Nophoto-130

Davids Bridal

Norridge , IL

LOCATION

4512 N. Harlem Ave.
Norridge, IL US 60706 (map)

PHONE

708-583-1740

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.
Dress & Attire

REVIEWS

3.4
out of 5.0
3.4/5.0
3.3/5.0
3.3/5.0
4.0/5.0
3.2/5.0
Sort by
Default-vendor-profile-pic
Jennifer
Wedding:
10/11/2014
0.9/5.0
When I was shopping for my wedding dress, I compared both small boutiques and larger retail chains. I ultimately selected my local David's Bridal, because I figured that, being a big chain, they wouldn't close their doors and bail on me. The store has been there most, if not all of my life, so I really trusted that the store would be there for me throughout my whole wedding process, as the store's clerks also promised.

But I found out on Sunday that that's a lie. The store announced that it would be closing May 11, giving brides there a little over a month's notice to make other plans. (I still need to handle alterations, which I had an appointment to do in August). We basically have two choices: drive to another David's Bridal location, (the nearest one is about 45 minutes away on toll roads) or choose another dress shop. I've already tried to get appointments at the other locations for during my bridesmaids dress hunt while I was visiting other stores in those areas, and I couldn't get an appointment. Now that my store is closing, I'll have to compete with those stores' brides as well as my stores' brides for appointments.

I called corporate customer service to make my disappointment in their company known, noting that they were basically bailing on their brides, and I suggested that the company offer brides in that store incentives (e.g. discounts, free items, etc.) to continue working with David's Bridal at another location and as a token of apology to the brides that are being inconvenienced. Customer service told me that they are in no position to extend any type of incentive to brides.

Clearly David's Bridal doesn't care about you and will abandon you in your time of need. Think twice before trusting them.
When I was shopping for my wedding dress, I compared both small boutiques and larger retail chains. I ultimately selected Read more...
When I was shopping for my wedding dress, I compared both small boutiques and larger retail chains. I ultimately selected my local David's Bridal, because I figured that, being a big chain, they wouldn't close their doors and bail on me. The store has been there most, if not all of my life, so I really trusted that the store would be there for me throughout my whole wedding process, as the store's clerks also promised.

But I found out on Sunday that that's a lie. The store announced that it would be closing May 11, giving brides there a little over a month's notice to make other plans. (I still need to handle alterations, which I had an appointment to do in August). We basically have two choices: drive to another David's Bridal location, (the nearest one is about 45 minutes away on toll roads) or choose another dress shop. I've already tried to get appointments at the other locations for during my bridesmaids dress hunt while I was visiting other stores in those areas, and I couldn't get an appointment. Now that my store is closing, I'll have to compete with those stores' brides as well as my stores' brides for appointments.

I called corporate customer service to make my disappointment in their company known, noting that they were basically bailing on their brides, and I suggested that the company offer brides in that store incentives (e.g. discounts, free items, etc.) to continue working with David's Bridal at another location and as a token of apology to the brides that are being inconvenienced. Customer service told me that they are in no position to extend any type of incentive to brides.

