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Davids Bridal

Dallas , TX

LOCATION

13330 Preston Road
Dallas, TX 75240 US

PHONE

214-360-0270

WEBSITE

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Dress & Attire

REVIEWS

3.9
out of 5.0
3.8/5.0
3.8/5.0
3.8/5.0
4.3/5.0
3.8/5.0
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Amy
Wedding:
6/6/2015
2.4/5.0
I recently made an appointment at the David's Bridal to have my maid of honor try on dresses for my upcoming wedding. The service was terrible from the very beginning. I had made an appointment and when we showed up they handed me a clipboard and told me to sign in. about 20 minutes later I went up to the front desk and asked if when we would be seen considering we had an appointment. They told me that I had signed the wrong clipboard and they forgot about it. Finally we were assigned a sales woman and she pulled 3 dresses that we liked. The whole time she had a horrible attitude like we were inconveniencing her by being there and asking questions. Only 1 of the dresses was pulled in the correct size for my MOH to try on. The dresses were either way too small or way too big. When we asked the sales lady about getting a dresses in the correct size, all she said was that she got as close to her size as she could and that was the end of the conversation. My MOH asked her if she could clip on of the dresses that was 2 sizes to big on her so we could see what it would look like. Again she had so much attitude and came off really hostile and rude to us. She checked on us once through the whole time we were there and didn't once ask us if we wanted to try on anything else or how we liked anything. At the end of the appointment I asked her to add the dress that we decided on to be linked to my account so my other bridesmaids (all across the country) could go to their local store to try on the dress but I have no confidence that she actually did it. Overall it was very disappointing experience considering I have had great experiences at other David's Bridal Locations. I will not be returning to this location.
I recently made an appointment at the David's Bridal to have my maid of honor try on dresses for my upcoming wedding. The Read more...
I recently made an appointment at the David's Bridal to have my maid of honor try on dresses for my upcoming wedding. The service was terrible from the very beginning. I had made an appointment and when we showed up they handed me a clipboard and told me to sign in. about 20 minutes later I went up to the front desk and asked if when we would be seen considering we had an appointment. They told me that I had signed the wrong clipboard and they forgot about it. Finally we were assigned a sales woman and she pulled 3 dresses that we liked. The whole time she had a horrible attitude like we were inconveniencing her by being there and asking questions. Only 1 of the dresses was pulled in the correct size for my MOH to try on. The dresses were either way too small or way too big. When we asked the sales lady about getting a dresses in the correct size, all she said was that she got as close to her size as she could and that was the end of the conversation. My MOH asked her if she could clip on of the dresses that was 2 sizes to big on her so we could see what it would look like. Again she had so much attitude and came off really hostile and rude to us. She checked on us once through the whole time we were there and didn't once ask us if we wanted to try on anything else or how we liked anything. At the end of the appointment I asked her to add the dress that we decided on to be linked to my account so my other bridesmaids (all across the country) could go to their local store to try on the dress but I have no confidence that she actually did it. Overall it was very disappointing experience considering I have had great experiences at other David's Bridal Locations. I will not be returning to this location. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
I called and scheduled an appointment and then later had to reschedule. They said it was no problem at all and got me in for a time that would better suit me. My consultant was wonderful and helped me try on a ton of different dresses. I had a large group with me and they never acted like it was an issue. I ended up buying the first gown that I tried on and I couldn't be happier with it. My dress was also on sale!
I called and scheduled an appointment and then later had to reschedule. They said it was no problem at all and got me in Read more...
I called and scheduled an appointment and then later had to reschedule. They said it was no problem at all and got me in for a time that would better suit me. My consultant was wonderful and helped me try on a ton of different dresses. I had a large group with me and they never acted like it was an issue. I ended up buying the first gown that I tried on and I couldn't be happier with it. My dress was also on sale! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
2.9/5.0
