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Davids Bridal

Columbia , SC

LOCATION

275 Harbison Blvd.
Columbia, SC 29212 US

PHONE

803-781-7450

WEBSITE

View website
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Dress & Attire

REVIEWS

3.3
out of 5.0
3.3/5.0
3.2/5.0
3.2/5.0
3.9/5.0
3.0/5.0
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Anonymous
Wedding:
Recently Married
0.9/5.0
I did not purchase a bridal gown here but rather a bridesmaid dress when I was in a friend's wedding last fall. I went & tried on a dress on the wrack, in a size 8. I ordered it in the color I needed, & about 2 weeks later, it arrived. I picked it up & brought it home to try on...and much to my dismay it would not zip. I knew that I hadn't gained any weight in the last 2 weeks, so I came to the conclusion that the dress on the wrack was most likely stretched out from being tried on so many times. So, I returned to David's with my too small dress. I explained to them that it would not zip, & that it needed to be exchanged. The lady just laughed & said, "Oh, we can't just let you 'order the next size up', we will need to see it on you." I thought that was strange, but I headed to a dressing room, & again, the dress wouldn't zip. So, there I was stranding in front of all these staring salesladies and other customers in my too small dress feeling like a total fat a**. Then the lady says, "Oh, you will need to try it on with our bustier." At this point, I was embarrassed, but did as she said (the bustier, would have cost me an additional $60), & again, the dress would not zip. I wanted to cry at this point. Now, 2 salesladies were "helping me" & they proceeded to tell me to "suck in" while they forced the zipper up. It went up, but I couldn't breathe, & the fabric was bunched up in the middle & around the back. Then, she says, "Oh, you can just buy this sash that matches to cover that up (an additional $25).I was mortified, having paraded around in this too small dress for everyone in the store to gawk at me. I just wanted out. So, I bought the sash & left. The more I got to thinking about it, the madder I became, so I called corporate office and told them what happened. At first, they said the sash could not be returned, only for store credit. But, I went up the chain of command and eventually, & I was able to return the sash and order a size 10. Stay away from DB!
I did not purchase a bridal gown here but rather a bridesmaid dress when I was in a friend's wedding last fall. I went & Read more...
I did not purchase a bridal gown here but rather a bridesmaid dress when I was in a friend's wedding last fall. I went & tried on a dress on the wrack, in a size 8. I ordered it in the color I needed, & about 2 weeks later, it arrived. I picked it up & brought it home to try on...and much to my dismay it would not zip. I knew that I hadn't gained any weight in the last 2 weeks, so I came to the conclusion that the dress on the wrack was most likely stretched out from being tried on so many times. So, I returned to David's with my too small dress. I explained to them that it would not zip, & that it needed to be exchanged. The lady just laughed & said, "Oh, we can't just let you 'order the next size up', we will need to see it on you." I thought that was strange, but I headed to a dressing room, & again, the dress wouldn't zip. So, there I was stranding in front of all these staring salesladies and other customers in my too small dress feeling like a total fat a**. Then the lady says, "Oh, you will need to try it on with our bustier." At this point, I was embarrassed, but did as she said (the bustier, would have cost me an additional $60), & again, the dress would not zip. I wanted to cry at this point. Now, 2 salesladies were "helping me" & they proceeded to tell me to "suck in" while they forced the zipper up. It went up, but I couldn't breathe, & the fabric was bunched up in the middle & around the back. Then, she says, "Oh, you can just buy this sash that matches to cover that up (an additional $25).I was mortified, having paraded around in this too small dress for everyone in the store to gawk at me. I just wanted out. So, I bought the sash & left. The more I got to thinking about it, the madder I became, so I called corporate office and told them what happened. At first, they said the sash could not be returned, only for store credit. But, I went up the chain of command and eventually, & I was able to return the sash and order a size 10. Stay away from DB! Read less
Services Used: Dress & Attire
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Hope
Wedding:
6/14/2014
1.0/5.0
The most important issue I had with David's Bridal is privacy! I had ordered and dropped my gown off for alterations. Someone that was NOT part of my wedding party went into David's Bridal gave the consultant my name and wedding event information. The consultant then went on to show this person the wedding dress I was going to be wearing, the bridesmaids dresses and the dress my future mother in law was going to wear. When I called the store and spoke to that mangaer about this, she said she would give me a call back and did not. I went to the regional manager and she was not helpful and was very rude to me. She said that she doesn't understand why a consultant would do that and they wouldn't have time to do something like that. She asked me over and over again if I was sure this happened and just kept saying that a consultant would not do that. She then said that they could exchange my dress but that is all they could do. That was not the point. When I went back into the store for my appointment to possibly change dresses, I waited for 45 minutes before the manager or the consultant came to me. The manager was very rude and gave me attitude when I explained to her the situation again and asked what kind of policy they had to prevent this from happening. She told me that quote " We dress the wedding party and build events. If someone comes in here that is part of the event we dress them. We don't know who is not part of the wedding party." What? I am registered there with every single member of my wedding party! She was so rude. She acted like I was wasting her time and that I was in the wrong for even being there. I just could not get over the fact that anyone with your wedding information could come in and see what your entire wedding party is wearing! Blows my mind. The othere experiences I've had haven't been much better.
The most important issue I had with David's Bridal is privacy! I had ordered and dropped my gown off for alterations. Read more...
The most important issue I had with David's Bridal is privacy! I had ordered and dropped my gown off for alterations. Someone that was NOT part of my wedding party went into David's Bridal gave the consultant my name and wedding event information. The consultant then went on to show this person the wedding dress I was going to be wearing, the bridesmaids dresses and the dress my future mother in law was going to wear. When I called the store and spoke to that mangaer about this, she said she would give me a call back and did not. I went to the regional manager and she was not helpful and was very rude to me. She said that she doesn't understand why a consultant would do that and they wouldn't have time to do something like that. She asked me over and over again if I was sure this happened and just kept saying that a consultant would not do that. She then said that they could exchange my dress but that is all they could do. That was not the point. When I went back into the store for my appointment to possibly change dresses, I waited for 45 minutes before the manager or the consultant came to me. The manager was very rude and gave me attitude when I explained to her the situation again and asked what kind of policy they had to prevent this from happening. She told me that quote " We dress the wedding party and build events. If someone comes in here that is part of the event we dress them. We don't know who is not part of the wedding party." What? I am registered there with every single member of my wedding party! She was so rude. She acted like I was wasting her time and that I was in the wrong for even being there. I just could not get over the fact that anyone with your wedding information could come in and see what your entire wedding party is wearing! Blows my mind. The othere experiences I've had haven't been much better. Read less
Services Used: Dress & Attire
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Angie
Wedding:
4/19/2014
4.9/5.0
I got my BM's dresses from here, Staff was fantastic. Dresses are great and affordable!
I got my BM's dresses from here, Staff was fantastic. Dresses are great and affordable!
I got my BM's dresses from here, Staff was fantastic. Dresses are great and affordable! Read less
Services Used: Dress & Attire
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Tess
Wedding:
11/9/2013
4.1/5.0
I was very, very skeptical of going to a David's Bridal and had always imagined myself purchasing my wedding gown from a local vendor. However, when my local bridal store was rude to me based on my low budget (it's still $1000 for a dress you're only going to wear for 5 hours!!!) I decided I would try David's Bridal. I was surprised with the dresses the consultant chose for me to try on and I have to say, I wouldn't have found my dress if it weren't for her. My dress was something I would have NEVER tried on for myself, but the consultant listened to what I wanted and that I wanted something different from the normal wedding gown.