Clearly David's Bridal doesn't care about you and will abandon you in your time of need. Think twice before trusting them. Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
Private User
Wedding:
5/31/2014
2.3/5.0
I went to a different David's Bridal in Naperville and it was bad. So I went to the Norridge store and they were very nice but was rushed and at the time to check out we had 3 people checking us out saying you need this and that and sign up for the credit card from David's it was very confusing. When we got home and looked at the receipt and saw what they charged for the hair clip we called right away and they told us sorry no returns. We said we haven't even gotten it yet it was going to be ordered, they said sorry all sales are final. When the dress came in it looked like it was folded up in a bag before giving it to me, when I asked if they were going to press it, was told that was an extra charge. I am so very dissappointed with the dress I went out and bought a different dress. I will never shop there again, so wait they are closing this store so that must say something.
I went to a different David's Bridal in Naperville and it was bad. So I went to the Norridge store and they were very nice Read more...
I went to a different David's Bridal in Naperville and it was bad. So I went to the Norridge store and they were very nice but was rushed and at the time to check out we had 3 people checking us out saying you need this and that and sign up for the credit card from David's it was very confusing. When we got home and looked at the receipt and saw what they charged for the hair clip we called right away and they told us sorry no returns. We said we haven't even gotten it yet it was going to be ordered, they said sorry all sales are final. When the dress came in it looked like it was folded up in a bag before giving it to me, when I asked if they were going to press it, was told that was an extra charge. I am so very dissappointed with the dress I went out and bought a different dress. I will never shop there again, so wait they are closing this store so that must say something. Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
Anonymous
Wedding:
Recently Married
3.0/5.0
My dress was gorgeous and a reasonable price what I didnt like was how they treat you once you paid for the dress and go back for fittings or alteration because their not as attentive to you once you paid they gave me the wrong size so they had to re order and they didnt have my bra instock im glad im only getting married once.
My dress was gorgeous and a reasonable price what I didnt like was how they treat you once you paid for the dress and go Read more...
My dress was gorgeous and a reasonable price what I didnt like was how they treat you once you paid for the dress and go back for fittings or alteration because their not as attentive to you once you paid they gave me the wrong size so they had to re order and they didnt have my bra instock im glad im only getting married once. Read less
Services Used: Dress & Attire
130x130_sq_1369178098730-screen-shot-2013-04-12-at-11.51.46-pm
Kimberly
Wedding:
6/29/2013
5.0/5.0
The girls at the David's Bridal on Harlem in Chicago, IL are AMAZING!!! Nicki and Donna helped me find the perfect dress for the most exciting day of my life, and I can't thank them enough!! Up until I went to David's on Harlem I had horrible experiences trying on dresses. I encountered very rude salespeople and just terrible experiences that had me horribly discouraged. But thanks to David's on Harlem my faith was restored in how magical finding your wedding dress can be! I cannot say enough great things about this particular location! My dress is amazing quality, absolutely stunning, and was an incredible deal! I walked out with everything including my headpiece, dress, veil, blusher, slip, shoes, dying the shoes, a garment bag to hide the dress from my fiancé, and the restoration kit that will preserve my dress in a box with a window that allows me to still see it even when it's packed away, for only $846!!!!! That was $200 under my budget!!!! When I told the girls my budget I was fearful I would get the reaction I was getting at other boutiques, which was that I was wasting their time... But Donna and Nicki made me feel like a millionaire!!!! And did I mention it was the first gown I tried on?!?! I tried on others that were very close contenders but ultimately the first dress won. Seriously, don't waste your time becoming frustrated anywhere else, just go to the David's Bridal on Harlem in Chicago! I think technically they are located in Norridge, but they on Harlem in Norridge which is literally next to Chicago.
The girls at the David's Bridal on Harlem in Chicago, IL are AMAZING!!! Nicki and Donna helped me find the perfect dress Read more...
The girls at the David's Bridal on Harlem in Chicago, IL are AMAZING!!! Nicki and Donna helped me find the perfect dress for the most exciting day of my life, and I can't thank them enough!! Up until I went to David's on Harlem I had horrible experiences trying on dresses. I encountered very rude salespeople and just terrible experiences that had me horribly discouraged. But thanks to David's on Harlem my faith was restored in how magical finding your wedding dress can be! I cannot say enough great things about this particular location! My dress is amazing quality, absolutely stunning, and was an incredible deal! I walked out with everything including my headpiece, dress, veil, blusher, slip, shoes, dying the shoes, a garment bag to hide the dress from my fiancé, and the restoration kit that will preserve my dress in a box with a window that allows me to still see it even when it's packed away, for only $846!!!!! That was $200 under my budget!!!! When I told the girls my budget I was fearful I would get the reaction I was getting at other boutiques, which was that I was wasting their time... But Donna and Nicki made me feel like a millionaire!!!! And did I mention it was the first gown I tried on?!?! I tried on others that were very close contenders but ultimately the first dress won. Seriously, don't waste your time becoming frustrated anywhere else, just go to the David's Bridal on Harlem in Chicago! I think technically they are located in Norridge, but they on Harlem in Norridge which is literally next to Chicago. Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
Anne
Wedding:
10/23/2011
3.8/5.0
The dress was beautiful and the purchase price was great compared to many of the boutique type stores. All seemed great at the time when I was trying on dresses. They showed me how the train would be pulled up for the reception etc. When it came to alterations the picture changed and what I had been told about the bustle was not possible and since there were two layers to bustle and hem I paid more than twice the amount that I had been told to plan for alterations and the dress still looked different than what I had been made to believe when I purchased it. I still think they are the store for a great dress and a reasoable price, but you better bring along a seamstress to advise you in regards to alterations or have somebody other than David's bridal do them for you.
The dress was beautiful and the purchase price was great compared to many of the boutique type stores. All seemed great at Read more...
The dress was beautiful and the purchase price was great compared to many of the boutique type stores. All seemed great at the time when I was trying on dresses. They showed me how the train would be pulled up for the reception etc. When it came to alterations the picture changed and what I had been told about the bustle was not possible and since there were two layers to bustle and hem I paid more than twice the amount that I had been told to plan for alterations and the dress still looked different than what I had been made to believe when I purchased it. I still think they are the store for a great dress and a reasoable price, but you better bring along a seamstress to advise you in regards to alterations or have somebody other than David's bridal do them for you. Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
