Nophoto-130

Davids Bridal

Cincinnati , OH

LOCATION

7788 Montgomery Road
Cincinnati, OH US 45236 (map)

PHONE

513-891-8901

WEBSITE

View website
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Dress & Attire

REVIEWS

4.0
out of 5.0
3.9/5.0
4.1/5.0
3.8/5.0
4.2/5.0
3.8/5.0
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Andrea
Wedding:
9/27/2013
3.4/5.0
When I walked in the door, I was greeted with an enthusiastic front desk operator who guided me to my wedding dress after listening to what I wanted. In fact, the entire store of employees seemed enthusiastic about me and weddings in general as they would stop by during my fittings to say how good I looked and ask if I needed anything. It was my personal consultant I ended up with that seemed like she wanted to get rid of me since I was on a budget. She was older, and just didn't give off a positive wedding-esque vibe, and didn't listen when I said I enjoyed ivory more than white when she picked dresses for me to try on. She tried to sell me more things than I wanted (that part may be normal) but on her part I wasn't impressed. I was happy with the other workers, though, and the price I got my dress for (it was on the rack and on a major sale--got it for $300 when the original price was about $2000!) so I hope that explains my ratings. And I got my sister to do my alterations, or else my price would have doubled.
When I walked in the door, I was greeted with an enthusiastic front desk operator who guided me to my wedding dress after Read more...
When I walked in the door, I was greeted with an enthusiastic front desk operator who guided me to my wedding dress after listening to what I wanted. In fact, the entire store of employees seemed enthusiastic about me and weddings in general as they would stop by during my fittings to say how good I looked and ask if I needed anything. It was my personal consultant I ended up with that seemed like she wanted to get rid of me since I was on a budget. She was older, and just didn't give off a positive wedding-esque vibe, and didn't listen when I said I enjoyed ivory more than white when she picked dresses for me to try on. She tried to sell me more things than I wanted (that part may be normal) but on her part I wasn't impressed. I was happy with the other workers, though, and the price I got my dress for (it was on the rack and on a major sale--got it for $300 when the original price was about $2000!) so I hope that explains my ratings. And I got my sister to do my alterations, or else my price would have doubled. Read less
Services Used: Dress & Attire
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Amy
Wedding:
7/27/2013
3.3/5.0
I absolutely LOVED my dress from David's Bridal. It was a gorgeous lace dress with a train and I found it for a great price. If I was rating simply my dress, it would be 5s all the way! But unfortunately, my experience with the tailoring of the dress brought my ratings down. I had one really bad trip, but that's really all it takes. I had to wait for my appt (I was early but I waited 45 mins after my set appt!) and the tailors were obviously not thrilled that my dress was so complicated. I heard all about how they didn't get to eat yet & had been working so hard without a break (meanwhile I was late to my dinner date & had been waiting patiently). After that appt, David's went under new management. My final fitting went much better & I left with a smile on my face. Even though we paid more for the tailoring than the dress, it ended up looking fabulous. The groom loved the dress too & I got many compliments. Its a shame how one trip can ruin your overall rating.
I absolutely LOVED my dress from David's Bridal. It was a gorgeous lace dress with a train and I found it for a great Read more...
I absolutely LOVED my dress from David's Bridal. It was a gorgeous lace dress with a train and I found it for a great price. If I was rating simply my dress, it would be 5s all the way! But unfortunately, my experience with the tailoring of the dress brought my ratings down. I had one really bad trip, but that's really all it takes. I had to wait for my appt (I was early but I waited 45 mins after my set appt!) and the tailors were obviously not thrilled that my dress was so complicated. I heard all about how they didn't get to eat yet & had been working so hard without a break (meanwhile I was late to my dinner date & had been waiting patiently). After that appt, David's went under new management. My final fitting went much better & I left with a smile on my face. Even though we paid more for the tailoring than the dress, it ended up looking fabulous. The groom loved the dress too & I got many compliments. Its a shame how one trip can ruin your overall rating. Read less
Services Used: Dress & Attire
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Mindy
Wedding:
4/20/2013
5.0/5.0
I had a wonderful experience at David's Bridal in Kenwood. My bridal consultant was Jo Elle and she was, for lack of a better word, AMAZING! As a plus sized bride, I was expecting to find a dress that would be just okay. The ladies at David's made me feel very welcome. Jo Elle went out of her way to make sure I was comfortable, and even brought extra chairs out for my mom and sisters (there were 7 of us) I went in to the appointment prepared, so she pulled samples of what I had in my binder. I ended up having two dresses I couldn't decide between. Jo Elle brought out two different veils, since I told her I would be wearing a long veil at ceremony and a birdcage at reception. When I tried on the veil with the gown I thought I wanted, I burst into tears. I felt beautiful!!! I honestly didn't think I could ever feel that way. She was very reassuring, and showed me things I could do to disguise my "problem areas". After paying off my gown, I was told it would be 16 weeks to come in because of the beading. It actually came in 30 days after I made the final payment!!!' I cannot wait to marry the man of my dreams in a dress that looks like it was made for me. I cannot imagine going anywhere else and having a better experience!!
