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Davids Bridal

Dallas , TX

LOCATION

13330 Preston Road
Dallas, TX 75240 US

PHONE

214-360-0270

WEBSITE

View website
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Dress & Attire

REVIEWS

3.9
out of 5.0
3.8/5.0
3.8/5.0
3.9/5.0
4.3/5.0
3.8/5.0
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Anonymous
Wedding:
Recently Married
1.6/5.0
Well I went ahead and went to David's Bridal first to look for a wedding dress. First off I had an appointment at 2 and had to repeatedly go up and ask the hostess when I would be seen as I had been waiting for 2 entires. Finally after much anger had already been buildt they had someone else see me, not who I had made my appointment with. I took a few different pictures of what I thought I might like and she immediately told me they were out of my price range. Which I figured was respectful (although I had a large budget so it was hard to believe). So the only thing I did tell her was that I did NOT want any mermaid dresses. She seemed to have ignored that statement because the only ones she brought me were mermaid. While trying on these three she kept leaving me and going to chatter with other clients so I would have to stand awkwardly waiting for her to come back so that I could explain to here what I did not like and what I did to help decide where to go from there. It was a disaster and I was not happy with the service. It was SOOOO crowded and I did not have fun during the experience. If I could give DB any advice, it would be to make the appointments more personable.
Well I went ahead and went to David's Bridal first to look for a wedding dress. First off I had an appointment at 2 and Read more...
Well I went ahead and went to David's Bridal first to look for a wedding dress. First off I had an appointment at 2 and had to repeatedly go up and ask the hostess when I would be seen as I had been waiting for 2 entires. Finally after much anger had already been buildt they had someone else see me, not who I had made my appointment with. I took a few different pictures of what I thought I might like and she immediately told me they were out of my price range. Which I figured was respectful (although I had a large budget so it was hard to believe). So the only thing I did tell her was that I did NOT want any mermaid dresses. She seemed to have ignored that statement because the only ones she brought me were mermaid. While trying on these three she kept leaving me and going to chatter with other clients so I would have to stand awkwardly waiting for her to come back so that I could explain to here what I did not like and what I did to help decide where to go from there. It was a disaster and I was not happy with the service. It was SOOOO crowded and I did not have fun during the experience. If I could give DB any advice, it would be to make the appointments more personable. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
4.0/5.0
Love their $99 Sale. I got engaged at the perfect time.... 5 days before the sale! Everything i could have wanted!!
Love their $99 Sale. I got engaged at the perfect time.... 5 days before the sale! Everything i could have wanted!!
Love their $99 Sale. I got engaged at the perfect time.... 5 days before the sale! Everything i could have wanted!! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
4.0/5.0
I had the privilege of purchasing my dress as well as my bridesMaid dresses. Pleasant staff and quality service
I had the privilege of purchasing my dress as well as my bridesMaid dresses. Pleasant staff and quality service
I had the privilege of purchasing my dress as well as my bridesMaid dresses. Pleasant staff and quality service Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
I called and scheduled an appointment and then later had to reschedule. They said it was no problem at all and got me in for a time that would better suit me. My consultant was wonderful and helped me try on a ton of different dresses. I had a large group with me and they never acted like it was an issue. I ended up buying the first gown that I tried on and I couldn't be happier with it. My dress was also on sale!
I called and scheduled an appointment and then later had to reschedule. They said it was no problem at all and got me in Read more...
I called and scheduled an appointment and then later had to reschedule. They said it was no problem at all and got me in for a time that would better suit me. My consultant was wonderful and helped me try on a ton of different dresses. I had a large group with me and they never acted like it was an issue. I ended up buying the first gown that I tried on and I couldn't be happier with it. My dress was also on sale! Read less
Services Used: Dress & Attire
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Amy
Wedding:
6/6/2015
2.4/5.0
I recently made an appointment at the David's Bridal to have my maid of honor try on dresses for my upcoming wedding. The service was terrible from the very beginning. I had made an appointment and when we showed up they handed me a clipboard and told me to sign in. about 20 minutes later I went up to the front desk and asked if when we would be seen considering we had an appointment. They told me that I had signed the wrong clipboard and they forgot about it. Finally we were assigned a sales woman and she pulled 3 dresses that we liked. The whole time she had a horrible attitude like we were inconveniencing her by being there and asking questions. Only 1 of the dresses was pulled in the correct size for my MOH to try on. The dresses were either way too small or way too big. When we asked the sales lady about getting a dresses in the correct size, all she said was that she got as close to her size as she could and that was the end of the conversation. My MOH asked her if she could clip on of the dresses that was 2 sizes to big on her so we could see what it would look like. Again she had so much attitude and came off really hostile and rude to us. She checked on us once through the whole time we were there and didn't once ask us if we wanted to try on anything else or how we liked anything. At the end of the appointment I asked her to add the dress that we decided on to be linked to my account so my other bridesmaids (all across the country) could go to their local store to try on the dress but I have no confidence that she actually did it. Overall it was very disappointing experience considering I have had great experiences at other David's Bridal Locations. I will not be returning to this location.
I recently made an appointment at the David's Bridal to have my maid of honor try on dresses for my upcoming wedding. The Read more...
I recently made an appointment at the David's Bridal to have my maid of honor try on dresses for my upcoming wedding. The service was terrible from the very beginning. I had made an appointment and when we showed up they handed me a clipboard and told me to sign in. about 20 minutes later I went up to the front desk and asked if when we would be seen considering we had an appointment. They told me that I had signed the wrong clipboard and they forgot about it. Finally we were assigned a sales woman and she pulled 3 dresses that we liked. The whole time she had a horrible attitude like we were inconveniencing her by being there and asking questions. Only 1 of the dresses was pulled in the correct size for my MOH to try on. The dresses were either way too small or way too big. When we asked the sales lady about getting a dresses in the correct size, all she said was that she got as close to her size as she could and that was the end of the conversation. My MOH asked her if she could clip on of the dresses that was 2 sizes to big on her so we could see what it would look like. Again she had so much attitude and came off really hostile and rude to us. She checked on us once through the whole time we were there and didn't once ask us if we wanted to try on anything else or how we liked anything. At the end of the appointment I asked her to add the dress that we decided on to be linked to my account so my other bridesmaids (all across the country) could go to their local store to try on the dress but I have no confidence that she actually did it. Overall it was very disappointing experience considering I have had great experiences at other David's Bridal Locations. I will not be returning to this location. Read less
Services Used: Dress & Attire
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Sara
Wedding:
4/25/2015
3.8/5.0
I purchased two significant items from David's Bridal: my wedding dress and my invitations.