Krista
Wedding:
8/12/2011
5.0/5.0
I bought my wedding dress at David's Bridal Norridge after going to both the David's Bridal in Vernon Hills and the one near Lincoln Park. This David's Bridal kept appointment times better and had better customer service. I was so happy that my bridesmaids, flower girl, and I were all able to get our dresses here. Thank you for everything!
I bought my wedding dress at David's Bridal Norridge after going to both the David's Bridal in Vernon Hills and the one Read more...
I bought my wedding dress at David's Bridal Norridge after going to both the David's Bridal in Vernon Hills and the one near Lincoln Park. This David's Bridal kept appointment times better and had better customer service. I was so happy that my bridesmaids, flower girl, and I were all able to get our dresses here. Thank you for everything! Read less
Services Used: Dress & Attire
Wwnetwork-128
jbsk833
Wedding:
7/3/2011
3.2/5.0
I bought my wedding dress here and 4 bridesmaid dresses. While I loved the dresses, I was pretty disappointed with the quality of service in NYC and their inability to be flexible when we were having sizing issues. I kept hearing that the NYC location was the worst, so other locations are most likely better.
I bought my wedding dress here and 4 bridesmaid dresses. While I loved the dresses, I was pretty disappointed with the Read more...
I bought my wedding dress here and 4 bridesmaid dresses. While I loved the dresses, I was pretty disappointed with the quality of service in NYC and their inability to be flexible when we were having sizing issues. I kept hearing that the NYC location was the worst, so other locations are most likely better. Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
Lauren
Wedding:
6/11/2011
4.7/5.0
I contribute my overall satisfation and experience with Alex at the Norridge location. She listen to my comments and found the perfect dress for me. She did not pressure me or lie to me. She gave suggestions but let me make my own decisions. Her personality is welcoming and professional. My bridesmaid and I joked that we made a new friend (we visited her a lot). And now my bridesmaid is looking for her wedding dress with Alex!
I contribute my overall satisfation and experience with Alex at the Norridge location. She listen to my comments and found Read more...
I contribute my overall satisfation and experience with Alex at the Norridge location. She listen to my comments and found the perfect dress for me. She did not pressure me or lie to me. She gave suggestions but let me make my own decisions. Her personality is welcoming and professional. My bridesmaid and I joked that we made a new friend (we visited her a lot). And now my bridesmaid is looking for her wedding dress with Alex! Read less
Services Used: Dress & Attire
Bg1
Mignon
Wedding:
5/21/2011
4.4/5.0
I am not a 20-something bride and wanted a dress that was sophisticated, not "puffy." At first I didn't want to try David's because I didn't think I would find what I was looking for there, but I was pleasantly surprised. I found a lovely dress that was just what I wanted and at a good price. The woman who did the alterations did a really good job and the dress fit perfectly.
I am not a 20-something bride and wanted a dress that was sophisticated, not "puffy." At first I didn't want to try Read more...
I am not a 20-something bride and wanted a dress that was sophisticated, not "puffy." At first I didn't want to try David's because I didn't think I would find what I was looking for there, but I was pleasantly surprised. I found a lovely dress that was just what I wanted and at a good price. The woman who did the alterations did a really good job and the dress fit perfectly. Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
Marti
Wedding:
5/21/2011
3.8/5.0
We got our bridesmaid dresses, flower girl dresses, and my veil here. The manager is great - she helped put the finishing touches on everything. They have a variety of sizes to try on and the latest colors. Plus they are a national chain so it worked well for my spread out bridal party to each get a dress that fit. Much better than the Schaumburg store!
We got our bridesmaid dresses, flower girl dresses, and my veil here. The manager is great - she helped put the finishing Read more...
We got our bridesmaid dresses, flower girl dresses, and my veil here. The manager is great - she helped put the finishing touches on everything. They have a variety of sizes to try on and the latest colors. Plus they are a national chain so it worked well for my spread out bridal party to each get a dress that fit. Much better than the Schaumburg store! Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
Christi
Wedding:
5/7/2011
3.5/5.0
With such a big chain, they can't help that people feel like they've been herded like cattle. I live in Dallas and actually picked my dress (actually a bridesmaid dress) at the Parks in Arlington store. They were able to find it at the Norridge store and it was shipped to me. When I called to order it, I was placed on hold and forgotten. I called back and was finally able to order the dress. My biggest complaint is that they sold/gave my info to tons of other companies and I was constantly receiving phone calls.
With such a big chain, they can't help that people feel like they've been herded like cattle. I live in Dallas and Read more...
With such a big chain, they can't help that people feel like they've been herded like cattle. I live in Dallas and actually picked my dress (actually a bridesmaid dress) at the Parks in Arlington store. They were able to find it at the Norridge store and it was shipped to me. When I called to order it, I was placed on hold and forgotten. I called back and was finally able to order the dress. My biggest complaint is that they sold/gave my info to tons of other companies and I was constantly receiving phone calls. Read less
Services Used: Dress & Attire
130x130_sq_1251972387097-allamericancouple
Shayliz
Wedding:
10/10/2010
5.0/5.0
I bought my wedding dress and my bridesmaids all bought their dresses from David's Bridal and had an amazing experience! When I first went to look at dresses.. I had quite the crew with me, and a list of about 20 dresses to try. Our consultant, Brittany, was armed and ready to help! After all 20 dresses were a flop.. she pulled out the wild card.. a dress not on my list but matched everything I wanted. the second I put the dress on, I knew it was the one. It was a dress I never would have even looked at before due to the price, but since there was a sale going on, I was able to fit it into my budget. I did have an issue with the first dress size and needed to exchange it, and that was hassle free as well - the same with exchanging the long line bra and slip. My girls didn't have any issues getting their dresses either. I always felt welcomed when I came in for fittings, a great experience overall!
I bought my wedding dress and my bridesmaids all bought their dresses from David's Bridal and had an amazing experience! Read more...
I bought my wedding dress and my bridesmaids all bought their dresses from David's Bridal and had an amazing experience! When I first went to look at dresses.. I had quite the crew with me, and a list of about 20 dresses to try. Our consultant, Brittany, was armed and ready to help! After all 20 dresses were a flop.. she pulled out the wild card.. a dress not on my list but matched everything I wanted. the second I put the dress on, I knew it was the one. It was a dress I never would have even looked at before due to the price, but since there was a sale going on, I was able to fit it into my budget. I did have an issue with the first dress size and needed to exchange it, and that was hassle free as well - the same with exchanging the long line bra and slip. My girls didn't have any issues getting their dresses either. I always felt welcomed when I came in for fittings, a great experience overall! Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