I had a wonderful experience at David's Bridal in Kenwood. My bridal consultant was Jo Elle and she was, for lack of a Read more...
I had a wonderful experience at David's Bridal in Kenwood. My bridal consultant was Jo Elle and she was, for lack of a better word, AMAZING! As a plus sized bride, I was expecting to find a dress that would be just okay. The ladies at David's made me feel very welcome. Jo Elle went out of her way to make sure I was comfortable, and even brought extra chairs out for my mom and sisters (there were 7 of us) I went in to the appointment prepared, so she pulled samples of what I had in my binder. I ended up having two dresses I couldn't decide between. Jo Elle brought out two different veils, since I told her I would be wearing a long veil at ceremony and a birdcage at reception. When I tried on the veil with the gown I thought I wanted, I burst into tears. I felt beautiful!!! I honestly didn't think I could ever feel that way. She was very reassuring, and showed me things I could do to disguise my "problem areas". After paying off my gown, I was told it would be 16 weeks to come in because of the beading. It actually came in 30 days after I made the final payment!!!' I cannot wait to marry the man of my dreams in a dress that looks like it was made for me. I cannot imagine going anywhere else and having a better experience!! Read less
Services Used: Dress & Attire
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LeAnn
Wedding:
4/19/2013
3.7/5.0
Staff was definitely friendly. I bought the first dress i tried on, it was perfect, the consultant was very nice, the alteration department was also very friendly. My dress came in a few days before expected. However, the alterations department was way too busy. They need a lot more staff! My dress was not finished at my first alterations appointment to pick up. Not only was it not finished but what was done was rushed and done wrong. The dress was really big on me before alterations because i am very small, but they made it way too tight and had to re-do it. They actually had to re-do it three times before it was done right.. Although they did not take the time out to un-do all they did wrong and the side had an indention in it, but after four appointments with alterations and my wedding a week away i went a head and took it as is. I really should have been more upset about it than i was because the dress cost me a thousand dollars after i purchased everything. They did re-inverse the charges for what they did not have finished during my first alteration appointment. However, it was really frustrating that my dress was never altered correctly and some of the sewing came undone during my reception. David's bridal was a great place to find a dress, but if i had to do it over again i would have gotten alterations done somewhere else or went to a location that was better staffed in their alterations department.
Staff was definitely friendly. I bought the first dress i tried on, it was perfect, the consultant was very nice, the Read more...
Staff was definitely friendly. I bought the first dress i tried on, it was perfect, the consultant was very nice, the alteration department was also very friendly. My dress came in a few days before expected. However, the alterations department was way too busy. They need a lot more staff! My dress was not finished at my first alterations appointment to pick up. Not only was it not finished but what was done was rushed and done wrong. The dress was really big on me before alterations because i am very small, but they made it way too tight and had to re-do it. They actually had to re-do it three times before it was done right.. Although they did not take the time out to un-do all they did wrong and the side had an indention in it, but after four appointments with alterations and my wedding a week away i went a head and took it as is. I really should have been more upset about it than i was because the dress cost me a thousand dollars after i purchased everything. They did re-inverse the charges for what they did not have finished during my first alteration appointment. However, it was really frustrating that my dress was never altered correctly and some of the sewing came undone during my reception. David's bridal was a great place to find a dress, but if i had to do it over again i would have gotten alterations done somewhere else or went to a location that was better staffed in their alterations department. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.3/5.0
I loved my dress! The consultant that helped me listened to what I was looking for (and looked at the pictures I brought) and the first dress she pulled was actually the one I wound up picking! Norma, the alterations manager, was wonderful to work with. I know from talking with her, though, that there were a lot of issues with not having enough help (or enough quality help) in the alterations department to the point that dresses were not getting done on time. In fact, I came for my fittings and not everything was completed. Management needs to get her some assistance!
I loved my dress! The consultant that helped me listened to what I was looking for (and looked at the pictures I brought) Read more...
I loved my dress! The consultant that helped me listened to what I was looking for (and looked at the pictures I brought) and the first dress she pulled was actually the one I wound up picking! Norma, the alterations manager, was wonderful to work with. I know from talking with her, though, that there were a lot of issues with not having enough help (or enough quality help) in the alterations department to the point that dresses were not getting done on time. In fact, I came for my fittings and not everything was completed. Management needs to get her some assistance! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.2/5.0
