Nophoto-130

Davids Bridal

Lombard , IL

LOCATION

421 E Roosevelt Rd
Lombard, IL US 60148 (map)

PHONE

630-932-7333

WEBSITE

View website
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Dress & Attire

REVIEWS

4.1
out of 5.0
4.0/5.0
3.9/5.0
4.1/5.0
4.4/5.0
4.0/5.0
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Beth
Wedding:
8/9/2014
1.4/5.0
Do not go here for your dress or alterations! I went to the Orland Park location. The salesperson was pushy, and the alterations woman seemed liked she had no idea what she was doing. They made my sister's dress way too small, and wanted me to wear something I was not comfortable in on my wedding day. I ended up having to go dress shopping for a new dress a week before my wedding. What a nightmare! They charged too much for alterations as well. Try other places first!
Do not go here for your dress or alterations! I went to the Orland Park location. The salesperson was pushy, and the Read more...
Do not go here for your dress or alterations! I went to the Orland Park location. The salesperson was pushy, and the alterations woman seemed liked she had no idea what she was doing. They made my sister's dress way too small, and wanted me to wear something I was not comfortable in on my wedding day. I ended up having to go dress shopping for a new dress a week before my wedding. What a nightmare! They charged too much for alterations as well. Try other places first! Read less
Services Used: Dress & Attire
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Melissa
Wedding:
6/28/2014
5.0/5.0
I didn't have time to go and try the dress on. So i had to order online. The website was very helpful in helping me pic what size i would need!!! Love my dress so much!!!!
I didn't have time to go and try the dress on. So i had to order online. The website was very helpful in helping me pic Read more...
I didn't have time to go and try the dress on. So i had to order online. The website was very helpful in helping me pic what size i would need!!! Love my dress so much!!!! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
4.3/5.0
I was moderately pleased because the fact they didn't call or email when one of my bridesmaids dresses arrived and they had the wrong date for my wedding so the dresses we thought would be on time were not. I had to choose ones that were not my original choice.
I was moderately pleased because the fact they didn't call or email when one of my bridesmaids dresses arrived and they Read more...
I was moderately pleased because the fact they didn't call or email when one of my bridesmaids dresses arrived and they had the wrong date for my wedding so the dresses we thought would be on time were not. I had to choose ones that were not my original choice. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
When I got my dress, David Bridal was doing a promotion where you got a scratch off and you had the option to get up to 75% off your entire purchase. I was so lucky and ended up getting the 75% off and I was able to get all of my stuff extremely cheap but still so beautiful! :)
When I got my dress, David Bridal was doing a promotion where you got a scratch off and you had the option to get up to Read more...
When I got my dress, David Bridal was doing a promotion where you got a scratch off and you had the option to get up to 75% off your entire purchase. I was so lucky and ended up getting the 75% off and I was able to get all of my stuff extremely cheap but still so beautiful! :) Read less
Services Used: Dress & Attire
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Jenna
Wedding:
6/8/2014
1.7/5.0
This location nearly ruined my wedding dress experience. I found a dress I loved with the help of an associate who was very sweet, but seriously messed up my order. She ordered my wedding dress in my street size instead of my dress size-despite my questioning the size she ordered, she kept saying she was right, don't worry about it. I go for my first fitting, 9 weeks before the wedding, and the dress is 2 sizes too small, as I had questioned when I bought the dress. I was told it was too late to order a new one, and they wouldn't alter the dress 2 sizes. The only option I was given was to pick a sample dress for a discount. Not acceptable. The Vernon Hills location fixed everything for me though. They put the corset back in my dress to make the 2 size alteration, worked around the clock to make sure it happened on time for a 48 hour turnaround (because I live in another state and was in town only for the fittings), and made sure my dress was PERFECT. They fixed the problems the lombard location created and saved my wedding dress. Don't go to lombard, its worth the trip to Vernon Hills.
This location nearly ruined my wedding dress experience. I found a dress I loved with the help of an associate who was Read more...
This location nearly ruined my wedding dress experience. I found a dress I loved with the help of an associate who was very sweet, but seriously messed up my order. She ordered my wedding dress in my street size instead of my dress size-despite my questioning the size she ordered, she kept saying she was right, don't worry about it. I go for my first fitting, 9 weeks before the wedding, and the dress is 2 sizes too small, as I had questioned when I bought the dress. I was told it was too late to order a new one, and they wouldn't alter the dress 2 sizes. The only option I was given was to pick a sample dress for a discount. Not acceptable. The Vernon Hills location fixed everything for me though. They put the corset back in my dress to make the 2 size alteration, worked around the clock to make sure it happened on time for a 48 hour turnaround (because I live in another state and was in town only for the fittings), and made sure my dress was PERFECT. They fixed the problems the lombard location created and saved my wedding dress. Don't go to lombard, its worth the trip to Vernon Hills. Read less
Services Used: Dress & Attire
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Jaclyn
Wedding:
5/2/2014
4.4/5.0
The sales people at the store were always very friendly and willing to help. Whenever they were having a sale the bridesmaids dresses Ipicked were never included in the price. I think their prices are a little too high, going somewhere else for alterations.
The sales people at the store were always very friendly and willing to help. Whenever they were having a sale the Read more...
The sales people at the store were always very friendly and willing to help. Whenever they were having a sale the bridesmaids dresses Ipicked were never included in the price. I think their prices are a little too high, going somewhere else for alterations. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
2.8/5.0
David's bridal is a great deal for beautiful dresses, but you get what you pay for. The attendants are very inattentive, which is not really there fault as they are managing 3+ fittings at a time. I would have tried on 10 more dresses but the attendant left our fitting for 30 minutes to help her other brides and when she came back she said we were out of time, so I just decided on the dress I was wearing. Not that I didn't love my dress, but I am not sure that it was exactly perfect. I am a large busted person and the dress ended up not fitting well in the chest area. Sue in alterations was absolute saint and tried everything to let the dress in, and out, and add stays etc. But in the end, it ended up sliding down and in a number of my wedding photos my bra is showing :( Not exactly how I envisioned looking on my wedding day.

Also, they special order everything!!! I went in to buy a bra to wear under my dress in January for my April wedding. They told me it was to late to order the bra, as it wouldn't be there in time for my wedding. 3 months to get a bra in...really?
David's bridal is a great deal for beautiful dresses, but you get what you pay for. The attendants are very inattentive, Read more...
David's bridal is a great deal for beautiful dresses, but you get what you pay for. The attendants are very inattentive, which is not really there fault as they are managing 3+ fittings at a time. I would have tried on 10 more dresses but the attendant left our fitting for 30 minutes to help her other brides and when she came back she said we were out of time, so I just decided on the dress I was wearing. Not that I didn't love my dress, but I am not sure that it was exactly perfect. I am a large busted person and the dress ended up not fitting well in the chest area. Sue in alterations was absolute saint and tried everything to let the dress in, and out, and add stays etc. But in the end, it ended up sliding down and in a number of my wedding photos my bra is showing :( Not exactly how I envisioned looking on my wedding day.

