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David's Bridal

New York , NY

LOCATION

New York, NY US
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Dress & Attire

REVIEWS

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3.5/5.0
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Anonymous
Wedding:
Recently Married
4.6/5.0
The wait at davids bridal in NYC was long even with an appointment. However, when we met with our sales assistant she was so nice and accommodating that the wait was worth it.
The wait at davids bridal in NYC was long even with an appointment. However, when we met with our sales assistant she was Read more...
The wait at davids bridal in NYC was long even with an appointment. However, when we met with our sales assistant she was so nice and accommodating that the wait was worth it. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
1.5/5.0
My daughter bought her wedding gown at DB in westbury because it was a reasonable price. We Also got the bridesmaid dresses and I got my MOB dress there. We were not told that once the dresses arrive we needed to pick them up. All the dresses except 2 dresses because they were different from the bridesmaids dresses came in within 2 weeks. My dress did not fit right and no one can tell you how much alterations will cost. Because of that I choose to get another dress. The second dress arrived within 3 weeks and I picked it up. I wasn't happy with the way it fit. I was told to come back in January and they would have new stock for me to pick from. I went back in February and they didn't have much of a different selection. After not being able to find a different dress I decided I would get the same dress In a different size. They did not have the size I needed in the store to try on. When I got to the register to place the order I was told that I had to pay $20 more because I was getting a bigger size. I asked if that could be waived because I already knew it would be too big in certain parts and I would have to spend a lot more money on alterations. I was told no. I ended up speaking to the manager and asking for my money back.
They wanted to charge 25 to rush a delivery for a bridesmaids dress but couldn't guarantee that it would get there on time! Why would someone pay for a rush order if they didn't know it would arrive in time?
My daughter ended up returning the wedding gown. They do NOT give refunds, only store credit. They make you spend the store credit the day you make the return and you must spend the whole store credit that day. You can not use it online either. Having store credit and having to use it all in one day is exhausting and frustrating. I would never shop there again. It's worth it to pay a little extra money and go to a better bridal shop.
MOB lessons I learned.
My daughter bought her wedding gown at DB in westbury because it was a reasonable price. We Also got the bridesmaid Read more...
My daughter bought her wedding gown at DB in westbury because it was a reasonable price. We Also got the bridesmaid dresses and I got my MOB dress there. We were not told that once the dresses arrive we needed to pick them up. All the dresses except 2 dresses because they were different from the bridesmaids dresses came in within 2 weeks. My dress did not fit right and no one can tell you how much alterations will cost. Because of that I choose to get another dress. The second dress arrived within 3 weeks and I picked it up. I wasn't happy with the way it fit. I was told to come back in January and they would have new stock for me to pick from. I went back in February and they didn't have much of a different selection. After not being able to find a different dress I decided I would get the same dress In a different size. They did not have the size I needed in the store to try on. When I got to the register to place the order I was told that I had to pay $20 more because I was getting a bigger size. I asked if that could be waived because I already knew it would be too big in certain parts and I would have to spend a lot more money on alterations. I was told no. I ended up speaking to the manager and asking for my money back.
They wanted to charge 25 to rush a delivery for a bridesmaids dress but couldn't guarantee that it would get there on time! Why would someone pay for a rush order if they didn't know it would arrive in time?
My daughter ended up returning the wedding gown. They do NOT give refunds, only store credit. They make you spend the store credit the day you make the return and you must spend the whole store credit that day. You can not use it online either. Having store credit and having to use it all in one day is exhausting and frustrating. I would never shop there again. It's worth it to pay a little extra money and go to a better bridal shop.
MOB lessons I learned. Read less
Services Used: Dress & Attire
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Amanda
Wedding:
4/19/2014
4.0/5.0
I went to the 751 Avenue of the Americas, New York, NY 10010
(646) 827-4050 Davids Bridal. They had a great selection and were able to pull from my online list. The staff was very pleasant and helpful! My dress looked so beautiful, no one believed it was from Davids Bridal!!
I went to the 751 Avenue of the Americas, New York, NY 10010
(646) 827-4050 Davids Bridal. They had a great selection Read more...
I went to the 751 Avenue of the Americas, New York, NY 10010
(646) 827-4050 Davids Bridal. They had a great selection and were able to pull from my online list. The staff was very pleasant and helpful! My dress looked so beautiful, no one believed it was from Davids Bridal!! Read less
Services Used: Dress & Attire
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steven
Wedding:
1/10/2014
0.6/5.0
my future wife bought a dress from davids bridal in Massapequa new York. during alterations her dress was butchered. another dress was shipped from the west coast and was the wrong color. now a month from our wedding we have no dress and no refund. davids bridals staff has been rude and unprofessional. the 1 person that has been helpful is on vacation and corporate offices are closed due to inclement weather. my future wife should be glowing with excitement, instead she has been crying. iam currently trying to keep her as far away from the store location as possible....never again
my future wife bought a dress from davids bridal in Massapequa new York. during alterations her dress was butchered. Read more...
my future wife bought a dress from davids bridal in Massapequa new York. during alterations her dress was butchered. another dress was shipped from the west coast and was the wrong color. now a month from our wedding we have no dress and no refund. davids bridals staff has been rude and unprofessional. the 1 person that has been helpful is on vacation and corporate offices are closed due to inclement weather. my future wife should be glowing with excitement, instead she has been crying. iam currently trying to keep her as far away from the store location as possible....never again Read less
Services Used: Dress & Attire
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cori
Wedding:
10/5/2013
0.4/5.0
I am getting married Oct -2013 and went in to DB Feb to pick out a dress, found a dress- ordered it April and was told it would be in June 5 exactly. I get a call from Davids on May 8th saying my dress was in and ready for pick-up. I was kind of shocked that it was in so early so I went down to pick it up. When I got to the store- it was 30 mins before closing and the clerk went behind the register and handed me a dress with a plastic bag over it. The tulle was showing and hanging out of the bottom of the bag. I looked at the girl and said- Don't you have a garment bad that I can put the dress in, the clerk looked annoyed and said well it's $10, I told her, that's fine- I just paid $800 for a dress I don't think it will matter. When I got home and was looking at the dress- it has poor craftsmanship, jagged lines cut in the bottom of the tulle, hot pink, red and blue random pieces of thread in the tulle of the dress and snags of string with beading hanging off. I called the location where I picked up the dress and tried to complain to the lady and she told me they would fix it when I came in for alterations. I told her I didn't need alterations because I the dress fits me and I'm not bustling it. She basically told me the dress was sold as final sale and they can't fix it without me paying for it. Bottom line, I was warned to not go there, I tried it because I didn't want to spend a lot of money and this is what happens. Just be cautious when buying from them!!
I am getting married Oct -2013 and went in to DB Feb to pick out a dress, found a dress- ordered it April and was told it Read more...
I am getting married Oct -2013 and went in to DB Feb to pick out a dress, found a dress- ordered it April and was told it would be in June 5 exactly. I get a call from Davids on May 8th saying my dress was in and ready for pick-up. I was kind of shocked that it was in so early so I went down to pick it up. When I got to the store- it was 30 mins before closing and the clerk went behind the register and handed me a dress with a plastic bag over it. The tulle was showing and hanging out of the bottom of the bag. I looked at the girl and said- Don't you have a garment bad that I can put the dress in, the clerk looked annoyed and said well it's $10, I told her, that's fine- I just paid $800 for a dress I don't think it will matter. When I got home and was looking at the dress- it has poor craftsmanship, jagged lines cut in the bottom of the tulle, hot pink, red and blue random pieces of thread in the tulle of the dress and snags of string with beading hanging off. I called the location where I picked up the dress and tried to complain to the lady and she told me they would fix it when I came in for alterations. I told her I didn't need alterations because I the dress fits me and I'm not bustling it. She basically told me the dress was sold as final sale and they can't fix it without me paying for it. Bottom line, I was warned to not go there, I tried it because I didn't want to spend a lot of money and this is what happens. Just be cautious when buying from them!! Read less
Services Used: Dress & Attire
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Dawn
Wedding:
9/29/2013
0.3/5.0
********NEVER EVER BUY FROM DAVID'S BRIDAL********
Wow this is how u treat your customers. No answer from my org email. See below. Wow this is how u treat your customers. No answer from my org email. See below.
VERY UNHAPPY WITH SERVICE GOOD MORNING MY NAME IS DAWN M LUCIANO AND BOUGHT MY DRESS AT YOUR WESTBURY, NY DAVID BRIDALS. I went on August 27th for my first fitting. Come out and fitting manage was the one going to be helping me. Ok she says we have to hem it and to bustle ok. I go how much will it be to hem. She says 120.00. I know I didn't pay a lot for my dress but almost paying 1/2 of what I paid for my dress to alter it. I'm paying for my own dress and entire wedding. Ok I say I will get higher shoes. So then I what's the cost to bustle my dress. First 3 hooks are 35 dollars and needed at least 10. Ok I said never mind I will carry it. She Says fine and rips the pins out where the bustle needed to be. I go take my dress off and I put dress on hook. (O and I had better service and help when picking my dress) but I guess it doesn't matter after that how you are treated. So I ask can I get a dress garment bag. She says I can give u plastic bag. Are u serious why because I didn't get any alterations and I didn't spend a lot of money. I went up front to complain and the girl that org helped me pick a dress came up behind me with a garment bag. So I go in the alterations area and my dress is already has a plastic bag over it. Sees me with the garment bag starts ripping the plastic off with an attitude and she goes and makes a comment saying who in your consultant why don't u see if she can get your dressed pressed too. I was very un happy and left crying. I thought that was such poor customer service in the alterations dept. And to top it off I was so upset I left my shoes behind. With that kind of service why would a person go back. Very unhappy and disappointed customer. Dawn M Luciano Very unhappy and disappointed customer. Dawn M Luciano
********NEVER EVER BUY FROM DAVID'S BRIDAL********
Wow this is how u treat your customers. No answer from my org Read more...
********NEVER EVER BUY FROM DAVID'S BRIDAL********
Wow this is how u treat your customers. No answer from my org email. See below. Wow this is how u treat your customers. No answer from my org email. See below.
VERY UNHAPPY WITH SERVICE GOOD MORNING MY NAME IS DAWN M LUCIANO AND BOUGHT MY DRESS AT YOUR WESTBURY, NY DAVID BRIDALS. I went on August 27th for my first fitting. Come out and fitting manage was the one going to be helping me. Ok she says we have to hem it and to bustle ok. I go how much will it be to hem. She says 120.00. I know I didn't pay a lot for my dress but almost paying 1/2 of what I paid for my dress to alter it. I'm paying for my own dress and entire wedding. Ok I say I will get higher shoes. So then I what's the cost to bustle my dress. First 3 hooks are 35 dollars and needed at least 10. Ok I said never mind I will carry it. She Says fine and rips the pins out where the bustle needed to be. I go take my dress off and I put dress on hook. (O and I had better service and help when picking my dress) but I guess it doesn't matter after that how you are treated. So I ask can I get a dress garment bag. She says I can give u plastic bag. Are u serious why because I didn't get any alterations and I didn't spend a lot of money. I went up front to complain and the girl that org helped me pick a dress came up behind me with a garment bag. So I go in the alterations area and my dress is already has a plastic bag over it. Sees me with the garment bag starts ripping the plastic off with an attitude and she goes and makes a comment saying who in your consultant why don't u see if she can get your dressed pressed too. I was very un happy and left crying. I thought that was such poor customer service in the alterations dept. And to top it off I was so upset I left my shoes behind. With that kind of service why would a person go back. Very unhappy and disappointed customer. Dawn M Luciano Very unhappy and disappointed customer. Dawn M Luciano Read less
Services Used: Dress & Attire
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Peaches
Wedding:
9/7/2013
3.0/5.0
First and foremost, I had an appointment for both days, yesterday (Tue 01/08/13) @ 5:30pm at the Brooklyn Location and today (01/09/13) @ 5pm at the Sixth Avenue Located in the City. Upon arrival at the Brooklyn Location, a young lady at the welcoming counter greeted me. I told her who I was and also informed her about my appointment. She seemed very pleasant, however, she started carrying on a conversation (unrelated to work "gossiping," while I was waiting to be attended to), I found this to be very unprofessional. She then apologized after my maid of honor said something to her. It took about 15mins before I was helped. They had assigned me to Ann Marie. At the beginning Ann Marie was a little despondent when I told her that I was uncertain about the type of dresses I wanted to try on. I verbalized a few ideas based on the dresses I saw online and she stated that "I did not do my home-work well." I was a bit thrown off by her remark because I did, I just did not make a decision in terms of which dress would fit best. For this reason, I went to David's Bridal. In the end, she turned out to be a nice lady.