Wedding Dress
This purchase was a fairly good experience all around. The girl who assisted me was helpful, brought some good choices and knew when I had found my dress and let me wear it for a while. She did disappear for a long stretch of time at one point which was a little frustrating considering I was half clothed waiting in a dressing room, but I think she was helping another customer so not a big deal.

I called David's a day or two after my dress was supposed to have arrived. The girl who answered was very short with me on the phone, saying that the dress had come in. She did not seem happy to answer my questions, but maybe she had a bad day.

I was surprised they didn't bother to contact me to let me know the dress had arrived. When I arrived at David's to pick it up, I was allowed to try my dress on, but no one was around to assist me getting into my dress (which is not easy to do alone) or discuss possible alterations. I decided to take my dress elsewhere for alterations.

Overall, I got what I paid for. I paid under $400 for a beautiful dress that I love, and less than perfect customer service. I'll take it.

Invitations
I purchased my invitations online with a discount code they gave me when I purchased my wedding dress. I shopped around a bit, and David's invitations were the most budget friendly. I ordered very simple invitations (white with a blue bird in the corner) and they turned out very well. I spent about $60 on invitations and envelopes (I did not purchase RSVP cards or additional stationary items). Overall, it was easy to choose the wording of the invitations and alter them as I wished. They were shipped to me and arrived in plenty of time.
I purchased two significant items from David's Bridal: my wedding dress and my invitations.

