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Davids Bridal

Fresno , CA

LOCATION

455 E Shaw Ave
Fresno, CA 93710 US

PHONE

559-230-2748

WEBSITE

View website
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Dress & Attire

REVIEWS

3.6
out of 5.0
3.6/5.0
3.7/5.0
3.6/5.0
3.7/5.0
3.5/5.0
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Anonymous
Wedding:
Recently Married
0.6/5.0
PLEASE go to any bridal shop before going to any Davids Bridal. I used to be in sales and this company is all about the "Market Basket". Which means as much money as they can get you to spend: The cheap dress, the belt needed to make the dress pretty, the veil, the under garments, etc.
I had gone to another bridal shop and tried on dresses, that were actually pretty, and didn't feel like they were mass produced in a sweat shop in China. I spent the same amount of money at the other shop that I would at Davids Bridal. All they cared about was the money and the accessories. That was very obvious to me. My sales lady was very rude for the whole visit starting from the moment I told her that I was waiting five minutes for my mom to show up to try on the dresses. She told me that it was cutting into my time, I almost flipped my lid. Who is going to not wait five minutes for their mother to show up?
PLEASE go to any bridal shop before going to any Davids Bridal. I used to be in sales and this company is all about the Read more...
PLEASE go to any bridal shop before going to any Davids Bridal. I used to be in sales and this company is all about the "Market Basket". Which means as much money as they can get you to spend: The cheap dress, the belt needed to make the dress pretty, the veil, the under garments, etc.
I had gone to another bridal shop and tried on dresses, that were actually pretty, and didn't feel like they were mass produced in a sweat shop in China. I spent the same amount of money at the other shop that I would at Davids Bridal. All they cared about was the money and the accessories. That was very obvious to me. My sales lady was very rude for the whole visit starting from the moment I told her that I was waiting five minutes for my mom to show up to try on the dresses. She told me that it was cutting into my time, I almost flipped my lid. Who is going to not wait five minutes for their mother to show up? Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
I purchased my wedding dress from David's Bridal and I was very impressed. Their customer service was great, it was very easy to set up appointments to accommodate my schedule and I would recommend them to anyone in search for a wedding or evening dress.
I purchased my wedding dress from David's Bridal and I was very impressed. Their customer service was great, it was very Read more...
I purchased my wedding dress from David's Bridal and I was very impressed. Their customer service was great, it was very easy to set up appointments to accommodate my schedule and I would recommend them to anyone in search for a wedding or evening dress. Read less
Services Used: Dress & Attire
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Private User
Wedding:
10/18/2015
0.7/5.0
Do not go here for alterations!!! I bought my dress it was beautiful, they lay who helped us was very helpful and we honestly had fun. The nightmare didn't start until it came time for alterations.
The First Lady we met, Alex, told me my stomach was making my dress wrinkle and suggested a spanx underneath to help, she pinned up my dress, helped find the proper slip even though my mom and I thought it was too big she said it was supposed to be comfortable and loose. The whole time she was pinning me she kept saying how it couldn't hurt to lose a few more inches because my dress was a little snug. Very rude yelling at me to keep my head up and not slouch "like a 4 year old." My mom almost snapped her head off with her attitude but kept her cool. After that we scheduled a final fitting just to make sure and because she had two ladies waiting up front to come back so she wanted us to come back. Two weeks later we returned, only this time it was another lady. She informed us that Alex had been fired. This lady was amazing, she fixed all the pins that she said Alex messed up, and informed me that the slip she had us buy was in fact too big. That was easily fixed, she also made sure when I walked in my wedding shoes my dress didn't snag or drag. Amazing lady. We left after scheduling my appointment to pick it up the prior week. I called that Friday to see if it was ready and I was told No, this time by the completely different lady who I could barely understand, so I had to reschedule to a week after. When we showed up on that appointment the lady, who barely spoke English. Thank god my mother-in-law was with us and speaks fluent spanish. This lady went searching for my dress, finally after ten minutes she found it, hung it up in the dressing room and unzipped it. It was stilled pinned!! Not one single stitch had been sewn!!! Ended up coming back to pick it up 4 hours later and it was finally done, but the dress was still too big!
Do not go here for alterations!!! I bought my dress it was beautiful, they lay who helped us was very helpful and we Read more...
Do not go here for alterations!!! I bought my dress it was beautiful, they lay who helped us was very helpful and we honestly had fun. The nightmare didn't start until it came time for alterations.
