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Davids Bridal

Grand Rapids , MI

LOCATION

3665 28th St SE
Grand Rapids, MI US 49512 (map)

WEBSITE

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Dress & Attire

REVIEWS

3.6
out of 5.0
3.5/5.0
3.5/5.0
3.5/5.0
3.8/5.0
3.4/5.0
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Anonymous
Wedding:
Recently Married
4.3/5.0
They have a great selection of bridal gowns. Customer Service was great as long as you had an appointment.
They have a great selection of bridal gowns. Customer Service was great as long as you had an appointment.
They have a great selection of bridal gowns. Customer Service was great as long as you had an appointment. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
1.8/5.0
Did not care for quality and service if you didn't have a appointment then not one person in the store acknowledged you and offered any help. My wedding dress was not bad priced but was quoted about 150 for alterations and ended up paying 330 which is insane. Staff always looked like they were confused had to bring bridesmaid back in since they lost everyone's sizes the 1st time. And ordered my dress in wrong size as well.
Did not care for quality and service if you didn't have a appointment then not one person in the store acknowledged you Read more...
Did not care for quality and service if you didn't have a appointment then not one person in the store acknowledged you and offered any help. My wedding dress was not bad priced but was quoted about 150 for alterations and ended up paying 330 which is insane. Staff always looked like they were confused had to bring bridesmaid back in since they lost everyone's sizes the 1st time. And ordered my dress in wrong size as well. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
3.3/5.0
I chose a dress I absolutely love, and my minor alterations were wonderful. However, I had discussed and thought my dress was ordered in ivory. It came in white, and I wasn't able to change the order, as I had evidently approved the dress in white. It was a disappointment, but it was early in my planning, so I hadn't bought anything that didn't work and could change to base things off a white dress.
I chose a dress I absolutely love, and my minor alterations were wonderful. However, I had discussed and thought my dress Read more...
I chose a dress I absolutely love, and my minor alterations were wonderful. However, I had discussed and thought my dress was ordered in ivory. It came in white, and I wasn't able to change the order, as I had evidently approved the dress in white. It was a disappointment, but it was early in my planning, so I hadn't bought anything that didn't work and could change to base things off a white dress. Read less
Services Used: Dress & Attire
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Nicole
Wedding:
7/26/2014
2.8/5.0
I was disappointed with our shopping experience, when we went in nobody greeted us, we were pretty much left on our own. I don't remember any of the staff offering to assist us. Then once we ordered our dresses they wrote the wrong number for myself and my maid of honor, it was not the experience that i was expecting
I was disappointed with our shopping experience, when we went in nobody greeted us, we were pretty much left on our own. I Read more...
I was disappointed with our shopping experience, when we went in nobody greeted us, we were pretty much left on our own. I don't remember any of the staff offering to assist us. Then once we ordered our dresses they wrote the wrong number for myself and my maid of honor, it was not the experience that i was expecting Read less
Services Used: Dress & Attire
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Kristen
Wedding:
4/26/2014
4.8/5.0
My dress is beautiful.... they did some custom work on it and it turned out exactly how I imagined. The only reason I didn't give it 5 stars is the cost of alterations. I paid more for my alterations than I did for my dress and I didn't really have that many alterations done. Kind of disappointing in that respect.
My dress is beautiful.... they did some custom work on it and it turned out exactly how I imagined. The only reason I Read more...
My dress is beautiful.... they did some custom work on it and it turned out exactly how I imagined. The only reason I didn't give it 5 stars is the cost of alterations. I paid more for my alterations than I did for my dress and I didn't really have that many alterations done. Kind of disappointing in that respect. Read less
Services Used: Dress & Attire
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Lynn
Wedding:
3/8/2014
4.0/5.0
This is a chain company, but if you want variety in bridesmaid dresses and availability it multiple states, this is a great option. The dress for my bridesmaids I love that I pick out here. Orders are quick to arrive and I'm very satisfied with their responsiveness.
This is a chain company, but if you want variety in bridesmaid dresses and availability it multiple states, this is a Read more...
This is a chain company, but if you want variety in bridesmaid dresses and availability it multiple states, this is a great option. The dress for my bridesmaids I love that I pick out here. Orders are quick to arrive and I'm very satisfied with their responsiveness. Read less
Services Used: Dress & Attire
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stephanie
Wedding:
10/5/2013
0.5/5.0
I don't know if I can even explain all the problems we have had and are still having with Davids Bridal. I would tell anyone considering doing business with DB to run quickly the other direction. The first day my family & I went to DB in Idaho Falls for my daughter to try on dresses all the sales people were pleasant and helpful. They eagerly handed over an application for credit at their store. Once my daughter was approved for credit she found a dress she liked and dresses for the rest of the wedding party. Over the next week or two problems began such as multiple sales people giving different answers to questions about billing, alteration prices, returns. Over the phone we were told the wedding dress could be returned even with the tags removed or the dress could be returned in exchange for other merchandise at their store. When we tried returning the dress we were told none of their employees would have said that & that we had never called. It was very insulting being told we were lying. After that I asked why we couldn't return it for a refund but we could return it for other merchandise. Again the manager told me none of her employees would have said that. I then learned to always ask the name of who we were speaking to. The next 2 to 3 weeks were ridiculous dealing with DB. Time after time we were told something & then the next worker would say that's not their policy. I began trying to speak with district managers & so on. We would be told they would call us back but no one ever did. It seemed after that first day at the store when they had sold us over 2,000 in merchandise they were no longer pleasant. They would say whatever would quickly get us off the phone always promising to have this person or that person call us back. Of course no one ever called us back. The alteration charges were more than they had said. It has been a nightmare dealing with DB.
I don't know if I can even explain all the problems we have had and are still having with Davids Bridal. I would tell Read more...
I don't know if I can even explain all the problems we have had and are still having with Davids Bridal. I would tell anyone considering doing business with DB to run quickly the other direction. The first day my family & I went to DB in Idaho Falls for my daughter to try on dresses all the sales people were pleasant and helpful. They eagerly handed over an application for credit at their store. Once my daughter was approved for credit she found a dress she liked and dresses for the rest of the wedding party. Over the next week or two problems began such as multiple sales people giving different answers to questions about billing, alteration prices, returns. Over the phone we were told the wedding dress could be returned even with the tags removed or the dress could be returned in exchange for other merchandise at their store. When we tried returning the dress we were told none of their employees would have said that & that we had never called. It was very insulting being told we were lying. After that I asked why we couldn't return it for a refund but we could return it for other merchandise. Again the manager told me none of her employees would have said that. I then learned to always ask the name of who we were speaking to. The next 2 to 3 weeks were ridiculous dealing with DB. Time after time we were told something & then the next worker would say that's not their policy. I began trying to speak with district managers & so on. We would be told they would call us back but no one ever did. It seemed after that first day at the store when they had sold us over 2,000 in merchandise they were no longer pleasant. They would say whatever would quickly get us off the phone always promising to have this person or that person call us back. Of course no one ever called us back. The alteration charges were more than they had said. It has been a nightmare dealing with DB. Read less
Services Used: Dress & Attire
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Jessica
Wedding:
8/10/2013
4.4/5.0
Overall my experience was absolutely wonderful. I was able to find my dream dress and amazing dresses for my girls! I did find that they were a bit pushy at times, as they do work on commission. However the consultant that helped me, Marissa, was absolutely wonderful once she figured out I had specific ideas in mind! I got a great dress for an absolutely great price, as it was on sale!
Overall my experience was absolutely wonderful. I was able to find my dream dress and amazing dresses for my girls! I did Read more...
Overall my experience was absolutely wonderful. I was able to find my dream dress and amazing dresses for my girls! I did find that they were a bit pushy at times, as they do work on commission. However the consultant that helped me, Marissa, was absolutely wonderful once she figured out I had specific ideas in mind! I got a great dress for an absolutely great price, as it was on sale! Read less
Services Used: Dress & Attire
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XoDanSarXo
Wedding:
8/3/2013
2.0/5.0
I have given all 5's to all of my vendors thus far...I did end up finding the dress of my dreams here...but it took about 4 months of anxiety until it was all over. I felt more like cattle being herded than a special bride who was the focus of attention. There were children running around next to me and I could barely get a full view mirror. Most importantly I want to note my other personal experience. It was very difficult and made for a stressful start to my wedding planning. I went through so many problems with DB, I thought I picked my dream dress and was going to be able to check it off the list of to-do's. But right away, there were issues, there were holes in the chiffon and so DB said they could clean it and repair it to like new and discount it. During my wait for the repairs the price of the dress dropped, I had to call and have it adjusted, no more than two weeks later it dropped again online. I had to call again. Then when I came to pick up my dress I found that the repairs that were supposed to be performed never were. There were still holes and rips in the chiffon. I had to then return again for a "new" dress, unfortunately that dress was still in less than new condition and had hairs, lint and threads woven throughout the layers underneath and even a tear in the bottom most layer. It just reeked like cleaner. In the end I settled for that dress that was still not brand new as time was running out and was told if I didn't want that one I could pick a different one. I asked to have the dress cleaned out before I picked it up from the bustle alteration. In the end I was still asked to pay for a garment bag after all of the trips I had made to the store and felt that was very insulting. I was never compensated for all of my troubles and felt very disappointed in the whole experience. In all honesty this was the worst experience about becoming a bride and I had always hoped it would be the best.
I have given all 5's to all of my vendors thus far...I did end up finding the dress of my dreams here...but it took about Read more...
I have given all 5's to all of my vendors thus far...I did end up finding the dress of my dreams here...but it took about 4 months of anxiety until it was all over. I felt more like cattle being herded than a special bride who was the focus of attention. There were children running around next to me and I could barely get a full view mirror. Most importantly I want to note my other personal experience. It was very difficult and made for a stressful start to my wedding planning. I went through so many problems with DB, I thought I picked my dream dress and was going to be able to check it off the list of to-do's. But right away, there were issues, there were holes in the chiffon and so DB said they could clean it and repair it to like new and discount it. During my wait for the repairs the price of the dress dropped, I had to call and have it adjusted, no more than two weeks later it dropped again online. I had to call again. Then when I came to pick up my dress I found that the repairs that were supposed to be performed never were. There were still holes and rips in the chiffon. I had to then return again for a "new" dress, unfortunately that dress was still in less than new condition and had hairs, lint and threads woven throughout the layers underneath and even a tear in the bottom most layer. It just reeked like cleaner. In the end I settled for that dress that was still not brand new as time was running out and was told if I didn't want that one I could pick a different one. I asked to have the dress cleaned out before I picked it up from the bustle alteration. In the end I was still asked to pay for a garment bag after all of the trips I had made to the store and felt that was very insulting. I was never compensated for all of my troubles and felt very disappointed in the whole experience. In all honesty this was the worst experience about becoming a bride and I had always hoped it would be the best. Read less
Services Used: Dress & Attire
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Ashley
Wedding:
6/15/2013
4.6/5.0
I got the dress of my dreams and they made it fit perfectly after a couple trys I am very small lol the staff were very attentive if you had an appointment the only thing that I was concerned with was the shoes I had dyed I needed to send back a couple times because of water spots on them but they did it again and they looked good but when the girls wore the shoes the dye bleed all over there feet and they get ruined if they get wet
I got the dress of my dreams and they made it fit perfectly after a couple trys I am very small lol the staff were very Read more...
I got the dress of my dreams and they made it fit perfectly after a couple trys I am very small lol the staff were very attentive if you had an appointment the only thing that I was concerned with was the shoes I had dyed I needed to send back a couple times because of water spots on them but they did it again and they looked good but when the girls wore the shoes the dye bleed all over there feet and they get ruined if they get wet Read less
Services Used: Dress & Attire
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Melanie
Wedding:
6/15/2013
5.0/5.0
I bought my wedding dress from Davids Bridal in Grand Rapids Michigan and I had good service from everyone there.
I bought my wedding dress from Davids Bridal in Grand Rapids Michigan and I had good service from everyone there.
I bought my wedding dress from Davids Bridal in Grand Rapids Michigan and I had good service from everyone there. Read less
Services Used: Dress & Attire
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T&E
Wedding:
6/15/2013
4.8/5.0
We did not order through the shop but rather online. Loved our invites; they came quickly with no errors on them.
We did not order through the shop but rather online. Loved our invites; they came quickly with no errors on them.
We did not order through the shop but rather online. Loved our invites; they came quickly with no errors on them. Read less
Services Used: Dress & Attire
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Jillian
Wedding:
5/10/2013
4.4/5.0
I never in a million years would have thought I would get my dress from David's Bridal since I wanted to buy a dress from a local business. But after searching for a long time I decided to try David's Bridal as a last ditch effort. The dress I bought was the third dress I tried on there. The lady helping me was so nice and very in tune to what I was looking for. She made the experience so much better! When I went in to pick it up though I had to wait almost an hour to try it on even though I had made an appointment. And the woman helping me at the point was not helpful in the least, but I was just glad to have my dress! You really can't beat their selection and price points. All in all I was quite happy!
I never in a million years would have thought I would get my dress from David's Bridal since I wanted to buy a dress from Read more...
I never in a million years would have thought I would get my dress from David's Bridal since I wanted to buy a dress from a local business. But after searching for a long time I decided to try David's Bridal as a last ditch effort. The dress I bought was the third dress I tried on there. The lady helping me was so nice and very in tune to what I was looking for. She made the experience so much better! When I went in to pick it up though I had to wait almost an hour to try it on even though I had made an appointment. And the woman helping me at the point was not helpful in the least, but I was just glad to have my dress! You really can't beat their selection and price points. All in all I was quite happy! Read less
Services Used: Dress & Attire
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Nicole
Wedding:
5/4/2013
3.6/5.0
I guess it wasn't the best, but being David's Bridal they do have their stuff together. For the most part I was happy with the times that I dealt with them. I had a few issues with my dress and some issues with shipping and what not on flower girl dresses. Overall, I loved everything purchased through them and it is a big plus that they are nation wide. Half of my wedding party was out of state and it was nice that they are local for everyone!
I guess it wasn't the best, but being David's Bridal they do have their stuff together. For the most part I was happy with Read more...
I guess it wasn't the best, but being David's Bridal they do have their stuff together. For the most part I was happy with the times that I dealt with them. I had a few issues with my dress and some issues with shipping and what not on flower girl dresses. Overall, I loved everything purchased through them and it is a big plus that they are nation wide. Half of my wedding party was out of state and it was nice that they are local for everyone! Read less
Services Used: Dress & Attire
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heather
Wedding:
4/20/2013
3.5/5.0
Loved my dress and loved that I got a great deal on it.alterations were a little bit of a challenge.there was spots that they left on it.and after the first fitting there were a few things that they forgot to fix,but a week later it was all fixed..overall i was pleased with them.
Loved my dress and loved that I got a great deal on it.alterations were a little bit of a challenge.there was spots that Read more...
Loved my dress and loved that I got a great deal on it.alterations were a little bit of a challenge.there was spots that they left on it.and after the first fitting there were a few things that they forgot to fix,but a week later it was all fixed..overall i was pleased with them. Read less
Services Used: Dress & Attire
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Ashley
Wedding:
10/6/2012
3.4/5.0
I had a wonderful experience at this David's Bridal! I went in with a list of 8 dresses or so and asked my sales woman to throw in a curve ball. I ended up liking the 4th dress and bought it. She was helpful and picked out a wonderful curve ball. My dress was very high quality for the price I paid (Galiani Signature). It was the perfect dress and what made it best was that I was under budget :)
I had a wonderful experience at this David's Bridal! I went in with a list of 8 dresses or so and asked my sales woman to Read more...
I had a wonderful experience at this David's Bridal! I went in with a list of 8 dresses or so and asked my sales woman to throw in a curve ball. I ended up liking the 4th dress and bought it. She was helpful and picked out a wonderful curve ball. My dress was very high quality for the price I paid (Galiani Signature). It was the perfect dress and what made it best was that I was under budget :) Read less
Services Used: Dress & Attire
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JoLonda
Wedding:
9/8/2012
3.9/5.0
sent wrong bridesmaid dresses and would not admit fault nor replace dresses
sent wrong bridesmaid dresses and would not admit fault nor replace dresses
sent wrong bridesmaid dresses and would not admit fault nor replace dresses Read less
Services Used: Dress & Attire
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deviousangel1978
Wedding:
8/4/2012
2.8/5.0
My bridesmaids all ordered their dresses from Davids Bridal in Center Point Mall. Each of my girls ordered a different dress. When the order was entered in the computer they ended up ordering all my girls the same dress. So two of my three girls had to go in a re-order their dress and even pay extra money. The extra money was added because of the cost of the actual dress that should have been ordered. I am totally ticked off because this is a mistake that was made by the employees of the store not by my girls. Why should they have to pay to fix a mistake that was made by the store????
My bridesmaids all ordered their dresses from Davids Bridal in Center Point Mall. Each of my girls ordered a different Read more...
My bridesmaids all ordered their dresses from Davids Bridal in Center Point Mall. Each of my girls ordered a different dress. When the order was entered in the computer they ended up ordering all my girls the same dress. So two of my three girls had to go in a re-order their dress and even pay extra money. The extra money was added because of the cost of the actual dress that should have been ordered. I am totally ticked off because this is a mistake that was made by the employees of the store not by my girls. Why should they have to pay to fix a mistake that was made by the store???? Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
7/7/2012
2.1/5.0
I purchased my bridesmaid’s dresses at David’s Bridal due to their prices, massive selection, and their short lead-time on orders. However, I cannot say I enjoyed the experience. The shop (warehouse) felt like a Walmart on Black Friday – crowded, extremely loud, women pushing through racks of gowns, and no help to be found. Despite making an appointment online, we had to wait about half an hour to be helped, and then my bridesmaids still had to share a dressing room. I had to stand the entire time and guard their purses as there was no private space anywhere. I’m glad I did not bring my mom as she would have had a hard time standing so long while we waited, the girls tried on the dresses, and then we waited in line at the registers. I thought the worst part was when they CHARGED me for a swatch of fabric – even after I had paid for all the dresses! After the wedding, David’s Bridal sent me a survey asking if I felt “celebrated” or “special” at our visit. (?) I think I answered that we felt like herded cattle. However, the dresses arrived earlier than expected, looked great and only about $100 each. It’s a good place to go for a bargain, but not a great experience.
I purchased my bridesmaid’s dresses at David’s Bridal due to their prices, massive selection, and their short lead-time on Read more...
I purchased my bridesmaid’s dresses at David’s Bridal due to their prices, massive selection, and their short lead-time on orders. However, I cannot say I enjoyed the experience. The shop (warehouse) felt like a Walmart on Black Friday – crowded, extremely loud, women pushing through racks of gowns, and no help to be found. Despite making an appointment online, we had to wait about half an hour to be helped, and then my bridesmaids still had to share a dressing room. I had to stand the entire time and guard their purses as there was no private space anywhere. I’m glad I did not bring my mom as she would have had a hard time standing so long while we waited, the girls tried on the dresses, and then we waited in line at the registers. I thought the worst part was when they CHARGED me for a swatch of fabric – even after I had paid for all the dresses! After the wedding, David’s Bridal sent me a survey asking if I felt “celebrated” or “special” at our visit. (?) I think I answered that we felt like herded cattle. However, the dresses arrived earlier than expected, looked great and only about $100 each. It’s a good place to go for a bargain, but not a great experience. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
6/30/2012
2.2/5.0
I went through Davids Bridal for my wedding dress and bridesmaid dresses. My consultant was amazing and we could not be happier with her and all the help she gave us. When I went to pick up my dress I requested to try it on but was not planning on alterations at that time since I did not have the funds for it. I had changed my dress from Ivory to White and needed to see it. The manager that helped me was really pushy for me to make an appointment and went so far as to say "they fill up fast for alterations in april and may and I didn't want to be stuck without alterations." She kept pushing for me to make the appointment and when I still said no because I needed to wait she said I did not need to try it on then and was a little rude when I insisted. Then when I actually had the alterations done they took in my dress so much we could not zip it at first. Then when we did I could not even breathe which is not an exaggeration. I was so upset that I did not realize my slip was hanging out of my dress from the bottom until I went back to see if it was fixed. They were great about fixing it and did not make me pay for it as it was their mistake. They were extremly nice but I would recommend finding your dress elsewhere if possible. Mine was an exclusive to them so I did not have the choice I loved my dress. They were friendly but I would recommend being leary of them if you decide to buy from them. I had heard and experienced issues before from others and with my friends that used them as well. Nice people just not quite on top of their game in alterations.
I went through Davids Bridal for my wedding dress and bridesmaid dresses. My consultant was amazing and we could not be Read more...
I went through Davids Bridal for my wedding dress and bridesmaid dresses. My consultant was amazing and we could not be happier with her and all the help she gave us. When I went to pick up my dress I requested to try it on but was not planning on alterations at that time since I did not have the funds for it. I had changed my dress from Ivory to White and needed to see it. The manager that helped me was really pushy for me to make an appointment and went so far as to say "they fill up fast for alterations in april and may and I didn't want to be stuck without alterations." She kept pushing for me to make the appointment and when I still said no because I needed to wait she said I did not need to try it on then and was a little rude when I insisted. Then when I actually had the alterations done they took in my dress so much we could not zip it at first. Then when we did I could not even breathe which is not an exaggeration. I was so upset that I did not realize my slip was hanging out of my dress from the bottom until I went back to see if it was fixed. They were great about fixing it and did not make me pay for it as it was their mistake. They were extremly nice but I would recommend finding your dress elsewhere if possible. Mine was an exclusive to them so I did not have the choice I loved my dress. They were friendly but I would recommend being leary of them if you decide to buy from them. I had heard and experienced issues before from others and with my friends that used them as well. Nice people just not quite on top of their game in alterations. Read less
Services Used: Dress & Attire
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Kassy
Wedding:
5/12/2012
4.7/5.0
What a blessing, the staff at David's Bridal helped me find my beautiful wedding dress. They even altered it to the exact specifications I desired! Such a great company.
What a blessing, the staff at David's Bridal helped me find my beautiful wedding dress. They even altered it to the exact Read more...
What a blessing, the staff at David's Bridal helped me find my beautiful wedding dress. They even altered it to the exact specifications I desired! Such a great company. Read less
Services Used: Dress & Attire
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Rachel
Wedding:
4/29/2012
3.5/5.0
I had a great experience with picking out my wedding dress and would recommend others getting their wedding dress from David's Bridal. However, I had a horrible experience with my bridesmaid dresses that I do not think was handled very well by the store. I chose multiple colors for our wedding to do a spring theme for april. Well two of the colors I had chosen were discontinued before half of my bridesmaids could order their dresses, and no notice was given. Long story short I had to completely change all colors in my wedding because I didn't like the color options I was left with and my theme didnt work anymore. And that is after having bought many decorations to match. No notice was given about changing colors and we found out when some of my out of state bridesmaids went in to order. Also no compensation was offered for the inconvience and the loss of money on the non refundable items that were already purchased, including hundreds of dollars worth of artificial flowers.
I just think that things could have been handled much more professionally.
I had a great experience with picking out my wedding dress and would recommend others getting their wedding dress from Read more...
I had a great experience with picking out my wedding dress and would recommend others getting their wedding dress from David's Bridal. However, I had a horrible experience with my bridesmaid dresses that I do not think was handled very well by the store. I chose multiple colors for our wedding to do a spring theme for april. Well two of the colors I had chosen were discontinued before half of my bridesmaids could order their dresses, and no notice was given. Long story short I had to completely change all colors in my wedding because I didn't like the color options I was left with and my theme didnt work anymore. And that is after having bought many decorations to match. No notice was given about changing colors and we found out when some of my out of state bridesmaids went in to order. Also no compensation was offered for the inconvience and the loss of money on the non refundable items that were already purchased, including hundreds of dollars worth of artificial flowers.
I just think that things could have been handled much more professionally. Read less
Services Used: Dress & Attire
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HollyNicole28
Wedding:
4/14/2012
3.9/5.0
I loved my dress!! It was beautiful. Good prices on the dress but not on the alterations.
