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Davids Bridal

Orem , UT

LOCATION

301 East University Parkway
Orem, UT US 84058 (map)

PHONE

801-225-0652

WEBSITE

View website
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Dress & Attire

REVIEWS

3.6
out of 5.0
3.6/5.0
3.6/5.0
3.5/5.0
3.6/5.0
3.5/5.0
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Jennifer
Wedding:
3/19/2015
5.0/5.0
Hands down AMAZING customer service. Sorry this will be a Novel. It's a Must Read!
I'm a bridesmaid in my friends wedding(its a destination wedding) and we ordered these gorgeous strapless coral long dresses back in September. We tried the dress on multiple times and I was the only bridesmaid who didn't need any alternations. Well at my last alternation appointment, I found out I was 12 weeks pregnant. & the Wedding is Sunday May 25th making me 25 weeks(6 months pregnant). So the dress I had was a size 8. It had room for me to grow. Well apparently I grew a lot than I thought. So this Monday(05/19/2014) I tried on my dress, well it wouldn't zip up in the back! I'm not even showing in the belly area, My bust area grew more than I thought. Well the Wedding is this Sunday(May 25th). So being 6 months pregnant, I'm freaking out my hormones are all over. I was so stressed basically in tears this day. So I called Davids Bridal to see what my options are. They told me to bring the dress in and see what they could do. So I go to Davids Bridal and they literally saved me. They gave me a few options. To either 1. get a new dress similar to it(which I didn't want to do because the brides mother paid for the dress), or 2. pay a rush fee to get it alter & the alter fees(the dress doesn't let them let it out much so they would of had to add lace up in the back about $180 total), 3. get a jacket ($25-55) to cover up the back, 4th or find the same dress but in a bigger size(no fees, just do a transfer sale). So they ladies at Davids Bridal made me try on dresses that were size 10,12, and size 14 to see which one would work better before they called around. The size 10 was a little too tight, and the 14 was too big so I was in between a 10-12 so I chose the 12. Well I chose option 4 if they could possibly find the same dress & color just in the size 12. or I would just do the option to alter my original and pay the rush fee. I didn't want to get a new dress because the brides
Hands down AMAZING customer service. Sorry this will be a Novel. It's a Must Read!
I'm a bridesmaid in my friends Read more...
Hands down AMAZING customer service. Sorry this will be a Novel. It's a Must Read!
I'm a bridesmaid in my friends wedding(its a destination wedding) and we ordered these gorgeous strapless coral long dresses back in September. We tried the dress on multiple times and I was the only bridesmaid who didn't need any alternations. Well at my last alternation appointment, I found out I was 12 weeks pregnant. & the Wedding is Sunday May 25th making me 25 weeks(6 months pregnant). So the dress I had was a size 8. It had room for me to grow. Well apparently I grew a lot than I thought. So this Monday(05/19/2014) I tried on my dress, well it wouldn't zip up in the back! I'm not even showing in the belly area, My bust area grew more than I thought. Well the Wedding is this Sunday(May 25th). So being 6 months pregnant, I'm freaking out my hormones are all over. I was so stressed basically in tears this day. So I called Davids Bridal to see what my options are. They told me to bring the dress in and see what they could do. So I go to Davids Bridal and they literally saved me. They gave me a few options. To either 1. get a new dress similar to it(which I didn't want to do because the brides mother paid for the dress), or 2. pay a rush fee to get it alter & the alter fees(the dress doesn't let them let it out much so they would of had to add lace up in the back about $180 total), 3. get a jacket ($25-55) to cover up the back, 4th or find the same dress but in a bigger size(no fees, just do a transfer sale). So they ladies at Davids Bridal made me try on dresses that were size 10,12, and size 14 to see which one would work better before they called around. The size 10 was a little too tight, and the 14 was too big so I was in between a 10-12 so I chose the 12. Well I chose option 4 if they could possibly find the same dress & color just in the size 12. or I would just do the option to alter my original and pay the rush fee. I didn't want to get a new dress because the brides Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
4.9/5.0
I had a great experience at Davids Bridal. I ended up with a dress that I loved and that I didn't even pick out to begin with. The sales associate brought it to me at the dressing room and suggested that I try it on and when I did, I knew it was the perfect dress for my Vegas wedding!!! I even got it on sale and an extra 10% off. I was very pleased.
