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Davids Bridal

Peoria , AZ

LOCATION

7759 West Bell Road, Suite B
Peoria, AZ 85382 US

PHONE

623-773-3870
Please let this vendor know that you found them on the WeddingWire Network.
Dress & Attire

REVIEWS

4.1
out of 5.0
4.1/5.0
4.1/5.0
4.0/5.0
4.3/5.0
3.9/5.0
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Raquel
Wedding:
9/25/2010
3.9/5.0
Beautiful selections, professional team, although the staff try to help too many customers at once, and you find yourself waiting. Overall great service, products were available quickly.
Beautiful selections, professional team, although the staff try to help too many customers at once, and you find yourself Read more...
Beautiful selections, professional team, although the staff try to help too many customers at once, and you find yourself waiting. Overall great service, products were available quickly. Read less
Services Used: Dress & Attire
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Sandy
Wedding:
8/1/2010
2.9/5.0
My mother and I went into David's Bridal wanting to look at dresses on our own. First thing in the door they wanted to know who we were working with. We told them nobody and that we just wanted to look and try some dresses on without any help. The girl at the front desk was very rude. So we browsed through the dresses and found a few that I wanted to try on. We walked over to the dressing area, and once again the woman there demanded to know who we were working with. Since we weren't working with any of their employees they stuck us in a dressing room so small that my mother and I could barely fit in it with 1 dress. We had the dresses hanging on the rack outside of the door and another employee came over and started to take the dresses. We told her that we were trying those on and she asked us once again who we were working with. I couldn't believe that we had been asked this so many times already and with such attitude from every employee.
I ran into the same problem again when I took my dress in to have it pressed before the wedding. The women in the back acted as if I had committed a crime by not using one of their staff members.
Besides the horrible service and the unprofessional staff. The dresses are great. I found mine very quickly. I only tried on 4 dresses!
I would recommend their dresses, but never their service.
My husband ran into the same problem at Men's Warehouse, their sister company. Maybe a manager needs to do some attitude checks?
My mother and I went into David's Bridal wanting to look at dresses on our own. First thing in the door they wanted to Read more...
My mother and I went into David's Bridal wanting to look at dresses on our own. First thing in the door they wanted to know who we were working with. We told them nobody and that we just wanted to look and try some dresses on without any help. The girl at the front desk was very rude. So we browsed through the dresses and found a few that I wanted to try on. We walked over to the dressing area, and once again the woman there demanded to know who we were working with. Since we weren't working with any of their employees they stuck us in a dressing room so small that my mother and I could barely fit in it with 1 dress. We had the dresses hanging on the rack outside of the door and another employee came over and started to take the dresses. We told her that we were trying those on and she asked us once again who we were working with. I couldn't believe that we had been asked this so many times already and with such attitude from every employee.
I ran into the same problem again when I took my dress in to have it pressed before the wedding. The women in the back acted as if I had committed a crime by not using one of their staff members.
Besides the horrible service and the unprofessional staff. The dresses are great. I found mine very quickly. I only tried on 4 dresses!
I would recommend their dresses, but never their service.
My husband ran into the same problem at Men's Warehouse, their sister company. Maybe a manager needs to do some attitude checks? Read less
Services Used: Dress & Attire
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JenniferN
Wedding:
7/10/2010
4.4/5.0
I was able to find all the pieces to my bridal outfit in one day - dress, jewelry, tiara, veil, shoes! Very convenient and many styles to choose from!
I was able to find all the pieces to my bridal outfit in one day - dress, jewelry, tiara, veil, shoes! Very convenient and Read more...
I was able to find all the pieces to my bridal outfit in one day - dress, jewelry, tiara, veil, shoes! Very convenient and many styles to choose from! Read less
Services Used: Dress & Attire
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Michelle
Wedding:
7/9/2010
1.6/5.0
When I walked in for my appointment, it took them nearly half an hour to see me. (Take note there was maybe 5 total customers in the store) After I was finally seen it took an additional 15 minutes to see my consultant. We finally were able to pick out dresses for the catalog and try them on. About 30 minutes into my appointment another woman walked in, and after that ALL of my consultant's attention switched from me to her. I had to, on multiple occasions stand uncomfortably in my dress for 5-10 minutes at a time while she was helping other people DURING MY APPOINTMENT!
Not only is the customer service here wretched, but the dress quality compared to other stores is HORRIBLE. I guarantee if you go to ANY other small or medium boutique around the Arrowhead area, you will not buy from David's. I bought my Christina Wu designer dress at Addy's Bridal and Alterations for half off the original price (They actually have amazing sales prices) and I payed less than what I would have bought a cheapy, ugly dress from David's. AND I received AMAZING service at Addy's.
Another reason to NOT buy from Davids? They sell your information. That's right. I had random companies calling me that had my personal information trying to scam my credit card info. DONT BUY FROM THEM
When I walked in for my appointment, it took them nearly half an hour to see me. (Take note there was maybe 5 total Read more...
When I walked in for my appointment, it took them nearly half an hour to see me. (Take note there was maybe 5 total customers in the store) After I was finally seen it took an additional 15 minutes to see my consultant. We finally were able to pick out dresses for the catalog and try them on. About 30 minutes into my appointment another woman walked in, and after that ALL of my consultant's attention switched from me to her. I had to, on multiple occasions stand uncomfortably in my dress for 5-10 minutes at a time while she was helping other people DURING MY APPOINTMENT!
Not only is the customer service here wretched, but the dress quality compared to other stores is HORRIBLE. I guarantee if you go to ANY other small or medium boutique around the Arrowhead area, you will not buy from David's. I bought my Christina Wu designer dress at Addy's Bridal and Alterations for half off the original price (They actually have amazing sales prices) and I payed less than what I would have bought a cheapy, ugly dress from David's. AND I received AMAZING service at Addy's.
Another reason to NOT buy from Davids? They sell your information. That's right. I had random companies calling me that had my personal information trying to scam my credit card info. DONT BUY FROM THEM Read less
Services Used: Dress & Attire
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Rebecca
Wedding:
6/13/2010
5.0/5.0
Their staff was very nice, I had already picked out the outfit I had wanted online. No troubles it was the best place to get my dress. :)