Today, at the Sixth Avenue Location, I checked in at the front with Brianna. She asked me to have a seat and I did. Thirty minutes later, I noticed that there were a few people that came in after me and was seen before me. As a result, I walked up to the counter to inquire. Brianna assured me that I would be called in 3mins. Ten minutes later, Brianna has her coat on and walks out the store without saying a word to me. I walked up to the counter again, and the young lady who replaced Brianna said that someone was cleaning the room and I will be helped soon. Five minutes later, my mom asked for the Supervisor. The Supervisor was very apologetic. When she questioned the young lady at the welcome desk, she stated that she had no idea that i had an appointment. She had also lied to me, because the manager found out that none of the attendants knew i was waiting.
First and foremost, I had an appointment for both days, yesterday (Tue 01/08/13) @ 5:30pm at the Brooklyn Location and Read more...
First and foremost, I had an appointment for both days, yesterday (Tue 01/08/13) @ 5:30pm at the Brooklyn Location and today (01/09/13) @ 5pm at the Sixth Avenue Located in the City. Upon arrival at the Brooklyn Location, a young lady at the welcoming counter greeted me. I told her who I was and also informed her about my appointment. She seemed very pleasant, however, she started carrying on a conversation (unrelated to work "gossiping," while I was waiting to be attended to), I found this to be very unprofessional. She then apologized after my maid of honor said something to her. It took about 15mins before I was helped. They had assigned me to Ann Marie. At the beginning Ann Marie was a little despondent when I told her that I was uncertain about the type of dresses I wanted to try on. I verbalized a few ideas based on the dresses I saw online and she stated that "I did not do my home-work well." I was a bit thrown off by her remark because I did, I just did not make a decision in terms of which dress would fit best. For this reason, I went to David's Bridal. In the end, she turned out to be a nice lady.

Today, at the Sixth Avenue Location, I checked in at the front with Brianna. She asked me to have a seat and I did. Thirty minutes later, I noticed that there were a few people that came in after me and was seen before me. As a result, I walked up to the counter to inquire. Brianna assured me that I would be called in 3mins. Ten minutes later, Brianna has her coat on and walks out the store without saying a word to me. I walked up to the counter again, and the young lady who replaced Brianna said that someone was cleaning the room and I will be helped soon. Five minutes later, my mom asked for the Supervisor. The Supervisor was very apologetic. When she questioned the young lady at the welcome desk, she stated that she had no idea that i had an appointment. She had also lied to me, because the manager found out that none of the attendants knew i was waiting. Read less
Services Used: Dress & Attire
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Flo
Wedding:
9/1/2013
4.5/5.0
David's Bridal was a great experience for me. I was able to schedule my bridal appointment online and going into the store with ease. My bridal consultant was very nice and knowledge. I went to my appointment alone for good reasons that I didn't want to many opinions and my maid of honor lives out of town. I knew what I wanted but she made sure that I didn't have leave with dress remorse or envy for choosing my first dress. I love love my dress.
David's Bridal was a great experience for me. I was able to schedule my bridal appointment online and going into the store Read more...
David's Bridal was a great experience for me. I was able to schedule my bridal appointment online and going into the store with ease. My bridal consultant was very nice and knowledge. I went to my appointment alone for good reasons that I didn't want to many opinions and my maid of honor lives out of town. I knew what I wanted but she made sure that I didn't have leave with dress remorse or envy for choosing my first dress. I love love my dress. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
3.4/5.0
Loved my wedding dress from David's Bridal, but I experienced some challenges in the process of getting to wear it on my big day.

I had looked a few other places and felt overwhelmed by prices and options. I ended up going with a dress that was strapless (not what I had originally planned) but the salesperson had a great eye and helped me, while not letting the process get stressful. So the sales experience was good.