I had a great experience at Davids Bridal. I ended up with a dress that I loved and that I didn't even pick out to begin Read more...
I had a great experience at Davids Bridal. I ended up with a dress that I loved and that I didn't even pick out to begin with. The sales associate brought it to me at the dressing room and suggested that I try it on and when I did, I knew it was the perfect dress for my Vegas wedding!!! I even got it on sale and an extra 10% off. I was very pleased. Read less
Services Used: Dress & Attire
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Wendy
Wedding:
1/2/2014
4.8/5.0
David's Bridal in Orem was absolutely fantastic. The associate who helped me was named Allie, and it was like working with a friend. I changed my mind on my dress, and they were very understanding and flexible, something that I appreciate beyond words. I absolutely LOVED my wedding dress, and loved that I didn't have to refinance my house in order to afford it. THANK YOU, David's Bridal
David's Bridal in Orem was absolutely fantastic. The associate who helped me was named Allie, and it was like working with Read more...
David's Bridal in Orem was absolutely fantastic. The associate who helped me was named Allie, and it was like working with a friend. I changed my mind on my dress, and they were very understanding and flexible, something that I appreciate beyond words. I absolutely LOVED my wedding dress, and loved that I didn't have to refinance my house in order to afford it. THANK YOU, David's Bridal Read less
Services Used: Dress & Attire
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Jane
Wedding:
1/7/2012
5.0/5.0
I got my bridesmaids dresses with David's Bridal. I was able to find something that was the exact shade of yellow that I wanted, and the dress truly did fit every girl perfectly! I know every bride says that, but all of my girls were flattered in the dresses because of the fitted bodice and the A-line skirt. They all looked beautiful and shapely. The dress had pockets, which the girls loved, and they loved the almost-cotton material. The reps at the store were very helpful when I found the dress, but most of the girls bought their dresses online. The website is very user-friendly, and the purchase was very simple, with speedy delivery.
I got my bridesmaids dresses with David's Bridal. I was able to find something that was the exact shade of yellow that I Read more...
I got my bridesmaids dresses with David's Bridal. I was able to find something that was the exact shade of yellow that I wanted, and the dress truly did fit every girl perfectly! I know every bride says that, but all of my girls were flattered in the dresses because of the fitted bodice and the A-line skirt. They all looked beautiful and shapely. The dress had pockets, which the girls loved, and they loved the almost-cotton material. The reps at the store were very helpful when I found the dress, but most of the girls bought their dresses online. The website is very user-friendly, and the purchase was very simple, with speedy delivery. Read less
Services Used: Dress & Attire
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Sheraya
Wedding:
7/16/2011
4.4/5.0
The nice thing about David's Bridal is you get to take your dress home with you that day. The dresses are inexpensive, but that shows sometimes in customer service.
The nice thing about David's Bridal is you get to take your dress home with you that day. The dresses are inexpensive, but Read more...
The nice thing about David's Bridal is you get to take your dress home with you that day. The dresses are inexpensive, but that shows sometimes in customer service. Read less
Services Used: Dress & Attire
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Blynn
Wedding:
6/15/2011
2.7/5.0
For a nationwide store that specializes in wedding attire, they really dropped the ball multiple times. Only one consultant for the entire store (there were three brides), who was nice and knowledgeable but completely stretched. And the alterations room! OH don't get me started. They made a "fill"/added sleeves to my dress in the WRONG COLORED FABRIC, double booked me a few times, made elementary sewing mistakes that they tried to get away with and would have if I didn't notice them, and had to move my pick up date three weeks!!!! I was glad that I had picked out a dress very early in the wedding planning process.
For a nationwide store that specializes in wedding attire, they really dropped the ball multiple times. Only one Read more...
For a nationwide store that specializes in wedding attire, they really dropped the ball multiple times. Only one consultant for the entire store (there were three brides), who was nice and knowledgeable but completely stretched. And the alterations room! OH don't get me started. They made a "fill"/added sleeves to my dress in the WRONG COLORED FABRIC, double booked me a few times, made elementary sewing mistakes that they tried to get away with and would have if I didn't notice them, and had to move my pick up date three weeks!!!! I was glad that I had picked out a dress very early in the wedding planning process. Read less
