridesmaids was trying to get zipped into her dress (which they had managed to zip her into when she picked it up but the people at David's had to really work at it---and it was not an issue of fit, it was an issue with the zipper) and the zipper ended up being broken. So they had to safety pin her into her dress. The bright side is it just looked like she had a keyhole back so it worked out ok but she spent $150 on a dress that has a broken zipper. Would I still choose that dress knowing what I do now? Yes-BUT I'd make everyone be extra vigilant because there's no guarantee to the quality of the dress they'll end up with! Read less
Services Used: Dress & Attire
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Kaytee
Wedding:
8/9/2014
4.4/5.0
Had a very pleasant visit and received excellent service!
Had a very pleasant visit and received excellent service!
Had a very pleasant visit and received excellent service! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
1.7/5.0
I LOVE MY VERA GOWN!!! I HATE DAVIDS BRIDAL!!! It's always a coin toss with this company. The first time I went was to their location in Akron Ohio....and I had to pull my own dresses, get into them alone, cinch them alone, and make all the decisions on my own. There was not a single person that wanted to help me ... besides the nice bridesmaid in the room next to me. We were the only two in the shop with four workers and a seamstress that kept walking in and out from the back. I have no clue who the girl was that was helping me but I ended up helping her too.....she was trying on bridesmaid dresses. Finally I left because Akron doesn't carry Vera gowns and that was my goal. Finally I went to the Canton location with my parents after stopping at another DB and having no help or success. We pulled many many gowns. My mom helped me put them on and chose the one we loved and all agreed on. When we went back to try it on again, the lady that helped us out was phenomenal, and honestly I can't recall her name. Bought my dress that time and then ended up picking it up from the Canton location and driving to the Robinson Towne Center location to get alterations since it was nearer to my wedding location. When we booked the appointment for alterations, they booked us on the floor to try on dresses....so the alterations lady argued with me about it. REALLY!!!?? Why would you argue with me about it?? Argue with the receptionist, not me. Once she calmed down, she did my alterations (let me remind you, again, I WAS THE ONLY PERSON IN THE WHOLE STORE SO WHY WOULD YOU ARGUE WITH ME ABOUT AN APPT TIME WHEN YOU HAVE NO ONE ELSE TO HELP!!!! PLUS!!! The only thing she had to pin was the bustle....the dress fit me like a dream, that has to be the easiest alteration ever!!! Very disappointed with staff at all these locations but in love with my dress and am currently looking for any excuse to wear it again.
I LOVE MY VERA GOWN!!! I HATE DAVIDS BRIDAL!!! It's always a coin toss with this company. The first time I went was to Read more...
I LOVE MY VERA GOWN!!! I HATE DAVIDS BRIDAL!!! It's always a coin toss with this company. The first time I went was to their location in Akron Ohio....and I had to pull my own dresses, get into them alone, cinch them alone, and make all the decisions on my own. There was not a single person that wanted to help me ... besides the nice bridesmaid in the room next to me. We were the only two in the shop with four workers and a seamstress that kept walking in and out from the back. I have no clue who the girl was that was helping me but I ended up helping her too.....she was trying on bridesmaid dresses. Finally I left because Akron doesn't carry Vera gowns and that was my goal. Finally I went to the Canton location with my parents after stopping at another DB and having no help or success. We pulled many many gowns. My mom helped me put them on and chose the one we loved and all agreed on. When we went back to try it on again, the lady that helped us out was phenomenal, and honestly I can't recall her name. Bought my dress that time and then ended up picking it up from the Canton location and driving to the Robinson Towne Center location to get alterations since it was nearer to my wedding location. When we booked the appointment for alterations, they booked us on the floor to try on dresses....so the alterations lady argued with me about it. REALLY!!!?? Why would you argue with me about it?? Argue with the receptionist, not me. Once she calmed down, she did my alterations (let me remind you, again, I WAS THE ONLY PERSON IN THE WHOLE STORE SO WHY WOULD YOU ARGUE WITH ME ABOUT AN APPT TIME WHEN YOU HAVE NO ONE ELSE TO HELP!!!! PLUS!!! The only thing she had to pin was the bustle....the dress fit me like a dream, that has to be the easiest alteration ever!!! Very disappointed with staff at all these locations but in love with my dress and am currently looking for any excuse to wear it again. Read less
Services Used: Dress & Attire
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stefanie
Wedding:
9/10/2011
4.6/5.0
Loved my dress!!!! The staff stayed with me the whole time and was very upfront and honest with me.
Loved my dress!!!! The staff stayed with me the whole time and was very upfront and honest with me.
Loved my dress!!!! The staff stayed with me the whole time and was very upfront and honest with me. Read less
Services Used: Dress & Attire
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Kati
Wedding:
8/27/2011
3.8/5.0
I love Davids Bridal. They are attentive and respectful towards all customers. The only problem I have is their alterations prices are off the charts expenseive! I paid $500 for my dress and they wanted another $500 to take it in a 1/2 in and 2 inches off the bottom.