Also, they special order everything!!! I went in to buy a bra to wear under my dress in January for my April wedding. They told me it was to late to order the bra, as it wouldn't be there in time for my wedding. 3 months to get a bra in...really? Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
3.3/5.0
I got a great dress for no money. I did not use their alteration service. It would have been too expensive.
I got a great dress for no money. I did not use their alteration service. It would have been too expensive.
I got a great dress for no money. I did not use their alteration service. It would have been too expensive. Read less
Services Used: Dress & Attire
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Mrs G
Wedding:
10/5/2013
4.7/5.0
Received my dress extremely quickly. Looks fantastic!
Received my dress extremely quickly. Looks fantastic!
Received my dress extremely quickly. Looks fantastic! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
The sales woman was wonderful. She was very busy, but still took care of my needs and listened to what I wanted. I felt very comfortable with the process and she really helped me enjoy the shopping process.
The sales woman was wonderful. She was very busy, but still took care of my needs and listened to what I wanted. I felt Read more...
The sales woman was wonderful. She was very busy, but still took care of my needs and listened to what I wanted. I felt very comfortable with the process and she really helped me enjoy the shopping process. Read less
Services Used: Dress & Attire
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Amanda
Wedding:
6/15/2013
3.9/5.0
It was easy to find my dress because I knew what I wanted. Staff was helpful, but overwhelmed. More staff needed to be on the floor.
It was easy to find my dress because I knew what I wanted. Staff was helpful, but overwhelmed. More staff needed to be on Read more...
It was easy to find my dress because I knew what I wanted. Staff was helpful, but overwhelmed. More staff needed to be on the floor. Read less
Services Used: Dress & Attire
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Joshua
Wedding:
12/15/2012
5.0/5.0
My experience with David's Bridal was stunning, really a dream come true. In just 2 visits I knew exactly which dress I wanted and it fit wonderfully. It was ready in a timely manner which allowed me to focus on other aspects of the planning. My Bridesmaids looked great too!
My experience with David's Bridal was stunning, really a dream come true. In just 2 visits I knew exactly which dress I Read more...
My experience with David's Bridal was stunning, really a dream come true. In just 2 visits I knew exactly which dress I wanted and it fit wonderfully. It was ready in a timely manner which allowed me to focus on other aspects of the planning. My Bridesmaids looked great too! Read less
Services Used: Dress & Attire
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Sabrina
Wedding:
9/29/2012
4.1/5.0
Overall I was pleased with this location of David's Bridal. However when I came for my 2nd fitting, we had to wait for an hour while they finished the alterations in the back that they had over 3 months to complete.
Overall I was pleased with this location of David's Bridal. However when I came for my 2nd fitting, we had to wait for an Read more...
Overall I was pleased with this location of David's Bridal. However when I came for my 2nd fitting, we had to wait for an hour while they finished the alterations in the back that they had over 3 months to complete. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.8/5.0
Absolutely love Davids Bridal in Lombard, IL. Found my dress with the help of employee on my first day of dress shopping.
Absolutely love Davids Bridal in Lombard, IL. Found my dress with the help of employee on my first day of dress shopping.
Absolutely love Davids Bridal in Lombard, IL. Found my dress with the help of employee on my first day of dress shopping. Read less
Services Used: Dress & Attire
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Ariel
Wedding:
9/15/2012
5.0/5.0
David's Bridal was great with helping me find a dress that I wanted in my price range! They were extremely understanding with the fact I wanted something simple but still elegant. They did not try to pressure me to spend anything more then I wanted to.
David's Bridal was great with helping me find a dress that I wanted in my price range! They were extremely understanding Read more...
David's Bridal was great with helping me find a dress that I wanted in my price range! They were extremely understanding with the fact I wanted something simple but still elegant. They did not try to pressure me to spend anything more then I wanted to. Read less
Services Used: Dress & Attire
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Tamasha
Wedding:
8/31/2012
5.0/5.0
Very satisfied with all the services literally got everything that I needed for my wedding day!
Very satisfied with all the services literally got everything that I needed for my wedding day!
Very satisfied with all the services literally got everything that I needed for my wedding day! Read less
Services Used: Dress & Attire
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Lori
Wedding:
6/23/2012
5.0/5.0
I had to special order my dress. The dress I chose they dont even carry in the stores, I had to try on one that was the same but in different colors. They couldnt guarentee the delivery of the dress untill June 10th, the wedding was June 23rd, yep I was a bit nervous. The dress came in in May, wow what a relief that was now we still had to do the alterations, IN A HURRY! The girls at Davids pulled it off! The dress was beautifull but they had to take it in and had no time to spar. Kelly and Erin are my girls! They Rocked! Everytime i came thru the door we were having a party in the alterations dept. I have to say that good mood and great attitudes really make the nervious bride to be feel at ease even if it looks like something might go wrong. No chance for Bridezilla in this store.
I had to special order my dress. The dress I chose they dont even carry in the stores, I had to try on one that was the Read more...
I had to special order my dress. The dress I chose they dont even carry in the stores, I had to try on one that was the same but in different colors. They couldnt guarentee the delivery of the dress untill June 10th, the wedding was June 23rd, yep I was a bit nervous. The dress came in in May, wow what a relief that was now we still had to do the alterations, IN A HURRY! The girls at Davids pulled it off! The dress was beautifull but they had to take it in and had no time to spar. Kelly and Erin are my girls! They Rocked! Everytime i came thru the door we were having a party in the alterations dept. I have to say that good mood and great attitudes really make the nervious bride to be feel at ease even if it looks like something might go wrong. No chance for Bridezilla in this store. Read less
Services Used: Dress & Attire, Jewelry
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TGIF512
Wedding:
3/2/2012
1.7/5.0
I had just come from a bridal show, and was excited to try on dresses with my mom at David's Bridal. I was just going to look and maybe try a few on, but I hadn't planned on buying anything that day. They were accommadating to me without having an appointment. I had wanted a short dress and tried a few on but they looked terrible. I tried on one long dress, a ballgown, something I didn't think I would like, but I was wrong and loved it. The girl was very nice and helpful even though she had other people she was helping.

The dress was the last one in my size, and a few beads were falling off, but we were promised they would be fixed in alterations. We went home with the dress, and that day ended up being the only good experiance I had before my wedding.

Alterations doesn't call to confirm your appointment... I had to call them everytime to make sure of the time. During my first alterations appointment, I noticed the halter neck strap of my dress had stains from it being tried on, and I was upset that they would have sold me the dress like that. I was promised new lace, and that the beads would be sewen on the next time I came in that had fallen off. My second alterations appointment came and all they had done to the dress was shorten it, they still had not fixed the beads, or the neck. The neck of the dress was freshly wet from where she tried to clean it right before my appointment. I was not happy, but I was told at my third and last appointment that it would all be done.

I came in for my third appointment, and my usual alterations person was convieniently not there. Upon first look at the dress I realized that NOTHING had been done to the dress from the last time I was there. The alterations person took it to the manager, and because I was so upset, they tried to get me a new un-stained dress, because this alterations person said that the lace on the top could not be restored, and that I should have been told that before so I could order a new dress. At this time it was 2 weeks before the wedding and I could not get a new dress. They did not have it anymore. They allowed me to choose a new dress if I wanted to, but I was SOOO upset because I wanted MY dress.

Finally after looking at new dresses, I decided to keep my dress, and they would take the top off of another dress and sew it on to mine. I had to go in for a forth appointment and finally it was okay. I was dealing with the new alterations person, and the old one pretended like she had never seen me before, or that she hadn't seen the dress that SHE had shortened. It ended up being okay, but that nightmare practically ruined wearing the dress for me, because I had gone through so much to make it perfect. The alterations lady Irma did what she could to help me, and my dress turned out fine.

If I had to do it again, I would buy my dress and alter it somewhere else, or I would buy a dress somewhere else entirely. I don't feel like they did all that they could to resolve the situation. I also learned that many people have horror stories about this company after telling them about what happened to me.
I had just come from a bridal show, and was excited to try on dresses with my mom at David's Bridal. I was just going to Read more...
I had just come from a bridal show, and was excited to try on dresses with my mom at David's Bridal. I was just going to look and maybe try a few on, but I hadn't planned on buying anything that day. They were accommadating to me without having an appointment. I had wanted a short dress and tried a few on but they looked terrible. I tried on one long dress, a ballgown, something I didn't think I would like, but I was wrong and loved it. The girl was very nice and helpful even though she had other people she was helping.

