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Davids Bridal

Henrietta , NY

LOCATION

3333 W Henrietta Rd
Henrietta, NY US 14623 (map)

PHONE

585-475-0410

WEBSITE

View website
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Dress & Attire

REVIEWS

3.7
out of 5.0
3.7/5.0
3.8/5.0
3.5/5.0
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3.5/5.0
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Anonymous
Wedding:
Recently Married
3.5/5.0
I bought my bridal gown and all of my bridesmaid dresses from Davids. I have to be fair, they messed up a lot, but they found a way to make up for it - for the most part.

1. My bridesmaids found a dress they liked thankfully about 8 months before the wedding, so there was plenty of time. The sales person told me, repeatedly, that she would let me know if David's decided to discontinue that style dress before the last girl ordered hers. Two weeks went by and when the 4th girl called to place the order, David's told her that style was discontinued and it was nowhere in the U.S. in her size... No warning, no heads up. All of the girls then had to return their dresses and we had to start again. To make up for it, they gave us an additional 20% off of the dresses and allowed the girls to return them for a full refund. So, again, to be fair, they made up for that. But don't promise you'll keep the brides looped in if you aren't or can't.

2. The bridesmaids picked a new dress just last week. When the first two went to order them, David's said they wouldn't be in until a month before the wedding... YIKES! So I called up the store to find out why they're so late (it's 4 months before my wedding, why would they take so long?). Come to find out, this whole time they've had my wedding date wrong. They had it over a month later than the actual! The guy told me that he couldn't change it in the system, but he has made a "note" of it.

So - for price, value, and convenience, I give David's a thumbs up. For attention to details, I caution that you, brides, STAY ON TOP OF THEM for everything. Call to double check all of your arrangements, dress delivery, availability, appointments, dates, etc. Don't assume they know what's going on with your wedding party, because chances are something is probably off.
I bought my bridal gown and all of my bridesmaid dresses from Davids. I have to be fair, they messed up a lot, but they Read more...
I bought my bridal gown and all of my bridesmaid dresses from Davids. I have to be fair, they messed up a lot, but they found a way to make up for it - for the most part.

1. My bridesmaids found a dress they liked thankfully about 8 months before the wedding, so there was plenty of time. The sales person told me, repeatedly, that she would let me know if David's decided to discontinue that style dress before the last girl ordered hers. Two weeks went by and when the 4th girl called to place the order, David's told her that style was discontinued and it was nowhere in the U.S. in her size... No warning, no heads up. All of the girls then had to return their dresses and we had to start again. To make up for it, they gave us an additional 20% off of the dresses and allowed the girls to return them for a full refund. So, again, to be fair, they made up for that. But don't promise you'll keep the brides looped in if you aren't or can't.

2. The bridesmaids picked a new dress just last week. When the first two went to order them, David's said they wouldn't be in until a month before the wedding... YIKES! So I called up the store to find out why they're so late (it's 4 months before my wedding, why would they take so long?). Come to find out, this whole time they've had my wedding date wrong. They had it over a month later than the actual! The guy told me that he couldn't change it in the system, but he has made a "note" of it.

