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Davids Bridal

Peoria , AZ

LOCATION

7759 West Bell Road, Suite B
Peoria, AZ 85382 US

PHONE

623-773-3870

WEBSITE

View website
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Dress & Attire

REVIEWS

4.0
out of 5.0
4.1/5.0
4.0/5.0
4.0/5.0
4.2/5.0
3.9/5.0
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Taylor wedding
Wedding:
10/16/2010
5.0/5.0
I had no complaints about davids bridal. The sales staff was very patient and helpful without being pushy at all. Alterations were perfect and reasonably priced. My dress fit absolutely beautiful.
I had no complaints about davids bridal. The sales staff was very patient and helpful without being pushy at all. Read more...
I had no complaints about davids bridal. The sales staff was very patient and helpful without being pushy at all. Alterations were perfect and reasonably priced. My dress fit absolutely beautiful. Read less
Services Used: Dress & Attire
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boppyjo
Wedding:
9/26/2010
5.0/5.0
I actually purchased my dress online, but used this location for my alterations, which were minimal. They were all just wonderful. All the staff I encountered were friendly and helpful. My seamstress was just the sweetest woman. I was soo pleased with the whole experience.
I actually purchased my dress online, but used this location for my alterations, which were minimal. They were all just Read more...
I actually purchased my dress online, but used this location for my alterations, which were minimal. They were all just wonderful. All the staff I encountered were friendly and helpful. My seamstress was just the sweetest woman. I was soo pleased with the whole experience. Read less
Services Used: Dress & Attire
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Raquel
Wedding:
9/25/2010
3.9/5.0
Beautiful selections, professional team, although the staff try to help too many customers at once, and you find yourself waiting. Overall great service, products were available quickly.
Beautiful selections, professional team, although the staff try to help too many customers at once, and you find yourself Read more...
Beautiful selections, professional team, although the staff try to help too many customers at once, and you find yourself waiting. Overall great service, products were available quickly. Read less
Services Used: Dress & Attire
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Sandy
Wedding:
8/1/2010
2.9/5.0
My mother and I went into David's Bridal wanting to look at dresses on our own. First thing in the door they wanted to know who we were working with. We told them nobody and that we just wanted to look and try some dresses on without any help. The girl at the front desk was very rude. So we browsed through the dresses and found a few that I wanted to try on. We walked over to the dressing area, and once again the woman there demanded to know who we were working with. Since we weren't working with any of their employees they stuck us in a dressing room so small that my mother and I could barely fit in it with 1 dress. We had the dresses hanging on the rack outside of the door and another employee came over and started to take the dresses. We told her that we were trying those on and she asked us once again who we were working with. I couldn't believe that we had been asked this so many times already and with such attitude from every employee.
I ran into the same problem again when I took my dress in to have it pressed before the wedding. The women in the back acted as if I had committed a crime by not using one of their staff members.
Besides the horrible service and the unprofessional staff. The dresses are great. I found mine very quickly. I only tried on 4 dresses!
I would recommend their dresses, but never their service.
My husband ran into the same problem at Men's Warehouse, their sister company. Maybe a manager needs to do some attitude checks?
My mother and I went into David's Bridal wanting to look at dresses on our own. First thing in the door they wanted to Read more...
My mother and I went into David's Bridal wanting to look at dresses on our own. First thing in the door they wanted to know who we were working with. We told them nobody and that we just wanted to look and try some dresses on without any help. The girl at the front desk was very rude. So we browsed through the dresses and found a few that I wanted to try on. We walked over to the dressing area, and once again the woman there demanded to know who we were working with. Since we weren't working with any of their employees they stuck us in a dressing room so small that my mother and I could barely fit in it with 1 dress. We had the dresses hanging on the rack outside of the door and another employee came over and started to take the dresses. We told her that we were trying those on and she asked us once again who we were working with. I couldn't believe that we had been asked this so many times already and with such attitude from every employee.
I ran into the same problem again when I took my dress in to have it pressed before the wedding. The women in the back acted as if I had committed a crime by not using one of their staff members.
Besides the horrible service and the unprofessional staff. The dresses are great. I found mine very quickly. I only tried on 4 dresses!
I would recommend their dresses, but never their service.
My husband ran into the same problem at Men's Warehouse, their sister company. Maybe a manager needs to do some attitude checks? Read less
Services Used: Dress & Attire
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JenniferN
Wedding:
7/10/2010
4.4/5.0
I was able to find all the pieces to my bridal outfit in one day - dress, jewelry, tiara, veil, shoes! Very convenient and many styles to choose from!
I was able to find all the pieces to my bridal outfit in one day - dress, jewelry, tiara, veil, shoes! Very convenient and Read more...
I was able to find all the pieces to my bridal outfit in one day - dress, jewelry, tiara, veil, shoes! Very convenient and many styles to choose from! Read less
Services Used: Dress & Attire
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Michelle
Wedding:
7/9/2010
1.6/5.0
When I walked in for my appointment, it took them nearly half an hour to see me. (Take note there was maybe 5 total customers in the store) After I was finally seen it took an additional 15 minutes to see my consultant. We finally were able to pick out dresses for the catalog and try them on. About 30 minutes into my appointment another woman walked in, and after that ALL of my consultant's attention switched from me to her. I had to, on multiple occasions stand uncomfortably in my dress for 5-10 minutes at a time while she was helping other people DURING MY APPOINTMENT!
Not only is the customer service here wretched, but the dress quality compared to other stores is HORRIBLE. I guarantee if you go to ANY other small or medium boutique around the Arrowhead area, you will not buy from David's. I bought my Christina Wu designer dress at Addy's Bridal and Alterations for half off the original price (They actually have amazing sales prices) and I payed less than what I would have bought a cheapy, ugly dress from David's. AND I received AMAZING service at Addy's.
Another reason to NOT buy from Davids? They sell your information. That's right. I had random companies calling me that had my personal information trying to scam my credit card info. DONT BUY FROM THEM
When I walked in for my appointment, it took them nearly half an hour to see me. (Take note there was maybe 5 total Read more...
When I walked in for my appointment, it took them nearly half an hour to see me. (Take note there was maybe 5 total customers in the store) After I was finally seen it took an additional 15 minutes to see my consultant. We finally were able to pick out dresses for the catalog and try them on. About 30 minutes into my appointment another woman walked in, and after that ALL of my consultant's attention switched from me to her. I had to, on multiple occasions stand uncomfortably in my dress for 5-10 minutes at a time while she was helping other people DURING MY APPOINTMENT!
Not only is the customer service here wretched, but the dress quality compared to other stores is HORRIBLE. I guarantee if you go to ANY other small or medium boutique around the Arrowhead area, you will not buy from David's. I bought my Christina Wu designer dress at Addy's Bridal and Alterations for half off the original price (They actually have amazing sales prices) and I payed less than what I would have bought a cheapy, ugly dress from David's. AND I received AMAZING service at Addy's.
Another reason to NOT buy from Davids? They sell your information. That's right. I had random companies calling me that had my personal information trying to scam my credit card info. DONT BUY FROM THEM Read less
Services Used: Dress & Attire
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Rebecca
Wedding:
6/13/2010
5.0/5.0
Their staff was very nice, I had already picked out the outfit I had wanted online. No troubles it was the best place to get my dress. :)