I loved my dress!! It was beautiful. Good prices on the dress but not on the alterations.
I loved my dress!! It was beautiful. Good prices on the dress but not on the alterations. Read less
Services Used: Dress & Attire
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Cheryl
Wedding:
3/31/2012
2.0/5.0
More attention is needed to the brides and their bridesmaids when trying on or finding dresses. We were basically on our own in thge store with no direction or assistance. Dressing rooms need to be enlarged due to the frilley dresses being tried on - very hard to move within the dressing room.
More attention is needed to the brides and their bridesmaids when trying on or finding dresses. We were basically on our Read more...
More attention is needed to the brides and their bridesmaids when trying on or finding dresses. We were basically on our own in thge store with no direction or assistance. Dressing rooms need to be enlarged due to the frilley dresses being tried on - very hard to move within the dressing room. Read less
Services Used: Dress & Attire
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Melissa
Wedding:
3/10/2012
4.9/5.0
I loved my dress! My mom and I went in to David's Bridal kind of spur the moment, we made an appointment maybe 2 hours before and the attendant was super helpful. My mom and I brought along dress clippings from different magazines that we liked and she was able to find dresses that were close to them and quickly. She was very knowledgeable and helpful, I was really impressed!
I had my heart set on a certain dress but it wasn't available at David's Bridal but they are one that had all of the details that was in other one.
The service was amazing and everyone was super friendly and helpful!
I loved my dress! My mom and I went in to David's Bridal kind of spur the moment, we made an appointment maybe 2 hours Read more...
I loved my dress! My mom and I went in to David's Bridal kind of spur the moment, we made an appointment maybe 2 hours before and the attendant was super helpful. My mom and I brought along dress clippings from different magazines that we liked and she was able to find dresses that were close to them and quickly. She was very knowledgeable and helpful, I was really impressed!
I had my heart set on a certain dress but it wasn't available at David's Bridal but they are one that had all of the details that was in other one.
The service was amazing and everyone was super friendly and helpful! Read less
Services Used: Dress & Attire
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heidimay81
Wedding:
1/27/2012
5.0/5.0
I worked with Laci at David's Bridal and she made my dress shopping experience so great!
I worked with Laci at David's Bridal and she made my dress shopping experience so great!
I worked with Laci at David's Bridal and she made my dress shopping experience so great! Read less
Services Used: Dress & Attire
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jordan
Wedding:
10/28/2011
3.5/5.0
I bought my dress here. It was the second one I tried on. All my bridesmaids got their dresses here too. My dress was perfectly priced but I did have to buy modesty panels because it was cut so low! Also, my bridemaid's dresses that came in were cut much lower than the store samples and were overpriced for the quality. As for service, they showed us to a room. That was it. The only redeeming factor is, because I bought my dress there, the bridesmaids got like 10 or 15 percent off their gowns.
I bought my dress here. It was the second one I tried on. All my bridesmaids got their dresses here too. My dress was Read more...
I bought my dress here. It was the second one I tried on. All my bridesmaids got their dresses here too. My dress was perfectly priced but I did have to buy modesty panels because it was cut so low! Also, my bridemaid's dresses that came in were cut much lower than the store samples and were overpriced for the quality. As for service, they showed us to a room. That was it. The only redeeming factor is, because I bought my dress there, the bridesmaids got like 10 or 15 percent off their gowns. Read less
Services Used: Dress & Attire
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Kalli
Wedding:
10/15/2011
2.9/5.0
The prices were great and there was a big selection, however they ordered the wrong size dress and then tried to blame me for the mix-up. They refused to give me any break on the price for alterations to fix it. I didn't feel like the sales staff was very attentive while trying to pick out the dress either.
The prices were great and there was a big selection, however they ordered the wrong size dress and then tried to blame me Read more...
The prices were great and there was a big selection, however they ordered the wrong size dress and then tried to blame me for the mix-up. They refused to give me any break on the price for alterations to fix it. I didn't feel like the sales staff was very attentive while trying to pick out the dress either. Read less
Services Used: Dress & Attire
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Lindsey
Wedding:
10/1/2011
1.5/5.0
I found a beautiful wedding dress that I purchased here. The only problem was we pretty much did it on our own. My consultant was busy helping about 3 other people, even when we called to make an appointment. We also had a problem with the bridesmaids dress colors, and after calling 4 times we finally got ahold of a manager, who was rude and did not help fix the dresses. So we had to settle for not so nice bridesmaids dresses.
I found a beautiful wedding dress that I purchased here. The only problem was we pretty much did it on our own. My Read more...
I found a beautiful wedding dress that I purchased here. The only problem was we pretty much did it on our own. My consultant was busy helping about 3 other people, even when we called to make an appointment. We also had a problem with the bridesmaids dress colors, and after calling 4 times we finally got ahold of a manager, who was rude and did not help fix the dresses. So we had to settle for not so nice bridesmaids dresses. Read less
Services Used: Dress & Attire
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Leigh
Wedding:
10/1/2011
1.5/5.0
I had gone with a friend who was also getting married. The first visit was awesome. The consultant was only dealing with the two of us so she was able to help us with what we needed and I found the dress I loved. On the second visit ((which i had called and set up an appointment for)) the receptionist forgot to tell my consultant and she overbooked us so I was put with another girl who made us wait almost 45 minutes and who was also working with someone who was trying on what looked like prom dresses. My mom basically did all the work the consultant was supposed to. I was not very pleased with my service. They are very disorganized.
I had gone with a friend who was also getting married. The first visit was awesome. The consultant was only dealing with Read more...
I had gone with a friend who was also getting married. The first visit was awesome. The consultant was only dealing with the two of us so she was able to help us with what we needed and I found the dress I loved. On the second visit ((which i had called and set up an appointment for)) the receptionist forgot to tell my consultant and she overbooked us so I was put with another girl who made us wait almost 45 minutes and who was also working with someone who was trying on what looked like prom dresses. My mom basically did all the work the consultant was supposed to. I was not very pleased with my service. They are very disorganized. Read less
Services Used: Dress & Attire
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Katie
Wedding:
8/20/2011
3.8/5.0
Loved my dress! I like that they have bridesmaids dresses in a variety of colors.
Loved my dress! I like that they have bridesmaids dresses in a variety of colors.
Loved my dress! I like that they have bridesmaids dresses in a variety of colors. Read less
Services Used: Dress & Attire
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Shanon
Wedding:
8/5/2011
4.9/5.0
I had a fantastic experience here. I found my wedding dress after only trying on 3 dresses. The dress was going to be discontinued so it was on sale for half price :) My alterations were also done here and I had no problems. My dress fit perfectly! I felt like a princess on my wedding day. Give David's Bridal a try!!
I had a fantastic experience here. I found my wedding dress after only trying on 3 dresses. The dress was going to be Read more...
I had a fantastic experience here. I found my wedding dress after only trying on 3 dresses. The dress was going to be discontinued so it was on sale for half price :) My alterations were also done here and I had no problems. My dress fit perfectly! I felt like a princess on my wedding day. Give David's Bridal a try!! Read less
Services Used: Dress & Attire
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jessica.vanmeekeren
Wedding:
7/23/2011
3.0/5.0
I wanted to exchange my veil at the DB in Portage michigan and they would not let me have an in store credit for it and i was ticked because it was like 180 bucks and i decided i hated it.... lets just say dont piss a bride off a monnth before her wedding...... needless to say i gave them some crap but it didnt work
I wanted to exchange my veil at the DB in Portage michigan and they would not let me have an in store credit for it and i Read more...
I wanted to exchange my veil at the DB in Portage michigan and they would not let me have an in store credit for it and i was ticked because it was like 180 bucks and i decided i hated it.... lets just say dont piss a bride off a monnth before her wedding...... needless to say i gave them some crap but it didnt work Read less
Services Used: Dress & Attire
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Ashley
Wedding:
7/9/2011
2.9/5.0
Shopping at David's is definitely hit or miss, I found the most amazing wedding dress the first day I went in and the girl who helped me was very helpful and nice. When I went back to find bridesmaids dresses it was a different story, they were busy so even though we had an appointment the service was haphazard and their dresses were overpriced. The 3rd time I went in, (with my recently engaged bridesmaid) she found a wedding dress she liked and we couldn't find a salesperson so we went into a dressing room and I helped her try it on, we subsequently got scolded and asked to immediately take it off and wait for an associate although she did not offer to find one for us. Also their alterations are very overpriced as are their accessories. The iciing at the mall is the best place for bling and tiaras =)
Shopping at David's is definitely hit or miss, I found the most amazing wedding dress the first day I went in and the girl Read more...
Shopping at David's is definitely hit or miss, I found the most amazing wedding dress the first day I went in and the girl who helped me was very helpful and nice. When I went back to find bridesmaids dresses it was a different story, they were busy so even though we had an appointment the service was haphazard and their dresses were overpriced. The 3rd time I went in, (with my recently engaged bridesmaid) she found a wedding dress she liked and we couldn't find a salesperson so we went into a dressing room and I helped her try it on, we subsequently got scolded and asked to immediately take it off and wait for an associate although she did not offer to find one for us. Also their alterations are very overpriced as are their accessories. The iciing at the mall is the best place for bling and tiaras =) Read less
Services Used: Dress & Attire
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Mari
Wedding:
6/18/2011
3.7/5.0
Found my dress the first time I went out shopping. They have awesome deals and all the girls are friendly. They came through on all the little mishaps and I was very happy over all!
Found my dress the first time I went out shopping. They have awesome deals and all the girls are friendly. They came Read more...
Found my dress the first time I went out shopping. They have awesome deals and all the girls are friendly. They came through on all the little mishaps and I was very happy over all! Read less
Services Used: Dress & Attire
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Renee
Wedding:
6/18/2011
5.0/5.0
I bought the most stunning gown and had the matching flower girl gowns to go with it. This was by far the best choice for the wedding!
I bought the most stunning gown and had the matching flower girl gowns to go with it. This was by far the best choice for Read more...
I bought the most stunning gown and had the matching flower girl gowns to go with it. This was by far the best choice for the wedding! Read less
Services Used: Dress & Attire
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specialt1272
Wedding:
6/5/2011
2.4/5.0
In the end, I purchased a beautiful dress. But in the 3 visits to try on dresses I had only one good helper.
Also I was not informed that I should add 1 week to the delivery date for them to steam the dress before I could pick it up.
I called the week my dress was to arrive and it was in but they couldn't find it at first because it was put in a box w/ flower girl dresses. So I may have been able to get it earlier if it wasn't misplaced.
In the end, I purchased a beautiful dress. But in the 3 visits to try on dresses I had only one good helper.
Also I Read more...
In the end, I purchased a beautiful dress. But in the 3 visits to try on dresses I had only one good helper.
Also I was not informed that I should add 1 week to the delivery date for them to steam the dress before I could pick it up.
I called the week my dress was to arrive and it was in but they couldn't find it at first because it was put in a box w/ flower girl dresses. So I may have been able to get it earlier if it wasn't misplaced. Read less
Services Used: Dress & Attire
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alisha5457118
Wedding:
5/21/2011
4.3/5.0
i actually went to the davids bridal in flint michigan, very pleased overall
i actually went to the davids bridal in flint michigan, very pleased overall
i actually went to the davids bridal in flint michigan, very pleased overall Read less
Services Used: Dress & Attire
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Samantha
Wedding:
5/21/2011
5.0/5.0
We actually went to the one located in Lansing and the woman who helped me and my bridesmaids stuck around a little after closing to make sure we were all happy :). She even shipped my maid of honor's dress to her so she didn't have to drive to Lansing from Grand Rapids....I've never had such great service at Davids Bridal before!!
We actually went to the one located in Lansing and the woman who helped me and my bridesmaids stuck around a little after Read more...
We actually went to the one located in Lansing and the woman who helped me and my bridesmaids stuck around a little after closing to make sure we were all happy :). She even shipped my maid of honor's dress to her so she didn't have to drive to Lansing from Grand Rapids....I've never had such great service at Davids Bridal before!! Read less
Services Used: Dress & Attire
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Heidi
Wedding:
12/3/2010
3.4/5.0
I found the dress i loved there, the person helping me wasn't very willing. The people who went with me helped more than the consultant.
I found the dress i loved there, the person helping me wasn't very willing. The people who went with me helped more than Read more...
I found the dress i loved there, the person helping me wasn't very willing. The people who went with me helped more than the consultant. Read less
Services Used: Dress & Attire
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Jennifer
Wedding:
11/27/2010
5.0/5.0
Loved my Wedding dress. And it wasn't $1,000+ ... it was affordable and the Bridesmaids dresses were expensive but beautiful. Flower girl dresses on the other hand, over priced. We had a family friend make one that looked even better for less $ it all looked wonderful.
Loved my Wedding dress. And it wasn't $1,000+ ... it was affordable and the Bridesmaids dresses were expensive but Read more...
Loved my Wedding dress. And it wasn't $1,000+ ... it was affordable and the Bridesmaids dresses were expensive but beautiful. Flower girl dresses on the other hand, over priced. We had a family friend make one that looked even better for less $ it all looked wonderful. Read less
Services Used: Dress & Attire
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azdybel
Wedding:
10/16/2010
3.2/5.0
I wasn't happy with the fact that they refused to order my dress in the correct size or to change the sash on it to match my wedding colors, BUT other than that I did love my dress & in the end I didn't need alterations. I can't comment on that service. Going there to find a dress though, well they seem rude, busy & annoyed half of the time, but I did get the dress I wanted for my day.
I wasn't happy with the fact that they refused to order my dress in the correct size or to change the sash on it to match Read more...
I wasn't happy with the fact that they refused to order my dress in the correct size or to change the sash on it to match my wedding colors, BUT other than that I did love my dress & in the end I didn't need alterations. I can't comment on that service. Going there to find a dress though, well they seem rude, busy & annoyed half of the time, but I did get the dress I wanted for my day. Read less
Services Used: Dress & Attire
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Cassandrajean
Wedding:
10/2/2010
1.5/5.0
My dress is beautiful but this place was very unorganized, I was given little attention and when my bridesmaids went to pick up their dresses they had no idea which one it was because the person who I worked with never recorded it. Huge inconvenience for all.
My dress is beautiful but this place was very unorganized, I was given little attention and when my bridesmaids went to Read more...
My dress is beautiful but this place was very unorganized, I was given little attention and when my bridesmaids went to pick up their dresses they had no idea which one it was because the person who I worked with never recorded it. Huge inconvenience for all. Read less
Services Used: Dress & Attire
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Katie
Wedding:
9/18/2010
4.8/5.0
David's Bridal was a great place for finding my wedding gown, and my bridesmaids' dresses. It was a fun atmosphere and had a great selection. And, the prices were not outrageous. The alterations department did an amazing job as well, I would definitely recommend them.
David's Bridal was a great place for finding my wedding gown, and my bridesmaids' dresses. It was a fun atmosphere and had Read more...
David's Bridal was a great place for finding my wedding gown, and my bridesmaids' dresses. It was a fun atmosphere and had a great selection. And, the prices were not outrageous. The alterations department did an amazing job as well, I would definitely recommend them. Read less
Services Used: Dress & Attire
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Blair
Wedding:
9/11/2010
2.4/5.0
They have some nice dresses but make sure you take it to a different place to do alterations. They are very expensive and the quality is not good. Also when you order bridesmaid dresses be careful you can order 3 size 6 dresses and they can all be different sizes be ready to alter it!
They have some nice dresses but make sure you take it to a different place to do alterations. They are very expensive and Read more...
They have some nice dresses but make sure you take it to a different place to do alterations. They are very expensive and the quality is not good. Also when you order bridesmaid dresses be careful you can order 3 size 6 dresses and they can all be different sizes be ready to alter it! Read less
Services Used: Dress & Attire
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Deb
Wedding:
8/28/2010
2.6/5.0
My bridesmaids bought their dresses from Davids with no problem. It was easy for them to find the dress style they liked and to get it in the same color. Unfortunately getting my wedding dress was a little harder. I found a dress I liked and my consultant ordered it in the wrong size. Davids told me that it was my problem because the dress was already paid for, even though I wasn't the one who ordered it. It took about 6 weeks to get this mess figured out and I finally got a more expensive dress for the price I paid on the wrong order. They also took the wrong order back, eventually.
My bridesmaids bought their dresses from Davids with no problem. It was easy for them to find the dress style they liked Read more...
My bridesmaids bought their dresses from Davids with no problem. It was easy for them to find the dress style they liked and to get it in the same color. Unfortunately getting my wedding dress was a little harder. I found a dress I liked and my consultant ordered it in the wrong size. Davids told me that it was my problem because the dress was already paid for, even though I wasn't the one who ordered it. It took about 6 weeks to get this mess figured out and I finally got a more expensive dress for the price I paid on the wrong order. They also took the wrong order back, eventually. Read less
Services Used: Dress & Attire
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angiestumpo
Wedding:
8/14/2010
1.8/5.0
I have to say, I LOVED my dress, but I can't honestly recommend David's. The only reason I went there was because I planned my wedding in 2 months- so I needed to get something off-the-rack and quick. Even though it was off-the-rack, I had to wait 3 weeks just for them to clean and "bead check" the dress. Well, the "bead check" obviously didn't happen because there were loose beads all over! Luckily I had a GREAT seamstress who did an actual bead check. Like I said, my dress was gorgeous, and I only paid $500 (I can't justify spending more than that on something I would wear once anyway...) but just don't expect good service.
I have to say, I LOVED my dress, but I can't honestly recommend David's. The only reason I went there was because I Read more...
I have to say, I LOVED my dress, but I can't honestly recommend David's. The only reason I went there was because I planned my wedding in 2 months- so I needed to get something off-the-rack and quick. Even though it was off-the-rack, I had to wait 3 weeks just for them to clean and "bead check" the dress. Well, the "bead check" obviously didn't happen because there were loose beads all over! Luckily I had a GREAT seamstress who did an actual bead check. Like I said, my dress was gorgeous, and I only paid $500 (I can't justify spending more than that on something I would wear once anyway...) but just don't expect good service. Read less
Services Used: Dress & Attire
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Erin
Wedding:
6/26/2010
3.4/5.0
My brides maids bought their dresses at David’s Bridal. We loved the color selection and styles available. Unfortunately I feel like the staff needs a training course. Every time we were there I felt like I was teaching them their job. When it came to colors and what styles came in what colors the girls were always so wishy washy. When it comes down to it, DB has great selection and good prices. Just do your shopping and looking online before you go in so YOU can help yourself. :-)
My brides maids bought their dresses at David’s Bridal. We loved the color selection and styles available. Unfortunately I Read more...
My brides maids bought their dresses at David’s Bridal. We loved the color selection and styles available. Unfortunately I feel like the staff needs a training course. Every time we were there I felt like I was teaching them their job. When it came to colors and what styles came in what colors the girls were always so wishy washy. When it comes down to it, DB has great selection and good prices. Just do your shopping and looking online before you go in so YOU can help yourself. :-) Read less
Services Used: Dress & Attire
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Marisa
Wedding:
6/19/2010
3.5/5.0
When I was first shopping for a wedding gorn and bridesmaid dresses we tried David's Bridal. They were packed full of customers and not very polite or helpful (bordering on rude), so we all decided to buy our dresses elsewhere. But, after about 2 months of waking up from nightmares about my first wedding dress, I decided to purchase a new one 1 month before my wedding. I decided to try David's again because they were having a sale and have lots of dresses right in the store. The salesperson I had the 2nd time was much nicer and I was able to find a beautiful and affordable dress that needed only minimal alterations. There were alot of add-on costs that I didn't expect, tho. So, by the time I made it up to the desk to pay, my bill had gone up several times! I was still happy with my dress--it looked lovely and felt great for the wedding--but didn't have a very pleasant wedding gown shopping experience.
When I was first shopping for a wedding gorn and bridesmaid dresses we tried David's Bridal. They were packed full of Read more...
When I was first shopping for a wedding gorn and bridesmaid dresses we tried David's Bridal. They were packed full of customers and not very polite or helpful (bordering on rude), so we all decided to buy our dresses elsewhere. But, after about 2 months of waking up from nightmares about my first wedding dress, I decided to purchase a new one 1 month before my wedding. I decided to try David's again because they were having a sale and have lots of dresses right in the store. The salesperson I had the 2nd time was much nicer and I was able to find a beautiful and affordable dress that needed only minimal alterations. There were alot of add-on costs that I didn't expect, tho. So, by the time I made it up to the desk to pay, my bill had gone up several times! I was still happy with my dress--it looked lovely and felt great for the wedding--but didn't have a very pleasant wedding gown shopping experience. Read less
Services Used: Dress & Attire
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Elyse
Wedding:
6/19/2010
3.9/5.0
I absolutely loved my dress, but there were a few snags in the service. The staff was not always helpful, they wanted to put on me what they thought would look good on me rather than what I wanted to try on. Also, when my dress finally came in, it had a few snags in it. Fortunately, they were very willing to send it back for a new one. The dress was a great price, so if you are looking for more dress for you dollar, try David's Bridal!
I absolutely loved my dress, but there were a few snags in the service. The staff was not always helpful, they wanted to Read more...
I absolutely loved my dress, but there were a few snags in the service. The staff was not always helpful, they wanted to put on me what they thought would look good on me rather than what I wanted to try on. Also, when my dress finally came in, it had a few snags in it. Fortunately, they were very willing to send it back for a new one. The dress was a great price, so if you are looking for more dress for you dollar, try David's Bridal! Read less
Services Used: Dress & Attire
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Jessica
Wedding:
6/12/2010
4.8/5.0
I love my dress! i did not want to take it off and i hate wearng dresses!! and they staff were very nice and helpful!!
I love my dress! i did not want to take it off and i hate wearng dresses!! and they staff were very nice and helpful!!
I love my dress! i did not want to take it off and i hate wearng dresses!! and they staff were very nice and helpful!! Read less
Services Used: Dress & Attire
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tayla2332
Wedding:
6/5/2010
2.8/5.0
i bought my dress at one of the $99 sales. the first consultant i had was really rude. Me and all my bridesmaids went in there and my mom was running late. i asked if we could look at bridesmaids dresses first and she insisted we had to pick out a wedding dress before we could pick out dresses for the bm and wouldn't wait for my mom. luckily she walked in soon after than but the entire appointment she was rude. my first fitting was scheduled and the planed a month and a half before i could try it on. the called me 15 minutes before the appointment and wanted to push the appointment back 2.5 hours. then they called me 20 min. before my later appointment and wanted to cancel. I had a bm driving an hour an a half so they squeezed me in. when we got there, the dress hadn't even been touched and was lying on the floor!!! the dress was beautiful but the service was horrible.
i bought my dress at one of the $99 sales. the first consultant i had was really rude. Me and all my bridesmaids went in Read more...
i bought my dress at one of the $99 sales. the first consultant i had was really rude. Me and all my bridesmaids went in there and my mom was running late. i asked if we could look at bridesmaids dresses first and she insisted we had to pick out a wedding dress before we could pick out dresses for the bm and wouldn't wait for my mom. luckily she walked in soon after than but the entire appointment she was rude. my first fitting was scheduled and the planed a month and a half before i could try it on. the called me 15 minutes before the appointment and wanted to push the appointment back 2.5 hours. then they called me 20 min. before my later appointment and wanted to cancel. I had a bm driving an hour an a half so they squeezed me in. when we got there, the dress hadn't even been touched and was lying on the floor!!! the dress was beautiful but the service was horrible. Read less
Services Used: Dress & Attire
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kshasson
Wedding:
1/2/2010
4.6/5.0
David's Bridal was extremely helpful and willing to help me find the perfect dress. They were very patient as I tried on all the dresses!
David's Bridal was extremely helpful and willing to help me find the perfect dress. They were very patient as I tried on Read more...
David's Bridal was extremely helpful and willing to help me find the perfect dress. They were very patient as I tried on all the dresses! Read less
Services Used: Dress & Attire
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Kristin
Wedding:
11/6/2009
3.8/5.0
There were a few times that I was there that the ladies helping me were rude & not very helpful. However, the very first time I went and another time I had Monica- and she was GREAT. Make sure you work with her. She knows exactly what to do and can keep everything straight. She isn't pushy & is very sweet!
There were a few times that I was there that the ladies helping me were rude & not very helpful. However, the very first Read more...
There were a few times that I was there that the ladies helping me were rude & not very helpful. However, the very first time I went and another time I had Monica- and she was GREAT. Make sure you work with her. She knows exactly what to do and can keep everything straight. She isn't pushy & is very sweet! Read less
Services Used: Dress & Attire
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lulu
Wedding:
10/24/2009
2.2/5.0
Not recommended. I had looked all overe and liked several dresses at different shops. I loved my dress that I found at Davids Bridal in GR, MI and it was off the rack so I felt I couldnt go wrong. The original sales person said they could put a corset in no problem. So I bought it. Then I came back and was told they couldnt. Then they said they could and it was more than they said it would be. So the training there was obviously not good. I could never get the same sales person as they would no longer be working there. Many of the sales people are a little rough around the edges, and not the most knowledgable. I would guess they get paid very little and it shows.

