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Davids Bridal

Indianapolis , IN

LOCATION

5025 East 82nd St
Indianapolis, IN 46227 US

PHONE

317-577-2693

WEBSITE

View website
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Dress & Attire

REVIEWS

3.5
out of 5.0
3.4/5.0
3.4/5.0
3.4/5.0
4.0/5.0
3.3/5.0
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Ashley
Wedding:
11/7/2015
5.0/5.0
I purchased my wedding dress at the Castleton store, and was helped by Brie. She was absolutely wonderful and really listened to what I wanted. I bought my dress that day!
I purchased my wedding dress at the Castleton store, and was helped by Brie. She was absolutely wonderful and really Read more...
I purchased my wedding dress at the Castleton store, and was helped by Brie. She was absolutely wonderful and really listened to what I wanted. I bought my dress that day! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
1.8/5.0
I booked an appointment to try on wedding dresses and the store was way understaffed. My mother and two bridesmaids and I ended up blindly pulling dresses off the rack ourselves because the lady who was supposed to be helping us was too busy helping two other brides at the same time. Do NOT go to David's Bridal if you expect one on one attention and help. I found an absolutely beautiful dress and it came in on time, however alterations was a disaster. Do NOT use David's Bridal alterations. I repeat do NOT use their alterations department. I scheduled my first alterations appointment at the end of February for a June wedding. My dressing only needed a hem and a bustle (nothing else had to be taken in). When I went back to try on my dress after the fitting I found that they hemmed my dress too short and they cut the top layer of the dress crooked...and nothing was reversible because the top layer was lace. It looked like it had been cut with gardening shears by a 3 year old. The bustle was a disaster too. There was also a hole in the bag that I had left my dress in and buttons were missing off of the back of my dress. I did luck out that my dress was in the warehouse in my size but they would not put a rush delivery on the order- it took 3 weeks for the dress to come into the store and they did not even call me to tell me the new dress arrived- I had to keep following up with them. I received my new wedding dress THREE WEEKS before my wedding. I went to try on the brand new dress that had come in and the dress was four inches shorter than the one I had tried on when shopping for dresses (the floor model) and the one I had previously ordered. I took my dress to Lucy's Tailoring in Carmel (she used to make custom wedding dresses) for alterations the second time around and she was amazing. I highly recommend using Lucy for all of your tailoring needs.
I booked an appointment to try on wedding dresses and the store was way understaffed. My mother and two bridesmaids and I Read more...
I booked an appointment to try on wedding dresses and the store was way understaffed. My mother and two bridesmaids and I ended up blindly pulling dresses off the rack ourselves because the lady who was supposed to be helping us was too busy helping two other brides at the same time. Do NOT go to David's Bridal if you expect one on one attention and help. I found an absolutely beautiful dress and it came in on time, however alterations was a disaster. Do NOT use David's Bridal alterations. I repeat do NOT use their alterations department. I scheduled my first alterations appointment at the end of February for a June wedding. My dressing only needed a hem and a bustle (nothing else had to be taken in). When I went back to try on my dress after the fitting I found that they hemmed my dress too short and they cut the top layer of the dress crooked...and nothing was reversible because the top layer was lace. It looked like it had been cut with gardening shears by a 3 year old. The bustle was a disaster too. There was also a hole in the bag that I had left my dress in and buttons were missing off of the back of my dress. I did luck out that my dress was in the warehouse in my size but they would not put a rush delivery on the order- it took 3 weeks for the dress to come into the store and they did not even call me to tell me the new dress arrived- I had to keep following up with them. I received my new wedding dress THREE WEEKS before my wedding. I went to try on the brand new dress that had come in and the dress was four inches shorter than the one I had tried on when shopping for dresses (the floor model) and the one I had previously ordered. I took my dress to Lucy's Tailoring in Carmel (she used to make custom wedding dresses) for alterations the second time around and she was amazing. I highly recommend using Lucy for all of your tailoring needs. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
1.6/5.0
My appointment was supposed to be the first one of the day. In fact, I was there even before the doors were unlocked. Once we were let inside we were asked to have a seat. I waited 30 minutes for someone to come and help me. It was only myself and another bride in there. Once I got someone to finally help me, she was incredibly rude. The only 5 dresses I tried on were ones I picked out by myself. She offered no suggestions of different dresses whatsoever. One dress I really liked and it was a good cost. I ended going with a bridal shop down the road though because I was just not happy at all with how I was treated. I bought a bridesmaid dress in there before last year for my cousin's wedding. She had a similar horrible experience. She only went with dresses from the shop because she fell in love with them. Would avoid.
My appointment was supposed to be the first one of the day. In fact, I was there even before the doors were unlocked. Once Read more...
My appointment was supposed to be the first one of the day. In fact, I was there even before the doors were unlocked. Once we were let inside we were asked to have a seat. I waited 30 minutes for someone to come and help me. It was only myself and another bride in there. Once I got someone to finally help me, she was incredibly rude. The only 5 dresses I tried on were ones I picked out by myself. She offered no suggestions of different dresses whatsoever. One dress I really liked and it was a good cost. I ended going with a bridal shop down the road though because I was just not happy at all with how I was treated. I bought a bridesmaid dress in there before last year for my cousin's wedding. She had a similar horrible experience. She only went with dresses from the shop because she fell in love with them. Would avoid. Read less
Services Used: Dress & Attire
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Private User
Wedding:
7/11/2015
5.0/5.0