Services Used: Dress & Attire
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Ellisa
Wedding:
8/20/2010
5.0/5.0
very pretty dresses, lots of options, wish there were more affordable options, but I found my dress there.....simple and classy.
very pretty dresses, lots of options, wish there were more affordable options, but I found my dress there.....simple and Read more...
very pretty dresses, lots of options, wish there were more affordable options, but I found my dress there.....simple and classy. Read less
Services Used: Dress & Attire
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anneliese505
Wedding:
7/23/2010
1.9/5.0
I'm not sure what was going on, but the girl that was helping me was going to be fired soon. After you've picked all your dresses you want to try on, you are told to go in your dressing room and wait for someone to assist you. I waited for about 10 minutes and finally had my mom come in and help me for the rest of the visit. The girl that was assigned to me was very sweet and helpful with carrying the dresses over the dressing room. She was, however, a bit pushy with trying to get me to buy. You can't really blame them because their pay is based on commission. Anyway, I did find the dress of my dreams there. I thought it was dumb to have to pay $10 for a silly cover that most places give you at no extra cost. Also, once I had decided to buy the dress, my girl decided to stop being helpful. She rang us up at the cash register. Had my mom not asked about dry cleaning, we wouldn't have found out that they offer one dry cleaning with the purchase of the dress. She was quick to say, however, that we could only do it right then, which would be useless after jamming the dress back in the cover.
I'm not sure what was going on, but the girl that was helping me was going to be fired soon. After you've picked all your Read more...
I'm not sure what was going on, but the girl that was helping me was going to be fired soon. After you've picked all your dresses you want to try on, you are told to go in your dressing room and wait for someone to assist you. I waited for about 10 minutes and finally had my mom come in and help me for the rest of the visit. The girl that was assigned to me was very sweet and helpful with carrying the dresses over the dressing room. She was, however, a bit pushy with trying to get me to buy. You can't really blame them because their pay is based on commission. Anyway, I did find the dress of my dreams there. I thought it was dumb to have to pay $10 for a silly cover that most places give you at no extra cost. Also, once I had decided to buy the dress, my girl decided to stop being helpful. She rang us up at the cash register. Had my mom not asked about dry cleaning, we wouldn't have found out that they offer one dry cleaning with the purchase of the dress. She was quick to say, however, that we could only do it right then, which would be useless after jamming the dress back in the cover. Read less
Services Used: Dress & Attire
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Tess
Wedding:
6/26/2009
1.9/5.0
Davids is great if you don't have a budget! I would suggest looking online for your wedding dress. Also all the accessories at Davids you can find for less than half the price at Icing, Clairs or even ksl.com
The employees were great as long as you did everything with them. If you even mentioned hemming your own gown or fixing a few things here an there, they were instantly rude. They want you to use everything they offer and the price of it all is outrageous!
Davids is great if you don't have a budget! I would suggest looking online for your wedding dress. Also all the Read more...
Davids is great if you don't have a budget! I would suggest looking online for your wedding dress. Also all the accessories at Davids you can find for less than half the price at Icing, Clairs or even ksl.com
The employees were great as long as you did everything with them. If you even mentioned hemming your own gown or fixing a few things here an there, they were instantly rude. They want you to use everything they offer and the price of it all is outrageous! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
4.6/5.0
The dress was absolutely beautiful!
The dress was absolutely beautiful!
The dress was absolutely beautiful! Read less
Services Used: Dress & Attire
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Emilee
Wedding:
2/20/2009
4.7/5.0
I LOVED davids.
The service I received was phenomenal. I was in there so many times asking questions and the girls working there were alway so helpful.

