Nophoto 130

Davids Bridal

Norridge , IL

LOCATION

4512 N. Harlem Ave.
Norridge, IL 60706 US

PHONE

708-583-1740

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.
Dress & Attire

REVIEWS

3.5
out of 5.0
3.4/5.0
3.4/5.0
3.3/5.0
4.1/5.0
3.3/5.0
Sort by
Default vendor profile pic
Jennifer
Wedding:
10/11/2014
0.9/5.0
When I was shopping for my wedding dress, I compared both small boutiques and larger retail chains. I ultimately selected my local David's Bridal, because I figured that, being a big chain, they wouldn't close their doors and bail on me. The store has been there most, if not all of my life, so I really trusted that the store would be there for me throughout my whole wedding process, as the store's clerks also promised.

But I found out on Sunday that that's a lie. The store announced that it would be closing May 11, giving brides there a little over a month's notice to make other plans. (I still need to handle alterations, which I had an appointment to do in August). We basically have two choices: drive to another David's Bridal location, (the nearest one is about 45 minutes away on toll roads) or choose another dress shop. I've already tried to get appointments at the other locations for during my bridesmaids dress hunt while I was visiting other stores in those areas, and I couldn't get an appointment. Now that my store is closing, I'll have to compete with those stores' brides as well as my stores' brides for appointments.

I called corporate customer service to make my disappointment in their company known, noting that they were basically bailing on their brides, and I suggested that the company offer brides in that store incentives (e.g. discounts, free items, etc.) to continue working with David's Bridal at another location and as a token of apology to the brides that are being inconvenienced. Customer service told me that they are in no position to extend any type of incentive to brides.

Clearly David's Bridal doesn't care about you and will abandon you in your time of need. Think twice before trusting them.
When I was shopping for my wedding dress, I compared both small boutiques and larger retail chains. I ultimately selected Read more...
When I was shopping for my wedding dress, I compared both small boutiques and larger retail chains. I ultimately selected my local David's Bridal, because I figured that, being a big chain, they wouldn't close their doors and bail on me. The store has been there most, if not all of my life, so I really trusted that the store would be there for me throughout my whole wedding process, as the store's clerks also promised.

But I found out on Sunday that that's a lie. The store announced that it would be closing May 11, giving brides there a little over a month's notice to make other plans. (I still need to handle alterations, which I had an appointment to do in August). We basically have two choices: drive to another David's Bridal location, (the nearest one is about 45 minutes away on toll roads) or choose another dress shop. I've already tried to get appointments at the other locations for during my bridesmaids dress hunt while I was visiting other stores in those areas, and I couldn't get an appointment. Now that my store is closing, I'll have to compete with those stores' brides as well as my stores' brides for appointments.

I called corporate customer service to make my disappointment in their company known, noting that they were basically bailing on their brides, and I suggested that the company offer brides in that store incentives (e.g. discounts, free items, etc.) to continue working with David's Bridal at another location and as a token of apology to the brides that are being inconvenienced. Customer service told me that they are in no position to extend any type of incentive to brides.

