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Davids Bridal

Norfolk , VA

LOCATION

5957 Virginia Beach Blvd.
Norfolk, VA 23502 US

PHONE

757-455-8411

WEBSITE

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Dress & Attire

REVIEWS

3.8
out of 5.0
3.7/5.0
3.7/5.0
3.8/5.0
4.2/5.0
3.7/5.0
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Anonymous
Wedding:
Recently Married
1.5/5.0
Please keep in mind the closest store (Military Circle, Norfolk, VA) is a 3 hour round trip drive and $26 in tolls for each trip.

Trip 1: Was "sold" a veil with dress, to find out at time of pickup they do not include veils with dresses. However when purchasing the dress the sales attendant requested the veil to be tried on and that "it comes with the dress".

Trip 2: Visited store with a bridesmaid while she got fitted and purchased bras/undergarments. Also was sent with incorrect bras/undergarments in bag, found out when got home. During this visit witnessed store associate state "I will never get out of here if people don't stop calling or coming in the door".

Trip 3: Made appointment to pickup dress and to pickup flower girl dress, shoes and accessories for bridal party. Store was packed, associates were overwhelmed, I was left in store standing in heavy/big dress with no assistance. Also found out about veil not being a part of the dress mentioned in Trip 1.

Trip 4: Returned to store with dress after my mother, a professional seamstress, was starting to work on dress to find out the dress was previously altered and had stains underneath. This made us believe the dress was previously worn and/or made for someone else. Keep in mind this dress was a special order from the manufacturer at the time of order.

After the first issue on Trip 1 the Store Manager was very apologetic, offered a discount when we returned to exchange the mis-packaged bras/undergarments and also offered a discount for anything else needed for the bride or wedding party.

After the issue on Trip 2, a call was placed to the Store Manager, she didn't seem to be very concerned that we were mis-sold an item and there was nothing which could be done about it. She also claimed there is nothing they can do if the store gets full and attention can not be provided to someone who makes an appointment. (What is the purpose of making an appointment????)
Please keep in mind the closest store (Military Circle, Norfolk, VA) is a 3 hour round trip drive and $26 in tolls for Read more...
Please keep in mind the closest store (Military Circle, Norfolk, VA) is a 3 hour round trip drive and $26 in tolls for each trip.

Trip 1: Was "sold" a veil with dress, to find out at time of pickup they do not include veils with dresses. However when purchasing the dress the sales attendant requested the veil to be tried on and that "it comes with the dress".

Trip 2: Visited store with a bridesmaid while she got fitted and purchased bras/undergarments. Also was sent with incorrect bras/undergarments in bag, found out when got home. During this visit witnessed store associate state "I will never get out of here if people don't stop calling or coming in the door".

Trip 3: Made appointment to pickup dress and to pickup flower girl dress, shoes and accessories for bridal party. Store was packed, associates were overwhelmed, I was left in store standing in heavy/big dress with no assistance. Also found out about veil not being a part of the dress mentioned in Trip 1.

Trip 4: Returned to store with dress after my mother, a professional seamstress, was starting to work on dress to find out the dress was previously altered and had stains underneath. This made us believe the dress was previously worn and/or made for someone else. Keep in mind this dress was a special order from the manufacturer at the time of order.

After the first issue on Trip 1 the Store Manager was very apologetic, offered a discount when we returned to exchange the mis-packaged bras/undergarments and also offered a discount for anything else needed for the bride or wedding party.