The First Lady we met, Alex, told me my stomach was making my dress wrinkle and suggested a spanx underneath to help, she pinned up my dress, helped find the proper slip even though my mom and I thought it was too big she said it was supposed to be comfortable and loose. The whole time she was pinning me she kept saying how it couldn't hurt to lose a few more inches because my dress was a little snug. Very rude yelling at me to keep my head up and not slouch "like a 4 year old." My mom almost snapped her head off with her attitude but kept her cool. After that we scheduled a final fitting just to make sure and because she had two ladies waiting up front to come back so she wanted us to come back. Two weeks later we returned, only this time it was another lady. She informed us that Alex had been fired. This lady was amazing, she fixed all the pins that she said Alex messed up, and informed me that the slip she had us buy was in fact too big. That was easily fixed, she also made sure when I walked in my wedding shoes my dress didn't snag or drag. Amazing lady. We left after scheduling my appointment to pick it up the prior week. I called that Friday to see if it was ready and I was told No, this time by the completely different lady who I could barely understand, so I had to reschedule to a week after. When we showed up on that appointment the lady, who barely spoke English. Thank god my mother-in-law was with us and speaks fluent spanish. This lady went searching for my dress, finally after ten minutes she found it, hung it up in the dressing room and unzipped it. It was stilled pinned!! Not one single stitch had been sewn!!! Ended up coming back to pick it up 4 hours later and it was finally done, but the dress was still too big! Read less
Services Used: Dress & Attire
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savannah
Wedding:
8/8/2015
4.8/5.0
The staff were prompt and professional. They worked with me to find the most amazing dress for my special day!
The staff were prompt and professional. They worked with me to find the most amazing dress for my special day!
The staff were prompt and professional. They worked with me to find the most amazing dress for my special day! Read less
Services Used: Dress & Attire
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lauren
Wedding:
7/25/2015
4.3/5.0
I chose my bridesmaids dresses through Davids Bridal as well as my wedding gown. Our sales lady was a lot of help, and helped me find the dress of my dreams. Which was a beautiful feeling. Also, we stayed within budget!
I chose my bridesmaids dresses through Davids Bridal as well as my wedding gown. Our sales lady was a lot of help, and Read more...
I chose my bridesmaids dresses through Davids Bridal as well as my wedding gown. Our sales lady was a lot of help, and helped me find the dress of my dreams. Which was a beautiful feeling. Also, we stayed within budget! Read less
Services Used: Dress & Attire
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Kaina
Wedding:
7/18/2015
4.4/5.0
I used David's Bridal for my bridesmaid's gown and the dresses turned out amazing for the value! All of my girls had alterations done there and their dresses looked great!
I used David's Bridal for my bridesmaid's gown and the dresses turned out amazing for the value! All of my girls had Read more...
I used David's Bridal for my bridesmaid's gown and the dresses turned out amazing for the value! All of my girls had alterations done there and their dresses looked great! Read less
Services Used: Dress & Attire
Default vendor profile pic
Anonymous
Wedding:
Recently Married
2.0/5.0
This is a good place to check out for affordability and as a last resort but I would recommend visiting other dress places first to get an idea of what else is out there. The quality of their materials is not the best and their website is very glitchy and slow. Their return policy is very strict and anything bought in store is non-refundable or returnable and the same is true for their sale items online. Overall I just felt their customer service was lacking due to the fact that it is a chain of stores that caters to many. All of my other wedding vendors made my wedding planning an enjoyable experience and wish I could have said the same for David's Bridal.
This is a good place to check out for affordability and as a last resort but I would recommend visiting other dress places Read more...
This is a good place to check out for affordability and as a last resort but I would recommend visiting other dress places first to get an idea of what else is out there. The quality of their materials is not the best and their website is very glitchy and slow. Their return policy is very strict and anything bought in store is non-refundable or returnable and the same is true for their sale items online. Overall I just felt their customer service was lacking due to the fact that it is a chain of stores that caters to many. All of my other wedding vendors made my wedding planning an enjoyable experience and wish I could have said the same for David's Bridal. Read less
Services Used: Dress & Attire
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Jamie
Wedding:
3/28/2015
3.5/5.0
Very busy, not great at multi tasking. I felt like they were doing me a favor.
Very busy, not great at multi tasking. I felt like they were doing me a favor.
Very busy, not great at multi tasking. I felt like they were doing me a favor. Read less
Services Used: Dress & Attire
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Sarah
Wedding:
3/28/2015
3.8/5.0
They were very helpful and also altered my dress
They were very helpful and also altered my dress
They were very helpful and also altered my dress Read less
Services Used: Dress & Attire
130x130 sq 1448471127126 road
Beth
Wedding:
2/21/2015
3.0/5.0
Overall my experience was not bad. I did not feel very welcome when arriving for my appointment (which took 3 calls, all being placed on hold and ignored), when my rep finally introduced herself she was very friendly. You could tell that there was little experience but, she was eager to help. With her help, I found my dress and ordered it. Absolutely love it and would recommend David's to others that are looking for a dress on a budget.
Overall my experience was not bad. I did not feel very welcome when arriving for my appointment (which took 3 calls, all Read more...
Overall my experience was not bad. I did not feel very welcome when arriving for my appointment (which took 3 calls, all being placed on hold and ignored), when my rep finally introduced herself she was very friendly. You could tell that there was little experience but, she was eager to help. With her help, I found my dress and ordered it. Absolutely love it and would recommend David's to others that are looking for a dress on a budget. Read less
Services Used: Dress & Attire
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