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Davids Bridal

Orlando , FL

LOCATION

4665 Millenia Plaza Way
Orlando, FL 32839 US

PHONE

407-355-9811

WEBSITE

View website
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Dress & Attire

REVIEWS

4.0
out of 5.0
4.0/5.0
3.9/5.0
4.0/5.0
4.2/5.0
3.9/5.0
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Anonymous
Wedding:
Recently Married
2.2/5.0
Every wedding has at least one horror story, one thing that didn't go right that caused a headache. In our case, it was two unfortunate experiences at David's Bridal in Orlando. Ultimately, the story has a happy ending, but really due to pure dumb luck.

I live in Cleveland and three of my bridesmaids live in Orlando. They went together to select their dresses. I allowed them to pick their own dresses with a few guidelines. This way, they could find something that worked with their budget. Two girls were to order in hyacinth and one in iris. They placed their orders and had a good experience.

Two months before the wedding, we discovered the iris dress was ordered in hyacinth. I spoke with a very nice manager who told me that they could not reorder the same dress in hyacinth in time for my wedding. Since the error was on their end, I refused to have my girl pick a new dress. We called David's Bridal corporate. I am not exaggerating when I say my husband and I spent TEN hours on the phone with David's over the course of a month. We would wait for 45 minutes to speak with someone and then the call would disconnect. And we couldn't call back by then because their call center was closed. We were a month out from the wedding when they told us that they could not get the ready made dress over to us from Japan in time for the wedding. After making mistakes, they would not pay shipping to fix their own mistake. I was livid.

A week later, another Florida bridesmaid called to say her dress had been ordered in the wrong size and it was huge. Three weeks away and TWO of my girls were having dress problems. Through pure dumb luck, we were able to solve the problem -- the large dress was reordered in iris and we kept the hyacinth dress. Ultimately, David's did nothing to resolve the issue. It was all pure dumb luck. To their credit, the girls all looked fabulous.

I caution all brides NOT to waste their time with David's Bridal. Shop local.
Every wedding has at least one horror story, one thing that didn't go right that caused a headache. In our case, it was Read more...
Every wedding has at least one horror story, one thing that didn't go right that caused a headache. In our case, it was two unfortunate experiences at David's Bridal in Orlando. Ultimately, the story has a happy ending, but really due to pure dumb luck.

I live in Cleveland and three of my bridesmaids live in Orlando. They went together to select their dresses. I allowed them to pick their own dresses with a few guidelines. This way, they could find something that worked with their budget. Two girls were to order in hyacinth and one in iris. They placed their orders and had a good experience.

Two months before the wedding, we discovered the iris dress was ordered in hyacinth. I spoke with a very nice manager who told me that they could not reorder the same dress in hyacinth in time for my wedding. Since the error was on their end, I refused to have my girl pick a new dress. We called David's Bridal corporate. I am not exaggerating when I say my husband and I spent TEN hours on the phone with David's over the course of a month. We would wait for 45 minutes to speak with someone and then the call would disconnect. And we couldn't call back by then because their call center was closed. We were a month out from the wedding when they told us that they could not get the ready made dress over to us from Japan in time for the wedding. After making mistakes, they would not pay shipping to fix their own mistake. I was livid.

A week later, another Florida bridesmaid called to say her dress had been ordered in the wrong size and it was huge. Three weeks away and TWO of my girls were having dress problems. Through pure dumb luck, we were able to solve the problem -- the large dress was reordered in iris and we kept the hyacinth dress. Ultimately, David's did nothing to resolve the issue. It was all pure dumb luck. To their credit, the girls all looked fabulous.

I caution all brides NOT to waste their time with David's Bridal. Shop local. Read less
Services Used: Dress & Attire
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yarelis
Wedding:
11/28/2015
3.3/5.0
I found the dress I liked on my first appointment, when I went to pick it up I found THE one I loved the most, they let me exchange dresses and pay the difference. The service wasn't all that good the first time, the lady that was helping wasn't listening to my requests and kept bringing the wrong type of dresses for me to try on, to the point that I had to tell her NO, THIS IS NOT WHAT I WANT (kindly, lol), maybe that's why I picked the wrong dress that time, haha.
I found the dress I liked on my first appointment, when I went to pick it up I found THE one I loved the most, they let me Read more...
I found the dress I liked on my first appointment, when I went to pick it up I found THE one I loved the most, they let me exchange dresses and pay the difference. The service wasn't all that good the first time, the lady that was helping wasn't listening to my requests and kept bringing the wrong type of dresses for me to try on, to the point that I had to tell her NO, THIS IS NOT WHAT I WANT (kindly, lol), maybe that's why I picked the wrong dress that time, haha. Read less
Services Used: Dress & Attire
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Lynette
Wedding:
9/26/2015
4.0/5.0
The staff at David's bridal took their time to help me find the perfect gown for my big day. They were so helpful and took every detail into account. My gown arrived ahead of schedule and it was perfect.
The staff at David's bridal took their time to help me find the perfect gown for my big day. They were so helpful and took Read more...
The staff at David's bridal took their time to help me find the perfect gown for my big day. They were so helpful and took every detail into account. My gown arrived ahead of schedule and it was perfect. Read less
Services Used: Dress & Attire
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Nicole
Wedding:
4/30/2015
3.9/5.0
My wedding dress to say the least was BEAUTIFUL. But unfortunately part of the assistance finding my dress was a bit hard.