The downside was that, while the dress was on sale and under $950 dollars, there were added costs ($200) for alterations, and then added costs for undergarments (slip, bustier). So what was reasonable ended up costing a bit more, and I wish they had told me this, as I was getting alterations done. I had to get the dress altered twice, because it didn't fit right and my dress was missing the hook-eye in the back. In the end, they came through, but I was stressed, as this came down to the week before my wedding. If you're doing alterations, I would recommend Roya.

David's Bridal is not a boutique wedding salon, but it has lots of dresses. Just be sure to think ahead about the added costs (alterations, accessories) when putting together your budget, and be sure to ask questions as you go about the process.
Loved my wedding dress from David's Bridal, but I experienced some challenges in the process of getting to wear it on my Read more...
Loved my wedding dress from David's Bridal, but I experienced some challenges in the process of getting to wear it on my big day.

I had looked a few other places and felt overwhelmed by prices and options. I ended up going with a dress that was strapless (not what I had originally planned) but the salesperson had a great eye and helped me, while not letting the process get stressful. So the sales experience was good.

The downside was that, while the dress was on sale and under $950 dollars, there were added costs ($200) for alterations, and then added costs for undergarments (slip, bustier). So what was reasonable ended up costing a bit more, and I wish they had told me this, as I was getting alterations done. I had to get the dress altered twice, because it didn't fit right and my dress was missing the hook-eye in the back. In the end, they came through, but I was stressed, as this came down to the week before my wedding. If you're doing alterations, I would recommend Roya.

David's Bridal is not a boutique wedding salon, but it has lots of dresses. Just be sure to think ahead about the added costs (alterations, accessories) when putting together your budget, and be sure to ask questions as you go about the process. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
3.9/5.0
Honestly, I've never been "traditional," and never imagined fining my dream dress at DB. I had a vision of a $10,000 artsy gown by a French designer in my head that I knew I would never own. I searched high and low for any gown that was similar, including boutiques, department stores, prom dress shops- you name it. One day, I gave in and did some on-line browsing of the DB site. I actually found a similar style to the dress I had been dreaming of for less than $200! I ordered it one size bigger than what I normally wear, and when it arrived it fit almost perfectly. I took it to the DB store on 25th Street and 6th Ave in Manhattan and had the tailors there hem it for me and add a bustle for another $90. It is a very busy store, but everyone was friendly and professional. I had to have have it hemmed again after my first fitting for no additional charge, and I walked away one happy bride. Bottom line is don't dismiss DB as being cookie cutter: they offer a huge selection of dresses in a wide price range. Hey, you never know.
Honestly, I've never been "traditional," and never imagined fining my dream dress at DB. I had a vision of a $10,000 artsy Read more...
Honestly, I've never been "traditional," and never imagined fining my dream dress at DB. I had a vision of a $10,000 artsy gown by a French designer in my head that I knew I would never own. I searched high and low for any gown that was similar, including boutiques, department stores, prom dress shops- you name it. One day, I gave in and did some on-line browsing of the DB site. I actually found a similar style to the dress I had been dreaming of for less than $200! I ordered it one size bigger than what I normally wear, and when it arrived it fit almost perfectly. I took it to the DB store on 25th Street and 6th Ave in Manhattan and had the tailors there hem it for me and add a bustle for another $90. It is a very busy store, but everyone was friendly and professional. I had to have have it hemmed again after my first fitting for no additional charge, and I walked away one happy bride. Bottom line is don't dismiss DB as being cookie cutter: they offer a huge selection of dresses in a wide price range. Hey, you never know. Read less
Services Used: Dress & Attire
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Elisa Rocco
Wedding:
6/30/2013
2.3/5.0
I had my reservations about going to David's Bridal after seeing their reviews on Yelp, but living in NYC and finding an affordable wedding dress that wouldn't break the bank was not easy, so I decided to go here. I first worked with Terra, who was really good at what she did. She was easy-going, relaxed, and really attentive. The second time I went to try on dresses with my mom, the sales associate was also really good and we finally ordered the dress. Here is where the trouble started. When my dress came in, it was a size 16 instead of a 10. They actually asked me to try it on anyway and I decided to humor them. I was swimming in the dress. Once I went to take off the dress, the sales associate was nowhere to be found, so I left it in the room because I wasn't told what to do with it. I then went up to the front counter, and wasn't told what was going on, and after 20 minutes of waiting like an idiot, they had reordered the dress and rushed it.

The alteration process went well, but on my wedding day, the bustle which cost so much had broken in two places. There were also issues with one of my bridesmaid's dresses when she got it altered at DB, where when they handed it back to her she was told that they messed up the zipper (aren't you supposed to fix that since, I don't know, you're the seamstress?). All in all, I do not recommend DB, as they can not appropriately conduct business and mess up a lot. Not fun.
I had my reservations about going to David's Bridal after seeing their reviews on Yelp, but living in NYC and finding an Read more...
I had my reservations about going to David's Bridal after seeing their reviews on Yelp, but living in NYC and finding an affordable wedding dress that wouldn't break the bank was not easy, so I decided to go here. I first worked with Terra, who was really good at what she did. She was easy-going, relaxed, and really attentive. The second time I went to try on dresses with my mom, the sales associate was also really good and we finally ordered the dress. Here is where the trouble started. When my dress came in, it was a size 16 instead of a 10. They actually asked me to try it on anyway and I decided to humor them. I was swimming in the dress. Once I went to take off the dress, the sales associate was nowhere to be found, so I left it in the room because I wasn't told what to do with it. I then went up to the front counter, and wasn't told what was going on, and after 20 minutes of waiting like an idiot, they had reordered the dress and rushed it.

The alteration process went well, but on my wedding day, the bustle which cost so much had broken in two places. There were also issues with one of my bridesmaid's dresses when she got it altered at DB, where when they handed it back to her she was told that they messed up the zipper (aren't you supposed to fix that since, I don't know, you're the seamstress?). All in all, I do not recommend DB, as they can not appropriately conduct business and mess up a lot. Not fun. Read less
Services Used: Dress & Attire
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Mrs.J
Wedding:
6/22/2013
4.3/5.0
First off let me start by saying, I had an Awesome Consultant at the NYC location on 26 street when I went shopping for my dress . She was polite, professional and lots of fun. I walked in and showed her a picture of what I wanted and she bought me a dress that looked exactly like the picture. She showed me three more dresses similar to the pic but she saved the best one for last. When I put it on, I knew it was my dress and so did everyone else in the store. Thanks Yelisse, Keep up the good work
First off let me start by saying, I had an Awesome Consultant at the NYC location on 26 street when I went shopping for my Read more...
First off let me start by saying, I had an Awesome Consultant at the NYC location on 26 street when I went shopping for my dress . She was polite, professional and lots of fun. I walked in and showed her a picture of what I wanted and she bought me a dress that looked exactly like the picture. She showed me three more dresses similar to the pic but she saved the best one for last. When I put it on, I knew it was my dress and so did everyone else in the store. Thanks Yelisse, Keep up the good work Read less
Services Used: Dress & Attire
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Marisa
Wedding:
6/15/2013
3.2/5.0
I got my dress at David's Bridal in NYC. I've been to two. The one in Kansas City was very attentive and professional and I'm sorry I wasn't in town to do business with them. This review is for the New York store. The store on 6th Ave in NYC has a lot to be desired. I've always had to wait 20 minutes or more for a pre-scheduled appointment. The attendants seemed overbooked and too busy to be of much help.

I ended up trying on and buying a dress I found myself in the catalog. All that being said, David's bridal is very affordable compared to all the other dress shopping I did. Since they're a national chain, they usually have the dress in stock. Other stores promise it to you in 5-8 months. I had my dress in a week. It was beautiful and high quality and came in my size, so there were no alterations. They also honored an online only promo code I'd been e-mailed that day, so the dress was even cheaper than anticipated.

The other downside to shopping at David's Bridal is that they sell your info. I was getting bombarded with e-mails and phone calls from different vendors, most of which were not even in the same state.
I got my dress at David's Bridal in NYC. I've been to two. The one in Kansas City was very attentive and professional and Read more...
I got my dress at David's Bridal in NYC. I've been to two. The one in Kansas City was very attentive and professional and I'm sorry I wasn't in town to do business with them. This review is for the New York store. The store on 6th Ave in NYC has a lot to be desired. I've always had to wait 20 minutes or more for a pre-scheduled appointment. The attendants seemed overbooked and too busy to be of much help.

