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David's Bridal

Danvers,ma

LOCATION

Danvers,MA , US
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Dress & Attire

REVIEWS

4.1
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3.8/5.0
4.3/5.0
3.8/5.0
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4.1/5.0
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Jillian
Wedding:
7/8/2012
4.6/5.0
Overall, I had a great experience with David's Bridal. I made an appointment and was assigned to Roberta. Little did I know how awesome Roberta was going to be. She really was great! She had the patience of a saint and not only did she listen to my own "vision" (which wasn't much...I had no idea what I was doing!), she found dresses that matched it and brought some over that she thought might be a good match. She was One part that was tough was the price, which really wasn't that bad, come to find out. The only other part that was a little odd was a few of the other people I talked to. Most were fine but there were a few people who I talked to on the phone who talked to me like I was an idiot, like I should already know the days that they do pickups and what days they do alterations (this was one phone call in particular). I was taken aback by that. Fortunately, Roberta was the main person I worked with and she was phenomenal.
Overall, I had a great experience with David's Bridal. I made an appointment and was assigned to Roberta. Little did I Read more...
Overall, I had a great experience with David's Bridal. I made an appointment and was assigned to Roberta. Little did I know how awesome Roberta was going to be. She really was great! She had the patience of a saint and not only did she listen to my own "vision" (which wasn't much...I had no idea what I was doing!), she found dresses that matched it and brought some over that she thought might be a good match. She was One part that was tough was the price, which really wasn't that bad, come to find out. The only other part that was a little odd was a few of the other people I talked to. Most were fine but there were a few people who I talked to on the phone who talked to me like I was an idiot, like I should already know the days that they do pickups and what days they do alterations (this was one phone call in particular). I was taken aback by that. Fortunately, Roberta was the main person I worked with and she was phenomenal. Read less
Services Used: Dress & Attire
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Christina
Wedding:
4/14/2012
4.2/5.0
Everyone basically knows the deal with David's Bridal. I had been to this location before to try on and pick up a bridesmaid dress, so I figured I would come again to try to pick out a wedding dress. I called to make my appointment weeks in advance - my mom was coming from NY, my fiancee's mother was coming from NH and his sister from Burlington, VT. When I called a few days before to confirm the appointment (because no one had called me) I was told that they didn't have any appointment for me in their system. After a few seconds of privately freaking out (how am I supposed to re-schedule this with people coming from hours away?), I was impressed when they were able to basically schedule me for the same day and time anyway (a Saturday at that).

My consultant Alla was fabulous. She reminded me of Vera from Say Yes to the Dress. She had us all pick out dresses for me to try on and then she brought us to our fitting area, which was right in the middle of the store for everyone to see. I never felt rushed at all and Alla made sure that I tried on dresses from everyone's choices to see what they would look like. The dress I picked out was discontinued so Alla made sure that the one I was trying on actually fit. She even made sure that someone from alterations came over so we could see if the dress could be taken in or let out as needed. We also picked out a veil and the petticoat at the same time and it was all very reasonable. I love the dress that I picked out and everyone thought it was so pretty.

I thought it was nice that Alla would call and leave messages asking if she could help in any way whatsoever. She checked in probably 4 times before the wedding and I thought it was a nice touch.

The alterations weren't that bad price-wise either. The alterations lady tried to make the bustle with the least amount of points but in such a way that it still looked beautiful - I appreciated that she was thinking about the cost while trying to alter the dress. Also, the petticoat that I had ordered was too small - they were able to order me a new one in time for the wedding at no extra cost, they just did an exchange for me.

I also picked out bridesmaid dresses here as well. I brought two of my bridesmaids after work one day and Alla helped us again. Alla was working with someone else at the same time so she wasn't around as much, but it actually worked out so that my bridesmaids could try on the dresses without feeling like we needed to pick one out right away. We picked a tea-length plum dress with straps that looks great on all types of bridesmaids. It was also pretty cheap at about $79. Not too shabby.

