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Davids Bridal

Middletown , NY

LOCATION

470 Route 211 E
Middletown, NY 10940 US

PHONE

845-344-1200

WEBSITE

View website
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Dress & Attire

REVIEWS

3.6
out of 5.0
3.7/5.0
3.5/5.0
3.6/5.0
4.0/5.0
3.4/5.0
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Jillian
Wedding:
6/24/2016
2.2/5.0
I purchased my dress and had my alterations done at David's. The initial visit made was great- my sales consultant was friendly and helpful, and had me try on a variety of dresses, some I had picked out online and some of her own suggestions. I ended up with a beautiful dress that I love.

My experience with the alterations department was very disappointing. I am a "well endowed" girl, they seemed to struggle with this. I purchased the bra they recommended and on the first fitting, everything looked good and I left feeling excited. The alterations were done quick, maybe 3 weeks or so. When I went back for the next fitting, the consultant could not get the dress to zip up, and unpleasantly asked if I had gained weight. I had actually lost a couple pounds by then, so I assume they took in the dress too much. She called in another woman to help her, who eventually got the dress zipped, but it was so tight I could barely breathe. They gave me the option to take the dress as is, or to spend even more money in alterations (which were already expensive) to get the dress let out. Having a couple months left before the wedding, I resolved to lose a little more weight. Ultimately, I chose to not wear a bra or shapewear on the day of my wedding, I actually ended up looking better that way. So of course, I was out the $80 I spent on the bra, as there are no refunds.

My last experience was dropping off the dress a few days before the wedding so it could be steamed. They gave me a pickup day and time, confirmed on the e-mail, and when I showed up to pick up the day, they told me I was a day early and the dress was not done. I showed her the confirmation e-mail - she apologized and offered to have the dress steamed then, but I would have had to wait around an hour or two (and I live an hour away from the store). Long story short, while in the end I loved my dress, if I had to do it all over again I would certainly have someone else do the alterations.
I purchased my dress and had my alterations done at David's. The initial visit made was great- my sales consultant was Read more...
I purchased my dress and had my alterations done at David's. The initial visit made was great- my sales consultant was friendly and helpful, and had me try on a variety of dresses, some I had picked out online and some of her own suggestions. I ended up with a beautiful dress that I love.

My experience with the alterations department was very disappointing. I am a "well endowed" girl, they seemed to struggle with this. I purchased the bra they recommended and on the first fitting, everything looked good and I left feeling excited. The alterations were done quick, maybe 3 weeks or so. When I went back for the next fitting, the consultant could not get the dress to zip up, and unpleasantly asked if I had gained weight. I had actually lost a couple pounds by then, so I assume they took in the dress too much. She called in another woman to help her, who eventually got the dress zipped, but it was so tight I could barely breathe. They gave me the option to take the dress as is, or to spend even more money in alterations (which were already expensive) to get the dress let out. Having a couple months left before the wedding, I resolved to lose a little more weight. Ultimately, I chose to not wear a bra or shapewear on the day of my wedding, I actually ended up looking better that way. So of course, I was out the $80 I spent on the bra, as there are no refunds.