So - for price, value, and convenience, I give David's a thumbs up. For attention to details, I caution that you, brides, STAY ON TOP OF THEM for everything. Call to double check all of your arrangements, dress delivery, availability, appointments, dates, etc. Don't assume they know what's going on with your wedding party, because chances are something is probably off. Read less
Services Used: Dress & Attire
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Rainalynn
Wedding:
8/31/2013
5.0/5.0
My dress from David's bridal was AMAZING! The alterations were perfection and that dress fit me like a GLOVE! All of my bridesmaids received their dresses from David's as well. Two of my bridesmaids lived in Winnipeg, MB, Canada, one in Edmonton, AB, Canada and one in Rochester, NY. It was great because they were all able to try on the same dresses in three different cities in two different countries! They all would send me pictures of what each of them looked like in different dresses and we were able to decide on style via picture text messaging! The staff at all of the locations were so great and accommodating! I highly recommend going to David's especially if you are a bride like me with bridesmaids all over North America!
My dress from David's bridal was AMAZING! The alterations were perfection and that dress fit me like a GLOVE! All of my Read more...
My dress from David's bridal was AMAZING! The alterations were perfection and that dress fit me like a GLOVE! All of my bridesmaids received their dresses from David's as well. Two of my bridesmaids lived in Winnipeg, MB, Canada, one in Edmonton, AB, Canada and one in Rochester, NY. It was great because they were all able to try on the same dresses in three different cities in two different countries! They all would send me pictures of what each of them looked like in different dresses and we were able to decide on style via picture text messaging! The staff at all of the locations were so great and accommodating! I highly recommend going to David's especially if you are a bride like me with bridesmaids all over North America! Read less
Services Used: Dress & Attire
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cathy
Wedding:
7/19/2013
4.2/5.0
the 1st sales lady we had ignored us for the most part. the 2nd one was really great and the seamstress was fantastic and a lot of fun
the 1st sales lady we had ignored us for the most part. the 2nd one was really great and the seamstress was fantastic and Read more...
the 1st sales lady we had ignored us for the most part. the 2nd one was really great and the seamstress was fantastic and a lot of fun Read less
Services Used: Dress & Attire
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Michele
Wedding:
7/21/2012
4.8/5.0
I got my dress at David's Bridal in Henrietta. I really loved it and everyone thought it looked amazing. It was also helpful to use David's since all of my bridesmaids were from out of town, so we could order them at different stores and they would be the same. It also made matching items in my shade of blue (malibu) much easier. The staff was very helpful and the women in alterations were very lovely to deal with.
I got my dress at David's Bridal in Henrietta. I really loved it and everyone thought it looked amazing. It was also Read more...
I got my dress at David's Bridal in Henrietta. I really loved it and everyone thought it looked amazing. It was also helpful to use David's since all of my bridesmaids were from out of town, so we could order them at different stores and they would be the same. It also made matching items in my shade of blue (malibu) much easier. The staff was very helpful and the women in alterations were very lovely to deal with. Read less
Services Used: Dress & Attire
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jeno21m
Wedding:
11/11/2011
3.1/5.0
The only reason I decided to go with David's Bridal was because I knew that having people in the wedding that lived out of state would easily be able to match my colors I picked by going to a Davids Bridal near them. However, this Davids Bridal in Henrietta NY was not very helpful because when my MOH found the perfect dress, the staff there told us that it was too late to order it. After asking them to call a different Davids Bridal to see if they happened to have the dress, the staff states that they had already called some. After leaving, and almost deciding to go elsewhere, I tried calling several other Davids Bridals, one of which was in Pennsylvania. They were very friendly there and sent us the dress that my MOH wanted! Sad part is, they had never gotten called by the Davids Bridal in Henrietta to see if they had the dress we wanted. I guess if you want it done right, sometimes you just have to do it yourself!!
The only reason I decided to go with David's Bridal was because I knew that having people in the wedding that lived out of Read more...
The only reason I decided to go with David's Bridal was because I knew that having people in the wedding that lived out of state would easily be able to match my colors I picked by going to a Davids Bridal near them. However, this Davids Bridal in Henrietta NY was not very helpful because when my MOH found the perfect dress, the staff there told us that it was too late to order it. After asking them to call a different Davids Bridal to see if they happened to have the dress, the staff states that they had already called some. After leaving, and almost deciding to go elsewhere, I tried calling several other Davids Bridals, one of which was in Pennsylvania. They were very friendly there and sent us the dress that my MOH wanted! Sad part is, they had never gotten called by the Davids Bridal in Henrietta to see if they had the dress we wanted. I guess if you want it done right, sometimes you just have to do it yourself!! Read less
Services Used: Dress & Attire
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esands519
Wedding:
6/3/2011
5.0/5.0
I bought my wedding dress from David's Bridal in Henrietta earlier this year. I tried several smaller boutiques first, but fell in love with one of their Signature Galina gowns the minute I tried it on. The staff is super helpful and will find you anything you need. David's has lots of sales and gives you discounts for other items you might need (bridesmaids dresses, accessories, etc) which means you don't have to spend as much as you would in a smaller shop!
I bought my wedding dress from David's Bridal in Henrietta earlier this year. I tried several smaller boutiques first, but Read more...
I bought my wedding dress from David's Bridal in Henrietta earlier this year. I tried several smaller boutiques first, but fell in love with one of their Signature Galina gowns the minute I tried it on. The staff is super helpful and will find you anything you need. David's has lots of sales and gives you discounts for other items you might need (bridesmaids dresses, accessories, etc) which means you don't have to spend as much as you would in a smaller shop! Read less
Services Used: Dress & Attire
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Carrie