David's bridal provided a lot of great deals and coupons after I bought my dress. Although my dress wasn't all I dreamed for, I still love it a lot and think its beautiful. The workers there are nice, helpful, professional, and patient as I tried on dresses for two hours straight.
David's bridal provided a lot of great deals and coupons after I bought my dress. Although my dress wasn't all I dreamed Read more...
David's bridal provided a lot of great deals and coupons after I bought my dress. Although my dress wasn't all I dreamed for, I still love it a lot and think its beautiful. The workers there are nice, helpful, professional, and patient as I tried on dresses for two hours straight. Read less
Services Used: Dress & Attire
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Tracy
Wedding:
9/1/2012
5.0/5.0
David's Bridal near Kenwood Mall in Cincinnati, OH was wonderful. We scheduled an appointment and they really catered to us. They listed to what I was thinking for my dress and brought out great examples. I tried on a total of three and found my dress. We did wait and came back later that day just to make sure. The dress I bought was discontinued - though I don't know why because it is beautiful. And since they could not order me another one from the factory, I had to take the one off of the rack. They gave us a discount and made sure the dress was like new by cleaning it and fixing all of the jewels and lace on the dress. David's Bridal offered me a high-end experience for a very reasonably priced wedding dress.
David's Bridal near Kenwood Mall in Cincinnati, OH was wonderful. We scheduled an appointment and they really catered to Read more...
David's Bridal near Kenwood Mall in Cincinnati, OH was wonderful. We scheduled an appointment and they really catered to us. They listed to what I was thinking for my dress and brought out great examples. I tried on a total of three and found my dress. We did wait and came back later that day just to make sure. The dress I bought was discontinued - though I don't know why because it is beautiful. And since they could not order me another one from the factory, I had to take the one off of the rack. They gave us a discount and made sure the dress was like new by cleaning it and fixing all of the jewels and lace on the dress. David's Bridal offered me a high-end experience for a very reasonably priced wedding dress. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
7/14/2012
4.6/5.0
David's bridal did a great job with my wedding dress. The bridesmaids we had a slight problem. It was simply miscommunication, but the dress I picked for my girls took 10 weeks to order, I was told 8, so when it was time to order the final two girls dresses, we had to run around cinci to find their dress in the right size, since they couldn't order them in time. Other than that they had great service and friendly staff. The only other problem we had was that I was informed that they would steam my dress for free since it came in so wrinkled, but when we went to do that the week of, they wanted to charge me $40 and also informed me that since they didnt alter it, they weren't allowed to steam it.
David's bridal did a great job with my wedding dress. The bridesmaids we had a slight problem. It was simply Read more...
David's bridal did a great job with my wedding dress. The bridesmaids we had a slight problem. It was simply miscommunication, but the dress I picked for my girls took 10 weeks to order, I was told 8, so when it was time to order the final two girls dresses, we had to run around cinci to find their dress in the right size, since they couldn't order them in time. Other than that they had great service and friendly staff. The only other problem we had was that I was informed that they would steam my dress for free since it came in so wrinkled, but when we went to do that the week of, they wanted to charge me $40 and also informed me that since they didnt alter it, they weren't allowed to steam it. Read less
Services Used: Dress & Attire
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Amanda
Wedding:
6/9/2012
3.5/5.0
My experience with the sales side was less then ideal but the girls in alterations were AMAZING!!
My experience with the sales side was less then ideal but the girls in alterations were AMAZING!!
My experience with the sales side was less then ideal but the girls in alterations were AMAZING!! Read less
Services Used: Dress & Attire
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melanieandbrad
Wedding:
9/24/2011
4.0/5.0
Our experience at David's was really good. Our consultant brought me any dress I requested and even suggested some great ones based on what I liked. She made sure I wasn't settling or convincing myself into liking a dress. Once I found it and my girls started to look, she even let me keep wearing it just to be sure!
Our experience at David's was really good. Our consultant brought me any dress I requested and even suggested some great Read more...
Our experience at David's was really good. Our consultant brought me any dress I requested and even suggested some great ones based on what I liked. She made sure I wasn't settling or convincing myself into liking a dress. Once I found it and my girls started to look, she even let me keep wearing it just to be sure! Read less
Services Used: Dress & Attire
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S
Wedding:
9/10/2011
4.0/5.0
I got my bm dresses from here. The girls loved dresses and very affordable. Nice variety of color and size.
I got my bm dresses from here. The girls loved dresses and very affordable. Nice variety of color and size.
I got my bm dresses from here. The girls loved dresses and very affordable. Nice variety of color and size. Read less
Services Used: Dress & Attire
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sergey
Wedding:
8/21/2011
5.0/5.0
This is a review for the store at 7788 Montgomery Rd # B, Cincinnati, OH.

