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Davids Bridal

Lombard , IL

LOCATION

421 E Roosevelt Rd
Lombard, IL 60148 US

PHONE

630-932-7333

WEBSITE

View website
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Dress & Attire

REVIEWS

4.1
out of 5.0
4.0/5.0
3.9/5.0
4.0/5.0
4.4/5.0
4.0/5.0
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Anonymous
Wedding:
2+ years ago
3.8/5.0
I loved my wedding dress it was beautiful and exactly what i wanted. The service was ok not great. They ordered the wrong size but they reordered it and i had it in plenty of time before my wedding.
I loved my wedding dress it was beautiful and exactly what i wanted. The service was ok not great. They ordered the wrong Read more...
I loved my wedding dress it was beautiful and exactly what i wanted. The service was ok not great. They ordered the wrong size but they reordered it and i had it in plenty of time before my wedding. Read less
Services Used: Dress & Attire
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cmroman
Wedding:
11/14/2009
4.5/5.0
I originally had gone to the David's Bridal on Harlem in Chicago. The salesperson who assisted me was a bit rude. When I went to the one in Lombard - I was happy to have a salesperson (Melissa) who was happy to help me with my search. I was able to email her at her personal account with any questions I had afterwards. During my appointment, she let me pick out dresses that I had like. She also picked out some dresses she thought would suit me. My dress was ready within 3 months. Overall, I had a great experience at this David's Bridal location.
I originally had gone to the David's Bridal on Harlem in Chicago. The salesperson who assisted me was a bit rude. When I Read more...
I originally had gone to the David's Bridal on Harlem in Chicago. The salesperson who assisted me was a bit rude. When I went to the one in Lombard - I was happy to have a salesperson (Melissa) who was happy to help me with my search. I was able to email her at her personal account with any questions I had afterwards. During my appointment, she let me pick out dresses that I had like. She also picked out some dresses she thought would suit me. My dress was ready within 3 months. Overall, I had a great experience at this David's Bridal location. Read less
Services Used: Dress & Attire
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michaeljbowling
Wedding:
11/7/2009
5.0/5.0
Dear Brooke,
I would like to take this time to express to you my sincere gratitude for all the effort that you have shown me in the area of customer service. Throughout my search for a Wedding dress, I encountered many people that were unknowledgeable, pushy, unprofessional, and frankly unfriendly individuals to work with. However, when I encountered your location, I have to say that you were very professional, pleasant to work with, motivated, and very knowledgeable. Moreover, you were very compassionate when speaking about your employers products and brand.

Again, I would like to take this opportunity to express to you my sincere gratitude. Truly your level of professionalism and value to illustrate to a customer that they are more than just another sale, is unmatched by anyone I have encountered within the industry.

Sincerely,
Christine
Lombard, IL

P.S. I am still receiving compliments about my wedding dress. Again, thanks.
Dear Brooke,
I would like to take this time to express to you my sincere gratitude for all the effort that you have Read more...
Dear Brooke,
I would like to take this time to express to you my sincere gratitude for all the effort that you have shown me in the area of customer service. Throughout my search for a Wedding dress, I encountered many people that were unknowledgeable, pushy, unprofessional, and frankly unfriendly individuals to work with. However, when I encountered your location, I have to say that you were very professional, pleasant to work with, motivated, and very knowledgeable. Moreover, you were very compassionate when speaking about your employers products and brand.

Again, I would like to take this opportunity to express to you my sincere gratitude. Truly your level of professionalism and value to illustrate to a customer that they are more than just another sale, is unmatched by anyone I have encountered within the industry.

Sincerely,
Christine
Lombard, IL

P.S. I am still receiving compliments about my wedding dress. Again, thanks. Read less
Services Used: Dress & Attire
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Meaghan
Wedding:
10/31/2009
5.0/5.0
I really enjoyed my experience with David's Bridal. I had a very large wedding party (9 bridesmaids, 2 junior bridesmaids), and everyone ranged in size, height and body shape. I wanted everyone to be comfortable, so I let them choose their dresses (I chose the color) and everyone wore matching shoes. Letting everyone choose their dresses was the best idea I had when it came to my wedding party, because of the 9 bridesmaids, there were only 2 girls who wore the same dress, everyone else had different dresses.

That being said, the variety of colors and styles is reason enough to look in to David's Bridal. In the Lombard location, they were very patient and always helpful (I was in there a lot throughout the course of my engagement helping bridesmaids pick their dresses), and I was never disappointed with the staff.
I really enjoyed my experience with David's Bridal. I had a very large wedding party (9 bridesmaids, 2 junior Read more...
I really enjoyed my experience with David's Bridal. I had a very large wedding party (9 bridesmaids, 2 junior bridesmaids), and everyone ranged in size, height and body shape. I wanted everyone to be comfortable, so I let them choose their dresses (I chose the color) and everyone wore matching shoes. Letting everyone choose their dresses was the best idea I had when it came to my wedding party, because of the 9 bridesmaids, there were only 2 girls who wore the same dress, everyone else had different dresses.