Wedding:
12/31/2010
4.3/5.0
I had scheduled and apt. w/Sandie at David Bridal last spring, not expecting to find my dress on my first outing. Sandie was wonderful – she asked me to show her a few dresses I was interested in, in the catalogue, she pulled those, and then asked if it was all right if she pulled a dress she had in mind, and thought I would look great in. I remember looking at the dress online, and it didn’t really catch my eye, it was not something I would have chosen on my own………….but it was perfect! They say that you just “know” when it’s the right dress – and it is true, I fell in love with the dress she chose for me and got married in it this last December. If you are visiting this location, ask to make your appointment with Sandie!
I had scheduled and apt. w/Sandie at David Bridal last spring, not expecting to find my dress on my first outing. Sandie Read more...
I had scheduled and apt. w/Sandie at David Bridal last spring, not expecting to find my dress on my first outing. Sandie was wonderful – she asked me to show her a few dresses I was interested in, in the catalogue, she pulled those, and then asked if it was all right if she pulled a dress she had in mind, and thought I would look great in. I remember looking at the dress online, and it didn’t really catch my eye, it was not something I would have chosen on my own………….but it was perfect! They say that you just “know” when it’s the right dress – and it is true, I fell in love with the dress she chose for me and got married in it this last December. If you are visiting this location, ask to make your appointment with Sandie! Read less
Services Used: Dress & Attire
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Chanh
Wedding:
7/24/2010
3.4/5.0
i got my who dress, veil, tiara, slip and my bridesmaids dresses from davids. they did a great job with the bridesmaides dresses but i was unhappy with my experience. when i tried on my dress the alterations lady kept on saying i would be a 2 but i was actually a 0 and i had to push on my lady that i could fit into a 0 dress and that we shouldnt order a 2. when i went to get my alterations they thought i didnt need it shortened until 3 days before my wedding and i was freaking out. i was not too happy they wanted me to pick up my dress at 7 the night before the wedding and i had told them about my rehearsal dinner and etc. but they managed to get it done on time but i still feel like i had to rush around when it shouldve been done right the first time. the other thing that stinks about davids is that you can not return anything even if you dont open the package ... i wish i went somewhere else.
i got my who dress, veil, tiara, slip and my bridesmaids dresses from davids. they did a great job with the bridesmaides Read more...
i got my who dress, veil, tiara, slip and my bridesmaids dresses from davids. they did a great job with the bridesmaides dresses but i was unhappy with my experience. when i tried on my dress the alterations lady kept on saying i would be a 2 but i was actually a 0 and i had to push on my lady that i could fit into a 0 dress and that we shouldnt order a 2. when i went to get my alterations they thought i didnt need it shortened until 3 days before my wedding and i was freaking out. i was not too happy they wanted me to pick up my dress at 7 the night before the wedding and i had told them about my rehearsal dinner and etc. but they managed to get it done on time but i still feel like i had to rush around when it shouldve been done right the first time. the other thing that stinks about davids is that you can not return anything even if you dont open the package ... i wish i went somewhere else. Read less
Services Used: Dress & Attire
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Danielle
Wedding:
5/1/2010
4.2/5.0
I absolutely loved my dress, and the alternations manager was amazing. The customer service could have been better.
I absolutely loved my dress, and the alternations manager was amazing. The customer service could have been better.
I absolutely loved my dress, and the alternations manager was amazing. The customer service could have been better. Read less
Services Used: Dress & Attire
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lhoule1017
Wedding:
9/26/2009
4.0/5.0
I am very pleased with my dress. It was my dream dress. I loved it. The women there to help are amazing. Very pleasant to work with and made me feel comfortable. The price of the dress was decent since I got it on a sale. The ONLY negative thing is the alterations. I spent over $350 and my dress wasnt altered correctly. It was still too long. I measured with the same heels i wore that day, but it still wasnt done right. I was very upset. And since it was too long my beautiful perfect dress got ruined since everyone kept stepping on the back (even when it was busteled) My dress tore and is currently in the closet.
I am very pleased with my dress. It was my dream dress. I loved it. The women there to help are amazing. Very pleasant to Read more...
I am very pleased with my dress. It was my dream dress. I loved it. The women there to help are amazing. Very pleasant to work with and made me feel comfortable. The price of the dress was decent since I got it on a sale. The ONLY negative thing is the alterations. I spent over $350 and my dress wasnt altered correctly. It was still too long. I measured with the same heels i wore that day, but it still wasnt done right. I was very upset. And since it was too long my beautiful perfect dress got ruined since everyone kept stepping on the back (even when it was busteled) My dress tore and is currently in the closet. Read less
Services Used: Dress & Attire
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Sondra
Wedding:
9/19/2009
5.0/5.0
Davids Bridal did an excellent job for me and my girls. Their prices were reasonable and they were very professional.
Davids Bridal did an excellent job for me and my girls. Their prices were reasonable and they were very professional.
Davids Bridal did an excellent job for me and my girls. Their prices were reasonable and they were very professional. Read less
Services Used: Dress & Attire
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Emily
Wedding:
8/8/2009
5.0/5.0
After hearing all the back-and-forth good and bad comments on Davids, I was pleasantly surprised at the service I received. Not only was it good, but it was good every single time I went in the store. As long as she was working, the same consultant who saw me on day one made sure that she took care of me every time I came in the store. (I was in a good half-dozen times, as allowing the bridesmaids to choose their own dresses meant several trips just for the sake of trying things on.) I was always treated like I was the only person in the store, and my consultant never tried to sell me anything more expensive than I wanted - in fact, she would point out different items (shoes and such) that got the job done for a much lower price than the sparkly, always featured items on mannequins and in the windows.