Excellent service. We ordered the wedding dress and a few accessories in this store. The service was outstanding: we worked with Chelsea, who was helpful, cheerful, funny, knowledgeable, etc, etc. She was a delight! We came in twice over a couple of weeks, we tried to pick a time when the store was not too busy. My fiancee tried on about two dozen dresses, and the whole experience was enjoyable.
UPDATE AFTER THE WEDDING: the dress was gorgeous, the alteration was reasonable in price, the dress fit very well. We have to complaints whatsoever, very happy with the dress and with the service.
This is a review for the store at 7788 Montgomery Rd # B, Cincinnati, OH.

Excellent service. We ordered the Read more...
This is a review for the store at 7788 Montgomery Rd # B, Cincinnati, OH.

Excellent service. We ordered the wedding dress and a few accessories in this store. The service was outstanding: we worked with Chelsea, who was helpful, cheerful, funny, knowledgeable, etc, etc. She was a delight! We came in twice over a couple of weeks, we tried to pick a time when the store was not too busy. My fiancee tried on about two dozen dresses, and the whole experience was enjoyable.
UPDATE AFTER THE WEDDING: the dress was gorgeous, the alteration was reasonable in price, the dress fit very well. We have to complaints whatsoever, very happy with the dress and with the service. Read less
Services Used: Dress & Attire
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Danielle
Wedding:
5/7/2011
5.0/5.0
I purchased my wedding gown from David's Bridal and my bridesmaid's got their dressed from there as well and I honestly can't think of one bad thing to say about their service. From the moment we walked in (I recommend an appointment) the staff was polite, professional and helpful. I bought my gown from the tri-county store and the bridesmaids dresses from the kenwood store and both were truly wonderful experiences. They are extremely affordable and reasonably priced for the quality. The dresses came in in no time and they were so flexible as far as alterations, etc. I can't begin to tell you how many compliments my gown got. It truly looked like it was straight off of a designer rack. I highly recommend David's!
I purchased my wedding gown from David's Bridal and my bridesmaid's got their dressed from there as well and I honestly Read more...
I purchased my wedding gown from David's Bridal and my bridesmaid's got their dressed from there as well and I honestly can't think of one bad thing to say about their service. From the moment we walked in (I recommend an appointment) the staff was polite, professional and helpful. I bought my gown from the tri-county store and the bridesmaids dresses from the kenwood store and both were truly wonderful experiences. They are extremely affordable and reasonably priced for the quality. The dresses came in in no time and they were so flexible as far as alterations, etc. I can't begin to tell you how many compliments my gown got. It truly looked like it was straight off of a designer rack. I highly recommend David's! Read less
Services Used: Dress & Attire
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princesspeah
Wedding:
9/17/2010
5.0/5.0
I had a great amount of help from Sarah at the Kenwood location. She helped coordinate my bridesmaids' dresses as well and they all got their dresses on time and in great quality. My dress was beautiful and I got a great deal on a discontinued dress.
I had a great amount of help from Sarah at the Kenwood location. She helped coordinate my bridesmaids' dresses as well and Read more...
I had a great amount of help from Sarah at the Kenwood location. She helped coordinate my bridesmaids' dresses as well and they all got their dresses on time and in great quality. My dress was beautiful and I got a great deal on a discontinued dress. Read less
Services Used: Dress & Attire
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Angela
Wedding:
9/19/2009
5.0/5.0
I went to David's Bridal, Montgomery. At first I just want to try on some gowns and not planned to buy yet, but my consultant, Kristen S, was so helpfull, she suggest me 1 gown and I, myself pick 2 gowns, then she help me to try on her suggested gown (which I try on first) and it was perfectly fit on me, so that I ignored all the other gowns that I picked myself (proofed that I'm an amateur, ha..ha..ha..). I need a perfect gown for both of my outdoor ceremony and indoor reception, the gown came out perfect as if it was made especially for me. On our way to the photo session spot at the park, all the kids pointing at me and say, "Look, Princess..." and so do all my friends. I'm so glad... Wedding is our one in a lifetime events and I definitely want to look perfect that day, and wallaa... I was. Special thanks to Kristen S from DB Montgomery.