kimberly
Wedding:
6/11/2010
4.2/5.0
The dress was VERY affordable and good quality! I was pleased with the responsiveness of the staff. One issue was with the staff not being able to allow for a return purchase of a pair of shoes (not dyed) for a size larger than originally purchased. Our flower girl was fickle and would only tolerate a size larger than originally purchased. Secondly, the cost of alterations was OVER THE TOP EXPENSIVE! It would have cost more money to alter the dress (simple hem from bottom of dress and 5 bussles) than the dress cost itself with tax. Otherwise, I was happy with the end product once I was able to find a more affordable seamstress who cost less than half the price of the store seamstress.
The dress was VERY affordable and good quality! I was pleased with the responsiveness of the staff. One issue was with the Read more...
The dress was VERY affordable and good quality! I was pleased with the responsiveness of the staff. One issue was with the staff not being able to allow for a return purchase of a pair of shoes (not dyed) for a size larger than originally purchased. Our flower girl was fickle and would only tolerate a size larger than originally purchased. Secondly, the cost of alterations was OVER THE TOP EXPENSIVE! It would have cost more money to alter the dress (simple hem from bottom of dress and 5 bussles) than the dress cost itself with tax. Otherwise, I was happy with the end product once I was able to find a more affordable seamstress who cost less than half the price of the store seamstress. Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
JBELMONTE14
Wedding:
5/15/2010
5.0/5.0
Found great matron of honor and bridesmaid's dresses at a great price. Came in quicker than expected. Would highly recommend.
Found great matron of honor and bridesmaid's dresses at a great price. Came in quicker than expected. Would highly Read more...
Found great matron of honor and bridesmaid's dresses at a great price. Came in quicker than expected. Would highly recommend. Read less
Services Used: Dress & Attire
130x130_sq_1263081607798-winterwedding
Megan
Wedding:
12/26/2009
2.9/5.0
Ugh...nice because they can tie everything together for you. Well, theoretically that would the idea, and that would be nice. They have a partnership with MW Tux so it is easy to coordinate colors with the guy's tuxes. They have awful, awful, awful communication though. I was told that my bridesmaid dresses wouldn't be ordered until everyone had been fitted and then I would be called both when the order was placed, and when the order came in. The order was placed when 4 out of the 5 bridesmaids had been fitted (what if the dress was discontinued before the 5th girl had gotten fitted! I would either have one girl in a different dress or would have to return all 4 dresses), I only knew the order had been placed because one of my girls told me she had gotten her dress! I called to see what was going on and they told me the order hadn't been placed, yet one of my girls had her dress in her hand!!
Ugh...nice because they can tie everything together for you. Well, theoretically that would the idea, and that would be Read more...
Ugh...nice because they can tie everything together for you. Well, theoretically that would the idea, and that would be nice. They have a partnership with MW Tux so it is easy to coordinate colors with the guy's tuxes. They have awful, awful, awful communication though. I was told that my bridesmaid dresses wouldn't be ordered until everyone had been fitted and then I would be called both when the order was placed, and when the order came in. The order was placed when 4 out of the 5 bridesmaids had been fitted (what if the dress was discontinued before the 5th girl had gotten fitted! I would either have one girl in a different dress or would have to return all 4 dresses), I only knew the order had been placed because one of my girls told me she had gotten her dress! I called to see what was going on and they told me the order hadn't been placed, yet one of my girls had her dress in her hand!! Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
Crownme02
Wedding:
7/18/2009
2.5/5.0
when I first came in to buy my gown they were all about me, very nice, yes yes to everything. the first time I went there I tried on a sample size 14 and loved the dress, Loved it! well when the order came in it was too tight, no one told me to never order the sample size because it stretches from having been tried on to many times. so i had to get alterations to move the panel to give me more room. When i went back to do that first fitting once the oerder cme in they were not as warm and welcoming as when i first got the gown. it was a colder envirnment no one seemed to care it was like, ok you got the dress we ddont have to be welcoming to you if we dont want to. Another thing, when I first tried the gown on I asked if i could wait 3 months to sleep on it and my saleperson Angie said well I can't guarantee it will still be there. THe gown is still in their catalogue and it has been a year and a half so dont believe that. It was my first time trying on wedding dresses, I was excited, I didnt wanna miss out on the gown. and If I could do one thing over with my wedding, I would go other places to look for a wedding gown. Oh wait! I thought my gown came with a bustle, it did not! they asked me if I had alterations on it for the bustle and I was shocked it wasnt since I was told it would have a bustle, so that took more money but no one told me in advance to make sure I schedule that cause I ended up having to have that done about 2 weeks prior to my wedding and I did switch davids bridal and went to the one on Elston and they were much nicer and more professional
when I first came in to buy my gown they were all about me, very nice, yes yes to everything. the first time I went there Read more...
when I first came in to buy my gown they were all about me, very nice, yes yes to everything. the first time I went there I tried on a sample size 14 and loved the dress, Loved it! well when the order came in it was too tight, no one told me to never order the sample size because it stretches from having been tried on to many times. so i had to get alterations to move the panel to give me more room. When i went back to do that first fitting once the oerder cme in they were not as warm and welcoming as when i first got the gown. it was a colder envirnment no one seemed to care it was like, ok you got the dress we ddont have to be welcoming to you if we dont want to. Another thing, when I first tried the gown on I asked if i could wait 3 months to sleep on it and my saleperson Angie said well I can't guarantee it will still be there. THe gown is still in their catalogue and it has been a year and a half so dont believe that. It was my first time trying on wedding dresses, I was excited, I didnt wanna miss out on the gown. and If I could do one thing over with my wedding, I would go other places to look for a wedding gown. Oh wait! I thought my gown came with a bustle, it did not! they asked me if I had alterations on it for the bustle and I was shocked it wasnt since I was told it would have a bustle, so that took more money but no one told me in advance to make sure I schedule that cause I ended up having to have that done about 2 weeks prior to my wedding and I did switch davids bridal and went to the one on Elston and they were much nicer and more professional Read less
Services Used: Dress & Attire
130x130_sq_1246335758873-yay
Jenine3
Wedding:
6/20/2009
5.0/5.0
Wow. After looking back at it, What an awesome experience David's was. I've heard so many good and so many bad things. I'm about to tell you some good things!

