Nophoto 130

David's Bridal

New York , NY

LOCATION

New York, NY US

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.
Dress & Attire

REVIEWS

3.6
out of 5.0
3.5/5.0
3.4/5.0
3.3/5.0
4.1/5.0
3.5/5.0
Sort by
Default vendor profile pic
Private User
Wedding:
9/20/2014
5.0/5.0
Professional and Sweet Staff! I found my dress in one day !
Professional and Sweet Staff! I found my dress in one day !
Professional and Sweet Staff! I found my dress in one day ! Read less
Services Used: Dress & Attire
Default vendor profile pic
Anonymous
Wedding:
Recently Married
4.6/5.0
The wait at davids bridal in NYC was long even with an appointment. However, when we met with our sales assistant she was so nice and accommodating that the wait was worth it.
The wait at davids bridal in NYC was long even with an appointment. However, when we met with our sales assistant she was Read more...
The wait at davids bridal in NYC was long even with an appointment. However, when we met with our sales assistant she was so nice and accommodating that the wait was worth it. Read less
Services Used: Dress & Attire
Default vendor profile pic
Anonymous
Wedding:
Recently Married
1.5/5.0
My daughter bought her wedding gown at DB in westbury because it was a reasonable price. We Also got the bridesmaid dresses and I got my MOB dress there. We were not told that once the dresses arrive we needed to pick them up. All the dresses except 2 dresses because they were different from the bridesmaids dresses came in within 2 weeks. My dress did not fit right and no one can tell you how much alterations will cost. Because of that I choose to get another dress. The second dress arrived within 3 weeks and I picked it up. I wasn't happy with the way it fit. I was told to come back in January and they would have new stock for me to pick from. I went back in February and they didn't have much of a different selection. After not being able to find a different dress I decided I would get the same dress In a different size. They did not have the size I needed in the store to try on. When I got to the register to place the order I was told that I had to pay $20 more because I was getting a bigger size. I asked if that could be waived because I already knew it would be too big in certain parts and I would have to spend a lot more money on alterations. I was told no. I ended up speaking to the manager and asking for my money back.
They wanted to charge 25 to rush a delivery for a bridesmaids dress but couldn't guarantee that it would get there on time! Why would someone pay for a rush order if they didn't know it would arrive in time?
My daughter ended up returning the wedding gown. They do NOT give refunds, only store credit. They make you spend the store credit the day you make the return and you must spend the whole store credit that day. You can not use it online either. Having store credit and having to use it all in one day is exhausting and frustrating. I would never shop there again. It's worth it to pay a little extra money and go to a better bridal shop.
MOB lessons I learned.
My daughter bought her wedding gown at DB in westbury because it was a reasonable price. We Also got the bridesmaid Read more...
My daughter bought her wedding gown at DB in westbury because it was a reasonable price. We Also got the bridesmaid dresses and I got my MOB dress there. We were not told that once the dresses arrive we needed to pick them up. All the dresses except 2 dresses because they were different from the bridesmaids dresses came in within 2 weeks. My dress did not fit right and no one can tell you how much alterations will cost. Because of that I choose to get another dress. The second dress arrived within 3 weeks and I picked it up. I wasn't happy with the way it fit. I was told to come back in January and they would have new stock for me to pick from. I went back in February and they didn't have much of a different selection. After not being able to find a different dress I decided I would get the same dress In a different size. They did not have the size I needed in the store to try on. When I got to the register to place the order I was told that I had to pay $20 more because I was getting a bigger size. I asked if that could be waived because I already knew it would be too big in certain parts and I would have to spend a lot more money on alterations. I was told no. I ended up speaking to the manager and asking for my money back.
They wanted to charge 25 to rush a delivery for a bridesmaids dress but couldn't guarantee that it would get there on time! Why would someone pay for a rush order if they didn't know it would arrive in time?
My daughter ended up returning the wedding gown. They do NOT give refunds, only store credit. They make you spend the store credit the day you make the return and you must spend the whole store credit that day. You can not use it online either. Having store credit and having to use it all in one day is exhausting and frustrating. I would never shop there again. It's worth it to pay a little extra money and go to a better bridal shop.
MOB lessons I learned. Read less
Services Used: Dress & Attire
Default vendor profile pic
Amanda
Wedding:
4/19/2014
4.0/5.0
I went to the 751 Avenue of the Americas, New York, NY 10010
(646) 827-4050 Davids Bridal. They had a great selection and were able to pull from my online list. The staff was very pleasant and helpful! My dress looked so beautiful, no one believed it was from Davids Bridal!!
I went to the 751 Avenue of the Americas, New York, NY 10010
(646) 827-4050 Davids Bridal. They had a great selection Read more...
I went to the 751 Avenue of the Americas, New York, NY 10010
(646) 827-4050 Davids Bridal. They had a great selection and were able to pull from my online list. The staff was very pleasant and helpful! My dress looked so beautiful, no one believed it was from Davids Bridal!! Read less
Services Used: Dress & Attire
Default vendor profile pic
steven
Wedding:
1/10/2014
0.6/5.0
my future wife bought a dress from davids bridal in Massapequa new York. during alterations her dress was butchered. another dress was shipped from the west coast and was the wrong color. now a month from our wedding we have no dress and no refund. davids bridals staff has been rude and unprofessional. the 1 person that has been helpful is on vacation and corporate offices are closed due to inclement weather. my future wife should be glowing with excitement, instead she has been crying. iam currently trying to keep her as far away from the store location as possible....never again
my future wife bought a dress from davids bridal in Massapequa new York. during alterations her dress was butchered. Read more...
my future wife bought a dress from davids bridal in Massapequa new York. during alterations her dress was butchered. another dress was shipped from the west coast and was the wrong color. now a month from our wedding we have no dress and no refund. davids bridals staff has been rude and unprofessional. the 1 person that has been helpful is on vacation and corporate offices are closed due to inclement weather. my future wife should be glowing with excitement, instead she has been crying. iam currently trying to keep her as far away from the store location as possible....never again Read less
Services Used: Dress & Attire
Default vendor profile pic
cori
Wedding:
10/5/2013
0.4/5.0