Wedding Dress
Read more...
I purchased two significant items from David's Bridal: my wedding dress and my invitations.

Wedding Dress
This purchase was a fairly good experience all around. The girl who assisted me was helpful, brought some good choices and knew when I had found my dress and let me wear it for a while. She did disappear for a long stretch of time at one point which was a little frustrating considering I was half clothed waiting in a dressing room, but I think she was helping another customer so not a big deal.

I called David's a day or two after my dress was supposed to have arrived. The girl who answered was very short with me on the phone, saying that the dress had come in. She did not seem happy to answer my questions, but maybe she had a bad day.

I was surprised they didn't bother to contact me to let me know the dress had arrived. When I arrived at David's to pick it up, I was allowed to try my dress on, but no one was around to assist me getting into my dress (which is not easy to do alone) or discuss possible alterations. I decided to take my dress elsewhere for alterations.

Overall, I got what I paid for. I paid under $400 for a beautiful dress that I love, and less than perfect customer service. I'll take it.

Invitations
I purchased my invitations online with a discount code they gave me when I purchased my wedding dress. I shopped around a bit, and David's invitations were the most budget friendly. I ordered very simple invitations (white with a blue bird in the corner) and they turned out very well. I spent about $60 on invitations and envelopes (I did not purchase RSVP cards or additional stationary items). Overall, it was easy to choose the wording of the invitations and alter them as I wished. They were shipped to me and arrived in plenty of time. Read less
Services Used: Dress & Attire, Invitations
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Private User
Wedding:
12/6/2014
3.2/5.0
I am the type that does not like to be doted on when shopping, so I appreciated how they saw that i knew what I wanted and basically let me do my own thing. However, when I actually needed help, it was hard to get. I suggest going midweek, midday if you would like more devoted service
I am the type that does not like to be doted on when shopping, so I appreciated how they saw that i knew what I wanted and Read more...
I am the type that does not like to be doted on when shopping, so I appreciated how they saw that i knew what I wanted and basically let me do my own thing. However, when I actually needed help, it was hard to get. I suggest going midweek, midday if you would like more devoted service Read less
Services Used: Dress & Attire
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Stephanie
Wedding:
11/21/2014
4.9/5.0
My wedding dress was perfect!!! I couldnt have asked for anything more!!!!
My wedding dress was perfect!!! I couldnt have asked for anything more!!!!
My wedding dress was perfect!!! I couldnt have asked for anything more!!!! Read less
Services Used: Dress & Attire
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Elizabeth
Wedding:
8/30/2014
4.9/5.0
David's Bridal was so helpful in finding a perfect dress for my big day! They were so willing to make sure my dress was a perfect fit and ready on time. (Due to the fact that my engagement was only two months this was very important!) They went out of their way to make sure everything was perfect! They are amazing and I am so grateful that I went to them for my dress!
David's Bridal was so helpful in finding a perfect dress for my big day! They were so willing to make sure my dress was a Read more...
David's Bridal was so helpful in finding a perfect dress for my big day! They were so willing to make sure my dress was a perfect fit and ready on time. (Due to the fact that my engagement was only two months this was very important!) They went out of their way to make sure everything was perfect! They are amazing and I am so grateful that I went to them for my dress! Read less
Services Used: Dress & Attire
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Emily
Wedding:
5/17/2014
4.7/5.0
David's Bridal was so easy to work with, especially in the alterations department. I bought my dress in my hometown (where I do not currently live), so I was never able to go on the appointed alteration days; however, they were very flexible in allowing me to get my alterations done on the day convenient for me. My dress was absolutely gorgeous and I didn't have to spend thousands of dollars on it.
David's Bridal was so easy to work with, especially in the alterations department. I bought my dress in my hometown (where Read more...
David's Bridal was so easy to work with, especially in the alterations department. I bought my dress in my hometown (where I do not currently live), so I was never able to go on the appointed alteration days; however, they were very flexible in allowing me to get my alterations done on the day convenient for me. My dress was absolutely gorgeous and I didn't have to spend thousands of dollars on it. Read less
Services Used: Dress & Attire
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