I bought my dress about a year and a half before the wedding. I know, stupid mistake. I lost a bunch of weight and it would need to be taken down about three sizes. That much alteration would have cost me a small fortune (450). I tried on the same dress in the smaller size and the manager exchanged my dress for the smaller one. I only needed to change the length on it (120) and add the bustle.

Oh- go to Sandra. She is the BEST consultant there. She is nice and she makes me laugh. She's probably the only reason the manager took my dress back for the smaller size.

Thanks Sandra!!!!!!
Wow. After looking back at it, What an awesome experience David's was. I've heard so many good and so many bad things. I'm Read more...
Wow. After looking back at it, What an awesome experience David's was. I've heard so many good and so many bad things. I'm about to tell you some good things!

I bought my dress about a year and a half before the wedding. I know, stupid mistake. I lost a bunch of weight and it would need to be taken down about three sizes. That much alteration would have cost me a small fortune (450). I tried on the same dress in the smaller size and the manager exchanged my dress for the smaller one. I only needed to change the length on it (120) and add the bustle.

Oh- go to Sandra. She is the BEST consultant there. She is nice and she makes me laugh. She's probably the only reason the manager took my dress back for the smaller size.

Thanks Sandra!!!!!! Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
nnava1427
Wedding:
6/6/2009
3.5/5.0
David's Bridal was OK to work but I loved my dress and the flower girls dress.
David's Bridal was OK to work but I loved my dress and the flower girls dress.
David's Bridal was OK to work but I loved my dress and the flower girls dress. Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
Banaski
Wedding:
5/9/2009
4.6/5.0
I would highly recommend David's Bridal, and specifically this location, for wedding gowns. The higher-end gowns are beautiful, modern, unique, and still <$1000. I absolutely LOVED my Galina Signature gown! I couldn't have found a better gown elsewhere, plus the gown was a reasonable price. When the initial gown arrived, the size was way too large and the store gladly ordered me a new gown one size down. I had my alterations done at a tailor as I have friends with bad experiences at other David's Bridal locations.
I would highly recommend David's Bridal, and specifically this location, for wedding gowns. The higher-end gowns are Read more...
I would highly recommend David's Bridal, and specifically this location, for wedding gowns. The higher-end gowns are beautiful, modern, unique, and still <$1000. I absolutely LOVED my Galina Signature gown! I couldn't have found a better gown elsewhere, plus the gown was a reasonable price. When the initial gown arrived, the size was way too large and the store gladly ordered me a new gown one size down. I had my alterations done at a tailor as I have friends with bad experiences at other David's Bridal locations. Read less
Services Used: Dress & Attire
Bg3
LindaV
Wedding:
4/25/2009
4.4/5.0
Loved my bridesmaid dresses, loved my wedding dress and loved my consultant at this location BUT they other girls didn't contact me when my petticoat was in and they didn't even apologize. The only place that you can find a mermaid petticoat for a reasonable price. This location is too busy and needs to be remodeled! But then again - you get what you pay for.

I loved my wedding dress and can't complain because it came in, in perfect condition and no alterations needed!
Loved my bridesmaid dresses, loved my wedding dress and loved my consultant at this location BUT they other girls didn't Read more...
Loved my bridesmaid dresses, loved my wedding dress and loved my consultant at this location BUT they other girls didn't contact me when my petticoat was in and they didn't even apologize. The only place that you can find a mermaid petticoat for a reasonable price. This location is too busy and needs to be remodeled! But then again - you get what you pay for.

