Nophoto-130

Davids Bridal

San Diego , CA

LOCATION

980 Camino De La Reina
San Diego, CA US 92108 (map)

PHONE

619-220-8008

WEBSITE

View website
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Dress & Attire

REVIEWS

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1.9/5.0
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noelle
Wedding:
7/11/2015
4.8/5.0
i had read horrible reviews about davids bridal, but i have to say that my experience was phenomenal! i am someone who doesnt like dresses and being the center of attention. however when i went in for my bridal appointment on saturday february 8th 2014, i was blown away. i had a list of dresses i was interested in, they had four of them in the store, the consultant pulled 3 out and then the stylist they assigned me pulled another 3 out, between the two of them they helped me find the perfect dress. i am very please with it, i got an excellent deal for the dress i got! i want every one who would like a dress to go to the davids bridal in nashua nh and ask for beth and susie!!!! you cant go wrong!
i had read horrible reviews about davids bridal, but i have to say that my experience was phenomenal! i am someone who Read more...
i had read horrible reviews about davids bridal, but i have to say that my experience was phenomenal! i am someone who doesnt like dresses and being the center of attention. however when i went in for my bridal appointment on saturday february 8th 2014, i was blown away. i had a list of dresses i was interested in, they had four of them in the store, the consultant pulled 3 out and then the stylist they assigned me pulled another 3 out, between the two of them they helped me find the perfect dress. i am very please with it, i got an excellent deal for the dress i got! i want every one who would like a dress to go to the davids bridal in nashua nh and ask for beth and susie!!!! you cant go wrong! Read less
Services Used: Dress & Attire
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Trish
Wedding:
5/16/2015
0.4/5.0
I was a bridesmaid for a wedding recently. The girl who helped us even yelled at us because she didn't tell us where to try the dresses on but apparently had assigned dressing rooms without telling us. She yelled all the girls sizes out and treated the bride like she was a chore and inconvenience. Its a very assembly-line feeling when you are there. When I ordered my dress, it fit fine, even with a little extra room. When it arrived, it didn't fit at all. My weight was the same, so I didn't understand why it was so different. I called them and told them the wedding was 2 weeks away and it doesn't fit right as it did in the store. They simply said, "well...you can call the other stores in the country and get it shipped to you in a different size. Good luck." HORRIBLE customer service! I had to order the dress from CO (I live in PA) over-nighted to ensure I had a dress for the wedding. Well the next size was just too big everywhere. I basically just stopped eating and hit the gym double time until the wedding to fit into the original dress.
There is a 14 day return policy. However, NOT for anything but online orders. You need to go online and get a return code as soon as you get the dress (if you order online) so that you can send it back if its bad (and it will be). If you order the dress in store and it comes to you being awful, forget about that money because they will NOT return any money or help you at all. "All sales are final" on all dresses. Probably because they know the poor quality of the dresses and would lose too much money if they allowed returns. I know for my wedding that I will not look for a bridal gown there, especially if they can't even handle bridesmaid dresses.
DO NOT GO TO DAVIDS BRIDAL!!!!!!!!!
I was a bridesmaid for a wedding recently. The girl who helped us even yelled at us because she didn't tell us where to Read more...
I was a bridesmaid for a wedding recently. The girl who helped us even yelled at us because she didn't tell us where to try the dresses on but apparently had assigned dressing rooms without telling us. She yelled all the girls sizes out and treated the bride like she was a chore and inconvenience. Its a very assembly-line feeling when you are there. When I ordered my dress, it fit fine, even with a little extra room. When it arrived, it didn't fit at all. My weight was the same, so I didn't understand why it was so different. I called them and told them the wedding was 2 weeks away and it doesn't fit right as it did in the store. They simply said, "well...you can call the other stores in the country and get it shipped to you in a different size. Good luck." HORRIBLE customer service! I had to order the dress from CO (I live in PA) over-nighted to ensure I had a dress for the wedding. Well the next size was just too big everywhere. I basically just stopped eating and hit the gym double time until the wedding to fit into the original dress.
There is a 14 day return policy. However, NOT for anything but online orders. You need to go online and get a return code as soon as you get the dress (if you order online) so that you can send it back if its bad (and it will be). If you order the dress in store and it comes to you being awful, forget about that money because they will NOT return any money or help you at all. "All sales are final" on all dresses. Probably because they know the poor quality of the dresses and would lose too much money if they allowed returns. I know for my wedding that I will not look for a bridal gown there, especially if they can't even handle bridesmaid dresses.
DO NOT GO TO DAVIDS BRIDAL!!!!!!!!! Read less
Services Used: Dress & Attire
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Denise
Wedding:
2/14/2015
1.2/5.0
I recently bought my wedding dress from Davids bridal. When I went into the store in August I knew exactly what dress I wanted and also had picked out the bridesmaid dress's all on line. So the sales person didn't really have to do much except get the dress's off the rack. I tried on my dress and loved it just like I thought I'd would so than two of my bridesmaids tried on the dress I picked out for them. I decided that all of this would work amazing and purchased my dress. The sales person informed US that we would receive 20 off of the bridesmaid dress's because I purchased my dress there. That sounded great because the dress was originally 189.99 and was on sale for 149.99. Therefore with an additional 20 bucks off that would make the dress's affordable for my bridesmaids! Well when I went back in with all 8 of my bridesmaids this past weekend we were told (this is after we altered the color and I picked out my veil) that because the dress was already discounted to the 149.99 that we could not have anything additional off the dress's. After explaining to the sales person that, that was not what we were told, she eventually got a manager. I explained the to the manager what I was told for pricing on this dress and that two of my bridesmaids were also with me when I was told that the dress was 129.99. The manager was rude and didn't do anything for us. I even told her that I would take my business elsewhere, but she didn't seem to care. Totally fruastrating because I was completely set on this dress and veil, so I went ahead with the purchase, but I can guarantee that I will never recommend David's Bridal to anyone again!
I recently bought my wedding dress from Davids bridal. When I went into the store in August I knew exactly what dress I Read more...
I recently bought my wedding dress from Davids bridal. When I went into the store in August I knew exactly what dress I wanted and also had picked out the bridesmaid dress's all on line. So the sales person didn't really have to do much except get the dress's off the rack. I tried on my dress and loved it just like I thought I'd would so than two of my bridesmaids tried on the dress I picked out for them. I decided that all of this would work amazing and purchased my dress. The sales person informed US that we would receive 20 off of the bridesmaid dress's because I purchased my dress there. That sounded great because the dress was originally 189.99 and was on sale for 149.99. Therefore with an additional 20 bucks off that would make the dress's affordable for my bridesmaids! Well when I went back in with all 8 of my bridesmaids this past weekend we were told (this is after we altered the color and I picked out my veil) that because the dress was already discounted to the 149.99 that we could not have anything additional off the dress's. After explaining to the sales person that, that was not what we were told, she eventually got a manager. I explained the to the manager what I was told for pricing on this dress and that two of my bridesmaids were also with me when I was told that the dress was 129.99. The manager was rude and didn't do anything for us. I even told her that I would take my business elsewhere, but she didn't seem to care. Totally fruastrating because I was completely set on this dress and veil, so I went ahead with the purchase, but I can guarantee that I will never recommend David's Bridal to anyone again! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
[Private]
0.1/5.0
David’s Bridal in Metairie, LA. When I arrived at the store I told the receptionist I had an appointment and she had me fill out a form with my information on it(which I had already filled out to make the appointment) She suggested that I get a mermaid style dress because I it would hide my stomach from having kids. NEWS FLASH! I don’t have kids. I may not be a stick figure model but I am by no means overweight and even if I was, why would any sales person tell you this?! She gave us a booklet of dresses and told us to go look. She didn’t bother to explain how the dresses were arranged. At this point I was very confused. What was the point of making an appointment if they don’t help you find dresses? After about 20min. of walking around trying to find a dress, a salesperson finally said she was the person assigned to help me. I told her what kind of dress I wanted (one with not a lot of frills) and she told me they don’t carry many like that. I gave her my list of dresses anyway and she said she would pull a few. Another 20min. goes by and she is nowhere to be found. My mom and I just started pulling dresses on our own. The saleswoman reappeared, gave us a dressing room and said she would be back to help me try them on. She didn't show back up. My mom helped me try them on and pick different ones. We tried getting other sales people to help us and they basically ignored us. We were so fed up that we decided to leave. We needed to find our sales woman first because she had my papers with the dresses I liked with her. When we found her she tried to say that we were not her appointment and pawn us off on another sales woman. The new sales lady asked for the appointment sheet but it had suddenly disappeared. (After talking with the manager we found out that the original sales woman lied. She was in charge of our appointment) I think that anyone going to the Metairie David’s Bridal should be aware that the sales people are very sketchy, rude and not helpful at all.
David’s Bridal in Metairie, LA. When I arrived at the store I told the receptionist I had an appointment and she had me Read more...
David’s Bridal in Metairie, LA. When I arrived at the store I told the receptionist I had an appointment and she had me fill out a form with my information on it(which I had already filled out to make the appointment) She suggested that I get a mermaid style dress because I it would hide my stomach from having kids. NEWS FLASH! I don’t have kids. I may not be a stick figure model but I am by no means overweight and even if I was, why would any sales person tell you this?! She gave us a booklet of dresses and told us to go look. She didn’t bother to explain how the dresses were arranged. At this point I was very confused. What was the point of making an appointment if they don’t help you find dresses? After about 20min. of walking around trying to find a dress, a salesperson finally said she was the person assigned to help me. I told her what kind of dress I wanted (one with not a lot of frills) and she told me they don’t carry many like that. I gave her my list of dresses anyway and she said she would pull a few. Another 20min. goes by and she is nowhere to be found. My mom and I just started pulling dresses on our own. The saleswoman reappeared, gave us a dressing room and said she would be back to help me try them on. She didn't show back up. My mom helped me try them on and pick different ones. We tried getting other sales people to help us and they basically ignored us. We were so fed up that we decided to leave. We needed to find our sales woman first because she had my papers with the dresses I liked with her. When we found her she tried to say that we were not her appointment and pawn us off on another sales woman. The new sales lady asked for the appointment sheet but it had suddenly disappeared. (After talking with the manager we found out that the original sales woman lied. She was in charge of our appointment) I think that anyone going to the Metairie David’s Bridal should be aware that the sales people are very sketchy, rude and not helpful at all. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
[Private]
3.5/5.0
This was a stressful experience!! The consultants were nice, but they kept bringing me dresses that were out of my budget!!
This was a stressful experience!! The consultants were nice, but they kept bringing me dresses that were out of my Read more...
This was a stressful experience!! The consultants were nice, but they kept bringing me dresses that were out of my budget!! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
[Private]
0.0/5.0
Thank God I did not buy my wedding dress from David's bridal. I had the worst experience with the Middletown NY store. I walked in there without an appointment big mistake. The receptionist was so rude. I already selected the bridesmaid dress in another store and one of my girls already purchased it. My second Bridesmaid could not come so we had to go to the middletown store. Well it was a fiasco to say the least. We had to wait a bit for a sales person. When we got one, they kept asking who was the bride. I kept telling them it was me and that we are here to pick up the bridesmaid dress I already selected three weeks ago. Mind you the other store said I can go anywhere to pick up the dress without a problem. The middletown store was filthy and the sales person although nice gave up on us after she told us that the dress was discontinued and they would not be able to order a size 12. I asked what would happened now. She got the manager and the manager kept telling me it was a special occasion dress and she would have to hunt for it in other stores. It took them an hour and 1/2 to locate the dress. They finally found one but it had a busted zipper. the manager said she would fix it at no charge. Thank god What irritated me was the lack of concern if they could not find the dress. All they cared about was the if we could not find it we would have to buy a different dress or by the next size up and have it altered. Alterations cost money which i did not want to sock on my bridesmaid. The lack of communication that the dress was discontinued after 3 weeks of my first bridesmaid was so irritating because i should have been told about that. I am deeply disappointed in this store and will never shop at David's bridal again.
Thank God I did not buy my wedding dress from David's bridal. I had the worst experience with the Middletown NY store. I Read more...
Thank God I did not buy my wedding dress from David's bridal. I had the worst experience with the Middletown NY store. I walked in there without an appointment big mistake. The receptionist was so rude. I already selected the bridesmaid dress in another store and one of my girls already purchased it. My second Bridesmaid could not come so we had to go to the middletown store. Well it was a fiasco to say the least. We had to wait a bit for a sales person. When we got one, they kept asking who was the bride. I kept telling them it was me and that we are here to pick up the bridesmaid dress I already selected three weeks ago. Mind you the other store said I can go anywhere to pick up the dress without a problem. The middletown store was filthy and the sales person although nice gave up on us after she told us that the dress was discontinued and they would not be able to order a size 12. I asked what would happened now. She got the manager and the manager kept telling me it was a special occasion dress and she would have to hunt for it in other stores. It took them an hour and 1/2 to locate the dress. They finally found one but it had a busted zipper. the manager said she would fix it at no charge. Thank god What irritated me was the lack of concern if they could not find the dress. All they cared about was the if we could not find it we would have to buy a different dress or by the next size up and have it altered. Alterations cost money which i did not want to sock on my bridesmaid. The lack of communication that the dress was discontinued after 3 weeks of my first bridesmaid was so irritating because i should have been told about that. I am deeply disappointed in this store and will never shop at David's bridal again. Read less
Services Used: Dress & Attire
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Jenny
Wedding:
11/8/2014
2.4/5.0
If considering ordering from David's Bridal online, make sure that you make NO MISTAKES and have NO QUESTIONS. It is nearly impossible to get in touch with customer service and once you do, you have to leave a message and wait for your call to be returned within 72 hours.

