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Davids Bridal

Frisco , TX

LOCATION

9288 State Highway 121
Frisco, TX US 75035

PHONE

972-334-0360

WEBSITE

View website
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Dress & Attire

REVIEWS

4.0
out of 5.0
4.0/5.0
3.9/5.0
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Corey
Wedding:
3/19/2014
0.0/5.0
I told my consultant under $500 she said ok. She was working with me and another girl, the other girl obviously had a much higher budget. I was there for an hour and a half, I was given 4 dresses to try on she tried on 12-15. Not recommended. Terrible experience, terrible customer service. I purchased as amazing Maggie Sottero dress for less than $500, don't settle for David's Bridal.
I told my consultant under $500 she said ok. She was working with me and another girl, the other girl obviously had a much Read more...
I told my consultant under $500 she said ok. She was working with me and another girl, the other girl obviously had a much higher budget. I was there for an hour and a half, I was given 4 dresses to try on she tried on 12-15. Not recommended. Terrible experience, terrible customer service. I purchased as amazing Maggie Sottero dress for less than $500, don't settle for David's Bridal. Read less
Services Used: Dress & Attire
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Sandra
Wedding:
7/26/2013
5.0/5.0
David's bridal was very patient with my perusing also when I found the dress in a magazine they went leaps and bounds to locate and hold the dress in my size at a location that was convenient for me they didn't care that I'd just come from the gym the staff was really friendly and also allowed me to hold the dress until I could find one other option to try in another bridal store they were sweet and helpful I've also been so thankful for there alterations dept. I had to purchase a dress two sizes to big because of my enhanced breasts they have been amazing at assuring me its going to fit like a glove.
David's bridal was very patient with my perusing also when I found the dress in a magazine they went leaps and bounds to Read more...
David's bridal was very patient with my perusing also when I found the dress in a magazine they went leaps and bounds to locate and hold the dress in my size at a location that was convenient for me they didn't care that I'd just come from the gym the staff was really friendly and also allowed me to hold the dress until I could find one other option to try in another bridal store they were sweet and helpful I've also been so thankful for there alterations dept. I had to purchase a dress two sizes to big because of my enhanced breasts they have been amazing at assuring me its going to fit like a glove. Read less
Services Used: Dress & Attire
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Nikki
Wedding:
7/26/2013
5.0/5.0
David's bridal was very patient with my perusing also when I found the dress in a magazine they went leaps and bounds to locate and hold the dress in my size at a location that was convenient for me they didn't care that I'd just come from the gym the staff was really friendly and also allowed me to hold the dress until I could find one other option to try in another bridal store they were sweet and helpful I've also been so thankful for there alterations dept. I had to purchase a dress two sizes to big because of my enhanced breasts they have been amazing at assuring me its going to fit like a glove.
David's bridal was very patient with my perusing also when I found the dress in a magazine they went leaps and bounds to Read more...
David's bridal was very patient with my perusing also when I found the dress in a magazine they went leaps and bounds to locate and hold the dress in my size at a location that was convenient for me they didn't care that I'd just come from the gym the staff was really friendly and also allowed me to hold the dress until I could find one other option to try in another bridal store they were sweet and helpful I've also been so thankful for there alterations dept. I had to purchase a dress two sizes to big because of my enhanced breasts they have been amazing at assuring me its going to fit like a glove. Read less
Services Used: Dress & Attire
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Private User
Wedding:
6/1/2013
4.5/5.0
David's Bridal did an outstanding job selling me my dress... Barb was my consultant and she was nothing short of a dream come true. She never made me feel rushed and never made me feel pressured into deciding anything. She was very attentive and intuitive. She helped me customize my dress to meet exactly what I was searching for. I HIGHLY recommend her.

I didn't give David's Bridal Frisco perfect scores because I had a bit of trouble with my alterations. My dress was Vera Wang and the fabric covering the zipper kept sticking out, they said they could fix it with snaps, but it was awful.. it bunched and you could see the snaps' stitching sewn in! The manager was called in and she did her best to make me happy. They ended up re-sewing the snaps on lower layers and using double sided tape on the top layers. It was quite an ordeal though!

My only other area of being unsatisfied was their steaming services. They don't have anything for you to carry out your veil in, so they steam it and stick it in a bag folded, which just results in wrinkles. Had to buy a steamer and do it myself a home.. PAIN when you just spent $500 in alterations!!
David's Bridal did an outstanding job selling me my dress... Barb was my consultant and she was nothing short of a dream Read more...
David's Bridal did an outstanding job selling me my dress... Barb was my consultant and she was nothing short of a dream come true. She never made me feel rushed and never made me feel pressured into deciding anything. She was very attentive and intuitive. She helped me customize my dress to meet exactly what I was searching for. I HIGHLY recommend her.

I didn't give David's Bridal Frisco perfect scores because I had a bit of trouble with my alterations. My dress was Vera Wang and the fabric covering the zipper kept sticking out, they said they could fix it with snaps, but it was awful.. it bunched and you could see the snaps' stitching sewn in! The manager was called in and she did her best to make me happy. They ended up re-sewing the snaps on lower layers and using double sided tape on the top layers. It was quite an ordeal though!