Plus the gloves they have are very classy.
Their staff was very nice, I had already picked out the outfit I had wanted online. No troubles it was the best place to Read more...
Their staff was very nice, I had already picked out the outfit I had wanted online. No troubles it was the best place to get my dress. :)

Plus the gloves they have are very classy. Read less
Services Used: Dress & Attire
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Eiza
Wedding:
5/15/2010
3.6/5.0
I got my bridesmaid dresses here. Store has good service if not busy, good deals when they have in store sales. If you're not looking for fancy designs, you will find fair prices here, but if you are patient and have time, wait for the sale to get better deals!
I got my bridesmaid dresses here. Store has good service if not busy, good deals when they have in store sales. If you're Read more...
I got my bridesmaid dresses here. Store has good service if not busy, good deals when they have in store sales. If you're not looking for fancy designs, you will find fair prices here, but if you are patient and have time, wait for the sale to get better deals! Read less
Services Used: Dress & Attire
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abcurro
Wedding:
4/24/2010
2.8/5.0
Most of my experience was good, with the exception of when I went to go find my dress. There was a saleswoman who would not allow me to pull my own dresses because she insisted I was a size 10-12, when I fit perfectly into a size 6 there. It was not until I was very, very insistent that I try smaller sizes. I bought my dress that day, a size 6, one I picked out! Other than that everything went well with the bridesmaids dresses I selected, their alterations and steaming of the dresses.
Most of my experience was good, with the exception of when I went to go find my dress. There was a saleswoman who would Read more...
Most of my experience was good, with the exception of when I went to go find my dress. There was a saleswoman who would not allow me to pull my own dresses because she insisted I was a size 10-12, when I fit perfectly into a size 6 there. It was not until I was very, very insistent that I try smaller sizes. I bought my dress that day, a size 6, one I picked out! Other than that everything went well with the bridesmaids dresses I selected, their alterations and steaming of the dresses. Read less
Services Used: Dress & Attire
Bg5
Anonymous
Wedding:
2+ years ago
5.0/5.0
David's Bridal in Peoria was more than accommodating with my needs. When I got engaged, I picked out and purchased the dress I wanted. This was not just any dress, this was "the" dress. After several months, I got pregnant and eventually needed to go to their alterations department to determine if this dress would still fit me on my big day. The dress was extremely tight, and I still had 2 months before my wedding. The alterations lady said that I might need to choose another style of dress which was NOT an option for me. The manager informed me that there would be no problem at all. They checked at the main warehouse to see if they had a larger size available for me. They did! And all I had to do was make a simple trade. I gave them the dress I had previously purchased, and they ordered the larger dress from the warehouse. Any dealing I ever had with David's Bridal was always exceptional, and I would recommend them to anyone!
David's Bridal in Peoria was more than accommodating with my needs. When I got engaged, I picked out and purchased the Read more...
David's Bridal in Peoria was more than accommodating with my needs. When I got engaged, I picked out and purchased the dress I wanted. This was not just any dress, this was "the" dress. After several months, I got pregnant and eventually needed to go to their alterations department to determine if this dress would still fit me on my big day. The dress was extremely tight, and I still had 2 months before my wedding. The alterations lady said that I might need to choose another style of dress which was NOT an option for me. The manager informed me that there would be no problem at all. They checked at the main warehouse to see if they had a larger size available for me. They did! And all I had to do was make a simple trade. I gave them the dress I had previously purchased, and they ordered the larger dress from the warehouse. Any dealing I ever had with David's Bridal was always exceptional, and I would recommend them to anyone! Read less
Services Used: Dress & Attire
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