After the issue on Trip 2, a call was placed to the Store Manager, she didn't seem to be very concerned that we were mis-sold an item and there was nothing which could be done about it. She also claimed there is nothing they can do if the store gets full and attention can not be provided to someone who makes an appointment. (What is the purpose of making an appointment????) Read less
Services Used: Dress & Attire
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Private User
Wedding:
4/5/2014
5.0/5.0
Showed up early for my appointment, manager agreed to take me early. Staff was very nice and patience. It took me three appointments to find my dress but I finally got it.
Showed up early for my appointment, manager agreed to take me early. Staff was very nice and patience. It took me three Read more...
Showed up early for my appointment, manager agreed to take me early. Staff was very nice and patience. It took me three appointments to find my dress but I finally got it. Read less
Services Used: Dress & Attire
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Carrie
Wedding:
8/17/2013
3.3/5.0
While the process of dress shopping went pretty smoothly and my consultant was friendly and genuinely seemed to want to help me, the rest of David's Bridal's service is severely lacking. Each time I needed to go in for one reason or another, it took at least five minutes or more to be helped. I often had to stand at the front counter waiting for someone to acknowledge my presence. If there were more options in my area for inexpensive dresses, I would definitely have shopped there.
While the process of dress shopping went pretty smoothly and my consultant was friendly and genuinely seemed to want to Read more...
While the process of dress shopping went pretty smoothly and my consultant was friendly and genuinely seemed to want to help me, the rest of David's Bridal's service is severely lacking. Each time I needed to go in for one reason or another, it took at least five minutes or more to be helped. I often had to stand at the front counter waiting for someone to acknowledge my presence. If there were more options in my area for inexpensive dresses, I would definitely have shopped there. Read less
Services Used: Dress & Attire
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Whitney
Wedding:
8/2/2013
5.0/5.0
Many people complain that David's Bridal is not personal, I had the exact opposite experience. I went to the David's Bridal in Norfolk and was warmly greeted by the girl at the welcome table. Jessica D. was amazing in finding dresses to match the style I was looking for and ultimately matched me with the gorgeous Vera Wang Georgette Mermaid. Karin in alterations took my dress and made it perfection..as if it was made specifically for me. She was flexible with appointments and met every expectation, going above and beyond to make me feel beautiful. It was the best experience I could have hoped for in finding the perfect dress. Thank you!!!
Many people complain that David's Bridal is not personal, I had the exact opposite experience. I went to the David's Read more...
Many people complain that David's Bridal is not personal, I had the exact opposite experience. I went to the David's Bridal in Norfolk and was warmly greeted by the girl at the welcome table. Jessica D. was amazing in finding dresses to match the style I was looking for and ultimately matched me with the gorgeous Vera Wang Georgette Mermaid. Karin in alterations took my dress and made it perfection..as if it was made specifically for me. She was flexible with appointments and met every expectation, going above and beyond to make me feel beautiful. It was the best experience I could have hoped for in finding the perfect dress. Thank you!!! Read less
Services Used: Dress & Attire
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Raydella
Wedding:
6/8/2013
4.7/5.0
Customer services maybe because it was busy. missed the mark.
Customer services maybe because it was busy. missed the mark.
Customer services maybe because it was busy. missed the mark. Read less
Services Used: Dress & Attire
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Katherine
Wedding:
1/12/2013
4.9/5.0
I went to David's Bridal because I am a plus-size woman and they offered dresses in my size.

I had a wonderful experience. My consultant was friendly and attentive, and made me feel comfortable and beautiful. We found the perfect dress(number 3 I tried on), but since I wasn't 100% sure on it, she found me 3 more beautiful dresses to try on. I was still thinking about the 3rd dress, so she encouraged me to try it on again. I did and realized it was the perfect dress.

She then brought me a veil that was exactly what I had been looking for without even having to ask me.

She also helped me pick out the perfect bridesmaids dresses during my visit.
I went to David's Bridal because I am a plus-size woman and they offered dresses in my size.

I had a wonderful Read more...
I went to David's Bridal because I am a plus-size woman and they offered dresses in my size.

I had a wonderful experience. My consultant was friendly and attentive, and made me feel comfortable and beautiful. We found the perfect dress(number 3 I tried on), but since I wasn't 100% sure on it, she found me 3 more beautiful dresses to try on. I was still thinking about the 3rd dress, so she encouraged me to try it on again. I did and realized it was the perfect dress.