I ended up trying on and buying a dress I found myself in the catalog. All that being said, David's bridal is very affordable compared to all the other dress shopping I did. Since they're a national chain, they usually have the dress in stock. Other stores promise it to you in 5-8 months. I had my dress in a week. It was beautiful and high quality and came in my size, so there were no alterations. They also honored an online only promo code I'd been e-mailed that day, so the dress was even cheaper than anticipated.

The other downside to shopping at David's Bridal is that they sell your info. I was getting bombarded with e-mails and phone calls from different vendors, most of which were not even in the same state. Read less
Services Used: Dress & Attire
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Jessica
Wedding:
6/15/2013
4.7/5.0
First of all, while I did originally shop at David's Bridal in New York City, I also bought some things at other stores across the country due to my destination wedding. This review is more for David's Bridal as a whole than specifically for the NYC location.
I had kind of promised myself not to buy my wedding dress at David's Bridal b/c I had some preconceptions about what DB would be like. I am so glad I decided to give it a shot. I found a dress I loved (and that other people gave me endless compliments on) for a third of what a similar dress would have cost me elsewhere. My wedding dress was beautiful, well-made, and unique. Furthermore, buying a dress through DB opened up discounts and rewards to many other services, not limited to but including Men's Wearhouse, Premium Blooms flowers, discounts on bridesmaids dresses, etc. I decided to buy all my bridesmaids, jr. bridesmaids, and flower girl dresses from DB as well, and I love what I found. You kind of have to keep an eye out for the style you like as many of the styles change frequently throughout the year.
Service-wise, my experience really varied. There were some consultants who made me feel incredibly special and excited, not only for my big day, but for my DB experience as well. And yet, other staff members seemed relatively unprofessional and/or were too busy to give me the level of attention/care required for a great experience. The NYC tends to be very busy, so make an appointment! The other reason for my lowered score on "professionalism" is that several of my bridesmaids ordered dresses under my account name (although they payed for themselves and gave their info.) I got several calls telling me "my" dress was ready to be picked up in so and so state. I felt they should have called the bridesmaid directly. They also did not automatically ship things as told to so and had to be reminded. Other than that, I am very pleased with my DB experience, and I would (and already have) recommend!
First of all, while I did originally shop at David's Bridal in New York City, I also bought some things at other stores Read more...
First of all, while I did originally shop at David's Bridal in New York City, I also bought some things at other stores across the country due to my destination wedding. This review is more for David's Bridal as a whole than specifically for the NYC location.
I had kind of promised myself not to buy my wedding dress at David's Bridal b/c I had some preconceptions about what DB would be like. I am so glad I decided to give it a shot. I found a dress I loved (and that other people gave me endless compliments on) for a third of what a similar dress would have cost me elsewhere. My wedding dress was beautiful, well-made, and unique. Furthermore, buying a dress through DB opened up discounts and rewards to many other services, not limited to but including Men's Wearhouse, Premium Blooms flowers, discounts on bridesmaids dresses, etc. I decided to buy all my bridesmaids, jr. bridesmaids, and flower girl dresses from DB as well, and I love what I found. You kind of have to keep an eye out for the style you like as many of the styles change frequently throughout the year.
Service-wise, my experience really varied. There were some consultants who made me feel incredibly special and excited, not only for my big day, but for my DB experience as well. And yet, other staff members seemed relatively unprofessional and/or were too busy to give me the level of attention/care required for a great experience. The NYC tends to be very busy, so make an appointment! The other reason for my lowered score on "professionalism" is that several of my bridesmaids ordered dresses under my account name (although they payed for themselves and gave their info.) I got several calls telling me "my" dress was ready to be picked up in so and so state. I felt they should have called the bridesmaid directly. They also did not automatically ship things as told to so and had to be reminded. Other than that, I am very pleased with my DB experience, and I would (and already have) recommend! Read less
Services Used: Dress & Attire
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Private User
Wedding:
6/14/2013
3.1/5.0
My dress was a Vera Wang. I Love my dress. Two problems: one is they cost for alteration was outrageous. If I had to do this again, I will not have them do the alteration. the second is that the girls at the front desks are very unprofessional and just plain RUDE!
My dress was a Vera Wang. I Love my dress. Two problems: one is they cost for alteration was outrageous. If I had to do Read more...
My dress was a Vera Wang. I Love my dress. Two problems: one is they cost for alteration was outrageous. If I had to do this again, I will not have them do the alteration. the second is that the girls at the front desks are very unprofessional and just plain RUDE! Read less
Services Used: Dress & Attire
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Nancy
Wedding:
5/19/2013
3.8/5.0
Purchasing the dress at David's Bridal was a good experience. Our salesperson was professional and helpful. She focused just on the bride and what she wanted. We found the dress and all of us rang the bell and cried with joy.

But be careful, if you need to buy a bra, buy it well in advance. They didn't tell us that. Alterations are expensive and they are not very flexible on dates. Talk to the manager of the store or the head of alterations.

At the checkout counter, there were many brides in tears, complaining about the dress and how it fit or the alterations and the cost. Buy what you want, ask about alterations and you will be fine.

If you are a smart buyer, you will be a happy bride.
Purchasing the dress at David's Bridal was a good experience. Our salesperson was professional and helpful. She focused Read more...
Purchasing the dress at David's Bridal was a good experience. Our salesperson was professional and helpful. She focused just on the bride and what she wanted. We found the dress and all of us rang the bell and cried with joy.

But be careful, if you need to buy a bra, buy it well in advance. They didn't tell us that. Alterations are expensive and they are not very flexible on dates. Talk to the manager of the store or the head of alterations.

At the checkout counter, there were many brides in tears, complaining about the dress and how it fit or the alterations and the cost. Buy what you want, ask about alterations and you will be fine.

If you are a smart buyer, you will be a happy bride. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
1.4/5.0
I received the White by Vera Wang bridesmaid's dress that I ordered in the mail yesterday. While I was thrilled that my order arrived sooner than estimated, I was horrified when I saw how the dress had actually been packaged. The full length gown had basically been rolled around a hanger and placed in a plastic USPS bag. When I opened the package, the dress was more wrinkled than any garment I've ever seen in my life. The (normally) structured corset had been completely misshapen and the dress looks totally worn out While I understand that this is not couture, it is a BRIDESMAIDS GOWN from DAVID'S BRIDAL, i.e. it is going to be worn in a WEDDING. Not to mention that when I spend $200 of my hard-earned money, I expect those who are taking my money to treat my property with respect. David's Bridal can't use a box?? I've ordered underwear that has come more carefully packaged than this gown. I take care and consideration to make sure my garments are lightly worn and well taken care of, but this dress was already put through distress just on its way getting to me. The dress looks like it's already been worn multiple times; the pleats in the corset are overlapped by wrinkles and the sash isn't even flat anymore -- they can't fold the belt separately instead of bunching it into the dress?? This was done so carelessly that it sent me a clear message David's Bridal does not really care about the customer satisfaction or high quality standards. VERY disappointing!
I received the White by Vera Wang bridesmaid's dress that I ordered in the mail yesterday. While I was thrilled that my Read more...
I received the White by Vera Wang bridesmaid's dress that I ordered in the mail yesterday. While I was thrilled that my order arrived sooner than estimated, I was horrified when I saw how the dress had actually been packaged. The full length gown had basically been rolled around a hanger and placed in a plastic USPS bag. When I opened the package, the dress was more wrinkled than any garment I've ever seen in my life. The (normally) structured corset had been completely misshapen and the dress looks totally worn out While I understand that this is not couture, it is a BRIDESMAIDS GOWN from DAVID'S BRIDAL, i.e. it is going to be worn in a WEDDING. Not to mention that when I spend $200 of my hard-earned money, I expect those who are taking my money to treat my property with respect. David's Bridal can't use a box?? I've ordered underwear that has come more carefully packaged than this gown. I take care and consideration to make sure my garments are lightly worn and well taken care of, but this dress was already put through distress just on its way getting to me. The dress looks like it's already been worn multiple times; the pleats in the corset are overlapped by wrinkles and the sash isn't even flat anymore -- they can't fold the belt separately instead of bunching it into the dress?? This was done so carelessly that it sent me a clear message David's Bridal does not really care about the customer satisfaction or high quality standards. VERY disappointing! Read less
Services Used: Dress & Attire
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sUSAN
Wedding:
4/6/2013
5.0/5.0
I got my wedding dress, flower girls dress and accessories, shoes, bridesmaid dresses here. I had to go to NYC location and NJ. I had great experience with them both. Definitely will recommend to my friends and family.