My biggest issue is that David's Bridal takes your information and sells it to vendors, Mary Kay, who even knows who. I still get calls about bridal packages and emails from some Mary Kay lady. Ridiculous.
Everyone basically knows the deal with David's Bridal. I had been to this location before to try on and pick up a Read more...
Everyone basically knows the deal with David's Bridal. I had been to this location before to try on and pick up a bridesmaid dress, so I figured I would come again to try to pick out a wedding dress. I called to make my appointment weeks in advance - my mom was coming from NY, my fiancee's mother was coming from NH and his sister from Burlington, VT. When I called a few days before to confirm the appointment (because no one had called me) I was told that they didn't have any appointment for me in their system. After a few seconds of privately freaking out (how am I supposed to re-schedule this with people coming from hours away?), I was impressed when they were able to basically schedule me for the same day and time anyway (a Saturday at that).

My consultant Alla was fabulous. She reminded me of Vera from Say Yes to the Dress. She had us all pick out dresses for me to try on and then she brought us to our fitting area, which was right in the middle of the store for everyone to see. I never felt rushed at all and Alla made sure that I tried on dresses from everyone's choices to see what they would look like. The dress I picked out was discontinued so Alla made sure that the one I was trying on actually fit. She even made sure that someone from alterations came over so we could see if the dress could be taken in or let out as needed. We also picked out a veil and the petticoat at the same time and it was all very reasonable. I love the dress that I picked out and everyone thought it was so pretty.

I thought it was nice that Alla would call and leave messages asking if she could help in any way whatsoever. She checked in probably 4 times before the wedding and I thought it was a nice touch.

The alterations weren't that bad price-wise either. The alterations lady tried to make the bustle with the least amount of points but in such a way that it still looked beautiful - I appreciated that she was thinking about the cost while trying to alter the dress. Also, the petticoat that I had ordered was too small - they were able to order me a new one in time for the wedding at no extra cost, they just did an exchange for me.

I also picked out bridesmaid dresses here as well. I brought two of my bridesmaids after work one day and Alla helped us again. Alla was working with someone else at the same time so she wasn't around as much, but it actually worked out so that my bridesmaids could try on the dresses without feeling like we needed to pick one out right away. We picked a tea-length plum dress with straps that looks great on all types of bridesmaids. It was also pretty cheap at about $79. Not too shabby.