She then brought me a veil that was exactly what I had been looking for without even having to ask me.

She also helped me pick out the perfect bridesmaids dresses during my visit. Read less
Services Used: Dress & Attire
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lisa
Wedding:
4/21/2012
4.9/5.0
O.k. so I found my dress at D.B on the first try. My dress chose me. I put it on and it fit like a glove and looked so exquisite. At my reception someone said. " I know they paid alot of money for it".
Well guess what I didn't. My dress made me a princess for a day.
No one expected me to look as I did. Just amazing!
I love,love love my dress and veil which matched to the tee.
O.k. so I found my dress at D.B on the first try. My dress chose me. I put it on and it fit like a glove and looked so Read more...
O.k. so I found my dress at D.B on the first try. My dress chose me. I put it on and it fit like a glove and looked so exquisite. At my reception someone said. " I know they paid alot of money for it".
Well guess what I didn't. My dress made me a princess for a day.
No one expected me to look as I did. Just amazing!
I love,love love my dress and veil which matched to the tee. Read less
Services Used: Dress & Attire
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Kristen
Wedding:
4/20/2012
4.5/5.0
I used David's Bridal Photography for my wedding on 04/20/2012. The photogrpaher himself, Jim, was AMAZING! He contacted me about 6 weeks before my wedding and spent a goopd hour and a half on the phone with me going over my vision for my wedding, pictures that meant the most to me, portraits etc. to ensure that everything went just as planned. On the day he showed up early and began immediately taking pictures. I had him for 8 hours and believe he took over 1300 photots. I am still waiting to see the images as I was told it tajkes 28 days for tehm to be prepared. My only critique of the company is that the girl in the David's store who "sold" me the package gave me some misleading information that corporate had to clear up. I feel like she was saying whatever she thought I wanted to hear in order to land the sale.
I used David's Bridal Photography for my wedding on 04/20/2012. The photogrpaher himself, Jim, was AMAZING! He contacted Read more...
I used David's Bridal Photography for my wedding on 04/20/2012. The photogrpaher himself, Jim, was AMAZING! He contacted me about 6 weeks before my wedding and spent a goopd hour and a half on the phone with me going over my vision for my wedding, pictures that meant the most to me, portraits etc. to ensure that everything went just as planned. On the day he showed up early and began immediately taking pictures. I had him for 8 hours and believe he took over 1300 photots. I am still waiting to see the images as I was told it tajkes 28 days for tehm to be prepared. My only critique of the company is that the girl in the David's store who "sold" me the package gave me some misleading information that corporate had to clear up. I feel like she was saying whatever she thought I wanted to hear in order to land the sale. Read less
Services Used: Dress & Attire
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knbogues
Wedding:
11/28/2009
3.0/5.0
This is a great shop to begin your search for wedding gowns. Saturday's are the worst day to visit the store. I know that a lot of brides have had negative experiences in David's but for a first time experience in looking for gowns it's a great place. It was helpful because they have a lot of variety and a wide selection of sizes < a bonus for plus size brides!!>. I ended up buying my gown from another dress shop but I would still recommend the store to other brides.
This is a great shop to begin your search for wedding gowns. Saturday's are the worst day to visit the store. I know that Read more...
This is a great shop to begin your search for wedding gowns. Saturday's are the worst day to visit the store. I know that a lot of brides have had negative experiences in David's but for a first time experience in looking for gowns it's a great place. It was helpful because they have a lot of variety and a wide selection of sizes < a bonus for plus size brides!!>. I ended up buying my gown from another dress shop but I would still recommend the store to other brides. Read less
Services Used: Dress & Attire
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mmcgrego
Wedding:
11/14/2009
3.0/5.0
Has an awesome selection of bridesmaid dresses that will look good on any type of girl you have in your bridal party, many different colors for whatever your color scheme. Many different bridal gowns. Has everything you need for your big day
Has an awesome selection of bridesmaid dresses that will look good on any type of girl you have in your bridal party, many Read more...