Clearly David's Bridal doesn't care about you and will abandon you in your time of need. Think twice before trusting them. Read less
Services Used: Dress & Attire
Default vendor profile pic
mary
Wedding:
8/22/2014
4.5/5.0
I bought my wedding dress from Davids bridal. And I loved it! It was exactly what I wanted. The girls were so helpful.
I bought my wedding dress from Davids bridal. And I loved it! It was exactly what I wanted. The girls were so helpful.
I bought my wedding dress from Davids bridal. And I loved it! It was exactly what I wanted. The girls were so helpful. Read less
Services Used: Dress & Attire
Default vendor profile pic
Private User
Wedding:
5/31/2014
2.3/5.0
I went to a different David's Bridal in Naperville and it was bad. So I went to the Norridge store and they were very nice but was rushed and at the time to check out we had 3 people checking us out saying you need this and that and sign up for the credit card from David's it was very confusing. When we got home and looked at the receipt and saw what they charged for the hair clip we called right away and they told us sorry no returns. We said we haven't even gotten it yet it was going to be ordered, they said sorry all sales are final. When the dress came in it looked like it was folded up in a bag before giving it to me, when I asked if they were going to press it, was told that was an extra charge. I am so very dissappointed with the dress I went out and bought a different dress. I will never shop there again, so wait they are closing this store so that must say something.
I went to a different David's Bridal in Naperville and it was bad. So I went to the Norridge store and they were very nice Read more...
I went to a different David's Bridal in Naperville and it was bad. So I went to the Norridge store and they were very nice but was rushed and at the time to check out we had 3 people checking us out saying you need this and that and sign up for the credit card from David's it was very confusing. When we got home and looked at the receipt and saw what they charged for the hair clip we called right away and they told us sorry no returns. We said we haven't even gotten it yet it was going to be ordered, they said sorry all sales are final. When the dress came in it looked like it was folded up in a bag before giving it to me, when I asked if they were going to press it, was told that was an extra charge. I am so very dissappointed with the dress I went out and bought a different dress. I will never shop there again, so wait they are closing this store so that must say something. Read less
Services Used: Dress & Attire
Default vendor profile pic
Anonymous
Wedding:
1+ year ago
3.0/5.0
My dress was gorgeous and a reasonable price what I didnt like was how they treat you once you paid for the dress and go back for fittings or alteration because their not as attentive to you once you paid they gave me the wrong size so they had to re order and they didnt have my bra instock im glad im only getting married once.
My dress was gorgeous and a reasonable price what I didnt like was how they treat you once you paid for the dress and go Read more...
My dress was gorgeous and a reasonable price what I didnt like was how they treat you once you paid for the dress and go back for fittings or alteration because their not as attentive to you once you paid they gave me the wrong size so they had to re order and they didnt have my bra instock im glad im only getting married once. Read less
Services Used: Dress & Attire
130x130 sq 1369178098730 screen shot 2013 04 12 at 11.51.46 pm
Kimberly
Wedding:
6/29/2013
5.0/5.0
The girls at the David's Bridal on Harlem in Chicago, IL are AMAZING!!! Nicki and Donna helped me find the perfect dress for the most exciting day of my life, and I can't thank them enough!! Up until I went to David's on Harlem I had horrible experiences trying on dresses. I encountered very rude salespeople and just terrible experiences that had me horribly discouraged. But thanks to David's on Harlem my faith was restored in how magical finding your wedding dress can be! I cannot say enough great things about this particular location! My dress is amazing quality, absolutely stunning, and was an incredible deal! I walked out with everything including my headpiece, dress, veil, blusher, slip, shoes, dying the shoes, a garment bag to hide the dress from my fiancé, and the restoration kit that will preserve my dress in a box with a window that allows me to still see it even when it's packed away, for only $846!!!!! That was $200 under my budget!!!! When I told the girls my budget I was fearful I would get the reaction I was getting at other boutiques, which was that I was wasting their time... But Donna and Nicki made me feel like a millionaire!!!! And did I mention it was the first gown I tried on?!?! I tried on others that were very close contenders but ultimately the first dress won. Seriously, don't waste your time becoming frustrated anywhere else, just go to the David's Bridal on Harlem in Chicago! I think technically they are located in Norridge, but they on Harlem in Norridge which is literally next to Chicago.
The girls at the David's Bridal on Harlem in Chicago, IL are AMAZING!!! Nicki and Donna helped me find the perfect dress Read more...
The girls at the David's Bridal on Harlem in Chicago, IL are AMAZING!!! Nicki and Donna helped me find the perfect dress for the most exciting day of my life, and I can't thank them enough!! Up until I went to David's on Harlem I had horrible experiences trying on dresses. I encountered very rude salespeople and just terrible experiences that had me horribly discouraged. But thanks to David's on Harlem my faith was restored in how magical finding your wedding dress can be! I cannot say enough great things about this particular location! My dress is amazing quality, absolutely stunning, and was an incredible deal! I walked out with everything including my headpiece, dress, veil, blusher, slip, shoes, dying the shoes, a garment bag to hide the dress from my fiancé, and the restoration kit that will preserve my dress in a box with a window that allows me to still see it even when it's packed away, for only $846!!!!! That was $200 under my budget!!!! When I told the girls my budget I was fearful I would get the reaction I was getting at other boutiques, which was that I was wasting their time... But Donna and Nicki made me feel like a millionaire!!!! And did I mention it was the first gown I tried on?!?! I tried on others that were very close contenders but ultimately the first dress won. Seriously, don't waste your time becoming frustrated anywhere else, just go to the David's Bridal on Harlem in Chicago! I think technically they are located in Norridge, but they on Harlem in Norridge which is literally next to Chicago. Read less