The dress was the last one in my size, and a few beads were falling off, but we were promised they would be fixed in alterations. We went home with the dress, and that day ended up being the only good experiance I had before my wedding.

Alterations doesn't call to confirm your appointment... I had to call them everytime to make sure of the time. During my first alterations appointment, I noticed the halter neck strap of my dress had stains from it being tried on, and I was upset that they would have sold me the dress like that. I was promised new lace, and that the beads would be sewen on the next time I came in that had fallen off. My second alterations appointment came and all they had done to the dress was shorten it, they still had not fixed the beads, or the neck. The neck of the dress was freshly wet from where she tried to clean it right before my appointment. I was not happy, but I was told at my third and last appointment that it would all be done.

I came in for my third appointment, and my usual alterations person was convieniently not there. Upon first look at the dress I realized that NOTHING had been done to the dress from the last time I was there. The alterations person took it to the manager, and because I was so upset, they tried to get me a new un-stained dress, because this alterations person said that the lace on the top could not be restored, and that I should have been told that before so I could order a new dress. At this time it was 2 weeks before the wedding and I could not get a new dress. They did not have it anymore. They allowed me to choose a new dress if I wanted to, but I was SOOO upset because I wanted MY dress.

Finally after looking at new dresses, I decided to keep my dress, and they would take the top off of another dress and sew it on to mine. I had to go in for a forth appointment and finally it was okay. I was dealing with the new alterations person, and the old one pretended like she had never seen me before, or that she hadn't seen the dress that SHE had shortened. It ended up being okay, but that nightmare practically ruined wearing the dress for me, because I had gone through so much to make it perfect. The alterations lady Irma did what she could to help me, and my dress turned out fine.

If I had to do it again, I would buy my dress and alter it somewhere else, or I would buy a dress somewhere else entirely. I don't feel like they did all that they could to resolve the situation. I also learned that many people have horror stories about this company after telling them about what happened to me. Read less
Services Used: Dress & Attire
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kellyjo
Wedding:
1/14/2012
5.0/5.0
This review is for the woman who does the fittings in Lombard. Unfortunately I have forgotten her name, I wish I could remember it. But she was so nice and sweet and patient. She did a really great job and I really liked her. Would definitely recommend.
I bought my dress at the Schaumburg location but got fitted at Lombard because it was closer to my house.
This review is for the woman who does the fittings in Lombard. Unfortunately I have forgotten her name, I wish I could Read more...
This review is for the woman who does the fittings in Lombard. Unfortunately I have forgotten her name, I wish I could remember it. But she was so nice and sweet and patient. She did a really great job and I really liked her. Would definitely recommend.
I bought my dress at the Schaumburg location but got fitted at Lombard because it was closer to my house. Read less
Services Used: Dress & Attire
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Veronica
Wedding:
7/23/2011
5.0/5.0
THE DRESS WAS VERY PRETTY AND IT WAS IN MY BUDGET
THE DRESS WAS VERY PRETTY AND IT WAS IN MY BUDGET
THE DRESS WAS VERY PRETTY AND IT WAS IN MY BUDGET Read less
Services Used: Dress & Attire
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Cindy
Wedding:
7/1/2011
4.7/5.0
I used David's Bridal in Lombard they were always available and when I would go w/o a scheduled apt. they always helped me and were not bothered that I did not schedule an apt. Not like another David's Bridal I stopped in. The only thing that seemed pricey was their alterations, cost me 1/2 of what my dress was.
I used David's Bridal in Lombard they were always available and when I would go w/o a scheduled apt. they always helped me Read more...
I used David's Bridal in Lombard they were always available and when I would go w/o a scheduled apt. they always helped me and were not bothered that I did not schedule an apt. Not like another David's Bridal I stopped in. The only thing that seemed pricey was their alterations, cost me 1/2 of what my dress was. Read less
Services Used: Dress & Attire
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Liz
Wedding:
6/25/2011
4.3/5.0
I got my dress at Davids Bridal and also my bridesmaids’ dresses. I was very pleased with their selection of dresses and quality of service. I got my dress for a great price and did not have to compromise what I wanted; it was the perfect dress for me. The alterations team there was awesome. While it was a bit pricey they did a great job. I went in several times and they listened to my opinions and made the dress fit like a glove. The wedding consultant that I had also would call to check up on how my plans were going and made sure that everything was going good with all our dresses.

The one negative thing I would say was the first day I felt a little pressure to buy the dress that day. I was overwhelmed I think at first and needed to think about it and come back. But in the end I knew it was the dress for me and overall I was very pleased with them.
I got my dress at Davids Bridal and also my bridesmaids’ dresses. I was very pleased with their selection of dresses and Read more...
I got my dress at Davids Bridal and also my bridesmaids’ dresses. I was very pleased with their selection of dresses and quality of service. I got my dress for a great price and did not have to compromise what I wanted; it was the perfect dress for me. The alterations team there was awesome. While it was a bit pricey they did a great job. I went in several times and they listened to my opinions and made the dress fit like a glove. The wedding consultant that I had also would call to check up on how my plans were going and made sure that everything was going good with all our dresses.