My only other area of being unsatisfied was their steaming services. They don't have anything for you to carry out your veil in, so they steam it and stick it in a bag folded, which just results in wrinkles. Had to buy a steamer and do it myself a home.. PAIN when you just spent $500 in alterations!! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
12/28/2012
4.0/5.0
Their alternations department was fabulous. They made my day at the final fitting and were really responsive to my needs.
Their alternations department was fabulous. They made my day at the final fitting and were really responsive to my needs.
Their alternations department was fabulous. They made my day at the final fitting and were really responsive to my needs. Read less
Services Used: Dress & Attire
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Jessica
Wedding:
9/30/2012
4.6/5.0
Overall I got the quality of dress I paid for. The alterations department bustled my gown for me. They put ugly satin buttons on my dress that had chiffon with lace and beading. They wanted to make sure that it did not rip, but it was UGLY. They promptly fixed it with hook and eyes while I waited which was much appreciated.
Overall I got the quality of dress I paid for. The alterations department bustled my gown for me. They put ugly satin Read more...
Overall I got the quality of dress I paid for. The alterations department bustled my gown for me. They put ugly satin buttons on my dress that had chiffon with lace and beading. They wanted to make sure that it did not rip, but it was UGLY. They promptly fixed it with hook and eyes while I waited which was much appreciated. Read less
Services Used: Dress & Attire
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passport2tanya
Wedding:
5/12/2012
5.0/5.0
I strongly recommend any bride to check this store out. They are very friendly and helpful. I went to my appointment not knowing at all what I was looking for and I found my perfect dress after trying on only 4 dresses. The sales lady tuned into me completely and I also bought my shoes, slip and veil on that visit AND ALSO my bridesmaid dresses! Very affordable on all the above! STRONGLY RECOMMENDED!!!!
I strongly recommend any bride to check this store out. They are very friendly and helpful. I went to my appointment not Read more...
I strongly recommend any bride to check this store out. They are very friendly and helpful. I went to my appointment not knowing at all what I was looking for and I found my perfect dress after trying on only 4 dresses. The sales lady tuned into me completely and I also bought my shoes, slip and veil on that visit AND ALSO my bridesmaid dresses! Very affordable on all the above! STRONGLY RECOMMENDED!!!! Read less
Services Used: Dress & Attire
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Jaimee
Wedding:
4/22/2012
0.0/5.0
I have just returned home from helping my sister-in-law purchase her wedding dress, an event that is traditionally full of dreams and whimsy. However, I am literally shaking with rage at the way she was neglected and mishandled by your company's sales force at the David's Bridal in Frisco, Texas (Store number 0045 at 121 and Preston Road).

Alicia made an appointment for 4/22/12 at 2 p.m. to try on wedding dresses. She, the bridesmaids and the mothers all arrived on time for the appointment full of excitement and joy at this special time. We were told that our sales person Barbara was "just finishing up with a previous appointment" and would we mind waiting five minutes. After 20 minutes of waiting aimlessly, I went in search of the one gown that my sister-in-law had deemed as the one she wanted. I found it and found her size. I escorted her back to her dressing room that was labeled with her name and wedding date. I found a passing sales associate who was more than happy to find the appropriate under garment to try on with the dress (I wish I had caught her name as she was the only person in this shop who was helpful in any way).

Only after we had Alicia in her dress did Barbara "swing by" to see how we were doing. Because the dress of Alicia's desire was not the correct size, Barbara asked a few questions to see if there was another dress she could find that might fit a little better. After trying on this dress, Alicia knew that her first choice was what she wanted for her special day.

Barbara was on her second "circle by" (Barbara kept using the terms "swing by" and "circle through" throughout our entire appointment, never making Alicia a priority or focusing on her appointment time) when we told her that BR1016 was the dress we wanted to order. Barbara scurried off to place the order and "circled by" four more times giving us the excuses of overrides and not having enough time to order the dress before the Oct. 27, 2012 (six months) wedding date. Finally, Barbara came to me and my mother-in-law to tell us the bad news of the wedding dress being discontinued in size 16W. She told us the "good news" was that the dress Alicia tried on could be let out that small amount and that it would only cost $50. For that deal we all agreed it could be altered to perfection. Barbara even said, "Don't use our [David's Bridal] alterations because they are a rip off."

My mother and sister-in-law went to check out with her dream dress in hand. They waited in line for 20 minutes only to find out that the dress was not going to be $50, as Barbara had said, but rather $193.77. I was standing off to the side and did not hear this or it would never have gotten this far to me writing a letter in complete and utter disgust at such a blatant bait and switch con perpetrated by your sales force. We were standing outside on the sidewalk and Alicia seemed distraught and my mother-in-law was explaining that the 16W that we wanted to order was discontinued but because the sample dress that we purchased was a 16 (not 16W) that it was full price.

I returned into the store with the dress and the receipt and told the manager Soraya and Barbara that this was a shady practice and that they were going to honor the promised price of $50. They told me that because my mother-in-law and sister-in-law had gone ahead and purchased the dress that they would not refund the difference. I was so angry at this that I called Barbara a liar and I raised my voice. For that I am sorry for embarrassing my family. However, Alicia and Kathy are extremely shy women who would never make waves in a situation like this even if they felt that they were mistreated and conned. I however, am not that kind of woman. I do not stand for mistreatment of anyone!

I have written to request that the corporate office of David's Bridal please refund the difference of the price my mother-in-law paid from what she should have been charged with tax on $50. It's been three days of a lot of back and forth and no results except that they CRM at David's Bridal corporate has offered a $50 discount (NOPE!) and the store's management has left pitiful voice mails begging Alicia to call off my social media campaign telling this story to the world. I will post a positive review when the store does the right thing and corrects their bait and switch con tactics.

Sincerely,
Jaimee Hunter
Maid of Honor
I have just returned home from helping my sister-in-law purchase her wedding dress, an event that is traditionally full of Read more...
I have just returned home from helping my sister-in-law purchase her wedding dress, an event that is traditionally full of dreams and whimsy. However, I am literally shaking with rage at the way she was neglected and mishandled by your company's sales force at the David's Bridal in Frisco, Texas (Store number 0045 at 121 and Preston Road).

Alicia made an appointment for 4/22/12 at 2 p.m. to try on wedding dresses. She, the bridesmaids and the mothers all arrived on time for the appointment full of excitement and joy at this special time. We were told that our sales person Barbara was "just finishing up with a previous appointment" and would we mind waiting five minutes. After 20 minutes of waiting aimlessly, I went in search of the one gown that my sister-in-law had deemed as the one she wanted. I found it and found her size. I escorted her back to her dressing room that was labeled with her name and wedding date. I found a passing sales associate who was more than happy to find the appropriate under garment to try on with the dress (I wish I had caught her name as she was the only person in this shop who was helpful in any way).

