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Davids Bridal

Richfield , MN

LOCATION

840 W. 78th St.
Richfield, MN US 55423 (map)

PHONE

612-869-7777

WEBSITE

View website
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Dress & Attire

REVIEWS

3.3
out of 5.0
3.2/5.0
3.2/5.0
3.1/5.0
3.9/5.0
3.2/5.0
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Anonymous
Wedding:
Recently Married
3.6/5.0
I bought my dress at Davids. I found it extremely helpful that I could make my appointment online and start a list of "favorites" that they could have ready for me to try on when I arrived. It was crowded- but I went on a Saturday. I recommend going on a weekday or evening if possible to have a better one-on-one consultation. I found my dress the same day! The consultant was very friendly and patient even though she was working with a couple other girls.
I bought my dress at Davids. I found it extremely helpful that I could make my appointment online and start a list of Read more...
I bought my dress at Davids. I found it extremely helpful that I could make my appointment online and start a list of "favorites" that they could have ready for me to try on when I arrived. It was crowded- but I went on a Saturday. I recommend going on a weekday or evening if possible to have a better one-on-one consultation. I found my dress the same day! The consultant was very friendly and patient even though she was working with a couple other girls. Read less
Services Used: Dress & Attire
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Kiersten
Wedding:
6/14/2014
1.4/5.0
I went to the Rochester, MN location to purchase my dress and had an absolutely wonderful experience and needed to go back to purchase my undergarments and decided to go to this location because it was closer to where I live. Huge mistake. I felt like because I was purchasing something minor rather than an expensive dress, no one cared about assisting me and I felt like more of a burden than anything. I found a corset that worked well under my wedding dress and asked the associate if they had a new one rather than used, so she went to look and ended up bringing me the wrong size (which I didn't find out until my final dress fitting)! When I went back to exchange it for the proper size, what should have been a 5 minute trip turned into almost 40 minutes because the gal helping me decided to help another woman look for a bridesmaid dress. I never got a brand new corset, but wanted out of there so bad I didn't care.
I went to the Rochester, MN location to purchase my dress and had an absolutely wonderful experience and needed to go back Read more...
I went to the Rochester, MN location to purchase my dress and had an absolutely wonderful experience and needed to go back to purchase my undergarments and decided to go to this location because it was closer to where I live. Huge mistake. I felt like because I was purchasing something minor rather than an expensive dress, no one cared about assisting me and I felt like more of a burden than anything. I found a corset that worked well under my wedding dress and asked the associate if they had a new one rather than used, so she went to look and ended up bringing me the wrong size (which I didn't find out until my final dress fitting)! When I went back to exchange it for the proper size, what should have been a 5 minute trip turned into almost 40 minutes because the gal helping me decided to help another woman look for a bridesmaid dress. I never got a brand new corset, but wanted out of there so bad I didn't care. Read less
Services Used: Dress & Attire
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Kelli
Wedding:
6/14/2014
3.6/5.0
It took me a few trips to find my dress. Once i told the lady i wanted to pick out my own dresses instead of hey trying to find ones for me, it worked out great.
It took me a few trips to find my dress. Once i told the lady i wanted to pick out my own dresses instead of hey trying to Read more...
It took me a few trips to find my dress. Once i told the lady i wanted to pick out my own dresses instead of hey trying to find ones for me, it worked out great. Read less
Services Used: Dress & Attire
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Nancy
Wedding:
5/17/2014
4.9/5.0
Very helpful with finding my bridesmaids dresses
Very helpful with finding my bridesmaids dresses
Very helpful with finding my bridesmaids dresses Read less
Services Used: Dress & Attire
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Brandy
Wedding:
10/5/2013
4.5/5.0
We had a wardrobe malfunction 1 week before the wedding, and I had my 13 year daughter in tears. They solved all the problems with no extra fees. We did get two dresses at the Maple Grove location, would not go back there ever again. They should consider moving the staff from Richfield to that store to teach them customer service!
We had a wardrobe malfunction 1 week before the wedding, and I had my 13 year daughter in tears. They solved all the Read more...
We had a wardrobe malfunction 1 week before the wedding, and I had my 13 year daughter in tears. They solved all the problems with no extra fees. We did get two dresses at the Maple Grove location, would not go back there ever again. They should consider moving the staff from Richfield to that store to teach them customer service! Read less
Services Used: Dress & Attire
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Maddog
Wedding:
3/23/2012
4.7/5.0
I had a pretty good experience at David's Bridal. I really like my dress and for the money it was a good deal. I do wish I could have had a little more individual attention but didn't really expect it going to a bigger chain store. Everyone was nice and my dress arrived in before expected.
I had a pretty good experience at David's Bridal. I really like my dress and for the money it was a good deal. I do wish I Read more...
I had a pretty good experience at David's Bridal. I really like my dress and for the money it was a good deal. I do wish I could have had a little more individual attention but didn't really expect it going to a bigger chain store. Everyone was nice and my dress arrived in before expected. Read less
Services Used: Dress & Attire
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tracyw
Wedding:
10/29/2011
4.8/5.0
I had a great experience with Davids in Richfield! I bought one of the most expensive dresses there, so it was a decent quality for the price (compared to high priced boutiques). The dress came in quickly. It had a spot on it, very small, but I could see it, so I feared others could. I pointed it out to a sales associate and without questioning she got a manager, manager said that she would get me a new dress asap. Within a couple weeks they had a new dress in and it had a similar spot but in a less noticeable area. I pointed it out and they said it looked like the chalk they use when making the dress, but said if I would take that dress they could give me a discount. Which I happily did, since it was one TINY white spot on the side. I brought the dress home and made my appt for alterations right away. The only thing I needed was a bustle, so I was very lucky, as they get expensive. Alterations went great! When my mom when to pick up the dress, they almost let her leave with the wrong one, but my mom noticed and they brought out the correct dress and she was on her way. You would have never know my dress was from a "chain"-it was amazing and I received numerous compliments on it in person and from photos! I loved my dress and had an overall great experience!
I had a great experience with Davids in Richfield! I bought one of the most expensive dresses there, so it was a decent Read more...
I had a great experience with Davids in Richfield! I bought one of the most expensive dresses there, so it was a decent quality for the price (compared to high priced boutiques). The dress came in quickly. It had a spot on it, very small, but I could see it, so I feared others could. I pointed it out to a sales associate and without questioning she got a manager, manager said that she would get me a new dress asap. Within a couple weeks they had a new dress in and it had a similar spot but in a less noticeable area. I pointed it out and they said it looked like the chalk they use when making the dress, but said if I would take that dress they could give me a discount. Which I happily did, since it was one TINY white spot on the side. I brought the dress home and made my appt for alterations right away. The only thing I needed was a bustle, so I was very lucky, as they get expensive. Alterations went great! When my mom when to pick up the dress, they almost let her leave with the wrong one, but my mom noticed and they brought out the correct dress and she was on her way. You would have never know my dress was from a "chain"-it was amazing and I received numerous compliments on it in person and from photos! I loved my dress and had an overall great experience! Read less
Services Used: Dress & Attire
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Emily
Wedding:
7/22/2011
4.6/5.0
Great place to get a dress. Had a few minor bumps. At first they gave me a new person who didn't ask what I was looking for and then after I told her she brought me the opposite of what I said I wanted. They fixed that promptly, had my dress rushed, and did beautiful altering! Absolutely loved my dress.
Great place to get a dress. Had a few minor bumps. At first they gave me a new person who didn't ask what I was looking Read more...
Great place to get a dress. Had a few minor bumps. At first they gave me a new person who didn't ask what I was looking for and then after I told her she brought me the opposite of what I said I wanted. They fixed that promptly, had my dress rushed, and did beautiful altering! Absolutely loved my dress. Read less
Services Used: Dress & Attire
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Ehendricks1972
Wedding:
5/21/2011
4.4/5.0
Bridesmaid dresses where perfect! Everything went great and the staff was super friendly!
Bridesmaid dresses where perfect! Everything went great and the staff was super friendly!
Bridesmaid dresses where perfect! Everything went great and the staff was super friendly! Read less
Services Used: Dress & Attire
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lauranie88
Wedding:
4/2/2011
4.1/5.0
About a month after our engagement, I went dress shopping with my mom, MOH, and one of my sisters. We made an appointment at a local bridal shop and I was really disappointed with the selection. The one thing that I knew going into it was that I did not want a strapless dress. That seemed to be all that the local shop had. So we headed over to David's Bridal, without an appointment, on a busy Saturday. They were able to squeeze us in and I tried on a TON of dresses. They had a large selection and my consultant was really helpful and listened really well. I found my dress immediately, but still tried on more dresses just to be sure. I LOVE LOVE LOVE my dress and despite their bad rap, I thought that David's Bridal was a very helpful and fun environment to go dress shopping in.
About a month after our engagement, I went dress shopping with my mom, MOH, and one of my sisters. We made an appointment Read more...
About a month after our engagement, I went dress shopping with my mom, MOH, and one of my sisters. We made an appointment at a local bridal shop and I was really disappointed with the selection. The one thing that I knew going into it was that I did not want a strapless dress. That seemed to be all that the local shop had. So we headed over to David's Bridal, without an appointment, on a busy Saturday. They were able to squeeze us in and I tried on a TON of dresses. They had a large selection and my consultant was really helpful and listened really well. I found my dress immediately, but still tried on more dresses just to be sure. I LOVE LOVE LOVE my dress and despite their bad rap, I thought that David's Bridal was a very helpful and fun environment to go dress shopping in. Read less
Services Used: Dress & Attire
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anders43
Wedding:
10/16/2010
5.0/5.0
I did not get my dress here, butthe brides maid dresses. The entire process was quick and easy.
I did not get my dress here, butthe brides maid dresses. The entire process was quick and easy.
I did not get my dress here, butthe brides maid dresses. The entire process was quick and easy. Read less
Services Used: Dress & Attire
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FlyingPigExperience
Wedding:
10/16/2010
4.0/5.0
They had dresses in all sizes to try on. I LOVED that. They also let me exchange my dress TWICE for a smaller size. I shopped around for alterations and they had the best price. The final fitting apt was rushed and the sales lady kept asking 'does the bride like it' and if i 'felt like a princess' which I didnt like and I told her but she still did. I didnt feel like a person- never used my name only 'bride'- but the selection and the friendly alterations people made up for it.
They had dresses in all sizes to try on. I LOVED that. They also let me exchange my dress TWICE for a smaller size. I Read more...
They had dresses in all sizes to try on. I LOVED that. They also let me exchange my dress TWICE for a smaller size. I shopped around for alterations and they had the best price. The final fitting apt was rushed and the sales lady kept asking 'does the bride like it' and if i 'felt like a princess' which I didnt like and I told her but she still did. I didnt feel like a person- never used my name only 'bride'- but the selection and the friendly alterations people made up for it. Read less
Services Used: Dress & Attire
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sannasu
Wedding:
10/11/2010
1.8/5.0
I did not get my dress here. I signed up for an appointment and they double booked me and I saw my consultant 3 times in my entire visit. The value of the dress matched the quality, which wasn't high. Then they sign you up to some mailing list and I kept getting badgered by phone calls.
I did not get my dress here. I signed up for an appointment and they double booked me and I saw my consultant 3 times in Read more...
I did not get my dress here. I signed up for an appointment and they double booked me and I saw my consultant 3 times in my entire visit. The value of the dress matched the quality, which wasn't high. Then they sign you up to some mailing list and I kept getting badgered by phone calls. Read less
Services Used: Dress & Attire
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Nicolette
Wedding:
9/25/2010
2.1/5.0
I will never do business with David's Bridal again. My first visit was great. The attendant was very helpful and I chose the first dress I tried on and at a great price. Unfortunately they didn't have a slip in my size, so the one I tried on was bigger. I ordered the correct size and found out that it didn't look at all like it did in the store and wouldn't work with my dress - it made it look like I didn't have a waist (I'm a slender size 4) and the back showed a good 2 inches of the slip. So, I was stuck with a slip I couldn't use, and they wouldn't give me a refund since "all sales were final". I felt completely ripped off - talk about bait and switch!