The one negative thing I would say was the first day I felt a little pressure to buy the dress that day. I was overwhelmed I think at first and needed to think about it and come back. But in the end I knew it was the dress for me and overall I was very pleased with them. Read less
Services Used: Dress & Attire
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Amie326 - formally known as"."
Wedding:
3/26/2011
4.3/5.0
All in all I was happy with davids bridal. The sales women however did tell me one thing and did another and after that, I made them write down and initial everything they would tell me. The alterations were wonderful and everyone loved my dress! Everyone couldn't believe it was from davids, they thought I got it custom made from a designer. :)
All in all I was happy with davids bridal. The sales women however did tell me one thing and did another and after that, I Read more...
All in all I was happy with davids bridal. The sales women however did tell me one thing and did another and after that, I made them write down and initial everything they would tell me. The alterations were wonderful and everyone loved my dress! Everyone couldn't believe it was from davids, they thought I got it custom made from a designer. :) Read less
Services Used: Dress & Attire
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Jennifer
Wedding:
3/25/2011
4.6/5.0
I love my wedding dress that I purchased from David's Bridal and it was very reasonably priced. I had heard that they are not as attentive as some of the smaller dress shops, but I made my appointment for the very first appointment they offer in the morning, I marked my favorites on their website, then I got there 15 minutes early and someone started pulling my favorites for me so that I would be ready by my appointment time to start trying on dresses. As soon as it started getting crowded there, it was a bit slow getting help so I strongly recommend using their website to pick out what you like a head of time. I also had my alterations done there and they did a great job.
I love my wedding dress that I purchased from David's Bridal and it was very reasonably priced. I had heard that they are Read more...
I love my wedding dress that I purchased from David's Bridal and it was very reasonably priced. I had heard that they are not as attentive as some of the smaller dress shops, but I made my appointment for the very first appointment they offer in the morning, I marked my favorites on their website, then I got there 15 minutes early and someone started pulling my favorites for me so that I would be ready by my appointment time to start trying on dresses. As soon as it started getting crowded there, it was a bit slow getting help so I strongly recommend using their website to pick out what you like a head of time. I also had my alterations done there and they did a great job. Read less
Services Used: Dress & Attire
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cg
Wedding:
2/19/2011
5.0/5.0
This david's bridal was amazing! I came here for my first dress and when I didn't like it anymore, I came back to find my second dress! They worked with me within my price range and brought me as many styles and dresses as I asked for. They definitely do not try to push you into buying a more expensive dress then you can afford. They pretty much stuck within my price range and I ended up with a beautiful dress! I also did my tailoring there...the lady was very nice and did a great job on the bustle
This david's bridal was amazing! I came here for my first dress and when I didn't like it anymore, I came back to find my Read more...
This david's bridal was amazing! I came here for my first dress and when I didn't like it anymore, I came back to find my second dress! They worked with me within my price range and brought me as many styles and dresses as I asked for. They definitely do not try to push you into buying a more expensive dress then you can afford. They pretty much stuck within my price range and I ended up with a beautiful dress! I also did my tailoring there...the lady was very nice and did a great job on the bustle Read less
Services Used: Dress & Attire
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amybaby
Wedding:
8/28/2010
5.0/5.0
Very friendly and responsive staff at the Lombard locationl. My entire experience there was wonderful. I found the dress of my dreams that looked amazing on my Wedding day. I also got my bridesmaid dresses and jewelry here. Everything was wonderful at a reasonable price!
Very friendly and responsive staff at the Lombard locationl. My entire experience there was wonderful. I found the dress Read more...
Very friendly and responsive staff at the Lombard locationl. My entire experience there was wonderful. I found the dress of my dreams that looked amazing on my Wedding day. I also got my bridesmaid dresses and jewelry here. Everything was wonderful at a reasonable price! Read less
Services Used: Dress & Attire
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Wendi
Wedding:
5/1/2010
4.8/5.0
Have been here for many bridemaids dresses as well as my wedding gown and each time I am very please with the service and dress!
Have been here for many bridemaids dresses as well as my wedding gown and each time I am very please with the service and Read more...
Have been here for many bridemaids dresses as well as my wedding gown and each time I am very please with the service and dress! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
3.8/5.0
I loved my wedding dress it was beautiful and exactly what i wanted. The service was ok not great. They ordered the wrong size but they reordered it and i had it in plenty of time before my wedding.
I loved my wedding dress it was beautiful and exactly what i wanted. The service was ok not great. They ordered the wrong Read more...
I loved my wedding dress it was beautiful and exactly what i wanted. The service was ok not great. They ordered the wrong size but they reordered it and i had it in plenty of time before my wedding. Read less
Services Used: Dress & Attire
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cmroman
Wedding:
11/14/2009
4.5/5.0
I originally had gone to the David's Bridal on Harlem in Chicago. The salesperson who assisted me was a bit rude. When I went to the one in Lombard - I was happy to have a salesperson (Melissa) who was happy to help me with my search. I was able to email her at her personal account with any questions I had afterwards. During my appointment, she let me pick out dresses that I had like. She also picked out some dresses she thought would suit me. My dress was ready within 3 months. Overall, I had a great experience at this David's Bridal location.
I originally had gone to the David's Bridal on Harlem in Chicago. The salesperson who assisted me was a bit rude. When I Read more...
I originally had gone to the David's Bridal on Harlem in Chicago. The salesperson who assisted me was a bit rude. When I went to the one in Lombard - I was happy to have a salesperson (Melissa) who was happy to help me with my search. I was able to email her at her personal account with any questions I had afterwards. During my appointment, she let me pick out dresses that I had like. She also picked out some dresses she thought would suit me. My dress was ready within 3 months. Overall, I had a great experience at this David's Bridal location. Read less
Services Used: Dress & Attire
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michaeljbowling
Wedding:
11/7/2009
5.0/5.0
Dear Brooke,
I would like to take this time to express to you my sincere gratitude for all the effort that you have shown me in the area of customer service. Throughout my search for a Wedding dress, I encountered many people that were unknowledgeable, pushy, unprofessional, and frankly unfriendly individuals to work with. However, when I encountered your location, I have to say that you were very professional, pleasant to work with, motivated, and very knowledgeable. Moreover, you were very compassionate when speaking about your employers products and brand.

Again, I would like to take this opportunity to express to you my sincere gratitude. Truly your level of professionalism and value to illustrate to a customer that they are more than just another sale, is unmatched by anyone I have encountered within the industry.

Sincerely,
Christine
Lombard, IL

P.S. I am still receiving compliments about my wedding dress. Again, thanks.
Dear Brooke,
I would like to take this time to express to you my sincere gratitude for all the effort that you have Read more...
Dear Brooke,
I would like to take this time to express to you my sincere gratitude for all the effort that you have shown me in the area of customer service. Throughout my search for a Wedding dress, I encountered many people that were unknowledgeable, pushy, unprofessional, and frankly unfriendly individuals to work with. However, when I encountered your location, I have to say that you were very professional, pleasant to work with, motivated, and very knowledgeable. Moreover, you were very compassionate when speaking about your employers products and brand.

Again, I would like to take this opportunity to express to you my sincere gratitude. Truly your level of professionalism and value to illustrate to a customer that they are more than just another sale, is unmatched by anyone I have encountered within the industry.

Sincerely,
Christine
Lombard, IL

P.S. I am still receiving compliments about my wedding dress. Again, thanks. Read less
Services Used: Dress & Attire
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Meaghan
Wedding:
10/31/2009
5.0/5.0
I really enjoyed my experience with David's Bridal. I had a very large wedding party (9 bridesmaids, 2 junior bridesmaids), and everyone ranged in size, height and body shape. I wanted everyone to be comfortable, so I let them choose their dresses (I chose the color) and everyone wore matching shoes. Letting everyone choose their dresses was the best idea I had when it came to my wedding party, because of the 9 bridesmaids, there were only 2 girls who wore the same dress, everyone else had different dresses.

That being said, the variety of colors and styles is reason enough to look in to David's Bridal. In the Lombard location, they were very patient and always helpful (I was in there a lot throughout the course of my engagement helping bridesmaids pick their dresses), and I was never disappointed with the staff.
I really enjoyed my experience with David's Bridal. I had a very large wedding party (9 bridesmaids, 2 junior Read more...
I really enjoyed my experience with David's Bridal. I had a very large wedding party (9 bridesmaids, 2 junior bridesmaids), and everyone ranged in size, height and body shape. I wanted everyone to be comfortable, so I let them choose their dresses (I chose the color) and everyone wore matching shoes. Letting everyone choose their dresses was the best idea I had when it came to my wedding party, because of the 9 bridesmaids, there were only 2 girls who wore the same dress, everyone else had different dresses.