I loved my wedding dress and can't complain because it came in, in perfect condition and no alterations needed! Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
jradzie
Wedding:
10/11/2008
5.0/5.0
I loved my dress from David's and the salesperson, Brittany, was extremely helpful at my initial appointment. I have received so many compliments on my dress and it was a steal when considering how much I only paid. The alterations department did a great job here and my dress looked amazing! I also bought my shoes from here which were surprisingly comfortable and I wore them all night long!! Would definitely recommend going to David's because no one knows how much you spend on a dress and people were shocked when I told them how little I had spent!
I loved my dress from David's and the salesperson, Brittany, was extremely helpful at my initial appointment. I have Read more...
I loved my dress from David's and the salesperson, Brittany, was extremely helpful at my initial appointment. I have received so many compliments on my dress and it was a steal when considering how much I only paid. The alterations department did a great job here and my dress looked amazing! I also bought my shoes from here which were surprisingly comfortable and I wore them all night long!! Would definitely recommend going to David's because no one knows how much you spend on a dress and people were shocked when I told them how little I had spent! Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
norske2383
Wedding:
10/11/2008
4.8/5.0
Had a great experience at David's Bridal. My wedding consultant was Christy and she was very helpful in choosing my dress and accessories. All the bridesmaids purchased their dresses here too and again - very helpful staff and great variety! A one stop shop! The fittings went fine, but the alterations staff don't all speak English well so sometimes it made for difficult conversation. I was very pleased with the quality of alterations as well as their assistance during the fittings. Alterations weren't as expensive as I thought they'd be - probably only 10% higher than a mom & pop shop. The dress fit perfectly the day of the wedding and I have David's Bridal and their staff to thank!
Had a great experience at David's Bridal. My wedding consultant was Christy and she was very helpful in choosing my dress Read more...
Had a great experience at David's Bridal. My wedding consultant was Christy and she was very helpful in choosing my dress and accessories. All the bridesmaids purchased their dresses here too and again - very helpful staff and great variety! A one stop shop! The fittings went fine, but the alterations staff don't all speak English well so sometimes it made for difficult conversation. I was very pleased with the quality of alterations as well as their assistance during the fittings. Alterations weren't as expensive as I thought they'd be - probably only 10% higher than a mom & pop shop. The dress fit perfectly the day of the wedding and I have David's Bridal and their staff to thank! Read less
Services Used: Dress & Attire
Bg9
Anonymous
Wedding:
2+ years ago
1.7/5.0
The only thing I liked about it was my dress, which was a Monique Luo, and not a Davids brand. The staff was pressuring us to buy on the first day, even though my mother was not there. They suggested I take a picture with my phone and send it to her. They also told us the first day that if we don't buy, the dress will be discontinued very soon. We later found that, technically, ALL of the dresses could be discontinued, but the woman told us that mine, specifically would be discontinued, which we later found out was a lie.
When I got my dress altered, I didnt like the cut at my second fitting. The 2 women talked me out of getting it taken in more. The next day, I thought about it and decided to call and have them take it in anyway. I am so glad i did because the dress looked so much better. When I went to try it on and take it home, the dress was missing for about 5 minutes, which made me very nervous, because it was the 27th and i was getting married on the 30th. Every single one of the women was rude and acted like they could care less about my dress.
To top it all off, while me and my bridesmaids were waiting for our queue to walk down the isle, the stitching at the bottom hem FRONT of the dress came undone and when i tried walking, the overlay went, literally 8 inches under my dress (there was a tulle overlay-this is what was going underfoot). Thank god my sister grabbed some pins and worked her magic. I am horrified at David's Bridal and would never recommend it to a friend.
The only thing I liked about it was my dress, which was a Monique Luo, and not a Davids brand. The staff was pressuring us Read more...
The only thing I liked about it was my dress, which was a Monique Luo, and not a Davids brand. The staff was pressuring us to buy on the first day, even though my mother was not there. They suggested I take a picture with my phone and send it to her. They also told us the first day that if we don't buy, the dress will be discontinued very soon. We later found that, technically, ALL of the dresses could be discontinued, but the woman told us that mine, specifically would be discontinued, which we later found out was a lie.
When I got my dress altered, I didnt like the cut at my second fitting. The 2 women talked me out of getting it taken in more. The next day, I thought about it and decided to call and have them take it in anyway. I am so glad i did because the dress looked so much better. When I went to try it on and take it home, the dress was missing for about 5 minutes, which made me very nervous, because it was the 27th and i was getting married on the 30th. Every single one of the women was rude and acted like they could care less about my dress.
To top it all off, while me and my bridesmaids were waiting for our queue to walk down the isle, the stitching at the bottom hem FRONT of the dress came undone and when i tried walking, the overlay went, literally 8 inches under my dress (there was a tulle overlay-this is what was going underfoot). Thank god my sister grabbed some pins and worked her magic. I am horrified at David's Bridal and would never recommend it to a friend. Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
KBrackett
Wedding:
8/11/2008
2.6/5.0
Most of the women working there were trying too hard to make a sale. My personal "helper" was very pushy, and I felt very much manipulated into buying a dress with them because she kept saying I was running out of time, because of shipping and alterations. By the time I got married, I loved my dress, but for weeks after buying it I wondered if I hadn't chosen what I really wanted, all because she had me scared that I wouldn't even have a dress if I didn't hurry up and order one. AND she kept pressing her opinions on me.
Anyway, I wouldn't recommend this David's to anyone, as MAYBE 2 of the people I encountered there were helpful, and gave me the space to make my own choices.
