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Davids Bridal

Lombard , IL

LOCATION

421 E Roosevelt Rd
Lombard, IL 60148 US

PHONE

630-932-7333

WEBSITE

View website
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Dress & Attire

REVIEWS

4.1
out of 5.0
4.0/5.0
3.9/5.0
4.0/5.0
4.4/5.0
4.0/5.0
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TGIF512
Wedding:
3/2/2012
1.7/5.0
I had just come from a bridal show, and was excited to try on dresses with my mom at David's Bridal. I was just going to look and maybe try a few on, but I hadn't planned on buying anything that day. They were accommadating to me without having an appointment. I had wanted a short dress and tried a few on but they looked terrible. I tried on one long dress, a ballgown, something I didn't think I would like, but I was wrong and loved it. The girl was very nice and helpful even though she had other people she was helping.

The dress was the last one in my size, and a few beads were falling off, but we were promised they would be fixed in alterations. We went home with the dress, and that day ended up being the only good experiance I had before my wedding.

Alterations doesn't call to confirm your appointment... I had to call them everytime to make sure of the time. During my first alterations appointment, I noticed the halter neck strap of my dress had stains from it being tried on, and I was upset that they would have sold me the dress like that. I was promised new lace, and that the beads would be sewen on the next time I came in that had fallen off. My second alterations appointment came and all they had done to the dress was shorten it, they still had not fixed the beads, or the neck. The neck of the dress was freshly wet from where she tried to clean it right before my appointment. I was not happy, but I was told at my third and last appointment that it would all be done.

I came in for my third appointment, and my usual alterations person was convieniently not there. Upon first look at the dress I realized that NOTHING had been done to the dress from the last time I was there. The alterations person took it to the manager, and because I was so upset, they tried to get me a new un-stained dress, because this alterations person said that the lace on the top could not be restored, and that I should have been told that before so I could order a new dress. At this time it was 2 weeks before the wedding and I could not get a new dress. They did not have it anymore. They allowed me to choose a new dress if I wanted to, but I was SOOO upset because I wanted MY dress.

Finally after looking at new dresses, I decided to keep my dress, and they would take the top off of another dress and sew it on to mine. I had to go in for a forth appointment and finally it was okay. I was dealing with the new alterations person, and the old one pretended like she had never seen me before, or that she hadn't seen the dress that SHE had shortened. It ended up being okay, but that nightmare practically ruined wearing the dress for me, because I had gone through so much to make it perfect. The alterations lady Irma did what she could to help me, and my dress turned out fine.

If I had to do it again, I would buy my dress and alter it somewhere else, or I would buy a dress somewhere else entirely. I don't feel like they did all that they could to resolve the situation. I also learned that many people have horror stories about this company after telling them about what happened to me.
I had just come from a bridal show, and was excited to try on dresses with my mom at David's Bridal. I was just going to Read more...
I had just come from a bridal show, and was excited to try on dresses with my mom at David's Bridal. I was just going to look and maybe try a few on, but I hadn't planned on buying anything that day. They were accommadating to me without having an appointment. I had wanted a short dress and tried a few on but they looked terrible. I tried on one long dress, a ballgown, something I didn't think I would like, but I was wrong and loved it. The girl was very nice and helpful even though she had other people she was helping.

The dress was the last one in my size, and a few beads were falling off, but we were promised they would be fixed in alterations. We went home with the dress, and that day ended up being the only good experiance I had before my wedding.

Alterations doesn't call to confirm your appointment... I had to call them everytime to make sure of the time. During my first alterations appointment, I noticed the halter neck strap of my dress had stains from it being tried on, and I was upset that they would have sold me the dress like that. I was promised new lace, and that the beads would be sewen on the next time I came in that had fallen off. My second alterations appointment came and all they had done to the dress was shorten it, they still had not fixed the beads, or the neck. The neck of the dress was freshly wet from where she tried to clean it right before my appointment. I was not happy, but I was told at my third and last appointment that it would all be done.

I came in for my third appointment, and my usual alterations person was convieniently not there. Upon first look at the dress I realized that NOTHING had been done to the dress from the last time I was there. The alterations person took it to the manager, and because I was so upset, they tried to get me a new un-stained dress, because this alterations person said that the lace on the top could not be restored, and that I should have been told that before so I could order a new dress. At this time it was 2 weeks before the wedding and I could not get a new dress. They did not have it anymore. They allowed me to choose a new dress if I wanted to, but I was SOOO upset because I wanted MY dress.