When I took my bridesmaids in for their fitting, our attendant did little to nothing to help us. Not only did we have to get many of the dresses ourselves, they didn't have dresses in all sizes. (They didn't have an 8 or a 10 - normal sizes!) They gave one of my bridesmaids a totally different style to try on in her size, and told her it would be compatible. It wasn't! When it arrived it was way too tight on her, and David's Bridal had the audacity to charge her for alterations!

I found out after the girls made their purchases that the cashier didn't ring up the $20 coupon off their dresses. I called the Monday after (we had a Sat appt) and explained the situation. They told me they couldn't give them a refund unless they made a return! Unbelievable! I have never heard of a company that couldn't do a charge back to a credit card, especially within 2 days - they probably didn't even place the orders yet. Their explanation was it would delay shipment. I asked how long, given that we were only 2 days past. The girl said it would cause the dresses to arrive 2 months later than the original date... Are you kidding me?! She said the only thing they could do would be to have the girls call back when their dresses were in, and then they could refund their $20. Ridiculous. I made note of all of this and they said they would note in their computer.

Of course when my bridesmaids called in it wouldn't be that easy. They put one of them on hold for an hour while they were at a "meeting". The phone kept re-ringing after a while and they would pick up and place her back on hold. She didn't even get a chance to give them a number to call her back. So, unbelievably rude! When she finally spoke to someone, she had a hell of a time trying to explain the situation - which should have been in the computer, right? They finally found the note, and reimbursed her.

David's Bridal may seem cheap and easy, but unfortunately many of their staff members are careless, dishonest, unhelpful, and extremely rude. With everything else a bride has to worry about, save yourself the headache and do business elsewhere!
I will never do business with David's Bridal again. My first visit was great. The attendant was very helpful and I chose Read more...
I will never do business with David's Bridal again. My first visit was great. The attendant was very helpful and I chose the first dress I tried on and at a great price. Unfortunately they didn't have a slip in my size, so the one I tried on was bigger. I ordered the correct size and found out that it didn't look at all like it did in the store and wouldn't work with my dress - it made it look like I didn't have a waist (I'm a slender size 4) and the back showed a good 2 inches of the slip. So, I was stuck with a slip I couldn't use, and they wouldn't give me a refund since "all sales were final". I felt completely ripped off - talk about bait and switch!

When I took my bridesmaids in for their fitting, our attendant did little to nothing to help us. Not only did we have to get many of the dresses ourselves, they didn't have dresses in all sizes. (They didn't have an 8 or a 10 - normal sizes!) They gave one of my bridesmaids a totally different style to try on in her size, and told her it would be compatible. It wasn't! When it arrived it was way too tight on her, and David's Bridal had the audacity to charge her for alterations!

I found out after the girls made their purchases that the cashier didn't ring up the $20 coupon off their dresses. I called the Monday after (we had a Sat appt) and explained the situation. They told me they couldn't give them a refund unless they made a return! Unbelievable! I have never heard of a company that couldn't do a charge back to a credit card, especially within 2 days - they probably didn't even place the orders yet. Their explanation was it would delay shipment. I asked how long, given that we were only 2 days past. The girl said it would cause the dresses to arrive 2 months later than the original date... Are you kidding me?! She said the only thing they could do would be to have the girls call back when their dresses were in, and then they could refund their $20. Ridiculous. I made note of all of this and they said they would note in their computer.

Of course when my bridesmaids called in it wouldn't be that easy. They put one of them on hold for an hour while they were at a "meeting". The phone kept re-ringing after a while and they would pick up and place her back on hold. She didn't even get a chance to give them a number to call her back. So, unbelievably rude! When she finally spoke to someone, she had a hell of a time trying to explain the situation - which should have been in the computer, right? They finally found the note, and reimbursed her.

David's Bridal may seem cheap and easy, but unfortunately many of their staff members are careless, dishonest, unhelpful, and extremely rude. With everything else a bride has to worry about, save yourself the headache and do business elsewhere! Read less
Services Used: Dress & Attire
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emgaz1352
Wedding:
7/1/2010
2.0/5.0
I had a terrible experience at David's Bridal. My first visit seemed too easy: I fell in love with my dress right away without much help from an associate. My second visit was a disaster. The dress had a huge stain and there was a terrible language barrier between the alterationist and myself. After 2 weeks of emails and vmail exchanges, someone finally helped me out. However, I would NEVER suggest to a friend of mine to use this vendor.

Beware, sometimes a good deal comes with other costs.
I had a terrible experience at David's Bridal. My first visit seemed too easy: I fell in love with my dress right away Read more...
I had a terrible experience at David's Bridal. My first visit seemed too easy: I fell in love with my dress right away without much help from an associate. My second visit was a disaster. The dress had a huge stain and there was a terrible language barrier between the alterationist and myself. After 2 weeks of emails and vmail exchanges, someone finally helped me out. However, I would NEVER suggest to a friend of mine to use this vendor.

