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Davids Bridal

Richfield , MN

LOCATION

840 W. 78th St.
Richfield, MN 55423 US

PHONE

612-869-7777

WEBSITE

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Dress & Attire

REVIEWS

3.3
out of 5.0
3.1/5.0
3.2/5.0
3.1/5.0
3.9/5.0
3.2/5.0
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Deb
Wedding:
9/10/2016
3.6/5.0
Overall, I had a really great experience with David's Bridal. Shopping for a dress was pretty much what I thought it would be, but the woman (Deb) that helped me find my dress talked to the people that were with me more than me so it took a while to get going. I mean, I was the one shopping for the dress. They had a wide range of dresses to choose from and the dress I actually bought was fairly cheap as dresses go at $350. It was the alterations that killed me. Plus, a lost a couple of pounds (literally like 2-3 lbs) and had to choose between either paying for another alteration or gaining the weight back. I would not suggest getting a strapless dress. It's so "touchy" when it comes to gaining or loosing weight. Lose weight and the dress might tend to sag a bit. Gain weight and the dress might not fit. Plus, the train is not worth it. They bustled mine where they had to tie it and I kept stepping on it and pulling it up throughout the night.

All that aside, the worst part by far of the experience at David's bridal was my last fitting where I was to try it on one more time to make sure it fit and then take it home if it was good. They basically just gave me the dress, had me try it on, we decided it was good so they had me sign something. After that, they basically ignored me and my Matron of Honor. We didn't know if we had to take anything with us as we took the dress home. We didn't know if we were good or what was the deal. The alterations person that helped us was basically distracted with helping other people. I'm just wondering why we had an appointment time if that was the case. I felt ignored and like I was bothering them.

There's room for improvement at this David's Bridal, but I would recommend people go there nonetheless.
Overall, I had a really great experience with David's Bridal. Shopping for a dress was pretty much what I thought it would Read more...
Overall, I had a really great experience with David's Bridal. Shopping for a dress was pretty much what I thought it would be, but the woman (Deb) that helped me find my dress talked to the people that were with me more than me so it took a while to get going. I mean, I was the one shopping for the dress. They had a wide range of dresses to choose from and the dress I actually bought was fairly cheap as dresses go at $350. It was the alterations that killed me. Plus, a lost a couple of pounds (literally like 2-3 lbs) and had to choose between either paying for another alteration or gaining the weight back. I would not suggest getting a strapless dress. It's so "touchy" when it comes to gaining or loosing weight. Lose weight and the dress might tend to sag a bit. Gain weight and the dress might not fit. Plus, the train is not worth it. They bustled mine where they had to tie it and I kept stepping on it and pulling it up throughout the night.

All that aside, the worst part by far of the experience at David's bridal was my last fitting where I was to try it on one more time to make sure it fit and then take it home if it was good. They basically just gave me the dress, had me try it on, we decided it was good so they had me sign something. After that, they basically ignored me and my Matron of Honor. We didn't know if we had to take anything with us as we took the dress home. We didn't know if we were good or what was the deal. The alterations person that helped us was basically distracted with helping other people. I'm just wondering why we had an appointment time if that was the case. I felt ignored and like I was bothering them.