Only after we had Alicia in her dress did Barbara "swing by" to see how we were doing. Because the dress of Alicia's desire was not the correct size, Barbara asked a few questions to see if there was another dress she could find that might fit a little better. After trying on this dress, Alicia knew that her first choice was what she wanted for her special day.

Barbara was on her second "circle by" (Barbara kept using the terms "swing by" and "circle through" throughout our entire appointment, never making Alicia a priority or focusing on her appointment time) when we told her that BR1016 was the dress we wanted to order. Barbara scurried off to place the order and "circled by" four more times giving us the excuses of overrides and not having enough time to order the dress before the Oct. 27, 2012 (six months) wedding date. Finally, Barbara came to me and my mother-in-law to tell us the bad news of the wedding dress being discontinued in size 16W. She told us the "good news" was that the dress Alicia tried on could be let out that small amount and that it would only cost $50. For that deal we all agreed it could be altered to perfection. Barbara even said, "Don't use our [David's Bridal] alterations because they are a rip off."

My mother and sister-in-law went to check out with her dream dress in hand. They waited in line for 20 minutes only to find out that the dress was not going to be $50, as Barbara had said, but rather $193.77. I was standing off to the side and did not hear this or it would never have gotten this far to me writing a letter in complete and utter disgust at such a blatant bait and switch con perpetrated by your sales force. We were standing outside on the sidewalk and Alicia seemed distraught and my mother-in-law was explaining that the 16W that we wanted to order was discontinued but because the sample dress that we purchased was a 16 (not 16W) that it was full price.

I returned into the store with the dress and the receipt and told the manager Soraya and Barbara that this was a shady practice and that they were going to honor the promised price of $50. They told me that because my mother-in-law and sister-in-law had gone ahead and purchased the dress that they would not refund the difference. I was so angry at this that I called Barbara a liar and I raised my voice. For that I am sorry for embarrassing my family. However, Alicia and Kathy are extremely shy women who would never make waves in a situation like this even if they felt that they were mistreated and conned. I however, am not that kind of woman. I do not stand for mistreatment of anyone!

I have written to request that the corporate office of David's Bridal please refund the difference of the price my mother-in-law paid from what she should have been charged with tax on $50. It's been three days of a lot of back and forth and no results except that they CRM at David's Bridal corporate has offered a $50 discount (NOPE!) and the store's management has left pitiful voice mails begging Alicia to call off my social media campaign telling this story to the world. I will post a positive review when the store does the right thing and corrects their bait and switch con tactics.

Sincerely,
Jaimee Hunter
Maid of Honor Read less
Services Used: Dress & Attire
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Kelly
Wedding:
3/31/2012
4.6/5.0
The dress was beautiful and alterations were great (only I wish it didn't cost so much). The entire staff was wonderful and very helpful, all in all a very good experience.
The dress was beautiful and alterations were great (only I wish it didn't cost so much). The entire staff was wonderful Read more...
The dress was beautiful and alterations were great (only I wish it didn't cost so much). The entire staff was wonderful and very helpful, all in all a very good experience. Read less
Services Used: Dress & Attire
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Stacy
Wedding:
9/10/2011
3.7/5.0
I absolutely LOVED my dress! And they were great to work with. The only hesitation I have is how it was altered-it didn't lay completely straight. I will give them that it was an asymmetrical dress which made it difficult, but still, I paid them good money to alter it.

Overall, I was very happy with their service though!
I absolutely LOVED my dress! And they were great to work with. The only hesitation I have is how it was altered-it didn't Read more...
I absolutely LOVED my dress! And they were great to work with. The only hesitation I have is how it was altered-it didn't lay completely straight. I will give them that it was an asymmetrical dress which made it difficult, but still, I paid them good money to alter it.