Beware, sometimes a good deal comes with other costs. Read less
Services Used: Dress & Attire
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Heather
Wedding:
6/5/2010
5.0/5.0
I found my dress within the first couple dresses I tried on. They were very friendly and helpful. I had bought my dress a year before I got married, and ended up losing a dress size throughout that year. I was able to bring my dress back in and have them exchange it for a smaller size!
I found my dress within the first couple dresses I tried on. They were very friendly and helpful. I had bought my dress a Read more...
I found my dress within the first couple dresses I tried on. They were very friendly and helpful. I had bought my dress a year before I got married, and ended up losing a dress size throughout that year. I was able to bring my dress back in and have them exchange it for a smaller size! Read less
Services Used: Dress & Attire
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wals0097
Wedding:
1/9/2010
4.1/5.0
I loved the first dress I tried on. The sales woman was so nice and spot on with her dress choices for me to try on. She also found the coordinating jewelry and veils without a moments notice.
For the bridesmaids dresses if you arrived with an appointment, they were very nice, professional and fun to work with. Even on a weekday night it was a little difficult to get help if you didn't have an appointment. Then, I was there 7 weeks before the wedding with one of my bridesmaids and they told me that if all of my bridesmaids didn't have their dress by now there would be no chance of getting them in time for the wedding! This threw me in a panic because I knew that at least two had not ordered thier dresses yet. They ordered them within the week and got them in under two weeks! Without them being rush ordered or shipped overnight. I found that to be a lot of undue stress that should have been handled bettr.
I loved the first dress I tried on. The sales woman was so nice and spot on with her dress choices for me to try on. She Read more...
I loved the first dress I tried on. The sales woman was so nice and spot on with her dress choices for me to try on. She also found the coordinating jewelry and veils without a moments notice.
For the bridesmaids dresses if you arrived with an appointment, they were very nice, professional and fun to work with. Even on a weekday night it was a little difficult to get help if you didn't have an appointment. Then, I was there 7 weeks before the wedding with one of my bridesmaids and they told me that if all of my bridesmaids didn't have their dress by now there would be no chance of getting them in time for the wedding! This threw me in a panic because I knew that at least two had not ordered thier dresses yet. They ordered them within the week and got them in under two weeks! Without them being rush ordered or shipped overnight. I found that to be a lot of undue stress that should have been handled bettr. Read less
Services Used: Dress & Attire, Jewelry
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AJK
Wedding:
10/17/2009
4.6/5.0
We ordered the bridesmaid dresses from David's. The girl who helped us when the bridesmaids tried their dresses on was a little bizzare, but otherwise we were happy with the service. The dresses were a little pricey, but they were well-made. One of my bridesmaids thought that she had ordered a different size and they didn't even question her, they just went ahead and ordered the size that she thought she had ordered. The dresses came in within the timeframe specified. Overall, a very good experience. Definitely go during the week or on a Friday night if you can, though. The weekends are CRAZY busy!
We ordered the bridesmaid dresses from David's. The girl who helped us when the bridesmaids tried their dresses on was a Read more...
We ordered the bridesmaid dresses from David's. The girl who helped us when the bridesmaids tried their dresses on was a little bizzare, but otherwise we were happy with the service. The dresses were a little pricey, but they were well-made. One of my bridesmaids thought that she had ordered a different size and they didn't even question her, they just went ahead and ordered the size that she thought she had ordered. The dresses came in within the timeframe specified. Overall, a very good experience. Definitely go during the week or on a Friday night if you can, though. The weekends are CRAZY busy! Read less
Services Used: Dress & Attire
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ldkieffer
Wedding:
9/19/2009
3.7/5.0
i SO did not want to buy my dress from a chain store. but my mom insisted we try david's. i'm glad i did, because i found my dress right away. their selection surprised me (in a good way). the first time i went to david's i had a fantastic salesperson. she was understated, gentle + not even the tiniest bit pushy. she didn't try to up-sell anything + she let me take my time. i wanted to take some time to think about it before i bought the dress. when i came back the second time, i had a VERY rude, unprofessional, pushy salesperson. she made some incredibly inappropriate comments in front of the mother of the groom (!), + was just obnoxious. i couldn't wait to get out of there + come back when the first salesperson could help me. i called in + made sure that the first salesperson would be there when i went in to purchase the dress because i wanted her to get the commission. she helped me find undergarments, as well... which was really helpful since i'm a 34 DD + it's really hard to find undergarments that work for me.
i SO did not want to buy my dress from a chain store. but my mom insisted we try david's. i'm glad i did, because i found Read more...
i SO did not want to buy my dress from a chain store. but my mom insisted we try david's. i'm glad i did, because i found my dress right away. their selection surprised me (in a good way). the first time i went to david's i had a fantastic salesperson. she was understated, gentle + not even the tiniest bit pushy. she didn't try to up-sell anything + she let me take my time. i wanted to take some time to think about it before i bought the dress. when i came back the second time, i had a VERY rude, unprofessional, pushy salesperson. she made some incredibly inappropriate comments in front of the mother of the groom (!), + was just obnoxious. i couldn't wait to get out of there + come back when the first salesperson could help me. i called in + made sure that the first salesperson would be there when i went in to purchase the dress because i wanted her to get the commission. she helped me find undergarments, as well... which was really helpful since i'm a 34 DD + it's really hard to find undergarments that work for me. Read less
Services Used: Dress & Attire
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kolirene
Wedding:
9/19/2009
1.1/5.0
Once I purchased my $1000 gown, I was nothing to them.. I had 11 bridesmaid dresses ordered, and I had to call everytime they ordered, because they didn't receive the $20 discount. They gave me the wrong size and color on 2 dresses.. After I picked up the last dress, I said good riddance
Once I purchased my $1000 gown, I was nothing to them.. I had 11 bridesmaid dresses ordered, and I had to call everytime Read more...
Once I purchased my $1000 gown, I was nothing to them.. I had 11 bridesmaid dresses ordered, and I had to call everytime they ordered, because they didn't receive the $20 discount. They gave me the wrong size and color on 2 dresses.. After I picked up the last dress, I said good riddance Read less
Services Used: Dress & Attire
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jwill1029
Wedding:
9/19/2009
4.4/5.0
While having heard many varying opinions about David's Bridal, I actually enjoyed my experience there for the most part. Our sales person, Erin was a lot of fun and great to deal with. She helped pick out dresses of the style I wanted to look at, and never pressured or hurried us at all. I knew going into it that David's isnt, nor doesnt claim to be like the other bridal stores. I went there to find a dress I would like for hopefully a decent price, so I could spend more on other areas of my wedding. My dress was great, arrived actually earlier than they said it would, and held up great on my wedding day. I received many complements.

The only reason I did not give them a 5 in all categories was because of their alterations department. While I did not have my dress altered there, the two calls I placed there for information was not pleasant.
While having heard many varying opinions about David's Bridal, I actually enjoyed my experience there for the most part. Read more...
While having heard many varying opinions about David's Bridal, I actually enjoyed my experience there for the most part. Our sales person, Erin was a lot of fun and great to deal with. She helped pick out dresses of the style I wanted to look at, and never pressured or hurried us at all. I knew going into it that David's isnt, nor doesnt claim to be like the other bridal stores. I went there to find a dress I would like for hopefully a decent price, so I could spend more on other areas of my wedding. My dress was great, arrived actually earlier than they said it would, and held up great on my wedding day. I received many complements.