The only thing I had a problem with was one sleeve wasn't sewn very well...other than that it was a wonderful experience.
I LOVED davids.
The service I received was phenomenal. I was in there so many times asking questions and the girls Read more...
I LOVED davids.
The service I received was phenomenal. I was in there so many times asking questions and the girls working there were alway so helpful.

The only thing I had a problem with was one sleeve wasn't sewn very well...other than that it was a wonderful experience. Read less
Services Used: Dress & Attire
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kellyolivia
Wedding:
7/26/2008
0.3/5.0
I thought I found the perfect dress and the sales person was so excited that I was considering buying it, she wasn't upfront with me about how alterations worked. I needed to get sleeves added and she said it would be no problem but I needed to order the dress in as soon as possible because alterations would take a while. So I felt pressured to buy the dress that night so I did. I didn't think twice about what the sleeves would look like since I figured it is an alteration that is done on probably a lot of dresses. The dress came in a couple weeks later and I came back to try it on so I could get alterations done. They told me that the lady who does alterations wasn't in but said I should make an appointment because she is overbooked and I'd need to get in ASAP. I asked the salesperson if I could see some of the alterations done so I could get an idea of what kind of sleeves I wanted for the dress. She said they weren't allowed to show me any of the dresses or any sample drawings/pictures . I asked to see the manager. The manager brought out a small book of pictures that they had taken of alterations. The alterations with sleeves were absolutely hideous! She added that if I wanted to add sleeves, it would be near impossible to get sleeves added in time for my wedding which was 3 months away. And, that the style of dress I had chosen, it would be better to add a jacket because adding sleeves to it would just look terrible. I was so furious! And, they wouldn't take back my dress so I ended up going to a place where the dresses had sleeves and buying a second dress... Anyone want a sleeveless wedding dress??
I thought I found the perfect dress and the sales person was so excited that I was considering buying it, she wasn't Read more...
I thought I found the perfect dress and the sales person was so excited that I was considering buying it, she wasn't upfront with me about how alterations worked. I needed to get sleeves added and she said it would be no problem but I needed to order the dress in as soon as possible because alterations would take a while. So I felt pressured to buy the dress that night so I did. I didn't think twice about what the sleeves would look like since I figured it is an alteration that is done on probably a lot of dresses. The dress came in a couple weeks later and I came back to try it on so I could get alterations done. They told me that the lady who does alterations wasn't in but said I should make an appointment because she is overbooked and I'd need to get in ASAP. I asked the salesperson if I could see some of the alterations done so I could get an idea of what kind of sleeves I wanted for the dress. She said they weren't allowed to show me any of the dresses or any sample drawings/pictures . I asked to see the manager. The manager brought out a small book of pictures that they had taken of alterations. The alterations with sleeves were absolutely hideous! She added that if I wanted to add sleeves, it would be near impossible to get sleeves added in time for my wedding which was 3 months away. And, that the style of dress I had chosen, it would be better to add a jacket because adding sleeves to it would just look terrible. I was so furious! And, they wouldn't take back my dress so I ended up going to a place where the dresses had sleeves and buying a second dress... Anyone want a sleeveless wedding dress?? Read less
Services Used: Dress & Attire
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Marielita
Wedding:
5/22/2008
4.5/5.0
Beautiful dresses!!! You'll love their Jewelry TOO!
Beautiful dresses!!! You'll love their Jewelry TOO!
Beautiful dresses!!! You'll love their Jewelry TOO! Read less
Services Used: Dress & Attire, Jewelry
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Amberlin
Wedding:
5/3/2008
3.7/5.0
They worked well with us in having my dress altered but some other minor issues we had with them were kind of silly such as having to return the vail we really hadnt even purchased or worn yet and having difficulty with it,
They worked well with us in having my dress altered but some other minor issues we had with them were kind of silly such Read more...