Has an awesome selection of bridesmaid dresses that will look good on any type of girl you have in your bridal party, many different colors for whatever your color scheme. Many different bridal gowns. Has everything you need for your big day Read less
Services Used: Dress & Attire
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smb1966
Wedding:
11/7/2009
3.0/5.0
I am pretty non-commital about using this company. I am well aware that this establishment must do a booming business; however, I do not think that I will use them. I am a woman of size. I am not completely disproportionate, but I am not a size 8 either. I felt as though my I was not as important as one who was. I have since gotten my wedding dress but not from there. I even went in with my 17 year old daughter to get a dress for her and was completely ignored. Not every single associate was busy. It just left a bad taste in my mouth. We will be getting her dress and accessories from somewhere else.
I am pretty non-commital about using this company. I am well aware that this establishment must do a booming business; Read more...
I am pretty non-commital about using this company. I am well aware that this establishment must do a booming business; however, I do not think that I will use them. I am a woman of size. I am not completely disproportionate, but I am not a size 8 either. I felt as though my I was not as important as one who was. I have since gotten my wedding dress but not from there. I even went in with my 17 year old daughter to get a dress for her and was completely ignored. Not every single associate was busy. It just left a bad taste in my mouth. We will be getting her dress and accessories from somewhere else. Read less
Services Used: Dress & Attire
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WatersideBride
Wedding:
9/27/2008
4.0/5.0
This shop had an excellent selection and they had a ton of sizes, which was really great for myself and my bridesmaids. The dresses came in on time and were ready to go. The only downside is that some of the sales girls seemed a bit rude and reluctant to help and a little irritated that I wanted to try on so many dresses. When I went back a second time the salesgirl was much friendlier and ended up being great.
This shop had an excellent selection and they had a ton of sizes, which was really great for myself and my bridesmaids. Read more...
This shop had an excellent selection and they had a ton of sizes, which was really great for myself and my bridesmaids. The dresses came in on time and were ready to go. The only downside is that some of the sales girls seemed a bit rude and reluctant to help and a little irritated that I wanted to try on so many dresses. When I went back a second time the salesgirl was much friendlier and ended up being great. Read less
Services Used: Dress & Attire
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OnVABeach
Wedding:
9/27/2008
3.0/5.0
Pretty run-of-the-mill, get-in-and-get-out. My actual bridal consultant was nice and pretty patient, but once the dress was actually mine and it came time to get alterationsthe women didnt speak good English, it was rushed and uncomfortable, and made the whole dress experience stressful.
Pretty run-of-the-mill, get-in-and-get-out. My actual bridal consultant was nice and pretty patient, but once the dress Read more...
Pretty run-of-the-mill, get-in-and-get-out. My actual bridal consultant was nice and pretty patient, but once the dress was actually mine and it came time to get alterationsthe women didnt speak good English, it was rushed and uncomfortable, and made the whole dress experience stressful. Read less
Services Used: Dress & Attire
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Incredibles
Wedding:
8/18/2007
4.0/5.0
The associates helped me greatly in picking out my dress. They were always happy to help on every visit. The selection, especially for plus sized gowns, could have been a little better. For instance, I purchased my gown in the spring for an August wedding, but many of the dresses were still a winter style. I also selected my bridesmaid and flower girl dresses from here. Davids Bridal had a fantastic selection of these dresses.
The associates helped me greatly in picking out my dress. They were always happy to help on every visit. The selection, Read more...
The associates helped me greatly in picking out my dress. They were always happy to help on every visit. The selection, especially for plus sized gowns, could have been a little better. For instance, I purchased my gown in the spring for an August wedding, but many of the dresses were still a winter style. I also selected my bridesmaid and flower girl dresses from here. Davids Bridal had a fantastic selection of these dresses. Read less
Services Used: Dress & Attire
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CountryLovin
Wedding:
9/16/2006
4.0/5.0