Finally after looking at new dresses, I decided to keep my dress, and they would take the top off of another dress and sew it on to mine. I had to go in for a forth appointment and finally it was okay. I was dealing with the new alterations person, and the old one pretended like she had never seen me before, or that she hadn't seen the dress that SHE had shortened. It ended up being okay, but that nightmare practically ruined wearing the dress for me, because I had gone through so much to make it perfect. The alterations lady Irma did what she could to help me, and my dress turned out fine.

If I had to do it again, I would buy my dress and alter it somewhere else, or I would buy a dress somewhere else entirely. I don't feel like they did all that they could to resolve the situation. I also learned that many people have horror stories about this company after telling them about what happened to me. Read less
Services Used: Dress & Attire
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kellyjo
Wedding:
1/14/2012
5.0/5.0
This review is for the woman who does the fittings in Lombard. Unfortunately I have forgotten her name, I wish I could remember it. But she was so nice and sweet and patient. She did a really great job and I really liked her. Would definitely recommend.
I bought my dress at the Schaumburg location but got fitted at Lombard because it was closer to my house.
This review is for the woman who does the fittings in Lombard. Unfortunately I have forgotten her name, I wish I could Read more...
This review is for the woman who does the fittings in Lombard. Unfortunately I have forgotten her name, I wish I could remember it. But she was so nice and sweet and patient. She did a really great job and I really liked her. Would definitely recommend.
I bought my dress at the Schaumburg location but got fitted at Lombard because it was closer to my house. Read less
Services Used: Dress & Attire
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Veronica
Wedding:
7/23/2011
5.0/5.0
THE DRESS WAS VERY PRETTY AND IT WAS IN MY BUDGET
THE DRESS WAS VERY PRETTY AND IT WAS IN MY BUDGET
THE DRESS WAS VERY PRETTY AND IT WAS IN MY BUDGET Read less
Services Used: Dress & Attire
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Cindy
Wedding:
7/1/2011
4.7/5.0
I used David's Bridal in Lombard they were always available and when I would go w/o a scheduled apt. they always helped me and were not bothered that I did not schedule an apt. Not like another David's Bridal I stopped in. The only thing that seemed pricey was their alterations, cost me 1/2 of what my dress was.
I used David's Bridal in Lombard they were always available and when I would go w/o a scheduled apt. they always helped me Read more...
I used David's Bridal in Lombard they were always available and when I would go w/o a scheduled apt. they always helped me and were not bothered that I did not schedule an apt. Not like another David's Bridal I stopped in. The only thing that seemed pricey was their alterations, cost me 1/2 of what my dress was. Read less
Services Used: Dress & Attire
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Liz
Wedding:
6/25/2011
4.3/5.0
I got my dress at Davids Bridal and also my bridesmaids’ dresses. I was very pleased with their selection of dresses and quality of service. I got my dress for a great price and did not have to compromise what I wanted; it was the perfect dress for me. The alterations team there was awesome. While it was a bit pricey they did a great job. I went in several times and they listened to my opinions and made the dress fit like a glove. The wedding consultant that I had also would call to check up on how my plans were going and made sure that everything was going good with all our dresses.

The one negative thing I would say was the first day I felt a little pressure to buy the dress that day. I was overwhelmed I think at first and needed to think about it and come back. But in the end I knew it was the dress for me and overall I was very pleased with them.
I got my dress at Davids Bridal and also my bridesmaids’ dresses. I was very pleased with their selection of dresses and Read more...
I got my dress at Davids Bridal and also my bridesmaids’ dresses. I was very pleased with their selection of dresses and quality of service. I got my dress for a great price and did not have to compromise what I wanted; it was the perfect dress for me. The alterations team there was awesome. While it was a bit pricey they did a great job. I went in several times and they listened to my opinions and made the dress fit like a glove. The wedding consultant that I had also would call to check up on how my plans were going and made sure that everything was going good with all our dresses.