The store was the Henrietta store in Rochester, NY.
After hearing all the back-and-forth good and bad comments on Davids, I was pleasantly surprised at the service I Read more...
After hearing all the back-and-forth good and bad comments on Davids, I was pleasantly surprised at the service I received. Not only was it good, but it was good every single time I went in the store. As long as she was working, the same consultant who saw me on day one made sure that she took care of me every time I came in the store. (I was in a good half-dozen times, as allowing the bridesmaids to choose their own dresses meant several trips just for the sake of trying things on.) I was always treated like I was the only person in the store, and my consultant never tried to sell me anything more expensive than I wanted - in fact, she would point out different items (shoes and such) that got the job done for a much lower price than the sparkly, always featured items on mannequins and in the windows.

The store was the Henrietta store in Rochester, NY. Read less
Services Used: Dress & Attire
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Bekirae11
Wedding:
6/27/2009
3.4/5.0
Lots of selection in dresses at all prices. My dress had a stain on it from someone's makeup so they cleaned it. Luckily I inspected it, it was still there. They they had to turn around and have it shipped from another store in that size, but it didn't quite fit the same so I had to have alterations done. In the end, it was the perfect dress but it was a little hassle to get there.
Lots of selection in dresses at all prices. My dress had a stain on it from someone's makeup so they cleaned it. Luckily I Read more...
Lots of selection in dresses at all prices. My dress had a stain on it from someone's makeup so they cleaned it. Luckily I inspected it, it was still there. They they had to turn around and have it shipped from another store in that size, but it didn't quite fit the same so I had to have alterations done. In the end, it was the perfect dress but it was a little hassle to get there. Read less
Services Used: Dress & Attire
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Laura
Wedding:
6/20/2009
3.4/5.0
The dress was beautiful! The service was adequate.
The dress was beautiful! The service was adequate.
The dress was beautiful! The service was adequate. Read less
Services Used: Dress & Attire
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Bananya7
Wedding:
6/6/2009
4.6/5.0
Got my dress here for $99! It was the first dress I tried on but at the time it was like $500. I kept looking but came back and it was on sale. You can really find a good deal here. Service was great, but only if you have an appointment. Don't get your dress altered.
Got my dress here for $99! It was the first dress I tried on but at the time it was like $500. I kept looking but came Read more...
Got my dress here for $99! It was the first dress I tried on but at the time it was like $500. I kept looking but came back and it was on sale. You can really find a good deal here. Service was great, but only if you have an appointment. Don't get your dress altered. Read less
Services Used: Dress & Attire
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jenndlphn
Wedding:
1/17/2009
3.2/5.0
I was very happy with my dress and my girls' dresses and the cost was actually pretty decent. I was not so happy with the customer service. I was not told that my dress did not have a bustle until after I swiped my credit card and since the altering is extra, they then wanted to schedule that appointment. I didn't purchase my undergarments at the same time as my dress but they said they had everything in the computer that I could just call and pay over the phone when I was ready to order them, when I called they could not find any of the information, telling me I had to bring my dress back in and try everything on again - then I go in to do that and the woman says all of my info is right in the computer, that I had come out for nothing. My mom was told she only needed to put down a deposit to order her dress but then when she went to order it they told us she had to pay for the entire thing. Too many people telling you different things.
I was very happy with my dress and my girls' dresses and the cost was actually pretty decent. I was not so happy with the Read more...
I was very happy with my dress and my girls' dresses and the cost was actually pretty decent. I was not so happy with the customer service. I was not told that my dress did not have a bustle until after I swiped my credit card and since the altering is extra, they then wanted to schedule that appointment. I didn't purchase my undergarments at the same time as my dress but they said they had everything in the computer that I could just call and pay over the phone when I was ready to order them, when I called they could not find any of the information, telling me I had to bring my dress back in and try everything on again - then I go in to do that and the woman says all of my info is right in the computer, that I had come out for nothing. My mom was told she only needed to put down a deposit to order her dress but then when she went to order it they told us she had to pay for the entire thing. Too many people telling you different things. Read less
Services Used: Dress & Attire
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kellgrl13
Wedding:
9/13/2008
4.4/5.0
Absolutely LOVED my wedding dress from David's Bridal--I would wear it again if I could!! Our initial consultant, Lori, put us right at ease and found everything I was looking for. There was never a rushed feeling. She was calm and made things go very smoothly. The alteration shop ladies were very informative and made all the right changes to my dress. They made me feel comfortable and supplied me with hints, valuable information about my dress. They really know what they are doing!! I would just recommend going NOT on a weekend as it tends to be very crowded and you could get frustrated. Overall I purchases my dress, 3 bridesmaids dresses (ON SALE!!) and my mother's dress (also on sale) and they/we all looked stunning!!
Absolutely LOVED my wedding dress from David's Bridal--I would wear it again if I could!! Our initial consultant, Lori, Read more...
Absolutely LOVED my wedding dress from David's Bridal--I would wear it again if I could!! Our initial consultant, Lori, put us right at ease and found everything I was looking for. There was never a rushed feeling. She was calm and made things go very smoothly. The alteration shop ladies were very informative and made all the right changes to my dress. They made me feel comfortable and supplied me with hints, valuable information about my dress. They really know what they are doing!! I would just recommend going NOT on a weekend as it tends to be very crowded and you could get frustrated. Overall I purchases my dress, 3 bridesmaids dresses (ON SALE!!) and my mother's dress (also on sale) and they/we all looked stunning!! Read less