My last experience was dropping off the dress a few days before the wedding so it could be steamed. They gave me a pickup day and time, confirmed on the e-mail, and when I showed up to pick up the day, they told me I was a day early and the dress was not done. I showed her the confirmation e-mail - she apologized and offered to have the dress steamed then, but I would have had to wait around an hour or two (and I live an hour away from the store). Long story short, while in the end I loved my dress, if I had to do it all over again I would certainly have someone else do the alterations. Read less
Services Used: Dress & Attire
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Private User
Wedding:
8/29/2015
1.0/5.0
We had 4 women in our wedding party, each woman had to go to three different David's Bridal to get fitted. My partner and I went to the Middletown location with one of our grooms maid to pick the dress, color, style, get fitted and then have the other women pick according to what we had picked. The experience from start to finish was horrible (and each location seemed to respond the same way Yonkers, Middletown, and Danbury). They didn't care to wait on them (presumably because we weren't buying a wedding dress and bride's maids dresses). They abandoned us in the fitting area, left to fend for ourselves in search of the right size(s), colors, etc... Not to mention that the seamstress made the wrong alterations on two of the four dresses. The service was absolutely HORRIBLE. They get 1 star for actually having a dress, not much more.
We had 4 women in our wedding party, each woman had to go to three different David's Bridal to get fitted. My partner and Read more...
We had 4 women in our wedding party, each woman had to go to three different David's Bridal to get fitted. My partner and I went to the Middletown location with one of our grooms maid to pick the dress, color, style, get fitted and then have the other women pick according to what we had picked. The experience from start to finish was horrible (and each location seemed to respond the same way Yonkers, Middletown, and Danbury). They didn't care to wait on them (presumably because we weren't buying a wedding dress and bride's maids dresses). They abandoned us in the fitting area, left to fend for ourselves in search of the right size(s), colors, etc... Not to mention that the seamstress made the wrong alterations on two of the four dresses. The service was absolutely HORRIBLE. They get 1 star for actually having a dress, not much more. Read less
Services Used: Dress & Attire
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Private User
Wedding:
6/26/2015
5.0/5.0
Omg, after an awful experience trying to browse at town shop bridal in Poughkeepsie. .. we decided to to take the hour trip out to Davids Bridal in Middletown. From the moment we walked through the door, we were greater with smiles and congratulations on my engagement. The girls were wonderful! Chelsea was called up to assist us and she was adorable, courteous, sweet, understanding and everything you could ever want in a saleperson. I described a little of what I was looking for in a wedding dress and we did formalities, she brought out many dresses I tried on and I finally found a dress that made me feel like a princess for my special day. We talked and laughed as she helped me try each and that isn't easy with wedding dresses !!! She made our experience truly wonderful! I ordered my dress yesterday and I'm truly great full as all the girls would compliment as they walked by making me feel so wonderful! Thank you to the assistant manager Jeanine for explaining the process, and making it so easy. The whole process is extremely nerve-wracking but this crew of girls took me and my nerves and made me feel like I was a queen for the my day ! I would recommend this place to anyone !! And the greeter never stops smiling ! Lol To make things just a little better, at the end I realized my dress was on sale and I paid 1/4 of what I would have at the awful first shop!! Thank you guys so much !!!!
Omg, after an awful experience trying to browse at town shop bridal in Poughkeepsie. .. we decided to to take the hour Read more...
Omg, after an awful experience trying to browse at town shop bridal in Poughkeepsie. .. we decided to to take the hour trip out to Davids Bridal in Middletown. From the moment we walked through the door, we were greater with smiles and congratulations on my engagement. The girls were wonderful! Chelsea was called up to assist us and she was adorable, courteous, sweet, understanding and everything you could ever want in a saleperson. I described a little of what I was looking for in a wedding dress and we did formalities, she brought out many dresses I tried on and I finally found a dress that made me feel like a princess for my special day. We talked and laughed as she helped me try each and that isn't easy with wedding dresses !!! She made our experience truly wonderful! I ordered my dress yesterday and I'm truly great full as all the girls would compliment as they walked by making me feel so wonderful! Thank you to the assistant manager Jeanine for explaining the process, and making it so easy. The whole process is extremely nerve-wracking but this crew of girls took me and my nerves and made me feel like I was a queen for the my day ! I would recommend this place to anyone !! And the greeter never stops smiling ! Lol To make things just a little better, at the end I realized my dress was on sale and I paid 1/4 of what I would have at the awful first shop!! Thank you guys so much !!!! Read less