While finding our dress was a wonderful experience getting it altered and fitted was another story. They did not want to work with our work schedule of us having only Saturdays off. We had to argue with them each time we went in. Then when I brought the dress in for its final cleaning and steaming they accused me of already having it done. The only thing we had done was having them put in a bustle then we took the dress home and waiting for the final fitting and steam cleaning. After being really rude to me accusing us of already cleaning it which I didn't it still had the store tags on it. My husband finally had to deal with the front store manager. It was horrible. The manager said they were never allowed to tell us the couldn't do things on Saturday. They either need more help or better training. It was a great buying experience but terrible when you move to the back.. Finally after the manager was talked to they were nice to us the day we picked it up for the wedding.
While finding our dress was a wonderful experience getting it altered and fitted was another story. They did not want to Read more...
While finding our dress was a wonderful experience getting it altered and fitted was another story. They did not want to work with our work schedule of us having only Saturdays off. We had to argue with them each time we went in. Then when I brought the dress in for its final cleaning and steaming they accused me of already having it done. The only thing we had done was having them put in a bustle then we took the dress home and waiting for the final fitting and steam cleaning. After being really rude to me accusing us of already cleaning it which I didn't it still had the store tags on it. My husband finally had to deal with the front store manager. It was horrible. The manager said they were never allowed to tell us the couldn't do things on Saturday. They either need more help or better training. It was a great buying experience but terrible when you move to the back.. Finally after the manager was talked to they were nice to us the day we picked it up for the wedding. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
4.0/5.0
I had the privilege of purchasing my dress as well as my bridesMaid dresses. Pleasant staff and quality service
I had the privilege of purchasing my dress as well as my bridesMaid dresses. Pleasant staff and quality service
I had the privilege of purchasing my dress as well as my bridesMaid dresses. Pleasant staff and quality service Read less
Services Used: Dress & Attire
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Private User
Wedding:
12/6/2014
3.2/5.0
I am the type that does not like to be doted on when shopping, so I appreciated how they saw that i knew what I wanted and basically let me do my own thing. However, when I actually needed help, it was hard to get. I suggest going midweek, midday if you would like more devoted service
I am the type that does not like to be doted on when shopping, so I appreciated how they saw that i knew what I wanted and Read more...
I am the type that does not like to be doted on when shopping, so I appreciated how they saw that i knew what I wanted and basically let me do my own thing. However, when I actually needed help, it was hard to get. I suggest going midweek, midday if you would like more devoted service Read less
Services Used: Dress & Attire
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Stephanie
Wedding:
11/21/2014
4.9/5.0
My wedding dress was perfect!!! I couldnt have asked for anything more!!!!
My wedding dress was perfect!!! I couldnt have asked for anything more!!!!
My wedding dress was perfect!!! I couldnt have asked for anything more!!!! Read less
Services Used: Dress & Attire
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Elizabeth
Wedding:
8/30/2014
4.9/5.0
David's Bridal was so helpful in finding a perfect dress for my big day! They were so willing to make sure my dress was a perfect fit and ready on time. (Due to the fact that my engagement was only two months this was very important!) They went out of their way to make sure everything was perfect! They are amazing and I am so grateful that I went to them for my dress!
David's Bridal was so helpful in finding a perfect dress for my big day! They were so willing to make sure my dress was a Read more...
David's Bridal was so helpful in finding a perfect dress for my big day! They were so willing to make sure my dress was a perfect fit and ready on time. (Due to the fact that my engagement was only two months this was very important!) They went out of their way to make sure everything was perfect! They are amazing and I am so grateful that I went to them for my dress! Read less
Services Used: Dress & Attire
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Emily
Wedding:
5/17/2014
4.7/5.0
David's Bridal was so easy to work with, especially in the alterations department. I bought my dress in my hometown (where I do not currently live), so I was never able to go on the appointed alteration days; however, they were very flexible in allowing me to get my alterations done on the day convenient for me. My dress was absolutely gorgeous and I didn't have to spend thousands of dollars on it.
David's Bridal was so easy to work with, especially in the alterations department. I bought my dress in my hometown (where Read more...
David's Bridal was so easy to work with, especially in the alterations department. I bought my dress in my hometown (where I do not currently live), so I was never able to go on the appointed alteration days; however, they were very flexible in allowing me to get my alterations done on the day convenient for me. My dress was absolutely gorgeous and I didn't have to spend thousands of dollars on it. Read less