Services Used: Dress & Attire
Default vendor profile pic
Anne
Wedding:
10/23/2011
3.8/5.0
The dress was beautiful and the purchase price was great compared to many of the boutique type stores. All seemed great at the time when I was trying on dresses. They showed me how the train would be pulled up for the reception etc. When it came to alterations the picture changed and what I had been told about the bustle was not possible and since there were two layers to bustle and hem I paid more than twice the amount that I had been told to plan for alterations and the dress still looked different than what I had been made to believe when I purchased it. I still think they are the store for a great dress and a reasoable price, but you better bring along a seamstress to advise you in regards to alterations or have somebody other than David's bridal do them for you.
The dress was beautiful and the purchase price was great compared to many of the boutique type stores. All seemed great at Read more...
The dress was beautiful and the purchase price was great compared to many of the boutique type stores. All seemed great at the time when I was trying on dresses. They showed me how the train would be pulled up for the reception etc. When it came to alterations the picture changed and what I had been told about the bustle was not possible and since there were two layers to bustle and hem I paid more than twice the amount that I had been told to plan for alterations and the dress still looked different than what I had been made to believe when I purchased it. I still think they are the store for a great dress and a reasoable price, but you better bring along a seamstress to advise you in regards to alterations or have somebody other than David's bridal do them for you. Read less
Services Used: Dress & Attire
Default vendor profile pic
Krista
Wedding:
8/12/2011
5.0/5.0
I bought my wedding dress at David's Bridal Norridge after going to both the David's Bridal in Vernon Hills and the one near Lincoln Park. This David's Bridal kept appointment times better and had better customer service. I was so happy that my bridesmaids, flower girl, and I were all able to get our dresses here. Thank you for everything!
I bought my wedding dress at David's Bridal Norridge after going to both the David's Bridal in Vernon Hills and the one Read more...
I bought my wedding dress at David's Bridal Norridge after going to both the David's Bridal in Vernon Hills and the one near Lincoln Park. This David's Bridal kept appointment times better and had better customer service. I was so happy that my bridesmaids, flower girl, and I were all able to get our dresses here. Thank you for everything! Read less
Services Used: Dress & Attire
Wwnetwork 128
jbsk833
Wedding:
7/3/2011
3.2/5.0
I bought my wedding dress here and 4 bridesmaid dresses. While I loved the dresses, I was pretty disappointed with the quality of service in NYC and their inability to be flexible when we were having sizing issues. I kept hearing that the NYC location was the worst, so other locations are most likely better.
I bought my wedding dress here and 4 bridesmaid dresses. While I loved the dresses, I was pretty disappointed with the Read more...
I bought my wedding dress here and 4 bridesmaid dresses. While I loved the dresses, I was pretty disappointed with the quality of service in NYC and their inability to be flexible when we were having sizing issues. I kept hearing that the NYC location was the worst, so other locations are most likely better. Read less
Services Used: Dress & Attire
Default vendor profile pic
Lauren
Wedding:
6/11/2011
4.7/5.0
I contribute my overall satisfation and experience with Alex at the Norridge location. She listen to my comments and found the perfect dress for me. She did not pressure me or lie to me. She gave suggestions but let me make my own decisions. Her personality is welcoming and professional. My bridesmaid and I joked that we made a new friend (we visited her a lot). And now my bridesmaid is looking for her wedding dress with Alex!
I contribute my overall satisfation and experience with Alex at the Norridge location. She listen to my comments and found Read more...
I contribute my overall satisfation and experience with Alex at the Norridge location. She listen to my comments and found the perfect dress for me. She did not pressure me or lie to me. She gave suggestions but let me make my own decisions. Her personality is welcoming and professional. My bridesmaid and I joked that we made a new friend (we visited her a lot). And now my bridesmaid is looking for her wedding dress with Alex! Read less
Services Used: Dress & Attire
Bg1
Mignon
Wedding:
5/21/2011
4.4/5.0
I am not a 20-something bride and wanted a dress that was sophisticated, not "puffy." At first I didn't want to try David's because I didn't think I would find what I was looking for there, but I was pleasantly surprised. I found a lovely dress that was just what I wanted and at a good price. The woman who did the alterations did a really good job and the dress fit perfectly.
I am not a 20-something bride and wanted a dress that was sophisticated, not "puffy." At first I didn't want to try Read more...
I am not a 20-something bride and wanted a dress that was sophisticated, not "puffy." At first I didn't want to try David's because I didn't think I would find what I was looking for there, but I was pleasantly surprised. I found a lovely dress that was just what I wanted and at a good price. The woman who did the alterations did a really good job and the dress fit perfectly. Read less
Services Used: Dress & Attire
Thanks for visiting the vendor listing for Davids Bridal
Please let this vendor know that you found them on the WeddingWire Network.
Ww logo
 
Nophoto 220