Then I got home and the dress is less expensive on their website than it was in the store and what I paid! They were nice and credited me the difference quickly. But it still made me mad.

Alterations: Not very friendly. Did not make me feel special in any way. I set an appointment, left work early and then I got there on time and I forgot my bra out in my car (a 2 minute walk away). The seamstress made me re-schedule my appointment for the weekend. I live far away and that really ticked me off. Then later I found out they sell bras there she should have offered me to use!!! VERY RUDE!!!

It was not worth the stress buying my dress here. Quality is low, service is poor. It would have been worth paying double anywhere else and not having had to deal with them.
Not recommended. I had looked all overe and liked several dresses at different shops. I loved my dress that I found at Read more...
Not recommended. I had looked all overe and liked several dresses at different shops. I loved my dress that I found at Davids Bridal in GR, MI and it was off the rack so I felt I couldnt go wrong. The original sales person said they could put a corset in no problem. So I bought it. Then I came back and was told they couldnt. Then they said they could and it was more than they said it would be. So the training there was obviously not good. I could never get the same sales person as they would no longer be working there. Many of the sales people are a little rough around the edges, and not the most knowledgable. I would guess they get paid very little and it shows.

Then I got home and the dress is less expensive on their website than it was in the store and what I paid! They were nice and credited me the difference quickly. But it still made me mad.

Alterations: Not very friendly. Did not make me feel special in any way. I set an appointment, left work early and then I got there on time and I forgot my bra out in my car (a 2 minute walk away). The seamstress made me re-schedule my appointment for the weekend. I live far away and that really ticked me off. Then later I found out they sell bras there she should have offered me to use!!! VERY RUDE!!!