When I set up my first appt with Davids Bridal I had a really great consultant. She would have me try on things that I didnt think looked good on the rack but were gorgeous on. After picking out my wedding dress months later I went back with my bridal party to start picking out their gowns. The original consultant I had was no longer there and I got someone who acted like they did not want to be there. I found a dress that was on the clearance rack and asked the consultant to check other stores to have them shipped to my girls she walked away came back and said no, so I picked another dress. A day later I found out that the consultant had lied to me and she didnt even check the other stores it was too much hassle after speaking with a manager I got the other dresses refunded to my girls and had the clearance dresses shipped.
When I set up my first appt with Davids Bridal I had a really great consultant. She would have me try on things that I Read more...
When I set up my first appt with Davids Bridal I had a really great consultant. She would have me try on things that I didnt think looked good on the rack but were gorgeous on. After picking out my wedding dress months later I went back with my bridal party to start picking out their gowns. The original consultant I had was no longer there and I got someone who acted like they did not want to be there. I found a dress that was on the clearance rack and asked the consultant to check other stores to have them shipped to my girls she walked away came back and said no, so I picked another dress. A day later I found out that the consultant had lied to me and she didnt even check the other stores it was too much hassle after speaking with a manager I got the other dresses refunded to my girls and had the clearance dresses shipped. Read less
Services Used: Dress & Attire
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50dresses
Wedding:
5/14/2005
2.0/5.0
The only reason that I went to Davids Bridal to get my bridesmaid dresses is because they had a bigger selection to choose from. I was not impressed with this store when I went the first time to look for my wedding gown and really didnt want to go back, but I did anyway. I didnt realize that you had to sign up to get help from a sales person, so I got no help at all while I was there and had to wait a very long time for a dressing room. When someone did approach me, all they said was are you finding everything okay? I told her I was looking around and didnt know exactly what I was looking for. She just brushed it off and said well, let me know if you find anything you want to try on. I was shocked because I wanted someone to talk to me and ask me what my vision was and then guide me in the right direction. Also, the dressing rooms at that store are WAY too small for those big gowns. It is total madness in this store!
The only reason that I went to Davids Bridal to get my bridesmaid dresses is because they had a bigger selection to choose Read more...
The only reason that I went to Davids Bridal to get my bridesmaid dresses is because they had a bigger selection to choose from. I was not impressed with this store when I went the first time to look for my wedding gown and really didnt want to go back, but I did anyway. I didnt realize that you had to sign up to get help from a sales person, so I got no help at all while I was there and had to wait a very long time for a dressing room. When someone did approach me, all they said was are you finding everything okay? I told her I was looking around and didnt know exactly what I was looking for. She just brushed it off and said well, let me know if you find anything you want to try on. I was shocked because I wanted someone to talk to me and ask me what my vision was and then guide me in the right direction. Also, the dressing rooms at that store are WAY too small for those big gowns. It is total madness in this store! Read less
Services Used: Dress & Attire
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swbride05
Wedding:
5/7/2005
4.0/5.0
They were very helpful with finding a dress; however, their salesperson turnaround was high so I never knew who I would be seeing.
They were very helpful with finding a dress; however, their salesperson turnaround was high so I never knew who I would be Read more...
They were very helpful with finding a dress; however, their salesperson turnaround was high so I never knew who I would be seeing. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
3.2/5.0
David's Bridal was within my price range, but they were very disorganized. I got my dress no problem, but when it came to my bridemaids dresses it was a nightmare. First of all, if you're planning a relatively last minute wedding (t-minus 3 months), do not plan on getting the bridesmaids dress of your dreams. I had to settle with a "special occasion" dress that I was unhappy with - I had an October wedding and I was scared the whole time that the bridesmaids dresses would be too summery. I eventually got over my fear and was okay with the result.