Most of the women working there were trying too hard to make a sale. My personal "helper" was very pushy, and I felt very Read more...
Most of the women working there were trying too hard to make a sale. My personal "helper" was very pushy, and I felt very much manipulated into buying a dress with them because she kept saying I was running out of time, because of shipping and alterations. By the time I got married, I loved my dress, but for weeks after buying it I wondered if I hadn't chosen what I really wanted, all because she had me scared that I wouldn't even have a dress if I didn't hurry up and order one. AND she kept pressing her opinions on me.
Anyway, I wouldn't recommend this David's to anyone, as MAYBE 2 of the people I encountered there were helpful, and gave me the space to make my own choices. Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
burkhardtse
Wedding:
7/26/2008
0.6/5.0
You are much better off going to a small boutique that will be more personal. I was a plus size bride and felt discriminated against. Out of the hundreds of dresses available, they only had 5 available in plus size and would not make the one I liked in my size. (I would have gone elsewhere, but had already bought a dress an then ended up not liking it when I got home, so because there are no refunds, only exchanges, I was stuck with using them).They didn't want to give me much help as soon as they heard that I had a budget of only $500 for a dress. My bridesmaids also got their dresses there. Their shoes (dyed) did not match the dress and they would not refund or fix the problem.
You are much better off going to a small boutique that will be more personal. I was a plus size bride and felt Read more...
You are much better off going to a small boutique that will be more personal. I was a plus size bride and felt discriminated against. Out of the hundreds of dresses available, they only had 5 available in plus size and would not make the one I liked in my size. (I would have gone elsewhere, but had already bought a dress an then ended up not liking it when I got home, so because there are no refunds, only exchanges, I was stuck with using them).They didn't want to give me much help as soon as they heard that I had a budget of only $500 for a dress. My bridesmaids also got their dresses there. Their shoes (dyed) did not match the dress and they would not refund or fix the problem. Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
Santina
Wedding:
7/12/2008
2.3/5.0
When shopping for my dress, the sales woman assisting us would disappear. She didn't help me try on the dresses, so my mother had to go in the room with me. She wasn't willing to help find dresses when I wasn't happy with the ones I had. We started asking another sales woman for help, and she was fantastic. When my mother complained to the manager, the manager refused to apologize for the first woman's behavior. The price was right, but the service was not.
When shopping for my dress, the sales woman assisting us would disappear. She didn't help me try on the dresses, so my Read more...
When shopping for my dress, the sales woman assisting us would disappear. She didn't help me try on the dresses, so my mother had to go in the room with me. She wasn't willing to help find dresses when I wasn't happy with the ones I had. We started asking another sales woman for help, and she was fantastic. When my mother complained to the manager, the manager refused to apologize for the first woman's behavior. The price was right, but the service was not. Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
rebecca
Wedding:
5/25/2008
4.2/5.0
They were great. My alterations went off w/out a hitch and they even did a very last minute one for me.
They were great. My alterations went off w/out a hitch and they even did a very last minute one for me.
They were great. My alterations went off w/out a hitch and they even did a very last minute one for me. Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
Theresa
Wedding:
3/29/2008
0.0/5.0
David's Bridal is bad. They messed up my orders. And not just the one in Norridge but the one in Schaumburg too. First they never called me when my dress was ready, thank God I ordered it a year early. Then they tried to sneek in an extra fee for the garment bag when I already had one. It took them months to reverse the charges. Then my bridesmaids dresses. They never told them that we get $25 (maybe 20) off because I bought my dress there. They told us at the Schaumburg store that we can order the dresses after the holidays. Luckily my friend wanted to get it early since she was going out of town. They said to us "oh you'll never get it in time" It was before the holidays and my wedding was at the end of March. So I rushed to call my mom she called corporate. They gave her the run around. But all my bridesmaids had to rush and get funds together right before the holidays to purchase the dress that day. Corporate gave my mom the run around. They called and said some of the dresses were done but we wouldn't get one of them in time. I freaked. My mom was on the phone with corporate, again run around. I did get the dresses in time. But they never offered a "sorry" or anything. They suck big time. I know the prices are good sometimes and unfortunately they have a hold in the market. I still recommend for bridesmaids/prom/mother dresses to go to JC Penny or Carsons. They always have great dresses.
David's Bridal is bad. They messed up my orders. And not just the one in Norridge but the one in Schaumburg too. First Read more...
David's Bridal is bad. They messed up my orders. And not just the one in Norridge but the one in Schaumburg too. First they never called me when my dress was ready, thank God I ordered it a year early. Then they tried to sneek in an extra fee for the garment bag when I already had one. It took them months to reverse the charges. Then my bridesmaids dresses. They never told them that we get $25 (maybe 20) off because I bought my dress there. They told us at the Schaumburg store that we can order the dresses after the holidays. Luckily my friend wanted to get it early since she was going out of town. They said to us "oh you'll never get it in time" It was before the holidays and my wedding was at the end of March. So I rushed to call my mom she called corporate. They gave her the run around. But all my bridesmaids had to rush and get funds together right before the holidays to purchase the dress that day. Corporate gave my mom the run around. They called and said some of the dresses were done but we wouldn't get one of them in time. I freaked. My mom was on the phone with corporate, again run around. I did get the dresses in time. But they never offered a "sorry" or anything. They suck big time. I know the prices are good sometimes and unfortunately they have a hold in the market. I still recommend for bridesmaids/prom/mother dresses to go to JC Penny or Carsons. They always have great dresses. Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
