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Davids Bridal

Middletown , NY

LOCATION

470 Route 211 E
Middletown, NY 10940 US

PHONE

845-344-1200

WEBSITE

View website
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Dress & Attire

REVIEWS

3.7
out of 5.0
3.8/5.0
3.6/5.0
3.6/5.0
4.1/5.0
3.5/5.0
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Private User
Wedding:
3/1/2014
2.0/5.0
I booked my appointment on a weekday thinking it would be slower. I was wrong. I got to my appointment on time but had to wait nearly an hour to get help. They crowded all the many brides trying on gowns into one section of dressing rooms despite many other rooms being free. It was very hard to hear each other with so many people and their families talking and ringing bells. The whole place seemed really chaotic. They don't give you much personal attention. The woman helping me had to keep leaving to help other brides as well. I told her that I wasn't interested in certain dresses, but those were the styles she brought. They looked horrible on me. My sister found a dress that I liked better but two women came over to tell me not to buy it, to buy the dress that was four times as much instead. I told them that I wanted to look around elsewhere before I made my choice. They said that if I decided to come back to buy the dress they didn't think they could fit me in as they are too busy.
I bought a dress somewhere else. Well worth it.
I booked my appointment on a weekday thinking it would be slower. I was wrong. I got to my appointment on time but had to Read more...
I booked my appointment on a weekday thinking it would be slower. I was wrong. I got to my appointment on time but had to wait nearly an hour to get help. They crowded all the many brides trying on gowns into one section of dressing rooms despite many other rooms being free. It was very hard to hear each other with so many people and their families talking and ringing bells. The whole place seemed really chaotic. They don't give you much personal attention. The woman helping me had to keep leaving to help other brides as well. I told her that I wasn't interested in certain dresses, but those were the styles she brought. They looked horrible on me. My sister found a dress that I liked better but two women came over to tell me not to buy it, to buy the dress that was four times as much instead. I told them that I wanted to look around elsewhere before I made my choice. They said that if I decided to come back to buy the dress they didn't think they could fit me in as they are too busy.
I bought a dress somewhere else. Well worth it. Read less
Services Used: Dress & Attire
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Analis
Wedding:
5/24/2013
5.0/5.0
I loved my photographer. He was very friendly and got along with the entire wedding guests and party.
I loved my photographer. He was very friendly and got along with the entire wedding guests and party.
I loved my photographer. He was very friendly and got along with the entire wedding guests and party. Read less
Services Used: Invitations, Photography
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christina
Wedding:
5/5/2013
4.0/5.0
I was a little concerned about using Davids Bridal photography for our wedding, but we had a great photographer. Ed Cullens was our man. He was responsive to all of our concerns. He did a fantastic job and would recommend their service to everyone.
I was a little concerned about using Davids Bridal photography for our wedding, but we had a great photographer. Ed Read more...
I was a little concerned about using Davids Bridal photography for our wedding, but we had a great photographer. Ed Cullens was our man. He was responsive to all of our concerns. He did a fantastic job and would recommend their service to everyone. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
4.5/5.0
I bought my dress from the David's Bridal in Middletown, NY. I made an appointment and was late, but that did not really affect the appointment thankfully. She showed me dresses she thought I might like but there are so many in the store it's a little overwhelming. I'm glad I had already looked on the website and brought a printout of dresses I liked. She pulled the dresses I like from the website and a few more from looking through the racks. The dress I chose was beautiful and best of all - affordable. It arrived 8 weeks later in perfect condition. I did not use David's Bridal for alterations so I cannot comment on that. Also my bridesmaids are getting dresses from David's Bridal, but are using stores in different states.
I bought my dress from the David's Bridal in Middletown, NY. I made an appointment and was late, but that did not really Read more...
I bought my dress from the David's Bridal in Middletown, NY. I made an appointment and was late, but that did not really affect the appointment thankfully. She showed me dresses she thought I might like but there are so many in the store it's a little overwhelming. I'm glad I had already looked on the website and brought a printout of dresses I liked. She pulled the dresses I like from the website and a few more from looking through the racks. The dress I chose was beautiful and best of all - affordable. It arrived 8 weeks later in perfect condition. I did not use David's Bridal for alterations so I cannot comment on that. Also my bridesmaids are getting dresses from David's Bridal, but are using stores in different states. Read less
Services Used: Dress & Attire
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Danielle
Wedding:
10/19/2012
4.2/5.0
I bought my dress at David's Bridal in Middletown, NY. The staff was incredibly helpful, allowing me to try on as many dresses as I needed until I found the right one..and I did (Cap-sleeve Trumpet with Keyhole Back- Style VW9768). They allowed my large group (Mom, Stepmom, Aunt, Grandmother, Sister, Friend) all gather around while I tried on and they even offered suggestions when they noticed a trend in what I liked. Very friendly, great team. In terms of their selection, they really have all the different styles. I was open to just about anything and found that they really have just that; everything. I ended up with a cap-sleeve lace dress with a keyhole back- sort of a vintage feel with a modern twist. I received so many compliments on my dress! I would recommend David's- they have beautiful dresses that won't set you back a fortune!