Services Used: Dress & Attire
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Kesley
Wedding:
4/11/2014
4.1/5.0
It is crazy why yourself ordering online is quicker than the actual store ordering it. All my bridesmaid dresses I had them order online due to the wedding being less than 2 months away. They got it on sale and pretty quick. Keep your eye out for a better sale though as I had all my girls call back within their 2 week price match because the dress went on sale cheaper so they go some money back. I ordered my wedding dress that I found in store online, received it fairly quick, paid half the price than what it was in store, and nothing was wrong with it as it was a "sample" sale dress.
It is crazy why yourself ordering online is quicker than the actual store ordering it. All my bridesmaid dresses I had Read more...
It is crazy why yourself ordering online is quicker than the actual store ordering it. All my bridesmaid dresses I had them order online due to the wedding being less than 2 months away. They got it on sale and pretty quick. Keep your eye out for a better sale though as I had all my girls call back within their 2 week price match because the dress went on sale cheaper so they go some money back. I ordered my wedding dress that I found in store online, received it fairly quick, paid half the price than what it was in store, and nothing was wrong with it as it was a "sample" sale dress. Read less
Services Used: Dress & Attire
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jessisue
Wedding:
7/10/2010
4.0/5.0
I actually went to David's Bridal BEFORE I got engaged, but I've been a hard-core enthusiast ever since. That's because when I went in there, I told them I was just looking for an A-line slip to go under a ball gown, and the jumped right in to help. I found the perfect one in under 10 minutes. What made my experience even better was when I saw a wedding dress that I just adored. Like I said before, I wasn't even engaged yet, and I told the saleswoman that, but she still helped me out, and offered her card for a future date. She even offered to let me try on the dress! (I couldn't because I was in a hurry, but it was still such a nice gesture to someone who had no intention or reason to buy a wedding dress!) And then I discovered Davidsbridal.com. My favorite part of the website is the "Dress Your Wedding" feature. You can plan out your whole wedding party - it's pretty amazing! And there are so many other neat things on the website, all to help with my planning. It's pretty amazing. Maybe you don't want to buy a generic dress, like some of the ones at David's Bridal. But some of the other features of shopping there (or on their website,) make it seem pretty worthwhile.
I actually went to David's Bridal BEFORE I got engaged, but I've been a hard-core enthusiast ever since. That's because Read more...
I actually went to David's Bridal BEFORE I got engaged, but I've been a hard-core enthusiast ever since. That's because when I went in there, I told them I was just looking for an A-line slip to go under a ball gown, and the jumped right in to help. I found the perfect one in under 10 minutes. What made my experience even better was when I saw a wedding dress that I just adored. Like I said before, I wasn't even engaged yet, and I told the saleswoman that, but she still helped me out, and offered her card for a future date. She even offered to let me try on the dress! (I couldn't because I was in a hurry, but it was still such a nice gesture to someone who had no intention or reason to buy a wedding dress!) And then I discovered Davidsbridal.com. My favorite part of the website is the "Dress Your Wedding" feature. You can plan out your whole wedding party - it's pretty amazing! And there are so many other neat things on the website, all to help with my planning. It's pretty amazing. Maybe you don't want to buy a generic dress, like some of the ones at David's Bridal. But some of the other features of shopping there (or on their website,) make it seem pretty worthwhile. Read less
Services Used: Dress & Attire
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vickie79
Wedding:
6/19/2010
5.0/5.0
Found the perfect color and perfect dresses for my big day. Cornflower is gonna suit us so well. Can't wait.
Found the perfect color and perfect dresses for my big day. Cornflower is gonna suit us so well. Can't wait.
Found the perfect color and perfect dresses for my big day. Cornflower is gonna suit us so well. Can't wait. Read less
Services Used: Dress & Attire
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Alexis.Pezzner
Wedding:
12/19/2009
4.0/5.0
They made alterations several times and even helped out a pregnant brides maid. They make alternations up until 3 days before the wedding! Highly recommended..
They made alterations several times and even helped out a pregnant brides maid. They make alternations up until 3 days Read more...
They made alterations several times and even helped out a pregnant brides maid. They make alternations up until 3 days before the wedding! Highly recommended.. Read less
Services Used: Dress & Attire
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asdfgh
Wedding:
8/8/2009
2.0/5.0