The only downside for me was the cleanliness and "niceness" of the staff. I felt like "just another bride." I didn't feel special at all, I just felt like another girl getting her wedding dress- and nothing more. I think this should definitely be worked on. Every girl wants to feel special and girly when they are trying on dresses and I never got that feeling, and this is something I will regret.

Other than that, I really enjoyed the dresses I tried on and my dress was absolutely perfect.
I was very, very skeptical of going to a David's Bridal and had always imagined myself purchasing my wedding gown from a Read more...
I was very, very skeptical of going to a David's Bridal and had always imagined myself purchasing my wedding gown from a local vendor. However, when my local bridal store was rude to me based on my low budget (it's still $1000 for a dress you're only going to wear for 5 hours!!!) I decided I would try David's Bridal. I was surprised with the dresses the consultant chose for me to try on and I have to say, I wouldn't have found my dress if it weren't for her. My dress was something I would have NEVER tried on for myself, but the consultant listened to what I wanted and that I wanted something different from the normal wedding gown.

The only downside for me was the cleanliness and "niceness" of the staff. I felt like "just another bride." I didn't feel special at all, I just felt like another girl getting her wedding dress- and nothing more. I think this should definitely be worked on. Every girl wants to feel special and girly when they are trying on dresses and I never got that feeling, and this is something I will regret.