I have yet to place an order, but am waiting for customer service to get back to me to answer a few questions first (the items I want are final sale). The only reason I am keeping David's Bridal in my consideration set is because the flower girl dresses (I need 5) are so much cheaper than any other place.
If considering ordering from David's Bridal online, make sure that you make NO MISTAKES and have NO QUESTIONS. It is Read more...
If considering ordering from David's Bridal online, make sure that you make NO MISTAKES and have NO QUESTIONS. It is nearly impossible to get in touch with customer service and once you do, you have to leave a message and wait for your call to be returned within 72 hours.

I have yet to place an order, but am waiting for customer service to get back to me to answer a few questions first (the items I want are final sale). The only reason I am keeping David's Bridal in my consideration set is because the flower girl dresses (I need 5) are so much cheaper than any other place. Read less
Services Used: Dress & Attire
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Robin
Wedding:
10/19/2014
1.8/5.0
My daughter's dress from David's Bridal is beautiful. We haven't been for her first fitting yet and the dress is 300.00 less than what we paid. No adjustments? Don't understand, we just picked it up less than a month ago. We can't even use the money for alterations. This doesn't make sense to me?
My daughter's dress from David's Bridal is beautiful. We haven't been for her first fitting yet and the dress is 300.00 Read more...
My daughter's dress from David's Bridal is beautiful. We haven't been for her first fitting yet and the dress is 300.00 less than what we paid. No adjustments? Don't understand, we just picked it up less than a month ago. We can't even use the money for alterations. This doesn't make sense to me? Read less
Services Used: Dress & Attire
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Noname
Wedding:
10/11/2014
1.8/5.0
I was stunned at the lack of professional decorum at David's Bridal on Fayetteville Road in Durham, NC. The employees seemed harried and unconcerned about making the experience enjoyable and special. Two of the young women attending us used extremely bad language. Several had body piercings and tattoos. Worst of all, they knew nothing about garment construction. David's had obviously put no time into training their employees. When I asked for a Princess Line dress, I got only blank stares. They did not know anything about garment construction or fabrics. It was an impersonal, factory line approach to a wedding where far from being treasured the bride was subjected to bullying!
I was stunned at the lack of professional decorum at David's Bridal on Fayetteville Road in Durham, NC. The employees Read more...
I was stunned at the lack of professional decorum at David's Bridal on Fayetteville Road in Durham, NC. The employees seemed harried and unconcerned about making the experience enjoyable and special. Two of the young women attending us used extremely bad language. Several had body piercings and tattoos. Worst of all, they knew nothing about garment construction. David's had obviously put no time into training their employees. When I asked for a Princess Line dress, I got only blank stares. They did not know anything about garment construction or fabrics. It was an impersonal, factory line approach to a wedding where far from being treasured the bride was subjected to bullying! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
[Private]
0.0/5.0
I had a terrible experience when I was trying to find my wedding dress. I have never planned a wedding before nor have I helped plan one before... So the experience is a new one. When I went to David's bridal I felt extremely rushed and was ambushed by several of the staff members including my consultant, the manager, another consultant and the seamstress. I did not have any time to myself to think and was told that if I did not purchase it that day, the dress that I liked will not be there the next time because it was a big seller. Because of all these factors I decided that I should just purchase the dress. I felt that they were extremely unprofessional during this time due to the fact that this is a big purchase and a huge decision for a very important life event for myself. I felt that they we're not understanding and rude.

This was the David's bridal in York, Pennsylvania.
I had a terrible experience when I was trying to find my wedding dress. I have never planned a wedding before nor have I Read more...
I had a terrible experience when I was trying to find my wedding dress. I have never planned a wedding before nor have I helped plan one before... So the experience is a new one. When I went to David's bridal I felt extremely rushed and was ambushed by several of the staff members including my consultant, the manager, another consultant and the seamstress. I did not have any time to myself to think and was told that if I did not purchase it that day, the dress that I liked will not be there the next time because it was a big seller. Because of all these factors I decided that I should just purchase the dress. I felt that they were extremely unprofessional during this time due to the fact that this is a big purchase and a huge decision for a very important life event for myself. I felt that they we're not understanding and rude.

This was the David's bridal in York, Pennsylvania. Read less
Services Used: Dress & Attire
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Lorin
Wedding:
8/30/2014
1.3/5.0
I have had numerous problems with David's Bridal throughout my planning process. First they lost my appointment to try on bridesmaid dresses and said they could 'fit me in.' I shouldn't have needed to be fit in since I made the appt. Second, the wrong size was ordered for one of my girls and since she doesn't even live close to a David's Bridal she had to make the long drive twice due to their error. Then came the invitations. While in the process of finalizing my wedding invitations they updated their system and bumped my changes out of the system so when I went to order they weren't the correct invitations. I called to exchange them, but the colors were completely wrong! I had to call again and demanded overnight shipping and a price reduction, since this would be the third time of ordering. Thankfully customer service was great and gave me both. The third time they it was correct, but the entire process was lengthy and should not have happened. After that came the bridal accessories. I was told in the store what slip to get and to order a size up. I did this and got a great deal due to a sale online. When I got the items I realized that the slip was not what was pictured nor did it fit. I was livid that I was told the wrong size AND sent a different slip. I demanded a refund for the slip AND shipping back of the slip. I had to reorder since you can't exchange, but the slip was back up to the original price and it has not been on sale since. I complained and was told it was MY fault that I didn't realize that the picture showed two different items and it was a courtesy that my money was refunded. I asked that I receive the sale price with free shipping and they immediately told me they could only do free shipping because (again) it was my fault. I will NEVER deal with David's Bridal again. Plus the online and in store are completely different entities and you can't return in store or use the online deals. Ridiculous!
I have had numerous problems with David's Bridal throughout my planning process. First they lost my appointment to try on Read more...
I have had numerous problems with David's Bridal throughout my planning process. First they lost my appointment to try on bridesmaid dresses and said they could 'fit me in.' I shouldn't have needed to be fit in since I made the appt. Second, the wrong size was ordered for one of my girls and since she doesn't even live close to a David's Bridal she had to make the long drive twice due to their error. Then came the invitations. While in the process of finalizing my wedding invitations they updated their system and bumped my changes out of the system so when I went to order they weren't the correct invitations. I called to exchange them, but the colors were completely wrong! I had to call again and demanded overnight shipping and a price reduction, since this would be the third time of ordering. Thankfully customer service was great and gave me both. The third time they it was correct, but the entire process was lengthy and should not have happened. After that came the bridal accessories. I was told in the store what slip to get and to order a size up. I did this and got a great deal due to a sale online. When I got the items I realized that the slip was not what was pictured nor did it fit. I was livid that I was told the wrong size AND sent a different slip. I demanded a refund for the slip AND shipping back of the slip. I had to reorder since you can't exchange, but the slip was back up to the original price and it has not been on sale since. I complained and was told it was MY fault that I didn't realize that the picture showed two different items and it was a courtesy that my money was refunded. I asked that I receive the sale price with free shipping and they immediately told me they could only do free shipping because (again) it was my fault. I will NEVER deal with David's Bridal again. Plus the online and in store are completely different entities and you can't return in store or use the online deals. Ridiculous! Read less
Services Used: Dress & Attire
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Kayla
Wedding:
8/23/2014
1.6/5.0
1. The store I went to did not have the sale-priced color dress I wanted so they had one shipped from a store in California. The dress came in with ripped seams, torn tulle, and ripped and missing hooks on the inside of the dress. It was torn in about 6 different places. When I took it to my store, they said every single store in the Nation was sold out of my size in that color (the sale-priced color). Therefore, I had to get the non-sale priced color which was $400 more. We talked them into giving us 20% off but I feel as if we should have gotten it at the same price as the last dress because it was not my fault that it came in such terrible shape!

2. I just went to DB yesterday to pick out a BM dress for my sister and they informed me that (2 weeks ago) they discontinued my bridesmaid color........ NO ONE cared to call and inform me. Half of my brides maids have already gotten their dresses.

THIS IS SO UNPROFESSIONAL!

If I could do it again, I would take my business elsewhere! I WILL NOT be getting my dress altered here!
1. The store I went to did not have the sale-priced color dress I wanted so they had one shipped from a store in Read more...
1. The store I went to did not have the sale-priced color dress I wanted so they had one shipped from a store in California. The dress came in with ripped seams, torn tulle, and ripped and missing hooks on the inside of the dress. It was torn in about 6 different places. When I took it to my store, they said every single store in the Nation was sold out of my size in that color (the sale-priced color). Therefore, I had to get the non-sale priced color which was $400 more. We talked them into giving us 20% off but I feel as if we should have gotten it at the same price as the last dress because it was not my fault that it came in such terrible shape!

2. I just went to DB yesterday to pick out a BM dress for my sister and they informed me that (2 weeks ago) they discontinued my bridesmaid color........ NO ONE cared to call and inform me. Half of my brides maids have already gotten their dresses.

THIS IS SO UNPROFESSIONAL!