There are a lot of dresses that are for different taste but I didnt like the fact you need to make a special appointment that takes about 2 hours of your time.
There are a lot of dresses that are for different taste but I didnt like the fact you need to make a special appointment Read more...
There are a lot of dresses that are for different taste but I didnt like the fact you need to make a special appointment that takes about 2 hours of your time. Read less
Services Used: Dress & Attire
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garner613
Wedding:
6/13/2009
5.0/5.0
great selection of bridesmaid dresses and bridal dresses! Absolutely Beautiful! Huge color selection as well!
great selection of bridesmaid dresses and bridal dresses! Absolutely Beautiful! Huge color selection as well!
great selection of bridesmaid dresses and bridal dresses! Absolutely Beautiful! Huge color selection as well! Read less
Services Used: Dress & Attire
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CupidsArrow09
Wedding:
2/14/2009
3.0/5.0
The bride dress cost was fabulous but the customer service was not as helpful. They weren't as "nice" as I expected.
The bride dress cost was fabulous but the customer service was not as helpful. They weren't as "nice" as I expected.
The bride dress cost was fabulous but the customer service was not as helpful. They weren't as "nice" as I expected. Read less
Services Used: Dress & Attire
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christinarenea
Wedding:
11/25/2008
4.0/5.0
This is a great place to purchase bridesmaid's gowns because they have a very large selection of styles and colors. It is easy to dress every member of your bridal party in something that flatters their style, and everyone matches because of the large selection of dresses available. The dresses are very reasonable compared to other bridesmaid designers. There are also several locations and online shopping available, making it a very convenient place for all of your bridesmaids to get their dresses.
This is a great place to purchase bridesmaid's gowns because they have a very large selection of styles and colors. It is Read more...
This is a great place to purchase bridesmaid's gowns because they have a very large selection of styles and colors. It is easy to dress every member of your bridal party in something that flatters their style, and everyone matches because of the large selection of dresses available. The dresses are very reasonable compared to other bridesmaid designers. There are also several locations and online shopping available, making it a very convenient place for all of your bridesmaids to get their dresses. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
[Private]
1.6/5.0
Well I went ahead and went to David's Bridal first to look for a wedding dress. First off I had an appointment at 2 and had to repeatedly go up and ask the hostess when I would be seen as I had been waiting for 2 entires. Finally after much anger had already been buildt they had someone else see me, not who I had made my appointment with. I took a few different pictures of what I thought I might like and she immediately told me they were out of my price range. Which I figured was respectful (although I had a large budget so it was hard to believe). So the only thing I did tell her was that I did NOT want any mermaid dresses. She seemed to have ignored that statement because the only ones she brought me were mermaid. While trying on these three she kept leaving me and going to chatter with other clients so I would have to stand awkwardly waiting for her to come back so that I could explain to here what I did not like and what I did to help decide where to go from there. It was a disaster and I was not happy with the service. It was SOOOO crowded and I did not have fun during the experience. If I could give DB any advice, it would be to make the appointments more personable.
Well I went ahead and went to David's Bridal first to look for a wedding dress. First off I had an appointment at 2 and Read more...
Well I went ahead and went to David's Bridal first to look for a wedding dress. First off I had an appointment at 2 and had to repeatedly go up and ask the hostess when I would be seen as I had been waiting for 2 entires. Finally after much anger had already been buildt they had someone else see me, not who I had made my appointment with. I took a few different pictures of what I thought I might like and she immediately told me they were out of my price range. Which I figured was respectful (although I had a large budget so it was hard to believe). So the only thing I did tell her was that I did NOT want any mermaid dresses. She seemed to have ignored that statement because the only ones she brought me were mermaid. While trying on these three she kept leaving me and going to chatter with other clients so I would have to stand awkwardly waiting for her to come back so that I could explain to here what I did not like and what I did to help decide where to go from there. It was a disaster and I was not happy with the service. It was SOOOO crowded and I did not have fun during the experience. If I could give DB any advice, it would be to make the appointments more personable. Read less
Services Used: Dress & Attire
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