ladyerin8
Wedding:
3/15/2008
2.8/5.0
I had bridesmaids in several places, so I chose David's Bridal for the convenience of my bridesmaids. David's bridal is everywhere they lived so it made it easier for them to go get fittings. However, several bridesmaids said their David's bridal employees weren't very friendly. I also had problems at the Norridge, IL store with my dress. When I went in for my first fitting everything went well; the lady was nice and I felt we had addressed all problems. When I went in for my second fitting, we discovered that they only thing they had done was press the dress - no alterations! The lady that helped this time was different and very rude; she tried to tell us the dress had been altered...duh! Everything eventually got done, but I don't appreciate being LIED to.
I had bridesmaids in several places, so I chose David's Bridal for the convenience of my bridesmaids. David's bridal is Read more...
I had bridesmaids in several places, so I chose David's Bridal for the convenience of my bridesmaids. David's bridal is everywhere they lived so it made it easier for them to go get fittings. However, several bridesmaids said their David's bridal employees weren't very friendly. I also had problems at the Norridge, IL store with my dress. When I went in for my first fitting everything went well; the lady was nice and I felt we had addressed all problems. When I went in for my second fitting, we discovered that they only thing they had done was press the dress - no alterations! The lady that helped this time was different and very rude; she tried to tell us the dress had been altered...duh! Everything eventually got done, but I don't appreciate being LIED to. Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
scaron3708
Wedding:
3/7/2008
0.6/5.0
I had the most horrible experience here. Thank God I only got the bridesmaids dresses here and not my wedding dress. They were rude and did not have enough people working to assist you. Long story short, we ordered all the bridesmaids dresses but when it came time to order the Maid of honor's dress they could not order it for us unless it was 4 sizes too big and their seamstress would have to alter the dress, which in the end it would not look like the same dress. They were horrible, I am a very calm person and was in tears in their store. Horrible Horrible Horrible go somewhere else!
I had the most horrible experience here. Thank God I only got the bridesmaids dresses here and not my wedding dress. They Read more...
I had the most horrible experience here. Thank God I only got the bridesmaids dresses here and not my wedding dress. They were rude and did not have enough people working to assist you. Long story short, we ordered all the bridesmaids dresses but when it came time to order the Maid of honor's dress they could not order it for us unless it was 4 sizes too big and their seamstress would have to alter the dress, which in the end it would not look like the same dress. They were horrible, I am a very calm person and was in tears in their store. Horrible Horrible Horrible go somewhere else! Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
MaryS
Wedding:
2/8/2008
2.2/5.0
The woman who work here were incredibly rude. Not to mention, the manager who spelled my name incorrectly & was rude when she could not locate my dress after I was called for a pick up. If you can go to another location, do so.
The woman who work here were incredibly rude. Not to mention, the manager who spelled my name incorrectly & was rude when Read more...
The woman who work here were incredibly rude. Not to mention, the manager who spelled my name incorrectly & was rude when she could not locate my dress after I was called for a pick up. If you can go to another location, do so. Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
melbabona
Wedding:
11/17/2007
4.8/5.0
Excellent selection for what I wanted: a tea length dress.
Excellent selection for what I wanted: a tea length dress.
Excellent selection for what I wanted: a tea length dress. Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
Judy9707
Wedding:
10/27/2007
5.0/5.0
LOVED them! They were so helpful and courteous. My dress was BEAUTIFUL. Worked well with my bridesmaids. Good customer service. LOVED THEM.
LOVED them! They were so helpful and courteous. My dress was BEAUTIFUL. Worked well with my bridesmaids. Good customer Read more...
LOVED them! They were so helpful and courteous. My dress was BEAUTIFUL. Worked well with my bridesmaids. Good customer service. LOVED THEM. Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
Caroline
Wedding:
9/16/2007
3.2/5.0
The store was kind of dirty, but what can you expect from a discount store?
The store was kind of dirty, but what can you expect from a discount store?
The store was kind of dirty, but what can you expect from a discount store? Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
Cassandra
Wedding:
6/23/2007
3.9/5.0
I got a dress that was a one of a kind, never mass produced by David's (I really didn't want a dress from here because everyone ends up with the same one). Ask. See what they have available.
I got a dress that was a one of a kind, never mass produced by David's (I really didn't want a dress from here because Read more...
I got a dress that was a one of a kind, never mass produced by David's (I really didn't want a dress from here because everyone ends up with the same one). Ask. See what they have available. Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
Jennifer
Wedding:
10/20/2006
3.9/5.0
I didn't have any problems. I went with a bunch of pictures from their website. The sales girl knew exactly which ones they had and which ones they didn't. Got me all the dresses she could. Wasn't overbearing, was very knowledgeable, and friendly. The dress and other accessories I ordered from them came before the scheduled time, so that was great also.
I didn't have any problems. I went with a bunch of pictures from their website. The sales girl knew exactly which ones Read more...
I didn't have any problems. I went with a bunch of pictures from their website. The sales girl knew exactly which ones they had and which ones they didn't. Got me all the dresses she could. Wasn't overbearing, was very knowledgeable, and friendly. The dress and other accessories I ordered from them came before the scheduled time, so that was great also. Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
mrscad225
Wedding:
9/3/2005
3.3/5.0
They were very nice for the price!
They were very nice for the price!
They were very nice for the price! Read less
Services Used: Dress & Attire, Jewelry

MAP

 
4512 N. Harlem Ave., Norridge, IL 60706 See On Map
Thanks for visiting the vendor listing for Davids Bridal
Please let this vendor know that you found them on the WeddingWire Network.
Ww_logo
 
Nophoto-220