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David's Bridal

Manchester , CT

LOCATION

Manchester, CT US
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Dress & Attire

REVIEWS

3.1
out of 5.0
3.1/5.0
2.8/5.0
2.9/5.0
4.0/5.0
2.8/5.0
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dobiegirl76
Wedding:
9/3/2011
1.5/5.0
I went to David's to get my dress, It was not available anywhere else. While my dress was GORGEOUS, the service at Davids was terrible! They also wanted to charge me almost $400.00 to alter the dress! I ended up taking it to a tailor! I would NEVER go back!
Services Used: Dress & Attire
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Tammy
Wedding:
8/6/2011
3.4/5.0
I went to David's Bridal for my wedding dress and at first I loved it, 4 months before my wedding I decided it wasn't really what I wanted and they were great about letting me exchange it for the one I wanted. They could definitely use work on their customer service though. Not sure I would recommend them to anyone. Also, I wasn't a fan of their bridesmaid dress selection.
Services Used: Dress & Attire
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Jessica
Wedding:
6/26/2011
3.4/5.0
David's Bridal is great if you aren't looking for a lot of attention from your consultant. I highly recommend staying out of there on the weekends. It feels like they book too many appointments and not enough staff. I loved my wedding dress but if your looking to feel super special this isn't the place for you.
Services Used: Dress & Attire
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mking3184
Wedding:
6/18/2011
4.3/5.0
Sam was my bridal consultant and she was absolutely phenomenal!! I found my dress after only 3 dresses but she helped me to try on more to make sure that was "the one!" she helped me to get everything I needed and brought me the type of dresses that I had explained I liked! we got the bridesmaid dresses from there as well and she was a great help with those as well! The only issues I had was that the tailoring was VERY expensive and cost almost half of what I paid for my dress, but I chose to get it altered there in case anything got messed up since I bought the dress from them. The other issue I had was making and confirming my appointments. I calle to make an appointment to try on bridesmaid dresses and it took them 15 minutes and 3 people to get me an appointment, then when I called to confirm my appointment it took them 45 minutes and 5 people to find my name and reservation to confirm it. Other than that I enjoyed working with them to get my perfect dress and the most comfortable and beautiful bridesmaid dresses. (according to my bridesmaids)
Services Used: Dress & Attire
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Cecilia
Wedding:
5/29/2011
4.2/5.0
The dress I bought was beautiful and they were very helpful when I was buying it. When I went to my first fitting they had patients while they altered 9 layers. They ended up taking the dress out and when I came back to try it on again it needed to be taken in. I had to pay an extra 80 dollars to bring it back in again! I also had to buy the undergarments instead of renting them which also cost a lot. But over all the dress was great the whole night and everyone loved it.
Services Used: Dress & Attire
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Seja
Wedding:
4/30/2011
3.2/5.0
Loved my dress. It was the first one I saw when I walked in the store. It was a reasonable price. My first sales person was attentive and helped me try on several dresses. They do have a great selection of all kinds of dresses. However, no real comments on what looked good, etc. I was glad I had a friend with me to help. Once I bought and paid for the dress all interest disappeared. The dress was ordered. When I received it several months later it was totally wrinkled and looked terrible. I was told this is because it came from the manufacturer - it would get pressed during alterations. I was told to get undergarments but not helped with this. Then I was told it was too small and would need major alterations - costing quite a bit. I opted to order a larger size. Which meant that it came it 3 weeks before the wedding. I refused to pay the rush fee for alterations. Rob, the manager of alterations was fantastic - he worked with me to get the dress to be as good as possible and have it ready on time.
He was the nicest person we met. No one helped me on/off with the dress. Glad I had a friend with me again. Would only recommend David's if money is an issue or you see a specific dress you fall in love with. Would try other places if you want any service or to feel special, especially after buying what for many is the most expensive dress you will ever buy.
Services Used: Dress & Attire
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Amanda
Wedding:
10/1/2010
4.8/5.0
I was beyond amazed at the selection David's Bridal had to offer. I chose my gown, I chose the bridesmaid gowns and everything was great. Our Men's tuxes came from Men's Wearhouse and they were amazing there too. 2 weeks before my wedding, at my final fitting, the gown looked horrible on me...they had altered it due to the fact I lost a lot of weight and the dress looked funny so I was able to choose another dress and exchange everything! They really did go beyond their means for me. Whats nice about David's Bridal, is they are nationally known so, my bridesmaids from Mass. and NH were able to get sized and pick up their gowns in their own towns! The only thing I'd change about the David's Bridal is one girl I dealt with, Bethany, she was so rude about my dress fiasco 2 weeks beforehand and blamed my weightloss on myself and said I waited too long...whatever!
Services Used: Dress & Attire
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Mallory
Wedding:
9/12/2010
3.3/5.0
Davids Bridal is a great place to find a dress that isn't too expensive. I found the perfect dress for me there and I found it online, so when I got to the store I already knew that it was the dress I wanted. The consultant wasn't much help and I couldn't understand what she was saying. I bought a floor model and they needed to fix it up a little. I was told when to come back to get it, when I came back, it turns out that the dress had not even been touched since I left it, because they had put it in the wrong spot. I was pretty dissappointed with the service that I got there. If I could go back I would definatly look at other places first, the only reason I stayed with Davids Bridal is because it was the perfect dress.
Services Used: Dress & Attire
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hannah2187
Wedding:
8/7/2010
0.5/5.0
I was horrified by David's Bridal. Though the costs may seem reasonable, I wouldn't spend a penny on the pieces I viewed. Things were falling apart on racks and were very apparently low quality. Online and in ads I thought some things looked lovely. Not so in person. I ended on buying higher quality bridesmaid dresses at a very low sales price elsewhere and bought my spectacular gown secondhand. If you have the time and patience, you can save money and get the best dresses possible.
Services Used: Dress & Attire
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DMauke1
Wedding:
7/31/2010
0.8/5.0
We went to David's Bridal to look for bridesmaids dresses for our 11 bridesmaids. Not only were they not helpful and non-responsive, the service we received was rude and unprofessional. I would NEVER use David's Bridal after the way their customer service and sales staff treated my bridesmaids and I. We went to JCrew instead and were much happier with the quality and service.
Services Used: Dress & Attire
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PopeWill
Wedding:
5/16/2010
5.0/5.0
This David's store completed my wedding day! I purchased my dress from a David's in a different state but because my wedding was a destination one, I could not get my complimentary steaming done there. The David's in Manchester worked with me- all I had to do was show them my original reciept and they steamed my dress 3 days before my wedding and honored my complimentary steaming!
Services Used: Dress & Attire
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lala4284
Wedding:
4/10/2010
1.3/5.0
Upon looking for dresses they paid no attention to the bride's maid's...so the bridal party got their dresses else where. As for me, when it was time for alterations they rescheduled my appointment without notice and made me wait an hour and never responded to my concerns when I emailed them.
Services Used: Dress & Attire
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Ccasct
Wedding:
9/6/2009
5.0/5.0
It literally took me two days to find my dress. David's Bridal was the forth place I had looked at and there it was...my dress. They were very professional and my experience was wonderful. While there, I also found the perfect bridesmaid dresses to compliment my wedding gown along with the champagne flutes and cake knife and server. I could not be more happy with the service I received.
Services Used: Dress & Attire
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