It was not worth the stress buying my dress here. Quality is low, service is poor. It would have been worth paying double anywhere else and not having had to deal with them. Read less
Services Used: Dress & Attire
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Becky
Wedding:
10/23/2009
4.5/5.0
I loved my dress. they had a great selection. The first time I went there, I was not impressed with how they were helping me, but when I gave them one more chance and went on a less busy day, it was much better.
I loved my dress. they had a great selection. The first time I went there, I was not impressed with how they were helping Read more...
I loved my dress. they had a great selection. The first time I went there, I was not impressed with how they were helping me, but when I gave them one more chance and went on a less busy day, it was much better. Read less
Services Used: Dress & Attire
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laurelanne2232
Wedding:
10/17/2009
2.2/5.0
i wasn't at all impressed i went there 4 times, for different bridal party needs. they were rude, unattentive and just not pleasant to work with. you're supposed to be so excited and enjoy and they made me so frustrated.
i wasn't at all impressed i went there 4 times, for different bridal party needs. they were rude, unattentive and just not Read more...
i wasn't at all impressed i went there 4 times, for different bridal party needs. they were rude, unattentive and just not pleasant to work with. you're supposed to be so excited and enjoy and they made me so frustrated. Read less
Services Used: Dress & Attire
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camo_girl_13
Wedding:
10/10/2009
4.9/5.0
We got MOB, MOG, and 3 bridesmaid dresses from David's Bridal and my wedding dress was the one I fell in love with there but bought from another bride instead of from the store. We always had attentive service, even when the store was busy. The dresses all came in faster than quoted and we were promptly contacted when they had arrived. I appreciated the great selection and reasonable prices.
We got MOB, MOG, and 3 bridesmaid dresses from David's Bridal and my wedding dress was the one I fell in love with there Read more...
We got MOB, MOG, and 3 bridesmaid dresses from David's Bridal and my wedding dress was the one I fell in love with there but bought from another bride instead of from the store. We always had attentive service, even when the store was busy. The dresses all came in faster than quoted and we were promptly contacted when they had arrived. I appreciated the great selection and reasonable prices. Read less
Services Used: Dress & Attire
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flowergirl
Wedding:
9/12/2009
4.2/5.0
Everything came in fine, but many items had to be ordered, came in at multiple times, so it meant multiple trips to pick them up, since items cannot be held very long at the store. Overall, we were happy with the dresses, and everything else purchased there.
Everything came in fine, but many items had to be ordered, came in at multiple times, so it meant multiple trips to pick Read more...
Everything came in fine, but many items had to be ordered, came in at multiple times, so it meant multiple trips to pick them up, since items cannot be held very long at the store. Overall, we were happy with the dresses, and everything else purchased there. Read less
Services Used: Dress & Attire
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Adrianne
Wedding:
9/11/2009
2.8/5.0
The bridesmaid dresses came from David's Bridal, and while the dresses themselves were good quality for the price and great colors... (although, do check your dress(es) carefully before leaving the store, one of my bridesmaids had white spots on her dress that the staff didn't catch - had to reorder it) dealing with the sales staff there was a nightmare. I would not recommend.
The bridesmaid dresses came from David's Bridal, and while the dresses themselves were good quality for the price and Read more...
The bridesmaid dresses came from David's Bridal, and while the dresses themselves were good quality for the price and great colors... (although, do check your dress(es) carefully before leaving the store, one of my bridesmaids had white spots on her dress that the staff didn't catch - had to reorder it) dealing with the sales staff there was a nightmare. I would not recommend. Read less
Services Used: Dress & Attire
B4
Bride
Wedding:
9/5/2009
5.0/5.0
Monica was great! She found the dress that made me look like a supermodel! She was so easy to talk to and she was not pushy! She was very friendly and knows her products very well. I highly recommend her as a consultant.
Monica was great! She found the dress that made me look like a supermodel! She was so easy to talk to and she was not Read more...
Monica was great! She found the dress that made me look like a supermodel! She was so easy to talk to and she was not pushy! She was very friendly and knows her products very well. I highly recommend her as a consultant. Read less
Services Used: Dress & Attire
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Kelly
Wedding:
9/5/2009
1.9/5.0
The first day I walked into the store, I felt like a princess. The sales consultant was so helpful and patient with me, and I found THE dress that made me cry when I tried it on. After that time, David's Bridal became a nightmare. The sales consultant was pushy and tried to sell me everything in the store. I went in one time with my petite bridesmaid to get an idea of what dresses looked like on her, and another day with my plus size bridesmaid and at that time the consultant wanted me to order my dresses instead of let her try on dresses and see what looked good on her. My choice was between a bridesmaid dress here and one at Bridal Elegance in Grand Rapids, and I went with the other store only because the service was HORRIBLE at David's Bridal. The prices are great at this store, but it was not worth ruining an experience that is supposed to be one of the most fun in a girl's life!
The first day I walked into the store, I felt like a princess. The sales consultant was so helpful and patient with me, Read more...
The first day I walked into the store, I felt like a princess. The sales consultant was so helpful and patient with me, and I found THE dress that made me cry when I tried it on. After that time, David's Bridal became a nightmare. The sales consultant was pushy and tried to sell me everything in the store. I went in one time with my petite bridesmaid to get an idea of what dresses looked like on her, and another day with my plus size bridesmaid and at that time the consultant wanted me to order my dresses instead of let her try on dresses and see what looked good on her. My choice was between a bridesmaid dress here and one at Bridal Elegance in Grand Rapids, and I went with the other store only because the service was HORRIBLE at David's Bridal. The prices are great at this store, but it was not worth ruining an experience that is supposed to be one of the most fun in a girl's life! Read less
Services Used: Dress & Attire
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emilyrose88
Wedding:
8/29/2009
3.4/5.0
To be quite honest, I really didn't want to get my dress from David's Bridal but that is where I found it and for a reasonable price. The girl that helped me, Monica, was very nice and attentive and she later helped my mom and I pick out the Mother of the Bride dress. I didn't get my alterations done within the store since they are so expensive, but she did advise me on what I should ask for when getting the alterations done so that the integrity of the dress was kept in tact. I had many compliments on my dress and was very satisfied with my purchase. I think that the service at David's bridal is hit or miss. I believe they work on comission, so if you are going in to just look around they aren't going to be as helpful.
To be quite honest, I really didn't want to get my dress from David's Bridal but that is where I found it and for a Read more...
To be quite honest, I really didn't want to get my dress from David's Bridal but that is where I found it and for a reasonable price. The girl that helped me, Monica, was very nice and attentive and she later helped my mom and I pick out the Mother of the Bride dress. I didn't get my alterations done within the store since they are so expensive, but she did advise me on what I should ask for when getting the alterations done so that the integrity of the dress was kept in tact. I had many compliments on my dress and was very satisfied with my purchase. I think that the service at David's bridal is hit or miss. I believe they work on comission, so if you are going in to just look around they aren't going to be as helpful. Read less
Services Used: Dress & Attire
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Erin
Wedding:
8/22/2009
3.7/5.0
I was fully geared in davids bridal gear, from head to toe. They were a one stop shop for all my wedding needs. My dress was GORGEOUS, i recieved so many compliments on it. However, they people who helped us were less than friendly, and they were slightly unorgainzed. I had bought shoes there that were dyed the wrong color, and then were lost when they were re-dyed. They did go to great lengths to get me new shoes asap, but i was not impressed with the fact they lost my shoes in the first place.
Other than that, everything was wonderful, dress, shoes, earings, hair piece and veil all matched perfectly by the time the big day came, and I felt beautiful. Thank you Davids Bridal!
I was fully geared in davids bridal gear, from head to toe. They were a one stop shop for all my wedding needs. My dress Read more...
I was fully geared in davids bridal gear, from head to toe. They were a one stop shop for all my wedding needs. My dress was GORGEOUS, i recieved so many compliments on it. However, they people who helped us were less than friendly, and they were slightly unorgainzed. I had bought shoes there that were dyed the wrong color, and then were lost when they were re-dyed. They did go to great lengths to get me new shoes asap, but i was not impressed with the fact they lost my shoes in the first place.
Other than that, everything was wonderful, dress, shoes, earings, hair piece and veil all matched perfectly by the time the big day came, and I felt beautiful. Thank you Davids Bridal! Read less
Services Used: Dress & Attire
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anie2004
Wedding:
8/15/2009
2.5/5.0
I absolutely loved my dress... the first time I went there to first look at dresses they were very helpful.. but everything went downhill from there. We also did our bridesmaid dresses there and that was great, till the girls had to go pay for them and order them. I had gone in two weeks before to make sure everything was in order (colors, sizes, etc). When the first girl went to go order her dress they said they didn't have anything on file and made her try to figure out what dress it was again and try it on. I called while she was there and turns out they did have everything on file so my bridesmaid went through all of that for nothing. I also bought shoes there telling the associate I planned on wearing them for my wedding and than bringing them back to be dyed for a wedding I was in. The associate thought that was a great idea. When I went to have them dyed I was told they wouldn't and couldn't do it cause I had already worn the shoes. Wish I would have known that before I bought them.
I absolutely loved my dress... the first time I went there to first look at dresses they were very helpful.. but Read more...
I absolutely loved my dress... the first time I went there to first look at dresses they were very helpful.. but everything went downhill from there. We also did our bridesmaid dresses there and that was great, till the girls had to go pay for them and order them. I had gone in two weeks before to make sure everything was in order (colors, sizes, etc). When the first girl went to go order her dress they said they didn't have anything on file and made her try to figure out what dress it was again and try it on. I called while she was there and turns out they did have everything on file so my bridesmaid went through all of that for nothing. I also bought shoes there telling the associate I planned on wearing them for my wedding and than bringing them back to be dyed for a wedding I was in. The associate thought that was a great idea. When I went to have them dyed I was told they wouldn't and couldn't do it cause I had already worn the shoes. Wish I would have known that before I bought them. Read less
Services Used: Dress & Attire
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Wendy
Wedding:
8/8/2009
4.4/5.0
Absolutely loved my dress, Davids Bridal is a great choice for any bride!
Absolutely loved my dress, Davids Bridal is a great choice for any bride!
Absolutely loved my dress, Davids Bridal is a great choice for any bride! Read less
Services Used: Dress & Attire
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DannAmanda
Wedding:
8/8/2009
2.1/5.0
Pretty much terrible. Worst vendor I used by far. I had heard bad reviews of this David's location so I was aware of what to expect. I was just very surprised at just how bad it actually was. The only reason I bought my dress there is because I was there with my sister in law because she chose our bridesmaids dresses from there for her wedding. I saw this dress on a mannequin (it was a gorgeous lace Oleg Cassini) and wanted to try it on. So my mom and I went back by ourselves and I tried it on and fell in love with it. Unfortunately. I had been to about 15 other shops all across Michigan and nothing had even come close to being "the one". So when I had that moment with this dress I knew I had to get it even though the store, the staff, and the experience sucked.

First, when I was there to try it on the first time, two girls helped me. The first girl brought me a billion dresses and just left me. Then she disappeared and I had nobody for a while. Another girl came and I found out the first girl went to lunch. This second girl was the opposite. She was wayyyyyyy too hands on! Literally! She wouldn't let my mom come in the dressing room to help me and she was putting her hands where they didn't belong to get me into the dresses. It was very uncomfortable and I tried to tell her I didn't need quite that much help but she was very forceful. Then I came back to actually purchase the dress and although I had an appointment I waited for 40 minutes until I was helped. Anna came to help me and she didn't have a clue. It seemed like she was in lala land the entire time. And when she measured me to see what size I needed, (my mom is a seamstress so she helped a lot) I was too small for a size 2 and Anna said the next size down was a double 0 and that would be too small. Well, stupid me I should have questioned why they skipped a size but quite frankly I just wanted to get out of there. They didnt skip a size, Anna just couldn't read. The sizes were in double digit form (10, 08...02, 00) So it wasn't a double zero, it was just two digits to represent size zero. Anyway, I had to have a lot of alterations done but since I had heard horror stories about Davids' alterations I took it elsewhere.

The only thing I was happy with was my dress. It was gorgeous and very reasonably priced. But that was thanks to Oleg Cassini and not directly to Davids. I would only recommend them to girls that want a low price for a pretty dress but you MUST have tons of patience and be prepared for a disaster.
Pretty much terrible. Worst vendor I used by far. I had heard bad reviews of this David's location so I was aware of what Read more...
Pretty much terrible. Worst vendor I used by far. I had heard bad reviews of this David's location so I was aware of what to expect. I was just very surprised at just how bad it actually was. The only reason I bought my dress there is because I was there with my sister in law because she chose our bridesmaids dresses from there for her wedding. I saw this dress on a mannequin (it was a gorgeous lace Oleg Cassini) and wanted to try it on. So my mom and I went back by ourselves and I tried it on and fell in love with it. Unfortunately. I had been to about 15 other shops all across Michigan and nothing had even come close to being "the one". So when I had that moment with this dress I knew I had to get it even though the store, the staff, and the experience sucked.

First, when I was there to try it on the first time, two girls helped me. The first girl brought me a billion dresses and just left me. Then she disappeared and I had nobody for a while. Another girl came and I found out the first girl went to lunch. This second girl was the opposite. She was wayyyyyyy too hands on! Literally! She wouldn't let my mom come in the dressing room to help me and she was putting her hands where they didn't belong to get me into the dresses. It was very uncomfortable and I tried to tell her I didn't need quite that much help but she was very forceful. Then I came back to actually purchase the dress and although I had an appointment I waited for 40 minutes until I was helped. Anna came to help me and she didn't have a clue. It seemed like she was in lala land the entire time. And when she measured me to see what size I needed, (my mom is a seamstress so she helped a lot) I was too small for a size 2 and Anna said the next size down was a double 0 and that would be too small. Well, stupid me I should have questioned why they skipped a size but quite frankly I just wanted to get out of there. They didnt skip a size, Anna just couldn't read. The sizes were in double digit form (10, 08...02, 00) So it wasn't a double zero, it was just two digits to represent size zero. Anyway, I had to have a lot of alterations done but since I had heard horror stories about Davids' alterations I took it elsewhere.

The only thing I was happy with was my dress. It was gorgeous and very reasonably priced. But that was thanks to Oleg Cassini and not directly to Davids. I would only recommend them to girls that want a low price for a pretty dress but you MUST have tons of patience and be prepared for a disaster. Read less
Services Used: Dress & Attire
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Keri
Wedding:
7/31/2009
1.0/5.0
My bridesmaid's had quite a few issues with David's Bridal. They assured my larger maid of honor that the dress we selected would be in in time - but it wasn't. This forced her to get a different dress at the last minute. My size 2 bridesmaid was instructed by David's to get a size 8 dress and "alter it to size" for an additional $200!! They were very rude to my entire wedding party, and I would not recommend them to anyone. I realize this is a national chain and it is very well known - but they definitely did not take the stress out of planning a wedding!
My bridesmaid's had quite a few issues with David's Bridal. They assured my larger maid of honor that the dress we Read more...
My bridesmaid's had quite a few issues with David's Bridal. They assured my larger maid of honor that the dress we selected would be in in time - but it wasn't. This forced her to get a different dress at the last minute. My size 2 bridesmaid was instructed by David's to get a size 8 dress and "alter it to size" for an additional $200!! They were very rude to my entire wedding party, and I would not recommend them to anyone. I realize this is a national chain and it is very well known - but they definitely did not take the stress out of planning a wedding! Read less
Services Used: Dress & Attire
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Megan
Wedding:
6/20/2009
4.2/5.0
Picking out my dress here was great. The consultant I got was wonderful. She was young and really into her job. I have seen other less enthused consultants at this shop, and am glad that I got a good one! The delivery was great, and the fittings went well. The lady who did my alterations was really professional and good at her job. She only needed one fitting to get it perfect. My dress was gorgeous and I loved it! The price for the alterations was a bit high, but I am very petite, so for the average person it probably wouldn't be too hard. Also, they only do alterations on a couple of the weekdays, but they were willing to do mine on a Sunday because I couldn't get off work. I would recommend David's Bridal to any bride who wants a large selection and decent prices.
Picking out my dress here was great. The consultant I got was wonderful. She was young and really into her job. I have Read more...
Picking out my dress here was great. The consultant I got was wonderful. She was young and really into her job. I have seen other less enthused consultants at this shop, and am glad that I got a good one! The delivery was great, and the fittings went well. The lady who did my alterations was really professional and good at her job. She only needed one fitting to get it perfect. My dress was gorgeous and I loved it! The price for the alterations was a bit high, but I am very petite, so for the average person it probably wouldn't be too hard. Also, they only do alterations on a couple of the weekdays, but they were willing to do mine on a Sunday because I couldn't get off work. I would recommend David's Bridal to any bride who wants a large selection and decent prices. Read less
Services Used: Dress & Attire
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xxkrist24xx
Wedding:
6/6/2009
4.8/5.0
I got all of my bridesmaids dresses at David's Bridal, and we had no problems with them. It was convenient because we selected the specific dress at the GR location, but then my girls could try on and pick out their dresses at whichever David's Bridal was close to them (key, since we had people in Florida, Maryland, and Michigan). The dresses came on time with the correct colors and sizes, and although tailoring was a bit expensive it worked wonders for the places where the dress fit funny. All in all I was very happy with it, even with it being a national chain.
I got all of my bridesmaids dresses at David's Bridal, and we had no problems with them. It was convenient because we Read more...
I got all of my bridesmaids dresses at David's Bridal, and we had no problems with them. It was convenient because we selected the specific dress at the GR location, but then my girls could try on and pick out their dresses at whichever David's Bridal was close to them (key, since we had people in Florida, Maryland, and Michigan). The dresses came on time with the correct colors and sizes, and although tailoring was a bit expensive it worked wonders for the places where the dress fit funny. All in all I was very happy with it, even with it being a national chain. Read less
Services Used: Dress & Attire
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JS1220
Wedding:
6/6/2009
4.7/5.0
Dress fit great and staff was wonderful and helpful
Dress fit great and staff was wonderful and helpful
Dress fit great and staff was wonderful and helpful Read less
Services Used: Dress & Attire
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Jakemaster
Wedding:
5/16/2009
5.0/5.0
I had a great time working with David's Bridal in selecting my wedding dress and my maid of honor's dress. They were very helpful during the process and very patient. Their alterations staff were also great! They really worked with me to make sure my dress fit perfectly and made sure I was happy with it in the end. They have so many dresses to choose from and so many color options for bridesmaid dresses, why wouldn't you give them a try? Another great feature, is that their color options coordinate with Men's Warehouse's vest colors. That made me very happy. I didn't have to guess which color would be the closest. They knew already.
I had a great time working with David's Bridal in selecting my wedding dress and my maid of honor's dress. They were very Read more...
I had a great time working with David's Bridal in selecting my wedding dress and my maid of honor's dress. They were very helpful during the process and very patient. Their alterations staff were also great! They really worked with me to make sure my dress fit perfectly and made sure I was happy with it in the end. They have so many dresses to choose from and so many color options for bridesmaid dresses, why wouldn't you give them a try? Another great feature, is that their color options coordinate with Men's Warehouse's vest colors. That made me very happy. I didn't have to guess which color would be the closest. They knew already. Read less
Services Used: Dress & Attire
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ladydiva_75
Wedding:
5/9/2009
1.4/5.0
I would not be so judgemental if the fact that my dress zipper split 5 hours after putting it on. I was able to fit into a size 6 dress at the shop but the suggested I order a size 8, so I did...The dress was not tight at all in fact I had to pull it up a couple times through out the night. I ordered my dress on Dec 11, 2008 it didn't get here until the end of march. I could have just gotten one off the rack and not had to worry. I had an appointment to get fitted for my dress and ended up sitting in the waiting area for nearly 20 minutes. Not really that happy. To top all that, the wonderful coupon book that we are supposed to get when we order our dress, I never got!
I would not be so judgemental if the fact that my dress zipper split 5 hours after putting it on. I was able to fit into a Read more...
I would not be so judgemental if the fact that my dress zipper split 5 hours after putting it on. I was able to fit into a size 6 dress at the shop but the suggested I order a size 8, so I did...The dress was not tight at all in fact I had to pull it up a couple times through out the night. I ordered my dress on Dec 11, 2008 it didn't get here until the end of march. I could have just gotten one off the rack and not had to worry. I had an appointment to get fitted for my dress and ended up sitting in the waiting area for nearly 20 minutes. Not really that happy. To top all that, the wonderful coupon book that we are supposed to get when we order our dress, I never got! Read less
Services Used: Dress & Attire
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Casie
Wedding:
2/23/2009
5.0/5.0
Great prices on dresses and so many styles. I purchased mine on sale and paid more for undergarments and alterations than the dress.
Great prices on dresses and so many styles. I purchased mine on sale and paid more for undergarments and alterations than Read more...
Great prices on dresses and so many styles. I purchased mine on sale and paid more for undergarments and alterations than the dress. Read less
Services Used: Dress & Attire
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Ashley
Wedding:
10/4/2008
5.0/5.0
All the dresses were ready on time & alterations were done quickly & VERY GOOD!
All the dresses were ready on time & alterations were done quickly & VERY GOOD!
All the dresses were ready on time & alterations were done quickly & VERY GOOD! Read less
Services Used: Dress & Attire
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Jessica
Wedding:
10/3/2008
2.0/5.0
I had few options for finding my dress. We were home from Dublin for Thanksgiving and I had basically one chance to find it with my sisters and my mom. And I didn't want to have to go to every store in GR to find it. My sister booked our session for me and was told that I could go online, create an account and save any dresses I was interested in trying on so that when we came in, they could pull up my account and immediately pull those dresses for me. When we arrived at the store, we were not only assigned to a representative that was already helping another bride, we were also told that no, they could not pull up my account and we would have to search through all the dresses ourselves. We pulled a few and I started to try them on. My sisters, who knew exactly what I was looking for, continued to search for dresses for me but were rudely told they needed to let our representative do that. The representative obviously was NOT interested in learning what I was looking for and brought dresses that were the exact opposite of what I like. She was also having a hard time juggling two brides at the same time, usually leaving me standing with nothing to try on. We were about ready to leave when she, after my mom told her we were completely unhappy with her service, finally apologised and did a better job at helping us. This included her suddenly being able to pull up my account and finding the dresses I was most interested in. Now, we did finally find my dress and I bought it on the spot. However, later after seeing pictures of me in the dress (after returning home to Dublin), I became concerned about how the top fit and my mom called the store to see if we could exchange it for the same dress in another size. First, she was told by a very snotty representative that it was past the return date and that was not possible. My mom explained that I was located out of the country, that the dress had never been worn, still had the tags and was still in the garmet bag. She was then told she could bring it in, but they would be doing a VERY close inspection of the dress to make sure it had not been worn and there was nothing wrong with it. This is obviously understandable, but the rudeness is unacceptable. Luckily, when she went into the store with the dress, she was helped by a very sweet representative who bent over backwards to help her.