I am getting married Oct -2013 and went in to DB Feb to pick out a dress, found a dress- ordered it April and was told it would be in June 5 exactly. I get a call from Davids on May 8th saying my dress was in and ready for pick-up. I was kind of shocked that it was in so early so I went down to pick it up. When I got to the store- it was 30 mins before closing and the clerk went behind the register and handed me a dress with a plastic bag over it. The tulle was showing and hanging out of the bottom of the bag. I looked at the girl and said- Don't you have a garment bad that I can put the dress in, the clerk looked annoyed and said well it's $10, I told her, that's fine- I just paid $800 for a dress I don't think it will matter. When I got home and was looking at the dress- it has poor craftsmanship, jagged lines cut in the bottom of the tulle, hot pink, red and blue random pieces of thread in the tulle of the dress and snags of string with beading hanging off. I called the location where I picked up the dress and tried to complain to the lady and she told me they would fix it when I came in for alterations. I told her I didn't need alterations because I the dress fits me and I'm not bustling it. She basically told me the dress was sold as final sale and they can't fix it without me paying for it. Bottom line, I was warned to not go there, I tried it because I didn't want to spend a lot of money and this is what happens. Just be cautious when buying from them!!
I am getting married Oct -2013 and went in to DB Feb to pick out a dress, found a dress- ordered it April and was told it Read more...
I am getting married Oct -2013 and went in to DB Feb to pick out a dress, found a dress- ordered it April and was told it would be in June 5 exactly. I get a call from Davids on May 8th saying my dress was in and ready for pick-up. I was kind of shocked that it was in so early so I went down to pick it up. When I got to the store- it was 30 mins before closing and the clerk went behind the register and handed me a dress with a plastic bag over it. The tulle was showing and hanging out of the bottom of the bag. I looked at the girl and said- Don't you have a garment bad that I can put the dress in, the clerk looked annoyed and said well it's $10, I told her, that's fine- I just paid $800 for a dress I don't think it will matter. When I got home and was looking at the dress- it has poor craftsmanship, jagged lines cut in the bottom of the tulle, hot pink, red and blue random pieces of thread in the tulle of the dress and snags of string with beading hanging off. I called the location where I picked up the dress and tried to complain to the lady and she told me they would fix it when I came in for alterations. I told her I didn't need alterations because I the dress fits me and I'm not bustling it. She basically told me the dress was sold as final sale and they can't fix it without me paying for it. Bottom line, I was warned to not go there, I tried it because I didn't want to spend a lot of money and this is what happens. Just be cautious when buying from them!! Read less
Services Used: Dress & Attire
Default vendor profile pic
Dawn
Wedding:
9/29/2013
0.3/5.0
********NEVER EVER BUY FROM DAVID'S BRIDAL********
Wow this is how u treat your customers. No answer from my org email. See below. Wow this is how u treat your customers. No answer from my org email. See below.
VERY UNHAPPY WITH SERVICE GOOD MORNING MY NAME IS DAWN M LUCIANO AND BOUGHT MY DRESS AT YOUR WESTBURY, NY DAVID BRIDALS. I went on August 27th for my first fitting. Come out and fitting manage was the one going to be helping me. Ok she says we have to hem it and to bustle ok. I go how much will it be to hem. She says 120.00. I know I didn't pay a lot for my dress but almost paying 1/2 of what I paid for my dress to alter it. I'm paying for my own dress and entire wedding. Ok I say I will get higher shoes. So then I what's the cost to bustle my dress. First 3 hooks are 35 dollars and needed at least 10. Ok I said never mind I will carry it. She Says fine and rips the pins out where the bustle needed to be. I go take my dress off and I put dress on hook. (O and I had better service and help when picking my dress) but I guess it doesn't matter after that how you are treated. So I ask can I get a dress garment bag. She says I can give u plastic bag. Are u serious why because I didn't get any alterations and I didn't spend a lot of money. I went up front to complain and the girl that org helped me pick a dress came up behind me with a garment bag. So I go in the alterations area and my dress is already has a plastic bag over it. Sees me with the garment bag starts ripping the plastic off with an attitude and she goes and makes a comment saying who in your consultant why don't u see if she can get your dressed pressed too. I was very un happy and left crying. I thought that was such poor customer service in the alterations dept. And to top it off I was so upset I left my shoes behind. With that kind of service why would a person go back. Very unhappy and disappointed customer. Dawn M Luciano Very unhappy and disappointed customer. Dawn M Luciano
********NEVER EVER BUY FROM DAVID'S BRIDAL********
Wow this is how u treat your customers. No answer from my org Read more...
********NEVER EVER BUY FROM DAVID'S BRIDAL********
Wow this is how u treat your customers. No answer from my org email. See below. Wow this is how u treat your customers. No answer from my org email. See below.
VERY UNHAPPY WITH SERVICE GOOD MORNING MY NAME IS DAWN M LUCIANO AND BOUGHT MY DRESS AT YOUR WESTBURY, NY DAVID BRIDALS. I went on August 27th for my first fitting. Come out and fitting manage was the one going to be helping me. Ok she says we have to hem it and to bustle ok. I go how much will it be to hem. She says 120.00. I know I didn't pay a lot for my dress but almost paying 1/2 of what I paid for my dress to alter it. I'm paying for my own dress and entire wedding. Ok I say I will get higher shoes. So then I what's the cost to bustle my dress. First 3 hooks are 35 dollars and needed at least 10. Ok I said never mind I will carry it. She Says fine and rips the pins out where the bustle needed to be. I go take my dress off and I put dress on hook. (O and I had better service and help when picking my dress) but I guess it doesn't matter after that how you are treated. So I ask can I get a dress garment bag. She says I can give u plastic bag. Are u serious why because I didn't get any alterations and I didn't spend a lot of money. I went up front to complain and the girl that org helped me pick a dress came up behind me with a garment bag. So I go in the alterations area and my dress is already has a plastic bag over it. Sees me with the garment bag starts ripping the plastic off with an attitude and she goes and makes a comment saying who in your consultant why don't u see if she can get your dressed pressed too. I was very un happy and left crying. I thought that was such poor customer service in the alterations dept. And to top it off I was so upset I left my shoes behind. With that kind of service why would a person go back. Very unhappy and disappointed customer. Dawn M Luciano Very unhappy and disappointed customer. Dawn M Luciano Read less
Services Used: Dress & Attire
Default vendor profile pic
Peaches
Wedding:
9/7/2013
3.0/5.0
First and foremost, I had an appointment for both days, yesterday (Tue 01/08/13) @ 5:30pm at the Brooklyn Location and today (01/09/13) @ 5pm at the Sixth Avenue Located in the City. Upon arrival at the Brooklyn Location, a young lady at the welcoming counter greeted me. I told her who I was and also informed her about my appointment. She seemed very pleasant, however, she started carrying on a conversation (unrelated to work "gossiping," while I was waiting to be attended to), I found this to be very unprofessional. She then apologized after my maid of honor said something to her. It took about 15mins before I was helped. They had assigned me to Ann Marie. At the beginning Ann Marie was a little despondent when I told her that I was uncertain about the type of dresses I wanted to try on. I verbalized a few ideas based on the dresses I saw online and she stated that "I did not do my home-work well." I was a bit thrown off by her remark because I did, I just did not make a decision in terms of which dress would fit best. For this reason, I went to David's Bridal. In the end, she turned out to be a nice lady.