That being said, the variety of colors and styles is reason enough to look in to David's Bridal. In the Lombard location, they were very patient and always helpful (I was in there a lot throughout the course of my engagement helping bridesmaids pick their dresses), and I was never disappointed with the staff. Read less
Services Used: Dress & Attire
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bee
Wedding:
9/26/2009
0.9/5.0
My dress was beautiful. I fell in love right away. It was the second one I tried on. BUT beware. I was told on the day that the train could be removed as I wanted a floor length gown. One year later I took the dress to their alteration department in Lombard. I made the appointment and told them I needed my undergarments and would purchase that day. When I got there (I had to go alone, but that is another story) the store manager put me in a dressing room. She came back 10 minutes later with a slip one size too big and a strapless bra two sizes too small. She then left. I was alone in the dressing room for 15 minutes. Have you ever tried to put a strapless bra 2 sizes too small on alone? Fast forward to 3 fittings later. They lied. They were not "allowed" to cut the dress. The train was "tied" up inside. They could not even stitch it. It was very uneven. It was now less than a week prior to the wedding and I was $$$$ into alterations, almost as much as the dress. I did look great on my wedding day BUT, I tripped multiple times on the "tied" up train, ON OUR FIRST DANCE. My advice, buy the dress there- they have good prices. DO NOT USE THE ALTERATIONS OR EXPECT ANY KIND OF APPROPRIATE CUSTOMER SERVICE.
My dress was beautiful. I fell in love right away. It was the second one I tried on. BUT beware. I was told on the day Read more...
My dress was beautiful. I fell in love right away. It was the second one I tried on. BUT beware. I was told on the day that the train could be removed as I wanted a floor length gown. One year later I took the dress to their alteration department in Lombard. I made the appointment and told them I needed my undergarments and would purchase that day. When I got there (I had to go alone, but that is another story) the store manager put me in a dressing room. She came back 10 minutes later with a slip one size too big and a strapless bra two sizes too small. She then left. I was alone in the dressing room for 15 minutes. Have you ever tried to put a strapless bra 2 sizes too small on alone? Fast forward to 3 fittings later. They lied. They were not "allowed" to cut the dress. The train was "tied" up inside. They could not even stitch it. It was very uneven. It was now less than a week prior to the wedding and I was $$$$ into alterations, almost as much as the dress. I did look great on my wedding day BUT, I tripped multiple times on the "tied" up train, ON OUR FIRST DANCE. My advice, buy the dress there- they have good prices. DO NOT USE THE ALTERATIONS OR EXPECT ANY KIND OF APPROPRIATE CUSTOMER SERVICE. Read less
Services Used: Dress & Attire
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Staci
Wedding:
8/29/2009
3.2/5.0
Very busy place and if you do not have an appointment they are not helpful. Dress came in on time and was lovely. Good place to go if you need a plus size dress, as I did. Lots of selection for bridesmaids. Sent me notice when the dresses were in rather than each bridesmaid and so lived in other states. I had someone else do the alterations.
Very busy place and if you do not have an appointment they are not helpful. Dress came in on time and was lovely. Good Read more...
Very busy place and if you do not have an appointment they are not helpful. Dress came in on time and was lovely. Good place to go if you need a plus size dress, as I did. Lots of selection for bridesmaids. Sent me notice when the dresses were in rather than each bridesmaid and so lived in other states. I had someone else do the alterations. Read less
Services Used: Dress & Attire
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Nicole
Wedding:
8/28/2009
1.9/5.0
If I could do it all over again, I would've NEVER gotten my dress altered at David's Bridal. I would've paid 2x as much for it to be done else where. I didn't even get my dress back until 2 weeks before the wedding because of how many times THEY had to FIX my dress. The purchasing process went well but as far as alterations go, they butchered my dress and I had to pay for them to fix their mistake. In the end they fixed it and everything was fine but I could've had less stress if they had just done it right the first or even the SECOND time they altered it.

And it was not a weight or height issue, they just couldn't sew straight.
If I could do it all over again, I would've NEVER gotten my dress altered at David's Bridal. I would've paid 2x as much Read more...
If I could do it all over again, I would've NEVER gotten my dress altered at David's Bridal. I would've paid 2x as much for it to be done else where. I didn't even get my dress back until 2 weeks before the wedding because of how many times THEY had to FIX my dress. The purchasing process went well but as far as alterations go, they butchered my dress and I had to pay for them to fix their mistake. In the end they fixed it and everything was fine but I could've had less stress if they had just done it right the first or even the SECOND time they altered it.

And it was not a weight or height issue, they just couldn't sew straight. Read less
Services Used: Dress & Attire
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saranic0le
Wedding:
6/20/2009
4.1/5.0
I had my dress picked out in my head but tried on others just to be sure! I left with the one I originally wanted and even got it on sale! A wedding dress for under $500 (including tax & cleaning) in Chicagoland is amazing.
I had my dress picked out in my head but tried on others just to be sure! I left with the one I originally wanted and even Read more...
I had my dress picked out in my head but tried on others just to be sure! I left with the one I originally wanted and even got it on sale! A wedding dress for under $500 (including tax & cleaning) in Chicagoland is amazing. Read less
Services Used: Dress & Attire
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ckelly4677
Wedding:
5/9/2009
4.4/5.0
I got my dress from David's which was so beautiful! I loved it and it fit me like a glove. You can't beat the prices either, they're very reasonable. The staff was very helpful and even though they ordered the wrong color for my gown originally, they didn't hesitate in fixing the problem quickly.
I got my dress from David's which was so beautiful! I loved it and it fit me like a glove. You can't beat the prices Read more...
I got my dress from David's which was so beautiful! I loved it and it fit me like a glove. You can't beat the prices either, they're very reasonable. The staff was very helpful and even though they ordered the wrong color for my gown originally, they didn't hesitate in fixing the problem quickly. Read less
Services Used: Dress & Attire
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Sue
Wedding:
5/9/2009
5.0/5.0
I had a great esperience with David's Bridal. Everyone was so sweet and easy to work with. The seamstress was great too.
I had a great esperience with David's Bridal. Everyone was so sweet and easy to work with. The seamstress was great too.
I had a great esperience with David's Bridal. Everyone was so sweet and easy to work with. The seamstress was great too. Read less
Services Used: Dress & Attire
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Andrea
Wedding:
1/3/2009
3.6/5.0
From what I've seen, the Lombard location is the best in the Chicagoland area. I had researched styles online before going to so I had a better idea of what to ask for. The first dress I tried on ended up being the winner! The dress was too big though when it came in and they effortlessly ordered me a smaller size. No one could believe I had gotten it at David's Bridal because it was such a quality/bueatiful dress- they thought I had purchased it from a boutique. My only complaint is that the other associates on the floor would come over every time I tried on a dress and say how perfect it was. I appreciate the complements, but not every dress can be perfect, stunning, makes you look like a princess (which I especially hated because I DON'T want to look like a princess), and etc, etc... I could have used more realistic comments.
From what I've seen, the Lombard location is the best in the Chicagoland area. I had researched styles online before going Read more...
From what I've seen, the Lombard location is the best in the Chicagoland area. I had researched styles online before going to so I had a better idea of what to ask for. The first dress I tried on ended up being the winner! The dress was too big though when it came in and they effortlessly ordered me a smaller size. No one could believe I had gotten it at David's Bridal because it was such a quality/bueatiful dress- they thought I had purchased it from a boutique. My only complaint is that the other associates on the floor would come over every time I tried on a dress and say how perfect it was. I appreciate the complements, but not every dress can be perfect, stunning, makes you look like a princess (which I especially hated because I DON'T want to look like a princess), and etc, etc... I could have used more realistic comments. Read less
Services Used: Dress & Attire
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krc610
Wedding:
12/13/2008
4.3/5.0
While there may be some panache lacking at David's Bridal (all of them as I visited several), I found the people who worked there to be universally helpful and friendly. From the people who greeted me/us to the salesperson who helped me decide on a dress (and not the most expensive one I tried on either) to the miraculous women in the alterations department who got to fit and refit me 4 times (!) I cannot say enough positive about that. If you are looking for the chic-chic "Say Yes to the Dress" experience of buying your gown, you will be disappointed by the atmosphere. If you are looking for a good dress that will make you feel beautiful on your special day, you will be fine. Also, if you are a nonstandard size, like most American women are, you will appreciate the depth of David's instock choices. Shop online before you go.
While there may be some panache lacking at David's Bridal (all of them as I visited several), I found the people who Read more...
While there may be some panache lacking at David's Bridal (all of them as I visited several), I found the people who worked there to be universally helpful and friendly. From the people who greeted me/us to the salesperson who helped me decide on a dress (and not the most expensive one I tried on either) to the miraculous women in the alterations department who got to fit and refit me 4 times (!) I cannot say enough positive about that. If you are looking for the chic-chic "Say Yes to the Dress" experience of buying your gown, you will be disappointed by the atmosphere. If you are looking for a good dress that will make you feel beautiful on your special day, you will be fine. Also, if you are a nonstandard size, like most American women are, you will appreciate the depth of David's instock choices. Shop online before you go. Read less
Services Used: Dress & Attire
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Cynthia
Wedding:
10/11/2008
5.0/5.0
I had the intention of wearing my mother's wedding dress. As my special day approached, the woman who would reconstruct the dress moved out of the country. I had less than a month to find a wedding dress. That is not even enough time to order a dress. But, this David's Bridal has their dresses in stock, so when you purchase it, you can take it with you. They helped me find the dress that was perfect. And, even with the short amount of time that I had, they were able to fit me in for a fitting immediately. My very detailed dress that was difficult to alter was finished in a timely manner and turned out perfect!
I had the intention of wearing my mother's wedding dress. As my special day approached, the woman who would reconstruct Read more...
I had the intention of wearing my mother's wedding dress. As my special day approached, the woman who would reconstruct the dress moved out of the country. I had less than a month to find a wedding dress. That is not even enough time to order a dress. But, this David's Bridal has their dresses in stock, so when you purchase it, you can take it with you. They helped me find the dress that was perfect. And, even with the short amount of time that I had, they were able to fit me in for a fitting immediately. My very detailed dress that was difficult to alter was finished in a timely manner and turned out perfect! Read less
Services Used: Dress & Attire
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KateB
Wedding:
9/27/2008
3.2/5.0
I had a great experience with David's. My dress and veils were immaculate and I was able to buy right off the rack for a beautiful dress that fit perfectly. It had some makeup on the inside from another fitting and they ordered a brand new dress for me. Everything was ready and perfect.