Thanks Danauda in NYC branch for your friendly and helpful service.
I got my wedding dress, flower girls dress and accessories, shoes, bridesmaid dresses here. I had to go to NYC location Read more...
I got my wedding dress, flower girls dress and accessories, shoes, bridesmaid dresses here. I had to go to NYC location and NJ. I had great experience with them both. Definitely will recommend to my friends and family.

Thanks Danauda in NYC branch for your friendly and helpful service. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
3.8/5.0
My consultant was very helpful. She suggested a dress that I would have never picked myself and it was the one. However, I do not like the fact that I was given my dress to take home in a plastic bag, when someone could have let me know that garment bags were available for purchase. Had a good experience overall.
My consultant was very helpful. She suggested a dress that I would have never picked myself and it was the one. However, I Read more...
My consultant was very helpful. She suggested a dress that I would have never picked myself and it was the one. However, I do not like the fact that I was given my dress to take home in a plastic bag, when someone could have let me know that garment bags were available for purchase. Had a good experience overall. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.3/5.0
David’s Bridal was just perfect for me. I had a set a budget of under $1000 for my dress and alterations. I found a lovely, elegant strapless A-line charmeuse dress for a zaftig figure like mine. Ordered the dress, had the alterations done easily. My matron of honor, bridesmaid, and flower girls also ordered their dresses at David’s Bridal and were pleased too with the choices and services.
David’s Bridal was just perfect for me. I had a set a budget of under $1000 for my dress and alterations. I found a Read more...
David’s Bridal was just perfect for me. I had a set a budget of under $1000 for my dress and alterations. I found a lovely, elegant strapless A-line charmeuse dress for a zaftig figure like mine. Ordered the dress, had the alterations done easily. My matron of honor, bridesmaid, and flower girls also ordered their dresses at David’s Bridal and were pleased too with the choices and services. Read less
Services Used: Dress & Attire
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Kathleen
Wedding:
1/10/2013
1.6/5.0
I bought.my neices' wedding gown for her at the David's Bridal in Manhattan.....Oleg Cassini, great price from $1299 to $899.00 I think....Wonderful customer service, great bridal assistants.
Then the problems began:
1. It was sent to her within two weeks, wrapped in a ball in a brown box..???
2. Fitting time...it is closer for her to go to the shop in LI ..in Westbury LI.....1st fitting fine, 2nd HORRIBLE! while taking it in in sort of caused buckling in front, it should havve been completely flat down the front. Rhoda start saying its her fault she gained weight, when in fact she hadnt gained a pound...saying it will cost more...My neice at that point was so upset she left. Next time she called they said to come in on the 21st of May 10 days before the wedding. Dress still not right, now Rhoda says she changed shoes....in fact she did not. Common sense, let the dress out , it hangs lower.
YOUR ALTERATIONS PEOPLE AT DAVIDS IN WESTBURY NEED CLASSES ON HOW TO TREAT PEOPLE. Yelling at Brides, Blaming brides for your mistakes, berating brides 10 days before the Wedding ...IS NOT RIGHT! If you want to have people pay thousands of dollars on gowns, Then have proper customer service when it comes to alterations. It seemed as though, Rhoda thinks every problem was the Brides, never could it be the person doing the alterations, or for that matter, her!
Is it because the gown was 1000.00 and not 5000.00.
Her dress is still not right....But thats how she must wear it. Too long and buckeled. Rhoda was just a mean, unhappy person that should not deal with Brides!!!
Regards from an Unhappy Aunt,
I bought.my neices' wedding gown for her at the David's Bridal in Manhattan.....Oleg Cassini, great price from $1299 to Read more...
I bought.my neices' wedding gown for her at the David's Bridal in Manhattan.....Oleg Cassini, great price from $1299 to $899.00 I think....Wonderful customer service, great bridal assistants.
Then the problems began:
1. It was sent to her within two weeks, wrapped in a ball in a brown box..???
2. Fitting time...it is closer for her to go to the shop in LI ..in Westbury LI.....1st fitting fine, 2nd HORRIBLE! while taking it in in sort of caused buckling in front, it should havve been completely flat down the front. Rhoda start saying its her fault she gained weight, when in fact she hadnt gained a pound...saying it will cost more...My neice at that point was so upset she left. Next time she called they said to come in on the 21st of May 10 days before the wedding. Dress still not right, now Rhoda says she changed shoes....in fact she did not. Common sense, let the dress out , it hangs lower.
YOUR ALTERATIONS PEOPLE AT DAVIDS IN WESTBURY NEED CLASSES ON HOW TO TREAT PEOPLE. Yelling at Brides, Blaming brides for your mistakes, berating brides 10 days before the Wedding ...IS NOT RIGHT! If you want to have people pay thousands of dollars on gowns, Then have proper customer service when it comes to alterations. It seemed as though, Rhoda thinks every problem was the Brides, never could it be the person doing the alterations, or for that matter, her!
Is it because the gown was 1000.00 and not 5000.00.
Her dress is still not right....But thats how she must wear it. Too long and buckeled. Rhoda was just a mean, unhappy person that should not deal with Brides!!!
Regards from an Unhappy Aunt, Read less
Services Used: Dress & Attire
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Sarah
Wedding:
1/2/2013
1.8/5.0
I went to David's Bridal in Chelsea in NYC on 6th ave. twice, and I must say this: The manager Connie, is the most unprofessional and rudest manager EVER! Her attitude is disgusting! I just find it so hard to believe that a company as reputable as David's Bridal would remotely tolerate such behavior from an employee, much less a manager! She is not personable, kind, or helpful! How did this woman get this position? I actually Googled her, and found out that I'm not the only person that had a bad experience with her, so why did'nt David's Bridal do some type of research on her yet? I'm quite sure others complained. I'm calling Corporate on her, and if that doesn't work, I'm contacting the President of the company in any way I can. She needs to be reported! I have two girlfriends with upcoming weddings that wanted me to take them to David's Bridal in Chelsea, but that will NEVER happen! I have already told them about her, so we're going to Demetrios!
I went to David's Bridal in Chelsea in NYC on 6th ave. twice, and I must say this: The manager Connie, is the most Read more...
I went to David's Bridal in Chelsea in NYC on 6th ave. twice, and I must say this: The manager Connie, is the most unprofessional and rudest manager EVER! Her attitude is disgusting! I just find it so hard to believe that a company as reputable as David's Bridal would remotely tolerate such behavior from an employee, much less a manager! She is not personable, kind, or helpful! How did this woman get this position? I actually Googled her, and found out that I'm not the only person that had a bad experience with her, so why did'nt David's Bridal do some type of research on her yet? I'm quite sure others complained. I'm calling Corporate on her, and if that doesn't work, I'm contacting the President of the company in any way I can. She needs to be reported! I have two girlfriends with upcoming weddings that wanted me to take them to David's Bridal in Chelsea, but that will NEVER happen! I have already told them about her, so we're going to Demetrios! Read less
Services Used: Dress & Attire
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MA
Wedding:
12/8/2012
4.2/5.0
It's definitely hit or miss at the Chelsea location. First time I went it did not feel like the rep was hearing me as she was bringing me dresses to try on that were big turnoffs. The second time around was completely opposite experience with a great rep, very responsive, etc. Delivery time from placing the order was really good; great value for the cost (loved my dress and rec'd so many compliments from wedding guests!). Having multiple locations across the country for the Bridesmaids to order their dresses and have altered was extremely convenient and time-saving! My rec would be to make sure you get a rep you're comfortable with; after that, it's just standard DB procedure with placing the order, alterations, etc.
It's definitely hit or miss at the Chelsea location. First time I went it did not feel like the rep was hearing me as she Read more...
It's definitely hit or miss at the Chelsea location. First time I went it did not feel like the rep was hearing me as she was bringing me dresses to try on that were big turnoffs. The second time around was completely opposite experience with a great rep, very responsive, etc. Delivery time from placing the order was really good; great value for the cost (loved my dress and rec'd so many compliments from wedding guests!). Having multiple locations across the country for the Bridesmaids to order their dresses and have altered was extremely convenient and time-saving! My rec would be to make sure you get a rep you're comfortable with; after that, it's just standard DB procedure with placing the order, alterations, etc. Read less
Services Used: Dress & Attire
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Maria
Wedding:
11/11/2012
5.0/5.0
I had a great experience. I made my appt on a weeknight. Lisa worked with me and I loved her. THanks so much!!! SHe was fun and all smiles. She gave good advice and tried super hard to get me exactly what i was looking for. I got my dress and the bridesmaids dresses together.
I had a great experience. I made my appt on a weeknight. Lisa worked with me and I loved her. THanks so much!!! SHe was Read more...
I had a great experience. I made my appt on a weeknight. Lisa worked with me and I loved her. THanks so much!!! SHe was fun and all smiles. She gave good advice and tried super hard to get me exactly what i was looking for. I got my dress and the bridesmaids dresses together. Read less
Services Used: Dress & Attire
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Toni
Wedding:
10/12/2012
1.9/5.0
I loved the sales associate that helped me out. However all the other employees were very rude. One lady even dragged my dress when I went to pick it up. I have never seen a bunch of unprofessional people in my life. It seems like once they got your money, they could have cared less about their customers. The dress was beautiful and I loved the value, however I could have picked it out at any davids bridal so it is in no way a reflection of the store.
I loved the sales associate that helped me out. However all the other employees were very rude. One lady even dragged my Read more...
I loved the sales associate that helped me out. However all the other employees were very rude. One lady even dragged my dress when I went to pick it up. I have never seen a bunch of unprofessional people in my life. It seems like once they got your money, they could have cared less about their customers. The dress was beautiful and I loved the value, however I could have picked it out at any davids bridal so it is in no way a reflection of the store. Read less
Services Used: Dress & Attire
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Ginger
Wedding:
6/16/2012
5.0/5.0
I may have not ever gone to look at David's however I heard about the Vera Wang line and had to check it out. The staff was extremely professional and helpful. The manager even came over to help out when the dress I wanted might not have been ready in time. My Dress arrived more than one month ahead of schedule and I'm very pleased with the fittings and seamstresses. Overall, I'd recommend them to any bride! I'm beyond happy with my dress!
I may have not ever gone to look at David's however I heard about the Vera Wang line and had to check it out. The staff Read more...
I may have not ever gone to look at David's however I heard about the Vera Wang line and had to check it out. The staff was extremely professional and helpful. The manager even came over to help out when the dress I wanted might not have been ready in time. My Dress arrived more than one month ahead of schedule and I'm very pleased with the fittings and seamstresses. Overall, I'd recommend them to any bride! I'm beyond happy with my dress! Read less
Services Used: Dress & Attire
Bg5
Anonymous
Wedding:
2+ years ago
0.8/5.0
Vera Wang White was only reason I went to David's Bridal. The staff is extremely rude, unprofessional and just downright lazy. When the dress I had my heart set on was not available, they tried to sell me the floor display and would not discount it for all the cleaning that needed to be done. They they talked me into buying the dress one size too big and would not alter it on an expedited basis so I could have the dress in time for my wedding. The manager, Connie, is the most unprofessional salesperson I have ever encountered. She explicitly made racist comments about the ladies in alteration within earshot of customers and colleagues. She also screams at customers and snaps her fingers in their faces. It is such a shame that Vera Wang has chosen to be affiliated with this establishment.
Vera Wang White was only reason I went to David's Bridal. The staff is extremely rude, unprofessional and just downright Read more...
Vera Wang White was only reason I went to David's Bridal. The staff is extremely rude, unprofessional and just downright lazy. When the dress I had my heart set on was not available, they tried to sell me the floor display and would not discount it for all the cleaning that needed to be done. They they talked me into buying the dress one size too big and would not alter it on an expedited basis so I could have the dress in time for my wedding. The manager, Connie, is the most unprofessional salesperson I have ever encountered. She explicitly made racist comments about the ladies in alteration within earshot of customers and colleagues. She also screams at customers and snaps her fingers in their faces. It is such a shame that Vera Wang has chosen to be affiliated with this establishment. Read less
Services Used: Dress & Attire
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Eliana
Wedding:
6/2/2012
3.3/5.0
What's good about this place is that I was able to find a nice dress for less that $400!!!! The store could definitely do more with its quality of service aspect and sales people professionalism. Well, I guess you get what you pay for. The value is pretty good.
What's good about this place is that I was able to find a nice dress for less that $400!!!! The store could definitely do Read more...
What's good about this place is that I was able to find a nice dress for less that $400!!!! The store could definitely do more with its quality of service aspect and sales people professionalism. Well, I guess you get what you pay for. The value is pretty good. Read less
Services Used: Dress & Attire
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Stefanie
Wedding:
5/20/2012
4.8/5.0
I can't say enough about David's Bridal, NYC. I felt like a princess the day I came in to find my dress. The first dress I tried on was the one for me. I got so many compliments from random people in the store, and my dress was such a hit at my wedding. I felt like it was made for me!