When we went in I told the lady exactly what I wanted, something simple and elegant. Yet she kept giving me dresses that were the opposite of what I was requesting. Eventually someone else started to help me and they found the dress that I fell in love with.
My wedding dress to say the least was BEAUTIFUL. But unfortunately part of the assistance finding my dress was a bit Read more...
My wedding dress to say the least was BEAUTIFUL. But unfortunately part of the assistance finding my dress was a bit hard.

When we went in I told the lady exactly what I wanted, something simple and elegant. Yet she kept giving me dresses that were the opposite of what I was requesting. Eventually someone else started to help me and they found the dress that I fell in love with. Read less
Services Used: Dress & Attire
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Private User
Wedding:
3/21/2015
4.8/5.0
Very nice and helpful people. Helped me pick the right dresses at a great price!
Very nice and helpful people. Helped me pick the right dresses at a great price!
Very nice and helpful people. Helped me pick the right dresses at a great price! Read less
Services Used: Dress & Attire
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Savannah
Wedding:
11/15/2014
3.4/5.0
My dress is beautiful and the staff was sincerely loving and supportive. The dress was pricey but as soon as I put it on I knew that it was the one.
My dress is beautiful and the staff was sincerely loving and supportive. The dress was pricey but as soon as I put it on I Read more...
My dress is beautiful and the staff was sincerely loving and supportive. The dress was pricey but as soon as I put it on I knew that it was the one. Read less
Services Used: Dress & Attire
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Chandra & Jamara
Wedding:
10/26/2014
5.0/5.0
I used Davids Bridal in altamonte springs for my wedding dress and bridesmaids dresses! Very professional! I loved Hiram.
I used Davids Bridal in altamonte springs for my wedding dress and bridesmaids dresses! Very professional! I loved Hiram.
I used Davids Bridal in altamonte springs for my wedding dress and bridesmaids dresses! Very professional! I loved Hiram. Read less
Services Used: Dress & Attire
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NKBaron2014
Wedding:
10/12/2014
4.6/5.0
I love David's Bridal! I'll admit not every employee that works there is great but I kind of prefer searching on my own. I have been so pleased with the store as well as online products. I have purchased my wedding gown, a dress for the rehearsal dinner, shoes, save the dates, gifts for the bridesmaids and groomsmen as well as our parents and flower girl and ring bearers, and used them for bridesmaid dresses and have loved everything. Definitely recommend them!
I love David's Bridal! I'll admit not every employee that works there is great but I kind of prefer searching on my own. I Read more...
I love David's Bridal! I'll admit not every employee that works there is great but I kind of prefer searching on my own. I have been so pleased with the store as well as online products. I have purchased my wedding gown, a dress for the rehearsal dinner, shoes, save the dates, gifts for the bridesmaids and groomsmen as well as our parents and flower girl and ring bearers, and used them for bridesmaid dresses and have loved everything. Definitely recommend them! Read less
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
4.2/5.0
The staff was very helpful and the quality is amazing. Used it for wedding dress and bridesmaid dresses.
The staff was very helpful and the quality is amazing. Used it for wedding dress and bridesmaid dresses.
The staff was very helpful and the quality is amazing. Used it for wedding dress and bridesmaid dresses. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.6/5.0
The store employees were very friendly and helpful. The manager has been great and more than willing to help in any way. My dress was ordered and arrived in the promised time.
The store employees were very friendly and helpful. The manager has been great and more than willing to help in any way. Read more...
The store employees were very friendly and helpful. The manager has been great and more than willing to help in any way. My dress was ordered and arrived in the promised time. Read less
Services Used: Dress & Attire
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