Furthermore, when the bride buys her dress from David's Bridal, all members of the bridal party are supposed to get a discount. I assumed that this would be something they would automatically know when my bridemaids (who were registered/placed on my account with the store) went in to purchase their dresses. but no, the bridesmaids had to specifically ask for the discount - some forgot, so they were overcharged. I'm not sure if David's Bridal is trying to "pull a fast one" and make a few extra bucks here, but they should definitely be more organized when it comes to details like this.

Also, whenever i came in to David's Bridal they always had to look all over the store for my dress, and ask a million associates about the whereabouts of my items. they are just very disorganized. Every time I went to this store I would spend at least an hour there, even if it was to pick something up that was paid for over the phone. So be prepared to spend a lot of time waiting around at this store.

Overall, I was provided with the things I needed for the wedding. I was happy with my dress, with the exception of some strap malfunction issues at the wedding, and there are price ranges for any budget here. Would moderately recommend this store. Maybe other locations are better/different too.
David's Bridal was within my price range, but they were very disorganized. I got my dress no problem, but when it came to Read more...
David's Bridal was within my price range, but they were very disorganized. I got my dress no problem, but when it came to my bridemaids dresses it was a nightmare. First of all, if you're planning a relatively last minute wedding (t-minus 3 months), do not plan on getting the bridesmaids dress of your dreams. I had to settle with a "special occasion" dress that I was unhappy with - I had an October wedding and I was scared the whole time that the bridesmaids dresses would be too summery. I eventually got over my fear and was okay with the result.

Furthermore, when the bride buys her dress from David's Bridal, all members of the bridal party are supposed to get a discount. I assumed that this would be something they would automatically know when my bridemaids (who were registered/placed on my account with the store) went in to purchase their dresses. but no, the bridesmaids had to specifically ask for the discount - some forgot, so they were overcharged. I'm not sure if David's Bridal is trying to "pull a fast one" and make a few extra bucks here, but they should definitely be more organized when it comes to details like this.

Also, whenever i came in to David's Bridal they always had to look all over the store for my dress, and ask a million associates about the whereabouts of my items. they are just very disorganized. Every time I went to this store I would spend at least an hour there, even if it was to pick something up that was paid for over the phone. So be prepared to spend a lot of time waiting around at this store.

Overall, I was provided with the things I needed for the wedding. I was happy with my dress, with the exception of some strap malfunction issues at the wedding, and there are price ranges for any budget here. Would moderately recommend this store. Maybe other locations are better/different too. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
[Private]
1.8/5.0
This place was absolutely horrible. It was the first place I went to try on wedding dresses. I was so excited and happy to be there until I started to try on dresses. The lady who "helped" me didn't even let me pick out my own dresses to try on. She pushed me into the fitting room and told me to wait in there until she came back. She came back with the most awful dresses I have ever seen but I tried them on anyway and they looked even more awful on. She kept telling me how beautiful i looked...really lady? I tried on four dresses that I hated and that I DIDNT pick out and then she told me to make another appointment to come back. I was there maybe 30 mins total and didnt even get to look at or try on any dresses I wanted to. She said she was going to get her business card. I ran out the door before I had to see her again. I will never go back to this place ever again. I almost left in tears.
This place was absolutely horrible. It was the first place I went to try on wedding dresses. I was so excited and happy to Read more...
This place was absolutely horrible. It was the first place I went to try on wedding dresses. I was so excited and happy to be there until I started to try on dresses. The lady who "helped" me didn't even let me pick out my own dresses to try on. She pushed me into the fitting room and told me to wait in there until she came back. She came back with the most awful dresses I have ever seen but I tried them on anyway and they looked even more awful on. She kept telling me how beautiful i looked...really lady? I tried on four dresses that I hated and that I DIDNT pick out and then she told me to make another appointment to come back. I was there maybe 30 mins total and didnt even get to look at or try on any dresses I wanted to. She said she was going to get her business card. I ran out the door before I had to see her again. I will never go back to this place ever again. I almost left in tears. Read less
Services Used: Dress & Attire
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