That being said, the variety of colors and styles is reason enough to look in to David's Bridal. In the Lombard location, they were very patient and always helpful (I was in there a lot throughout the course of my engagement helping bridesmaids pick their dresses), and I was never disappointed with the staff. Read less
Services Used: Dress & Attire
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bee
Wedding:
9/26/2009
0.9/5.0
My dress was beautiful. I fell in love right away. It was the second one I tried on. BUT beware. I was told on the day that the train could be removed as I wanted a floor length gown. One year later I took the dress to their alteration department in Lombard. I made the appointment and told them I needed my undergarments and would purchase that day. When I got there (I had to go alone, but that is another story) the store manager put me in a dressing room. She came back 10 minutes later with a slip one size too big and a strapless bra two sizes too small. She then left. I was alone in the dressing room for 15 minutes. Have you ever tried to put a strapless bra 2 sizes too small on alone? Fast forward to 3 fittings later. They lied. They were not "allowed" to cut the dress. The train was "tied" up inside. They could not even stitch it. It was very uneven. It was now less than a week prior to the wedding and I was $$$$ into alterations, almost as much as the dress. I did look great on my wedding day BUT, I tripped multiple times on the "tied" up train, ON OUR FIRST DANCE. My advice, buy the dress there- they have good prices. DO NOT USE THE ALTERATIONS OR EXPECT ANY KIND OF APPROPRIATE CUSTOMER SERVICE.
My dress was beautiful. I fell in love right away. It was the second one I tried on. BUT beware. I was told on the day Read more...
My dress was beautiful. I fell in love right away. It was the second one I tried on. BUT beware. I was told on the day that the train could be removed as I wanted a floor length gown. One year later I took the dress to their alteration department in Lombard. I made the appointment and told them I needed my undergarments and would purchase that day. When I got there (I had to go alone, but that is another story) the store manager put me in a dressing room. She came back 10 minutes later with a slip one size too big and a strapless bra two sizes too small. She then left. I was alone in the dressing room for 15 minutes. Have you ever tried to put a strapless bra 2 sizes too small on alone? Fast forward to 3 fittings later. They lied. They were not "allowed" to cut the dress. The train was "tied" up inside. They could not even stitch it. It was very uneven. It was now less than a week prior to the wedding and I was $$$$ into alterations, almost as much as the dress. I did look great on my wedding day BUT, I tripped multiple times on the "tied" up train, ON OUR FIRST DANCE. My advice, buy the dress there- they have good prices. DO NOT USE THE ALTERATIONS OR EXPECT ANY KIND OF APPROPRIATE CUSTOMER SERVICE. Read less
Services Used: Dress & Attire
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Staci
Wedding:
8/29/2009
3.2/5.0
Very busy place and if you do not have an appointment they are not helpful. Dress came in on time and was lovely. Good place to go if you need a plus size dress, as I did. Lots of selection for bridesmaids. Sent me notice when the dresses were in rather than each bridesmaid and so lived in other states. I had someone else do the alterations.
Very busy place and if you do not have an appointment they are not helpful. Dress came in on time and was lovely. Good Read more...
Very busy place and if you do not have an appointment they are not helpful. Dress came in on time and was lovely. Good place to go if you need a plus size dress, as I did. Lots of selection for bridesmaids. Sent me notice when the dresses were in rather than each bridesmaid and so lived in other states. I had someone else do the alterations. Read less
Services Used: Dress & Attire
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Nicole
Wedding:
8/28/2009
1.9/5.0
If I could do it all over again, I would've NEVER gotten my dress altered at David's Bridal. I would've paid 2x as much for it to be done else where. I didn't even get my dress back until 2 weeks before the wedding because of how many times THEY had to FIX my dress. The purchasing process went well but as far as alterations go, they butchered my dress and I had to pay for them to fix their mistake. In the end they fixed it and everything was fine but I could've had less stress if they had just done it right the first or even the SECOND time they altered it.

And it was not a weight or height issue, they just couldn't sew straight.
If I could do it all over again, I would've NEVER gotten my dress altered at David's Bridal. I would've paid 2x as much Read more...
If I could do it all over again, I would've NEVER gotten my dress altered at David's Bridal. I would've paid 2x as much for it to be done else where. I didn't even get my dress back until 2 weeks before the wedding because of how many times THEY had to FIX my dress. The purchasing process went well but as far as alterations go, they butchered my dress and I had to pay for them to fix their mistake. In the end they fixed it and everything was fine but I could've had less stress if they had just done it right the first or even the SECOND time they altered it.

And it was not a weight or height issue, they just couldn't sew straight. Read less
Services Used: Dress & Attire
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saranic0le
Wedding:
6/20/2009
4.1/5.0
I had my dress picked out in my head but tried on others just to be sure! I left with the one I originally wanted and even got it on sale! A wedding dress for under $500 (including tax & cleaning) in Chicagoland is amazing.
I had my dress picked out in my head but tried on others just to be sure! I left with the one I originally wanted and even Read more...
I had my dress picked out in my head but tried on others just to be sure! I left with the one I originally wanted and even got it on sale! A wedding dress for under $500 (including tax & cleaning) in Chicagoland is amazing. Read less
Services Used: Dress & Attire
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Sue
Wedding:
5/9/2009
5.0/5.0
I had a great esperience with David's Bridal. Everyone was so sweet and easy to work with. The seamstress was great too.
I had a great esperience with David's Bridal. Everyone was so sweet and easy to work with. The seamstress was great too.
I had a great esperience with David's Bridal. Everyone was so sweet and easy to work with. The seamstress was great too. Read less
Services Used: Dress & Attire
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ckelly4677
Wedding:
5/9/2009
4.4/5.0
I got my dress from David's which was so beautiful! I loved it and it fit me like a glove. You can't beat the prices either, they're very reasonable. The staff was very helpful and even though they ordered the wrong color for my gown originally, they didn't hesitate in fixing the problem quickly.
I got my dress from David's which was so beautiful! I loved it and it fit me like a glove. You can't beat the prices Read more...
I got my dress from David's which was so beautiful! I loved it and it fit me like a glove. You can't beat the prices either, they're very reasonable. The staff was very helpful and even though they ordered the wrong color for my gown originally, they didn't hesitate in fixing the problem quickly. Read less
Services Used: Dress & Attire
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