Overall, I was very happy with their service though! Read less
Services Used: Dress & Attire
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LaKeshia
Wedding:
5/14/2011
4.4/5.0
My dress was absolutely gorgeous. However, like most brides, I was on a budget. One of the sales agents kept trying to bring me dresses over my budget. Eventually, She picked out the perfect dress for me. I would've never picked that dress. They were able to have it altered to look like a completely different dress. It blew my mind.
My dress was absolutely gorgeous. However, like most brides, I was on a budget. One of the sales agents kept trying to Read more...
My dress was absolutely gorgeous. However, like most brides, I was on a budget. One of the sales agents kept trying to bring me dresses over my budget. Eventually, She picked out the perfect dress for me. I would've never picked that dress. They were able to have it altered to look like a completely different dress. It blew my mind. Read less
Services Used: Dress & Attire
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melzy33087
Wedding:
3/5/2011
3.5/5.0
My wedding dress was absolutely beautiful, and the alterations were just perfect. The only problems I had with David's Bridal were concerning the bridesmaid dresses - the ones I chose became discontinued about a month after I picked them, and they never notified me, so when my bridesmaids went in the store, they were unable to buy the dress. I had to contact THEM in order to choose a different dress; I felt like it should have been the other way around.
My wedding dress was absolutely beautiful, and the alterations were just perfect. The only problems I had with David's Read more...
My wedding dress was absolutely beautiful, and the alterations were just perfect. The only problems I had with David's Bridal were concerning the bridesmaid dresses - the ones I chose became discontinued about a month after I picked them, and they never notified me, so when my bridesmaids went in the store, they were unable to buy the dress. I had to contact THEM in order to choose a different dress; I felt like it should have been the other way around. Read less
Services Used: Dress & Attire
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Donna
Wedding:
2/26/2011
5.0/5.0
Picked a beautiful dress, got lots of help and had all alteration completed within weeks. Ladies there are terrific, friendly and super helpful. Overall a great experience.
Picked a beautiful dress, got lots of help and had all alteration completed within weeks. Ladies there are terrific, Read more...
Picked a beautiful dress, got lots of help and had all alteration completed within weeks. Ladies there are terrific, friendly and super helpful. Overall a great experience. Read less
Services Used: Dress & Attire
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Amanda
Wedding:
10/15/2010
4.1/5.0
I went into David's not expecting to find a dress. I bought the first one I tried on. They really had a wide selection of different necklines...I didn't want the typical strapless dress and was having a hard time finding places that offered more than just that. I was suprised at how many differendt styles they had. The girls there were very sweet and always remembered me when I came in for fittings. We went on a sale weekend and got everything for a steal!
I went into David's not expecting to find a dress. I bought the first one I tried on. They really had a wide selection of Read more...
I went into David's not expecting to find a dress. I bought the first one I tried on. They really had a wide selection of different necklines...I didn't want the typical strapless dress and was having a hard time finding places that offered more than just that. I was suprised at how many differendt styles they had. The girls there were very sweet and always remembered me when I came in for fittings. We went on a sale weekend and got everything for a steal! Read less
Services Used: Dress & Attire
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Ariana
Wedding:
7/4/2010
0.4/5.0
If you are a bride who already has a gown but just needs a few finishing touches, then David's Bridal is definitely NOT the place for you. I wore my mother's gown and needed only the shoes, handbag, wrap and jewelry. Once the sales staff learned that I wasn't going to spend a fortune in their store, they hardly noticed me at all. When I finally did order my shoes, I tried them on without socks. They were the MacKenzie style. They seemed to function as shoes should, so I went ahead and had them dyed ivory. ON THE MORNING of my wedding, I discovered that I could not wear the shoes. The way the shoes fasten caused them to slip off my feet when wearing nylons. The design of the shoe is seriously flawed. I had to wear a pair of shoes that had been lying in my closet for some time. When I tried to return the shoes, I was told that I could not have my money back, only store credit. They didn't care that the entire design of the shoe is faulty and could not be worn. I feel that they ruined my day and then didn't even make it right by giving me a refund on a defective product. I won't ever do business with them again or recommend any of their services to anyone.
If you are a bride who already has a gown but just needs a few finishing touches, then David's Bridal is definitely NOT Read more...
If you are a bride who already has a gown but just needs a few finishing touches, then David's Bridal is definitely NOT the place for you. I wore my mother's gown and needed only the shoes, handbag, wrap and jewelry. Once the sales staff learned that I wasn't going to spend a fortune in their store, they hardly noticed me at all. When I finally did order my shoes, I tried them on without socks. They were the MacKenzie style. They seemed to function as shoes should, so I went ahead and had them dyed ivory. ON THE MORNING of my wedding, I discovered that I could not wear the shoes. The way the shoes fasten caused them to slip off my feet when wearing nylons. The design of the shoe is seriously flawed. I had to wear a pair of shoes that had been lying in my closet for some time. When I tried to return the shoes, I was told that I could not have my money back, only store credit. They didn't care that the entire design of the shoe is faulty and could not be worn. I feel that they ruined my day and then didn't even make it right by giving me a refund on a defective product. I won't ever do business with them again or recommend any of their services to anyone. Read less
Services Used: Dress & Attire
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Brian
Wedding:
5/15/2010
5.0/5.0
Got the dresses that we wanted for our entire party.
Got the dresses that we wanted for our entire party.
Got the dresses that we wanted for our entire party. Read less
Services Used: Dress & Attire
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Michelle
Wedding:
4/3/2010
4.3/5.0