Our biggest complaint with Davids is that you never know what kind of service you are going to get. I did love my dress, but had I had more options, I would have gone to another store where I am sure we would have been treated much better.
I had few options for finding my dress. We were home from Dublin for Thanksgiving and I had basically one chance to find Read more...
I had few options for finding my dress. We were home from Dublin for Thanksgiving and I had basically one chance to find it with my sisters and my mom. And I didn't want to have to go to every store in GR to find it. My sister booked our session for me and was told that I could go online, create an account and save any dresses I was interested in trying on so that when we came in, they could pull up my account and immediately pull those dresses for me. When we arrived at the store, we were not only assigned to a representative that was already helping another bride, we were also told that no, they could not pull up my account and we would have to search through all the dresses ourselves. We pulled a few and I started to try them on. My sisters, who knew exactly what I was looking for, continued to search for dresses for me but were rudely told they needed to let our representative do that. The representative obviously was NOT interested in learning what I was looking for and brought dresses that were the exact opposite of what I like. She was also having a hard time juggling two brides at the same time, usually leaving me standing with nothing to try on. We were about ready to leave when she, after my mom told her we were completely unhappy with her service, finally apologised and did a better job at helping us. This included her suddenly being able to pull up my account and finding the dresses I was most interested in. Now, we did finally find my dress and I bought it on the spot. However, later after seeing pictures of me in the dress (after returning home to Dublin), I became concerned about how the top fit and my mom called the store to see if we could exchange it for the same dress in another size. First, she was told by a very snotty representative that it was past the return date and that was not possible. My mom explained that I was located out of the country, that the dress had never been worn, still had the tags and was still in the garmet bag. She was then told she could bring it in, but they would be doing a VERY close inspection of the dress to make sure it had not been worn and there was nothing wrong with it. This is obviously understandable, but the rudeness is unacceptable. Luckily, when she went into the store with the dress, she was helped by a very sweet representative who bent over backwards to help her.

Our biggest complaint with Davids is that you never know what kind of service you are going to get. I did love my dress, but had I had more options, I would have gone to another store where I am sure we would have been treated much better. Read less
Services Used: Dress & Attire
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Smellen
Wedding:
9/20/2008
2.9/5.0
My dress was amazing! However, the customer services was all over the bored, I know way too many ppl that have been hurt by how rude their workers are. I feel they are a monopoly and bacause of that don't care that they don't treat EVERYONE with respect and kindness. Also, their prices are high.
My dress was amazing! However, the customer services was all over the bored, I know way too many ppl that have been hurt Read more...
My dress was amazing! However, the customer services was all over the bored, I know way too many ppl that have been hurt by how rude their workers are. I feel they are a monopoly and bacause of that don't care that they don't treat EVERYONE with respect and kindness. Also, their prices are high. Read less
Services Used: Dress & Attire
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AmaraDallasRose
Wedding:
9/12/2008
0.8/5.0
Messed up my orders over three times. We had a big party, yes, me + 8 bridesmaids, big money for them, big headache for me! Steer clear, unless you just really need to go cheap and save money. That's all it's good for. And leave PLENTY of time to correct the many mistakes that may arise!
Messed up my orders over three times. We had a big party, yes, me + 8 bridesmaids, big money for them, big headache for Read more...
Messed up my orders over three times. We had a big party, yes, me + 8 bridesmaids, big money for them, big headache for me! Steer clear, unless you just really need to go cheap and save money. That's all it's good for. And leave PLENTY of time to correct the many mistakes that may arise! Read less
Services Used: Dress & Attire
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Beth
Wedding:
9/6/2008
0.5/5.0
Every dress that I ordered for my bridesmaids was messed up (wrong colors or sizes) My dress was sent back twice, the first time was for the color and the second time (1month before the wedding) was because there were box cutter marks accross the butt of the dress. They ignored my mother in law when she made an appointment and were rude to my bridesmaids. It was a nightmare and a headache that no bride should have to deal with. I would rather pay more money then ever walk in there again
Every dress that I ordered for my bridesmaids was messed up (wrong colors or sizes) My dress was sent back twice, the Read more...
Every dress that I ordered for my bridesmaids was messed up (wrong colors or sizes) My dress was sent back twice, the first time was for the color and the second time (1month before the wedding) was because there were box cutter marks accross the butt of the dress. They ignored my mother in law when she made an appointment and were rude to my bridesmaids. It was a nightmare and a headache that no bride should have to deal with. I would rather pay more money then ever walk in there again Read less
Services Used: Wedding Cake, Dress & Attire
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heathera8504
Wedding:
8/22/2008
2.3/5.0
I was not impressed with the way they handled the fact that I was pregnant and still going to be pregnant when I got married. They assumed that I would need a much bigger dress than I actually needed and then I had to get a new dress two weeks before my wedding due to the fact that my dress would not fit at all. I then could not get the dress I wanted because it was not in the store at the time.
I was not impressed with the way they handled the fact that I was pregnant and still going to be pregnant when I got Read more...
I was not impressed with the way they handled the fact that I was pregnant and still going to be pregnant when I got married. They assumed that I would need a much bigger dress than I actually needed and then I had to get a new dress two weeks before my wedding due to the fact that my dress would not fit at all. I then could not get the dress I wanted because it was not in the store at the time. Read less
Services Used: Dress & Attire
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Bride081708
Wedding:
8/17/2008
3.0/5.0
I loved that David's Bridal has so many options in dresses and that they keep small and large sizes. Its hard to go to a shop that only carries sizes 12 and bigger and imagine how they look on a size 4 frame. The also ordered my dress and it was in quickly!
I loved that David's Bridal has so many options in dresses and that they keep small and large sizes. Its hard to go to a Read more...
I loved that David's Bridal has so many options in dresses and that they keep small and large sizes. Its hard to go to a shop that only carries sizes 12 and bigger and imagine how they look on a size 4 frame. The also ordered my dress and it was in quickly! Read less
Services Used: Dress & Attire
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raesive
Wedding:
8/16/2008
3.8/5.0
The "reception" table personnel were quite snobby and unfriendly, but the actual woman that helped me pick out my dress were very friendly, helpful and great to work with.
The "reception" table personnel were quite snobby and unfriendly, but the actual woman that helped me pick out my dress Read more...
The "reception" table personnel were quite snobby and unfriendly, but the actual woman that helped me pick out my dress were very friendly, helpful and great to work with. Read less
Services Used: Dress & Attire
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Barkley1
Wedding:
8/16/2008
2.4/5.0
The people were not friendly; the dresses were not high quality. I liked the bridesmaid dresses for the cost but would never buy a wedding gown from there.
The people were not friendly; the dresses were not high quality. I liked the bridesmaid dresses for the cost but would Read more...
The people were not friendly; the dresses were not high quality. I liked the bridesmaid dresses for the cost but would never buy a wedding gown from there. Read less
Services Used: Dress & Attire, Jewelry
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Marci
Wedding:
8/8/2008
4.2/5.0
My dress and my sisters' dresses were from David's bridal and with two completely different body types it was a task! But we did it and they looked beautiful!! Thanks for making up B-E-A-utiful!
My dress and my sisters' dresses were from David's bridal and with two completely different body types it was a task! But Read more...
My dress and my sisters' dresses were from David's bridal and with two completely different body types it was a task! But we did it and they looked beautiful!! Thanks for making up B-E-A-utiful! Read less
Services Used: Dress & Attire
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ChairRestraint66
Wedding:
8/7/2008
4.4/5.0
I found David's Bridal staff very helpful and nice.

Prices are great! You can get some really nice stuff for a lot cheaper than other wedding stores.
I found David's Bridal staff very helpful and nice.

Prices are great! You can get some really nice stuff for a Read more...
I found David's Bridal staff very helpful and nice.

Prices are great! You can get some really nice stuff for a lot cheaper than other wedding stores. Read less
Services Used: Dress & Attire
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Melanie
Wedding:
8/2/2008
3.5/5.0
The place was soooo packed it was hard to move around in but the girl who helped me was great!!!!!!!!
The place was soooo packed it was hard to move around in but the girl who helped me was great!!!!!!!!
The place was soooo packed it was hard to move around in but the girl who helped me was great!!!!!!!! Read less
Services Used: Dress & Attire
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LaurelJean
Wedding:
8/2/2008
3.0/5.0
I loved my dresses... I just wish I had more one on one help.
I loved my dresses... I just wish I had more one on one help.
I loved my dresses... I just wish I had more one on one help. Read less
Services Used: Dress & Attire
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bride-to-be-2008
Wedding:
8/2/2008
4.9/5.0
I loved David's Bridal. I bought my dress, bridesmaids dresses, and invitations at David's. Through their store and website I found alot of variety and great value. I search a long time for the perfect dress at lots of different bridal stores, but I kept going back to David's bridal. With my coupon book my girls were able to get 20% off their dresses. Combined with David's great sales discounts, one of my six bridesmaid bought her dress for $40 that was originaly almost $200. My dress was very had alot of small bead work along with a cathedral length train and short sleeves. On other websites a similar dress went over $1500 and I bought mine for $500. The only problem with David's Bridal that I ran into was their alterations department. The lady was rude and she was the only one that didn't make me feel great about david's bridal.
I loved David's Bridal. I bought my dress, bridesmaids dresses, and invitations at David's. Through their store and Read more...
I loved David's Bridal. I bought my dress, bridesmaids dresses, and invitations at David's. Through their store and website I found alot of variety and great value. I search a long time for the perfect dress at lots of different bridal stores, but I kept going back to David's bridal. With my coupon book my girls were able to get 20% off their dresses. Combined with David's great sales discounts, one of my six bridesmaid bought her dress for $40 that was originaly almost $200. My dress was very had alot of small bead work along with a cathedral length train and short sleeves. On other websites a similar dress went over $1500 and I bought mine for $500. The only problem with David's Bridal that I ran into was their alterations department. The lady was rude and she was the only one that didn't make me feel great about david's bridal. Read less
Services Used: Dress & Attire, Invitations
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Jennifer
Wedding:
7/26/2008
4.4/5.0
I had always hear horror stories from brides concerning David's Bridal but with my small budget I was having difficulty finding a dress I liked, and could afford, at other bridal salons. My first visit went very well and I found a dress I loved and ended up purchasing. I found the staff very attentive when they were not too busy, as the store was often crowded. I also had my alterations done in the store and was very pleased with them as well. I was especially pleased with the value for the cost! My dress was as elaborate and detailed as dresses I was finding for thousands of dollars at other bridal salons and everyone loved it the day of my wedding.
I had always hear horror stories from brides concerning David's Bridal but with my small budget I was having difficulty Read more...
I had always hear horror stories from brides concerning David's Bridal but with my small budget I was having difficulty finding a dress I liked, and could afford, at other bridal salons. My first visit went very well and I found a dress I loved and ended up purchasing. I found the staff very attentive when they were not too busy, as the store was often crowded. I also had my alterations done in the store and was very pleased with them as well. I was especially pleased with the value for the cost! My dress was as elaborate and detailed as dresses I was finding for thousands of dollars at other bridal salons and everyone loved it the day of my wedding. Read less
Services Used: Dress & Attire
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E Coon
Wedding:
7/19/2008
3.5/5.0
They were, for the most part great! There were a few small hitches but they were worked out. I don't recommend using their alteration service.
They were, for the most part great! There were a few small hitches but they were worked out. I don't recommend using their Read more...
They were, for the most part great! There were a few small hitches but they were worked out. I don't recommend using their alteration service. Read less
Services Used: Dress & Attire
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Stephanie
Wedding:
7/12/2008
4.1/5.0
Every lady present at that store presented a level of professionalism and awesome service with a smile. I would most definitely recommend David's Bridal for your dress and any other needs. They are also great at recommending other suggestions and avenues if what you are looking for is currently unavailable. I had a great experience with David's Bridal.
Every lady present at that store presented a level of professionalism and awesome service with a smile. I would most Read more...
Every lady present at that store presented a level of professionalism and awesome service with a smile. I would most definitely recommend David's Bridal for your dress and any other needs. They are also great at recommending other suggestions and avenues if what you are looking for is currently unavailable. I had a great experience with David's Bridal. Read less
Services Used: Dress & Attire
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Mrs. Flores
Wedding:
6/30/2008
3.6/5.0
David's briday definitely has the best prices in grand rapids. Money is not all but when it comes to paying for a wedding you are not only looking for nice, elegant and a variety of dreses also prices. and david's bridal has that.
David's briday definitely has the best prices in grand rapids. Money is not all but when it comes to paying for a wedding Read more...
David's briday definitely has the best prices in grand rapids. Money is not all but when it comes to paying for a wedding you are not only looking for nice, elegant and a variety of dreses also prices. and david's bridal has that. Read less
Services Used: Dress & Attire
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merissawynn
Wedding:
6/28/2008
1.4/5.0
I got my dress and bride's maids gowns from David's bridal. Although my dress went smoothly, they were very rude to my attendants who went on their own to get their gowns. In addition, the gowns did not fit well at all despite the fact that my girls had been measured at their store. Alterations costed more than the dresses themselves!
I got my dress and bride's maids gowns from David's bridal. Although my dress went smoothly, they were very rude to my Read more...
I got my dress and bride's maids gowns from David's bridal. Although my dress went smoothly, they were very rude to my attendants who went on their own to get their gowns. In addition, the gowns did not fit well at all despite the fact that my girls had been measured at their store. Alterations costed more than the dresses themselves! Read less
Services Used: Dress & Attire
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amybeth928
Wedding:
6/28/2008
0.4/5.0
Horrible HORRIBLE customer service!!! I was reluctant to use this company in the first place given my bad experiences as a bridesmaid in the past but unfortunately they have dominated the area that I live and I didn't have many choices to find a dress. My dress was beautiful but they refused to do alterations that they said they would do prior to buying it. Once i bought it suddenly they said they couldn't because they have an "agreement with the designers." This was truly the not even the tip of the iceburg. Aside from all of their accessories being massively overpriced they couldn't even get my bridesmaids orders correct. After weeks of one of the dresses being in alterations they stained one of my bridesmaids dresses while pressing and tried to hide it. When she discovered it they talked her into swapping it out with a top they had in stock which was too small. They then convinced her to buy one of their massively overpriced corsets in order to fit in it.

My maid of honor was in between sizes of tops and they didn't have a certain size in the store to try on. When she asked for it they wouldn't transfer one into the store or even CALL another store to see if they had one she could go try on. Payless who averages about $10/customer will call 8 stores if they have to in order to find what you are looking for in stock. In fact, the will even give you a coupon for your troubles.

These are just a few of the run ins that I had with this company. They are HORRIBLE and I wish they would go out of business. You may spend more in a boutique or somewhere else but do yourself a favor and avoid David's Bridal. They will cost you more in the long run!!
Horrible HORRIBLE customer service!!! I was reluctant to use this company in the first place given my bad experiences as a Read more...
Horrible HORRIBLE customer service!!! I was reluctant to use this company in the first place given my bad experiences as a bridesmaid in the past but unfortunately they have dominated the area that I live and I didn't have many choices to find a dress. My dress was beautiful but they refused to do alterations that they said they would do prior to buying it. Once i bought it suddenly they said they couldn't because they have an "agreement with the designers." This was truly the not even the tip of the iceburg. Aside from all of their accessories being massively overpriced they couldn't even get my bridesmaids orders correct. After weeks of one of the dresses being in alterations they stained one of my bridesmaids dresses while pressing and tried to hide it. When she discovered it they talked her into swapping it out with a top they had in stock which was too small. They then convinced her to buy one of their massively overpriced corsets in order to fit in it.

My maid of honor was in between sizes of tops and they didn't have a certain size in the store to try on. When she asked for it they wouldn't transfer one into the store or even CALL another store to see if they had one she could go try on. Payless who averages about $10/customer will call 8 stores if they have to in order to find what you are looking for in stock. In fact, the will even give you a coupon for your troubles.