Other than that, I really enjoyed the dresses I tried on and my dress was absolutely perfect. Read less
Services Used: Dress & Attire
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Pammie
Wedding:
3/30/2013
5.0/5.0
Nice and friendly people. Everything came in before time and was beautiful
Nice and friendly people. Everything came in before time and was beautiful
Nice and friendly people. Everything came in before time and was beautiful Read less
Services Used: Dress & Attire
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Lesa
Wedding:
10/27/2012
4.6/5.0
David's bridal staff in Columbia, SC helped me to find the perfect dress for my wedding, and at an affordable price. My sister also got her matron of honor dress from David's then a few months found out she was pregnant. David's allowed her to exchange her dress, no questions asked.
David's bridal staff in Columbia, SC helped me to find the perfect dress for my wedding, and at an affordable price. My Read more...
David's bridal staff in Columbia, SC helped me to find the perfect dress for my wedding, and at an affordable price. My sister also got her matron of honor dress from David's then a few months found out she was pregnant. David's allowed her to exchange her dress, no questions asked. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
3.7/5.0
My first visit to David's Bridal was for Bridesmaid dresses for 2 of my bridesmaids and it was not a great visit at all. The assistant that we were given was not very attentive to us at all. When we returned with our other bridesmaids and even for the bridal gown shopping the experience was 10 fold better. They were extremely attentive and helpful. Alterations are extremely expensive, but they did do a good job on the dresses.
My first visit to David's Bridal was for Bridesmaid dresses for 2 of my bridesmaids and it was not a great visit at all. Read more...
My first visit to David's Bridal was for Bridesmaid dresses for 2 of my bridesmaids and it was not a great visit at all. The assistant that we were given was not very attentive to us at all. When we returned with our other bridesmaids and even for the bridal gown shopping the experience was 10 fold better. They were extremely attentive and helpful. Alterations are extremely expensive, but they did do a good job on the dresses. Read less
Services Used: Dress & Attire
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Jessie
Wedding:
10/22/2011
2.4/5.0
Although David's Bridal has some of the best prices around, it is the ONLY reason I stayed with them throughout my wedding experience. I not only got MY dress from them, but I also ordered my bridesmaids dresses (they had the royal blue and jade in the exact color I wanted), invitations, shoes, party dresses, toasting flukes, servingware and ribbon from them, because they were so cheap compared to other spots. It was also nice that everything matched perfectly since it all came from the same place. Unfortunately, that is about where the good experience stopped, the receptionists always treated me as though I was lucky to shop there, they were highly disorganized (never contacted me to say my shoes were in, lost my toasting glasses and servingware a week before the wedding, and forgot to bustle part of my dress before my "final" fitting). They were very difficult to deal with and had little to no flexibilty, I was forced to make appointments based upon convenient timing for them rather than them helping me, the busy bride. Overall, I would NEVER recommend David's Bridal, but the prices were unbeatable...:(
Although David's Bridal has some of the best prices around, it is the ONLY reason I stayed with them throughout my wedding Read more...
Although David's Bridal has some of the best prices around, it is the ONLY reason I stayed with them throughout my wedding experience. I not only got MY dress from them, but I also ordered my bridesmaids dresses (they had the royal blue and jade in the exact color I wanted), invitations, shoes, party dresses, toasting flukes, servingware and ribbon from them, because they were so cheap compared to other spots. It was also nice that everything matched perfectly since it all came from the same place. Unfortunately, that is about where the good experience stopped, the receptionists always treated me as though I was lucky to shop there, they were highly disorganized (never contacted me to say my shoes were in, lost my toasting glasses and servingware a week before the wedding, and forgot to bustle part of my dress before my "final" fitting). They were very difficult to deal with and had little to no flexibilty, I was forced to make appointments based upon convenient timing for them rather than them helping me, the busy bride. Overall, I would NEVER recommend David's Bridal, but the prices were unbeatable...:( Read less
Services Used: Dress & Attire
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Aimee
Wedding:
10/14/2011
4.4/5.0
They have a lot of options at an excellent price! I found my perfect dress for only $400.. Plus once you add in bridesmaids' dresses it is the best deal. I went to Bella Vista and didn't find anything like I did at David's Bridal. Great value.
They have a lot of options at an excellent price! I found my perfect dress for only $400.. Plus once you add in Read more...
They have a lot of options at an excellent price! I found my perfect dress for only $400.. Plus once you add in bridesmaids' dresses it is the best deal. I went to Bella Vista and didn't find anything like I did at David's Bridal. Great value. Read less
Services Used: Dress & Attire
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tliv
Wedding:
9/10/2011
3.7/5.0
there were a few things I would have liked to have been different but overall I was so happy with my gown. The alterations were perfect and felt and looked like a princess
there were a few things I would have liked to have been different but overall I was so happy with my gown. The alterations Read more...
there were a few things I would have liked to have been different but overall I was so happy with my gown. The alterations were perfect and felt and looked like a princess Read less
Services Used: Dress & Attire
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