If I could do it again, I would take my business elsewhere! I WILL NOT be getting my dress altered here! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
1.6/5.0
Okay, I'm writing this really hoping that I don't sound like a bridezilla, but I have not had a good experience lol. I chose my wedding dress at this David's Bridal this year. The consultant I had was great. She made trying on dresses a really smooth process, listened to me and she was able to help me find my dress! This was all great, but I have had all kinds of issues with alterations that made me decide to warn others about buying your dress from here, or at least give pointers on how to buy a dress from this store. First, realize that your budget needs to include the price for alterations. This is probably a "duh" thing, but David's Bridal charges a ton for alterations. Second, don't let them GUESS what size you are, because they are horrible at it. Also, may be another "duh" thing, but I figured the lady has probably been doing it for years and has some sort of master eye for telling whether you are a 2 or an 8. No, she GUESSED me at a 6. Did not bother to take measurements, which would seem like the best way to get an idea of what size you are, but what do I know? Anyway, my size six dress comes in and is too big. It's going to cost a fortune to alter it down, so we are advised that we should order then next size down, which we do. Again, no measurements taken. My size 4 dress comes in, and I set up a day for an alterations appointment. Turns out, to get this dress to fit me it needs to be taken in two inches, and bra cups need to be added. OBVIOUSLY I do not have what it takes to fill out a size 4 dress in the waist or the bust... another wrong GUESS at what size I am. I am positive that if I had ordered a size 2 dress then I would not have had to pay to take the dress in or add bra cups. All of this makes me believe that the people there intentionally guess you at a bigger size that that they can charge you more for alterations. Not to mention my shoes came with a rhinestone missing.
Okay, I'm writing this really hoping that I don't sound like a bridezilla, but I have not had a good experience lol. I Read more...
Okay, I'm writing this really hoping that I don't sound like a bridezilla, but I have not had a good experience lol. I chose my wedding dress at this David's Bridal this year. The consultant I had was great. She made trying on dresses a really smooth process, listened to me and she was able to help me find my dress! This was all great, but I have had all kinds of issues with alterations that made me decide to warn others about buying your dress from here, or at least give pointers on how to buy a dress from this store. First, realize that your budget needs to include the price for alterations. This is probably a "duh" thing, but David's Bridal charges a ton for alterations. Second, don't let them GUESS what size you are, because they are horrible at it. Also, may be another "duh" thing, but I figured the lady has probably been doing it for years and has some sort of master eye for telling whether you are a 2 or an 8. No, she GUESSED me at a 6. Did not bother to take measurements, which would seem like the best way to get an idea of what size you are, but what do I know? Anyway, my size six dress comes in and is too big. It's going to cost a fortune to alter it down, so we are advised that we should order then next size down, which we do. Again, no measurements taken. My size 4 dress comes in, and I set up a day for an alterations appointment. Turns out, to get this dress to fit me it needs to be taken in two inches, and bra cups need to be added. OBVIOUSLY I do not have what it takes to fill out a size 4 dress in the waist or the bust... another wrong GUESS at what size I am. I am positive that if I had ordered a size 2 dress then I would not have had to pay to take the dress in or add bra cups. All of this makes me believe that the people there intentionally guess you at a bigger size that that they can charge you more for alterations. Not to mention my shoes came with a rhinestone missing. Read less
Services Used: Dress & Attire
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Lisa
Wedding:
8/15/2014
4.1/5.0
I am very pleased with the services I received from David's Bridal in Castleton, Indiana. I made an appointment and even though the store was very busy that day the customer service was awesome. She was patient and asked plenty of questions making sure that I received exactly what I was looking for.
I liked the fact the children can come seeing how most of the bridal shops around here do not allow children on the floor. I have shopped for months to find my dress and I found everything I was looking for at David's Bridal, both value and quality.
I am very pleased with the services I received from David's Bridal in Castleton, Indiana. I made an appointment and even Read more...
I am very pleased with the services I received from David's Bridal in Castleton, Indiana. I made an appointment and even though the store was very busy that day the customer service was awesome. She was patient and asked plenty of questions making sure that I received exactly what I was looking for.
I liked the fact the children can come seeing how most of the bridal shops around here do not allow children on the floor. I have shopped for months to find my dress and I found everything I was looking for at David's Bridal, both value and quality. Read less
Services Used: Dress & Attire
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Kayla
Wedding:
8/9/2014
0.0/5.0
Do not go to Davids Bridal! My experience was horrible. First of all all of the employees were very rude! This is the first place I tried on dresses, although my mom loved a ball gown I tried on I said a hundred times I wanted a mermaid. My consultant tried so hard to get me to purchase the ball gown she didn't listen to what I wanted at all. When I left without purchasing a dress the consultant pouted and acted like I kicked her puppy. I believe her name was Elian. Completely unprofessional!!!! I did not want to go back for my bridesmaids dresses but my bridesmaids really wanted to check it out and ended up finding a dress they loved. I was reluctant to order because of my bad experience. One of my girls got their dress, and my other girls waited about a month, but when they went to order the dress was discontinued and we couldn't get it. Why would you let us order a dress that is being discontinued in a month, or why wouldn't you give us a heads up? When I spoke to them about it they made me feel like it was my fault for not knowing it was being discontinued they were so rude I just dont even wanna do business with them for any reason ever again. We can't get our money back so I'm just going to give my girl the money she lost and cut my losses. I'm going somewhere else. I cant stand davids bridal and I would not recommend them to anyone!
Do not go to Davids Bridal! My experience was horrible. First of all all of the employees were very rude! This is the Read more...
Do not go to Davids Bridal! My experience was horrible. First of all all of the employees were very rude! This is the first place I tried on dresses, although my mom loved a ball gown I tried on I said a hundred times I wanted a mermaid. My consultant tried so hard to get me to purchase the ball gown she didn't listen to what I wanted at all. When I left without purchasing a dress the consultant pouted and acted like I kicked her puppy. I believe her name was Elian. Completely unprofessional!!!! I did not want to go back for my bridesmaids dresses but my bridesmaids really wanted to check it out and ended up finding a dress they loved. I was reluctant to order because of my bad experience. One of my girls got their dress, and my other girls waited about a month, but when they went to order the dress was discontinued and we couldn't get it. Why would you let us order a dress that is being discontinued in a month, or why wouldn't you give us a heads up? When I spoke to them about it they made me feel like it was my fault for not knowing it was being discontinued they were so rude I just dont even wanna do business with them for any reason ever again. We can't get our money back so I'm just going to give my girl the money she lost and cut my losses. I'm going somewhere else. I cant stand davids bridal and I would not recommend them to anyone! Read less
Services Used: Dress & Attire
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jamie
Wedding:
8/9/2014
1.0/5.0
Going through David's Bridal has been the worst mistake I have ever made. They not only screwed up my dress (bride) but two of my bridesmaids got the wrong size dress. After they re-ordered them and made us drive the dresses back and forth we found out 2 weeks before the wedding they were still the wrong size!!! They have been so rude throughout this entire process. I would not recommend going through them unless you want to have more work and more stress!!
Going through David's Bridal has been the worst mistake I have ever made. They not only screwed up my dress (bride) but Read more...
Going through David's Bridal has been the worst mistake I have ever made. They not only screwed up my dress (bride) but two of my bridesmaids got the wrong size dress. After they re-ordered them and made us drive the dresses back and forth we found out 2 weeks before the wedding they were still the wrong size!!! They have been so rude throughout this entire process. I would not recommend going through them unless you want to have more work and more stress!! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
0.0/5.0
Today is NOT a very happy Friday the 13th! I had my final fitting for my wedding dress today. The dress is beautiful and it was perfect when I tried it on. However, the last time that I had a fitting before my dress was altered, I had to switch out my under garments for bigger sizes. That same day, I paid for my alterations and left the store without my under garments. Today, when I went in for my fitting and spoke to someone about the store having my under garments, no one knew anything. The store does not have cameras so there is no "proof" that I walked out of the store without my items. I did not get anywhere when I spoke to two different people. They do have it in the system that I purchased the items back in January and had to switch them out in May. I was told there was nothing anyone could do because there would have been no reason for the store to keep my items and if in fact I did leave them behind then someone would have contacted me. The whole situation is unbelievable! I felt like I was being called a liar. Why would I say I did not have my expensive items if I really did? Everything was paid for in full back in March. The poor response from the people who work there is just sad. There is no way anyone can help me in any way, shape, form, or fashion since there is no "proof" of anything. I cannot afford to purchase these items again! The prices at this store are already outrageous as it is! I will be sure to warn all my friends about David's Bridal and their poor service. They take no responsibility for their own mistakes. I guess with this business the customer is not always right. I am hoping to get this resolved before my wedding which is in 5 weeks!!
Today is NOT a very happy Friday the 13th! I had my final fitting for my wedding dress today. The dress is beautiful and Read more...
Today is NOT a very happy Friday the 13th! I had my final fitting for my wedding dress today. The dress is beautiful and it was perfect when I tried it on. However, the last time that I had a fitting before my dress was altered, I had to switch out my under garments for bigger sizes. That same day, I paid for my alterations and left the store without my under garments. Today, when I went in for my fitting and spoke to someone about the store having my under garments, no one knew anything. The store does not have cameras so there is no "proof" that I walked out of the store without my items. I did not get anywhere when I spoke to two different people. They do have it in the system that I purchased the items back in January and had to switch them out in May. I was told there was nothing anyone could do because there would have been no reason for the store to keep my items and if in fact I did leave them behind then someone would have contacted me. The whole situation is unbelievable! I felt like I was being called a liar. Why would I say I did not have my expensive items if I really did? Everything was paid for in full back in March. The poor response from the people who work there is just sad. There is no way anyone can help me in any way, shape, form, or fashion since there is no "proof" of anything. I cannot afford to purchase these items again! The prices at this store are already outrageous as it is! I will be sure to warn all my friends about David's Bridal and their poor service. They take no responsibility for their own mistakes. I guess with this business the customer is not always right. I am hoping to get this resolved before my wedding which is in 5 weeks!! Read less
Services Used: Dress & Attire
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Carla
Wedding:
7/19/2014
4.2/5.0
Selection is enough for my choices and staff was busy but helpful.
Selection is enough for my choices and staff was busy but helpful.
Selection is enough for my choices and staff was busy but helpful. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
0.0/5.0
I went with my daughter to pick out her dress. The seamstress measured her and then ordered the dress and I signed for it and paid for it in full. Today we went to get the dress and it is one size to small. When I noticed that the salesperson working the floor gave me attitude and acted like it was our fault the dress was to small. They forget they are the experts and we are the purchasers. I sent a letter per their corporate rules and am waiting to hear back from them regarding this. I expect a new dress in her size, If the seamstress doesn't know how to measure a girl and order properly how is that the brides fault? Plus when I pay over $1000.00 in a store, no one should give me attitude.
I went with my daughter to pick out her dress. The seamstress measured her and then ordered the dress and I signed for it Read more...
I went with my daughter to pick out her dress. The seamstress measured her and then ordered the dress and I signed for it and paid for it in full. Today we went to get the dress and it is one size to small. When I noticed that the salesperson working the floor gave me attitude and acted like it was our fault the dress was to small. They forget they are the experts and we are the purchasers. I sent a letter per their corporate rules and am waiting to hear back from them regarding this. I expect a new dress in her size, If the seamstress doesn't know how to measure a girl and order properly how is that the brides fault? Plus when I pay over $1000.00 in a store, no one should give me attitude. Read less
Services Used: Dress & Attire
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marija
Wedding:
6/27/2014
1.8/5.0
i was looking dreeses online for maybe 6 months before i go to davids bridal to buy dress.\when i finnaly went there i showed the photos of the dresses (i choose about 10 of them)they didnt had any of them, the assistant keep on bringing me some other dresses and when i asked her why u dont have any of the dresses that i showed u on the photo, she replyed that they dont have that dresses in the store, they are old i she thinks they dont sell them anymore?? then i went to another place near by, same thing. i didnt buy a dress, so for one week i fly to chicago to visit my relatives and i went to Davids bridal there hoping for better luck, but no same story, non of the dresses they had, so i wonder is this correct to lie to people on the web site, showing so many dresses and in the store other more expencive ones,
i am really dissapionted
i was looking dreeses online for maybe 6 months before i go to davids bridal to buy dress.\when i finnaly went there i Read more...
i was looking dreeses online for maybe 6 months before i go to davids bridal to buy dress.\when i finnaly went there i showed the photos of the dresses (i choose about 10 of them)they didnt had any of them, the assistant keep on bringing me some other dresses and when i asked her why u dont have any of the dresses that i showed u on the photo, she replyed that they dont have that dresses in the store, they are old i she thinks they dont sell them anymore?? then i went to another place near by, same thing. i didnt buy a dress, so for one week i fly to chicago to visit my relatives and i went to Davids bridal there hoping for better luck, but no same story, non of the dresses they had, so i wonder is this correct to lie to people on the web site, showing so many dresses and in the store other more expencive ones,
i am really dissapionted Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
1.7/5.0
Well I went to Davids bridal because I have heard great things.......yea well my experience was not so great. When I first went there I had a very nice and caring bridal consultant she was so helpful and just amazing the way she matched my veil to the dress and so much more very laid back and fun she made me very comfortable. But then when I go in a few weeks later to try on more dress's my consultant told me she was being let go. When I asked her why she explained her "boss" was not a nice woman and didn't like her from the moment she started working there wich made me very upset because she really was/is amazing I was very said to find out she was leaving and angry that her boss didn't know how to be a grown woman at her age ugh so I went back again a few weeks later and was put with this snappy rude woman I was very uncomfortable to say the least and this happened 2 more times so I decided I would get my bridesmaids dress's there but NOT MY DRESS and I wound up finding my dress somewhere else I'm just not happy at all with my experience there and I wouldn't suggest anyone get there gown there!
Well I went to Davids bridal because I have heard great things.......yea well my experience was not so great. When I first Read more...
Well I went to Davids bridal because I have heard great things.......yea well my experience was not so great. When I first went there I had a very nice and caring bridal consultant she was so helpful and just amazing the way she matched my veil to the dress and so much more very laid back and fun she made me very comfortable. But then when I go in a few weeks later to try on more dress's my consultant told me she was being let go. When I asked her why she explained her "boss" was not a nice woman and didn't like her from the moment she started working there wich made me very upset because she really was/is amazing I was very said to find out she was leaving and angry that her boss didn't know how to be a grown woman at her age ugh so I went back again a few weeks later and was put with this snappy rude woman I was very uncomfortable to say the least and this happened 2 more times so I decided I would get my bridesmaids dress's there but NOT MY DRESS and I wound up finding my dress somewhere else I'm just not happy at all with my experience there and I wouldn't suggest anyone get there gown there! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
0.0/5.0
Do not go to David's Bridal! My daughter ordered her dress from there and when it came in it was so wrinkled that my daughter said "it looked like a dog slept on in." The tag was worn and her veil looked like it had been balled up and stuck in a bag. We believe that David's searched their inventory and sent her a sample dress in her size from another store. They should not be allowed to pass off a used dress as new. Fortunately for us we did not take the gown so they issued a refund. Beware! if you leave the store with your product, you are on your own. Their staff was rude and made no effort to make her feel better. No bride deserves this treatment.
Do not go to David's Bridal! My daughter ordered her dress from there and when it came in it was so wrinkled that my Read more...
Do not go to David's Bridal! My daughter ordered her dress from there and when it came in it was so wrinkled that my daughter said "it looked like a dog slept on in." The tag was worn and her veil looked like it had been balled up and stuck in a bag. We believe that David's searched their inventory and sent her a sample dress in her size from another store. They should not be allowed to pass off a used dress as new. Fortunately for us we did not take the gown so they issued a refund. Beware! if you leave the store with your product, you are on your own. Their staff was rude and made no effort to make her feel better. No bride deserves this treatment. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
1.1/5.0
Literally the worst place to do business at. I went there to try on wedding dresses, and were basically forced to put on dresses that I was not interested in. The lady assisting me, would not bring out the dresses I asked for only because she thought I might "like" something else, something that she had in mind. I was still able to live with that, until I ordered a pair of bridal shoes from their website and I didn't like them (paid around $80 for them) & then $8 for shipping to return them. I followed all of their instructions for returns and a week later I received the same shoes back! I wrote to customer service only to get a response that the shoes did not pass inspection!! There was nothing wrong with the shoes! I put them on once... (in my house!) & took them right off because the back of the shoes was rubbing against my heel! David's bridal is ridiculous and it's not a big surprise to me that yet another store of theirs (Norridge, IL ) is closing soon! I would never do business with them again, and please refrain yourself from using them. There are many other websites or bridal stores that will be happy to do business with you and will accept returns by avoiding lame excuses to deny your returns or exchanges!
Literally the worst place to do business at. I went there to try on wedding dresses, and were basically forced to put on Read more...