Services Used: Dress & Attire
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whitteara
Wedding:
8/9/2008
4.8/5.0
I had my own personal assistant at the store helping me pick out my dress and she was SO nice and professional. She listened to what I wanted and only showed me gowns that met those requirements. We found the perfect dress in no time.
I had my own personal assistant at the store helping me pick out my dress and she was SO nice and professional. She Read more...
I had my own personal assistant at the store helping me pick out my dress and she was SO nice and professional. She listened to what I wanted and only showed me gowns that met those requirements. We found the perfect dress in no time. Read less
Services Used: Dress & Attire
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Tarzan20s
Wedding:
7/12/2008
3.5/5.0
They did a good job the first time I went, but when I went back to get a couple other things the lady was terrible to us. I was very dissapointed that time and seriously almost walked out. The prices are good and the variety of sizes in every dress, but that's about it.
They did a good job the first time I went, but when I went back to get a couple other things the lady was terrible to us. Read more...
They did a good job the first time I went, but when I went back to get a couple other things the lady was terrible to us. I was very dissapointed that time and seriously almost walked out. The prices are good and the variety of sizes in every dress, but that's about it. Read less
Services Used: Dress & Attire
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Molly
Wedding:
6/6/2008
3.4/5.0
Very helpful, consultants were great helped me kae the right pick for my bridal gown and brides maids.
Very helpful, consultants were great helped me kae the right pick for my bridal gown and brides maids.
Very helpful, consultants were great helped me kae the right pick for my bridal gown and brides maids. Read less
Services Used: Dress & Attire
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Rebecca
Wedding:
5/31/2008
1.4/5.0
David's bridal screwed up my bridesmaid dress order and I ended up needing to change the color of the dresses because of it. I was not happy with the service provided.
David's bridal screwed up my bridesmaid dress order and I ended up needing to change the color of the dresses because of Read more...
David's bridal screwed up my bridesmaid dress order and I ended up needing to change the color of the dresses because of it. I was not happy with the service provided. Read less
Services Used: Dress & Attire
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Brandi
Wedding:
5/24/2008
1.4/5.0
I went to Davids for my dress. I tried on my sample dress which was dirty and the zipper was broken. The lady helping me assured me that I would be getting a new dress and she was ordering it from the warehouse. She told me my dress would be in in about 6 weeks. 2 weeks after I ordered my dress Davids called that my dress was in, I was thrilled what great service right! WRONG the dress they tried to give me was filthy rotten dirty, much of the beading was coming off. I told they manager that I did not pay $700 for a dirty dress.......she had the nerve to say to me actually thats why you ONLY paid $700 our dresses are discounted because they are a buy off the rack store. I was livid. $700 is A LOT of money to me. I told her I was not taking this dress home with me and they needed to get me a NEW dress. 2 weeks later I had a dress, im not completely convinced that my dress was new but atleast they had the decentacy to clean it first. If I were to do it all over again I would NOT go back to davids. Im sure the service alone would have been worth the extra money someplace else. Oh and they also would not press my dress for me, even for a fee, because I had my alterations done someplace else.
I went to Davids for my dress. I tried on my sample dress which was dirty and the zipper was broken. The lady helping me Read more...
I went to Davids for my dress. I tried on my sample dress which was dirty and the zipper was broken. The lady helping me assured me that I would be getting a new dress and she was ordering it from the warehouse. She told me my dress would be in in about 6 weeks. 2 weeks after I ordered my dress Davids called that my dress was in, I was thrilled what great service right! WRONG the dress they tried to give me was filthy rotten dirty, much of the beading was coming off. I told they manager that I did not pay $700 for a dirty dress.......she had the nerve to say to me actually thats why you ONLY paid $700 our dresses are discounted because they are a buy off the rack store. I was livid. $700 is A LOT of money to me. I told her I was not taking this dress home with me and they needed to get me a NEW dress. 2 weeks later I had a dress, im not completely convinced that my dress was new but atleast they had the decentacy to clean it first. If I were to do it all over again I would NOT go back to davids. Im sure the service alone would have been worth the extra money someplace else. Oh and they also would not press my dress for me, even for a fee, because I had my alterations done someplace else. Read less
Services Used: Dress & Attire
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Stacie
Wedding:
4/19/2008
2.6/5.0
I loved my wedding dress and veil that I purchased from David's Bridal, however if you are not getting alterations done at the store they will not give you a swatch of your dress. I found this to be difficult because I was purchasing shoes from another bridal store 40 minutes away and they needed a swatch of my dress for my shoes to be dyed the correct shade of ivory. The staff at David's Bridal was not helpful and rude at times.
I loved my wedding dress and veil that I purchased from David's Bridal, however if you are not getting alterations done at Read more...
I loved my wedding dress and veil that I purchased from David's Bridal, however if you are not getting alterations done at the store they will not give you a swatch of your dress. I found this to be difficult because I was purchasing shoes from another bridal store 40 minutes away and they needed a swatch of my dress for my shoes to be dyed the correct shade of ivory. The staff at David's Bridal was not helpful and rude at times. Read less
Services Used: Dress & Attire
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Fettish2001
Wedding:
1/5/2008
4.5/5.0