I love Davids Bridal. They are attentive and respectful towards all customers. The only problem I have is their Read more...
I love Davids Bridal. They are attentive and respectful towards all customers. The only problem I have is their alterations prices are off the charts expenseive! I paid $500 for my dress and they wanted another $500 to take it in a 1/2 in and 2 inches off the bottom. Read less
Services Used: Dress & Attire
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Jessica
Wedding:
8/6/2011
4.6/5.0
Two months after my engagement, I decided to check out the dress selection at David's Briday, "just to get an idea." Three hours later I was walking out with my receipt for a beautiful Oleg Cassini gown. The lady who helped me was extremely attentative and focused, even though there were several other shoppers in the store. I tried on at least 40 dresses, and she was very patient the entire time. Finally, I fell in love with my wedding dress, and she helped me feel secure in my choice. I can't wait to wear my David's Bridal dress in March! (I was also very pleased with the petite option for my dress. It fits my proportions - 5'2" - perfectly.)
Two months after my engagement, I decided to check out the dress selection at David's Briday, "just to get an idea." Three Read more...
Two months after my engagement, I decided to check out the dress selection at David's Briday, "just to get an idea." Three hours later I was walking out with my receipt for a beautiful Oleg Cassini gown. The lady who helped me was extremely attentative and focused, even though there were several other shoppers in the store. I tried on at least 40 dresses, and she was very patient the entire time. Finally, I fell in love with my wedding dress, and she helped me feel secure in my choice. I can't wait to wear my David's Bridal dress in March! (I was also very pleased with the petite option for my dress. It fits my proportions - 5'2" - perfectly.) Read less
Services Used: Dress & Attire
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Rachel
Wedding:
5/28/2011
1.3/5.0
I decided not to buy my wedding dress here because I was simply given a dressing room and ignored by the staff. When you register your wedding, they email you basically every day. When you fill out one of their surveys, they will keep calling you and sending you surveys, they are extremely annoying. I also had extremely poor service at this store when ordering and picking up bridesmaid dresses for other weddings. Including having sales staff attempt to help customers that had arrived after me.
I decided not to buy my wedding dress here because I was simply given a dressing room and ignored by the staff. When you Read more...
I decided not to buy my wedding dress here because I was simply given a dressing room and ignored by the staff. When you register your wedding, they email you basically every day. When you fill out one of their surveys, they will keep calling you and sending you surveys, they are extremely annoying. I also had extremely poor service at this store when ordering and picking up bridesmaid dresses for other weddings. Including having sales staff attempt to help customers that had arrived after me. Read less
Services Used: Dress & Attire
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CMJustice
Wedding:
1/8/2011
1.9/5.0
TERRIBLE experience after the purchases have been made. So many hidden fees and charges. Talked my bridesmaids into buying a sash that I had never seen before in my life!!! When I went with her to return it, they'd only give her store credit!! Ridiculous!
TERRIBLE experience after the purchases have been made. So many hidden fees and charges. Talked my bridesmaids into buying Read more...
TERRIBLE experience after the purchases have been made. So many hidden fees and charges. Talked my bridesmaids into buying a sash that I had never seen before in my life!!! When I went with her to return it, they'd only give her store credit!! Ridiculous! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
0.3/5.0
David’s Bridal is the worst. Everybody knows this. Dress styles are OK, but obviously grossly overpriced. Unfortunately they are the most convenient (locations all across US, sizes available, etc.). The sales lady we worked with was rude and not very helpful at all (maybe because I wasn’t buying my wedding dress there???). Had to literally search the store for her and ask the front desk 2x to let her know we were ready to place our order. When one bridesmaid picked up her dress the sales person told HER to call another bridesmaid to let her know her dress was in as well - then 2 weeks later left rude vm messages for my cousin (bridesmaid) that no one came to pick up the dress and they weren't going to hold it. Why would a fellow bridesmaid, who didn't know the other bridesmaid very well, have to make a call about the dress. It is David's Bridal's job.

I hope to never give another penny to DB...yuck.
David’s Bridal is the worst. Everybody knows this. Dress styles are OK, but obviously grossly overpriced. Unfortunately Read more...
David’s Bridal is the worst. Everybody knows this. Dress styles are OK, but obviously grossly overpriced. Unfortunately they are the most convenient (locations all across US, sizes available, etc.). The sales lady we worked with was rude and not very helpful at all (maybe because I wasn’t buying my wedding dress there???). Had to literally search the store for her and ask the front desk 2x to let her know we were ready to place our order. When one bridesmaid picked up her dress the sales person told HER to call another bridesmaid to let her know her dress was in as well - then 2 weeks later left rude vm messages for my cousin (bridesmaid) that no one came to pick up the dress and they weren't going to hold it. Why would a fellow bridesmaid, who didn't know the other bridesmaid very well, have to make a call about the dress. It is David's Bridal's job.

I hope to never give another penny to DB...yuck. Read less
Services Used: Dress & Attire
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