The bridesmaid dresses were great too. The staff that worked with me and the girls for our initial fittings were fantastic. I think there have been some staffing changes since then, but they were great to start with.

The only criticism would be that they weren't very good about calling to let us know when the dresses were in and ready for pick up. We found out through our own checking up and everything.

I would recommend trying this vendor. I know that some folks have an idea of the David's chain, but my experience was great and I was fortunate to find a huge value!
I had a great experience with David's. My dress and veils were immaculate and I was able to buy right off the rack for a Read more...
I had a great experience with David's. My dress and veils were immaculate and I was able to buy right off the rack for a beautiful dress that fit perfectly. It had some makeup on the inside from another fitting and they ordered a brand new dress for me. Everything was ready and perfect.

The bridesmaid dresses were great too. The staff that worked with me and the girls for our initial fittings were fantastic. I think there have been some staffing changes since then, but they were great to start with.

The only criticism would be that they weren't very good about calling to let us know when the dresses were in and ready for pick up. We found out through our own checking up and everything.

I would recommend trying this vendor. I know that some folks have an idea of the David's chain, but my experience was great and I was fortunate to find a huge value! Read less
Services Used: Dress & Attire
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monika3112
Wedding:
9/6/2008
4.2/5.0
Very convenient. Able to work around a busy schedule. Did a great job altering my dress. It was also great that I could get my dress, all the accessories and my bridesmaid dresses in one place
Very convenient. Able to work around a busy schedule. Did a great job altering my dress. It was also great that I could Read more...
Very convenient. Able to work around a busy schedule. Did a great job altering my dress. It was also great that I could get my dress, all the accessories and my bridesmaid dresses in one place Read less
Services Used: Dress & Attire
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Lori
Wedding:
8/9/2008
1.8/5.0
This place is too busy to even help customer's. They just pack us in dressing rooms and if you want to buy, you better like one of thre picks, this is all they have time to bring to you. The alterations are the worst. They take almost three months. They gave me a terrible time for bringing mine in only two months before. They also wanted to charge me $300. My local dry cleaner's charged me $40.
This place is too busy to even help customer's. They just pack us in dressing rooms and if you want to buy, you better Read more...
This place is too busy to even help customer's. They just pack us in dressing rooms and if you want to buy, you better like one of thre picks, this is all they have time to bring to you. The alterations are the worst. They take almost three months. They gave me a terrible time for bringing mine in only two months before. They also wanted to charge me $300. My local dry cleaner's charged me $40. Read less
Services Used: Dress & Attire
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Kelly
Wedding:
7/19/2008
5.0/5.0
I bought my wedding dress there and the bridesmaid dresses. I also got my dress altered there. They did a good job.
I bought my wedding dress there and the bridesmaid dresses. I also got my dress altered there. They did a good job.
I bought my wedding dress there and the bridesmaid dresses. I also got my dress altered there. They did a good job. Read less
Services Used: Dress & Attire
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siouxxy
Wedding:
7/4/2008
4.3/5.0
Awesome service and assitance!!
Awesome service and assitance!!
Awesome service and assitance!! Read less
Services Used: Dress & Attire
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Carrie
Wedding:
6/20/2008
4.6/5.0
David's Bridal in Lombard is really excellent. Their staff is nice, they have a great selection without going broke!
David's Bridal in Lombard is really excellent. Their staff is nice, they have a great selection without going broke!
David's Bridal in Lombard is really excellent. Their staff is nice, they have a great selection without going broke! Read less
Services Used: Dress & Attire
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Lisa P
Wedding:
2/2/2008
4.6/5.0
I bought my dress here and though it was a good value. I was able to find exactly what i wanted & had no problems with this store.
I bought my dress here and though it was a good value. I was able to find exactly what i wanted & had no problems with Read more...
I bought my dress here and though it was a good value. I was able to find exactly what i wanted & had no problems with this store. Read less
Services Used: Dress & Attire
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Heather
Wedding:
12/29/2007
2.0/5.0
I went to David's to look for ideas on what kind of dress I wanted and what kind of dress I wanted for my girls. I never expected to find my dress there, but I did. My first visit there was like a dream. I had a personal assistant helping me the whole time and the seventh dress I tried on was the one. Once I made the purchase, it all went down hill from there. I couldn't get nearly as much attention when I went to pick it up and for the cleaning/pressing. The seamstress ladies were just rude and not accomodating at all. It was awful. I had my alterations done elsewhere. I also ended up getting my bridesmaids dresses of the clearance rack at Macy's. I love my wedding dress, but just buy it and get out.
I went to David's to look for ideas on what kind of dress I wanted and what kind of dress I wanted for my girls. I never Read more...
I went to David's to look for ideas on what kind of dress I wanted and what kind of dress I wanted for my girls. I never expected to find my dress there, but I did. My first visit there was like a dream. I had a personal assistant helping me the whole time and the seventh dress I tried on was the one. Once I made the purchase, it all went down hill from there. I couldn't get nearly as much attention when I went to pick it up and for the cleaning/pressing. The seamstress ladies were just rude and not accomodating at all. It was awful. I had my alterations done elsewhere. I also ended up getting my bridesmaids dresses of the clearance rack at Macy's. I love my wedding dress, but just buy it and get out. Read less
Services Used: Dress & Attire
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Sarah
Wedding:
11/3/2007
3.8/5.0
I bought my dress from the Lombard location, even though I originally went to the Naperville location, I just found them too pushy over in Naperville, and I didn't really get much individual attention, my person was working with me and 2 other brides, so my friend that was with me ended up helping me more than the store person! Lombard was a little better and more attentive. I had to buy off the rack as I only had 6 weeks to plan the wedding but they were great at cleaning the dress and getting it ready for me, I went privately to someone else for alterations so I am not sure what their service is like. The dress wasn't bad value, but by the time you buy all the add ons - that is where they get you.... tiara, veil, bra, fluffy underskirt - it all adds up. All in all I was please with me experience and at the end of the day I had a gorgeous dress.
I bought my dress from the Lombard location, even though I originally went to the Naperville location, I just found them Read more...
I bought my dress from the Lombard location, even though I originally went to the Naperville location, I just found them too pushy over in Naperville, and I didn't really get much individual attention, my person was working with me and 2 other brides, so my friend that was with me ended up helping me more than the store person! Lombard was a little better and more attentive. I had to buy off the rack as I only had 6 weeks to plan the wedding but they were great at cleaning the dress and getting it ready for me, I went privately to someone else for alterations so I am not sure what their service is like. The dress wasn't bad value, but by the time you buy all the add ons - that is where they get you.... tiara, veil, bra, fluffy underskirt - it all adds up. All in all I was please with me experience and at the end of the day I had a gorgeous dress. Read less
Services Used: Dress & Attire
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Amanda
Wedding:
11/3/2007
4.6/5.0
I recieved the attention I needed and the alterations department did a wonderful job with my gown! I got the best deal for the most amazing dress!
I recieved the attention I needed and the alterations department did a wonderful job with my gown! I got the best deal for Read more...
I recieved the attention I needed and the alterations department did a wonderful job with my gown! I got the best deal for the most amazing dress! Read less
Services Used: Dress & Attire