Literally the worst place to do business at. I went there to try on wedding dresses, and were basically forced to put on dresses that I was not interested in. The lady assisting me, would not bring out the dresses I asked for only because she thought I might "like" something else, something that she had in mind. I was still able to live with that, until I ordered a pair of bridal shoes from their website and I didn't like them (paid around $80 for them) & then $8 for shipping to return them. I followed all of their instructions for returns and a week later I received the same shoes back! I wrote to customer service only to get a response that the shoes did not pass inspection!! There was nothing wrong with the shoes! I put them on once... (in my house!) & took them right off because the back of the shoes was rubbing against my heel! David's bridal is ridiculous and it's not a big surprise to me that yet another store of theirs (Norridge, IL ) is closing soon! I would never do business with them again, and please refrain yourself from using them. There are many other websites or bridal stores that will be happy to do business with you and will accept returns by avoiding lame excuses to deny your returns or exchanges! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
0.4/5.0
By telling me to "suck it in" twice I was not very happy with the rude behavior of the alterations department. I am not a large person by any means and was very offended. I will NOT be returning to David's Bridal nor will I be referring any of my family and friends there for any type of business. Also, I feel that $60 for a hemline adjustment is outrageous! Please tell your staff to be more kind as the whole world is not always rude.
By telling me to "suck it in" twice I was not very happy with the rude behavior of the alterations department. I am not a Read more...
By telling me to "suck it in" twice I was not very happy with the rude behavior of the alterations department. I am not a large person by any means and was very offended. I will NOT be returning to David's Bridal nor will I be referring any of my family and friends there for any type of business. Also, I feel that $60 for a hemline adjustment is outrageous! Please tell your staff to be more kind as the whole world is not always rude. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
1.2/5.0
Would never refer anyone to Davids Bridal. High pressure for a sale. Was told it would take 6 months to get a dress, only took 6 weeks. Called back to get dress steamed for wedding day, was told it was purchased to long ago to press for free. Gave me a $40.00 price for steaming. Seemed unfair and was told due to alterations, would not steam dress anyway, needed to be fair to the other customers. What does that means? Did not understand why they would not press out the wrinkles that came with the dress from the packing.
Would never refer anyone to Davids Bridal. High pressure for a sale. Was told it would take 6 months to get a dress, only Read more...
Would never refer anyone to Davids Bridal. High pressure for a sale. Was told it would take 6 months to get a dress, only took 6 weeks. Called back to get dress steamed for wedding day, was told it was purchased to long ago to press for free. Gave me a $40.00 price for steaming. Seemed unfair and was told due to alterations, would not steam dress anyway, needed to be fair to the other customers. What does that means? Did not understand why they would not press out the wrinkles that came with the dress from the packing. Read less
Services Used: Dress & Attire
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Lois
Wedding:
5/24/2014
0.6/5.0
David's Bridal did not have my dress size in the store and they ordered it on line and had it shipped to my home; when it arrived it was 4 sizes to small, they will not exchange it in the store, I have to pay for shipping charges to send it back to them, plus I have to pay for another dress in the correct size that is being shipped to the store - there is no way I will ever go to this store again. The David's Bridal worker should have made it clear about what their exchange/return policy was before I made my purchase.
David's Bridal did not have my dress size in the store and they ordered it on line and had it shipped to my home; when it Read more...
David's Bridal did not have my dress size in the store and they ordered it on line and had it shipped to my home; when it arrived it was 4 sizes to small, they will not exchange it in the store, I have to pay for shipping charges to send it back to them, plus I have to pay for another dress in the correct size that is being shipped to the store - there is no way I will ever go to this store again. The David's Bridal worker should have made it clear about what their exchange/return policy was before I made my purchase. Read less
Services Used: Dress & Attire
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Malasee
Wedding:
5/24/2014
0.0/5.0
I didn't know what I wanted, and I've never tried on a wedding dress. My budget was 2000$, and so my sister made the appt for me. The sales lady was 30 min delayed due to an appointment that went over. I was absolutally ok with the fact that another bride was getting a dress, so I waited for her. However, when she and the manager came up to me, they gave me 15 minutes to try on dresses. I tried on two dresses, I explained what I wanted, "I did not want my breasts hanging out." The manager told me that I wouldn't find anything like that there, as dresses were suppose to show off a womans assets. I left when I was trying on a dress and I heard the manager tell my sister that my neices who were 8 months old were in the way. I left, with no desire to wear a wedding dress for my wedding. I was told lader by a small private briadal shop that they serve all the "David's Bridal rejects." I had no idea that this is the reputation they had.
I didn't know what I wanted, and I've never tried on a wedding dress. My budget was 2000$, and so my sister made the appt Read more...
I didn't know what I wanted, and I've never tried on a wedding dress. My budget was 2000$, and so my sister made the appt for me. The sales lady was 30 min delayed due to an appointment that went over. I was absolutally ok with the fact that another bride was getting a dress, so I waited for her. However, when she and the manager came up to me, they gave me 15 minutes to try on dresses. I tried on two dresses, I explained what I wanted, "I did not want my breasts hanging out." The manager told me that I wouldn't find anything like that there, as dresses were suppose to show off a womans assets. I left when I was trying on a dress and I heard the manager tell my sister that my neices who were 8 months old were in the way. I left, with no desire to wear a wedding dress for my wedding. I was told lader by a small private briadal shop that they serve all the "David's Bridal rejects." I had no idea that this is the reputation they had. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
0.0/5.0
Horrible. Tried this a second time for my second daughter's wedding. We had an appointment and waited and waited. The girl brought 4 dresses. None of which my daughter had choosen. Her sister went out to look at the dresses and was told by a woman that the person waiting on us had to bring the dresses. How the heck did this girl know what she liked? So in 2 hours my daughter tried on 4 dresses. Begging to make a appointment to come back. They surely can forget that!
Horrible. Tried this a second time for my second daughter's wedding. We had an appointment and waited and waited. The girl Read more...
Horrible. Tried this a second time for my second daughter's wedding. We had an appointment and waited and waited. The girl brought 4 dresses. None of which my daughter had choosen. Her sister went out to look at the dresses and was told by a woman that the person waiting on us had to bring the dresses. How the heck did this girl know what she liked? So in 2 hours my daughter tried on 4 dresses. Begging to make a appointment to come back. They surely can forget that! Read less
Services Used: Dress & Attire
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Rebecca
Wedding:
5/10/2014
0.7/5.0
To any future brides- DO NOT use David's Bridal for anything!!! I lost my best friend 18 days ago. She was to be in my upcoming wedding. Her grieving husband called David's to cancel her bridesmaid dress and they gave him an unbelievable amount of s#*t for it, including wanting to call me and verify she was deceased (!!!), the credit card used in the purchase (lost in the pond where she died), and wanting her death certificate! Never even said "sorry for your loss"! He is grieving the loss of the love of his life and they were completely heartless over a $100 dress!!!!! I don't know what standard policy is for returning something in those circumstances but it certainly could NOT have been the way they treated him!!! Please beware of those HORRIBLE people!!!!!!
To any future brides- DO NOT use David's Bridal for anything!!! I lost my best friend 18 days ago. She was to be in my Read more...
To any future brides- DO NOT use David's Bridal for anything!!! I lost my best friend 18 days ago. She was to be in my upcoming wedding. Her grieving husband called David's to cancel her bridesmaid dress and they gave him an unbelievable amount of s#*t for it, including wanting to call me and verify she was deceased (!!!), the credit card used in the purchase (lost in the pond where she died), and wanting her death certificate! Never even said "sorry for your loss"! He is grieving the loss of the love of his life and they were completely heartless over a $100 dress!!!!! I don't know what standard policy is for returning something in those circumstances but it certainly could NOT have been the way they treated him!!! Please beware of those HORRIBLE people!!!!!! Read less
Services Used: Dress & Attire
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Angela
Wedding:
5/6/2014
4.0/5.0
I bought my dress online and had it delivered to my friend in California as i live in the UK and David's Bridal UK and US don't seem to work together at all. Very happy with how quickly it was delivered and how the dress looks, minor alterations are needed but thats cos I'm pear shaped.
I bought my dress online and had it delivered to my friend in California as i live in the UK and David's Bridal UK and US Read more...
I bought my dress online and had it delivered to my friend in California as i live in the UK and David's Bridal UK and US don't seem to work together at all. Very happy with how quickly it was delivered and how the dress looks, minor alterations are needed but thats cos I'm pear shaped. Read less
Services Used: Dress & Attire
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Whitney
Wedding:
5/2/2014
1.0/5.0
The trying on the dresses process was easy and intuitive--"Favorite" some dresses and they'll pull them so you can try them on quickly. Be aware that clearance dresses are not available in the store. But word to the wise: Go elsewhere for alterations! I needed my dress hemmed and bustled, which are probably the two most common alterations they have to do, and they botched them both. They forgot to put one of the buttons on for the bustle, and the hem was very lopsided. I'm wearing bright blue shoes with the dress, so the color contrast made the lopsidedness extremely noticeable. They took a week to fix it. I went in the next week, and while the bustle was fine, the hem was now lopsided the other way! I sent it back to have it fixed, and it came back the same. So I sent it back again. Still not right, but better. Sent it back, tried it on again, and the seamstress kept arguing with me that it was right while I was looking at it in the mirror and showing her where it was wrong. We finally got the manager involved, and she was a little clearer about why they thought it was right--it measured the same on both side, so I suppose it was right "by the book," but it still looked wrong. Then they blamed it on the scalloped hem, but they are small scallops, not like what was plain to see in the mirror. So, I paid over $230 and was insulted, told I was wrong, and still didn't get the hemline I'd asked for. Displeased and disappointed are understatements. Should have gone elsewhere, and I hope you do! Don't let them talk you int doing it there because "they can't guarantee alterations anywhere else," because they didn't give me the service I paid for anyway.
The trying on the dresses process was easy and intuitive--"Favorite" some dresses and they'll pull them so you can try Read more...
The trying on the dresses process was easy and intuitive--"Favorite" some dresses and they'll pull them so you can try them on quickly. Be aware that clearance dresses are not available in the store. But word to the wise: Go elsewhere for alterations! I needed my dress hemmed and bustled, which are probably the two most common alterations they have to do, and they botched them both. They forgot to put one of the buttons on for the bustle, and the hem was very lopsided. I'm wearing bright blue shoes with the dress, so the color contrast made the lopsidedness extremely noticeable. They took a week to fix it. I went in the next week, and while the bustle was fine, the hem was now lopsided the other way! I sent it back to have it fixed, and it came back the same. So I sent it back again. Still not right, but better. Sent it back, tried it on again, and the seamstress kept arguing with me that it was right while I was looking at it in the mirror and showing her where it was wrong. We finally got the manager involved, and she was a little clearer about why they thought it was right--it measured the same on both side, so I suppose it was right "by the book," but it still looked wrong. Then they blamed it on the scalloped hem, but they are small scallops, not like what was plain to see in the mirror. So, I paid over $230 and was insulted, told I was wrong, and still didn't get the hemline I'd asked for. Displeased and disappointed are understatements. Should have gone elsewhere, and I hope you do! Don't let them talk you int doing it there because "they can't guarantee alterations anywhere else," because they didn't give me the service I paid for anyway. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
2.2/5.0
I must honestly say that I had high expectations for David's Bridal but I found myself highly disappointed. I had planned to order a sample dress online and arrived at the store for fitting. Finally after picking my dress, they insisted that I should buy the dress at the store for $100 more than the offer I had seen online and told me several fake reasons why. They said the dress might have several defects and that is what the style number meant, that whatever dress I ordered could not be returned so I had to be absolutely sure, etc etc. I was aware that this was for commission purposes. I asked for them to place the order online for me, and one of the employees, (assistant manager I suppose) placed the order for the wrong size. I went home a a day later I received a call from her telling me that I had to go online and cancel the order. I tried and it wasnt possible. 2 days went buy and I called her again and she said now I had to wait for the dress to arrive and that I had to ship it back and REBUY the dress. I was so frustrated and told her I couldn't wait any longer, my wedding day was approaching... So she said "ok, bring it to the store, I have one ready for you here." I called her a few days later, when I received my dress and she had a new story. "Oh you got the dress! great, come and I'll teach you how to return it and you'll be able to rebuy after you get your money back." I told her thats not what she had said before and so she got nervous and agreed to the exchange. Once I got to the store to try on the right size, she put the dress in the dressing room and told me to try it on and didn't offer any assistance until about 20 minutes later. I had to put on the dress all by myself. I was finally able to take my dress home but decided that I would never trust David's Bridal ever again. The process alone of getting my dress before alterations was about 2 weeks. 2 weeks wasted. I had a terrible experience.
I must honestly say that I had high expectations for David's Bridal but I found myself highly disappointed. I had planned Read more...
I must honestly say that I had high expectations for David's Bridal but I found myself highly disappointed. I had planned to order a sample dress online and arrived at the store for fitting. Finally after picking my dress, they insisted that I should buy the dress at the store for $100 more than the offer I had seen online and told me several fake reasons why. They said the dress might have several defects and that is what the style number meant, that whatever dress I ordered could not be returned so I had to be absolutely sure, etc etc. I was aware that this was for commission purposes. I asked for them to place the order online for me, and one of the employees, (assistant manager I suppose) placed the order for the wrong size. I went home a a day later I received a call from her telling me that I had to go online and cancel the order. I tried and it wasnt possible. 2 days went buy and I called her again and she said now I had to wait for the dress to arrive and that I had to ship it back and REBUY the dress. I was so frustrated and told her I couldn't wait any longer, my wedding day was approaching... So she said "ok, bring it to the store, I have one ready for you here." I called her a few days later, when I received my dress and she had a new story. "Oh you got the dress! great, come and I'll teach you how to return it and you'll be able to rebuy after you get your money back." I told her thats not what she had said before and so she got nervous and agreed to the exchange. Once I got to the store to try on the right size, she put the dress in the dressing room and told me to try it on and didn't offer any assistance until about 20 minutes later. I had to put on the dress all by myself. I was finally able to take my dress home but decided that I would never trust David's Bridal ever again. The process alone of getting my dress before alterations was about 2 weeks. 2 weeks wasted. I had a terrible experience. Read less
Services Used: Dress & Attire
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Elizabeth
Wedding:
4/11/2014
0.6/5.0
Do not use David's Bridal! I was a bridesmaid in PA and a bride in FL within 6 months of each other, and I went through David's Bridal for both. In PA, the associate was friendly enough helping with my bridesmaids dress, but then when I wanted to try on bridal dresses for myself, they handed me off to a different associate who was trying to sell me everything under the sun. All I wanted to do was browse! I left the store feeling like herded cattle but did purchase my bridesmaids dress. There was no call or email as they promised me when my dress would be shipped. In fact, the other bridesmaids paid for shipping and their dresses were sent to a store instead! AND they shipped the wrong size! As I prepared for my own wedding in FL, I visited another store in which I purchased my own wedding dress. My consultant was friendly but the stores are so understaffed that you never get a consultant to just yourself, she always is running around with at least 2 customers, and in my case 3. During this trip, I also picked out bridesmaids dresses but didn't purchase any as my bridesmaids were scattered over the country and I wanted them to all try them before buying. I left the store expecting my wedding dress shipped to my house in 2 weeks. 3 went by so I called the store I purchased it from. It was sitting at their store, they admitted to FORGETTING to ship it. Then they told me that because I lived in PA it would take a while to get to me. I don't live in PA. I live in the same state they were in. They said they would ship it 2-day air. Five days went by and I called again. They STILL hadn't shipped it. This time they would overnight it. I finally got it, but for $1000 worth of product, UPS dropped it at my front door, they did not require a signature! It could have been stolen! Who does that?!?! Absolutely horrible service. I can not say anything good about it.
Do not use David's Bridal! I was a bridesmaid in PA and a bride in FL within 6 months of each other, and I went through Read more...
Do not use David's Bridal! I was a bridesmaid in PA and a bride in FL within 6 months of each other, and I went through David's Bridal for both. In PA, the associate was friendly enough helping with my bridesmaids dress, but then when I wanted to try on bridal dresses for myself, they handed me off to a different associate who was trying to sell me everything under the sun. All I wanted to do was browse! I left the store feeling like herded cattle but did purchase my bridesmaids dress. There was no call or email as they promised me when my dress would be shipped. In fact, the other bridesmaids paid for shipping and their dresses were sent to a store instead! AND they shipped the wrong size! As I prepared for my own wedding in FL, I visited another store in which I purchased my own wedding dress. My consultant was friendly but the stores are so understaffed that you never get a consultant to just yourself, she always is running around with at least 2 customers, and in my case 3. During this trip, I also picked out bridesmaids dresses but didn't purchase any as my bridesmaids were scattered over the country and I wanted them to all try them before buying. I left the store expecting my wedding dress shipped to my house in 2 weeks. 3 went by so I called the store I purchased it from. It was sitting at their store, they admitted to FORGETTING to ship it. Then they told me that because I lived in PA it would take a while to get to me. I don't live in PA. I live in the same state they were in. They said they would ship it 2-day air. Five days went by and I called again. They STILL hadn't shipped it. This time they would overnight it. I finally got it, but for $1000 worth of product, UPS dropped it at my front door, they did not require a signature! It could have been stolen! Who does that?!?! Absolutely horrible service. I can not say anything good about it. Read less