We got all the dresses in the wedding party from david's bridal. Loved them all! The colors were great, and I loved loved my dress. The sales ladies were nice too, every time we went back they were friendly and helpful. My complaint would be in alterations... I was told it would take 6 weeks and I went to a talior and had it done in 1 week for less money.
We got all the dresses in the wedding party from david's bridal. Loved them all! The colors were great, and I loved loved Read more...
We got all the dresses in the wedding party from david's bridal. Loved them all! The colors were great, and I loved loved my dress. The sales ladies were nice too, every time we went back they were friendly and helpful. My complaint would be in alterations... I was told it would take 6 weeks and I went to a talior and had it done in 1 week for less money. Read less
Services Used: Dress & Attire
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jessicajiezh
Wedding:
5/16/2009
5.0/5.0
Compare to others davids bridal store, this one is the best. They have the best services, especially the alteration department. I love this store. I will definitely go back to this store if i want to buy other dresses in the future.
Compare to others davids bridal store, this one is the best. They have the best services, especially the alteration Read more...
Compare to others davids bridal store, this one is the best. They have the best services, especially the alteration department. I love this store. I will definitely go back to this store if i want to buy other dresses in the future. Read less
Services Used: Dress & Attire
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Winter Wedding
Wedding:
4/4/2009
2.8/5.0
I loved my dress. I went to pick up my dress and they were too busy to steam it. I had called several days ahead and told them when I would be in. I would suggest calling the morning you plan on picking it up or the evening before. I had to have someone else steam my dress.
I loved my dress. I went to pick up my dress and they were too busy to steam it. I had called several days ahead and told Read more...
I loved my dress. I went to pick up my dress and they were too busy to steam it. I had called several days ahead and told them when I would be in. I would suggest calling the morning you plan on picking it up or the evening before. I had to have someone else steam my dress. Read less
Services Used: Dress & Attire
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Stacy_er
Wedding:
4/4/2009
4.4/5.0
I looked at the David's bridal in Dallas and in Lewisville. I also looked at 7 other bridal stores. I finally bought my dress at the David's Bridal in Frisco during their $99 dress sale. The sale is the way they get you in the door and the selection varies greatly by store at the time of the sale. I was determined to stay within a tight budget. I finally found a dress for the $99 price tag that was gorgeous and fit me very well. When I told the sales lady I was only looking at the sale dresses, she lead me to them. I picked out 3 and went to try them on. She was working several brides at the time and left me alone for 45 minutes so I just kept going with out her. The dress was beautiful and after I bought it, they keep it to do a bead check and make sure the dress is in good condition before you leave with it. Service was so so, but they didn't pressure me to try the more expensive dresses which I appreciated and I suspect the sale days are very hectic for them. I will say that when I was at the Lewisville store (not during a sale) they were very helpful and suggested options to add sleves and such to the dress to make it my own. For the price, you can't beat it.
I looked at the David's bridal in Dallas and in Lewisville. I also looked at 7 other bridal stores. I finally bought my Read more...
I looked at the David's bridal in Dallas and in Lewisville. I also looked at 7 other bridal stores. I finally bought my dress at the David's Bridal in Frisco during their $99 dress sale. The sale is the way they get you in the door and the selection varies greatly by store at the time of the sale. I was determined to stay within a tight budget. I finally found a dress for the $99 price tag that was gorgeous and fit me very well. When I told the sales lady I was only looking at the sale dresses, she lead me to them. I picked out 3 and went to try them on. She was working several brides at the time and left me alone for 45 minutes so I just kept going with out her. The dress was beautiful and after I bought it, they keep it to do a bead check and make sure the dress is in good condition before you leave with it. Service was so so, but they didn't pressure me to try the more expensive dresses which I appreciated and I suspect the sale days are very hectic for them. I will say that when I was at the Lewisville store (not during a sale) they were very helpful and suggested options to add sleves and such to the dress to make it my own. For the price, you can't beat it. Read less
Services Used: Dress & Attire
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Larry & Charisma Allen
Wedding:
3/28/2009
5.0/5.0
Very patient group of people...helped not only me the bride but my bridesmaids as well.....i would highly recommend them to anyone
Very patient group of people...helped not only me the bride but my bridesmaids as well.....i would highly recommend them Read more...
Very patient group of people...helped not only me the bride but my bridesmaids as well.....i would highly recommend them to anyone Read less
Services Used: Dress & Attire
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GINGER
Wedding:
2/21/2009
4.3/5.0
My dress was beautiful, and I got a lot of compliments. I was disappointed a bit in the alterations department, though. I was told to bring my dress back in after I purchased it (right off the rack) for cleaning and pressing and to check the dress over for any loose beads, etc. When I brought it in, the girls in alterations argued with me about whether this service was included or not, questioned me about whether I had taken it and had pictures done before bringing it in, and then said I would have to leave it for 3 weeks for pressing and cleaning. Finally someone from the front of the store settled with them that the service was definitely included, and after calling the next day I was able to get them to cut the 3 weeks to 2 weeks. However, the day it was supposed to be ready, I called ahead to make sure it was ready, was told yes, then when I got there nobody had even touched the dress. I had to wait for them to spot clean it and press it, and I feel that there is no way they had time to look it over for loose beads and the insert on the back of the dress needed to be sewn back on in one section. I didn't have the dress bustled because it was going to cost me at least $50, and now I'm glad I didn't because I don't have faith in that department of the store.