Today, at the Sixth Avenue Location, I checked in at the front with Brianna. She asked me to have a seat and I did. Thirty minutes later, I noticed that there were a few people that came in after me and was seen before me. As a result, I walked up to the counter to inquire. Brianna assured me that I would be called in 3mins. Ten minutes later, Brianna has her coat on and walks out the store without saying a word to me. I walked up to the counter again, and the young lady who replaced Brianna said that someone was cleaning the room and I will be helped soon. Five minutes later, my mom asked for the Supervisor. The Supervisor was very apologetic. When she questioned the young lady at the welcome desk, she stated that she had no idea that i had an appointment. She had also lied to me, because the manager found out that none of the attendants knew i was waiting.
First and foremost, I had an appointment for both days, yesterday (Tue 01/08/13) @ 5:30pm at the Brooklyn Location and Read more...
First and foremost, I had an appointment for both days, yesterday (Tue 01/08/13) @ 5:30pm at the Brooklyn Location and today (01/09/13) @ 5pm at the Sixth Avenue Located in the City. Upon arrival at the Brooklyn Location, a young lady at the welcoming counter greeted me. I told her who I was and also informed her about my appointment. She seemed very pleasant, however, she started carrying on a conversation (unrelated to work "gossiping," while I was waiting to be attended to), I found this to be very unprofessional. She then apologized after my maid of honor said something to her. It took about 15mins before I was helped. They had assigned me to Ann Marie. At the beginning Ann Marie was a little despondent when I told her that I was uncertain about the type of dresses I wanted to try on. I verbalized a few ideas based on the dresses I saw online and she stated that "I did not do my home-work well." I was a bit thrown off by her remark because I did, I just did not make a decision in terms of which dress would fit best. For this reason, I went to David's Bridal. In the end, she turned out to be a nice lady.