I put my information into their website to possibley view a specific dress and they called me the next day to book a time to do a dress viewing. I picked a date and time that was latter that week, I ended up not being able to make it, and they switched the date and time to fit my schedule. They did not have the dress I viewed on the internet but they did track it down so I could try it on rather than just purchaseing it on the internet I loved it, they were a big help
I put my information into their website to possibley view a specific dress and they called me the next day to book a time Read more...
I put my information into their website to possibley view a specific dress and they called me the next day to book a time to do a dress viewing. I picked a date and time that was latter that week, I ended up not being able to make it, and they switched the date and time to fit my schedule. They did not have the dress I viewed on the internet but they did track it down so I could try it on rather than just purchaseing it on the internet I loved it, they were a big help Read less
Services Used: Dress & Attire
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JennE026
Wedding:
12/19/2007
2.2/5.0
I only had three weeks to plan my wedding because my husband is in the military. David's bridal in Henrietta was able to accomidate my needs. I was able to find a beautiful dress, veil. headpiece, shoes, and wrap and have my alterations done all on time. However, my bridal consultant, Lori, was extremely rude. She treated us like trash and continued to act as though we were poor. She would say things like "I don't know if you want to look at THAT veil it's $125" . I recommend David's Bridal to others because it is so convenient. I would not however put up with a consultant such as the one that I had to deal with.
I only had three weeks to plan my wedding because my husband is in the military. David's bridal in Henrietta was able to Read more...
I only had three weeks to plan my wedding because my husband is in the military. David's bridal in Henrietta was able to accomidate my needs. I was able to find a beautiful dress, veil. headpiece, shoes, and wrap and have my alterations done all on time. However, my bridal consultant, Lori, was extremely rude. She treated us like trash and continued to act as though we were poor. She would say things like "I don't know if you want to look at THAT veil it's $125" . I recommend David's Bridal to others because it is so convenient. I would not however put up with a consultant such as the one that I had to deal with. Read less
Services Used: Dress & Attire
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Andrea
Wedding:
11/10/2007
3.4/5.0
My dress was beautiful and I got many compliments. I got a great deal during one their well known sales. The only complaint I have is the cost of alterations and the lack of professionalism and flexibility during the fitting process after purchase of my dress. I took my dress elswehere (a private, local seamstress that works out of her home) becuase the cost of alterations (which not many were needed to begin with) was outrageous and the seamstress department at David's was rude and inconsiderate to me during fitting. The cost of alteration at David's was quoted at 3x the actual cost of my dress.
My dress was beautiful and I got many compliments. I got a great deal during one their well known sales. The only Read more...
My dress was beautiful and I got many compliments. I got a great deal during one their well known sales. The only complaint I have is the cost of alterations and the lack of professionalism and flexibility during the fitting process after purchase of my dress. I took my dress elswehere (a private, local seamstress that works out of her home) becuase the cost of alterations (which not many were needed to begin with) was outrageous and the seamstress department at David's was rude and inconsiderate to me during fitting. The cost of alteration at David's was quoted at 3x the actual cost of my dress. Read less
Services Used: Dress & Attire
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lizzie_b21
Wedding:
9/8/2007
4.1/5.0
Loved the people that helped me. Loved my dress.
Loved the people that helped me. Loved my dress.
Loved the people that helped me. Loved my dress. Read less
Services Used: Dress & Attire
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Kathleen
Wedding:
7/20/2007
5.0/5.0
Ordered online.... very quick and easy to do
Ordered online.... very quick and easy to do
Ordered online.... very quick and easy to do Read less
Services Used: Invitations
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Laine
Wedding:
5/19/2007
2.0/5.0
My dress was beautiful but the service that we recieved was horrible! When I was trying on various dresses one of the workers told me that it was good that I hadn't choose a certain dress because I looked fat in it anyway. I would recommend looking into checking out other botiques.
My dress was beautiful but the service that we recieved was horrible! When I was trying on various dresses one of the Read more...
My dress was beautiful but the service that we recieved was horrible! When I was trying on various dresses one of the workers told me that it was good that I hadn't choose a certain dress because I looked fat in it anyway. I would recommend looking into checking out other botiques. Read less
Services Used: Dress & Attire
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Robin
Wedding:
12/31/2006
3.8/5.0
I was suprised that they had such a good selection at really good prices. Was able to have dresses altered without any problems.
I was suprised that they had such a good selection at really good prices. Was able to have dresses altered without any Read more...
I was suprised that they had such a good selection at really good prices. Was able to have dresses altered without any problems. Read less
Services Used: Dress & Attire
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a.lofthouse
Wedding:
12/30/2006
3.5/5.0
Not a whole lot in the way of MOB dresses. Also went to look for shoes and didn't find anything. My mother did end up ordering a dress that was online, but not in their stores. She had it within 2 weeks and loved it...
Not a whole lot in the way of MOB dresses. Also went to look for shoes and didn't find anything. My mother did end up Read more...
Not a whole lot in the way of MOB dresses. Also went to look for shoes and didn't find anything. My mother did end up ordering a dress that was online, but not in their stores. She had it within 2 weeks and loved it... Read less
Services Used: Dress & Attire, Jewelry
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Stephanie
Wedding:
12/30/2006
3.9/5.0
Davids Bridal employees were nice and helpful. My dress was exactly what i was looking for and i actually found it on the 99 dollar rack! Mine was the cheapest of all the females in my wedding including my moms and mother in laws!