All that said, I still loved my dress.
My dress was beautiful, and I got a lot of compliments. I was disappointed a bit in the alterations department, though. I Read more...
My dress was beautiful, and I got a lot of compliments. I was disappointed a bit in the alterations department, though. I was told to bring my dress back in after I purchased it (right off the rack) for cleaning and pressing and to check the dress over for any loose beads, etc. When I brought it in, the girls in alterations argued with me about whether this service was included or not, questioned me about whether I had taken it and had pictures done before bringing it in, and then said I would have to leave it for 3 weeks for pressing and cleaning. Finally someone from the front of the store settled with them that the service was definitely included, and after calling the next day I was able to get them to cut the 3 weeks to 2 weeks. However, the day it was supposed to be ready, I called ahead to make sure it was ready, was told yes, then when I got there nobody had even touched the dress. I had to wait for them to spot clean it and press it, and I feel that there is no way they had time to look it over for loose beads and the insert on the back of the dress needed to be sewn back on in one section. I didn't have the dress bustled because it was going to cost me at least $50, and now I'm glad I didn't because I don't have faith in that department of the store.

All that said, I still loved my dress. Read less
Services Used: Dress & Attire
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Betty
Wedding:
11/1/2008
3.8/5.0
They took a lil while to realize i was in there and that i needed help with a wedding gown but my maid of honor eventually got their attention. They girl that helped me was really helpful and she really took the time to find some gowns that would work with my body type and budget. I also got my shoes there, they were lovely. Everyone commented on both my shoes and my dress, they went together amazingly. Over all i would definitely recommend this store.
They took a lil while to realize i was in there and that i needed help with a wedding gown but my maid of honor eventually Read more...
They took a lil while to realize i was in there and that i needed help with a wedding gown but my maid of honor eventually got their attention. They girl that helped me was really helpful and she really took the time to find some gowns that would work with my body type and budget. I also got my shoes there, they were lovely. Everyone commented on both my shoes and my dress, they went together amazingly. Over all i would definitely recommend this store. Read less
Services Used: Dress & Attire
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MrsDavis
Wedding:
9/13/2008
5.0/5.0
I was 100% pleased with David's Bridal. They treated me with care and were incredibly accommodating and respectful. My dress was perfect and the alterations were flawless. I got my dress within a month of ordering when it was supposed to take six. They exceeded my expectations immensely.
I was 100% pleased with David's Bridal. They treated me with care and were incredibly accommodating and respectful. My Read more...
I was 100% pleased with David's Bridal. They treated me with care and were incredibly accommodating and respectful. My dress was perfect and the alterations were flawless. I got my dress within a month of ordering when it was supposed to take six. They exceeded my expectations immensely. Read less
Services Used: Dress & Attire
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carrie78
Wedding:
8/3/2008
2.2/5.0
6 months before my wedding I found the PERFECT dress at David's Bridal. It was simple and elegant. It also fit PERFECTLY. I mean it was like it was made for me! I thought it was so awesome that I wasn't going to have to get it altered. I bought it and of course tried it on several times during the next few months. Several weeks before the wedding I had my bridal portraits done. I got into my gown MYSELF. Zipped it up MYSELF. No problems. The next week I took it to David's to get it pressed for the wedding (the free pressing was included in the cost of the gown. Well, 2 days before my wedding I picked it up... IT DIDN"T FIT!!!! My mother could barely get it zipped up. I couldn't draw a deep breath. There was no way I could wear it for more than 15 minutes. I took it back to have them fix it. Oh, they'd fix it alright... and they'd have it ready in time for my wedding... BUT THEY WANTED ME TO PAY TO HAVE IT RESIZED!!! It fit when I brought it in but it was dramatically smaller when I picked it up. I cried and even had them call the manager. But since they said that it was IMPOSSIBLE for it to have shrunk then it wasn't their fault. It cost me $100 to have it resized!!!
6 months before my wedding I found the PERFECT dress at David's Bridal. It was simple and elegant. It also fit PERFECTLY. Read more...
6 months before my wedding I found the PERFECT dress at David's Bridal. It was simple and elegant. It also fit PERFECTLY. I mean it was like it was made for me! I thought it was so awesome that I wasn't going to have to get it altered. I bought it and of course tried it on several times during the next few months. Several weeks before the wedding I had my bridal portraits done. I got into my gown MYSELF. Zipped it up MYSELF. No problems. The next week I took it to David's to get it pressed for the wedding (the free pressing was included in the cost of the gown. Well, 2 days before my wedding I picked it up... IT DIDN"T FIT!!!! My mother could barely get it zipped up. I couldn't draw a deep breath. There was no way I could wear it for more than 15 minutes. I took it back to have them fix it. Oh, they'd fix it alright... and they'd have it ready in time for my wedding... BUT THEY WANTED ME TO PAY TO HAVE IT RESIZED!!! It fit when I brought it in but it was dramatically smaller when I picked it up. I cried and even had them call the manager. But since they said that it was IMPOSSIBLE for it to have shrunk then it wasn't their fault. It cost me $100 to have it resized!!! Read less
Services Used: Dress & Attire
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Swatty
Wedding:
7/26/2008
5.0/5.0
They were awesome. I needed a different size for my wedding gown and they went out of the way to find it for me. We also got the bridal party's dresses and we got exeptional service.
They were awesome. I needed a different size for my wedding gown and they went out of the way to find it for me. We also Read more...
They were awesome. I needed a different size for my wedding gown and they went out of the way to find it for me. We also got the bridal party's dresses and we got exeptional service. Read less
Services Used: Dress & Attire, Invitations, Wedding Planning
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JessicaHen
Wedding:
7/5/2008
4.4/5.0
After purchasing your dress, make sure you leave plenty of time for alterations. I had my alterations done in March and the dress wasn't ready until May.
After purchasing your dress, make sure you leave plenty of time for alterations. I had my alterations done in March and Read more...
After purchasing your dress, make sure you leave plenty of time for alterations. I had my alterations done in March and the dress wasn't ready until May. Read less
Services Used: Dress & Attire
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RANDI
Wedding:
6/7/2008
4.4/5.0
I got a beautiful dress at a bargain, my only complaint would be the alterations cost almost as much as my dress and the side seam split before my ceremony even started. (no I didn’t gain weight).
I got a beautiful dress at a bargain, my only complaint would be the alterations cost almost as much as my dress and the Read more...
I got a beautiful dress at a bargain, my only complaint would be the alterations cost almost as much as my dress and the side seam split before my ceremony even started. (no I didn’t gain weight). Read less
Services Used: Dress & Attire
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Sarah
Wedding:
6/7/2008
5.0/5.0
My dress was gorgeous. they did a great job helping me find the perfect one.
My dress was gorgeous. they did a great job helping me find the perfect one.
My dress was gorgeous. they did a great job helping me find the perfect one. Read less
Services Used: Dress & Attire
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janie
Wedding:
5/17/2008
4.6/5.0
We bought our bridesmaids and maid of honor gowns there. They helped us find what we needed and fast. They listened to what we said that we wanted and gave us a few options to choose from. We also did alterations done. They altered them once and the dresses fit perfectly when we went to pick them up. They were very nice people and will go there again.
We bought our bridesmaids and maid of honor gowns there. They helped us find what we needed and fast. They listened to Read more...
We bought our bridesmaids and maid of honor gowns there. They helped us find what we needed and fast. They listened to what we said that we wanted and gave us a few options to choose from. We also did alterations done. They altered them once and the dresses fit perfectly when we went to pick them up. They were very nice people and will go there again. Read less
Services Used: Dress & Attire
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Kari
Wedding:
4/12/2008
5.0/5.0
They were awesome! When I told them what I was looking for they found dresses for me to try on. Also with having so many bridesmaids, it was good to have David's Bridal were each bridesmaid was. I had them scatered all over the USA. They are the only place that I shopped and the only place I wanted to shop. Thanks again for everything1

Kari McGugin
They were awesome! When I told them what I was looking for they found dresses for me to try on. Also with having so many Read more...
They were awesome! When I told them what I was looking for they found dresses for me to try on. Also with having so many bridesmaids, it was good to have David's Bridal were each bridesmaid was. I had them scatered all over the USA. They are the only place that I shopped and the only place I wanted to shop. Thanks again for everything1