I bought my dress at David's Bridal in Middletown, NY. The staff was incredibly helpful, allowing me to try on as many Read more...
I bought my dress at David's Bridal in Middletown, NY. The staff was incredibly helpful, allowing me to try on as many dresses as I needed until I found the right one..and I did (Cap-sleeve Trumpet with Keyhole Back- Style VW9768). They allowed my large group (Mom, Stepmom, Aunt, Grandmother, Sister, Friend) all gather around while I tried on and they even offered suggestions when they noticed a trend in what I liked. Very friendly, great team. In terms of their selection, they really have all the different styles. I was open to just about anything and found that they really have just that; everything. I ended up with a cap-sleeve lace dress with a keyhole back- sort of a vintage feel with a modern twist. I received so many compliments on my dress! I would recommend David's- they have beautiful dresses that won't set you back a fortune! Read less
Services Used: Dress & Attire
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krivera51212
Wedding:
5/12/2012
0.4/5.0
Photographer that was assigned to me did his job well. haven't seen pics yet. The photo dept resposible for finding photographer was really slow in doing so. My main problem, the alterations dept. The dress I choose I loved! But when it came from the factory, it looked as if thousands of women had tried it on. It had dirt on it, beading was missing and was extremely wrinkled. I was assured that it would not look like that once alterations had fixed it and altered it. I must say the women who work in alterations are RUDE! My maid of honor had trouble with them as well. When I came to my first fitting there was thread hanging out every wear, pulls everywhere. When i picked my dress up after steaming they wanted me to sign for dress before seeing it. I refused good thing because it was still wrinkled and it was starting to fall apart. The woman who is supposed to be manager huffed and said oh my God and walked away leaving another woman to handle it. I was very disgusted! This store needs to have better customer service. This is definitely something a bride does not want to deal with.
Photographer that was assigned to me did his job well. haven't seen pics yet. The photo dept resposible for finding Read more...
Photographer that was assigned to me did his job well. haven't seen pics yet. The photo dept resposible for finding photographer was really slow in doing so. My main problem, the alterations dept. The dress I choose I loved! But when it came from the factory, it looked as if thousands of women had tried it on. It had dirt on it, beading was missing and was extremely wrinkled. I was assured that it would not look like that once alterations had fixed it and altered it. I must say the women who work in alterations are RUDE! My maid of honor had trouble with them as well. When I came to my first fitting there was thread hanging out every wear, pulls everywhere. When i picked my dress up after steaming they wanted me to sign for dress before seeing it. I refused good thing because it was still wrinkled and it was starting to fall apart. The woman who is supposed to be manager huffed and said oh my God and walked away leaving another woman to handle it. I was very disgusted! This store needs to have better customer service. This is definitely something a bride does not want to deal with. Read less
Services Used: Dress & Attire
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Vannah1109
Wedding:
10/14/2011
0.5/5.0
Worst experience ever!!!! Employees are very rude!!!! Would never recommend them to anyone!!!!
Worst experience ever!!!! Employees are very rude!!!! Would never recommend them to anyone!!!!
Worst experience ever!!!! Employees are very rude!!!! Would never recommend them to anyone!!!! Read less
Services Used: Dress & Attire
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TracynSteve
Wedding:
10/1/2011
5.0/5.0
All the girls at David's went above and beyond to help make sure that all my bridesmaids and matron of honor (some of which were out of ny state) had the dresses they needed at the time we needed them. You ladies are the best!!
All the girls at David's went above and beyond to help make sure that all my bridesmaids and matron of honor (some of Read more...
All the girls at David's went above and beyond to help make sure that all my bridesmaids and matron of honor (some of which were out of ny state) had the dresses they needed at the time we needed them. You ladies are the best!! Read less
Services Used: Dress & Attire
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Sarah
Wedding:
9/18/2011
4.4/5.0
Was able to find the PERFECT wedding dress at David's Bridal. I told the salesgirl what I was looking for, she pulled a few off the rack for me. I didn't think I'd like the one I ended up buying, but she encouraged me to just try it on anyway. The second I saw myself in it i just knew it was the one :) To my surprise, the dress was actually on sale and I was able to get it for only $299.
Was able to find the PERFECT wedding dress at David's Bridal. I told the salesgirl what I was looking for, she pulled a Read more...
Was able to find the PERFECT wedding dress at David's Bridal. I told the salesgirl what I was looking for, she pulled a few off the rack for me. I didn't think I'd like the one I ended up buying, but she encouraged me to just try it on anyway. The second I saw myself in it i just knew it was the one :) To my surprise, the dress was actually on sale and I was able to get it for only $299. Read less
Services Used: Dress & Attire
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Smorse61011
Wedding:
6/10/2011
2.5/5.0
Unfortunately I did not have a very good experience with David's Bridal in Middletown. To start, one of my bridesmaid's called to see if their dress had arrived since she had not heard anything about 2 weeks after she was suppose to. When she called, they said they had the dress and would ship it out the next day. About 13 days went by and still no dress. My bridesmaid called again and they said they had it in their hands. She needed the dress, as my wedding was only 4 weeks away and they overnighted it.