Services Used: Dress & Attire
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Eleni
Wedding:
3/31/2014
0.6/5.0
I made an appointment with the David's Bridal in tampa and I was there for 40 minutes past my appointment time twiddling my thumbs. I finally got so disgusted being ignored that I left. I still can't believe that I was treated so poorly. They should be ashamed. It seems that they have too many customers to handle. Well they won't have to worry about me. One less.
I made an appointment with the David's Bridal in tampa and I was there for 40 minutes past my appointment time twiddling Read more...
I made an appointment with the David's Bridal in tampa and I was there for 40 minutes past my appointment time twiddling my thumbs. I finally got so disgusted being ignored that I left. I still can't believe that I was treated so poorly. They should be ashamed. It seems that they have too many customers to handle. Well they won't have to worry about me. One less. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
1.4/5.0
If you are looking for a "fast food" in and out place to get your dress from - go to David's Bridal. If you want a one on one more quality experience from experts, please do yourself a favor and GO SOMEWHERE ELSE! They treat you like used car dealership. "They will love you and leave you!" I have been to the David's Bridal in Hampton VA over 8 times these last 10 months and have spent over $1500 and they still have yet to tell me the dress garments I need, no one ever remembers me and overall they are not friendly. Luckily I asked / went elsewhere for the under garments.
Ladies, this David's Bridal may not be like all of them and your experience may be different than mine BUT I wanted to share my experience so that you don't make my mistake and have my regrets!!!
If you are looking for a "fast food" in and out place to get your dress from - go to David's Bridal. If you want a one on Read more...
If you are looking for a "fast food" in and out place to get your dress from - go to David's Bridal. If you want a one on one more quality experience from experts, please do yourself a favor and GO SOMEWHERE ELSE! They treat you like used car dealership. "They will love you and leave you!" I have been to the David's Bridal in Hampton VA over 8 times these last 10 months and have spent over $1500 and they still have yet to tell me the dress garments I need, no one ever remembers me and overall they are not friendly. Luckily I asked / went elsewhere for the under garments.
Ladies, this David's Bridal may not be like all of them and your experience may be different than mine BUT I wanted to share my experience so that you don't make my mistake and have my regrets!!! Read less
Services Used: Dress & Attire
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Terri
Wedding:
3/22/2014
0.0/5.0
I has the worst experience at davids bridal ! For one myself and bridal party spent a tremendous amount of money there and then 6 days b4 my wedding date my wedding grown was still wrong!! Now they had me try it on too any times and sewed on it while I was there . I had pai for 20 bussel loops and only had 8. Dress sits lop sided now and my train doesn't fall right I asked for my money bk b/c they had no right changing up my dress without my approval!! I only recieved 50 buk bk off of a 280 alteration ! That's is horrible bussiness
I has the worst experience at davids bridal ! For one myself and bridal party spent a tremendous amount of money there and Read more...
I has the worst experience at davids bridal ! For one myself and bridal party spent a tremendous amount of money there and then 6 days b4 my wedding date my wedding grown was still wrong!! Now they had me try it on too any times and sewed on it while I was there . I had pai for 20 bussel loops and only had 8. Dress sits lop sided now and my train doesn't fall right I asked for my money bk b/c they had no right changing up my dress without my approval!! I only recieved 50 buk bk off of a 280 alteration ! That's is horrible bussiness Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
0.4/5.0
David's Bridal is the worst experience I have ever had shopping! To add insult to injury I was shopping for the best day of my life. You are never treated like you matter. I would try on dresses (even when I had an appointment) and wait 10 mins or more for someone to help me out of them. I was trying on shoes there, the sales woman argued with me that the shoe was comfortable as she tried it on herself and stomped around me in it, WOW!! The alterations were originally quoted at one price and ended up being much more. Every time I walk in the store, it is a bad experience. Please don't go here, go anywhere else and have a better experience.
David's Bridal is the worst experience I have ever had shopping! To add insult to injury I was shopping for the best day Read more...
David's Bridal is the worst experience I have ever had shopping! To add insult to injury I was shopping for the best day of my life. You are never treated like you matter. I would try on dresses (even when I had an appointment) and wait 10 mins or more for someone to help me out of them. I was trying on shoes there, the sales woman argued with me that the shoe was comfortable as she tried it on herself and stomped around me in it, WOW!! The alterations were originally quoted at one price and ended up being much more. Every time I walk in the store, it is a bad experience. Please don't go here, go anywhere else and have a better experience. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
1.0/5.0
I am currently an employee of David's Bridal. and I read all these negative comments from unhappy customers. well, let me tell you ladies... many of my co-workers and I hate I just as much. Honestly the only people benefiting from your money are the managers. I mean I must say im a very great consultant I give my brides honest opinions and I almost always find her dress. I love to connect with my brides. ever since they made rules ive been going crazy... bridal appointments are now ONLY an hour and a half. if u spend a little longer with your bride your manager will literally come tell you that the time is up IN FRONT OF THE BRIDE! (how rude) plus they "forget" to give us breaks because the manager didn't schedule enough consultants for the night so we end up helping 3 brides at once. I mean ive been in the business long enough to handle three brides at once but it gets crazy for the less experienced. My manager is an inconsiderate bitch who only cares about selling you ladies everything. dress, veil, slip, bra, jewelry, preservation kit, the credit card and so much more. she'll push and push and push... honestly if I was a customer I wouldn't buy from david's. the dresses are crappy unless it's a designer brand. the managers are all shit and they wont accomidate you.
I am currently an employee of David's Bridal. and I read all these negative comments from unhappy customers. well, let me Read more...
I am currently an employee of David's Bridal. and I read all these negative comments from unhappy customers. well, let me tell you ladies... many of my co-workers and I hate I just as much. Honestly the only people benefiting from your money are the managers. I mean I must say im a very great consultant I give my brides honest opinions and I almost always find her dress. I love to connect with my brides. ever since they made rules ive been going crazy... bridal appointments are now ONLY an hour and a half. if u spend a little longer with your bride your manager will literally come tell you that the time is up IN FRONT OF THE BRIDE! (how rude) plus they "forget" to give us breaks because the manager didn't schedule enough consultants for the night so we end up helping 3 brides at once. I mean ive been in the business long enough to handle three brides at once but it gets crazy for the less experienced. My manager is an inconsiderate bitch who only cares about selling you ladies everything. dress, veil, slip, bra, jewelry, preservation kit, the credit card and so much more. she'll push and push and push... honestly if I was a customer I wouldn't buy from david's. the dresses are crappy unless it's a designer brand. the managers are all shit and they wont accomidate you. Read less
Services Used: Unique Services
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Linda
Wedding:
1/25/2014
1.6/5.0
And here's why. I bought my dress and gave them 3 months. They wanted the money up front. When my dress came, it was the wrong size than what we had ordered. They appologized and told me that I would have to wear the dress on the rack. It was dirty on the bottom and throughout a little. They went in a back room and tried to wash it. They brought it out and told me it was ready to go. It was still dirty on the bottom. They would not give me and discount and actually asked me if I would like to pay $10 for a nicer bag. I was ready to cry and said "are you serious?" So they gave the the cheap bag and I left because I had a lump in my throat and knew that I would cry if I tried to fight it. I called customer service when I got home. They had the store call me and try to make it right. They told me that they could rush it and get in in within a couple of days. My appointment with the tailor was two days later so I couldn't do it. I asked if they could discount it or give me a credit to get accessories. They said 'No'. That was the end of it.
And here's why. I bought my dress and gave them 3 months. They wanted the money up front. When my dress came, it was the Read more...
And here's why. I bought my dress and gave them 3 months. They wanted the money up front. When my dress came, it was the wrong size than what we had ordered. They appologized and told me that I would have to wear the dress on the rack. It was dirty on the bottom and throughout a little. They went in a back room and tried to wash it. They brought it out and told me it was ready to go. It was still dirty on the bottom. They would not give me and discount and actually asked me if I would like to pay $10 for a nicer bag. I was ready to cry and said "are you serious?" So they gave the the cheap bag and I left because I had a lump in my throat and knew that I would cry if I tried to fight it. I called customer service when I got home. They had the store call me and try to make it right. They told me that they could rush it and get in in within a couple of days. My appointment with the tailor was two days later so I couldn't do it. I asked if they could discount it or give me a credit to get accessories. They said 'No'. That was the end of it. Read less
Services Used: Dress & Attire
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Maranda
Wedding:
12/28/2013
0.5/5.0
I recently went to a Davids Bridal in Florida & I had a terrible experience! My consultant just seemed like she did NOT want to be there & completely ruined the whole experience for me. I was very upset, on the verge of tears. She didn't pull any of my "favorites" from the website like they told me she would & she was very rude. Im really not pleased with this particular Davids Bridal & I will NOT be going back.
I recently went to a Davids Bridal in Florida & I had a terrible experience! My consultant just seemed like she did NOT Read more...
I recently went to a Davids Bridal in Florida & I had a terrible experience! My consultant just seemed like she did NOT want to be there & completely ruined the whole experience for me. I was very upset, on the verge of tears. She didn't pull any of my "favorites" from the website like they told me she would & she was very rude. Im really not pleased with this particular Davids Bridal & I will NOT be going back. Read less
Services Used: Dress & Attire
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Eva
Wedding:
11/16/2013
1.6/5.0
The gowns @ David Bridal are amazing and I bought my gown @ a great price! The service on the other hand was horrible!!! I visited David's Bridal 3 times looking for the perfect gown @ a great price which I found today but the consultant I had referred to me as a "walk-in" and when it was time to try on the gowns after the consultant howned me about what was my visit for since it was my third time and questioning if I was planing on buying a gown I was told that I could not try all of the gowns because other appointments were arriving and she made sure to tell me that @ the first visit brides get 1 hr appointments. How can anyone put a time limit on for one an expensive piece of clothing that will be worn on a woman most important day of there lives. I mean come on. She made me feel uneasy because it was my third visit. The reception sitting @ the desk was sooo rude I couldn't help but to raise my eye browns at her. They really need to hire more consultants to accommodate the "walk-in's" because my experience was not pleasant.
The gowns @ David Bridal are amazing and I bought my gown @ a great price! The service on the other hand was horrible!!! I Read more...
The gowns @ David Bridal are amazing and I bought my gown @ a great price! The service on the other hand was horrible!!! I visited David's Bridal 3 times looking for the perfect gown @ a great price which I found today but the consultant I had referred to me as a "walk-in" and when it was time to try on the gowns after the consultant howned me about what was my visit for since it was my third time and questioning if I was planing on buying a gown I was told that I could not try all of the gowns because other appointments were arriving and she made sure to tell me that @ the first visit brides get 1 hr appointments. How can anyone put a time limit on for one an expensive piece of clothing that will be worn on a woman most important day of there lives. I mean come on. She made me feel uneasy because it was my third visit. The reception sitting @ the desk was sooo rude I couldn't help but to raise my eye browns at her. They really need to hire more consultants to accommodate the "walk-in's" because my experience was not pleasant. Read less
Services Used: Dress & Attire
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K
Wedding:
11/12/2013
0.0/5.0
Totally disgusted!!!! I went to one of David's locations today knowing that with my wedding date coming so soon that I would have to purchase off the rack. The dresses look horrible, deodorant stains, missing bead work, snags and poor wrinkled dresses is what we experienced today. Today also there was a huge customer bashing conference in the store and also employees discussing another employees call in in front of customers. I should have known from my last visit that It would still be the same. If you have the time and patience order right from the manufacturer to save hundreds and to get the same dress.(wholesale sites). My poor 13 year old with hypothyroid left devastated as the associates were fussing over a little girl her age several sizes smaller as when the associate approached my daughter and rolled her eyes commenting.,"How's it goin lil mama?". As I am a plus sized woman. I will never step foot in these stores again as my last visit as I was assisted with trying on a dress and the associate left me all gowned up and never came back.
Totally disgusted!!!! I went to one of David's locations today knowing that with my wedding date coming so soon that I Read more...
Totally disgusted!!!! I went to one of David's locations today knowing that with my wedding date coming so soon that I would have to purchase off the rack. The dresses look horrible, deodorant stains, missing bead work, snags and poor wrinkled dresses is what we experienced today. Today also there was a huge customer bashing conference in the store and also employees discussing another employees call in in front of customers. I should have known from my last visit that It would still be the same. If you have the time and patience order right from the manufacturer to save hundreds and to get the same dress.(wholesale sites). My poor 13 year old with hypothyroid left devastated as the associates were fussing over a little girl her age several sizes smaller as when the associate approached my daughter and rolled her eyes commenting.,"How's it goin lil mama?". As I am a plus sized woman. I will never step foot in these stores again as my last visit as I was assisted with trying on a dress and the associate left me all gowned up and never came back. Read less
Services Used: Dress & Attire
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Carol
Wedding:
11/10/2013
1.0/5.0
Like many of the other reviews my experience was terrible. David's Bridal is the ghetto of a wedding dress experience. The consultant rushed me the entire time -- told me I could only try on 3 dresses. Really? She was rude and did not help what-so-ever. I wasn't expecting a Klienfeld experience -- but I was expecting privacy & professionalism. The dressing rooms are about 2'x2' with NO mirror. Cramped, tight and dirty.When you are 1/2 naked the door opens right up to the general public of people waiting. (the location is Springfield, PA -- Delco). They take every bit of personal information -- and then 3rd party your phone and email -- getting spammed and blowing up my phone with "sales" calls. The ONLY and I mean ONLY positive is the price. I would rate the quality of service and professionalism as a NEGATIVE 5. Overall a disgraceful experience.
Like many of the other reviews my experience was terrible. David's Bridal is the ghetto of a wedding dress experience. The Read more...
Like many of the other reviews my experience was terrible. David's Bridal is the ghetto of a wedding dress experience. The consultant rushed me the entire time -- told me I could only try on 3 dresses. Really? She was rude and did not help what-so-ever. I wasn't expecting a Klienfeld experience -- but I was expecting privacy & professionalism. The dressing rooms are about 2'x2' with NO mirror. Cramped, tight and dirty.When you are 1/2 naked the door opens right up to the general public of people waiting. (the location is Springfield, PA -- Delco). They take every bit of personal information -- and then 3rd party your phone and email -- getting spammed and blowing up my phone with "sales" calls. The ONLY and I mean ONLY positive is the price. I would rate the quality of service and professionalism as a NEGATIVE 5. Overall a disgraceful experience. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
0.5/5.0
I went into David's Bridal in El Paso TX, with my maid of honor and was dismayed at how we were treated. The girls in the front desk were very rude and catty; as well as other associates who offered no assistance at all. They proceeded to tell us that they did not know how long it would take to assist us as appointments were priority over walk-ins. However did not offer to schedule an appointment for me. I then promptly left and went to Bridal Novias were I was greeted with class, manners, professionalism and respect. All the qualities the ladies at David's Bridal lack!! I bought my dress and bridesmaids dresses that day! My advice SKIP David's Bridal and head for Bridal Novias!!!
I went into David's Bridal in El Paso TX, with my maid of honor and was dismayed at how we were treated. The girls in the Read more...
I went into David's Bridal in El Paso TX, with my maid of honor and was dismayed at how we were treated. The girls in the front desk were very rude and catty; as well as other associates who offered no assistance at all. They proceeded to tell us that they did not know how long it would take to assist us as appointments were priority over walk-ins. However did not offer to schedule an appointment for me. I then promptly left and went to Bridal Novias were I was greeted with class, manners, professionalism and respect. All the qualities the ladies at David's Bridal lack!! I bought my dress and bridesmaids dresses that day! My advice SKIP David's Bridal and head for Bridal Novias!!! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
0.0/5.0
My daughter recently purchased a wedding dress from Davids Bridal on Concord Rd in York. While my daughter was having her fitting for her alterations, we felt we were very rushed and when we she picked her dress up her alterations were not completed and we had to take the dress back again. Close to my daughters wedding her dress did not fit to her expectation and we called to see if we could have something done. My daughter was in tears, but they said they could not help her at all and we had to go some where else for further alterations. Like some other reviews before this, it seems after you take the product out the door they are finished with you. You be the judge. I feel another place could of given us better service. This is a very special day for my daughter, and she does not deserve this. Thank you for listening any future brides.
My daughter recently purchased a wedding dress from Davids Bridal on Concord Rd in York. While my daughter was having her Read more...
My daughter recently purchased a wedding dress from Davids Bridal on Concord Rd in York. While my daughter was having her fitting for her alterations, we felt we were very rushed and when we she picked her dress up her alterations were not completed and we had to take the dress back again. Close to my daughters wedding her dress did not fit to her expectation and we called to see if we could have something done. My daughter was in tears, but they said they could not help her at all and we had to go some where else for further alterations. Like some other reviews before this, it seems after you take the product out the door they are finished with you. You be the judge. I feel another place could of given us better service. This is a very special day for my daughter, and she does not deserve this. Thank you for listening any future brides. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
4.0/5.0
David's Bridal in Kennesaw, GA was very good. I have been stalking one of Vera Wang's gowns ever since it was posted online. Three days after I became engaged I checked out the gown online and saw that DB was having a HUGE sale (my dress was originally 730 and was on sale for 249.99) so I decided to go in and try it on.

