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Davids Bridal

Madison , WI

LOCATION

8118 Mineral Point Road
Madison, WI US 53717 (map)

PHONE

608-827-6080

WEBSITE

View website
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Dress & Attire

REVIEWS

3.8
out of 5.0
3.8/5.0
3.8/5.0
3.8/5.0
3.9/5.0
3.8/5.0
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Cori
Wedding:
8/9/2014
3.6/5.0
They have a lot of options, but were really pushy about us ordering that day for a wedding that is a year away. The consultant was very nonchalant about the whole thing too, seemed like she would have rather been elsewhere. We ended up picking a dress they had, but weren't impressed with the customer service.
Services Used: Dress & Attire
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Private User
Wedding:
5/17/2014
2.7/5.0
Davids bridal has an amazing selection of dresses, and they are about what you would expect to pay so four stars for that. I have to say though that with all the fittings i had to go back in for there was only one lady who impressed me. I work in customer service myself, and some of the people who work here shocked me in a bad way. Id say 70% of the employees here are outright rude to either each other and on a couple occasions to me. I wish I could remember the ladies name who helped me, she worked in alterations and was absolutely sweet and kind. I would recommend going here simply because they do have a great selection. Just don't expect any genuine care, and you won't be disappointed.
Services Used: Dress & Attire
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Laura
Wedding:
1/7/2012
3.1/5.0
The lady I had seemed annoyed when I was trying to decide between the last 2 dresses and was very sly in trying to get me to buy the veil and slip without really making sure I wanted that. There was a good sale though and the other ladies there were very helpful and nice.
Services Used: Dress & Attire
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colemle
Wedding:
8/1/2011
4.6/5.0
I initially went to the actual store in Madison to try on a gown on a whim with no appt. when I went there, the associate at the front was rude and said I could not look around. I decided to try their website and found the perfect dress for a great price. I had the dress within 4 business days. I took the dress in to the actual store to get alterations done and they were awesome. She was quick and my dress fit like a glove the day of my wedding. Although I was initially soured, I ended up very happy. Also, they have a great online chat with a live person.
Services Used: Dress & Attire
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Cathy
Wedding:
7/20/2011
3.6/5.0
I was a little disapointed with the service. I explained exactly what I was looking for and the consultant had no dresses picked out that were even close. The manager came over and brought me one dress and it was perfect! It was a simple beach wedding dress with only two layers of material. It was on the sale rack for $99! I need the hem altered approx 1.5 inches and they wanted to charge $120 dollars! There was some beading that was coming away from the dress and they wouldn't fix that unless I had the dress altered there. I found a great seamstress in Middleton who totally took care of everything for half the price and even added a bussle!
Services Used: Dress & Attire
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joey10
Wedding:
7/24/2010
4.4/5.0
I got my bridal gown as well as all of the bridesmaids dresses from David's. It is the best choice if you and your girls live in different states. Since we couldn't all meet up, I picked a dress and each girl went to the closest store to get sized/order it. The dresses looked great and I loved my dress too! The consultants are pretty helpful but some times I felt like I could do better if I was just left on my own to browse around. The only issue we had was that when the girl's dresses arrived they didn't let us know even though they had been in stock for a month (some how i guess something got messed up). Highly recommended especially if you are on a budget!
Services Used: Dress & Attire
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Christine
Wedding:
5/29/2009
5.0/5.0
David's Bridal was extremely helpful since I was in need of a dress for my destination wedding two months prior...They were able to get the dress of my dreams in on time and have it ready to go!!! THANK YOU
Services Used: Dress & Attire
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firepuppy13
Wedding:
12/1/2008
4.1/5.0
Nice dress and all, but the lady seemed very crabby with me.
Services Used: Dress & Attire
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blazers_bud
Wedding:
8/16/2008
1.8/5.0
I wish they would have had a better system of trying on dresses. I thought I knew what I wanted, but I ended up with something completely different - which is fine, but I wish they would have helped me more. I also wish I could have looked around at the dresses on the rack and said "yes" or "no" to give the sales person a better idea. Instead I was stuck on a pedestal the whole time, in front of a million minors, in plain view for all the store to see. A little privacy please!!!

The ONLY good thing I have to say about them, is that the dress you try on and decide on, is the actual one you take home that day. No ordering and waiting. What you see is what you get.

DON'T DO ALTERATIONS HERE!!!! Buy your dress here, fine, but take it somewhere else!!!! I bought the dress in Madison, but live in Milwaukee, so I had to make a special trip just to do the alterations - and it took 3 visits to get it right! The seamstress did NOT listen to me and did NOT understand my body type. I finally explained that, no, my waist is not there, and voila it worked. I paid WAY TOO MUCH - half of what the dress cost me in the first place! It ended up ok, but it was not worth the hassle at ALL. I'm glad my maid of honor was there to back me up!!
Services Used: Dress & Attire
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Jen
Wedding:
7/27/2008
4.6/5.0
I planned my wedding from Madison, WI, with a bridesmaid in Washington, DC, another bridesmaid in Los Angeles, CA and a flower girl in Omaha , NE. David's bridal was awesome in coordinating between their store across the country to make sure we all matched and looked fantastic.
Services Used: Dress & Attire
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RDavis
Wedding:
10/13/2007
4.7/5.0
they were very helpful and worked with me when all the maids couldn't come on one day and all lived out of town.
Services Used: Dress & Attire
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Tara
Wedding:
9/1/2007
4.4/5.0
My dress was so perfect. I wanted a custome bustle, and they worked until they got it! :-)
Services Used: Dress & Attire
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Soheila
Wedding:
7/7/2007
5.0/5.0
I am pretty much happy with the service I received at the Madison location of David's Bridal. They were really helpful and helped choos eteh right dress for me!
I foudn a dres for 99 dollars with their help!
Services Used: Dress & Attire, Jewelry
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Anonymous
Wedding:
2+ years ago
5.0/5.0
The service we received while at Davids Bridal was amazing. I did make an appointment for the middle of the week to avoid having to share my consultant. It worked out perfectly. My consultant listened to all the details that I desired in my wedding dress and brought many options. She did a great job of keeping within our price point and not pressuring me to go outside of it. A great experience.
Services Used: Dress & Attire

MAP

 
8118 Mineral Point Road, Madison, WI 53717 See On Map
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