They worked well with us in having my dress altered but some other minor issues we had with them were kind of silly such as having to return the vail we really hadnt even purchased or worn yet and having difficulty with it, Read less
Services Used: Dress & Attire
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Emily
Wedding:
5/2/2008
0.4/5.0
The dress was reasonable priced but then the alterations ended up being a DISASTER! They cost more than the dress in the first place. I ended up spending so much more than I had budgeted for.
The dress was reasonable priced but then the alterations ended up being a DISASTER! They cost more than the dress in the Read more...
The dress was reasonable priced but then the alterations ended up being a DISASTER! They cost more than the dress in the first place. I ended up spending so much more than I had budgeted for. Read less
Services Used: Dress & Attire
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fohoness
Wedding:
3/15/2008
4.8/5.0
They are willing to work with you, they are very friendly and the person who does the alterations is way nice. I bought my dress from them and all my bride's maids dresses too.
They are willing to work with you, they are very friendly and the person who does the alterations is way nice. I bought my Read more...
They are willing to work with you, they are very friendly and the person who does the alterations is way nice. I bought my dress from them and all my bride's maids dresses too. Read less
Services Used: Dress & Attire
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CBludorn
Wedding:
2/2/2008
2.0/5.0
I've never met a more unhelpful group of people. They made me drive to all the different David's bridal's in the area, they wouldn't even call them for me, just wrote the numbers down and told me to call them. They rarely have more than one of anything in the store, which is dumb when people are looking for 5 bride's maids. Overall they didn't really seem like they wanted a sale, and if they didn't happen to have the perfect color, I wouldn't have given them one.
I've never met a more unhelpful group of people. They made me drive to all the different David's bridal's in the area, Read more...
I've never met a more unhelpful group of people. They made me drive to all the different David's bridal's in the area, they wouldn't even call them for me, just wrote the numbers down and told me to call them. They rarely have more than one of anything in the store, which is dumb when people are looking for 5 bride's maids. Overall they didn't really seem like they wanted a sale, and if they didn't happen to have the perfect color, I wouldn't have given them one. Read less
Services Used: Dress & Attire
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Princess Heather
Wedding:
1/4/2008
4.1/5.0
I got married in an LDS Temple which requires certain modesty lengths for sleeves. The dress I fell in love with however, was strapless! So the alterations department was AMAZING! She did beautiful work and spent quality time with me making sure it was exactly the way I wanted it. She also had the alterations done in a very timely manner that was very close to the time frame she had quoted me.
I got married in an LDS Temple which requires certain modesty lengths for sleeves. The dress I fell in love with however, Read more...
I got married in an LDS Temple which requires certain modesty lengths for sleeves. The dress I fell in love with however, was strapless! So the alterations department was AMAZING! She did beautiful work and spent quality time with me making sure it was exactly the way I wanted it. She also had the alterations done in a very timely manner that was very close to the time frame she had quoted me. Read less
Services Used: Dress & Attire
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d
Wedding:
11/30/2007
1.4/5.0
I had my brides maids dresses from this vendor and I can honestly say I was not impressed with selection or the customer service. Everything was way over priced and the workers were very snotty.
I had my brides maids dresses from this vendor and I can honestly say I was not impressed with selection or the customer Read more...
I had my brides maids dresses from this vendor and I can honestly say I was not impressed with selection or the customer service. Everything was way over priced and the workers were very snotty. Read less
Services Used: Dress & Attire
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mariegardner1
Wedding:
10/26/2007
4.0/5.0
The sales girl that helped me was wonderful. She listened to what kind of dress I wanted and brought me several to try one. She also helped me pick out all of my accessories. The alteration department didn't seem very organized and it took a long time to get my dress altered.