There's room for improvement at this David's Bridal, but I would recommend people go there nonetheless. Read less
Services Used: Dress & Attire
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Hannah
Wedding:
8/6/2016
4.6/5.0
My dress was perfect! The first dress I tried on! Jan was so helpful and really listened to me. Alterations were wonderful!
My dress was perfect! The first dress I tried on! Jan was so helpful and really listened to me. Alterations were Read more...
My dress was perfect! The first dress I tried on! Jan was so helpful and really listened to me. Alterations were wonderful! Read less
Services Used: Dress & Attire
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Lisa
Wedding:
8/8/2015
3.9/5.0
Being the mother of the bride and the one paying for the wedding dress, I felt the woman helping us, didn't really listen to me very much. I understand that the bride and her wishes are uppermost in their minds, but I felt she didn't really respect me as the mother. I wasn't being disrespectful or rude, just suggesting things and she just totally ignored me. However, the dress we picked was beautiful and affordable and came very quickly. I would go back to this store, but would hope I would be treated a little better next time.
Being the mother of the bride and the one paying for the wedding dress, I felt the woman helping us, didn't really listen Read more...
Being the mother of the bride and the one paying for the wedding dress, I felt the woman helping us, didn't really listen to me very much. I understand that the bride and her wishes are uppermost in their minds, but I felt she didn't really respect me as the mother. I wasn't being disrespectful or rude, just suggesting things and she just totally ignored me. However, the dress we picked was beautiful and affordable and came very quickly. I would go back to this store, but would hope I would be treated a little better next time. Read less
Services Used: Dress & Attire
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Kiersten
Wedding:
6/14/2014
1.4/5.0
I went to the Rochester, MN location to purchase my dress and had an absolutely wonderful experience and needed to go back to purchase my undergarments and decided to go to this location because it was closer to where I live. Huge mistake. I felt like because I was purchasing something minor rather than an expensive dress, no one cared about assisting me and I felt like more of a burden than anything. I found a corset that worked well under my wedding dress and asked the associate if they had a new one rather than used, so she went to look and ended up bringing me the wrong size (which I didn't find out until my final dress fitting)! When I went back to exchange it for the proper size, what should have been a 5 minute trip turned into almost 40 minutes because the gal helping me decided to help another woman look for a bridesmaid dress. I never got a brand new corset, but wanted out of there so bad I didn't care.
I went to the Rochester, MN location to purchase my dress and had an absolutely wonderful experience and needed to go back Read more...
I went to the Rochester, MN location to purchase my dress and had an absolutely wonderful experience and needed to go back to purchase my undergarments and decided to go to this location because it was closer to where I live. Huge mistake. I felt like because I was purchasing something minor rather than an expensive dress, no one cared about assisting me and I felt like more of a burden than anything. I found a corset that worked well under my wedding dress and asked the associate if they had a new one rather than used, so she went to look and ended up bringing me the wrong size (which I didn't find out until my final dress fitting)! When I went back to exchange it for the proper size, what should have been a 5 minute trip turned into almost 40 minutes because the gal helping me decided to help another woman look for a bridesmaid dress. I never got a brand new corset, but wanted out of there so bad I didn't care. Read less
Services Used: Dress & Attire
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Kelli
Wedding:
6/14/2014
3.6/5.0
It took me a few trips to find my dress. Once i told the lady i wanted to pick out my own dresses instead of hey trying to find ones for me, it worked out great.
It took me a few trips to find my dress. Once i told the lady i wanted to pick out my own dresses instead of hey trying to Read more...
It took me a few trips to find my dress. Once i told the lady i wanted to pick out my own dresses instead of hey trying to find ones for me, it worked out great. Read less
Services Used: Dress & Attire
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Nancy
Wedding:
5/17/2014
4.9/5.0
Very helpful with finding my bridesmaids dresses
Very helpful with finding my bridesmaids dresses
Very helpful with finding my bridesmaids dresses Read less
Services Used: Dress & Attire
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Brandy
Wedding:
10/5/2013
4.5/5.0
We had a wardrobe malfunction 1 week before the wedding, and I had my 13 year daughter in tears. They solved all the problems with no extra fees. We did get two dresses at the Maple Grove location, would not go back there ever again. They should consider moving the staff from Richfield to that store to teach them customer service!
We had a wardrobe malfunction 1 week before the wedding, and I had my 13 year daughter in tears. They solved all the Read more...
We had a wardrobe malfunction 1 week before the wedding, and I had my 13 year daughter in tears. They solved all the problems with no extra fees. We did get two dresses at the Maple Grove location, would not go back there ever again. They should consider moving the staff from Richfield to that store to teach them customer service! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
3.6/5.0
I bought my dress at Davids. I found it extremely helpful that I could make my appointment online and start a list of "favorites" that they could have ready for me to try on when I arrived. It was crowded- but I went on a Saturday. I recommend going on a weekday or evening if possible to have a better one-on-one consultation. I found my dress the same day! The consultant was very friendly and patient even though she was working with a couple other girls.
I bought my dress at Davids. I found it extremely helpful that I could make my appointment online and start a list of Read more...
I bought my dress at Davids. I found it extremely helpful that I could make my appointment online and start a list of "favorites" that they could have ready for me to try on when I arrived. It was crowded- but I went on a Saturday. I recommend going on a weekday or evening if possible to have a better one-on-one consultation. I found my dress the same day! The consultant was very friendly and patient even though she was working with a couple other girls. Read less
Services Used: Dress & Attire
Default vendor profile pic
Anonymous
Wedding:
1+ year ago
4.2/5.0
We selected our wedding dress and attendant dresses from their selection. They were very courteous, and respected our budget. Dress was customized in a timely manner.
We selected our wedding dress and attendant dresses from their selection. They were very courteous, and respected our Read more...
We selected our wedding dress and attendant dresses from their selection. They were very courteous, and respected our budget. Dress was customized in a timely manner. Read less
Services Used: Dress & Attire
Default vendor profile pic
Anonymous
Wedding:
1+ year ago
1.2/5.0
I was able to find my dress here but when I came to pick out my dress I had a eleven o clock appointment and they were still setting people up and we had to wait an hour so my appointment when in to my bridesmaids time and they were even able to look at anything and the workers paid little attention to them in trying to find a dress. I found a dress for a good price that I liked but alterations was a nightmare I would think we agreed on something and when I got the dress back it was not altered at all as said. Such as I had a cover I was wearing with the dress that I wanted to have the sleeves shortened and filled, and when came to get it they had only over the back of the jackets and not done anything to the sleeves. the alterations ladies were also rude and seemed too busy to help.
I was able to find my dress here but when I came to pick out my dress I had a eleven o clock appointment and they were Read more...
I was able to find my dress here but when I came to pick out my dress I had a eleven o clock appointment and they were still setting people up and we had to wait an hour so my appointment when in to my bridesmaids time and they were even able to look at anything and the workers paid little attention to them in trying to find a dress. I found a dress for a good price that I liked but alterations was a nightmare I would think we agreed on something and when I got the dress back it was not altered at all as said. Such as I had a cover I was wearing with the dress that I wanted to have the sleeves shortened and filled, and when came to get it they had only over the back of the jackets and not done anything to the sleeves. the alterations ladies were also rude and seemed too busy to help. Read less
Services Used: Dress & Attire
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