Davids Bridal employees were nice and helpful. My dress was exactly what i was looking for and i actually found it on the Read more...
Davids Bridal employees were nice and helpful. My dress was exactly what i was looking for and i actually found it on the 99 dollar rack! Mine was the cheapest of all the females in my wedding including my moms and mother in laws! Read less
Services Used: Dress & Attire
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Paul
Wedding:
8/19/2006
4.8/5.0
Lots (and lots and lots) of gowns to compare, include a large number that are readily available in the common sizes (plus veils, including cathedral veils). Great service, including really nice tailors and show staff. Also good to look here for bridesmaid dresses - their selection was on par with prices elsewhere and had lots of good styles and colors. My wife keeps recommending this place to all of her to-be-married friends.
Lots (and lots and lots) of gowns to compare, include a large number that are readily available in the common sizes (plus Read more...
Lots (and lots and lots) of gowns to compare, include a large number that are readily available in the common sizes (plus veils, including cathedral veils). Great service, including really nice tailors and show staff. Also good to look here for bridesmaid dresses - their selection was on par with prices elsewhere and had lots of good styles and colors. My wife keeps recommending this place to all of her to-be-married friends. Read less
Services Used: Dress & Attire
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Blockzillababe10
Wedding:
6/10/2006
0.0/5.0
The first time I walked in and tried on dresses went fine. From then on it was a disaster. Once they got my money for my dress the customer service went straight down hill, all but one of my 6 bridesmaids has issues with their dresses that were either never resolved or were made worse. Two of my bridesmaids dresses were very very late yet they were the first of three to be ordered months before the wedding. Once the dresses came in there were issues with the way they were made, one was sewn together crooked yet no one noticed until the girl wearing the dress after 5 mins said it didnt seem to fit right. Once my dress came in the seemstress would not fit me to the dress because of the way I wanted it to fit, so they ordered me a larger dress that needed to be taken in to fit correctly (I see it as a ploy to get more money from you.) Once the new dress came in it had about 6 small pulls in the front that I had to point out and they said they could fix them... for an additional charge. WHAT?! I get a $700 dress with pulls in it and they want to charge ME to fix them? They ended up not charging me for the adjustments and the repairs to the dress. There were many minor issues that arent even worth talking about but the biggest, even worse than my own dress was my sister in laws dress. Hers was the one that was sewn crooked because they had put pads in the chest area to fit it better and didnt bother to make sure they were straight. They said (one week before the wedding) that they could get her a different one that would need to be taken in for an additional charge and shipping. She lived 2 1/2 hours from this store and would have to be there two days before the wedding to get fitted. She ended up taking the dress to a different location that said that they couldnt take the dress back because it had been altered even though they altered it and it was their fault it was wrong. After two other David's locations she ended up with a different dress that just fit and due to time was not able to get it properly fitted. Yes, they did end up taking back the first dress that they screwed up after I called both locations and my father in law showed up at the location that she ended up getting the final dress.
I do not recommend Davids Bridal to any bride, I feel that they made my wedding planning a disaster. Everything else that had taken place for my wedding was no where near as stressful as this, not even having to find a different DJ in one week.
The first time I walked in and tried on dresses went fine. From then on it was a disaster. Once they got my money for my Read more...
The first time I walked in and tried on dresses went fine. From then on it was a disaster. Once they got my money for my dress the customer service went straight down hill, all but one of my 6 bridesmaids has issues with their dresses that were either never resolved or were made worse. Two of my bridesmaids dresses were very very late yet they were the first of three to be ordered months before the wedding. Once the dresses came in there were issues with the way they were made, one was sewn together crooked yet no one noticed until the girl wearing the dress after 5 mins said it didnt seem to fit right. Once my dress came in the seemstress would not fit me to the dress because of the way I wanted it to fit, so they ordered me a larger dress that needed to be taken in to fit correctly (I see it as a ploy to get more money from you.) Once the new dress came in it had about 6 small pulls in the front that I had to point out and they said they could fix them... for an additional charge. WHAT?! I get a $700 dress with pulls in it and they want to charge ME to fix them? They ended up not charging me for the adjustments and the repairs to the dress. There were many minor issues that arent even worth talking about but the biggest, even worse than my own dress was my sister in laws dress. Hers was the one that was sewn crooked because they had put pads in the chest area to fit it better and didnt bother to make sure they were straight. They said (one week before the wedding) that they could get her a different one that would need to be taken in for an additional charge and shipping. She lived 2 1/2 hours from this store and would have to be there two days before the wedding to get fitted. She ended up taking the dress to a different location that said that they couldnt take the dress back because it had been altered even though they altered it and it was their fault it was wrong. After two other David's locations she ended up with a different dress that just fit and due to time was not able to get it properly fitted. Yes, they did end up taking back the first dress that they screwed up after I called both locations and my father in law showed up at the location that she ended up getting the final dress.
I do not recommend Davids Bridal to any bride, I feel that they made my wedding planning a disaster. Everything else that had taken place for my wedding was no where near as stressful as this, not even having to find a different DJ in one week. Read less
Services Used: Dress & Attire
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mismil
Wedding:
12/17/2005
3.3/5.0