Services Used: Dress & Attire
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Private User
Wedding:
3/1/2014
2.0/5.0
I booked my appointment on a weekday thinking it would be slower. I was wrong. I got to my appointment on time but had to wait nearly an hour to get help. They crowded all the many brides trying on gowns into one section of dressing rooms despite many other rooms being free. It was very hard to hear each other with so many people and their families talking and ringing bells. The whole place seemed really chaotic. They don't give you much personal attention. The woman helping me had to keep leaving to help other brides as well. I told her that I wasn't interested in certain dresses, but those were the styles she brought. They looked horrible on me. My sister found a dress that I liked better but two women came over to tell me not to buy it, to buy the dress that was four times as much instead. I told them that I wanted to look around elsewhere before I made my choice. They said that if I decided to come back to buy the dress they didn't think they could fit me in as they are too busy.
I bought a dress somewhere else. Well worth it.
I booked my appointment on a weekday thinking it would be slower. I was wrong. I got to my appointment on time but had to Read more...
I booked my appointment on a weekday thinking it would be slower. I was wrong. I got to my appointment on time but had to wait nearly an hour to get help. They crowded all the many brides trying on gowns into one section of dressing rooms despite many other rooms being free. It was very hard to hear each other with so many people and their families talking and ringing bells. The whole place seemed really chaotic. They don't give you much personal attention. The woman helping me had to keep leaving to help other brides as well. I told her that I wasn't interested in certain dresses, but those were the styles she brought. They looked horrible on me. My sister found a dress that I liked better but two women came over to tell me not to buy it, to buy the dress that was four times as much instead. I told them that I wanted to look around elsewhere before I made my choice. They said that if I decided to come back to buy the dress they didn't think they could fit me in as they are too busy.
I bought a dress somewhere else. Well worth it. Read less
Services Used: Dress & Attire
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Analis
Wedding:
5/24/2013
5.0/5.0
I loved my photographer. He was very friendly and got along with the entire wedding guests and party.
I loved my photographer. He was very friendly and got along with the entire wedding guests and party.
I loved my photographer. He was very friendly and got along with the entire wedding guests and party. Read less
Services Used: Invitations, Photography
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christina
Wedding:
5/5/2013
4.0/5.0
I was a little concerned about using Davids Bridal photography for our wedding, but we had a great photographer. Ed Cullens was our man. He was responsive to all of our concerns. He did a fantastic job and would recommend their service to everyone.
I was a little concerned about using Davids Bridal photography for our wedding, but we had a great photographer. Ed Read more...
I was a little concerned about using Davids Bridal photography for our wedding, but we had a great photographer. Ed Cullens was our man. He was responsive to all of our concerns. He did a fantastic job and would recommend their service to everyone. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
4.5/5.0
I bought my dress from the David's Bridal in Middletown, NY. I made an appointment and was late, but that did not really affect the appointment thankfully. She showed me dresses she thought I might like but there are so many in the store it's a little overwhelming. I'm glad I had already looked on the website and brought a printout of dresses I liked. She pulled the dresses I like from the website and a few more from looking through the racks. The dress I chose was beautiful and best of all - affordable. It arrived 8 weeks later in perfect condition. I did not use David's Bridal for alterations so I cannot comment on that. Also my bridesmaids are getting dresses from David's Bridal, but are using stores in different states.
I bought my dress from the David's Bridal in Middletown, NY. I made an appointment and was late, but that did not really Read more...
I bought my dress from the David's Bridal in Middletown, NY. I made an appointment and was late, but that did not really affect the appointment thankfully. She showed me dresses she thought I might like but there are so many in the store it's a little overwhelming. I'm glad I had already looked on the website and brought a printout of dresses I liked. She pulled the dresses I like from the website and a few more from looking through the racks. The dress I chose was beautiful and best of all - affordable. It arrived 8 weeks later in perfect condition. I did not use David's Bridal for alterations so I cannot comment on that. Also my bridesmaids are getting dresses from David's Bridal, but are using stores in different states. Read less