Plus the gloves they have are very classy.
Their staff was very nice, I had already picked out the outfit I had wanted online. No troubles it was the best place to Read more...
Their staff was very nice, I had already picked out the outfit I had wanted online. No troubles it was the best place to get my dress. :)

Plus the gloves they have are very classy. Read less
Services Used: Dress & Attire
Default vendor profile pic
Eiza
Wedding:
5/15/2010
3.6/5.0
I got my bridesmaid dresses here. Store has good service if not busy, good deals when they have in store sales. If you're not looking for fancy designs, you will find fair prices here, but if you are patient and have time, wait for the sale to get better deals!
I got my bridesmaid dresses here. Store has good service if not busy, good deals when they have in store sales. If you're Read more...
I got my bridesmaid dresses here. Store has good service if not busy, good deals when they have in store sales. If you're not looking for fancy designs, you will find fair prices here, but if you are patient and have time, wait for the sale to get better deals! Read less
Services Used: Dress & Attire
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abcurro
Wedding:
4/24/2010
2.8/5.0
Most of my experience was good, with the exception of when I went to go find my dress. There was a saleswoman who would not allow me to pull my own dresses because she insisted I was a size 10-12, when I fit perfectly into a size 6 there. It was not until I was very, very insistent that I try smaller sizes. I bought my dress that day, a size 6, one I picked out! Other than that everything went well with the bridesmaids dresses I selected, their alterations and steaming of the dresses.
Most of my experience was good, with the exception of when I went to go find my dress. There was a saleswoman who would Read more...
Most of my experience was good, with the exception of when I went to go find my dress. There was a saleswoman who would not allow me to pull my own dresses because she insisted I was a size 10-12, when I fit perfectly into a size 6 there. It was not until I was very, very insistent that I try smaller sizes. I bought my dress that day, a size 6, one I picked out! Other than that everything went well with the bridesmaids dresses I selected, their alterations and steaming of the dresses. Read less
Services Used: Dress & Attire
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Evelyn
Wedding:
3/27/2010
4.6/5.0
Gia at David's Bridal was great. She was the consultant that helped both me when I went in to find dresses and then she helped my girls too. She always remembered me when I went back in whether it be for alterations or steaming or to pick up the girls dresses. She was great. The only thing I didn't really care for is that even though I went in on a very slow day and other consultants were available she was both helping me and another woman find dresses. She seemed pulled in two different directions.
Gia at David's Bridal was great. She was the consultant that helped both me when I went in to find dresses and then she Read more...
Gia at David's Bridal was great. She was the consultant that helped both me when I went in to find dresses and then she helped my girls too. She always remembered me when I went back in whether it be for alterations or steaming or to pick up the girls dresses. She was great. The only thing I didn't really care for is that even though I went in on a very slow day and other consultants were available she was both helping me and another woman find dresses. She seemed pulled in two different directions. Read less
Services Used: Dress & Attire
Default vendor profile pic
Zach
Wedding:
3/27/2010
1.8/5.0
My wife used the Arrowhead location. The first time my wife went in, she met Rachel and was wow'd. The second time my wife went in, Rachel wasn't there and the service dropped dramatically. They need more people that are more personable. For example, Rachel was someone that would relate to you and looked for what you wanted and what you were looking for. As far as everyone else, they only seemed to care about how much money they were going to make, they didn't care about my wife's big day. My wife liked her dress, however they ordered the wrong dress the first time and then wanted to charge her again to reorder the correct dress. After the dress was ordered and my wife would go back in with the bridesmaids and/or to try on her dress for any alterations, her appointments were not kept and she did not feel like a valued customer. She went 3 times for follow up appointments, and each time had to wait 30 minutes to and hour to be seen. Once you pay your money, they don't care about you.
My wife used the Arrowhead location. The first time my wife went in, she met Rachel and was wow'd. The second time my wife Read more...
My wife used the Arrowhead location. The first time my wife went in, she met Rachel and was wow'd. The second time my wife went in, Rachel wasn't there and the service dropped dramatically. They need more people that are more personable. For example, Rachel was someone that would relate to you and looked for what you wanted and what you were looking for. As far as everyone else, they only seemed to care about how much money they were going to make, they didn't care about my wife's big day. My wife liked her dress, however they ordered the wrong dress the first time and then wanted to charge her again to reorder the correct dress. After the dress was ordered and my wife would go back in with the bridesmaids and/or to try on her dress for any alterations, her appointments were not kept and she did not feel like a valued customer. She went 3 times for follow up appointments, and each time had to wait 30 minutes to and hour to be seen. Once you pay your money, they don't care about you. Read less
Services Used: Dress & Attire
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kim&mike
Wedding:
3/20/2010
5.0/5.0
I was pleased with the service in picking out my dress, altering the dress and all the emails I recieved with coupons and free gifts to help with the rest of my wedding planning.
I was pleased with the service in picking out my dress, altering the dress and all the emails I recieved with coupons and Read more...
I was pleased with the service in picking out my dress, altering the dress and all the emails I recieved with coupons and free gifts to help with the rest of my wedding planning. Read less
Services Used: Dress & Attire
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