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Davids Bridal

Houston , TX

LOCATION

4520 San Felipe St.
Houston, TX 77027 US

PHONE

713-572-6900

WEBSITE

View website
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Dress & Attire

REVIEWS

3.7
out of 5.0
3.8/5.0
3.7/5.0
3.7/5.0
4.1/5.0
3.5/5.0
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A & J
Wedding:
12/13/2014
4.5/5.0
Good store, nice and courteous service. I could have used a little more help in finding dresses that flattered my body type, but we did end up finding one that was outside what I thought I wanted (on the consultants recommendation), and it was the one! Non pushy, and that made me come back to buy. Overall a very good experience!
Good store, nice and courteous service. I could have used a little more help in finding dresses that flattered my body Read more...
Good store, nice and courteous service. I could have used a little more help in finding dresses that flattered my body type, but we did end up finding one that was outside what I thought I wanted (on the consultants recommendation), and it was the one! Non pushy, and that made me come back to buy. Overall a very good experience! Read less
Services Used: Dress & Attire
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Laura
Wedding:
9/13/2014
3.8/5.0
My Dress was beautiful! Just wish My bridesmaids dresses wouldn't have taken so long to come in!
My Dress was beautiful! Just wish My bridesmaids dresses wouldn't have taken so long to come in!
My Dress was beautiful! Just wish My bridesmaids dresses wouldn't have taken so long to come in! Read less
Services Used: Dress & Attire
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Letitia
Wedding:
8/30/2014
5.0/5.0
My wedding party consisted of a total of 8 people. They all brought their dresses from Davids Bridal along with me purchasing my daughters dresses for flower girl.

I do not remember the persons name who helped me but they were all so nice and patient as we had no clue what type of dress we wanted.

Thank you for assisting us even though we had no idea what to pick.

The Crawfords!
My wedding party consisted of a total of 8 people. They all brought their dresses from Davids Bridal along with me Read more...
My wedding party consisted of a total of 8 people. They all brought their dresses from Davids Bridal along with me purchasing my daughters dresses for flower girl.

I do not remember the persons name who helped me but they were all so nice and patient as we had no clue what type of dress we wanted.

Thank you for assisting us even though we had no idea what to pick.

The Crawfords! Read less
Services Used: Dress & Attire
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Melissa
Wedding:
6/28/2014
1.1/5.0
My experience at David's Bridal was disenchanting to say the least. I booked a Saturday appointment at a store in the Houston Galleria area, which was a mistake. It was a zoo and difficult to even interact with the 3 ladies I brought with. My attendant was helpful and I did pick a dress, but it was not the relaxed, fun setting I had hoped for.

I went in for alterations in Houston 2 months later. The woman in alterations was very sweet and helpful, but the woman at the counter was very rude to me. She was frustrated that she did not understand some of the notes written on the ticket and when I tried to explain some of them I was snapped at. It took over 20 minutes just to have things rung up, as I watched her bicker with the alterations woman.

I asked about having the dress shipped from the Houston location to the Westminster (Denver) location for steaming to simplify our to do list closer to the wedding. They won't. They will ship to any address for free, but not to another store. Incredibly strange and very inconvenient as a customer that has just forked out a lot of money on dress and accessories. So, I shipped the dress to a close friend in the Denver area who brought the dress in to the Westminster location to have it steamed before the big day. She told me that the women at the Westminster store were also very rude to her.

Picking up my dress from the Westminster location was no issue, but it was already paid for and I didn't have to interact with any of the sales ladies - only alterations. I have no intentions of taking my dress here to have it preserved after the multiple instances of horrible service. I was very dissatisfied and would not recommend ANY David's Bridal. The attendant and the alterations women get a 4.5/5 stars for service, but the sales staff at the counter don't even get 1/5 in my opinion. I would recommend finding another store that will treat you like a valued customer and help you celebrate your new chapter of life.
My experience at David's Bridal was disenchanting to say the least. I booked a Saturday appointment at a store in the Read more...
My experience at David's Bridal was disenchanting to say the least. I booked a Saturday appointment at a store in the Houston Galleria area, which was a mistake. It was a zoo and difficult to even interact with the 3 ladies I brought with. My attendant was helpful and I did pick a dress, but it was not the relaxed, fun setting I had hoped for.

I went in for alterations in Houston 2 months later. The woman in alterations was very sweet and helpful, but the woman at the counter was very rude to me. She was frustrated that she did not understand some of the notes written on the ticket and when I tried to explain some of them I was snapped at. It took over 20 minutes just to have things rung up, as I watched her bicker with the alterations woman.