My biggest issue is that David's Bridal takes your information and sells it to vendors, Mary Kay, who even knows who. I still get calls about bridal packages and emails from some Mary Kay lady. Ridiculous. Read less
Services Used: Dress & Attire
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Christina
Wedding:
8/21/2011
3.6/5.0
My dress itself was absolutely beautiful and was a very good value pricewise for the dress itself. I was not pleased with the customer service I received at the store, however. The second time I tried on dresses at this location was when I purchased my dress and the consultant was great. When I went back to have my bridesmaids look for dresses it was an absolute disaster. We pretty much knew exactly what dresses we wanted to look at, the colors, and sizes, and yet we were waiting for over a half an hour to get someone to come over to us, even with an appointment. Not only that, but I scheduled my appointment with one person, was sent to someone else, and then had them literally fight over me in front of everyone. Once I finally got the consultant I had originally purchased my dress from, she was MIA for almost the whole appointment and the manager of the store was the one who pulled the dresses and fitted my girls. Other times when I have returned for alterations and other small purchases the customer service has been better, but this previous experience put a really bad memory in my mind for this company. Alterations were pretty good, but a little overpriced. The ladies there are nice though. All in all, the company just needs to work on the customer service and salespeople a bit more, and maybe organize appointments so mizups and fights dont happen on the floor. My dress itself was beautiful though and I got many compliments on it.
My dress itself was absolutely beautiful and was a very good value pricewise for the dress itself. I was not pleased with Read more...
My dress itself was absolutely beautiful and was a very good value pricewise for the dress itself. I was not pleased with the customer service I received at the store, however. The second time I tried on dresses at this location was when I purchased my dress and the consultant was great. When I went back to have my bridesmaids look for dresses it was an absolute disaster. We pretty much knew exactly what dresses we wanted to look at, the colors, and sizes, and yet we were waiting for over a half an hour to get someone to come over to us, even with an appointment. Not only that, but I scheduled my appointment with one person, was sent to someone else, and then had them literally fight over me in front of everyone. Once I finally got the consultant I had originally purchased my dress from, she was MIA for almost the whole appointment and the manager of the store was the one who pulled the dresses and fitted my girls. Other times when I have returned for alterations and other small purchases the customer service has been better, but this previous experience put a really bad memory in my mind for this company. Alterations were pretty good, but a little overpriced. The ladies there are nice though. All in all, the company just needs to work on the customer service and salespeople a bit more, and maybe organize appointments so mizups and fights dont happen on the floor. My dress itself was beautiful though and I got many compliments on it. Read less
Services Used: Dress & Attire
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Kerri
Wedding:
8/13/2011
5.0/5.0
David's was very helpful in finding my wedding dress
David's was very helpful in finding my wedding dress
David's was very helpful in finding my wedding dress Read less
Services Used: Dress & Attire
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Rosemarie
Wedding:
8/7/2011
5.0/5.0
My dress was perfect. The staff at David's were so very helpful....alterations went perfectly.
My dress was perfect. The staff at David's were so very helpful....alterations went perfectly.
My dress was perfect. The staff at David's were so very helpful....alterations went perfectly. Read less
Services Used: Dress & Attire
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seaurchin79
Wedding:
7/10/2011
3.3/5.0
Most people already know the deal with David's Bridal. You get what you pay for. I decided to get my dress here for a couple of reasons. Reason one, I'm plus-sized and not many other shops carry plus sizes to try on. Reason two, I'm short on cash so I needed to buy an affordable dress. I received many compliments on my dress and I really have no complaints about the dress itself. What I do have a problem with is the annoying sales-driven culture of the company. I received soooo many obnoxious calls about tux rentals, Mary-Kay, sales events, etc. If you buy here, prepare yourself for the barrage of phone calls and mailings.
Most people already know the deal with David's Bridal. You get what you pay for. I decided to get my dress here for a Read more...
Most people already know the deal with David's Bridal. You get what you pay for. I decided to get my dress here for a couple of reasons. Reason one, I'm plus-sized and not many other shops carry plus sizes to try on. Reason two, I'm short on cash so I needed to buy an affordable dress. I received many compliments on my dress and I really have no complaints about the dress itself. What I do have a problem with is the annoying sales-driven culture of the company. I received soooo many obnoxious calls about tux rentals, Mary-Kay, sales events, etc. If you buy here, prepare yourself for the barrage of phone calls and mailings. Read less
Services Used: Dress & Attire
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Terese
Wedding:
6/10/2011
3.6/5.0
Staff were a little overwhelmed and after the inital purchase of the dresses didn't seem to have too much time for us when trying to track the progression of the dresses ordered. Some dresses came in frightfully close to the wedding date although we ordered months in advance. On the plus side, the dresses were beautiful and the prices were reasonable. The alterations were on the expensive side so make sure you know your size!
Staff were a little overwhelmed and after the inital purchase of the dresses didn't seem to have too much time for us when Read more...
Staff were a little overwhelmed and after the inital purchase of the dresses didn't seem to have too much time for us when trying to track the progression of the dresses ordered. Some dresses came in frightfully close to the wedding date although we ordered months in advance. On the plus side, the dresses were beautiful and the prices were reasonable. The alterations were on the expensive side so make sure you know your size! Read less
Services Used: Dress & Attire
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jcampbell24
Wedding:
4/9/2011
4.0/5.0
We used David's Bridal for our bridesmaid's dresses. It was a little hectic when we went in for our appointment. But once the girls ordered their dresses there was no problems getting them in on time and the cost was great!