The only reason I did not give them a 5 in all categories was because of their alterations department. While I did not have my dress altered there, the two calls I placed there for information was not pleasant. Read less
Services Used: Dress & Attire
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MYWEDO9
Wedding:
9/12/2009
2.2/5.0
Davids Bridal was an average vendor. Their customer service is not exceptional. I went in to show my gown to my friend ? not even to try it on- the store was empty and the sales people could not accommodate me for even 10 minutes if I did not have an appointment. The gown I bought was reasonably priced. I was able to get a new gown because we had to special order a petite. If this gown would have been available at another shop I would have bought it there. Unfortunately it was exclusive to Davids Bridal.
Davids Bridal was an average vendor. Their customer service is not exceptional. I went in to show my gown to my friend ? Read more...
Davids Bridal was an average vendor. Their customer service is not exceptional. I went in to show my gown to my friend ? not even to try it on- the store was empty and the sales people could not accommodate me for even 10 minutes if I did not have an appointment. The gown I bought was reasonably priced. I was able to get a new gown because we had to special order a petite. If this gown would have been available at another shop I would have bought it there. Unfortunately it was exclusive to Davids Bridal. Read less
Services Used: Dress & Attire
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leahntony
Wedding:
8/16/2009
1.2/5.0
I showed up on a Thursday night for the initial shopping of dresses. I was the only customer in the shop and was treated rudly but I wanted to make it to get a discount on a gown since the sale was almost over. The staff acted as if I was inconveniencing them. I went back later with my mother in law and sister in law to try on their dresses. We had to pick dresses ourselves and never was assisted by our supposed Bridal Consultant other than opening up the dressing room. When I went in for my fitting, thank God the dress didn't need alterations because again the worst customer service I have received ever. I was a budget bride and every other vendor made me feel valued EXCEPT for David's bridal. I was just a number to them. I would not recommend coming there.
I showed up on a Thursday night for the initial shopping of dresses. I was the only customer in the shop and was treated Read more...
I showed up on a Thursday night for the initial shopping of dresses. I was the only customer in the shop and was treated rudly but I wanted to make it to get a discount on a gown since the sale was almost over. The staff acted as if I was inconveniencing them. I went back later with my mother in law and sister in law to try on their dresses. We had to pick dresses ourselves and never was assisted by our supposed Bridal Consultant other than opening up the dressing room. When I went in for my fitting, thank God the dress didn't need alterations because again the worst customer service I have received ever. I was a budget bride and every other vendor made me feel valued EXCEPT for David's bridal. I was just a number to them. I would not recommend coming there. Read less
Services Used: Dress & Attire
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Carrie
Wedding:
8/7/2009
3.4/5.0
I loved my dress.
I loved my dress.
I loved my dress. Read less
Services Used: Dress & Attire
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Lanae
Wedding:
7/4/2009
1.4/5.0
In the past 3 years we have had 3 weddings and 2 formal events. We have used David's Bridal for all occasions. I must say that this has been the worse experience ever. Planning a wedding is stressful enough. The service I received from the Richfield location was definitely unsatisfactory. Among several issues including ordering, sales help, wrong items being shipped, I was never greeted at the door as others were. My shoes were dyed the wrong color and then not corrected on time as promised. I requested to speak to the store manager and left 3 messages in which none of my calls were returned. Once everything was rectified, I did not even get an apology. I even tried contacting the corp office to complain and no response. Needless to say, I will not be doing any future business with this location.
In the past 3 years we have had 3 weddings and 2 formal events. We have used David's Bridal for all occasions. I must say Read more...
In the past 3 years we have had 3 weddings and 2 formal events. We have used David's Bridal for all occasions. I must say that this has been the worse experience ever. Planning a wedding is stressful enough. The service I received from the Richfield location was definitely unsatisfactory. Among several issues including ordering, sales help, wrong items being shipped, I was never greeted at the door as others were. My shoes were dyed the wrong color and then not corrected on time as promised. I requested to speak to the store manager and left 3 messages in which none of my calls were returned. Once everything was rectified, I did not even get an apology. I even tried contacting the corp office to complain and no response. Needless to say, I will not be doing any future business with this location. Read less
Services Used: Dress & Attire
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megs09
Wedding:
6/27/2009
3.1/5.0
There were a few problems and miscommunications along the way, but in the end I got the dress that I wanted and the alterations were perfect. I also got a great deal on my dress.
There were a few problems and miscommunications along the way, but in the end I got the dress that I wanted and the Read more...
There were a few problems and miscommunications along the way, but in the end I got the dress that I wanted and the alterations were perfect. I also got a great deal on my dress. Read less
Services Used: Dress & Attire
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dbennett13
Wedding:
6/13/2009
3.5/5.0
After having gone to the David's Bridal in Har Mar mall (a nightmare) this was a much better experience. Staff was helpful and attentive in helping me pick out my dress. It arrived at the shop much sooner than I expected which lessened my anxiety quite a bit right before the wedding. I was somewhat concerned that the staff did not know how to bustle the dress during my first fitting, or after the alterations were done. Also, alterations done at the shop had to be redone as the hem was uneven. They did however correct this quickly and the dress was beautiful!
After having gone to the David's Bridal in Har Mar mall (a nightmare) this was a much better experience. Staff was helpful Read more...
After having gone to the David's Bridal in Har Mar mall (a nightmare) this was a much better experience. Staff was helpful and attentive in helping me pick out my dress. It arrived at the shop much sooner than I expected which lessened my anxiety quite a bit right before the wedding. I was somewhat concerned that the staff did not know how to bustle the dress during my first fitting, or after the alterations were done. Also, alterations done at the shop had to be redone as the hem was uneven. They did however correct this quickly and the dress was beautiful! Read less
Services Used: Dress & Attire
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J-to-the-Kreme
Wedding:
5/30/2009
1.5/5.0
I got my dress at David's Bridal and loved it. It was a display gown and fit me perfectly so it only cost me $699, and looked just like a gown that was $1000 at another bridal place. I was very happy with the service I received concerning my gown. However, I also decided to have my bridesmaids purchase their dresses from David's Bridal. This did not go well. All of the dresses were right and on time, except for my sister-in-law's. They gave us the wrong dress. It was the right color, but the wrong dress. That was fine, because we still had time before the wedding, although a little irritating. I would have been ok with that situation, but the service was horrible. There was a woman (who must have been a manager) who treated us like the dirt of the earth. She told me that I ordered the wrong dress, and that it was my fault. Then she told me to sign for the dress, even though it was the wrong one. Really? I found her mood disrespectful and absurd. Then when we came back to pick up the "right" dress, the same lady was there again with a scowl on her face. She acted like she wanted us out of the shop asap and didn't let us sign for the dress. There was no reason for her to rush us, since there were no other customers in the store. I was appalled by this behavior, and don't understand how such a person can work in customer service. My suggestion is to go to the store in Roseville. My friends have told me that they had a wonderful experience there. I would recommend David's Bridal to everyone and anyone, just be careful that you choose to go to the right one. Even though there was bad customer service, we got through it and it was definitely the best as far as fair prices go for wedding gowns and bridesmaid dresses.
I got my dress at David's Bridal and loved it. It was a display gown and fit me perfectly so it only cost me $699, and Read more...
I got my dress at David's Bridal and loved it. It was a display gown and fit me perfectly so it only cost me $699, and looked just like a gown that was $1000 at another bridal place. I was very happy with the service I received concerning my gown. However, I also decided to have my bridesmaids purchase their dresses from David's Bridal. This did not go well. All of the dresses were right and on time, except for my sister-in-law's. They gave us the wrong dress. It was the right color, but the wrong dress. That was fine, because we still had time before the wedding, although a little irritating. I would have been ok with that situation, but the service was horrible. There was a woman (who must have been a manager) who treated us like the dirt of the earth. She told me that I ordered the wrong dress, and that it was my fault. Then she told me to sign for the dress, even though it was the wrong one. Really? I found her mood disrespectful and absurd. Then when we came back to pick up the "right" dress, the same lady was there again with a scowl on her face. She acted like she wanted us out of the shop asap and didn't let us sign for the dress. There was no reason for her to rush us, since there were no other customers in the store. I was appalled by this behavior, and don't understand how such a person can work in customer service. My suggestion is to go to the store in Roseville. My friends have told me that they had a wonderful experience there. I would recommend David's Bridal to everyone and anyone, just be careful that you choose to go to the right one. Even though there was bad customer service, we got through it and it was definitely the best as far as fair prices go for wedding gowns and bridesmaid dresses. Read less
Services Used: Dress & Attire
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army bride
Wedding:
4/25/2009
1.2/5.0
They are awful. charged me twice for my invitations, won't let you return things even if the are wrong and you can't get through to a real person. DO NOT USE THEM!
They are awful. charged me twice for my invitations, won't let you return things even if the are wrong and you can't get Read more...
They are awful. charged me twice for my invitations, won't let you return things even if the are wrong and you can't get through to a real person. DO NOT USE THEM! Read less
Services Used: Dress & Attire, Invitations
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MrsHines
Wedding:
10/17/2008
4.7/5.0
The lady I worked with at David's Bridal was very helpful. She listened to my budget, and brought dresses that were within my range. When I couldn't find 'the dress' she brought over a few that were just out of my range, and I fell in love with one!

When I bought my daughter's dress (she was the flower girl) it needed to be altered just a tiny bit. Instead of pushing us to use their alteration department she offered suggestions on what I could do myself. I was shocked that someone would be so honest and work FOR ME and my budget, rather than force me to pay $200 for alterations.

You never would have guessed that she worked on commission!! I would go back to her over and over again... but of course I will only have one wedding! :)
The lady I worked with at David's Bridal was very helpful. She listened to my budget, and brought dresses that were within Read more...
The lady I worked with at David's Bridal was very helpful. She listened to my budget, and brought dresses that were within my range. When I couldn't find 'the dress' she brought over a few that were just out of my range, and I fell in love with one!