These are just a few of the run ins that I had with this company. They are HORRIBLE and I wish they would go out of business. You may spend more in a boutique or somewhere else but do yourself a favor and avoid David's Bridal. They will cost you more in the long run!! Read less
Services Used: Dress & Attire
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marnipoppins
Wedding:
6/19/2008
5.0/5.0
My dress was beautiful!! It was exactly what I was looking for and within my price range. The saleslady was helpful without being pushy.
My dress was beautiful!! It was exactly what I was looking for and within my price range. The saleslady was helpful Read more...
My dress was beautiful!! It was exactly what I was looking for and within my price range. The saleslady was helpful without being pushy. Read less
Services Used: Dress & Attire
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SK
Wedding:
6/7/2008
4.9/5.0
We got invitations that were very elegant and affordable with lots of comments on the quality.
We got invitations that were very elegant and affordable with lots of comments on the quality.
We got invitations that were very elegant and affordable with lots of comments on the quality. Read less
Services Used: Invitations
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678St.Joebride
Wedding:
6/7/2008
2.8/5.0
I love my dress but not my experience at David's Bridal. My dress was the first that I tried on there. I bought it and took it home that day. I felt a lot of pressure to get the accessories that day as well and there were a few that I did get that day. I felt that a lot of them were overpriced and they do not allow any returns. The people there called me atleast once a month trying to have my maid of honor (no other BM) get a dress there. All I wanted was the dress and they continued to call even when I told them that I was all set and didn't need anything else. It was frustrating and I wish they would have respected what I said.
I love my dress but not my experience at David's Bridal. My dress was the first that I tried on there. I bought it and Read more...
I love my dress but not my experience at David's Bridal. My dress was the first that I tried on there. I bought it and took it home that day. I felt a lot of pressure to get the accessories that day as well and there were a few that I did get that day. I felt that a lot of them were overpriced and they do not allow any returns. The people there called me atleast once a month trying to have my maid of honor (no other BM) get a dress there. All I wanted was the dress and they continued to call even when I told them that I was all set and didn't need anything else. It was frustrating and I wish they would have respected what I said. Read less
Services Used: Dress & Attire
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Gwenalyn
Wedding:
6/7/2008
4.3/5.0
The people at Davids Bridal were very kind and seemed to enjoy what they do. I will recommend them to anyone getting married.
The people at Davids Bridal were very kind and seemed to enjoy what they do. I will recommend them to anyone getting Read more...
The people at Davids Bridal were very kind and seemed to enjoy what they do. I will recommend them to anyone getting married. Read less
Services Used: Dress & Attire
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Amy
Wedding:
5/31/2008
3.6/5.0
Good at what they do. Flexible with the girls in my wedding party and able to get the dresses that we wanted very quickly.
Good at what they do. Flexible with the girls in my wedding party and able to get the dresses that we wanted very quickly. Read more...
Good at what they do. Flexible with the girls in my wedding party and able to get the dresses that we wanted very quickly. Read less
Services Used: Dress & Attire
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Amanda
Wedding:
5/17/2008
2.6/5.0
I found a dress almost immediately at David's. The only issue I had, was that David's never called me when things came in. Same thing for my bridal party... we always had to call THEM to see if things we had ordered were there. We were literally within weeks of the wedding, and finally when we called they said everything was there. Hmm how long had it been there, and why hadn't we gotten a call? My girls were waiting for their shoes so they could alter the height of their dress. It was just added stress that was unnecessary. My mother in law also had her shoes dyed the entirely wrong color, and had to go somewhere else and find shoes last minute.
I found a dress almost immediately at David's. The only issue I had, was that David's never called me when things came in. Read more...
I found a dress almost immediately at David's. The only issue I had, was that David's never called me when things came in. Same thing for my bridal party... we always had to call THEM to see if things we had ordered were there. We were literally within weeks of the wedding, and finally when we called they said everything was there. Hmm how long had it been there, and why hadn't we gotten a call? My girls were waiting for their shoes so they could alter the height of their dress. It was just added stress that was unnecessary. My mother in law also had her shoes dyed the entirely wrong color, and had to go somewhere else and find shoes last minute. Read less
Services Used: Dress & Attire
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Serena
Wedding:
5/17/2008
4.5/5.0
I had great experiences at David's Bridal. I went to the one in GR, and most of my girls went to other ones, but none of us had any problems.
Picking out my dress was a lot of fun, and the woman who helped us was great. Got me different dresses if I needed to, helped with picking out veils, etc. Very friendly. I was lucky, and didn't need any alterations, so I don't know about that aspect, but none of my bridesmaids had problems either.
I had great experiences at David's Bridal. I went to the one in GR, and most of my girls went to other ones, but none of Read more...
I had great experiences at David's Bridal. I went to the one in GR, and most of my girls went to other ones, but none of us had any problems.
Picking out my dress was a lot of fun, and the woman who helped us was great. Got me different dresses if I needed to, helped with picking out veils, etc. Very friendly. I was lucky, and didn't need any alterations, so I don't know about that aspect, but none of my bridesmaids had problems either. Read less
Services Used: Dress & Attire
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lorievaughan
Wedding:
5/10/2008
3.9/5.0
GR staff did a great job, although they are always booked on weekends, so be sure to make an apointment! The girls did a great job helping me choose a dress and it fit perfectly!
GR staff did a great job, although they are always booked on weekends, so be sure to make an apointment! The girls did a Read more...
GR staff did a great job, although they are always booked on weekends, so be sure to make an apointment! The girls did a great job helping me choose a dress and it fit perfectly! Read less
Services Used: Dress & Attire
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jenniferfunnell
Wedding:
5/4/2008
4.8/5.0
David's Bridal is great because they have so many dresses at a wide range of costs. They always change it up a little every season and offer so many personalization options. They always have great sales too - so I got my dress at a great cost along with my undergarments, shoes and garter belts. You can defiantly tell that the sales team is trying to get your sale, for sure but other than that it's a great place that I highly recommend. They have great bridesmaids and prom dresses too! Mother of the Bride dresses not so much.
David's Bridal is great because they have so many dresses at a wide range of costs. They always change it up a little Read more...
David's Bridal is great because they have so many dresses at a wide range of costs. They always change it up a little every season and offer so many personalization options. They always have great sales too - so I got my dress at a great cost along with my undergarments, shoes and garter belts. You can defiantly tell that the sales team is trying to get your sale, for sure but other than that it's a great place that I highly recommend. They have great bridesmaids and prom dresses too! Mother of the Bride dresses not so much. Read less
Services Used: Dress & Attire
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lmahieu
Wedding:
4/26/2008
1.8/5.0
We went on a Saturday with my Bridesmaids to get them fitted for dresses, we had an appointment and everything, but our attendant was busy with other women and hardly helped with anything. I had to go and get the dresses, find the ones for each girl and see if it came in the right color. I think our attendant got paid for what I did. I will never recommend them to anyone. Go to a smaller chain store or one local, you can get the same things there and it may even be cheaper.
We went on a Saturday with my Bridesmaids to get them fitted for dresses, we had an appointment and everything, but our Read more...
We went on a Saturday with my Bridesmaids to get them fitted for dresses, we had an appointment and everything, but our attendant was busy with other women and hardly helped with anything. I had to go and get the dresses, find the ones for each girl and see if it came in the right color. I think our attendant got paid for what I did. I will never recommend them to anyone. Go to a smaller chain store or one local, you can get the same things there and it may even be cheaper. Read less
Services Used: Dress & Attire
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christina
Wedding:
3/29/2008
4.8/5.0
They were very attentive and even when I went in for my friend's wedding a month later the lady who helped me recognized me and asked how my wedding was!
They were very attentive and even when I went in for my friend's wedding a month later the lady who helped me recognized Read more...
They were very attentive and even when I went in for my friend's wedding a month later the lady who helped me recognized me and asked how my wedding was! Read less
Services Used: Dress & Attire
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JenJenand910
Wedding:
3/29/2008
4.1/5.0
I was extremely happy with my experience at david bridal! My dress was an Oleg Cassini and it was Orig. $1,100. And I got it on sale for $99 dollars! It was a beautiful dress, nobody would have guessed how much I got it for!
I was extremely happy with my experience at david bridal! My dress was an Oleg Cassini and it was Orig. $1,100. And I got Read more...
I was extremely happy with my experience at david bridal! My dress was an Oleg Cassini and it was Orig. $1,100. And I got it on sale for $99 dollars! It was a beautiful dress, nobody would have guessed how much I got it for! Read less
Services Used: Dress & Attire
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Katie
Wedding:
3/2/2008
5.0/5.0
They did a fantastic job helping me find the perfect dress!! The sales woman worked was able to fit me in and spent more time than she was scheduled for, and assisted me through the entire process. And the dress was on sale for the exact amount I wanted to spend on a dress!
They did a fantastic job helping me find the perfect dress!! The sales woman worked was able to fit me in and spent more Read more...
They did a fantastic job helping me find the perfect dress!! The sales woman worked was able to fit me in and spent more time than she was scheduled for, and assisted me through the entire process. And the dress was on sale for the exact amount I wanted to spend on a dress! Read less
Services Used: Dress & Attire
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Amber
Wedding:
2/3/2008
3.3/5.0
The front desk woman who greeted us on arrival was horribly rude. However, once getting past the dragon at the gate the rest of our experience was quite nice. The girl helping me try on dresses had laryngitis and could hardly speak but was very nice and attentive. The quality of the dress was amazing and the price was great! My dress arrived weeks before the scheduled date. The bustle was beautiful but the woman who did the alterations was a little bit of a grouch. I couldn't have been more happy with my dress, and would highly recommend the company if you can put up with customer service that's a little lacking.
The front desk woman who greeted us on arrival was horribly rude. However, once getting past the dragon at the gate the Read more...
The front desk woman who greeted us on arrival was horribly rude. However, once getting past the dragon at the gate the rest of our experience was quite nice. The girl helping me try on dresses had laryngitis and could hardly speak but was very nice and attentive. The quality of the dress was amazing and the price was great! My dress arrived weeks before the scheduled date. The bustle was beautiful but the woman who did the alterations was a little bit of a grouch. I couldn't have been more happy with my dress, and would highly recommend the company if you can put up with customer service that's a little lacking. Read less
Services Used: Dress & Attire
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Colleen
Wedding:
1/19/2008
5.0/5.0
Thanks for making my experience wonderful!
Thanks for making my experience wonderful!
Thanks for making my experience wonderful! Read less
Services Used: Dress & Attire
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Laura
Wedding:
12/29/2007
4.3/5.0
Fun Fun Fun!! Very nice people and take time with you!
Fun Fun Fun!! Very nice people and take time with you!
Fun Fun Fun!! Very nice people and take time with you! Read less
Services Used: Dress & Attire
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bkdk
Wedding:
12/28/2007
3.6/5.0
The service was pretty good, although a little bit pushy about purchasing accessories. I was disappointed that I had to get my dress altered, since the dress that I tried on fit me. I ordered the same dress in that size, but it was too tight to even zip up when it came in. They said it was probably due to the fact that the dresses for trying on stretch out a bit over time. Insist they measure you and use those measurements when you order your dress!

They do carry a huge selection of dresses, so if you're not sure what you want, David's is a good place to start.
The service was pretty good, although a little bit pushy about purchasing accessories. I was disappointed that I had to Read more...
The service was pretty good, although a little bit pushy about purchasing accessories. I was disappointed that I had to get my dress altered, since the dress that I tried on fit me. I ordered the same dress in that size, but it was too tight to even zip up when it came in. They said it was probably due to the fact that the dresses for trying on stretch out a bit over time. Insist they measure you and use those measurements when you order your dress!

They do carry a huge selection of dresses, so if you're not sure what you want, David's is a good place to start. Read less
Services Used: Dress & Attire
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K M
Wedding:
12/15/2007
2.8/5.0
The first person I had there wasn't very pleasant to work with but after requesting someone else things went much smoother.

Unfortunately they ordered my dress in the wrong size and it didn't come in time for me to have one of their workers alter it so I had to call and ask a favor of a friend of the family. (By the way - she did an amazing job, and actually was able to still make it work! Thank you Deb!)
The first person I had there wasn't very pleasant to work with but after requesting someone else things went much Read more...
The first person I had there wasn't very pleasant to work with but after requesting someone else things went much smoother.

Unfortunately they ordered my dress in the wrong size and it didn't come in time for me to have one of their workers alter it so I had to call and ask a favor of a friend of the family. (By the way - she did an amazing job, and actually was able to still make it work! Thank you Deb!) Read less
Services Used: Dress & Attire
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Jodi
Wedding:
11/30/2007
0.6/5.0
Absolutely no customer help every time I walked in. It took forever to get answers to simple questions because associates were not informed. DO NOT GO HERE!
Absolutely no customer help every time I walked in. It took forever to get answers to simple questions because associates Read more...
Absolutely no customer help every time I walked in. It took forever to get answers to simple questions because associates were not informed. DO NOT GO HERE! Read less
Services Used: Dress & Attire, Jewelry
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Rachel
Wedding:
11/10/2007
5.0/5.0
My dress was absolutely gorgeous and it was one of DB's $99 specials!!! The sales associate who assisted us in trying on different styles and searching for the "perfect dress" was very kind, knowledgable, and friendly. She was a GREAT help!!
My dress was absolutely gorgeous and it was one of DB's $99 specials!!! The sales associate who assisted us in trying on Read more...
My dress was absolutely gorgeous and it was one of DB's $99 specials!!! The sales associate who assisted us in trying on different styles and searching for the "perfect dress" was very kind, knowledgable, and friendly. She was a GREAT help!! Read less
Services Used: Dress & Attire
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Amber
Wedding:
10/27/2007
4.3/5.0
I went EVERYWHERE in West Michigan looking for a dress. After visiting literally every boutique I ended up going back to David's Bridal. They had a larger selection and definitely more of what I was looking for. Their staff is helpful, but you might want to go in on a weekday as weekend can get crazy. Occasionally they have a sale and you can get a little discount. Just be sure to go in well in advance as it might take some time for the dress to come in.

We also went through them for our bridesmaid dresses. It ended up working out, but because our consultant quit/was fired there were some issues with losing some of the girls' sizes. But because we had girls on either side of Michigan and in Seattle, it worked well because they could order at a local store. The dresses looked fabulous.

It isn't as personal there as with a smaller boutique, but I got what I wanted at a reasonable price so I have no complaints!
I went EVERYWHERE in West Michigan looking for a dress. After visiting literally every boutique I ended up going back to Read more...
I went EVERYWHERE in West Michigan looking for a dress. After visiting literally every boutique I ended up going back to David's Bridal. They had a larger selection and definitely more of what I was looking for. Their staff is helpful, but you might want to go in on a weekday as weekend can get crazy. Occasionally they have a sale and you can get a little discount. Just be sure to go in well in advance as it might take some time for the dress to come in.

We also went through them for our bridesmaid dresses. It ended up working out, but because our consultant quit/was fired there were some issues with losing some of the girls' sizes. But because we had girls on either side of Michigan and in Seattle, it worked well because they could order at a local store. The dresses looked fabulous.