I went on a Monday evening two hours before closing. Heidi helped me find the dress and there were only two left, and to my luck one of them was a 0, just my size! I tried it on, asked a few questions, found a veil and headpiece and bought them. I was in and out within 20 minutes.

I actually interviewed at DB in December 2011 and they were very upfront about how agressive you need to be as a sales associate. You need to sell "Add-Ons" (other items beside the dress), their credit card, and you HAVE to help more than one customer at a time.

I can see why these other reviewers were disatisfied with their experience, but let's face facts: DB is a great place for one to find a dress on a budget, I got a Vera Wang for 249.99!!!! But because it is the "Walmart" of bridal dresses, DB is not going to have the best customer service. You don't go to Walmart for their superb service do you? You go for their low prices. It's the same for DB, you go there to get a nice dress for a low price.

Yes, they can do better in the customer service dept but can you blame the associates who HAVE to help multiple customers at a time, offer Add-Ons, sell credit AND all for commission?!

For the best experience possible at DB I would recommend the following:

Go on a weekday, already narrow down your choices online, and expect to get a great deal.
David's Bridal in Kennesaw, GA was very good. I have been stalking one of Vera Wang's gowns ever since it was posted Read more...
David's Bridal in Kennesaw, GA was very good. I have been stalking one of Vera Wang's gowns ever since it was posted online. Three days after I became engaged I checked out the gown online and saw that DB was having a HUGE sale (my dress was originally 730 and was on sale for 249.99) so I decided to go in and try it on.

I went on a Monday evening two hours before closing. Heidi helped me find the dress and there were only two left, and to my luck one of them was a 0, just my size! I tried it on, asked a few questions, found a veil and headpiece and bought them. I was in and out within 20 minutes.

I actually interviewed at DB in December 2011 and they were very upfront about how agressive you need to be as a sales associate. You need to sell "Add-Ons" (other items beside the dress), their credit card, and you HAVE to help more than one customer at a time.

I can see why these other reviewers were disatisfied with their experience, but let's face facts: DB is a great place for one to find a dress on a budget, I got a Vera Wang for 249.99!!!! But because it is the "Walmart" of bridal dresses, DB is not going to have the best customer service. You don't go to Walmart for their superb service do you? You go for their low prices. It's the same for DB, you go there to get a nice dress for a low price.

Yes, they can do better in the customer service dept but can you blame the associates who HAVE to help multiple customers at a time, offer Add-Ons, sell credit AND all for commission?!

For the best experience possible at DB I would recommend the following:

Go on a weekday, already narrow down your choices online, and expect to get a great deal. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
10/5/2013
0.7/5.0
As a maid of honor I set up an appointment at David's bridal so the bride & bridesmaids could try on dresses. Everybody was so nice and helpful during this process we were so excited that the bride found her dress and the girls all agreed on one dress with no problem. Sounds too good to be true yes it was. After our credit cards were charged the staff treated us like crap. The bride received a voice mail saying all your stuff is in you need to coming get it by Friday or we will put everything back on the shelves and you will lose it. She rest in immediately and when asked if she could please try the dress to make sure it fit she was told there's a dressing room over there you could try it on by yourself when you're done bring it up here and we will bag it for you. Nobody came to check on her or see if she needed help getting sipped up. My best friend said it was so strange how she had so many people coming up to her to see if she needed help finding a dress but when she purchased it nobody cared anymore. Also they told her the veil had not came in and would be there in a couple of weeks and they would call her. weeks later she called to see what had happened they said your veil has been here I don't know why nobody has called you. The last thing the bride and family need to be dealing with is calling and checking on the status of your items you purchased. The bride had to rush over there at the last minute again because she was told after seven days we return any items that have not been picked up we just don't have the room to store them here
As a maid of honor I set up an appointment at David's bridal so the bride & bridesmaids could try on dresses. Everybody Read more...
As a maid of honor I set up an appointment at David's bridal so the bride & bridesmaids could try on dresses. Everybody was so nice and helpful during this process we were so excited that the bride found her dress and the girls all agreed on one dress with no problem. Sounds too good to be true yes it was. After our credit cards were charged the staff treated us like crap. The bride received a voice mail saying all your stuff is in you need to coming get it by Friday or we will put everything back on the shelves and you will lose it. She rest in immediately and when asked if she could please try the dress to make sure it fit she was told there's a dressing room over there you could try it on by yourself when you're done bring it up here and we will bag it for you. Nobody came to check on her or see if she needed help getting sipped up. My best friend said it was so strange how she had so many people coming up to her to see if she needed help finding a dress but when she purchased it nobody cared anymore. Also they told her the veil had not came in and would be there in a couple of weeks and they would call her. weeks later she called to see what had happened they said your veil has been here I don't know why nobody has called you. The last thing the bride and family need to be dealing with is calling and checking on the status of your items you purchased. The bride had to rush over there at the last minute again because she was told after seven days we return any items that have not been picked up we just don't have the room to store them here Read less
Services Used: Dress & Attire
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Brittany
Wedding:
10/5/2013
0.0/5.0
After my dress ripped when they are the ones who altered the dress they refused to refund my money. I will never buy anything from them ever again. They were disrespectful and rude. My short black bridesmaid dress ripped up the back before the ceremony began on the wedding day because I set my newborn daughter down. I had my entire butt exposed in front of tons of people. Thank goodness I was wearing black underwear. After the ceremony I went home got a needle and thread and sewed the dress up myself and it lasted through the reception and dancing. David's Bridal refused to even admit that the dress was faulty or that they did anything wrong. What a poor business ethic and they can't even stand behind their product. Pissed off!!
After my dress ripped when they are the ones who altered the dress they refused to refund my money. I will never buy Read more...
After my dress ripped when they are the ones who altered the dress they refused to refund my money. I will never buy anything from them ever again. They were disrespectful and rude. My short black bridesmaid dress ripped up the back before the ceremony began on the wedding day because I set my newborn daughter down. I had my entire butt exposed in front of tons of people. Thank goodness I was wearing black underwear. After the ceremony I went home got a needle and thread and sewed the dress up myself and it lasted through the reception and dancing. David's Bridal refused to even admit that the dress was faulty or that they did anything wrong. What a poor business ethic and they can't even stand behind their product. Pissed off!! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
1.4/5.0
I bought my wedding gown at the DB of Beaverton, OR. They had a beautiful selection of dresses which I loved!! Unfortunately, the service was horrible!! The girl was polite but she would not bring me the dresses I liked and wanted to try on. Instead, she brought me the dresses she thought I would "look good in". My mother had to go out and choose dresses for me. I ended up buying a dress my mom chose.