I also had my bridesmaids buy their dress there for an amazing value! My mother found the perfect and affordable dress as well. I highly reccommend them for your wedding dress and bridal party dresses.

Here is my only negative tip. I felt pressured to purchase my veil there, and had I known better, I wouldn't have purchased it there. Don't get sucked into buying the accessories. You can find much nicer accessories online or at other stores.
I can't say enough about David's Bridal, NYC. I felt like a princess the day I came in to find my dress. The first dress I Read more...
I can't say enough about David's Bridal, NYC. I felt like a princess the day I came in to find my dress. The first dress I tried on was the one for me. I got so many compliments from random people in the store, and my dress was such a hit at my wedding. I felt like it was made for me!

I also had my bridesmaids buy their dress there for an amazing value! My mother found the perfect and affordable dress as well. I highly reccommend them for your wedding dress and bridal party dresses.

Here is my only negative tip. I felt pressured to purchase my veil there, and had I known better, I wouldn't have purchased it there. Don't get sucked into buying the accessories. You can find much nicer accessories online or at other stores. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
5.0/5.0
Everything was great! The customer service was great!
Everything was great! The customer service was great!
Everything was great! The customer service was great! Read less
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Olga
Wedding:
10/2/2011
4.4/5.0
I had a great experience at David's Bridal when shopping for my gown. In fact, I got the first one I tried on because it fit perfectly, was elaborate with bead detail, and didn't break the bank! I didn't have any problems with the service: both the salespeople and the tailors were very helpful and explained everything to me from the difference in dress material to how to properly put the gown on!

The one complaint I would voice, however, is that they did not inform me of the coupon book I was getting after my first purchase, and I ended up buying my gown, veils, undergarments, and shoes all in one purchase instead of buying my dress separately and then using the coupons for the rest of the accessories. That was upsetting.

Nevertheless, I would definitely recommend any bride to check out the selection at David's Bridal first, before spending $5,000+ on a dress you'll wear one time and that will look the same.
I had a great experience at David's Bridal when shopping for my gown. In fact, I got the first one I tried on because it Read more...
I had a great experience at David's Bridal when shopping for my gown. In fact, I got the first one I tried on because it fit perfectly, was elaborate with bead detail, and didn't break the bank! I didn't have any problems with the service: both the salespeople and the tailors were very helpful and explained everything to me from the difference in dress material to how to properly put the gown on!

The one complaint I would voice, however, is that they did not inform me of the coupon book I was getting after my first purchase, and I ended up buying my gown, veils, undergarments, and shoes all in one purchase instead of buying my dress separately and then using the coupons for the rest of the accessories. That was upsetting.