Davids Bridal was wonderful. They have great availability so you can get in there at a convenient time for you, and they have a great selection. Before I went I had picked out some favorites online so that it would be easier for them to just pull those when I arrived for my appointment, but for some reason they weren't able to pull up my account when I got there so that was a little bit of a bummer. I did still feel satisfied with the dresses that I found to try on and I did find my dress on that first visit, so I do believe that even getting to look at the dresses online before my visit (whether they could pull them up or not on the computer) was still helpful with the whole process. I also got my alterations done there and they were great. They are reasonably priced, and if they don't get it right the first time they will keep working on it until they do get it right without any extra cost to you.
Davids Bridal was wonderful. They have great availability so you can get in there at a convenient time for you, and they Read more...
Davids Bridal was wonderful. They have great availability so you can get in there at a convenient time for you, and they have a great selection. Before I went I had picked out some favorites online so that it would be easier for them to just pull those when I arrived for my appointment, but for some reason they weren't able to pull up my account when I got there so that was a little bit of a bummer. I did still feel satisfied with the dresses that I found to try on and I did find my dress on that first visit, so I do believe that even getting to look at the dresses online before my visit (whether they could pull them up or not on the computer) was still helpful with the whole process. I also got my alterations done there and they were great. They are reasonably priced, and if they don't get it right the first time they will keep working on it until they do get it right without any extra cost to you. Read less
Services Used: Dress & Attire
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Private User
Wedding:
3/7/2015
5.0/5.0
I was skeptical to get my dress there since I've heard so many mixed reviews. Not only were they professional and attentive, but my appointment ran late because I decided to look at bridesmaids dresses as well and one of the men there did a FABULOUS job helping pick dresses out and made sure I was taken care of.
I was skeptical to get my dress there since I've heard so many mixed reviews. Not only were they professional and Read more...
I was skeptical to get my dress there since I've heard so many mixed reviews. Not only were they professional and attentive, but my appointment ran late because I decided to look at bridesmaids dresses as well and one of the men there did a FABULOUS job helping pick dresses out and made sure I was taken care of. Read less
Services Used: Dress & Attire
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Jennifer
Wedding:
12/13/2014
3.8/5.0
I absolutely LOVED my dress... I had to go in on a Saturday to pick it up since I work Mon-Fri, so we went FIRST THING in the morning. I was upset because I made my appt about 4 months early, then when we got their my consultant was working with another bride??? (Barely even helped me) Luckily their was an amazing lady working their that helped me since "MY" consultant was not. When it came to alterations, the ladies were all wonderful, helpful and did a great job!!! Granted, $425 for a $600 dress was absurd :/ If I did alterations again I would probably go elsewhere for a cheaper price, but the ladies were GREAT!! Overall I love my dress, and would recommend Davids, just dont expect great service on a Saturday morning :/
I absolutely LOVED my dress... I had to go in on a Saturday to pick it up since I work Mon-Fri, so we went FIRST THING in Read more...
I absolutely LOVED my dress... I had to go in on a Saturday to pick it up since I work Mon-Fri, so we went FIRST THING in the morning. I was upset because I made my appt about 4 months early, then when we got their my consultant was working with another bride??? (Barely even helped me) Luckily their was an amazing lady working their that helped me since "MY" consultant was not. When it came to alterations, the ladies were all wonderful, helpful and did a great job!!! Granted, $425 for a $600 dress was absurd :/ If I did alterations again I would probably go elsewhere for a cheaper price, but the ladies were GREAT!! Overall I love my dress, and would recommend Davids, just dont expect great service on a Saturday morning :/ Read less
Services Used: Dress & Attire
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Julia
Wedding:
10/25/2014
5.0/5.0
I went in with a budget in mind and they helped me stay close to that budget. It was quick and easy. The young woman who helped me was great at finding selections that fit my requests as well. I live in IL and they were kind enough to ship it directly to me so that I was able to receive it at my home and though they estimated a long turn around time, the dress came very quickly. Nothing but great things to say.
I went in with a budget in mind and they helped me stay close to that budget. It was quick and easy. The young woman who Read more...
I went in with a budget in mind and they helped me stay close to that budget. It was quick and easy. The young woman who helped me was great at finding selections that fit my requests as well. I live in IL and they were kind enough to ship it directly to me so that I was able to receive it at my home and though they estimated a long turn around time, the dress came very quickly. Nothing but great things to say. Read less
Services Used: Dress & Attire
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Kathryn
Wedding:
9/6/2014
3.6/5.0
Very friendly service when i was there trying on dresses. However i didn't not like the customer service when i called. I was 900 miles away trying to arrange when my mom could pick up the dress and had questions about alterations. They were not helpful at all that day. We ended up getting my dress altered else where.
Very friendly service when i was there trying on dresses. However i didn't not like the customer service when i called. I Read more...
Very friendly service when i was there trying on dresses. However i didn't not like the customer service when i called. I was 900 miles away trying to arrange when my mom could pick up the dress and had questions about alterations. They were not helpful at all that day. We ended up getting my dress altered else where. Read less
Services Used: Dress & Attire
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amberjeffvadas
Wedding:
6/27/2014
4.7/5.0
They were very professional and polite!
They were very professional and polite!
They were very professional and polite! Read less
Services Used: Dress & Attire
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Kirbie
Wedding:
4/5/2014
4.8/5.0
Overall a nice place! It took awhile to get someone to help me, even with an appointment. There is so much to choose from in all different styles!
Overall a nice place! It took awhile to get someone to help me, even with an appointment. There is so much to choose from Read more...
Overall a nice place! It took awhile to get someone to help me, even with an appointment. There is so much to choose from in all different styles! Read less
Services Used: Dress & Attire
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