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srog429
Wedding:
10/19/2007
5.0/5.0
As usual, you can always count on David's Bridal to come through with the right dresses! They were so easy to match with the guys who then went to After Hours Formal! It turned out great and they did my alterations as well!!
As usual, you can always count on David's Bridal to come through with the right dresses! They were so easy to match with Read more...
As usual, you can always count on David's Bridal to come through with the right dresses! They were so easy to match with the guys who then went to After Hours Formal! It turned out great and they did my alterations as well!! Read less
Services Used: Dress & Attire
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Leanne
Wedding:
9/9/2007
4.5/5.0
I found the perfect dress after trying on only 2 dresses! I knew what I wanted and they helped me find the perfect dress! My bridesmaids, who were scattered all over the country were able to find a David's Bridal no problem to get their dresses...that was so helpful!!
I found the perfect dress after trying on only 2 dresses! I knew what I wanted and they helped me find the perfect dress! Read more...
I found the perfect dress after trying on only 2 dresses! I knew what I wanted and they helped me find the perfect dress! My bridesmaids, who were scattered all over the country were able to find a David's Bridal no problem to get their dresses...that was so helpful!! Read less
Services Used: Dress & Attire
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queencorlioun
Wedding:
7/28/2007
4.5/5.0
They did a magnificent job in a little time frame.
They did a magnificent job in a little time frame.
They did a magnificent job in a little time frame. Read less
Services Used: Dress & Attire
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Jamie
Wedding:
6/30/2007
4.2/5.0
Great dress for the price. The fitting and alterations are what get costly but were done well. I didn't like the original bussle but they were able to change it to make it more flattering.
Great dress for the price. The fitting and alterations are what get costly but were done well. I didn't like the original Read more...
Great dress for the price. The fitting and alterations are what get costly but were done well. I didn't like the original bussle but they were able to change it to make it more flattering. Read less
Services Used: Dress & Attire
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JFerg523
Wedding:
6/29/2007
3.2/5.0
My wedding dress was great, except I decided to have a family friend do my alterations. Because of this, David's Bridal refused to steam clean and press my dress just before the wedding. I had to take it to a professional cleaner and paid $75 dollars for a steam & press. That was the cheapest I could find.
My wedding dress was great, except I decided to have a family friend do my alterations. Because of this, David's Bridal Read more...
My wedding dress was great, except I decided to have a family friend do my alterations. Because of this, David's Bridal refused to steam clean and press my dress just before the wedding. I had to take it to a professional cleaner and paid $75 dollars for a steam & press. That was the cheapest I could find. Read less
Services Used: Dress & Attire
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Beth
Wedding:
6/2/2007
4.4/5.0
Every time I went into the store, the staff was helpful and friendly. I found a bridesmaid dress I really liked that was discontinued. This ment they couldn't order it for me, but I called various stores in the surrounding area and they were very helpful in checking to see whether they had the color and size I wanted, and they only charged $15 to send me the dresses by mail. So I got bridesmaid dresses for a real bargain. My only complaint is that when I got my wedding gown altered here, they took it in a little too much, and I had to lose more weight to fit into it.
Every time I went into the store, the staff was helpful and friendly. I found a bridesmaid dress I really liked that was Read more...
Every time I went into the store, the staff was helpful and friendly. I found a bridesmaid dress I really liked that was discontinued. This ment they couldn't order it for me, but I called various stores in the surrounding area and they were very helpful in checking to see whether they had the color and size I wanted, and they only charged $15 to send me the dresses by mail. So I got bridesmaid dresses for a real bargain. My only complaint is that when I got my wedding gown altered here, they took it in a little too much, and I had to lose more weight to fit into it. Read less
Services Used: Dress & Attire
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bears2007
Wedding:
3/10/2007
4.6/5.0
Very professional and courteous service, policies much more fair than the Vernon Hills store (re: buying off the rack). I am very glad to have given them my business!
Very professional and courteous service, policies much more fair than the Vernon Hills store (re: buying off the rack). I Read more...
Very professional and courteous service, policies much more fair than the Vernon Hills store (re: buying off the rack). I am very glad to have given them my business! Read less
Services Used: Dress & Attire
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Mowsie1985
Wedding:
3/3/2007
5.0/5.0
David's Bridal was an excellent place! The whole experience was great! Everyone was friendly and gave great opinion's to me about what would make me look best on my wedding day! I bought only my weddind dress here. I originally planned and ordered all my bridesmaids dresses and my dress at House of Brides in Glen Ellyn, IL...but when my dress came in after 8 months when I was told only 5 months, the dress was too small. They had alot of mean things to say like that I gained weight and they told me to get a bigger size. So I asked for my money back and bought my new dress at David's Bridal. They understood where I was coming from and made every effort to make sure I had exactly what I needed, when I needed it! I would recomment David's Bridal over any other place!
David's Bridal was an excellent place! The whole experience was great! Everyone was friendly and gave great opinion's to Read more...
David's Bridal was an excellent place! The whole experience was great! Everyone was friendly and gave great opinion's to me about what would make me look best on my wedding day! I bought only my weddind dress here. I originally planned and ordered all my bridesmaids dresses and my dress at House of Brides in Glen Ellyn, IL...but when my dress came in after 8 months when I was told only 5 months, the dress was too small. They had alot of mean things to say like that I gained weight and they told me to get a bigger size. So I asked for my money back and bought my new dress at David's Bridal. They understood where I was coming from and made every effort to make sure I had exactly what I needed, when I needed it! I would recomment David's Bridal over any other place! Read less
Services Used: Dress & Attire, Jewelry
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Katherine
Wedding:
9/29/2006
3.0/5.0
David's was only ok. My dress was gorgeous, don't get me wrong, but the quality of service was not as personal as you may get other places. They rarely called me when my items were in, I was usually tracking them down, and even with an appointment, you should expect to wait quite a while.
David's was only ok. My dress was gorgeous, don't get me wrong, but the quality of service was not as personal as you may Read more...
David's was only ok. My dress was gorgeous, don't get me wrong, but the quality of service was not as personal as you may get other places. They rarely called me when my items were in, I was usually tracking them down, and even with an appointment, you should expect to wait quite a while. Read less
Services Used: Dress & Attire
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Brittany
Wedding:
9/9/2006
4.0/5.0
I have mixed feelings about David's Bridal. My dress was beautiful and the alterations were done well, eventhough I lost enough weight to have to make the dress a whole size smaller.
What I was disappointed in was that they sold my information to everyone they could! I got so many bogus calls that I had won a honeymoon...etc. The major issue with that was that most of these companies have several lawsuits against them for bad business practices. It upset me that they were selling my name to whoever without checking to see if they were reputable businesses.
I have mixed feelings about David's Bridal. My dress was beautiful and the alterations were done well, eventhough I lost Read more...
I have mixed feelings about David's Bridal. My dress was beautiful and the alterations were done well, eventhough I lost enough weight to have to make the dress a whole size smaller.
What I was disappointed in was that they sold my information to everyone they could! I got so many bogus calls that I had won a honeymoon...etc. The major issue with that was that most of these companies have several lawsuits against them for bad business practices. It upset me that they were selling my name to whoever without checking to see if they were reputable businesses. Read less