the lady who helped me was helpful in picking out bridal dresses to try on - I gave her a description of what I liked and she brought dresses to me, there was not too much aid when we went to pick out bridesmaids dresses - it seemed like it was "everyone for themselves," alterations done there are overpriced and that's probably where they get most of their profit from
the lady who helped me was helpful in picking out bridal dresses to try on - I gave her a description of what I liked and Read more...
the lady who helped me was helpful in picking out bridal dresses to try on - I gave her a description of what I liked and she brought dresses to me, there was not too much aid when we went to pick out bridesmaids dresses - it seemed like it was "everyone for themselves," alterations done there are overpriced and that's probably where they get most of their profit from Read less
Services Used: Dress & Attire
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fflea04
Wedding:
7/2/2005
4.6/5.0
They were really helpful. the dress was perfect.
They were really helpful. the dress was perfect.
They were really helpful. the dress was perfect. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
4.2/5.0
loved working with Racheal at david's bridal, kept within my budget and was great! Loved my dress
loved working with Racheal at david's bridal, kept within my budget and was great! Loved my dress
loved working with Racheal at david's bridal, kept within my budget and was great! Loved my dress Read less
Services Used: Dress & Attire
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AyaElise8
Wedding:
6/27/2004
2.8/5.0
I made an appointment during their $99 sale. I did not need the dress right away so I figured if I could get a deal on a dress I loved then I would get it but I was not about to spend a ton of money on a dress I would wear only once. I tried on a bunch of VERY expensive dresses the consultant picked out before I finally came out and asked for the $99 dresses. They had only about 8 on one little rack. 7 of the 8 looked way outdated but the 8th happened to be my dream dress! The alterations woman came out to see it and was quite snobby! The alterations she wanted to make were going to cost me nearly 3x the cost of the dress! I ended up taking the dress as-is and had my mother-in-law do the alterations for nothing!
I made an appointment during their $99 sale. I did not need the dress right away so I figured if I could get a deal on a Read more...
I made an appointment during their $99 sale. I did not need the dress right away so I figured if I could get a deal on a dress I loved then I would get it but I was not about to spend a ton of money on a dress I would wear only once. I tried on a bunch of VERY expensive dresses the consultant picked out before I finally came out and asked for the $99 dresses. They had only about 8 on one little rack. 7 of the 8 looked way outdated but the 8th happened to be my dream dress! The alterations woman came out to see it and was quite snobby! The alterations she wanted to make were going to cost me nearly 3x the cost of the dress! I ended up taking the dress as-is and had my mother-in-law do the alterations for nothing! Read less
Services Used: Dress & Attire
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rookeygirl
Wedding:
8/2/2003
4.4/5.0
Dresses were beautiful, staff could be friendlier.
Dresses were beautiful, staff could be friendlier.
Dresses were beautiful, staff could be friendlier. Read less
Services Used: Dress & Attire
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Leah
Wedding:
6/28/2003
3.6/5.0
I went into this store once- I loved it because I am a plus size female, and this store has plus size dresses, in all types out for anyone to be able to try on. Next, there is always some kind of deal or sale, and the dresses aren't that unreasonably priced. However, I was disappointed that the sales lady I had wasn't more into "me". She didn't help very often. I was expecting for her to be able to go and pull different dresses in the style that I wanted and for her to have them ready for me to try on. (like I saw being done with other brides-to-be). But she left that up to me. I didn't recieve any suggestions from her. Also, when the dress was being altered, my shoes were already picked out- and the alterations dept downed the shoes i had. I was a little sad about this because its hard for me to find shoes to begin with, and what i found were excellent. they thought they were too tall. But my dress still went to the floor, and I wasn't any taller than my husband. They looked beautiful.
I went into this store once- I loved it because I am a plus size female, and this store has plus size dresses, in all Read more...
I went into this store once- I loved it because I am a plus size female, and this store has plus size dresses, in all types out for anyone to be able to try on. Next, there is always some kind of deal or sale, and the dresses aren't that unreasonably priced. However, I was disappointed that the sales lady I had wasn't more into "me". She didn't help very often. I was expecting for her to be able to go and pull different dresses in the style that I wanted and for her to have them ready for me to try on. (like I saw being done with other brides-to-be). But she left that up to me. I didn't recieve any suggestions from her. Also, when the dress was being altered, my shoes were already picked out- and the alterations dept downed the shoes i had. I was a little sad about this because its hard for me to find shoes to begin with, and what i found were excellent. they thought they were too tall. But my dress still went to the floor, and I wasn't any taller than my husband. They looked beautiful. Read less
Services Used: Dress & Attire
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swaterma
Wedding:
7/6/2002
4.1/5.0
The Only problem that I had with them is that they would not let me try on my dress when I picked up they said I would wrinkle it How ever I was expecting and they corrected everything in minutes
The Only problem that I had with them is that they would not let me try on my dress when I picked up they said I would Read more...
The Only problem that I had with them is that they would not let me try on my dress when I picked up they said I would wrinkle it How ever I was expecting and they corrected everything in minutes Read less
Services Used: Dress & Attire
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Chopstickgirl
Wedding:
11/10/2001
4.0/5.0
Overall I was happy with what I got from them. One lady that worked there had great customer service.
Overall I was happy with what I got from them. One lady that worked there had great customer service.
Overall I was happy with what I got from them. One lady that worked there had great customer service. Read less
Services Used: Dress & Attire
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