Nevertheless, I would definitely recommend any bride to check out the selection at David's Bridal first, before spending $5,000+ on a dress you'll wear one time and that will look the same. Read less
Services Used: Dress & Attire
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Bianilys
Wedding:
9/17/2011
5.0/5.0
I got my beatiful wedding gown from David's Bridal for a very good price.I love my dress,if fitted me perfectly,the fabric is great.I hope to concerve my dress for my fture daghter one day.
I got my beatiful wedding gown from David's Bridal for a very good price.I love my dress,if fitted me perfectly,the fabric Read more...
I got my beatiful wedding gown from David's Bridal for a very good price.I love my dress,if fitted me perfectly,the fabric is great.I hope to concerve my dress for my fture daghter one day. Read less
Services Used: Dress & Attire
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dai69
Wedding:
7/30/2011
4.4/5.0
The shops are not consistent so customer services really depends on which one you go to. Although we purchased our dresses from the one in Manhattan we also visited a shop in Brooklyn. Two different experiences...Manhattan staff gets my vote any day!


As for the gown I purchased. We got married on a cruise ship before setting sail and the gown was perfect! It was light, flowy and party ready. Plus, as a big girl it flattered me well!
The shops are not consistent so customer services really depends on which one you go to. Although we purchased our dresses Read more...
The shops are not consistent so customer services really depends on which one you go to. Although we purchased our dresses from the one in Manhattan we also visited a shop in Brooklyn. Two different experiences...Manhattan staff gets my vote any day!


As for the gown I purchased. We got married on a cruise ship before setting sail and the gown was perfect! It was light, flowy and party ready. Plus, as a big girl it flattered me well! Read less
Services Used: Dress & Attire
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Karolina
Wedding:
6/11/2011
3.1/5.0
I purchased my wedding gown from David's Bridal. I absolutely loved it!! The service was just ok. I tried about 10 dresses. In between trying them on she would disappear and I would have to wait 5-10 min at a time for her to come back. We spent a lot more time than we should have. I wish she was more focused. I would recommend DB for their wide selection of dresses but good luck with the service!
I purchased my wedding gown from David's Bridal. I absolutely loved it!! The service was just ok. I tried about 10 Read more...
I purchased my wedding gown from David's Bridal. I absolutely loved it!! The service was just ok. I tried about 10 dresses. In between trying them on she would disappear and I would have to wait 5-10 min at a time for her to come back. We spent a lot more time than we should have. I wish she was more focused. I would recommend DB for their wide selection of dresses but good luck with the service! Read less
Services Used: Dress & Attire
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Fani
Wedding:
6/10/2011
3.7/5.0
I went to 3 different bridal shops (including another David's Bridal location in Yonkers, NY and Queens, NY), and the 6th Avenue, NYC location of David's was by far, the best. I had already picked my dress online and trying it on was not a good experience. I was rushed to do so and when I went with my bridesmaids it was the same issue, they also refuse to press my dress but because my mother had it well preserve there was no need for it. I'll say is because of the short staff because I went on very slow days (Monday) All I did was order my gown there but I did everything else in Yonkers, where the staff was professional, courteous, attentive, helpful, knowledgeable, and eager to get the job done. Must say great prices, they definitely get my recommendation.
I went to 3 different bridal shops (including another David's Bridal location in Yonkers, NY and Queens, NY), and the 6th Read more...
I went to 3 different bridal shops (including another David's Bridal location in Yonkers, NY and Queens, NY), and the 6th Avenue, NYC location of David's was by far, the best. I had already picked my dress online and trying it on was not a good experience. I was rushed to do so and when I went with my bridesmaids it was the same issue, they also refuse to press my dress but because my mother had it well preserve there was no need for it. I'll say is because of the short staff because I went on very slow days (Monday) All I did was order my gown there but I did everything else in Yonkers, where the staff was professional, courteous, attentive, helpful, knowledgeable, and eager to get the job done. Must say great prices, they definitely get my recommendation. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
4.8/5.0
I went to 3 different bridal shops (including another David's Bridal location in Yonkers, NY), and the 6th Avenue, NYC location of David's was by far, the best. The staff was professional, courteous, attentive, helpful, knowledgeable, and eager to get the job done. I left after my first visit to this location with the dress of my dreams for just over $600. Great staff, great prices, they definitely get my recommendation. Also went back to get my veil and headpiece there.
I went to 3 different bridal shops (including another David's Bridal location in Yonkers, NY), and the 6th Avenue, NYC Read more...
I went to 3 different bridal shops (including another David's Bridal location in Yonkers, NY), and the 6th Avenue, NYC location of David's was by far, the best. The staff was professional, courteous, attentive, helpful, knowledgeable, and eager to get the job done. I left after my first visit to this location with the dress of my dreams for just over $600. Great staff, great prices, they definitely get my recommendation. Also went back to get my veil and headpiece there. Read less
Services Used: Dress & Attire
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erjola
Wedding:
4/23/2011
2.5/5.0
Very busy all the time and did not spend much time with me.
Very busy all the time and did not spend much time with me.
Very busy all the time and did not spend much time with me. Read less
Services Used: Dress & Attire
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Saira
Wedding:
4/16/2011
4.7/5.0
Got my flower girls dress from here. It was so cute she looked adorable
Got my flower girls dress from here. It was so cute she looked adorable
Got my flower girls dress from here. It was so cute she looked adorable Read less
Services Used: Dress & Attire
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Kenya
Wedding:
2/19/2011
4.6/5.0
I got my dress At Davids Bridal it was bautiful.I am a plus size bride and they had lots to chose from so it was a great place to shop for my dream wedding dress they were very helpful with everything my bridesmaids also got there dresses at DB and they were a big hit at my wedding .Also they have a wide price range of dresses.
I got my dress At Davids Bridal it was bautiful.I am a plus size bride and they had lots to chose from so it was a great Read more...
I got my dress At Davids Bridal it was bautiful.I am a plus size bride and they had lots to chose from so it was a great place to shop for my dream wedding dress they were very helpful with everything my bridesmaids also got there dresses at DB and they were a big hit at my wedding .Also they have a wide price range of dresses. Read less
Services Used: Dress & Attire
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sammibb
Wedding:
2/14/2011
4.5/5.0
I purchased my wedding gown from David's Bridal in Brooklyn, NY near the Flatbush Ave Junction and I was beyond excited about the service I received, the professsionalism and knowledge about weddings and the value for the items purchased during my visit. I'm an extremely picky person when it comes to clothing and I found my dress in the first visit and only after trying on 5 dresses. My dress was from the Galina Collection and was just released so it was the only dress in the store and in my size, which they ordered for me asap. Surprisingly, my dress was ready in two weeks! Thanks DB for making my wedding day so special.:)
~Samantha from Brooklyn, NY
I purchased my wedding gown from David's Bridal in Brooklyn, NY near the Flatbush Ave Junction and I was beyond excited Read more...
I purchased my wedding gown from David's Bridal in Brooklyn, NY near the Flatbush Ave Junction and I was beyond excited about the service I received, the professsionalism and knowledge about weddings and the value for the items purchased during my visit. I'm an extremely picky person when it comes to clothing and I found my dress in the first visit and only after trying on 5 dresses. My dress was from the Galina Collection and was just released so it was the only dress in the store and in my size, which they ordered for me asap. Surprisingly, my dress was ready in two weeks! Thanks DB for making my wedding day so special.:)
~Samantha from Brooklyn, NY Read less
Services Used: Dress & Attire, Jewelry
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kplusj
Wedding:
10/23/2010
3.4/5.0
I decided to make David's Bridal my first bridal shop stop since I knew they carried a wide range of styles within a very desirable price range (under $900). But considering the bad rap that DB gets, I also wasn't expecting very much from my visit there. I was also the rare bride who wasn't looking forward to dress shopping out of fear that I wouldn't find anything to my liking, or worse, that nothing would be figure-flattering. What girl doesn't have moments of body image consciousness, right? But I was pleasantly surprised to find that neither was the case - not only at DB but at almost all the bridal shops I visited.

After asking for my bust size and shoe size, my consultant came back with a longline/corset bra and white shoes, which is helpful in seeing how the dress would look with added height. Surprisingly, DB was the only shop that supplied me with both a bra AND shoes, so I highly recommend wearing a strapless bra on bridal shop visits. I made the most of my time and tried on about a dozen dresses so I could see what I looked like (and liked) in a range of styles. It's totally true that wedding dresses look completely different on models, and even on the rack, than when you're actually wearing it. DB is the rare shop that allows you to take photos, which is helpful in seeing how you really look. Even your perspective in the mirror can be different than what you see in a photo, esp after a few days' time. I wish I had this option at the other shops I visited as it probably would have made my ultimate dress decision easier!