It isn't as personal there as with a smaller boutique, but I got what I wanted at a reasonable price so I have no complaints! Read less
Services Used: Dress & Attire
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Rhiannon
Wedding:
10/13/2007
5.0/5.0
The people there were so great in helping me find my perfect dress! They didn't push me to buy anything, but were very helpful with their comments. It was a lot of fun dancing around in dresses!
The people there were so great in helping me find my perfect dress! They didn't push me to buy anything, but were very Read more...
The people there were so great in helping me find my perfect dress! They didn't push me to buy anything, but were very helpful with their comments. It was a lot of fun dancing around in dresses! Read less
Services Used: Dress & Attire
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Lindsay
Wedding:
10/13/2007
0.1/5.0
The most awful experience ever! One of my bridesmaids received her dress 1 week before the wedding because they continuously got the order wrong after not ordering the dress for 2 months after payment. I would pay extra to NOT use them!
The most awful experience ever! One of my bridesmaids received her dress 1 week before the wedding because they Read more...
The most awful experience ever! One of my bridesmaids received her dress 1 week before the wedding because they continuously got the order wrong after not ordering the dress for 2 months after payment. I would pay extra to NOT use them! Read less
Services Used: Dress & Attire
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Heather
Wedding:
9/28/2007
3.4/5.0
The dress was exactly what I wanted but decided to go elsewhere for the alterations. The price was perfect!
The dress was exactly what I wanted but decided to go elsewhere for the alterations. The price was perfect!
The dress was exactly what I wanted but decided to go elsewhere for the alterations. The price was perfect! Read less
Services Used: Dress & Attire
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Amy
Wedding:
9/22/2007
1.1/5.0
They were absolutely horrible to work with, completely rude to my bridal party. In fact, one rep told my bridesmaid who was pregnant that her dress would "look awful on her once she started to show".
They were absolutely horrible to work with, completely rude to my bridal party. In fact, one rep told my bridesmaid who Read more...
They were absolutely horrible to work with, completely rude to my bridal party. In fact, one rep told my bridesmaid who was pregnant that her dress would "look awful on her once she started to show". Read less
Services Used: Dress & Attire
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Sept.Wed
Wedding:
9/21/2007
2.8/5.0
There was a lot to choose from at Davids. I would advise looking at smaller shops however. Davids is so big and there is so many other things going on around you as you are trying to find the perfect gown. It's a bit overwhelming.
There was a lot to choose from at Davids. I would advise looking at smaller shops however. Davids is so big and there is Read more...
There was a lot to choose from at Davids. I would advise looking at smaller shops however. Davids is so big and there is so many other things going on around you as you are trying to find the perfect gown. It's a bit overwhelming. Read less
Services Used: Dress & Attire
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SBride
Wedding:
9/15/2007
4.0/5.0
it was the last place i thought would look, but sure enough... i found it! the one....THEE dress. The dresses are all off the rack. Sort of like a department store....they may have 4 of the same dress.... but only in 2 sizes....and so on. So you have to dig but it is worth it! I got an amazing, quality material wedding dress that was not NEARLY as much and i thouhgt it was going to be..... then if you buy it THAT DAY, they take 100 bucks off. i didnt have much of a budget so i tried on dresses at all of these other elegant stores, then i thought... well i might as well look in davids. Behold....there it was! and cheap!
it was the last place i thought would look, but sure enough... i found it! the one....THEE dress. The dresses are all off Read more...
it was the last place i thought would look, but sure enough... i found it! the one....THEE dress. The dresses are all off the rack. Sort of like a department store....they may have 4 of the same dress.... but only in 2 sizes....and so on. So you have to dig but it is worth it! I got an amazing, quality material wedding dress that was not NEARLY as much and i thouhgt it was going to be..... then if you buy it THAT DAY, they take 100 bucks off. i didnt have much of a budget so i tried on dresses at all of these other elegant stores, then i thought... well i might as well look in davids. Behold....there it was! and cheap! Read less
Services Used: Dress & Attire
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Marianne
Wedding:
9/8/2007
3.7/5.0
They were so nice and helpful at this store that I WANTED to give them my business. My consultant was Brandy, and she was amazing; ask for her!!
They were so nice and helpful at this store that I WANTED to give them my business. My consultant was Brandy, and she was Read more...
They were so nice and helpful at this store that I WANTED to give them my business. My consultant was Brandy, and she was amazing; ask for her!! Read less
Services Used: Dress & Attire, Jewelry
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Lacey
Wedding:
9/8/2007
4.7/5.0
This place is amazing. They are very helpful and give you a wide variety to choose from.
This place is amazing. They are very helpful and give you a wide variety to choose from.
This place is amazing. They are very helpful and give you a wide variety to choose from. Read less
Services Used: Dress & Attire
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Ashley
Wedding:
8/20/2007
3.4/5.0
Not a lot of contemporary selections, everything is pretty classic. Also, if you're looking for something unique, don't shop here.
Not a lot of contemporary selections, everything is pretty classic. Also, if you're looking for something unique, don't Read more...
Not a lot of contemporary selections, everything is pretty classic. Also, if you're looking for something unique, don't shop here. Read less
Services Used: Dress & Attire
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Erika
Wedding:
8/18/2007
3.6/5.0
They had a wide selection of bridal and bridesmaid gowns in awesome colors!
They had a wide selection of bridal and bridesmaid gowns in awesome colors!
They had a wide selection of bridal and bridesmaid gowns in awesome colors! Read less
Services Used: Dress & Attire
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Amanda
Wedding:
8/18/2007
5.0/5.0
Loved my dress..great deal TOO
Loved my dress..great deal TOO
Loved my dress..great deal TOO Read less
Services Used: Dress & Attire
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Nina
Wedding:
8/17/2007
3.8/5.0
I bought my dress and accessories at Davids in Grand Rapids. My dress was beautiful and at a good price. My alterations were speedy and done well. products are of great quality
Negatives- one of the negatives is that this is a very busy store. The bad things i experienced with this vendor occurred when my bridesmaids and I came to try things on. They give you one room for all of your people, even when they are not busy at all. They were not very responsive to the individual group, probably because they help so many people, its all about case management.
I bought my dress and accessories at Davids in Grand Rapids. My dress was beautiful and at a good price. My alterations Read more...
I bought my dress and accessories at Davids in Grand Rapids. My dress was beautiful and at a good price. My alterations were speedy and done well. products are of great quality
Negatives- one of the negatives is that this is a very busy store. The bad things i experienced with this vendor occurred when my bridesmaids and I came to try things on. They give you one room for all of your people, even when they are not busy at all. They were not very responsive to the individual group, probably because they help so many people, its all about case management. Read less
Services Used: Dress & Attire
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Danielle
Wedding:
8/17/2007
4.4/5.0
I had no problems at all with my dress, I just wished they had called me when it came in instead of waiting and sending me a card.
I had no problems at all with my dress, I just wished they had called me when it came in instead of waiting and sending me Read more...
I had no problems at all with my dress, I just wished they had called me when it came in instead of waiting and sending me a card. Read less
Services Used: Dress & Attire
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Amanda
Wedding:
8/11/2007
4.9/5.0
I bought my wedding dress and my bridemaids dresses at David's Bridal in Grand Rapids, MI. My dress was actually on sale for $99.00, which I didn't know until I got up to the register!! (Imagine my surprise, seeing as how it was a $799.00 dress!) It was perfect.. so I actually didn't have to use any of there services to get it taken up or in.. Sorry. My bridesmaids dresses were also on sale, for only $29.00.. I couldn't believe it! I was definitely lucky to find those great deals.. price wise I would highly reccomend David's Bridal. The only problem that I had was with the lady that was helping us.. she didn't seem to know what she was doing.. Maybe she was new, so I don't want to be quick to judge! But other then that everything went great!
I bought my wedding dress and my bridemaids dresses at David's Bridal in Grand Rapids, MI. My dress was actually on sale Read more...
I bought my wedding dress and my bridemaids dresses at David's Bridal in Grand Rapids, MI. My dress was actually on sale for $99.00, which I didn't know until I got up to the register!! (Imagine my surprise, seeing as how it was a $799.00 dress!) It was perfect.. so I actually didn't have to use any of there services to get it taken up or in.. Sorry. My bridesmaids dresses were also on sale, for only $29.00.. I couldn't believe it! I was definitely lucky to find those great deals.. price wise I would highly reccomend David's Bridal. The only problem that I had was with the lady that was helping us.. she didn't seem to know what she was doing.. Maybe she was new, so I don't want to be quick to judge! But other then that everything went great! Read less
Services Used: Dress & Attire
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Heather
Wedding:
7/13/2007
4.0/5.0
I got my dress for a great deal...and it was very last minute. They were very helpful.
I got my dress for a great deal...and it was very last minute. They were very helpful.
I got my dress for a great deal...and it was very last minute. They were very helpful. Read less
Services Used: Dress & Attire
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Jenny
Wedding:
7/7/2007
2.7/5.0
Had a problem with my dress and at first did not really want to fix it, but after I told them that this is the most important day of my life they got on the ball and worked with me until it was fixed.
Had a problem with my dress and at first did not really want to fix it, but after I told them that this is the most Read more...
Had a problem with my dress and at first did not really want to fix it, but after I told them that this is the most important day of my life they got on the ball and worked with me until it was fixed. Read less
Services Used: Dress & Attire
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2007Bride.
Wedding:
7/7/2007
2.4/5.0
The consultant never told me that if I altered my off-the-rack dress that it would not be cleaned as promised at time of purchase. When I brought it back to have it cleaned, they refused to clean it... even declining the offer I made to sign a wavier. Additionally I now realize that the quality of the dress for the money is not that great. A friend of mine ordered a dress she saw at David's Bridal online, for almost half the cost.
My recommendation is to not use David's Bridal as a vendor, as there are plenty of good bridal shops that would serve you better... or do as my friend did and find a dress you like in the shop and then order yourself online to save big money.
The consultant never told me that if I altered my off-the-rack dress that it would not be cleaned as promised at time of Read more...
The consultant never told me that if I altered my off-the-rack dress that it would not be cleaned as promised at time of purchase. When I brought it back to have it cleaned, they refused to clean it... even declining the offer I made to sign a wavier. Additionally I now realize that the quality of the dress for the money is not that great. A friend of mine ordered a dress she saw at David's Bridal online, for almost half the cost.
My recommendation is to not use David's Bridal as a vendor, as there are plenty of good bridal shops that would serve you better... or do as my friend did and find a dress you like in the shop and then order yourself online to save big money. Read less
Services Used: Dress & Attire
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Jamee
Wedding:
6/23/2007
2.3/5.0
I bought my bridesmaid dresses here. Really liked the styles. Also bought my veil here. A bit too pricey, but I fell in love with it.
I bought my bridesmaid dresses here. Really liked the styles. Also bought my veil here. A bit too pricey, but I fell in Read more...
I bought my bridesmaid dresses here. Really liked the styles. Also bought my veil here. A bit too pricey, but I fell in love with it. Read less
Services Used: Dress & Attire
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Jamee
Wedding:
6/23/2007
5.0/5.0
I got my bridesmaid dresses from David's Bridal. Make sure to have an appointment before you go in. They assign you a planner that helps to guide you around their product. They were very helpful.
I got my bridesmaid dresses from David's Bridal. Make sure to have an appointment before you go in. They assign you a Read more...
I got my bridesmaid dresses from David's Bridal. Make sure to have an appointment before you go in. They assign you a planner that helps to guide you around their product. They were very helpful. Read less
Services Used: Dress & Attire
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dsymons
Wedding:
6/16/2007
4.5/5.0
Great service (if you get a good consultant), great selection, great prices! You will want to make an appointment, and you will not want to go in on a Saturday! I got my dress for $99, though! There's pretty much something for everyone, because they have such a great selection...plus, it doesn't take months for your dress to come in if you have to order it. They have lots of sizes there to try on, too, so you don't have to try something that's 4 sizes too big/small. Alterations was the most expensive part for me... if you don't need a hem, it's not bad, though, and they do a great job with alterations. My bridesmaids dresses were also from here, and I loved them!
Great service (if you get a good consultant), great selection, great prices! You will want to make an appointment, and you Read more...
Great service (if you get a good consultant), great selection, great prices! You will want to make an appointment, and you will not want to go in on a Saturday! I got my dress for $99, though! There's pretty much something for everyone, because they have such a great selection...plus, it doesn't take months for your dress to come in if you have to order it. They have lots of sizes there to try on, too, so you don't have to try something that's 4 sizes too big/small. Alterations was the most expensive part for me... if you don't need a hem, it's not bad, though, and they do a great job with alterations. My bridesmaids dresses were also from here, and I loved them! Read less
Services Used: Dress & Attire
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iheart2row
Wedding:
6/15/2007
4.0/5.0
I found the perfect dress and it arrived weeks earlier than was expected. It was beautiful.
I found the perfect dress and it arrived weeks earlier than was expected. It was beautiful.
I found the perfect dress and it arrived weeks earlier than was expected. It was beautiful. Read less
Services Used: Dress & Attire
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Brittney
Wedding:
6/15/2007
3.1/5.0
I got my wedding dress, the bridesmaid dresses, and the flower girl's dress from David's. By purchasing them all there, everyone was able to save money on the dresses. We also used David's partner After Hours for the guys' tuxes because they had the color that matched the dresses (Pool). The dresses were a good deal, but I could have saved money on my veil by getting that elsewhere.
I got my wedding dress, the bridesmaid dresses, and the flower girl's dress from David's. By purchasing them all there, Read more...
I got my wedding dress, the bridesmaid dresses, and the flower girl's dress from David's. By purchasing them all there, everyone was able to save money on the dresses. We also used David's partner After Hours for the guys' tuxes because they had the color that matched the dresses (Pool). The dresses were a good deal, but I could have saved money on my veil by getting that elsewhere. Read less
Services Used: Dress & Attire
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Valerie
Wedding:
5/26/2007
2.8/5.0
The staff was not overly friendly, make sure you make an appointment or they will not be very helpful.
The staff was not overly friendly, make sure you make an appointment or they will not be very helpful.
The staff was not overly friendly, make sure you make an appointment or they will not be very helpful. Read less
Services Used: Dress & Attire
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Amanda
Wedding:
5/26/2007
3.7/5.0
The selection was awesome and the price were great we also got the tuxes to match the girls dresses. The only problem that I had was, I went in there and expected the girl to wait on me being the bride and to grab the dresses that I wanted to try on. It didn't work that way she was grabbing dresses that were way to big and styles that I would have never wanted also she would disappear for ten minutes at a time and then my mom would go get dresses that I wanted. It just felt like I was being pushed off and not appreciated!
The selection was awesome and the price were great we also got the tuxes to match the girls dresses. The only problem that Read more...
The selection was awesome and the price were great we also got the tuxes to match the girls dresses. The only problem that I had was, I went in there and expected the girl to wait on me being the bride and to grab the dresses that I wanted to try on. It didn't work that way she was grabbing dresses that were way to big and styles that I would have never wanted also she would disappear for ten minutes at a time and then my mom would go get dresses that I wanted. It just felt like I was being pushed off and not appreciated! Read less
Services Used: Dress & Attire
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Jill
Wedding:
5/25/2007
5.0/5.0
I had a very good expierence here! They were so helpful even when i had about a billion dresses to try on! They have a great selection of dresses to try on in every style! They were exceptionally helpful when another vendor messed up our original bridesmaid dresses 5 weeks before the wedding!
I had a very good expierence here! They were so helpful even when i had about a billion dresses to try on! They have a Read more...
I had a very good expierence here! They were so helpful even when i had about a billion dresses to try on! They have a great selection of dresses to try on in every style! They were exceptionally helpful when another vendor messed up our original bridesmaid dresses 5 weeks before the wedding! Read less
Services Used: Dress & Attire
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Lori
Wedding:
5/19/2007
3.2/5.0
Our assistant for the dresses was very helpful. However, she didn't really have the patience to deal with my mother - who was only trying to make everything perfect for me. We all know that mothers can be frustrating when wedding planning - but she should have been given all the respect in the world since she was paying for the dress. We did find the exact same dress in a different size that was marked $100 cheaper. They would not accomodate for the price of my dress - when we pointed out the mistake.

Other than that - my dress was abosultely gorgeous and a great price. We did not do any alterations through David's Bridal due to the price-issue.
Our assistant for the dresses was very helpful. However, she didn't really have the patience to deal with my mother - who Read more...
Our assistant for the dresses was very helpful. However, she didn't really have the patience to deal with my mother - who was only trying to make everything perfect for me. We all know that mothers can be frustrating when wedding planning - but she should have been given all the respect in the world since she was paying for the dress. We did find the exact same dress in a different size that was marked $100 cheaper. They would not accomodate for the price of my dress - when we pointed out the mistake.

Other than that - my dress was abosultely gorgeous and a great price. We did not do any alterations through David's Bridal due to the price-issue. Read less
Services Used: Dress & Attire
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schilling_jm
Wedding:
4/21/2007
4.6/5.0
The only thing that could have been better was the pricing on alterations. I used an outside vendor for my alterations because it was a lot cheaper.
The only thing that could have been better was the pricing on alterations. I used an outside vendor for my alterations Read more...
The only thing that could have been better was the pricing on alterations. I used an outside vendor for my alterations because it was a lot cheaper. Read less
Services Used: Dress & Attire
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Stacy
Wedding:
4/14/2007
2.2/5.0
Though I found a beautiful dress, the people at Davids Bridal are very rude and unwilling to be helpful. The lady who helped me acted if I was inconvienecing her and if they are busy, dont expect to get very good service. The only reason I went there was for the $99 dress sale.
Though I found a beautiful dress, the people at Davids Bridal are very rude and unwilling to be helpful. The lady who Read more...
Though I found a beautiful dress, the people at Davids Bridal are very rude and unwilling to be helpful. The lady who helped me acted if I was inconvienecing her and if they are busy, dont expect to get very good service. The only reason I went there was for the $99 dress sale. Read less
Services Used: Dress & Attire
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kwrona
Wedding:
3/29/2007
0.0/5.0
Under no circumstances would I EVER recommend going to Davids Bridal. They were a disaster! The service sucked in all areas, they were not flexible and just did not seem to want to help.
Under no circumstances would I EVER recommend going to Davids Bridal. They were a disaster! The service sucked in all Read more...
Under no circumstances would I EVER recommend going to Davids Bridal. They were a disaster! The service sucked in all areas, they were not flexible and just did not seem to want to help. Read less
Services Used: Dress & Attire, Rentals & Photobooths
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Libby
Wedding:
12/30/2006
4.4/5.0
Our wedding attire was beautiful and was exactly as we thought it would be!
Our wedding attire was beautiful and was exactly as we thought it would be!
Our wedding attire was beautiful and was exactly as we thought it would be! Read less
Services Used: Dress & Attire
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Brandy
Wedding:
12/23/2006
4.4/5.0
I loved working with the. From the moment that I walked through the door, the were very helpful to me. I never felt like I was being neglected and they always made sure that I was 100% positive with my decisions. I would definitely refer my friends and anyone else that is seeking quality service.
I loved working with the. From the moment that I walked through the door, the were very helpful to me. I never felt like I Read more...
I loved working with the. From the moment that I walked through the door, the were very helpful to me. I never felt like I was being neglected and they always made sure that I was 100% positive with my decisions. I would definitely refer my friends and anyone else that is seeking quality service. Read less
Services Used: Dress & Attire
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Cheryl
Wedding:
11/4/2006
4.9/5.0
I actually purchased my dress at a location closer to my home in Detroit, but took my mother-in-law to see the dress at this store. It was phenomenal- I looked like a princess. They knew I fell in love with a particular veil that was not in stock and no longer in circulation. The staff at this store gave me a phone number to call and had someone at headquarters track down the particular veil for me. It came shipped in the mail from a store in Texas, and I was so delighted to have the veil that matched my dress. Thanks to the staff at their Grand Rapids, Flint, and Madison Heights store for making my wedding dress as perfect as it could be!
I actually purchased my dress at a location closer to my home in Detroit, but took my mother-in-law to see the dress at Read more...
I actually purchased my dress at a location closer to my home in Detroit, but took my mother-in-law to see the dress at this store. It was phenomenal- I looked like a princess. They knew I fell in love with a particular veil that was not in stock and no longer in circulation. The staff at this store gave me a phone number to call and had someone at headquarters track down the particular veil for me. It came shipped in the mail from a store in Texas, and I was so delighted to have the veil that matched my dress. Thanks to the staff at their Grand Rapids, Flint, and Madison Heights store for making my wedding dress as perfect as it could be! Read less
Services Used: Dress & Attire
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Amber
Wedding:
10/21/2006
3.7/5.0
My dress was beautiful and Brandy was great. But they are so busy there you feel rushed and it is a little over priced.
My dress was beautiful and Brandy was great. But they are so busy there you feel rushed and it is a little over priced.
My dress was beautiful and Brandy was great. But they are so busy there you feel rushed and it is a little over priced. Read less
Services Used: Dress & Attire
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Lisa
Wedding:
10/14/2006
2.8/5.0
The people on the floor were very helpful, but the sales staff behind the counter were less than helpful. The selection of plus size dresses was not all that great, but it was better than most places. The Bridal industry as a whole needs to learn that just because you aren't a toothpick doesn't mean that you want to wear a tent to your wedding!!!
The people on the floor were very helpful, but the sales staff behind the counter were less than helpful. The selection of Read more...
The people on the floor were very helpful, but the sales staff behind the counter were less than helpful. The selection of plus size dresses was not all that great, but it was better than most places. The Bridal industry as a whole needs to learn that just because you aren't a toothpick doesn't mean that you want to wear a tent to your wedding!!! Read less
Services Used: Dress & Attire
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Christine
Wedding:
9/9/2006
4.4/5.0
The only problem that I had with David's Bridal was that at first they put the wrong style number in the computer for my bridesmaids' dresses. Luckily all the girls knew what it was suppose to look like and they ordered the right one with no problem. I was just happy that they ordered their dresses so early that it was an easy fix and we had plenty of time to fix the problem.
My dress was perfect and whenever we went to the store everyone was extremely nice and helpful.
The only problem that I had with David's Bridal was that at first they put the wrong style number in the computer for my Read more...
The only problem that I had with David's Bridal was that at first they put the wrong style number in the computer for my bridesmaids' dresses. Luckily all the girls knew what it was suppose to look like and they ordered the right one with no problem. I was just happy that they ordered their dresses so early that it was an easy fix and we had plenty of time to fix the problem.
My dress was perfect and whenever we went to the store everyone was extremely nice and helpful. Read less
Services Used: Dress & Attire
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Rachel
Wedding:
8/26/2006
2.5/5.0
:) I didn't like their dresses because they all look the same! Too many brides look alike.
:) I didn't like their dresses because they all look the same! Too many brides look alike.
:) I didn't like their dresses because they all look the same! Too many brides look alike. Read less
Services Used: Dress & Attire
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aspringer
Wedding:
8/19/2006
3.2/5.0
Selection for colors, styles and sizes were good. The only thing I didn't like too much was that you HAD to make an appointment for someone to be able to help you. Overall it was a good experience though. Would reccomend.
Selection for colors, styles and sizes were good. The only thing I didn't like too much was that you HAD to make an Read more...
Selection for colors, styles and sizes were good. The only thing I didn't like too much was that you HAD to make an appointment for someone to be able to help you. Overall it was a good experience though. Would reccomend. Read less
Services Used: Dress & Attire
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Rachel
Wedding:
8/12/2006
3.0/5.0
Everything worked well with Davids except that one of my bridesmaids ended up with the completely wrong color of dress which they refused to fix, so the day before the wedding my sister and I had to drive an hour and a half to a different shop to get the correct color. I was very dissapointed in that, also in that they were supposed to give a discount on the flower girl and bridesmaids dresses and didn't. That sort of sneaking around is just unprofessional.
Everything worked well with Davids except that one of my bridesmaids ended up with the completely wrong color of dress Read more...
Everything worked well with Davids except that one of my bridesmaids ended up with the completely wrong color of dress which they refused to fix, so the day before the wedding my sister and I had to drive an hour and a half to a different shop to get the correct color. I was very dissapointed in that, also in that they were supposed to give a discount on the flower girl and bridesmaids dresses and didn't. That sort of sneaking around is just unprofessional. Read less
Services Used: Dress & Attire
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MelBuchanan
Wedding:
8/12/2006
4.0/5.0
The dress buying experience was marvelous. I did have problems with the dress alterations though. I spent more on alterations for the dress than the dress itself. I would say to bring the dress to a private alteration outside of David's Bridal if you need alterations.
The dress buying experience was marvelous. I did have problems with the dress alterations though. I spent more on Read more...
The dress buying experience was marvelous. I did have problems with the dress alterations though. I spent more on alterations for the dress than the dress itself. I would say to bring the dress to a private alteration outside of David's Bridal if you need alterations. Read less
Services Used: Dress & Attire
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PJ
Wedding:
7/15/2006
4.0/5.0
I'm picky when it comes to what I wear. I had certain dresses in mind and when I put them on they looked terrible. My MOH suggested a dress and I wasn't sold on it....as soon as I put it on, I knew it was the dress. The girls there were very friendly and suggested the veil and tiara which I didn't want to begin with but glad they talked me into it b/c it just wouldn't have been the same without. Anyway, the price was right and the financing was a good deal. No interest blah blah blah. Worked out well since I was in two more weddings after mine.

The only thing is I would not go there for alterations. Their prices for that are a little ridiculous.