I went to David's Bridal, Montgomery. At first I just want to try on some gowns and not planned to buy yet, but my Read more...
I went to David's Bridal, Montgomery. At first I just want to try on some gowns and not planned to buy yet, but my consultant, Kristen S, was so helpfull, she suggest me 1 gown and I, myself pick 2 gowns, then she help me to try on her suggested gown (which I try on first) and it was perfectly fit on me, so that I ignored all the other gowns that I picked myself (proofed that I'm an amateur, ha..ha..ha..). I need a perfect gown for both of my outdoor ceremony and indoor reception, the gown came out perfect as if it was made especially for me. On our way to the photo session spot at the park, all the kids pointing at me and say, "Look, Princess..." and so do all my friends. I'm so glad... Wedding is our one in a lifetime events and I definitely want to look perfect that day, and wallaa... I was. Special thanks to Kristen S from DB Montgomery. Read less
Services Used: Dress & Attire
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crbrowning724
Wedding:
9/19/2009
3.0/5.0
I had no problem with picking out my dress and dealing with the consaltent. They were great my problem was the alteration. I bought my dress for $300 and the lady was going to chage me $600 for alterations. I said NO WAY!!! I only paid for my dress $300. So after arguing with her i got her to drop the price. Also the day of my wedding my dress did not fit. it was a bit too big. so we had to use double sided tape just to make it stay and not fall. As for bridesmaids cant say much they all got it at different locations.
I had no problem with picking out my dress and dealing with the consaltent. They were great my problem was the alteration. Read more...
I had no problem with picking out my dress and dealing with the consaltent. They were great my problem was the alteration. I bought my dress for $300 and the lady was going to chage me $600 for alterations. I said NO WAY!!! I only paid for my dress $300. So after arguing with her i got her to drop the price. Also the day of my wedding my dress did not fit. it was a bit too big. so we had to use double sided tape just to make it stay and not fall. As for bridesmaids cant say much they all got it at different locations. Read less
Services Used: Dress & Attire
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Carolyn
Wedding:
5/9/2009
3.8/5.0
I've heard some horror stories about David's Bridal, but I was very satisfied with them. I used the Dayton Mall David's Bridal. The first time we went dress shopping, we didn't make an appointment and they fit me in immediately. The girl that worked with us (Shelley) was wonderful! She was great at helping me find the perfect dress. And she put no pressure on us to purchase right away since it was our first time out.
When we went back for bridesmaid dresses we had an appointment but we were not helped much because our consultant was helping another bride. Granted, brides should come before bridesmaids, but we were hardly checked on and the manager had to do a lot for us.
We had no problems with dress sizes or colors, everything came in perfectly and FAST! (within weeks, unlike the months they said it would take)
I've heard some horror stories about David's Bridal, but I was very satisfied with them. I used the Dayton Mall David's Read more...
I've heard some horror stories about David's Bridal, but I was very satisfied with them. I used the Dayton Mall David's Bridal. The first time we went dress shopping, we didn't make an appointment and they fit me in immediately. The girl that worked with us (Shelley) was wonderful! She was great at helping me find the perfect dress. And she put no pressure on us to purchase right away since it was our first time out.
When we went back for bridesmaid dresses we had an appointment but we were not helped much because our consultant was helping another bride. Granted, brides should come before bridesmaids, but we were hardly checked on and the manager had to do a lot for us.
We had no problems with dress sizes or colors, everything came in perfectly and FAST! (within weeks, unlike the months they said it would take) Read less
Services Used: Dress & Attire
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saracj
Wedding:
10/3/2008
2.4/5.0
This is definitely a case of you get what you pay for. Although working with the staff at Davids was not always a good experience, I did get my dress and alterations for under $800! For me, it was worth the frustration for a dress I will only wear for one day. My dress was beautiful and looked amazing in pictures.
This is definitely a case of you get what you pay for. Although working with the staff at Davids was not always a good Read more...