When I bought my daughter's dress (she was the flower girl) it needed to be altered just a tiny bit. Instead of pushing us to use their alteration department she offered suggestions on what I could do myself. I was shocked that someone would be so honest and work FOR ME and my budget, rather than force me to pay $200 for alterations.

You never would have guessed that she worked on commission!! I would go back to her over and over again... but of course I will only have one wedding! :) Read less
Services Used: Dress & Attire
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MerrellBride
Wedding:
9/19/2008
3.9/5.0
I swore I was not going to purchase my dress at David's Bridal but when I saw my dress in a book, I had to go try it on. The first dress I fell in love with and the first dress I tried on was the one I purchased. The associates were great and helpful, even the alterations people as well. The only complaint I have is the cost of their accessories. From the veil and clip to the shoes, they seemed very overpriced. Even with my discount, I wish I had decided to purchase those things elsewhere.
I swore I was not going to purchase my dress at David's Bridal but when I saw my dress in a book, I had to go try it on. Read more...
I swore I was not going to purchase my dress at David's Bridal but when I saw my dress in a book, I had to go try it on. The first dress I fell in love with and the first dress I tried on was the one I purchased. The associates were great and helpful, even the alterations people as well. The only complaint I have is the cost of their accessories. From the veil and clip to the shoes, they seemed very overpriced. Even with my discount, I wish I had decided to purchase those things elsewhere. Read less
Services Used: Dress & Attire
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rockitherockstar
Wedding:
9/13/2008
0.6/5.0
I had to order my dress from another state. I was told that it would be here like 3 weeks before my wedding. And it showed up 1 week before. Then they said i would have to pay for the rush alterations because it was less than a week away. ANd they wouldnt let mt girls buy thier bridesmaids dresses there if it was less than 2 weeks before the wedding. Even though one of them didnt need alterations. Very rude, and do not get your alterations done there. They were gonna charge me almost 500.00 and i went to a place in the Hub instead, and i was only charged 150.00
I had to order my dress from another state. I was told that it would be here like 3 weeks before my wedding. And it showed Read more...
I had to order my dress from another state. I was told that it would be here like 3 weeks before my wedding. And it showed up 1 week before. Then they said i would have to pay for the rush alterations because it was less than a week away. ANd they wouldnt let mt girls buy thier bridesmaids dresses there if it was less than 2 weeks before the wedding. Even though one of them didnt need alterations. Very rude, and do not get your alterations done there. They were gonna charge me almost 500.00 and i went to a place in the Hub instead, and i was only charged 150.00 Read less
Services Used: Dress & Attire
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gialee
Wedding:
9/6/2008
0.8/5.0
I had a horrible experience with David's Bridal. The lady that was helping my family and I started off her sales pitch by asking me if I was looking for a dress for prom. I clearly was looking in the wedding dress section, and have a larger diamond ring on my finger. It took about 30 minutes to flag down someone to get a room (it was 7:30p on a weekday); I would ask someone to open a room and they would pass me off to someone else. The worse part of this whole experience was when my sister-in-law was standing outside the dressing room in her bridesmaid dress; the sales lady walks up and asks when she's getting married. That is none of anyone's business, especially not the sales lady. My sister-in-law cried for hours after we got home. My bridesmaids decided on a separates from there, which were ok value for the cost. We had problems ordering because we were told that the dresses could be ordered all together from the same store to be the same dye lot, then shipped to a different store so the girls could try on their dresses, look for flaws, etc. In fact the sales lady who told us that was just trying to make commission on a sale, and the dresses cannot be shipped to another store, only to personal home addresses. It was a frustrating experience all around. The place is very impersonal, the sales people are basically just trying to make a sale. I would not recommend this place for wedding dress, it might be a place to look for bridesmaid dresses with the disclaimer that the service is horrible.
I had a horrible experience with David's Bridal. The lady that was helping my family and I started off her sales pitch by Read more...
I had a horrible experience with David's Bridal. The lady that was helping my family and I started off her sales pitch by asking me if I was looking for a dress for prom. I clearly was looking in the wedding dress section, and have a larger diamond ring on my finger. It took about 30 minutes to flag down someone to get a room (it was 7:30p on a weekday); I would ask someone to open a room and they would pass me off to someone else. The worse part of this whole experience was when my sister-in-law was standing outside the dressing room in her bridesmaid dress; the sales lady walks up and asks when she's getting married. That is none of anyone's business, especially not the sales lady. My sister-in-law cried for hours after we got home. My bridesmaids decided on a separates from there, which were ok value for the cost. We had problems ordering because we were told that the dresses could be ordered all together from the same store to be the same dye lot, then shipped to a different store so the girls could try on their dresses, look for flaws, etc. In fact the sales lady who told us that was just trying to make commission on a sale, and the dresses cannot be shipped to another store, only to personal home addresses. It was a frustrating experience all around. The place is very impersonal, the sales people are basically just trying to make a sale. I would not recommend this place for wedding dress, it might be a place to look for bridesmaid dresses with the disclaimer that the service is horrible. Read less
Services Used: Dress & Attire
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theresak
Wedding:
9/5/2008
4.6/5.0
I love my dress it only took us 1 hour to find the one the lady that helped me knew what would look good on me and I loved it
I love my dress it only took us 1 hour to find the one the lady that helped me knew what would look good on me and I loved Read more...
I love my dress it only took us 1 hour to find the one the lady that helped me knew what would look good on me and I loved it Read less
Services Used: Dress & Attire
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thegal
Wedding:
7/14/2008
3.6/5.0
Not much customer service but I had my own crew which made it so special. Found a beautiful dress at a beautiful price - just what I wanted... but I couldnt believe i had to PAY for the bag for my dress!!
Not much customer service but I had my own crew which made it so special. Found a beautiful dress at a beautiful price - Read more...
Not much customer service but I had my own crew which made it so special. Found a beautiful dress at a beautiful price - just what I wanted... but I couldnt believe i had to PAY for the bag for my dress!! Read less
Services Used: Dress & Attire
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violanti
Wedding:
5/25/2008
4.8/5.0
I was VERY happy with my service from David's Bridal! I would highly recommend it to anyone. I got my dress there, it was exactly what I wanted and only cost me $500. It was gorgeous and everyone was amazed when I told them where I got it and how much I spent!! I also would recommend them for their flexibility. I originally bought my dress and planned to wed in 2 weeks but due to personal circumstances, it ended up changing to 10 months. David's Bridal was very flexible and kept my dress on hold longer than usual due to my change in plans. They also were very willing to change my maid of honor's gown as she ended up becoming pregnant in those 10 months and had to get a new gown as hers no longer fit. They had no problem returning/exchanging it and were very polite about my circumstances. They really were great to work with!
I was VERY happy with my service from David's Bridal! I would highly recommend it to anyone. I got my dress there, it was Read more...
I was VERY happy with my service from David's Bridal! I would highly recommend it to anyone. I got my dress there, it was exactly what I wanted and only cost me $500. It was gorgeous and everyone was amazed when I told them where I got it and how much I spent!! I also would recommend them for their flexibility. I originally bought my dress and planned to wed in 2 weeks but due to personal circumstances, it ended up changing to 10 months. David's Bridal was very flexible and kept my dress on hold longer than usual due to my change in plans. They also were very willing to change my maid of honor's gown as she ended up becoming pregnant in those 10 months and had to get a new gown as hers no longer fit. They had no problem returning/exchanging it and were very polite about my circumstances. They really were great to work with! Read less
Services Used: Dress & Attire
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SmallTownGirl
Wedding:
5/24/2008
4.4/5.0
I bought my wedding gown at David's Bridal on the discontinued rack, so I only paid half price. It is an Oleg Cassini gown with amazing beading and detail. My recommendation is to go during the week (day or afternoon hours) or Sunday afternoon for a fitting appointment. If you go during a time of high volumes, you will not got the attention you deserve from the consultant. I went on a Sunday afternoon and had my consultant all to myself. Her name is CiCi and she was extremely helpful. She gave honest opinions and ran around the store to grab dresses for me to try on. Also, try on the gowns that the consultants recommend, you never know, you may end up up liking them. Don't be afraid to shop the disconinued or sales rack....its worth the savings. David's Bridal also has many sales going on, I think one every two months or so.
I bought my wedding gown at David's Bridal on the discontinued rack, so I only paid half price. It is an Oleg Cassini gown Read more...
I bought my wedding gown at David's Bridal on the discontinued rack, so I only paid half price. It is an Oleg Cassini gown with amazing beading and detail. My recommendation is to go during the week (day or afternoon hours) or Sunday afternoon for a fitting appointment. If you go during a time of high volumes, you will not got the attention you deserve from the consultant. I went on a Sunday afternoon and had my consultant all to myself. Her name is CiCi and she was extremely helpful. She gave honest opinions and ran around the store to grab dresses for me to try on. Also, try on the gowns that the consultants recommend, you never know, you may end up up liking them. Don't be afraid to shop the disconinued or sales rack....its worth the savings. David's Bridal also has many sales going on, I think one every two months or so. Read less
Services Used: Dress & Attire
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Sarah
Wedding:
5/17/2008
2.8/5.0
oh davids bridal. I love my dress it is so "me". but getting the dress was a minor fiasco. I went shopping with my mom and it was crazy busy. So busy in fact that i did not get to try on some of my favorite styles. but my mom fell in love with one of the dresses that i tried on and she bought it for me. well needless to say when i went to pick it up and try it on again i didnt love it so much. pretty dress..just not me. it was around 700.00. i brought my MOH to help me pick out a new one and i had it narrowed down to 2. one was 400.00 and the other was 1200.00. after 2 Hours of debating and switching and talking to my consultant about it i decided on the 400.00 just to have her turn around and say that i cannot downgrade in price even if i spend the difference. after 2 hours of talking to her about it! not happy. so i get the other one, and you know i loved them both i just was mad that the second i made a decision i had no other choice. so i order the other one and it comes in from the factory with ivory sequins on a stark white dress. it looked awful. reordered it. came in to try the new one on and it has a giant magenta pink lipstick splotch on the back of the dress. no one who works in a wedding dress factory is dumb enough to wear bright pink lipstick! they were letting other ppl try my dress on! it took them 3 times to get that stain off. i drove an hour each time to pick it up and then have to leave it there again to have them try again. I adore my dress with a passion but it was a very long road to get it.
oh davids bridal. I love my dress it is so "me". but getting the dress was a minor fiasco. I went shopping with my mom and Read more...
oh davids bridal. I love my dress it is so "me". but getting the dress was a minor fiasco. I went shopping with my mom and it was crazy busy. So busy in fact that i did not get to try on some of my favorite styles. but my mom fell in love with one of the dresses that i tried on and she bought it for me. well needless to say when i went to pick it up and try it on again i didnt love it so much. pretty dress..just not me. it was around 700.00. i brought my MOH to help me pick out a new one and i had it narrowed down to 2. one was 400.00 and the other was 1200.00. after 2 Hours of debating and switching and talking to my consultant about it i decided on the 400.00 just to have her turn around and say that i cannot downgrade in price even if i spend the difference. after 2 hours of talking to her about it! not happy. so i get the other one, and you know i loved them both i just was mad that the second i made a decision i had no other choice. so i order the other one and it comes in from the factory with ivory sequins on a stark white dress. it looked awful. reordered it. came in to try the new one on and it has a giant magenta pink lipstick splotch on the back of the dress. no one who works in a wedding dress factory is dumb enough to wear bright pink lipstick! they were letting other ppl try my dress on! it took them 3 times to get that stain off. i drove an hour each time to pick it up and then have to leave it there again to have them try again. I adore my dress with a passion but it was a very long road to get it. Read less
Services Used: Dress & Attire
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Ruth
Wedding:
5/16/2008
0.7/5.0
had a horrible experience at David's Bridal. I was looking for Bridesmaid dresses and I was looking for something different but a budget for my girls. I couldn't find anything, all the dresses that we tried on were stretched out and dirty. I couldn't find any sales clerks to help me and once I did, they all had an attitude. I will not be going back there again.
had a horrible experience at David's Bridal. I was looking for Bridesmaid dresses and I was looking for something Read more...
had a horrible experience at David's Bridal. I was looking for Bridesmaid dresses and I was looking for something different but a budget for my girls. I couldn't find anything, all the dresses that we tried on were stretched out and dirty. I couldn't find any sales clerks to help me and once I did, they all had an attitude. I will not be going back there again. Read less
Services Used: Dress & Attire
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cruisingirl239
Wedding:
4/19/2008
1.6/5.0
I would NOT recommend going to David's Bridal. The only reason I got my dress from here was because I had a wonderful woman helping me out the first time, and I was hoping every time I went in after that to get her help again. I never even saw her in the store after that first visit, and was told that she retired. I got pretty much no assistance after that - they would get me a room and then proceed to disappear. I am also positive that they sold my phone number to many other wedding vendors, as I got lots of unsolicited phone calls from wedding vendors for months after I first visited David's Bridal (I never attended any wedding fairs, so I'm sure it was this store that sold my info).