Today, at the Sixth Avenue Location, I checked in at the front with Brianna. She asked me to have a seat and I did. Thirty minutes later, I noticed that there were a few people that came in after me and was seen before me. As a result, I walked up to the counter to inquire. Brianna assured me that I would be called in 3mins. Ten minutes later, Brianna has her coat on and walks out the store without saying a word to me. I walked up to the counter again, and the young lady who replaced Brianna said that someone was cleaning the room and I will be helped soon. Five minutes later, my mom asked for the Supervisor. The Supervisor was very apologetic. When she questioned the young lady at the welcome desk, she stated that she had no idea that i had an appointment. She had also lied to me, because the manager found out that none of the attendants knew i was waiting. Read less
Services Used: Dress & Attire
Default vendor profile pic
Flo
Wedding:
9/1/2013
4.5/5.0
David's Bridal was a great experience for me. I was able to schedule my bridal appointment online and going into the store with ease. My bridal consultant was very nice and knowledge. I went to my appointment alone for good reasons that I didn't want to many opinions and my maid of honor lives out of town. I knew what I wanted but she made sure that I didn't have leave with dress remorse or envy for choosing my first dress. I love love my dress.
David's Bridal was a great experience for me. I was able to schedule my bridal appointment online and going into the store Read more...
David's Bridal was a great experience for me. I was able to schedule my bridal appointment online and going into the store with ease. My bridal consultant was very nice and knowledge. I went to my appointment alone for good reasons that I didn't want to many opinions and my maid of honor lives out of town. I knew what I wanted but she made sure that I didn't have leave with dress remorse or envy for choosing my first dress. I love love my dress. Read less
Services Used: Dress & Attire
Default vendor profile pic
Anonymous
Wedding:
1+ year ago
3.4/5.0
Loved my wedding dress from David's Bridal, but I experienced some challenges in the process of getting to wear it on my big day.