This is definitely a case of you get what you pay for. Although working with the staff at Davids was not always a good experience, I did get my dress and alterations for under $800! For me, it was worth the frustration for a dress I will only wear for one day. My dress was beautiful and looked amazing in pictures. Read less
Services Used: Dress & Attire
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tweetyamm
Wedding:
6/20/2008
4.6/5.0
worked very well with me
worked very well with me
worked very well with me Read less
Services Used: Dress & Attire
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ohiohawk
Wedding:
6/20/2008
2.5/5.0
There's a lot of pressure to buy right away. Although I loved my dress, the service was not the best. The alterations were not done correctly when I went to go and pick it up. Then I waited, waited, and waited some more while they tried to fix it. I asked if I could come back another day, but they said it would only take 10 minutes. It was much longer then that. They only have certain days available for coming in to get the alterations done and for pick-up, which was not convenient for me. Although it might be a good place to get a dress, I would go somewhere else for the alterations. They were expensive and then not even right.
There's a lot of pressure to buy right away. Although I loved my dress, the service was not the best. The alterations were Read more...
There's a lot of pressure to buy right away. Although I loved my dress, the service was not the best. The alterations were not done correctly when I went to go and pick it up. Then I waited, waited, and waited some more while they tried to fix it. I asked if I could come back another day, but they said it would only take 10 minutes. It was much longer then that. They only have certain days available for coming in to get the alterations done and for pick-up, which was not convenient for me. Although it might be a good place to get a dress, I would go somewhere else for the alterations. They were expensive and then not even right. Read less
Services Used: Dress & Attire
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trickeytricky
Wedding:
6/7/2008
3.5/5.0
Selection is great, individuals are nice to deal with and price is right. But when there was a problem with the order (ordered red sashes, got purple) they were not very easy to deal with as far as exchanging them.
Selection is great, individuals are nice to deal with and price is right. But when there was a problem with the order Read more...
Selection is great, individuals are nice to deal with and price is right. But when there was a problem with the order (ordered red sashes, got purple) they were not very easy to deal with as far as exchanging them. Read less
Services Used: Dress & Attire
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Jealine
Wedding:
9/8/2007
1.7/5.0
When I first started shopping for my wedding dress and my wedding parties dresses, I really liked Davids Bridal. Everyone seemed so nice and helpful. When I would walk in the door the would greet me by name. It felt more like a small town store with the big city selection instead of a chain. As I got farther into my wedding dress fittings, they started to get nasty with me. They didn't talk to me the same or seem to care if things would look right for my wedding day or not. I was in no way rude or ask anything of them. I was a very laid back bride. While I was in a fitting, I was not liking the way the dress was fitting. It was hard to tell how it would fit when you typically purchase your dress a size or two larger than what you need. My mom thought that maybe a different dress would fit me better and asked the lasy helping us if it was possible to exchage the dress. She said she thought it would be fine but would check with the manager to make sure. The manager said it was fine and we started looking at other dresses. As we were looking the manager came back and said she changed her mind and was not going to let us switch dresses. My mom talked with her and was able to convince her to let us continue with the switch. As I was trying on the new dresses she came back again and said that she noticed that we had purchased the dress more that 30 days prior. I did not understand what the big deal was since it was still a dress that they were carrying and to this day still are. By this point my mom and I (and now my dad) were very irritated. It would have been one thing if she had kept a straight answer. We were tired of going back and forth. She was very bitter about the situation and was rude to say the least. The girl that had been originally helping us tired her best to make my original dress fit better by adding different ribbons. My parents were will to pay for a new dress but I couln't allow that because I was so irritated and pissed at the store that I did not want to spend another penny there. We had already spent close to $3,000. A few days later my mom called the store to get the corp number to complain. The same manager answered the phone and asked my mom what the problem was and what she could do to fix it. My mom told her that she had already tried to work with her to fix the orginal problem and instead her was rude and insensitive to the situation. The manager tried to appologize to my mother but the damage was done. My mom then called to make a formal complaint to the corp. office. They told her someone would get back to her to try to resolve the issue and to this day no one has returned her call.