Kari McGugin Read less
Services Used: Dress & Attire
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lyst030586
Wedding:
4/5/2008
2.2/5.0
The customer service agents were very unhelpful from the moment I walked into the store. I scheduled my appointment 3 weeks prior to going and even picked out a few dresses I wanted to try on from their website. However when I got there the girl that was suppose to help me would not go look for the dresses that I brought pictures of for me she said just go look in our dresses (which they didn't even point me to my correct size). Then when I found a few to try on the sales rep insisted that I wear one of those strapless bras that come down to your waist. When I refused she got very rude with me and made my dress hunt even more stress full. From then on she was attentive very minimal, which would have been okay if the store was busy, but it was me and 2 other girls with about 6 sales reps standing around. The price of my dress was resonable but my experience was awful. I later went to another david's bridal in sugarland for alterations and the service was amazing. The alterations were done very quickly and the ppl were very helpful.
The customer service agents were very unhelpful from the moment I walked into the store. I scheduled my appointment 3 Read more...
The customer service agents were very unhelpful from the moment I walked into the store. I scheduled my appointment 3 weeks prior to going and even picked out a few dresses I wanted to try on from their website. However when I got there the girl that was suppose to help me would not go look for the dresses that I brought pictures of for me she said just go look in our dresses (which they didn't even point me to my correct size). Then when I found a few to try on the sales rep insisted that I wear one of those strapless bras that come down to your waist. When I refused she got very rude with me and made my dress hunt even more stress full. From then on she was attentive very minimal, which would have been okay if the store was busy, but it was me and 2 other girls with about 6 sales reps standing around. The price of my dress was resonable but my experience was awful. I later went to another david's bridal in sugarland for alterations and the service was amazing. The alterations were done very quickly and the ppl were very helpful. Read less
Services Used: Dress & Attire
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Jason
Wedding:
2/16/2008
5.0/5.0
My wife only paid $99 for her wedding gown. Do I need to say more than that?
My wife only paid $99 for her wedding gown. Do I need to say more than that?
My wife only paid $99 for her wedding gown. Do I need to say more than that? Read less
Services Used: Dress & Attire
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Alice Ann
Wedding:
2/16/2008
5.0/5.0
The David's $99 Sale is for real. I walked in - fought through the crowd - dug around a little bit - tried on 4 gowns and walked out with "the one." Nothing could have been easier or cheaper. I was thrilled!
The David's $99 Sale is for real. I walked in - fought through the crowd - dug around a little bit - tried on 4 gowns and Read more...
The David's $99 Sale is for real. I walked in - fought through the crowd - dug around a little bit - tried on 4 gowns and walked out with "the one." Nothing could have been easier or cheaper. I was thrilled! Read less
Services Used: Dress & Attire
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Alexandra
Wedding:
11/10/2007
5.0/5.0
I was able to get the dress of my dreams at a really great price.
I was able to get the dress of my dreams at a really great price.
I was able to get the dress of my dreams at a really great price. Read less
Services Used: Dress & Attire
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aflroes
Wedding:
11/3/2007
4.2/5.0
I used David's Bridal for my wedding gown, flower girl dress, M-O-B dress, and my invitations! Everything went great! Everything looked amazing! The invitations had the raised lettering and provided "how-to" and formal ettiquete instructions with my invites so it would look like I paid someone to do it!! My only concern with the Frisco location were their alterations department. The ladies were nice, but I think they had so many dresses that they would try to "cut corners". I and my mother would go in for alteration appointments and the ladies would pin things and when we would ask for something to be lossened or tightened, they would say "Oh, it looks alright! Don't worry about it!" We had to get firm a few times and tell them that we wanted it taken in, out, or up no matter what THEY thought about it. But other than that, I had a good experience overall!
I used David's Bridal for my wedding gown, flower girl dress, M-O-B dress, and my invitations! Everything went great! Read more...
I used David's Bridal for my wedding gown, flower girl dress, M-O-B dress, and my invitations! Everything went great! Everything looked amazing! The invitations had the raised lettering and provided "how-to" and formal ettiquete instructions with my invites so it would look like I paid someone to do it!! My only concern with the Frisco location were their alterations department. The ladies were nice, but I think they had so many dresses that they would try to "cut corners". I and my mother would go in for alteration appointments and the ladies would pin things and when we would ask for something to be lossened or tightened, they would say "Oh, it looks alright! Don't worry about it!" We had to get firm a few times and tell them that we wanted it taken in, out, or up no matter what THEY thought about it. But other than that, I had a good experience overall! Read less
Services Used: Dress & Attire, Invitations
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Marina
Wedding:
10/20/2007
4.2/5.0
I found my dress at David's during their $99 sale. Since this was our second ceremony I wanted something different so I opted for an elegant, pink champagne gown. It was perfect and I didn't even have to get it altered.
I found my dress at David's during their $99 sale. Since this was our second ceremony I wanted something different so I Read more...
I found my dress at David's during their $99 sale. Since this was our second ceremony I wanted something different so I opted for an elegant, pink champagne gown. It was perfect and I didn't even have to get it altered. Read less
Services Used: Dress & Attire
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Katie
Wedding:
9/29/2007
5.0/5.0
Super helpful, gorgeous dresses for anyone who has a budget.
Super helpful, gorgeous dresses for anyone who has a budget.
Super helpful, gorgeous dresses for anyone who has a budget. Read less
Services Used: Dress & Attire
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carlysims
Wedding:
8/20/2007
2.7/5.0
I went in on September 12th of 2006 to try on wedding dresses for my August 20th, 2007 wedding. On that day I was pretty much turned away! It was during the week they were not busy, just short staffed with helpers and they said I needed to book an appointment and come back the next day. Okay fine. I went back on September 13th with my mother. After trying on a handful of dresses I found the one that I had to have. They only had it in a size 10 in the store (I'm a size 2) so they had to pin it and clip it so that we could get the real affect of the dress. It was perfect, I had to have it. So we picked out the dress, the matching veil, the undergarments, the shoes, and everything! I mean there was not one more piece I could have purchased. Well we realized that they had the wrong price up above the dress so they had to delete my purchase out of the system and re key it. Somewhere along the way of correcting the price they told the system that I was buying the floor dress rather than ordering it. We carry on, because their receipts are impossible to read, and we are told the dress will be in right after Thanksgiving. A week before Thanksgiving my mom has a strange feeling (that she doesn't tell me about because she doesn't wait to worry me) and calls them to double check on the order. Turns out it was never placed. Now yes we do have several months until the wedding but this really isn't a good way to start things out. They replace my order and somehow expedite it and the dress was there 2 weeks later. Not to get into huge detail about the alterations but we had to take the dress back 4 times to get it right because of the tuelle overlay. Very unhappy with them as a whole. I wouldn't buy a dress there again if my life depended on it.