I had looked a few other places and felt overwhelmed by prices and options. I ended up going with a dress that was strapless (not what I had originally planned) but the salesperson had a great eye and helped me, while not letting the process get stressful. So the sales experience was good.

The downside was that, while the dress was on sale and under $950 dollars, there were added costs ($200) for alterations, and then added costs for undergarments (slip, bustier). So what was reasonable ended up costing a bit more, and I wish they had told me this, as I was getting alterations done. I had to get the dress altered twice, because it didn't fit right and my dress was missing the hook-eye in the back. In the end, they came through, but I was stressed, as this came down to the week before my wedding. If you're doing alterations, I would recommend Roya.

David's Bridal is not a boutique wedding salon, but it has lots of dresses. Just be sure to think ahead about the added costs (alterations, accessories) when putting together your budget, and be sure to ask questions as you go about the process.
Loved my wedding dress from David's Bridal, but I experienced some challenges in the process of getting to wear it on my Read more...
Loved my wedding dress from David's Bridal, but I experienced some challenges in the process of getting to wear it on my big day.

I had looked a few other places and felt overwhelmed by prices and options. I ended up going with a dress that was strapless (not what I had originally planned) but the salesperson had a great eye and helped me, while not letting the process get stressful. So the sales experience was good.

The downside was that, while the dress was on sale and under $950 dollars, there were added costs ($200) for alterations, and then added costs for undergarments (slip, bustier). So what was reasonable ended up costing a bit more, and I wish they had told me this, as I was getting alterations done. I had to get the dress altered twice, because it didn't fit right and my dress was missing the hook-eye in the back. In the end, they came through, but I was stressed, as this came down to the week before my wedding. If you're doing alterations, I would recommend Roya.

David's Bridal is not a boutique wedding salon, but it has lots of dresses. Just be sure to think ahead about the added costs (alterations, accessories) when putting together your budget, and be sure to ask questions as you go about the process. Read less
Services Used: Dress & Attire
Thanks for visiting the vendor listing for David's Bridal
Please let this vendor know that you found them on the WeddingWire Network.
Ww logo
 
Nophoto 220