The sales girl that helped me was wonderful. She listened to what kind of dress I wanted and brought me several to try Read more...
The sales girl that helped me was wonderful. She listened to what kind of dress I wanted and brought me several to try one. She also helped me pick out all of my accessories. The alteration department didn't seem very organized and it took a long time to get my dress altered. Read less
Services Used: Dress & Attire
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madbride
Wedding:
8/2/2007
1.2/5.0
I had a good experience buying my dress, but all the alterations were a disaster. I would never recommend this store to anyone. The manager was rude to me, and actually yelled at the alterations person who was helping me to go help someone else. The alterations people couldn't keep track of what they were doing and it ended up being weeks late, but luckily I had some cushion time before the wedding. I sent an e-mail about my horrible experience to the company, but they didn't respond to me until my wedding day. And they called over and over, even though they knew my wedding date. I couldn't believe after all the problems with getting the alterations right and the rudeness, the company couldn't respond to me for weeks, until the day I was so busy that I didn't have the time to pick up the phone. I also didn't want to ruin my wedding day by reliving the mess of the dress.
I had a good experience buying my dress, but all the alterations were a disaster. I would never recommend this store to Read more...
I had a good experience buying my dress, but all the alterations were a disaster. I would never recommend this store to anyone. The manager was rude to me, and actually yelled at the alterations person who was helping me to go help someone else. The alterations people couldn't keep track of what they were doing and it ended up being weeks late, but luckily I had some cushion time before the wedding. I sent an e-mail about my horrible experience to the company, but they didn't respond to me until my wedding day. And they called over and over, even though they knew my wedding date. I couldn't believe after all the problems with getting the alterations right and the rudeness, the company couldn't respond to me for weeks, until the day I was so busy that I didn't have the time to pick up the phone. I also didn't want to ruin my wedding day by reliving the mess of the dress. Read less
Services Used: Dress & Attire
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rachelchloe777
Wedding:
6/9/2007
4.0/5.0
I didn't buy my wedding dress from David's but I did get the bridesmaid's dresses here. I love the staff! They were very helpful. And they had a large selection which was really nice. And the dresses were well within my budget. I would definately recommend David's to anyone looking for bridesmaid dresses. They were great.
I didn't buy my wedding dress from David's but I did get the bridesmaid's dresses here. I love the staff! They were very Read more...
I didn't buy my wedding dress from David's but I did get the bridesmaid's dresses here. I love the staff! They were very helpful. And they had a large selection which was really nice. And the dresses were well within my budget. I would definately recommend David's to anyone looking for bridesmaid dresses. They were great. Read less
Services Used: Dress & Attire
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Sheena
Wedding:
8/9/2006
5.0/5.0
People love to hate David's Bridal. I started out with a Maggie Sottero dress, which I bought online. The color was wrong when it arrived, and they refused to take it back. So, I went to David's Bridal. I found the PERFECT dress, at a superb price. The alterations were done in a week, and were perfect. The staff was helpful, not pushy, and excited for the big day.
People love to hate David's Bridal. I started out with a Maggie Sottero dress, which I bought online. The color was wrong Read more...
People love to hate David's Bridal. I started out with a Maggie Sottero dress, which I bought online. The color was wrong when it arrived, and they refused to take it back. So, I went to David's Bridal. I found the PERFECT dress, at a superb price. The alterations were done in a week, and were perfect. The staff was helpful, not pushy, and excited for the big day. Read less
Services Used: Dress & Attire
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CLARH581
Wedding:
7/1/2004
4.9/5.0
Great servise very nice people. Helped me out with everything even help me find that exact dress.
Great servise very nice people. Helped me out with everything even help me find that exact dress.
Great servise very nice people. Helped me out with everything even help me find that exact dress. Read less
Services Used: Dress & Attire
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