But, my personal experience was nothing compared to the very poor service my bridesmaids received. First of all, I received numerous harassing phone calls from the store when the bridesmaid dresses were not ordered, and this was 6 months before the wedding. I had 2 bridesmaids that lived out of town and were going to order dresses 4 months before hand when they were home for Christmas, but David's Bridal ignored me telling them this, and continued to call me and harass me about ordering. Then, they lost the sheet with the sizes that the girls had previously tried on, and made everyone try on dresses a second time. Even with this, they still ordered the wrong size for one bridesmaid, who had to have a new dress ordered 2 weeks before the wedding. We received nothing but poor service the entire time, and I would not recommend them to anyone.
I would NOT recommend going to David's Bridal. The only reason I got my dress from here was because I had a wonderful Read more...
I would NOT recommend going to David's Bridal. The only reason I got my dress from here was because I had a wonderful woman helping me out the first time, and I was hoping every time I went in after that to get her help again. I never even saw her in the store after that first visit, and was told that she retired. I got pretty much no assistance after that - they would get me a room and then proceed to disappear. I am also positive that they sold my phone number to many other wedding vendors, as I got lots of unsolicited phone calls from wedding vendors for months after I first visited David's Bridal (I never attended any wedding fairs, so I'm sure it was this store that sold my info).

But, my personal experience was nothing compared to the very poor service my bridesmaids received. First of all, I received numerous harassing phone calls from the store when the bridesmaid dresses were not ordered, and this was 6 months before the wedding. I had 2 bridesmaids that lived out of town and were going to order dresses 4 months before hand when they were home for Christmas, but David's Bridal ignored me telling them this, and continued to call me and harass me about ordering. Then, they lost the sheet with the sizes that the girls had previously tried on, and made everyone try on dresses a second time. Even with this, they still ordered the wrong size for one bridesmaid, who had to have a new dress ordered 2 weeks before the wedding. We received nothing but poor service the entire time, and I would not recommend them to anyone. Read less
Services Used: Dress & Attire
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Voo
Wedding:
4/19/2008
5.0/5.0
When it comes to bridesmaid dresses, they have EVERYTHING. So many dresses from which to choose! I went with very simple satin halter dresses. They offer every dress in a ton of colors, are open until 9pm most nights, are open 7 days a week, and have a lot of staff. MAKE AN APPOINTMENT. If you just walk in, you'll have a wait ahead of you, especially in the evenings and on weekends.

Bring your bridesmaids. Sizes aren't normal. All my bridesmaids were surprised at their dress size, some bigger some smaller.
When it comes to bridesmaid dresses, they have EVERYTHING. So many dresses from which to choose! I went with very simple Read more...
When it comes to bridesmaid dresses, they have EVERYTHING. So many dresses from which to choose! I went with very simple satin halter dresses. They offer every dress in a ton of colors, are open until 9pm most nights, are open 7 days a week, and have a lot of staff. MAKE AN APPOINTMENT. If you just walk in, you'll have a wait ahead of you, especially in the evenings and on weekends.