When I first started shopping for my wedding dress and my wedding parties dresses, I really liked Davids Bridal. Everyone Read more...
When I first started shopping for my wedding dress and my wedding parties dresses, I really liked Davids Bridal. Everyone seemed so nice and helpful. When I would walk in the door the would greet me by name. It felt more like a small town store with the big city selection instead of a chain. As I got farther into my wedding dress fittings, they started to get nasty with me. They didn't talk to me the same or seem to care if things would look right for my wedding day or not. I was in no way rude or ask anything of them. I was a very laid back bride. While I was in a fitting, I was not liking the way the dress was fitting. It was hard to tell how it would fit when you typically purchase your dress a size or two larger than what you need. My mom thought that maybe a different dress would fit me better and asked the lasy helping us if it was possible to exchage the dress. She said she thought it would be fine but would check with the manager to make sure. The manager said it was fine and we started looking at other dresses. As we were looking the manager came back and said she changed her mind and was not going to let us switch dresses. My mom talked with her and was able to convince her to let us continue with the switch. As I was trying on the new dresses she came back again and said that she noticed that we had purchased the dress more that 30 days prior. I did not understand what the big deal was since it was still a dress that they were carrying and to this day still are. By this point my mom and I (and now my dad) were very irritated. It would have been one thing if she had kept a straight answer. We were tired of going back and forth. She was very bitter about the situation and was rude to say the least. The girl that had been originally helping us tired her best to make my original dress fit better by adding different ribbons. My parents were will to pay for a new dress but I couln't allow that because I was so irritated and pissed at the store that I did not want to spend another penny there. We had already spent close to $3,000. A few days later my mom called the store to get the corp number to complain. The same manager answered the phone and asked my mom what the problem was and what she could do to fix it. My mom told her that she had already tried to work with her to fix the orginal problem and instead her was rude and insensitive to the situation. The manager tried to appologize to my mother but the damage was done. My mom then called to make a formal complaint to the corp. office. They told her someone would get back to her to try to resolve the issue and to this day no one has returned her call. Read less
Services Used: Dress & Attire
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Molly R.
Wedding:
8/1/2007
5.0/5.0
The attendant was very helpful in my deciding on a dress, and explaining procedure on all the different parts of the ensemble. The price was very reasonable and I was extremely happy with the dress I ended up with, it was beautiful.
The attendant was very helpful in my deciding on a dress, and explaining procedure on all the different parts of the Read more...
The attendant was very helpful in my deciding on a dress, and explaining procedure on all the different parts of the ensemble. The price was very reasonable and I was extremely happy with the dress I ended up with, it was beautiful. Read less
Services Used: Dress & Attire
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Christina
Wedding:
4/22/2007
4.8/5.0
I was able to find eveything that I wanted at a reasonable cost.
I was able to find eveything that I wanted at a reasonable cost.
I was able to find eveything that I wanted at a reasonable cost. Read less
Services Used: Dress & Attire
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edie
Wedding:
8/2/2002
2.5/5.0
I was able to find the perfect dress. A little pricy, but i'm cheap. no complaints
I was able to find the perfect dress. A little pricy, but i'm cheap. no complaints
I was able to find the perfect dress. A little pricy, but i'm cheap. no complaints Read less
Services Used: Dress & Attire
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