I went in on September 12th of 2006 to try on wedding dresses for my August 20th, 2007 wedding. On that day I was pretty Read more...
I went in on September 12th of 2006 to try on wedding dresses for my August 20th, 2007 wedding. On that day I was pretty much turned away! It was during the week they were not busy, just short staffed with helpers and they said I needed to book an appointment and come back the next day. Okay fine. I went back on September 13th with my mother. After trying on a handful of dresses I found the one that I had to have. They only had it in a size 10 in the store (I'm a size 2) so they had to pin it and clip it so that we could get the real affect of the dress. It was perfect, I had to have it. So we picked out the dress, the matching veil, the undergarments, the shoes, and everything! I mean there was not one more piece I could have purchased. Well we realized that they had the wrong price up above the dress so they had to delete my purchase out of the system and re key it. Somewhere along the way of correcting the price they told the system that I was buying the floor dress rather than ordering it. We carry on, because their receipts are impossible to read, and we are told the dress will be in right after Thanksgiving. A week before Thanksgiving my mom has a strange feeling (that she doesn't tell me about because she doesn't wait to worry me) and calls them to double check on the order. Turns out it was never placed. Now yes we do have several months until the wedding but this really isn't a good way to start things out. They replace my order and somehow expedite it and the dress was there 2 weeks later. Not to get into huge detail about the alterations but we had to take the dress back 4 times to get it right because of the tuelle overlay. Very unhappy with them as a whole. I wouldn't buy a dress there again if my life depended on it. Read less
Services Used: Dress & Attire
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Erin
Wedding:
6/2/2007
4.1/5.0
I found the perfect dress in not much time, and well under what I had budgeted. The staff was nice, but a little pushy. The alterations department was outright rude and very inflexible.
I found the perfect dress in not much time, and well under what I had budgeted. The staff was nice, but a little pushy. Read more...
I found the perfect dress in not much time, and well under what I had budgeted. The staff was nice, but a little pushy. The alterations department was outright rude and very inflexible. Read less
Services Used: Dress & Attire
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danielandvirginia
Wedding:
5/31/2007
5.0/5.0
I went in and didn't even have to make and appointment. They were extremely flexible. There was a lady there that immediately helped me, she was working with another bride! Her advice was amazing. She saved me hundreds of dollars because she knew the business! She made recommendations I will always be thankful for and know that I saved a lot of money. The alterations of my dress were also done perfectly.
I went in and didn't even have to make and appointment. They were extremely flexible. There was a lady there that Read more...
I went in and didn't even have to make and appointment. They were extremely flexible. There was a lady there that immediately helped me, she was working with another bride! Her advice was amazing. She saved me hundreds of dollars because she knew the business! She made recommendations I will always be thankful for and know that I saved a lot of money. The alterations of my dress were also done perfectly. Read less
Services Used: Dress & Attire
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Charlsie
Wedding:
5/26/2007
3.8/5.0
For the most part everything went very smoothly with getting my wedding gown and the bridesmaids dresses. I chose their dress style first and then when I picked out the color it was out of stock, so I had to get a slightly different color than planned. The prices were definitely reasonably priced, but still more than I had wanted to pay for. They were usually good about telling me when my orders were in, but it took them 2 weeks to call me after one of the dresses arrived. Overall though, it was a good experience.
For the most part everything went very smoothly with getting my wedding gown and the bridesmaids dresses. I chose their Read more...
For the most part everything went very smoothly with getting my wedding gown and the bridesmaids dresses. I chose their dress style first and then when I picked out the color it was out of stock, so I had to get a slightly different color than planned. The prices were definitely reasonably priced, but still more than I had wanted to pay for. They were usually good about telling me when my orders were in, but it took them 2 weeks to call me after one of the dresses arrived. Overall though, it was a good experience. Read less
Services Used: Dress & Attire
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in_love
Wedding:
5/19/2007
3.8/5.0
The lady that helped us was really sweet. She let us kind-of do our own thing, but was ready and willing to help when needed. The alterations were not quite right at the first fitting, but they were corrected and the dress fit perfectly.
The lady that helped us was really sweet. She let us kind-of do our own thing, but was ready and willing to help when Read more...
The lady that helped us was really sweet. She let us kind-of do our own thing, but was ready and willing to help when needed. The alterations were not quite right at the first fitting, but they were corrected and the dress fit perfectly. Read less
Services Used: Dress & Attire
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jh
Wedding:
2/17/2007
2.7/5.0
THe lady helping me find my dress wasn't even paying attention, I asked for a different size, and she said they wouldn't have it- my maid of honor went and looked and found it in the size I needed. They have great gowns, but if your consultant isn't helping you- ask for another one.
THe lady helping me find my dress wasn't even paying attention, I asked for a different size, and she said they wouldn't Read more...
THe lady helping me find my dress wasn't even paying attention, I asked for a different size, and she said they wouldn't have it- my maid of honor went and looked and found it in the size I needed. They have great gowns, but if your consultant isn't helping you- ask for another one. Read less
Services Used: Dress & Attire
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Karen
Wedding:
8/19/2006
5.0/5.0
I found my perfect dress at a VERY affordable price! They were very helpful
I found my perfect dress at a VERY affordable price! They were very helpful
I found my perfect dress at a VERY affordable price! They were very helpful Read less
Services Used: Dress & Attire, Invitations, Jewelry
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laurie_pooh
Wedding:
9/25/2004
3.9/5.0
There was a big selection and my bridesmaids also got a discount because I purchased my dress here. The staff was friendly, and I got a free cleaning and press following my bridals. Alteration was extra, but it was pretty reasonable as far as price is concerned. Great experience.
There was a big selection and my bridesmaids also got a discount because I purchased my dress here. The staff was Read more...
There was a big selection and my bridesmaids also got a discount because I purchased my dress here. The staff was friendly, and I got a free cleaning and press following my bridals. Alteration was extra, but it was pretty reasonable as far as price is concerned. Great experience. Read less
Services Used: Dress & Attire
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