Bring your bridesmaids. Sizes aren't normal. All my bridesmaids were surprised at their dress size, some bigger some smaller. Read less
Services Used: Dress & Attire
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nmthorson
Wedding:
2/16/2008
3.7/5.0
Great prices. Services lacks a little when busy.
Great prices. Services lacks a little when busy.
Great prices. Services lacks a little when busy. Read less
Services Used: Dress & Attire
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sapphireevents
Wedding:
1/5/2008
2.8/5.0
My dress was perfect and I had good customer service from the manager of the store. However, my sales attendant left and my friends took over helping me try on dresses and select dresses. The accessories were definitely over priced. I found the same things online at a fraction of the cost. My dress did arrive in a timely fashion (it was shipped) and in great condition. However, I would probably have looked longer and worked with a different vendor if I had it to do over.
My dress was perfect and I had good customer service from the manager of the store. However, my sales attendant left and Read more...
My dress was perfect and I had good customer service from the manager of the store. However, my sales attendant left and my friends took over helping me try on dresses and select dresses. The accessories were definitely over priced. I found the same things online at a fraction of the cost. My dress did arrive in a timely fashion (it was shipped) and in great condition. However, I would probably have looked longer and worked with a different vendor if I had it to do over. Read less
Services Used: Dress & Attire
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Kelly
Wedding:
12/22/2007
3.7/5.0
We were pretty pleased with David's Bridal. They complained when one of the wedding party bought her dress out of state and when she arrived a few day prior to the wedding we wanted them to steam her dress and they were not very cooperative. They did end up steaming it when we reminded them of how much business we had given the store.
We were pretty pleased with David's Bridal. They complained when one of the wedding party bought her dress out of state Read more...
We were pretty pleased with David's Bridal. They complained when one of the wedding party bought her dress out of state and when she arrived a few day prior to the wedding we wanted them to steam her dress and they were not very cooperative. They did end up steaming it when we reminded them of how much business we had given the store. Read less
Services Used: Dress & Attire
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Rachel
Wedding:
11/17/2007
3.0/5.0
My dress was not cleaned when I went to pick it up, and I live 2 hours away, so it was a big inconvenience and they wanted me to come back on a certain day, and I couldn't because of the distance and work. I couldn't understand what the alterations department was saying because of the language barrier they had. The manager however compensated me my cost of alterations for my trouble of driving all that way and not getting to pick my dress up, very professional. I loved the salesclerk who helped me pick my dress out!
My dress was not cleaned when I went to pick it up, and I live 2 hours away, so it was a big inconvenience and they wanted Read more...
My dress was not cleaned when I went to pick it up, and I live 2 hours away, so it was a big inconvenience and they wanted me to come back on a certain day, and I couldn't because of the distance and work. I couldn't understand what the alterations department was saying because of the language barrier they had. The manager however compensated me my cost of alterations for my trouble of driving all that way and not getting to pick my dress up, very professional. I loved the salesclerk who helped me pick my dress out! Read less
Services Used: Dress & Attire
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Melinda
Wedding:
10/13/2007
1.2/5.0
David's Bridal is a nice place to get a decent dress for a decent price. Unfortunately I had a lot of trouble with the staff. I asked for a new assistant, because the one I was originally working with did not seem to be to helpful, it felt like I was not spending enough.

I also bought my bridesmaids dresses through David's. When the girls went in, six of them, to try on the dresses they put us in a corner and kind of forgot about us. I was very upset with the service. Most of the time when I made an appointment, it didnt seem to matter because the walk-ins were helped before myself.

The price of veils are ridiculous here, I would recommend going elsewhere.

As for the quality of the dresses, they were perfect.
David's Bridal is a nice place to get a decent dress for a decent price. Unfortunately I had a lot of trouble with the Read more...
David's Bridal is a nice place to get a decent dress for a decent price. Unfortunately I had a lot of trouble with the staff. I asked for a new assistant, because the one I was originally working with did not seem to be to helpful, it felt like I was not spending enough.

I also bought my bridesmaids dresses through David's. When the girls went in, six of them, to try on the dresses they put us in a corner and kind of forgot about us. I was very upset with the service. Most of the time when I made an appointment, it didnt seem to matter because the walk-ins were helped before myself.

The price of veils are ridiculous here, I would recommend going elsewhere.

As for the quality of the dresses, they were perfect. Read less
Services Used: Dress & Attire
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Hammer
Wedding:
10/13/2007
3.2/5.0
I got my dress from Davids and it came in very quickly! I was pleased with their service HOWEVER I only used them one night while trying on a selection of dresses and then ordering my dream dress. Pleased with their service but nothing over the top.
I got my dress from Davids and it came in very quickly! I was pleased with their service HOWEVER I only used them one Read more...
I got my dress from Davids and it came in very quickly! I was pleased with their service HOWEVER I only used them one night while trying on a selection of dresses and then ordering my dream dress. Pleased with their service but nothing over the top. Read less
Services Used: Dress & Attire
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Brittany
Wedding:
9/29/2007
1.3/5.0
I did not have a very good experience at David's Bridal. First, they did not have nearly enough staff for a Saturday afternoon. The lady who was "helping me" was also with 4 other girls. Second, once she saw that I liked a dress, she pushed it so hard that I felt obligated to buy it. Third, She pushed ALL the accessories on me, even the ones I didn't even want in the first place (tiara, veil, and gloves) saying "you wouldn't even look like a bride if you didn't have them." I didn't have anyone else with me to help back me up, so I ended up spending about $700 there. And by the way, 2 months before the wedding, I started freaking out and realizing that I didn't even like the dress anymore. Davids accepts absolutely no returns, so we sold what we had at a consignment shop (Bridal Emporium) and got less than half of our money back. I would not recommend David's Bridal to anyone. They are considered the Wal-Mart of the bridal industry.
I did not have a very good experience at David's Bridal. First, they did not have nearly enough staff for a Saturday Read more...
I did not have a very good experience at David's Bridal. First, they did not have nearly enough staff for a Saturday afternoon. The lady who was "helping me" was also with 4 other girls. Second, once she saw that I liked a dress, she pushed it so hard that I felt obligated to buy it. Third, She pushed ALL the accessories on me, even the ones I didn't even want in the first place (tiara, veil, and gloves) saying "you wouldn't even look like a bride if you didn't have them." I didn't have anyone else with me to help back me up, so I ended up spending about $700 there. And by the way, 2 months before the wedding, I started freaking out and realizing that I didn't even like the dress anymore. Davids accepts absolutely no returns, so we sold what we had at a consignment shop (Bridal Emporium) and got less than half of our money back. I would not recommend David's Bridal to anyone. They are considered the Wal-Mart of the bridal industry. Read less
Services Used: Dress & Attire
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Carevan847
Wedding:
8/4/2007
4.2/5.0
I got a great deal on my dress! It was very helpful having locations all over the US so my bridesmaids could pick up their dresses wherever they lived. They pressed my dress right beforehand too - very helpful!
I got a great deal on my dress! It was very helpful having locations all over the US so my bridesmaids could pick up their Read more...
I got a great deal on my dress! It was very helpful having locations all over the US so my bridesmaids could pick up their dresses wherever they lived. They pressed my dress right beforehand too - very helpful! Read less
Services Used: Dress & Attire
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Anusha
Wedding:
5/26/2007
4.3/5.0
I had a great time trying on clothes here - and they were very open about fitting it as per my needs.. I didn't need to go anywhere else!
I had a great time trying on clothes here - and they were very open about fitting it as per my needs.. I didn't need to go Read more...
I had a great time trying on clothes here - and they were very open about fitting it as per my needs.. I didn't need to go anywhere else! Read less
Services Used: Dress & Attire
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Amy
Wedding:
4/28/2007
4.0/5.0
I highly encourage all to check out the $99. sale!!!!

My dress was 99 dollars and the only reason is because there was a tiny tiny hole in it. All I did to fix it was have the seamstress put fabric behind it and you couldn't even see it!!!!

Even if you don't find one make sure you at least look.

Also all my bridesmaids got there dresses for 30-40 dollars!!!! (I just picked a color and let them pick the dress so they all had a diffrent style.) This way they all get something they like and they were all able to get them really cheep.
I highly encourage all to check out the $99. sale!!!!

My dress was 99 dollars and the only reason is because Read more...
I highly encourage all to check out the $99. sale!!!!

My dress was 99 dollars and the only reason is because there was a tiny tiny hole in it. All I did to fix it was have the seamstress put fabric behind it and you couldn't even see it!!!!

Even if you don't find one make sure you at least look.