When it came to the accessories (veil and sash) I ordered them with DB as well (three months before the wedding). The dress arrived before expected and it fit perfectly. My wedding is in three days and I still don't have them!!! So I have to go buy them elsewhere just in case. Every time I call they hang up when I'm on hold. They've been telling me "It will be here tomorrow, I promise" for the last month. The last thing i need is to have to worry about the sash and veil.
I bought my wedding gown at the DB of Beaverton, OR. They had a beautiful selection of dresses which I loved!! Read more...
I bought my wedding gown at the DB of Beaverton, OR. They had a beautiful selection of dresses which I loved!! Unfortunately, the service was horrible!! The girl was polite but she would not bring me the dresses I liked and wanted to try on. Instead, she brought me the dresses she thought I would "look good in". My mother had to go out and choose dresses for me. I ended up buying a dress my mom chose.

When it came to the accessories (veil and sash) I ordered them with DB as well (three months before the wedding). The dress arrived before expected and it fit perfectly. My wedding is in three days and I still don't have them!!! So I have to go buy them elsewhere just in case. Every time I call they hang up when I'm on hold. They've been telling me "It will be here tomorrow, I promise" for the last month. The last thing i need is to have to worry about the sash and veil. Read less
Services Used: Dress & Attire
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Kristien
Wedding:
9/28/2013
0.0/5.0
My experience at David's Bridal was, unfortunately, much the same as many of the other reviews. We arrived 5 minutes early to a 2:30 appointment to try on wedding dresses. There was a line out the door to get in (in February). Once we got in, an uninterested receptionist took my name and told us a consultant would be with us shortly, and we could browse the dresses while we waited.

Let me say how unattractive this place is. The lighting is ugly flourescent, the carpeting is gray and unclean looking. My sister said it was like the Wal-Mart of bridal salons. The dresses are all in bags, which after a few minutes of lifting them out to look at them, made my hands feel gross and dusty. It was clear they had overbooked. I saw many other groups of people standing around waiting. We waited for 30 minutes for a consultant, and then decided to leave. Not once during the time we were there were we greeted or spoken to, and we received no explanation for the wait, or apology for the inconvenience. We told the receptionist we were leaving, and she offered a short "Sorry!" to us, and that was it.

I had expected much better service at bridal store. I'm just glad this was not the first place I went to, or else I might have gotten extremely discouraged by this experience.

I was not impressed with the selection of dresses. They were all an unattractive color of bright, almost blue-ish white, or yellowish "ivory." There also seems to be a surplus of dresses sizes 12 and higher, with not that much in smaller sizes. I would not recommend this place to anyone!
My experience at David's Bridal was, unfortunately, much the same as many of the other reviews. We arrived 5 minutes early Read more...
My experience at David's Bridal was, unfortunately, much the same as many of the other reviews. We arrived 5 minutes early to a 2:30 appointment to try on wedding dresses. There was a line out the door to get in (in February). Once we got in, an uninterested receptionist took my name and told us a consultant would be with us shortly, and we could browse the dresses while we waited.

Let me say how unattractive this place is. The lighting is ugly flourescent, the carpeting is gray and unclean looking. My sister said it was like the Wal-Mart of bridal salons. The dresses are all in bags, which after a few minutes of lifting them out to look at them, made my hands feel gross and dusty. It was clear they had overbooked. I saw many other groups of people standing around waiting. We waited for 30 minutes for a consultant, and then decided to leave. Not once during the time we were there were we greeted or spoken to, and we received no explanation for the wait, or apology for the inconvenience. We told the receptionist we were leaving, and she offered a short "Sorry!" to us, and that was it.

I had expected much better service at bridal store. I'm just glad this was not the first place I went to, or else I might have gotten extremely discouraged by this experience.

I was not impressed with the selection of dresses. They were all an unattractive color of bright, almost blue-ish white, or yellowish "ivory." There also seems to be a surplus of dresses sizes 12 and higher, with not that much in smaller sizes. I would not recommend this place to anyone! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
9/18/2013
0.8/5.0
The workers are horrible. I do not recommend any one coming here.
The workers are horrible. I do not recommend any one coming here.
The workers are horrible. I do not recommend any one coming here. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
0.1/5.0
I bought my wedding dress from David's Bridal. When I first walked into the store, a lady greeted me with the most unfriendly attitude. She wanted to know if I had an appointment. She rolled her eyes when I said I did not, I just wanted to look. The customer service I received from then on was absolutely uncalled for. I would expect a place where clients spend hundreds to thousands of dollars in would be a place of excellent customer service. It is not. DO NOT SPEND YOUR MONEY HERE if you want to be treated with respect. I was going to purchase all of my bridesmaid's dresses there but with the experience I had, I took my money somewhere else. I did order a sash from David's bridal that took weeks to come in and when it arrived I was harassed by phone calls every day until I could pick it up. It was the smallest box when I received it. I cannot believe the lack of professionalism in this store. I would not recommend it for anyone.
I bought my wedding dress from David's Bridal. When I first walked into the store, a lady greeted me with the most Read more...
I bought my wedding dress from David's Bridal. When I first walked into the store, a lady greeted me with the most unfriendly attitude. She wanted to know if I had an appointment. She rolled her eyes when I said I did not, I just wanted to look. The customer service I received from then on was absolutely uncalled for. I would expect a place where clients spend hundreds to thousands of dollars in would be a place of excellent customer service. It is not. DO NOT SPEND YOUR MONEY HERE if you want to be treated with respect. I was going to purchase all of my bridesmaid's dresses there but with the experience I had, I took my money somewhere else. I did order a sash from David's bridal that took weeks to come in and when it arrived I was harassed by phone calls every day until I could pick it up. It was the smallest box when I received it. I cannot believe the lack of professionalism in this store. I would not recommend it for anyone. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
1.8/5.0
David's Bridal in Jackson, MS and Hattiesburg, MS is terrible. I could never get a direct answer on ordering my dresses. I just figured out that if you have chosen a bridesmaid dress, it is subject to change due to styles being discontinued ever month and it could just so happen to be the dress you want. David's Bridal may have choices but Customer Service is truly everything. I despise going in there sometimes.
David's Bridal in Jackson, MS and Hattiesburg, MS is terrible. I could never get a direct answer on ordering my dresses. I Read more...
David's Bridal in Jackson, MS and Hattiesburg, MS is terrible. I could never get a direct answer on ordering my dresses. I just figured out that if you have chosen a bridesmaid dress, it is subject to change due to styles being discontinued ever month and it could just so happen to be the dress you want. David's Bridal may have choices but Customer Service is truly everything. I despise going in there sometimes. Read less
Services Used: Dress & Attire
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Kelly
Wedding:
9/14/2013
0.8/5.0
I went to David's in Denver to try on the one dress I saw that I was considering--it fit (basically the salesgirl had little to no work to do) it fit me but I wanted to wait to see if I still wanted it closer to my wedding date. I was soon persona non grata since I didn't want to declare 'this is my dress' and have them ring a bell--then I was unethically strong armed into believing my dress was discontinued and I could not wait to order it(online it was not discontinued I found out later)..so now I am trying to sell a dress that is not me online since they don't allow returns and I will never go back there--BEWARE of scams!!!
I went to David's in Denver to try on the one dress I saw that I was considering--it fit (basically the salesgirl had Read more...
I went to David's in Denver to try on the one dress I saw that I was considering--it fit (basically the salesgirl had little to no work to do) it fit me but I wanted to wait to see if I still wanted it closer to my wedding date. I was soon persona non grata since I didn't want to declare 'this is my dress' and have them ring a bell--then I was unethically strong armed into believing my dress was discontinued and I could not wait to order it(online it was not discontinued I found out later)..so now I am trying to sell a dress that is not me online since they don't allow returns and I will never go back there--BEWARE of scams!!! Read less
Services Used: Dress & Attire
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t
Wedding:
9/7/2013
0.2/5.0
I ordered matches and napkins from Davidsbridal.com. They were personalized and when I got them they were not what I ordered. I called customer service as soon as I got them and wanted to get the correct items delivered. They were not only rude to me, but would not honor my request. I made absolutely sure that my personalizations were right when I ordered. In my correspondence with them about this issue, they have not been able to send me anything with the specifics of my order on it to show what images and personalizations that I ordered, which proves to me that they are the ones who messed up.

I am extremely dissatisfied with their customer service. Planning a wedding is stressful enough without their inability to help me get what I want. Since they are in the wedding business, you would think that they would be more likely to fix problems and take care of their customers.

I obviously will not use them for anything ever again. I also plan to use the matches at my wedding so that ALL 300 of my guests know what happened and don't use them, either. Seeing as I am a recent college grad with many young friends, they will be loosing a lot of potential customers.
I ordered matches and napkins from Davidsbridal.com. They were personalized and when I got them they were not what I Read more...
I ordered matches and napkins from Davidsbridal.com. They were personalized and when I got them they were not what I ordered. I called customer service as soon as I got them and wanted to get the correct items delivered. They were not only rude to me, but would not honor my request. I made absolutely sure that my personalizations were right when I ordered. In my correspondence with them about this issue, they have not been able to send me anything with the specifics of my order on it to show what images and personalizations that I ordered, which proves to me that they are the ones who messed up.

I am extremely dissatisfied with their customer service. Planning a wedding is stressful enough without their inability to help me get what I want. Since they are in the wedding business, you would think that they would be more likely to fix problems and take care of their customers.

I obviously will not use them for anything ever again. I also plan to use the matches at my wedding so that ALL 300 of my guests know what happened and don't use them, either. Seeing as I am a recent college grad with many young friends, they will be loosing a lot of potential customers. Read less
Services Used: Favors & Gifts
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Anonymous
Wedding:
Recently Married
0.9/5.0
Sorry David's Bridal but you definitely have proved yourself to be completely incompetent. The sales people are really sweet but I honestly have never met so many dumb and clueless people anywhere...ever.

Both times I went to this place I had appointments and I still had to wait 20 minutes to be helped. My information was wrong in their system, and even when I corrected it for the woman on the phone, it was never changed. They couldn't find me in their system AGAIN when I got to the store.

I ended up buying my gown there because I found one I loved (but not with help from anyone working there) and the price was right. For all you ladies who are looking for a good "bridal experience," I would suggest going somewhere else first. By the time I went to David's Bridal, I had been to 7 other bridal shops so I knew what I was looking for and didn't need any assistance.

As an aside, it's also extremely noisy and dirty at David's Bridal. Gross.
Sorry David's Bridal but you definitely have proved yourself to be completely incompetent. The sales people are really Read more...
Sorry David's Bridal but you definitely have proved yourself to be completely incompetent. The sales people are really sweet but I honestly have never met so many dumb and clueless people anywhere...ever.

Both times I went to this place I had appointments and I still had to wait 20 minutes to be helped. My information was wrong in their system, and even when I corrected it for the woman on the phone, it was never changed. They couldn't find me in their system AGAIN when I got to the store.

I ended up buying my gown there because I found one I loved (but not with help from anyone working there) and the price was right. For all you ladies who are looking for a good "bridal experience," I would suggest going somewhere else first. By the time I went to David's Bridal, I had been to 7 other bridal shops so I knew what I was looking for and didn't need any assistance.