Services Used: Dress & Attire
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ChicChicago
Wedding:
8/5/2006
2.5/5.0
I found my Attendant, Stacy, with whom I had made my appointment, to be the best part of my experience with David's Bridal. She was friendly, helpful and knew what she was talking about. The reason I gave them a poor score was that one of my Bridesmaids did not get to the shop in time to order her top and no one would go out of their way to help us get her the right top, so hers was slightly a different color. Also the flower girls dresses where not pressed at the time I was scheduled to pick them up, I had to wait an hour to get them pressed. Also another attendant mentioned how my dress would look perfect on someone else. It was not what one should hear when they have found their perfect dress. I loved my dress, so I put up with the mess that is David's Bridal. People were friendly for the most part, but the wrong comment when you are trying on your dress is really low class.
I found my Attendant, Stacy, with whom I had made my appointment, to be the best part of my experience with David's Read more...
I found my Attendant, Stacy, with whom I had made my appointment, to be the best part of my experience with David's Bridal. She was friendly, helpful and knew what she was talking about. The reason I gave them a poor score was that one of my Bridesmaids did not get to the shop in time to order her top and no one would go out of their way to help us get her the right top, so hers was slightly a different color. Also the flower girls dresses where not pressed at the time I was scheduled to pick them up, I had to wait an hour to get them pressed. Also another attendant mentioned how my dress would look perfect on someone else. It was not what one should hear when they have found their perfect dress. I loved my dress, so I put up with the mess that is David's Bridal. People were friendly for the most part, but the wrong comment when you are trying on your dress is really low class. Read less
Services Used: Dress & Attire
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Jodie
Wedding:
3/18/2006
5.0/5.0
Loved my dress and lvoed the discount!
Loved my dress and lvoed the discount!
Loved my dress and lvoed the discount! Read less
Services Used: Dress & Attire
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Erin
Wedding:
6/26/2004
4.0/5.0
Overall I liked David's Bridal. It was worth it to me to buy a dress I really liked that was fairly inexpensive. They did all my alterations and they did a really nice job. I would reccommend this store.
Overall I liked David's Bridal. It was worth it to me to buy a dress I really liked that was fairly inexpensive. They did Read more...
Overall I liked David's Bridal. It was worth it to me to buy a dress I really liked that was fairly inexpensive. They did all my alterations and they did a really nice job. I would reccommend this store. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
3.2/5.0
There was nothing outstanding about this place. Seems like they are always too busy to take the time to help you.
There was nothing outstanding about this place. Seems like they are always too busy to take the time to help you.
There was nothing outstanding about this place. Seems like they are always too busy to take the time to help you. Read less
Services Used: Dress & Attire
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koopac7
Wedding:
9/21/2002
1.4/5.0
If I did my wedding all over again, I would not choose to go to Davids Bridal. I knew what I wanted for a dress, I had seen a picture in a magazine from Davids Bridal. It was a Medieval looking dress with see through bell sleeves. I did not take another adult friend with me, I just had the girl that I nannied for at the time, an 11 year old, and apparently they look down on that there. I walked in with her, and I got a scolding look from the "receptionist" lady there. I walked up to her and asked her about the dress I found, and instead of a smile, and a congrats, I got. Did you call for an appointment first? I said no, I didn't think I needed one. She told me it was the preffered way to do things, but she could probably find someone to help me. I told her I dont need help then, if she could just locate the dress for me in the size I need I would get it. She said fine, found a sales associate who grabbed the dress for me,and took me to a fitting area. She did not ask if I needed further help, she just walked away. I was like ok, gee, thanks! They had the size I needed, and I took it to the front to hold it. I told the sales lady that I would be picking it up in a week when I had the rest of the money. I gave her 50% down in cash, and she told me she would have to add another 20.00 charge to my account since it was under 500 or something like that because they had to store my dress in a crapy plastic bag that probably cost 1.50 to make. (it ended up ripping a month later anyway cheep crap). I told her I didn't want to pay for that, it wasn't worth it, couldn't they keep it in the plastic they had it in? She told me it was a liabiltily. I told her I was giving them a lot of money for a dress and they couldn't just do it. Then she told me that I would need to put a credit card on the account as well so that in case something happened, they could charge it to that. (I personally think she did it because she was afraid I might not come back for the dress or something.)HELLO, I just gave you close to 300.00 why would I not go back for it??? Anyway, everyone there seemed very cold, and far from happy for a bride. Seems terrible, but I would go elsewhere before there!
If I did my wedding all over again, I would not choose to go to Davids Bridal. I knew what I wanted for a dress, I had Read more...
If I did my wedding all over again, I would not choose to go to Davids Bridal. I knew what I wanted for a dress, I had seen a picture in a magazine from Davids Bridal. It was a Medieval looking dress with see through bell sleeves. I did not take another adult friend with me, I just had the girl that I nannied for at the time, an 11 year old, and apparently they look down on that there. I walked in with her, and I got a scolding look from the "receptionist" lady there. I walked up to her and asked her about the dress I found, and instead of a smile, and a congrats, I got. Did you call for an appointment first? I said no, I didn't think I needed one. She told me it was the preffered way to do things, but she could probably find someone to help me. I told her I dont need help then, if she could just locate the dress for me in the size I need I would get it. She said fine, found a sales associate who grabbed the dress for me,and took me to a fitting area. She did not ask if I needed further help, she just walked away. I was like ok, gee, thanks! They had the size I needed, and I took it to the front to hold it. I told the sales lady that I would be picking it up in a week when I had the rest of the money. I gave her 50% down in cash, and she told me she would have to add another 20.00 charge to my account since it was under 500 or something like that because they had to store my dress in a crapy plastic bag that probably cost 1.50 to make. (it ended up ripping a month later anyway cheep crap). I told her I didn't want to pay for that, it wasn't worth it, couldn't they keep it in the plastic they had it in? She told me it was a liabiltily. I told her I was giving them a lot of money for a dress and they couldn't just do it. Then she told me that I would need to put a credit card on the account as well so that in case something happened, they could charge it to that. (I personally think she did it because she was afraid I might not come back for the dress or something.)HELLO, I just gave you close to 300.00 why would I not go back for it??? Anyway, everyone there seemed very cold, and far from happy for a bride. Seems terrible, but I would go elsewhere before there! Read less
Services Used: Dress & Attire
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Cameryn
Wedding:
11/28/1998
4.8/5.0
They were very helpful in finding the dress that I wanted, but after I tried it on it looked terrible on me and they were able to suggest and found a dress for me that I loved.
They were very helpful in finding the dress that I wanted, but after I tried it on it looked terrible on me and they were Read more...
They were very helpful in finding the dress that I wanted, but after I tried it on it looked terrible on me and they were able to suggest and found a dress for me that I loved. Read less
Services Used: Dress & Attire
B1
Hudeatleyrae
Wedding:
3/25/1976
5.0/5.0
I have never had better service at any other store in my life. The women there spent extra time to help me get my dress!
I have never had better service at any other store in my life. The women there spent extra time to help me get my dress!
I have never had better service at any other store in my life. The women there spent extra time to help me get my dress! Read less
Services Used: Dress & Attire
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