Also all my bridesmaids got there dresses for 30-40 dollars!!!! (I just picked a color and let them pick the dress so they all had a diffrent style.) This way they all get something they like and they were all able to get them really cheep. Read less
Services Used: Dress & Attire
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Katie
Wedding:
4/7/2007
3.8/5.0
Lots of choices and reasonable prices.
Lots of choices and reasonable prices.
Lots of choices and reasonable prices. Read less
Services Used: Dress & Attire
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mak
Wedding:
10/9/2006
2.9/5.0
David's Bridal has a good credit option and good prices, which is why I went with them. I also was not pushed into anything I didn't like, which you get a lot with wedding vendors. However, the dress I got was a display one that needed some beading repair work - I left my dress there for about a month and was going to pick it up two weeks before the wedding. When I went to pick it up - NONE of the work was done and it wasn't even ironed - even though the tag said it was completed. So w/ 2 weeks to go, I had to find a seamstress to do the work I'd gave David's Bridal a month to do. However, the manager at David's Bridal was very apologetic and gave me a free dress cleaning and preservation - which they did a nice job on.
David's Bridal has a good credit option and good prices, which is why I went with them. I also was not pushed into Read more...
David's Bridal has a good credit option and good prices, which is why I went with them. I also was not pushed into anything I didn't like, which you get a lot with wedding vendors. However, the dress I got was a display one that needed some beading repair work - I left my dress there for about a month and was going to pick it up two weeks before the wedding. When I went to pick it up - NONE of the work was done and it wasn't even ironed - even though the tag said it was completed. So w/ 2 weeks to go, I had to find a seamstress to do the work I'd gave David's Bridal a month to do. However, the manager at David's Bridal was very apologetic and gave me a free dress cleaning and preservation - which they did a nice job on. Read less
Services Used: Dress & Attire
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Genevieve
Wedding:
9/2/2006
4.2/5.0
I have heard many people complain about David's Bridal, but my brides maid's and I have a wonderful experience. My dress was exceptional. Stunning, unique, and incredibly affordable. I also got the bridesmaids' dresses their. Since my bridesmaids were living all over the country, using a national chain worked out perfectly. They each got to try on the dress in their own state to make sure they had the perfect fit. I, like many brides, planned to lose a few pounds before the wedding day, but to be smart, bought my dress in the size that fit right away. When I did drop a dress size a few months later, David's Bridal easily exchanged the dress with no hassle.
The one complaint that I have heard from others is that the store can get busy and you don't get as personal of service and attention. My sister-in-law got her dresses from a specialty shop and on Saturdays, that place was a zoo too! I would suggest to get the best service from any shop, try to go on a week day.
I have heard many people complain about David's Bridal, but my brides maid's and I have a wonderful experience. My dress Read more...
I have heard many people complain about David's Bridal, but my brides maid's and I have a wonderful experience. My dress was exceptional. Stunning, unique, and incredibly affordable. I also got the bridesmaids' dresses their. Since my bridesmaids were living all over the country, using a national chain worked out perfectly. They each got to try on the dress in their own state to make sure they had the perfect fit. I, like many brides, planned to lose a few pounds before the wedding day, but to be smart, bought my dress in the size that fit right away. When I did drop a dress size a few months later, David's Bridal easily exchanged the dress with no hassle.
The one complaint that I have heard from others is that the store can get busy and you don't get as personal of service and attention. My sister-in-law got her dresses from a specialty shop and on Saturdays, that place was a zoo too! I would suggest to get the best service from any shop, try to go on a week day. Read less
Services Used: Dress & Attire
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mayday52969
Wedding:
6/24/2006
3.4/5.0
Every time I went in for my appointment, there were way too many appointments for the people doing them. I got the attention I needed, but always had to wait. On top of that, my alterations were not done in enough time to get final alterations done and I had to wear the dress and hope that the train didn't get ruined.
Every time I went in for my appointment, there were way too many appointments for the people doing them. I got the Read more...
Every time I went in for my appointment, there were way too many appointments for the people doing them. I got the attention I needed, but always had to wait. On top of that, my alterations were not done in enough time to get final alterations done and I had to wear the dress and hope that the train didn't get ruined. Read less
Services Used: Dress & Attire
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982754
Wedding:
6/9/2006
4.2/5.0
I had a mishap with the first dress and needed something 2 days before the wedding...they helped me find something I loved!
I had a mishap with the first dress and needed something 2 days before the wedding...they helped me find something I Read more...
I had a mishap with the first dress and needed something 2 days before the wedding...they helped me find something I loved! Read less
Services Used: Dress & Attire
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alexvold
Wedding:
3/5/2006
2.0/5.0
DON'T DO IT!!! If you're willing to make the trip, go to the one in Maple Grove instead of this location. This store screwed up all sorts of things, and I finally ended up calling the Maple Grove store two days before my wedding in tears trying to get someone to fix everything. They were rude, ridiculous, and all around incompetent. An employee from the Maple Grove store, on the other hand, figured out which shoes my maid of honor needed, dyed them overnight, and drove them to me at my work the next day after the other store screwed them up. So not all David's Bridals are bad... just this one :) My dress was beautiful though, and only $400, which made my mom happy.
DON'T DO IT!!! If you're willing to make the trip, go to the one in Maple Grove instead of this location. This store Read more...
DON'T DO IT!!! If you're willing to make the trip, go to the one in Maple Grove instead of this location. This store screwed up all sorts of things, and I finally ended up calling the Maple Grove store two days before my wedding in tears trying to get someone to fix everything. They were rude, ridiculous, and all around incompetent. An employee from the Maple Grove store, on the other hand, figured out which shoes my maid of honor needed, dyed them overnight, and drove them to me at my work the next day after the other store screwed them up. So not all David's Bridals are bad... just this one :) My dress was beautiful though, and only $400, which made my mom happy. Read less
Services Used: Dress & Attire
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shinianen
Wedding:
3/19/2005
1.0/5.0
Absolutely awful vendor. I won't even waste my breath telling the whole story, but I will say that they tried to sell me a used dress as new, and the seamstresses destroyed my dress.
Absolutely awful vendor. I won't even waste my breath telling the whole story, but I will say that they tried to sell me a Read more...
Absolutely awful vendor. I won't even waste my breath telling the whole story, but I will say that they tried to sell me a used dress as new, and the seamstresses destroyed my dress. Read less
Services Used: Dress & Attire
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foodcraftlife
Wedding:
9/24/2004
3.8/5.0
I didn't want to spend much on a dress I would wear once, and at David's Bridal, I didn't have to. I found a beautiful dress that fit perfectly for less than $400. With the right shoes (also from David's) it didn't even need alterations. I didn't expect "luxury service" from David's but I got a nice handwritten thank you note from my sales person and that was much appreciated, especially since we didn't purchase any bridesmaid dresses/accessories.
I didn't want to spend much on a dress I would wear once, and at David's Bridal, I didn't have to. I found a beautiful Read more...
I didn't want to spend much on a dress I would wear once, and at David's Bridal, I didn't have to. I found a beautiful dress that fit perfectly for less than $400. With the right shoes (also from David's) it didn't even need alterations. I didn't expect "luxury service" from David's but I got a nice handwritten thank you note from my sales person and that was much appreciated, especially since we didn't purchase any bridesmaid dresses/accessories. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
1.2/5.0
Didnt really want to purchase from Davids but I really liked the bridesmaid dresses, short tea-length. Some of my girls bought there dress right away. Some where told they had to buy the dress from the rack and could not get it ordered and some were told you can only buy off the rack if the dress is discontinued. Never could get the same response from someone there. Very inconsistant. Pressured way to much to purchase a wedding dress there even though I told them I already had one. Some of the girls purchased their shoes here and had them dyed, which is really cheap and convienient (only if it is a David's shoe). However, once the due date came and time for pick-up some of the orders were found not even placed.
Didnt really want to purchase from Davids but I really liked the bridesmaid dresses, short tea-length. Some of my girls Read more...
Didnt really want to purchase from Davids but I really liked the bridesmaid dresses, short tea-length. Some of my girls bought there dress right away. Some where told they had to buy the dress from the rack and could not get it ordered and some were told you can only buy off the rack if the dress is discontinued. Never could get the same response from someone there. Very inconsistant. Pressured way to much to purchase a wedding dress there even though I told them I already had one. Some of the girls purchased their shoes here and had them dyed, which is really cheap and convienient (only if it is a David's shoe). However, once the due date came and time for pick-up some of the orders were found not even placed. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
5.0/5.0
My dress was absolutely gorgeous! I love it, along with my veils. For that I would definitely recommend this place, but for jewelry I would chose somewhere else.
My dress was absolutely gorgeous! I love it, along with my veils. For that I would definitely recommend this place, but Read more...
My dress was absolutely gorgeous! I love it, along with my veils. For that I would definitely recommend this place, but for jewelry I would chose somewhere else. Read less
Services Used: Dress & Attire
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mamaglass
Wedding:
10/27/2001
2.2/5.0
I bought my dress here, which that experience was fine, but I got my alterations done here as well - DON'T DO IT!!! After 4 screw ups I finally got my dress back 2 days before the wedding, and we still had to steam it ourselves because they did a crappy job of that as well. Some of the beading fell off at the begining of the dinner, it was just a mess. Find anywhere else to bring your dress to be altered, but don't allow them to touch it unless it's to put it in a garmet bag to take out of the store!
I bought my dress here, which that experience was fine, but I got my alterations done here as well - DON'T DO IT!!! After Read more...
I bought my dress here, which that experience was fine, but I got my alterations done here as well - DON'T DO IT!!! After 4 screw ups I finally got my dress back 2 days before the wedding, and we still had to steam it ourselves because they did a crappy job of that as well. Some of the beading fell off at the begining of the dinner, it was just a mess. Find anywhere else to bring your dress to be altered, but don't allow them to touch it unless it's to put it in a garmet bag to take out of the store! Read less
Services Used: Dress & Attire
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