Services Used: Dress & Attire
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Danielle
Wedding:
10/19/2012
4.2/5.0
I bought my dress at David's Bridal in Middletown, NY. The staff was incredibly helpful, allowing me to try on as many dresses as I needed until I found the right one..and I did (Cap-sleeve Trumpet with Keyhole Back- Style VW9768). They allowed my large group (Mom, Stepmom, Aunt, Grandmother, Sister, Friend) all gather around while I tried on and they even offered suggestions when they noticed a trend in what I liked. Very friendly, great team. In terms of their selection, they really have all the different styles. I was open to just about anything and found that they really have just that; everything. I ended up with a cap-sleeve lace dress with a keyhole back- sort of a vintage feel with a modern twist. I received so many compliments on my dress! I would recommend David's- they have beautiful dresses that won't set you back a fortune!
I bought my dress at David's Bridal in Middletown, NY. The staff was incredibly helpful, allowing me to try on as many Read more...
I bought my dress at David's Bridal in Middletown, NY. The staff was incredibly helpful, allowing me to try on as many dresses as I needed until I found the right one..and I did (Cap-sleeve Trumpet with Keyhole Back- Style VW9768). They allowed my large group (Mom, Stepmom, Aunt, Grandmother, Sister, Friend) all gather around while I tried on and they even offered suggestions when they noticed a trend in what I liked. Very friendly, great team. In terms of their selection, they really have all the different styles. I was open to just about anything and found that they really have just that; everything. I ended up with a cap-sleeve lace dress with a keyhole back- sort of a vintage feel with a modern twist. I received so many compliments on my dress! I would recommend David's- they have beautiful dresses that won't set you back a fortune! Read less
Services Used: Dress & Attire
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krivera51212
Wedding:
5/12/2012
0.4/5.0
Photographer that was assigned to me did his job well. haven't seen pics yet. The photo dept resposible for finding photographer was really slow in doing so. My main problem, the alterations dept. The dress I choose I loved! But when it came from the factory, it looked as if thousands of women had tried it on. It had dirt on it, beading was missing and was extremely wrinkled. I was assured that it would not look like that once alterations had fixed it and altered it. I must say the women who work in alterations are RUDE! My maid of honor had trouble with them as well. When I came to my first fitting there was thread hanging out every wear, pulls everywhere. When i picked my dress up after steaming they wanted me to sign for dress before seeing it. I refused good thing because it was still wrinkled and it was starting to fall apart. The woman who is supposed to be manager huffed and said oh my God and walked away leaving another woman to handle it. I was very disgusted! This store needs to have better customer service. This is definitely something a bride does not want to deal with.
Photographer that was assigned to me did his job well. haven't seen pics yet. The photo dept resposible for finding Read more...
Photographer that was assigned to me did his job well. haven't seen pics yet. The photo dept resposible for finding photographer was really slow in doing so. My main problem, the alterations dept. The dress I choose I loved! But when it came from the factory, it looked as if thousands of women had tried it on. It had dirt on it, beading was missing and was extremely wrinkled. I was assured that it would not look like that once alterations had fixed it and altered it. I must say the women who work in alterations are RUDE! My maid of honor had trouble with them as well. When I came to my first fitting there was thread hanging out every wear, pulls everywhere. When i picked my dress up after steaming they wanted me to sign for dress before seeing it. I refused good thing because it was still wrinkled and it was starting to fall apart. The woman who is supposed to be manager huffed and said oh my God and walked away leaving another woman to handle it. I was very disgusted! This store needs to have better customer service. This is definitely something a bride does not want to deal with. Read less
Services Used: Dress & Attire
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Vannah1109
Wedding:
10/14/2011
0.5/5.0
Worst experience ever!!!! Employees are very rude!!!! Would never recommend them to anyone!!!!
Worst experience ever!!!! Employees are very rude!!!! Would never recommend them to anyone!!!!
Worst experience ever!!!! Employees are very rude!!!! Would never recommend them to anyone!!!! Read less
Services Used: Dress & Attire
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