My Maid-of-Honor had a horrible experience. When her dress came in, it had been altered so terribly that it could not be fixed. They were not able to get me the same dress OR the same color because they couldn't get it in time for the wedding. I ended up having to change the style of her dress and the color of the dress just 1 week before my wedding. My Maid-of-Honor drove to Middletown about 5 times throughout this ordeal so I demanded at least 50% of a refund be made. The manager I spoke with did give her 50% off and was very friendly while speaking with me on the phone. However, the woman in charge of alterations was very rude to my Maid-of-Honor and had a very poor attitude about the whole situation.

Not something I would wish upon any bride the week of their wedding!

Aside from that, the other dresses were decently priced and everyone liked the color (malibu).
Unfortunately I did not have a very good experience with David's Bridal in Middletown. To start, one of my bridesmaid's Read more...
Unfortunately I did not have a very good experience with David's Bridal in Middletown. To start, one of my bridesmaid's called to see if their dress had arrived since she had not heard anything about 2 weeks after she was suppose to. When she called, they said they had the dress and would ship it out the next day. About 13 days went by and still no dress. My bridesmaid called again and they said they had it in their hands. She needed the dress, as my wedding was only 4 weeks away and they overnighted it.

My Maid-of-Honor had a horrible experience. When her dress came in, it had been altered so terribly that it could not be fixed. They were not able to get me the same dress OR the same color because they couldn't get it in time for the wedding. I ended up having to change the style of her dress and the color of the dress just 1 week before my wedding. My Maid-of-Honor drove to Middletown about 5 times throughout this ordeal so I demanded at least 50% of a refund be made. The manager I spoke with did give her 50% off and was very friendly while speaking with me on the phone. However, the woman in charge of alterations was very rude to my Maid-of-Honor and had a very poor attitude about the whole situation.

Not something I would wish upon any bride the week of their wedding!

Aside from that, the other dresses were decently priced and everyone liked the color (malibu). Read less
Services Used: Dress & Attire
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