The appointment lasted about an hour and a half, which I found to be the standard amount of time at most of the other shops I later visited. I also found that I tried on anywhere between 8-12 dresses at all the other shops, so be prepared to be on your feet for awhile! It ended up being a successful visit b/c I found three different dresses that I liked and felt comfortable in. Now I knew what worked and what didn't work for my body type. And if I hadn't ended up going to several more shops after that, I think I would have been perfectly happy getting married in one of those dresses. No, it's not couture, but it serves its purpose well. I think it's a great place to start your bridal shopping experience b/c there are so many styles to try, and they don't pressure you into buying a dress. No, you won't be fawned over, but you may just find a dress that you want to get married in...without going into debt.
I decided to make David's Bridal my first bridal shop stop since I knew they carried a wide range of styles within a very Read more...
I decided to make David's Bridal my first bridal shop stop since I knew they carried a wide range of styles within a very desirable price range (under $900). But considering the bad rap that DB gets, I also wasn't expecting very much from my visit there. I was also the rare bride who wasn't looking forward to dress shopping out of fear that I wouldn't find anything to my liking, or worse, that nothing would be figure-flattering. What girl doesn't have moments of body image consciousness, right? But I was pleasantly surprised to find that neither was the case - not only at DB but at almost all the bridal shops I visited.

After asking for my bust size and shoe size, my consultant came back with a longline/corset bra and white shoes, which is helpful in seeing how the dress would look with added height. Surprisingly, DB was the only shop that supplied me with both a bra AND shoes, so I highly recommend wearing a strapless bra on bridal shop visits. I made the most of my time and tried on about a dozen dresses so I could see what I looked like (and liked) in a range of styles. It's totally true that wedding dresses look completely different on models, and even on the rack, than when you're actually wearing it. DB is the rare shop that allows you to take photos, which is helpful in seeing how you really look. Even your perspective in the mirror can be different than what you see in a photo, esp after a few days' time. I wish I had this option at the other shops I visited as it probably would have made my ultimate dress decision easier!

The appointment lasted about an hour and a half, which I found to be the standard amount of time at most of the other shops I later visited. I also found that I tried on anywhere between 8-12 dresses at all the other shops, so be prepared to be on your feet for awhile! It ended up being a successful visit b/c I found three different dresses that I liked and felt comfortable in. Now I knew what worked and what didn't work for my body type. And if I hadn't ended up going to several more shops after that, I think I would have been perfectly happy getting married in one of those dresses. No, it's not couture, but it serves its purpose well. I think it's a great place to start your bridal shopping experience b/c there are so many styles to try, and they don't pressure you into buying a dress. No, you won't be fawned over, but you may just find a dress that you want to get married in...without going into debt. Read less
Services Used: Dress & Attire
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Sean
Wedding:
8/10/2010
4.2/5.0
There's so many bridal reality shows, you might think you have to spend $5,000+ to get a nice wedding dress. I went to David's, tried on 3 dresses, and fell in love with one of them. And the price was oh so right! A beautiful wedding dress for under $1,000! Sometimes you just get lucky, and I'm glad that it was so easy for me to find my perfect dress. Alterations were no problem, which was great, because I left it until nearly the last minute. Thanks David's!
There's so many bridal reality shows, you might think you have to spend $5,000+ to get a nice wedding dress. I went to Read more...
There's so many bridal reality shows, you might think you have to spend $5,000+ to get a nice wedding dress. I went to David's, tried on 3 dresses, and fell in love with one of them. And the price was oh so right! A beautiful wedding dress for under $1,000! Sometimes you just get lucky, and I'm glad that it was so easy for me to find my perfect dress. Alterations were no problem, which was great, because I left it until nearly the last minute. Thanks David's! Read less
Services Used: Dress & Attire
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JemAquaBride
Wedding:
8/7/2010
4.5/5.0
I got my dress from David's Bridal in Yonkers and the moment I put it on, I knew it was the one. It fit like a glove and I didn't need any alterations. I also got my veil and sash from there. Everything was beautiful and I truly felt like a princess on my wedding day. Thank God it didn't cost a fortune because I wasn't leaving the store without it.
I got my dress from David's Bridal in Yonkers and the moment I put it on, I knew it was the one. It fit like a glove and I Read more...
I got my dress from David's Bridal in Yonkers and the moment I put it on, I knew it was the one. It fit like a glove and I didn't need any alterations. I also got my veil and sash from there. Everything was beautiful and I truly felt like a princess on my wedding day. Thank God it didn't cost a fortune because I wasn't leaving the store without it. Read less
Services Used: Dress & Attire
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Bree
Wedding:
7/31/2010
5.0/5.0
I've randomly been to a few David's Bridal locations and this one is by far the best! I knew my dress was something that I didn't want to spend a lot of my budget on, so I was happily surprised that David's Bridal not only had a dress I loved, but they were super easy to work with! Their managers are hilarious and sweet and make the process painless and easy! After my dress was ordered, it arrived about a month later and they immediately scheduled me for a fitting, and even shipped it to CA for some insanely low price. I got so many compliments on the dress that I'm beyond proud I paid so little for it and that the process was so easy!
I've randomly been to a few David's Bridal locations and this one is by far the best! I knew my dress was something that I Read more...
I've randomly been to a few David's Bridal locations and this one is by far the best! I knew my dress was something that I didn't want to spend a lot of my budget on, so I was happily surprised that David's Bridal not only had a dress I loved, but they were super easy to work with! Their managers are hilarious and sweet and make the process painless and easy! After my dress was ordered, it arrived about a month later and they immediately scheduled me for a fitting, and even shipped it to CA for some insanely low price. I got so many compliments on the dress that I'm beyond proud I paid so little for it and that the process was so easy! Read less
Services Used: Dress & Attire
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Mrs.RomeJ
Wedding:
7/17/2010
2.8/5.0
I got my dress in DB on 6th Ave and I have nothing good or bad to say. The service and pretty much everything I received was what I expected for the budget I had. My dress was amazing and I loved it as did everyone else. I wasn't expecting a Vera Wang gown and embraced what I had to work with. My sales person, if you can call her that was very sweet, but only brought out dresses the day I went to try them on, placed the order and always said hello when she saw me there.
I got my dress in DB on 6th Ave and I have nothing good or bad to say. The service and pretty much everything I received Read more...
I got my dress in DB on 6th Ave and I have nothing good or bad to say. The service and pretty much everything I received was what I expected for the budget I had. My dress was amazing and I loved it as did everyone else. I wasn't expecting a Vera Wang gown and embraced what I had to work with. My sales person, if you can call her that was very sweet, but only brought out dresses the day I went to try them on, placed the order and always said hello when she saw me there. Read less
Services Used: Dress & Attire
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Judoki
Wedding:
5/8/2010
4.4/5.0
I went to the David's Bridal in Manhattan NY. They were great to work with. The dress was sturdy they even let me reorder my dress to a smaller size and did not charge me. I got the alterations done in queens and they did a great job.
I went to the David's Bridal in Manhattan NY. They were great to work with. The dress was sturdy they even let me reorder Read more...
I went to the David's Bridal in Manhattan NY. They were great to work with. The dress was sturdy they even let me reorder my dress to a smaller size and did not charge me. I got the alterations done in queens and they did a great job. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
4.5/5.0
My dress is the most beautiful dress I have even seen, an Oley Cassini design. Everybody made great complements about it and they though that I payed a fortune for it… The price was great and the customer service fantastic! My mom and bridesmaids found great dresses too.
Make your appointments during week days to avoid crowds.
My dress needed no alternations but 2 of my bridesmaids paid 50% of their dress value in alterations. Check the alterations price before making the final decision.
My dress is the most beautiful dress I have even seen, an Oley Cassini design. Everybody made great complements about it Read more...
My dress is the most beautiful dress I have even seen, an Oley Cassini design. Everybody made great complements about it and they though that I payed a fortune for it… The price was great and the customer service fantastic! My mom and bridesmaids found great dresses too.
Make your appointments during week days to avoid crowds.
My dress needed no alternations but 2 of my bridesmaids paid 50% of their dress value in alterations. Check the alterations price before making the final decision. Read less
Services Used: Dress & Attire
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