I asked about having the dress shipped from the Houston location to the Westminster (Denver) location for steaming to simplify our to do list closer to the wedding. They won't. They will ship to any address for free, but not to another store. Incredibly strange and very inconvenient as a customer that has just forked out a lot of money on dress and accessories. So, I shipped the dress to a close friend in the Denver area who brought the dress in to the Westminster location to have it steamed before the big day. She told me that the women at the Westminster store were also very rude to her.

Picking up my dress from the Westminster location was no issue, but it was already paid for and I didn't have to interact with any of the sales ladies - only alterations. I have no intentions of taking my dress here to have it preserved after the multiple instances of horrible service. I was very dissatisfied and would not recommend ANY David's Bridal. The attendant and the alterations women get a 4.5/5 stars for service, but the sales staff at the counter don't even get 1/5 in my opinion. I would recommend finding another store that will treat you like a valued customer and help you celebrate your new chapter of life. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
4.5/5.0
Overall sales person assist me with every needs I had.
Overall sales person assist me with every needs I had.
Overall sales person assist me with every needs I had. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
2.3/5.0
The service was meteocre, but overall not the worst I've experienced.
The service was meteocre, but overall not the worst I've experienced.
The service was meteocre, but overall not the worst I've experienced. Read less
Services Used: Dress & Attire
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Jennifer
Wedding:
11/2/2013
0.0/5.0
Very poor professional services. Told the bride to suck in her belly or get over it. Did not listen to what she liked and picked what they wanted. Never asked for a budget and just showed cheap stuff. Could not speak very good english to communicate. Horrible first dress shopping experience!
Very poor professional services. Told the bride to suck in her belly or get over it. Did not listen to what she liked and Read more...
Very poor professional services. Told the bride to suck in her belly or get over it. Did not listen to what she liked and picked what they wanted. Never asked for a budget and just showed cheap stuff. Could not speak very good english to communicate. Horrible first dress shopping experience! Read less
Services Used: Dress & Attire
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Karla
Wedding:
9/14/2013
4.4/5.0
I really liked the service from attire selection personnel and alterations. Both made it possible for me to find my perfect dress! I would give them 5 but was upset with one of the managers that was very rude when I asked for a discount on a veil after I had purchased a dress. I already complained through their customer service and I have not received any apologies. Anyways besides that, I would recommend them, they should just be careful with their selecting their managers.
I really liked the service from attire selection personnel and alterations. Both made it possible for me to find my Read more...
I really liked the service from attire selection personnel and alterations. Both made it possible for me to find my perfect dress! I would give them 5 but was upset with one of the managers that was very rude when I asked for a discount on a veil after I had purchased a dress. I already complained through their customer service and I have not received any apologies. Anyways besides that, I would recommend them, they should just be careful with their selecting their managers. Read less
Services Used: Dress & Attire
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shelby
Wedding:
8/4/2013
4.5/5.0
I bought my dress at davids bridal, at first I was a little frustrated that the lady helping me couldnt find a single dress in my size for me to try on, and the ones she brought were not the style I had asked for. Finally the manager came by to save the day! The first dress she brought fit like a glove and was exactly what I was looking for!! The only down side to the dress is it wasnt very sturdy. I had buttons fall off the back and beading coming off all night. Other than that the dress made me feel absolutely beautiful.
I bought my dress at davids bridal, at first I was a little frustrated that the lady helping me couldnt find a single Read more...
I bought my dress at davids bridal, at first I was a little frustrated that the lady helping me couldnt find a single dress in my size for me to try on, and the ones she brought were not the style I had asked for. Finally the manager came by to save the day! The first dress she brought fit like a glove and was exactly what I was looking for!! The only down side to the dress is it wasnt very sturdy. I had buttons fall off the back and beading coming off all night. Other than that the dress made me feel absolutely beautiful. Read less
Services Used: Dress & Attire
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Nyisha
Wedding:
8/3/2013
4.2/5.0
Hated the all sales are final hated that I was
Not sold a slip when I purchased my gown bought one three days prior to wedding.
Hated the all sales are final hated that I was
Not sold a slip when I purchased my gown bought one three days prior to Read more...
Hated the all sales are final hated that I was
Not sold a slip when I purchased my gown bought one three days prior to wedding. Read less
Services Used: Dress & Attire
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