We used David's Bridal for our bridesmaid's dresses. It was a little hectic when we went in for our appointment. But once Read more...
We used David's Bridal for our bridesmaid's dresses. It was a little hectic when we went in for our appointment. But once the girls ordered their dresses there was no problems getting them in on time and the cost was great! Read less
Services Used: Dress & Attire
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Lorrie
Wedding:
10/16/2010
3.3/5.0
The first visit was awful - too many customers assigned to a consultant - and she didn't listen to a word I said, she didn't show me half of what I asked to see. THen she tried to get me to buy a dress that day. DON"T - be sure to get exactly what you want and don't settle.
I did find a wedding dress was the right one for me and the right price, but they told me it would not be available for 6 weeks, whcih would have been justl 1 week before my wedding. I was not at all comfortable with that, and they tried to get me to pay extra to have it come in early. I resisted and am I glad I did. The dress came in 3 days! Then they overcharged me for the alterations in addition to their already high price and they took 3 weeks to do the alterations - it was a very long drive for me to get to this shop so I was not very happy that they insisted that it would take so long when it was obvious that they were pushing it to be just days before the wedding itself. (they kept asking when is your wedding date rather than when they had an appointment open.
I suggest you buy your strapless bra elsewhere - the one I got was very comfortable but at $90 it was a rip off. ALSO, they tell you that you'll get 10% off when you buy items when you get your dress - HOWEVER it is the day you order your dress so if you order by phone (which I did) you won't get any discounts at all even though some of the people in the store will tell you otherwise.
Overall it felt like a big scam, always trying to sell you stuff and push for a same-day sale. The only really good thing about David's bridal is the price. (Oh, and don't worry if the sale is ending - wait a few days and the sale is back on!)
The first visit was awful - too many customers assigned to a consultant - and she didn't listen to a word I said, she Read more...
The first visit was awful - too many customers assigned to a consultant - and she didn't listen to a word I said, she didn't show me half of what I asked to see. THen she tried to get me to buy a dress that day. DON"T - be sure to get exactly what you want and don't settle.
I did find a wedding dress was the right one for me and the right price, but they told me it would not be available for 6 weeks, whcih would have been justl 1 week before my wedding. I was not at all comfortable with that, and they tried to get me to pay extra to have it come in early. I resisted and am I glad I did. The dress came in 3 days! Then they overcharged me for the alterations in addition to their already high price and they took 3 weeks to do the alterations - it was a very long drive for me to get to this shop so I was not very happy that they insisted that it would take so long when it was obvious that they were pushing it to be just days before the wedding itself. (they kept asking when is your wedding date rather than when they had an appointment open.
I suggest you buy your strapless bra elsewhere - the one I got was very comfortable but at $90 it was a rip off. ALSO, they tell you that you'll get 10% off when you buy items when you get your dress - HOWEVER it is the day you order your dress so if you order by phone (which I did) you won't get any discounts at all even though some of the people in the store will tell you otherwise.
Overall it felt like a big scam, always trying to sell you stuff and push for a same-day sale. The only really good thing about David's bridal is the price. (Oh, and don't worry if the sale is ending - wait a few days and the sale is back on!) Read less
Services Used: Dress & Attire
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elis
Wedding:
9/25/2010
5.0/5.0
I bought my dress online... I had to have a few alterations... I loved my dress ...
I bought my dress online... I had to have a few alterations... I loved my dress ...
I bought my dress online... I had to have a few alterations... I loved my dress ... Read less
Services Used: Dress & Attire
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mpertillar
Wedding:
9/5/2010
4.4/5.0
I was pleased with my dress for my style of event. I can say that I did have an iddue with my dress and the manager and assistant manager took care me. They were sensative and professional. I got a new dress and left happy. I did take my dress to get altered somewhere else.
I was pleased with my dress for my style of event. I can say that I did have an iddue with my dress and the manager and Read more...
I was pleased with my dress for my style of event. I can say that I did have an iddue with my dress and the manager and assistant manager took care me. They were sensative and professional. I got a new dress and left happy. I did take my dress to get altered somewhere else. Read less
Services Used: Dress & Attire
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Tammy
Wedding:
8/7/2010
2.7/5.0
Dress was a good price bu alterations we $300! i was not expecting that. then the 2 weeks before the wedding the dress needed additional alteration because the woman didn't listen when i said it was still too big they said i could only come on a wed. or fri. Like i'm not busy with a wedding coming! There was one nice woman i dealt with other then that they were all early 20 somethings that could care less if i was there. When the dress came in one woman said i couldn't make an appointment to try it on, i called back later and they said no problem. Not very bright! The only good part was the dress cost.
Dress was a good price bu alterations we $300! i was not expecting that. then the 2 weeks before the wedding the dress Read more...
Dress was a good price bu alterations we $300! i was not expecting that. then the 2 weeks before the wedding the dress needed additional alteration because the woman didn't listen when i said it was still too big they said i could only come on a wed. or fri. Like i'm not busy with a wedding coming! There was one nice woman i dealt with other then that they were all early 20 somethings that could care less if i was there. When the dress came in one woman said i couldn't make an appointment to try it on, i called back later and they said no problem. Not very bright! The only good part was the dress cost. Read less
Services Used: Dress & Attire
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kpesola
Wedding:
7/2/2010
4.4/5.0
Great place to shop for affordable gowns!
Great place to shop for affordable gowns!
Great place to shop for affordable gowns! Read less
Services Used: Dress & Attire
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