The one negative thing I would say was the first day I felt a little pressure to buy the dress that day. I was overwhelmed I think at first and needed to think about it and come back. But in the end I knew it was the dress for me and overall I was very pleased with them. Read less
Services Used: Dress & Attire
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Amie326 - formally known as"."
Wedding:
3/26/2011
4.3/5.0
All in all I was happy with davids bridal. The sales women however did tell me one thing and did another and after that, I made them write down and initial everything they would tell me. The alterations were wonderful and everyone loved my dress! Everyone couldn't believe it was from davids, they thought I got it custom made from a designer. :)
All in all I was happy with davids bridal. The sales women however did tell me one thing and did another and after that, I Read more...
All in all I was happy with davids bridal. The sales women however did tell me one thing and did another and after that, I made them write down and initial everything they would tell me. The alterations were wonderful and everyone loved my dress! Everyone couldn't believe it was from davids, they thought I got it custom made from a designer. :) Read less
Services Used: Dress & Attire
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Jennifer
Wedding:
3/25/2011
4.6/5.0
I love my wedding dress that I purchased from David's Bridal and it was very reasonably priced. I had heard that they are not as attentive as some of the smaller dress shops, but I made my appointment for the very first appointment they offer in the morning, I marked my favorites on their website, then I got there 15 minutes early and someone started pulling my favorites for me so that I would be ready by my appointment time to start trying on dresses. As soon as it started getting crowded there, it was a bit slow getting help so I strongly recommend using their website to pick out what you like a head of time. I also had my alterations done there and they did a great job.
I love my wedding dress that I purchased from David's Bridal and it was very reasonably priced. I had heard that they are Read more...
I love my wedding dress that I purchased from David's Bridal and it was very reasonably priced. I had heard that they are not as attentive as some of the smaller dress shops, but I made my appointment for the very first appointment they offer in the morning, I marked my favorites on their website, then I got there 15 minutes early and someone started pulling my favorites for me so that I would be ready by my appointment time to start trying on dresses. As soon as it started getting crowded there, it was a bit slow getting help so I strongly recommend using their website to pick out what you like a head of time. I also had my alterations done there and they did a great job. Read less
Services Used: Dress & Attire
Default vendor profile pic
cg
Wedding:
2/19/2011
5.0/5.0
This david's bridal was amazing! I came here for my first dress and when I didn't like it anymore, I came back to find my second dress! They worked with me within my price range and brought me as many styles and dresses as I asked for. They definitely do not try to push you into buying a more expensive dress then you can afford. They pretty much stuck within my price range and I ended up with a beautiful dress! I also did my tailoring there...the lady was very nice and did a great job on the bustle
This david's bridal was amazing! I came here for my first dress and when I didn't like it anymore, I came back to find my Read more...
This david's bridal was amazing! I came here for my first dress and when I didn't like it anymore, I came back to find my second dress! They worked with me within my price range and brought me as many styles and dresses as I asked for. They definitely do not try to push you into buying a more expensive dress then you can afford. They pretty much stuck within my price range and I ended up with a beautiful dress! I also did my tailoring there...the lady was very nice and did a great job on the bustle Read less
Services Used: Dress & Attire
Default vendor profile pic
amybaby
Wedding:
8/28/2010
5.0/5.0
Very friendly and responsive staff at the Lombard locationl. My entire experience there was wonderful. I found the dress of my dreams that looked amazing on my Wedding day. I also got my bridesmaid dresses and jewelry here. Everything was wonderful at a reasonable price!
Very friendly and responsive staff at the Lombard locationl. My entire experience there was wonderful. I found the dress Read more...
Very friendly and responsive staff at the Lombard locationl. My entire experience there was wonderful. I found the dress of my dreams that looked amazing on my Wedding day. I also got my bridesmaid dresses and jewelry here. Everything was wonderful at a reasonable price! Read less
Services Used: Dress & Attire
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Wendi
Wedding:
5/1/2010
4.8/5.0
Have been here for many bridemaids dresses as well as my wedding gown and each time I am very please with the service and dress!
Have been here for many bridemaids dresses as well as my wedding gown and each time I am very please with the service and Read more...
Have been here for many bridemaids dresses as well as my wedding gown and each time I am very please with the service and dress! Read less
Services Used: Dress & Attire
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