My total for my dress was $600 and that included my dress, vail, tiara, bra, and the crinoline.
I'm picky when it comes to what I wear. I had certain dresses in mind and when I put them on they looked terrible. My MOH Read more...
I'm picky when it comes to what I wear. I had certain dresses in mind and when I put them on they looked terrible. My MOH suggested a dress and I wasn't sold on it....as soon as I put it on, I knew it was the dress. The girls there were very friendly and suggested the veil and tiara which I didn't want to begin with but glad they talked me into it b/c it just wouldn't have been the same without. Anyway, the price was right and the financing was a good deal. No interest blah blah blah. Worked out well since I was in two more weddings after mine.

The only thing is I would not go there for alterations. Their prices for that are a little ridiculous.

My total for my dress was $600 and that included my dress, vail, tiara, bra, and the crinoline. Read less
Services Used: Dress & Attire
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vergie_rolf
Wedding:
6/24/2006
4.4/5.0
I really enjoyed buying my dress from David's Bridal! They were really friendly and helpful. It made at least this part of wedding planning easy.
I really enjoyed buying my dress from David's Bridal! They were really friendly and helpful. It made at least this part of Read more...
I really enjoyed buying my dress from David's Bridal! They were really friendly and helpful. It made at least this part of wedding planning easy. Read less
Services Used: Dress & Attire
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mrs.patterson
Wedding:
6/10/2006
5.0/5.0
I got my dress at David's Bridal. I love it. It wasn't too expensive because I got it on sale. It was clean and they packaged it well for me. The staff was very attentive to my needs. The dressings rooms were clean and organized. I would definitely suggest it to a friend.
I got my dress at David's Bridal. I love it. It wasn't too expensive because I got it on sale. It was clean and they Read more...
I got my dress at David's Bridal. I love it. It wasn't too expensive because I got it on sale. It was clean and they packaged it well for me. The staff was very attentive to my needs. The dressings rooms were clean and organized. I would definitely suggest it to a friend. Read less
Services Used: Dress & Attire
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Kassandra
Wedding:
5/27/2006
3.8/5.0
They were very friendly (But had bad breathe). Some things were costly like alterations reasonable pricing and discounts.
They were very friendly (But had bad breathe). Some things were costly like alterations reasonable pricing and discounts.
They were very friendly (But had bad breathe). Some things were costly like alterations reasonable pricing and discounts. Read less
Services Used: Dress & Attire
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Laura
Wedding:
2/18/2006
3.6/5.0
The salespeople could be a little less vulture-ish, but overall it was a good experience. I was able to find a great, affordable dress that wasn't the same one everyone else has, and I wouldn't have gone anywhere else to dress my out-of-state bridesmaids. One bridesmaid got the wrong skirt, but I didn't even notice it until the reception. I chose to get my alterations elsewhere based on previous experience.
The salespeople could be a little less vulture-ish, but overall it was a good experience. I was able to find a great, Read more...
The salespeople could be a little less vulture-ish, but overall it was a good experience. I was able to find a great, affordable dress that wasn't the same one everyone else has, and I wouldn't have gone anywhere else to dress my out-of-state bridesmaids. One bridesmaid got the wrong skirt, but I didn't even notice it until the reception. I chose to get my alterations elsewhere based on previous experience. Read less
Services Used: Dress & Attire
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ashleym
Wedding:
10/29/2005
3.0/5.0
It was frustrating to be treated like a number, and have to wait to try on dresses. I liked other venders that weren't as busy better - but they had the dress I wanted.
It was frustrating to be treated like a number, and have to wait to try on dresses. I liked other venders that weren't as Read more...
It was frustrating to be treated like a number, and have to wait to try on dresses. I liked other venders that weren't as busy better - but they had the dress I wanted. Read less
Services Used: Dress & Attire
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Melissa
Wedding:
6/25/2005
4.7/5.0
Great customer service, lots of dresses to choose from.
Great customer service, lots of dresses to choose from.
Great customer service, lots of dresses to choose from. Read less
Services Used: Dress & Attire
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volleygirl316
Wedding:
11/13/2004
1.6/5.0
I was not pleased with them at all, they lost all of my girls dress sizes and didn't even give us a discount.
I was not pleased with them at all, they lost all of my girls dress sizes and didn't even give us a discount.
I was not pleased with them at all, they lost all of my girls dress sizes and didn't even give us a discount. Read less
Services Used: Wedding Cake, Catering, Flowers, Invitations, Jewelry, Officiant, Photography, Transportation, Wedding Venue, Videography
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Sarah
Wedding:
10/30/2004
3.6/5.0
They were very attentive when first arriving at the store and they have quite the selection. The girl that helped me was nice but seemed preoccupied the majority of the time. They have a seamstress on staff and that was helpful to be able to be fitted there, even though it still took a while since they are a busy store. They do not have a huge variety of veils. I was looking for a certain style and they had something similar but it was really expensive. The dresses are good quality and priced nicely (especially with their continual sales) but the accessories are a little high. Also, they have very little for maternity bridesmaid's dresses. I had a bridesmaid that was 6 months pregnant and the options were for her to order the dress way too big or wear a completely different style in a maternity dress. I wasn't impressed by that.
They were very attentive when first arriving at the store and they have quite the selection. The girl that helped me was Read more...
They were very attentive when first arriving at the store and they have quite the selection. The girl that helped me was nice but seemed preoccupied the majority of the time. They have a seamstress on staff and that was helpful to be able to be fitted there, even though it still took a while since they are a busy store. They do not have a huge variety of veils. I was looking for a certain style and they had something similar but it was really expensive. The dresses are good quality and priced nicely (especially with their continual sales) but the accessories are a little high. Also, they have very little for maternity bridesmaid's dresses. I had a bridesmaid that was 6 months pregnant and the options were for her to order the dress way too big or wear a completely different style in a maternity dress. I wasn't impressed by that. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
3.4/5.0
My visits to David's Bridal were always hit or miss. Some of the girls were really helpful, I'd recommend Qua to anyone. The alterations dept. were a little frustrating. I was supposed to pick my dress up 2 weeks prior to the wedding and though my alterations were done, the cleaning and pressing wasn't.. so I ended up having to pick my dress 2 days before the wedding.
My visits to David's Bridal were always hit or miss. Some of the girls were really helpful, I'd recommend Qua to anyone. Read more...
My visits to David's Bridal were always hit or miss. Some of the girls were really helpful, I'd recommend Qua to anyone. The alterations dept. were a little frustrating. I was supposed to pick my dress up 2 weeks prior to the wedding and though my alterations were done, the cleaning and pressing wasn't.. so I ended up having to pick my dress 2 days before the wedding. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.0/5.0
I found my perfect wedding dress at David's Bridal! My bridesmaids also wore different styles of short dresses in the rosewood color and looked stunning. My dress was only $450 and I was able to alter it (with a different company) to get exactly what I wanted! I would not recommend altering your dress at David's Bridal only because you can get it done elsewhere for much cheaper and I'm sure it will turn out perfect like mine did. You just have to find someone/somewhere with great reviews and that you can trust.
I found my perfect wedding dress at David's Bridal! My bridesmaids also wore different styles of short dresses in the Read more...
I found my perfect wedding dress at David's Bridal! My bridesmaids also wore different styles of short dresses in the rosewood color and looked stunning. My dress was only $450 and I was able to alter it (with a different company) to get exactly what I wanted! I would not recommend altering your dress at David's Bridal only because you can get it done elsewhere for much cheaper and I'm sure it will turn out perfect like mine did. You just have to find someone/somewhere with great reviews and that you can trust. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Dress finding made simple! The staff was amazing. I was becoming overwhelmed the day I went because I wasn't finding "the one" and "getting that feeling". The staff was able to help me relax and focus and find my perfect dress. I couldn't have asked for a better dress. When I saw the sparkle and the glimmer in my eyes, then having my mom come around the corner and see instant tears I knew it was the dress. They were great and I would recommend them. I just sent in my gown through their preservation system as well. So I hope my dress comes back as good as it looked the day I bought it!
Dress finding made simple! The staff was amazing. I was becoming overwhelmed the day I went because I wasn't finding "the Read more...
Dress finding made simple! The staff was amazing. I was becoming overwhelmed the day I went because I wasn't finding "the one" and "getting that feeling". The staff was able to help me relax and focus and find my perfect dress. I couldn't have asked for a better dress. When I saw the sparkle and the glimmer in my eyes, then having my mom come around the corner and see instant tears I knew it was the dress. They were great and I would recommend them. I just sent in my gown through their preservation system as well. So I hope my dress comes back as good as it looked the day I bought it! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Very helpful service. Dress was ready on time. Flexible with times and scheduling around what was good for me.
Very helpful service. Dress was ready on time. Flexible with times and scheduling around what was good for me.
Very helpful service. Dress was ready on time. Flexible with times and scheduling around what was good for me. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.6/5.0
My appointments went well. I have large hips, so the attendant suggested an A-line instead of a ballgown, which I wasn't sure about, but it looked really nice and made me look thinner! The ballgown actually made me look bigger. So kudos to the attendant for knowing how to fit someone's shape.

My alterations were always done on time and came out beautifully. There was a bit of a delay getting my dress, so I had to make a few phone calls to the store to check on it, but it ended up coming in with just enough time to do the alterations. They waived the rush fee since it was the vendor's fault, not mine (I'd ordered nine months in advance, plenty of time).
My appointments went well. I have large hips, so the attendant suggested an A-line instead of a ballgown, which I wasn't Read more...
My appointments went well. I have large hips, so the attendant suggested an A-line instead of a ballgown, which I wasn't sure about, but it looked really nice and made me look thinner! The ballgown actually made me look bigger. So kudos to the attendant for knowing how to fit someone's shape.

My alterations were always done on time and came out beautifully. There was a bit of a delay getting my dress, so I had to make a few phone calls to the store to check on it, but it ended up coming in with just enough time to do the alterations. They waived the rush fee since it was the vendor's fault, not mine (I'd ordered nine months in advance, plenty of time). Read less
Services Used: Dress & Attire
Bg21
Anonymous
Wedding:
1+ year ago
5.0/5.0
The sales associates were very kind. I tried on about 15 dresses in one afternoon and i didnt feel rushed or pressured. They were very accommodating and helped me pick the dress that made me feel amazing
The sales associates were very kind. I tried on about 15 dresses in one afternoon and i didnt feel rushed or pressured. Read more...
The sales associates were very kind. I tried on about 15 dresses in one afternoon and i didnt feel rushed or pressured. They were very accommodating and helped me pick the dress that made me feel amazing Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
4.6/5.0
They took good care of me. One of the seamstresses was not the friendliest, but my dress turned out lovely and I had so many compliments about the flutter sleeves that we added to the dress
They took good care of me. One of the seamstresses was not the friendliest, but my dress turned out lovely and I had so Read more...
They took good care of me. One of the seamstresses was not the friendliest, but my dress turned out lovely and I had so many compliments about the flutter sleeves that we added to the dress Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
4.3/5.0
They were very helpful with fittings and suggestions on bridesmaid dresses to match my wedding gown.
They were very helpful with fittings and suggestions on bridesmaid dresses to match my wedding gown.
They were very helpful with fittings and suggestions on bridesmaid dresses to match my wedding gown. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
3.9/5.0
Ha trouble sizing my dress tried to put me in a 10 when I end up with a 6 with no alteration.,and made me pay 100 bucks more to rush it. Alterations were super expensive.
Ha trouble sizing my dress tried to put me in a 10 when I end up with a 6 with no alteration.,and made me pay 100 bucks Read more...
Ha trouble sizing my dress tried to put me in a 10 when I end up with a 6 with no alteration.,and made me pay 100 bucks more to rush it. Alterations were super expensive. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
4.4/5.0
Loved my dress, and it was definitely worth the price. I got a beautiful vintage looking lace strapless dress with beading for half price. It was originally $900 and it was on sale for $$500. They had the $99 sale going on so that meant I got $50 off that which made it $450. The only thing I would have to complain about, the consultants are obviously paid commission since when you come in for one thing, they want to sell you the whole store, including shoes, jewelry, tiaras, veils, undergarments and alot of those things I could have gotten for a better price elsewhere so its hard to keep the consultant only focused on the dress you want. Another issue was the alterations. It wasn't so bad of a price, but since they have so many, its crazy how many weeks they need just for one thing. My bustle took 6 weeks and since I planned my wedding in 4 months, I basically got my wedding dress the week before I got married and that was kind of scary since I didnt know if I changed physically in a month and a half and could still fit in my dress! Overall though, David's Bridal has good prices when it comes to dresses and alterations. Just be prepared to get a whole lot of sales pushing and keep in mind the time factor.
Loved my dress, and it was definitely worth the price. I got a beautiful vintage looking lace strapless dress with beading Read more...
Loved my dress, and it was definitely worth the price. I got a beautiful vintage looking lace strapless dress with beading for half price. It was originally $900 and it was on sale for $$500. They had the $99 sale going on so that meant I got $50 off that which made it $450. The only thing I would have to complain about, the consultants are obviously paid commission since when you come in for one thing, they want to sell you the whole store, including shoes, jewelry, tiaras, veils, undergarments and alot of those things I could have gotten for a better price elsewhere so its hard to keep the consultant only focused on the dress you want. Another issue was the alterations. It wasn't so bad of a price, but since they have so many, its crazy how many weeks they need just for one thing. My bustle took 6 weeks and since I planned my wedding in 4 months, I basically got my wedding dress the week before I got married and that was kind of scary since I didnt know if I changed physically in a month and a half and could still fit in my dress! Overall though, David's Bridal has good prices when it comes to dresses and alterations. Just be prepared to get a whole lot of sales pushing and keep in mind the time factor. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
5.0/5.0
They staff member we worked with the choose the dress was great.
The dress was perfect!
They staff member we worked with the choose the dress was great.
The dress was perfect!
They staff member we worked with the choose the dress was great.
The dress was perfect! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
3.4/5.0
I got my dress at DB, it's cheap and it's very pretty. I have to say it's good for the price. For a dress that I'll only wear for a few hours~ I end up buying it on their website. I'm very happy with my dress though.
The day I went to try thigns on, the sales lady was very inexperience, kept asking her supervisor for help. On another day, I believe it was during Christmas holiday and they are under staffed. My sales girl was helping 3 brides at the same time! Definately need better training for their employee.
I got my dress at DB, it's cheap and it's very pretty. I have to say it's good for the price. For a dress that I'll only Read more...
I got my dress at DB, it's cheap and it's very pretty. I have to say it's good for the price. For a dress that I'll only wear for a few hours~ I end up buying it on their website. I'm very happy with my dress though.
The day I went to try thigns on, the sales lady was very inexperience, kept asking her supervisor for help. On another day, I believe it was during Christmas holiday and they are under staffed. My sales girl was helping 3 brides at the same time! Definately need better training for their employee. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
5.0/5.0
I loved my invites a lot! they were exactly what I wanted, the only thing that would have been better was if I was able to change the font color, it made me have white which made it harder to see.
I loved my invites a lot! they were exactly what I wanted, the only thing that would have been better was if I was able to Read more...
I loved my invites a lot! they were exactly what I wanted, the only thing that would have been better was if I was able to change the font color, it made me have white which made it harder to see. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
4.7/5.0
Vera Wang Organza Fit and Flare Gown with Bias Flange Skirt Style VW351011 in 'Blush' with Etsy Crystal belt and Etsy fascinator. Shoes by Vera Wang.
Vera Wang Organza Fit and Flare Gown with Bias Flange Skirt Style VW351011 in 'Blush' with Etsy Crystal belt and Etsy Read more...
Vera Wang Organza Fit and Flare Gown with Bias Flange Skirt Style VW351011 in 'Blush' with Etsy Crystal belt and Etsy fascinator. Shoes by Vera Wang. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
4.3/5.0
Loved my dress. Store was very busy so there was one worker to about 3 brides.. Wished they would have steamed my dress for me.
Loved my dress. Store was very busy so there was one worker to about 3 brides.. Wished they would have steamed my dress Read more...
Loved my dress. Store was very busy so there was one worker to about 3 brides.. Wished they would have steamed my dress for me. Read less
Services Used: Dress & Attire
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Jules
Wedding:
7/31/2004
1.8/5.0
My shopping experience here was okay. When shopping for my gown, my mom, sister and I went through the racks finding my size and gowns I would like. I tried them on and bought one that I had previously found in their catalog. The price was good.

We proceeded with the brides maids gowns and that went okay. Simple dress. Three of four girls had to buy size 2's and get them altered to fit right and one girl had to buy a dress way too big around because she is so tall. It was too bad the dresses didn't just fit as is.

The worst thing with David's Bridal is that after you pay for your dress and wait for it to "come in", they treat you like crap. They only care about you BEFORE you give them money. They also made me wait for my dress to "come in" and then gave me the store dress that had been tried on a zillion times (and yes there was a bit of damage on it). No help from them, they still said it was a new dress. At least that it was concealed and yes I looked really good in that dress!
My shopping experience here was okay. When shopping for my gown, my mom, sister and I went through the racks finding my Read more...
My shopping experience here was okay. When shopping for my gown, my mom, sister and I went through the racks finding my size and gowns I would like. I tried them on and bought one that I had previously found in their catalog. The price was good.

We proceeded with the brides maids gowns and that went okay. Simple dress. Three of four girls had to buy size 2's and get them altered to fit right and one girl had to buy a dress way too big around because she is so tall. It was too bad the dresses didn't just fit as is.

The worst thing with David's Bridal is that after you pay for your dress and wait for it to "come in", they treat you like crap. They only care about you BEFORE you give them money. They also made me wait for my dress to "come in" and then gave me the store dress that had been tried on a zillion times (and yes there was a bit of damage on it). No help from them, they still said it was a new dress. At least that it was concealed and yes I looked really good in that dress! Read less
Services Used: Dress & Attire
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Andrea
Wedding:
5/10/2003
4.7/5.0
David's Bridal in Grand Rapids MI was an absolutely incredible place to be. They were so helpful and so patient. I was at a point when I though all hope was lost becuase all the dresses I liked were WAY out of my price range at other shops but I couldn't decide because everything was so affordable there and the styles were amazing. They really let you take you time and let you make the decision... they really get it in how important your wedding day really is.
David's Bridal in Grand Rapids MI was an absolutely incredible place to be. They were so helpful and so patient. I was at Read more...
David's Bridal in Grand Rapids MI was an absolutely incredible place to be. They were so helpful and so patient. I was at a point when I though all hope was lost becuase all the dresses I liked were WAY out of my price range at other shops but I couldn't decide because everything was so affordable there and the styles were amazing. They really let you take you time and let you make the decision... they really get it in how important your wedding day really is. Read less
Services Used: Dress & Attire
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