As an aside, it's also extremely noisy and dirty at David's Bridal. Gross. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
0.2/5.0
Buying a wedding dress is supposed to be a once in a lifetime experience. You should feel like a princess, special, catered to, but at David's Bridal this is not the case. I went looking for a dress with my mom and aunts on a Saturday, since that was the only day everyone could go. It was a ZOO!!! You feel almost "herded" around the store. When I finally was put in a dressing room, they asked what styles I liked. First of all, you can like a style, doesn't mean it will be flattering. And second of all, most people don't really know if it is their first time what looks good on them. i hated the fact that I couldn't go look at all the dresses and pick out the ones I wanted to try on. Once the lady brought me some dresses and I tried them on I think I had maybe 4x4 foot square to look at myself in the mirror, meanwhile people are walking by trying not to step on the dress you have on. It was completely awful! It is also a very emotional experience and they definitely know how to play on your emotions and pretty much alk you into buying a dress whether you are sure or not. It is pretty cheesy what they do with the whole "ring the bell and make a wish", my wish would have been to have never gone there in the first place!! Compared to other bridal shops & boutiques, David's doesn't give you the full on experience a bride deserves. They also make you pay in full with NO RETURNS or REFUNDS. Most bridal shops ask for half down and the remainder when the dress comes in. In my opinion, they are overpriced, poor quality and you are definitely better off never stopping into any of their locations, it is not worth it!!
Buying a wedding dress is supposed to be a once in a lifetime experience. You should feel like a princess, special, Read more...
Buying a wedding dress is supposed to be a once in a lifetime experience. You should feel like a princess, special, catered to, but at David's Bridal this is not the case. I went looking for a dress with my mom and aunts on a Saturday, since that was the only day everyone could go. It was a ZOO!!! You feel almost "herded" around the store. When I finally was put in a dressing room, they asked what styles I liked. First of all, you can like a style, doesn't mean it will be flattering. And second of all, most people don't really know if it is their first time what looks good on them. i hated the fact that I couldn't go look at all the dresses and pick out the ones I wanted to try on. Once the lady brought me some dresses and I tried them on I think I had maybe 4x4 foot square to look at myself in the mirror, meanwhile people are walking by trying not to step on the dress you have on. It was completely awful! It is also a very emotional experience and they definitely know how to play on your emotions and pretty much alk you into buying a dress whether you are sure or not. It is pretty cheesy what they do with the whole "ring the bell and make a wish", my wish would have been to have never gone there in the first place!! Compared to other bridal shops & boutiques, David's doesn't give you the full on experience a bride deserves. They also make you pay in full with NO RETURNS or REFUNDS. Most bridal shops ask for half down and the remainder when the dress comes in. In my opinion, they are overpriced, poor quality and you are definitely better off never stopping into any of their locations, it is not worth it!! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
0.5/5.0
Today I went to the Tukwila, WA David's Bridal. WHAT AWFUL Service. Seriously dought that I would ever got there again. My apt was at 12:30, I got there 10 min early. Checked in, "Donna" said she would call the lady for my appointment. After waiting 35 minutes for someone to help me. I went back to the front counter, Donna forgot about me or who I was. Had to start all over again! This was my second time being there. Fill out my paper work the first time and they didn't have it. Finally after the lady came to help me. I showed her the dress that I wanted to try and they didn't have them.
Horrible experience! DO Not recommend going there!!!!!
Today I went to the Tukwila, WA David's Bridal. WHAT AWFUL Service. Seriously dought that I would ever got there again. My Read more...
Today I went to the Tukwila, WA David's Bridal. WHAT AWFUL Service. Seriously dought that I would ever got there again. My apt was at 12:30, I got there 10 min early. Checked in, "Donna" said she would call the lady for my appointment. After waiting 35 minutes for someone to help me. I went back to the front counter, Donna forgot about me or who I was. Had to start all over again! This was my second time being there. Fill out my paper work the first time and they didn't have it. Finally after the lady came to help me. I showed her the dress that I wanted to try and they didn't have them.
Horrible experience! DO Not recommend going there!!!!! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
0.2/5.0
We purchased 2 bride's maids dresses for David's and one of them the zipper came apart an hour before the wedding. after much distress a professional seamstress could not fix the very cheap zipper. It was not put in the dress correctly and it was plastic zipper meant to hold up a strapless dress. Very poor!!!
We purchased 2 bride's maids dresses for David's and one of them the zipper came apart an hour before the wedding. after Read more...
We purchased 2 bride's maids dresses for David's and one of them the zipper came apart an hour before the wedding. after much distress a professional seamstress could not fix the very cheap zipper. It was not put in the dress correctly and it was plastic zipper meant to hold up a strapless dress. Very poor!!! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
8/17/2013
0.3/5.0
Worst service ever. Too busy in the store our consultant didn't pay any attention to us. Threw us in a dressing room with a post it on the door with her name and pointed us in the direction of dresses. That was pretty much the last time we saw her until we were ready to leave an then it took a half hour to find her to get sized and cashed out. AND she wrote down the wring dress number so almost got the wrong wedding gown ordered! Horrible! Just horrible!
Worst service ever. Too busy in the store our consultant didn't pay any attention to us. Threw us in a dressing room with Read more...
Worst service ever. Too busy in the store our consultant didn't pay any attention to us. Threw us in a dressing room with a post it on the door with her name and pointed us in the direction of dresses. That was pretty much the last time we saw her until we were ready to leave an then it took a half hour to find her to get sized and cashed out. AND she wrote down the wring dress number so almost got the wrong wedding gown ordered! Horrible! Just horrible! Read less
Services Used: Dress & Attire
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BrideOne
Wedding:
8/8/2013
0.5/5.0
I had my very first wedding dress appointment here at davids bridal and it will definitely be my last... First of all, I waited 45 mins for my appointment which was supposed to be at 3pm. Then when I finally got in the consultant didn't know much about the wedding dresses in store and how to help me find the right one. Second of all, the consultant had 2 other brides she was taking care of and took for ever to get from one dress to another. There is also only one area to view the dresses once you've put them on so all the brides had to share mirror. There was also not many places for people sit while waiting for the bride to change in and out of dresses. Conclusion: Poor service, cheap dresses...... worst time of my life!!!
I had my very first wedding dress appointment here at davids bridal and it will definitely be my last... First of all, I Read more...
I had my very first wedding dress appointment here at davids bridal and it will definitely be my last... First of all, I waited 45 mins for my appointment which was supposed to be at 3pm. Then when I finally got in the consultant didn't know much about the wedding dresses in store and how to help me find the right one. Second of all, the consultant had 2 other brides she was taking care of and took for ever to get from one dress to another. There is also only one area to view the dresses once you've put them on so all the brides had to share mirror. There was also not many places for people sit while waiting for the bride to change in and out of dresses. Conclusion: Poor service, cheap dresses...... worst time of my life!!! Read less
Services Used: Dress & Attire
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Sammy
Wedding:
8/6/2013
0.5/5.0
Horrible return policy even on non clothing items!!! Prices are cheap but you could end up making an expensive mistake! Do not fall for the fast talk at the register "buy a preservation kit, wristlet, headband, shoes, etc now and save$$ "
The savings u get are not worth it if u decide to change colors, accessories, or even call off the wedding.
Just be careful- ask questions and do not let them pressure you into spending $you can't afford to lose!
Horrible return policy even on non clothing items!!! Prices are cheap but you could end up making an expensive mistake! Do Read more...
Horrible return policy even on non clothing items!!! Prices are cheap but you could end up making an expensive mistake! Do not fall for the fast talk at the register "buy a preservation kit, wristlet, headband, shoes, etc now and save$$ "
The savings u get are not worth it if u decide to change colors, accessories, or even call off the wedding.
Just be careful- ask questions and do not let them pressure you into spending $you can't afford to lose! Read less
Services Used: Dress & Attire
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Stacia
Wedding:
8/3/2013
0.0/5.0
WORST customer service EVER at the Tukwila, WA location!!!!!!! I called there to reschedule my appointment for the follwing weekend and Patricia answered and said "Oh ummm let me see if someone else can help you..." Put me on hold for 6 mins then when she picked the phone back up all I could was peope conversating in the background for 5 mins and then was hung up on again. I called back and said "I would just like to reschedule my appt" The gal who answered said "Oh I cant help you... 'PATRICIA - CAN YOU HELP THIS LADY ON THE PHONE SHE WANTS TO RESCHEDULE HER APPT (screaming into my ear)" comes back on the phone and says "oh Patricia can help you hold on" Patricia gets on the phone and said "What do you need help with now?" I said "You know this is ridiculous, all I wanted to do was reschedule my appointment, but all you guys do is give me the run around" and I explained what happened and all Patricia said was "So you want to reschedule your appt" I said "No, you know what, just cancel it! If this is how you run your store, I will happily take my business else where" and all she said was "Ok its cancelled" Not once was there an apology or any kind of effort to keep me as a customer! So then I emailed their corporate office and got an automated reply saying somene will get back to me in 48 hours. That was 6 days ago and still no response... Its sad too because I had fallen in love with one of their wedding dresses and was going to buy all 7 of my bridesmaid dresses there, my 2 flower girl dresses and my moms dress from there. Too bad they wont get my service ever again nor will I ever recommend them to anyone I know! They really need to learn some customer service before they loose all their customers!
WORST customer service EVER at the Tukwila, WA location!!!!!!! I called there to reschedule my appointment for the Read more...
WORST customer service EVER at the Tukwila, WA location!!!!!!! I called there to reschedule my appointment for the follwing weekend and Patricia answered and said "Oh ummm let me see if someone else can help you..." Put me on hold for 6 mins then when she picked the phone back up all I could was peope conversating in the background for 5 mins and then was hung up on again. I called back and said "I would just like to reschedule my appt" The gal who answered said "Oh I cant help you... 'PATRICIA - CAN YOU HELP THIS LADY ON THE PHONE SHE WANTS TO RESCHEDULE HER APPT (screaming into my ear)" comes back on the phone and says "oh Patricia can help you hold on" Patricia gets on the phone and said "What do you need help with now?" I said "You know this is ridiculous, all I wanted to do was reschedule my appointment, but all you guys do is give me the run around" and I explained what happened and all Patricia said was "So you want to reschedule your appt" I said "No, you know what, just cancel it! If this is how you run your store, I will happily take my business else where" and all she said was "Ok its cancelled" Not once was there an apology or any kind of effort to keep me as a customer! So then I emailed their corporate office and got an automated reply saying somene will get back to me in 48 hours. That was 6 days ago and still no response... Its sad too because I had fallen in love with one of their wedding dresses and was going to buy all 7 of my bridesmaid dresses there, my 2 flower girl dresses and my moms dress from there. Too bad they wont get my service ever again nor will I ever recommend them to anyone I know! They really need to learn some customer service before they loose all their customers! Read less
Services Used: Dress & Attire
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Carina
Wedding:
7/20/2013
1.5/5.0
I will never go through DB again. Not only do they keep making mistakes such as forgetting to order one if my bridesmaids dresses, getting the products mixed up giving one persons item to another then claiming a different bridesmaid picked it up and was considered stolen. But the gave my number out to Mary Kay. Then don't know which way is up or down and they are very unorganized. Every single bridesmaid has had an issue. I went to the David's bridal in santa Maria, ca
I will never go through DB again. Not only do they keep making mistakes such as forgetting to order one if my bridesmaids Read more...
I will never go through DB again. Not only do they keep making mistakes such as forgetting to order one if my bridesmaids dresses, getting the products mixed up giving one persons item to another then claiming a different bridesmaid picked it up and was considered stolen. But the gave my number out to Mary Kay. Then don't know which way is up or down and they are very unorganized. Every single bridesmaid has had an issue. I went to the David's bridal in santa Maria, ca Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
0.0/5.0
David's Bridal is a pathetic excuse for a bridal business. The Indianapolis (Castleton) location is very poorly managed with rude customer service representatives who are more interested in making a fast sale then helping someone with a problem. I waited on hold for 20 minutes for someone the lady at the front desk to tell me she was too busy helping customers in the store and answering the phone to work on my problem. Here's the problem: the bridesmaid dresses were discontinued without notice and only 2 of the bridesmaids purchased the dress. I received phone numbers for 2 out of state stores to call for the dress. When I called, both stores were out and said the computer system was not updated recently. The only solution David's Bridal gave was to return the other 2 dresses and choose a new style. REally?? NEVER EVER do business with these unprofessional idiots. You will regret it. It may seem like an affordable option but it's a terrible one.
David's Bridal is a pathetic excuse for a bridal business. The Indianapolis (Castleton) location is very poorly managed Read more...
David's Bridal is a pathetic excuse for a bridal business. The Indianapolis (Castleton) location is very poorly managed with rude customer service representatives who are more interested in making a fast sale then helping someone with a problem. I waited on hold for 20 minutes for someone the lady at the front desk to tell me she was too busy helping customers in the store and answering the phone to work on my problem. Here's the problem: the bridesmaid dresses were discontinued without notice and only 2 of the bridesmaids purchased the dress. I received phone numbers for 2 out of state stores to call for the dress. When I called, both stores were out and said the computer system was not updated recently. The only solution David's Bridal gave was to return the other 2 dresses and choose a new style. REally?? NEVER EVER do business with these unprofessional idiots. You will regret it. It may seem like an affordable option but it's a terrible one. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
7/13/2013
0.0/5.0
Never going again and making sure my friends don't either. Sold me a dress under false pretenses saying that they could do a few different alterations and when I went for my fitting they informed me that none of what I wa asking could be done. I HATE my wedding dress now and I'm stuck with it. They will not take it back even though it has never left the store and they LiED when they sold it to me. STAY AWAY
Never going again and making sure my friends don't either. Sold me a dress under false pretenses saying that they could do Read more...
Never going again and making sure my friends don't either. Sold me a dress under false pretenses saying that they could do a few different alterations and when I went for my fitting they informed me that none of what I wa asking could be done. I HATE my wedding dress now and I'm stuck with it. They will not take it back even though it has never left the store and they LiED when they sold it to me. STAY AWAY Read less
Services Used: Dress & Attire
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Beautiful Bride
Wedding:
7/13/2013
1.3/5.0
The girls were nice in the store but that's about it. I was pushed into getting a size that I knew that was too big for me (I'm a true 2 and got a 6). I should have known better because the last two bridesmaid dresses I got from there swallowed me. I have had to pay over 500$ in alterations from purchasing 3 dresses at David's Bridal. BY THE WAY if you think you are getting a dress on the "inexpensive" side BEWARE! After interested ACCRUED $100 (yes, that 0% for 6 months is bull because they'll hit you with the accrued interest at month 7) and alterations to my "inexpensive" dress is about 300$ more than I paid. I DO NOT RECOMMEND David's Bridal, will not get bridesmaid dressess from them, and now know why people were trying to lead me away from buying from them. Don't add stress to your wedding, go elsewhere!
The girls were nice in the store but that's about it. I was pushed into getting a size that I knew that was too big for me Read more...
The girls were nice in the store but that's about it. I was pushed into getting a size that I knew that was too big for me (I'm a true 2 and got a 6). I should have known better because the last two bridesmaid dresses I got from there swallowed me. I have had to pay over 500$ in alterations from purchasing 3 dresses at David's Bridal. BY THE WAY if you think you are getting a dress on the "inexpensive" side BEWARE! After interested ACCRUED $100 (yes, that 0% for 6 months is bull because they'll hit you with the accrued interest at month 7) and alterations to my "inexpensive" dress is about 300$ more than I paid. I DO NOT RECOMMEND David's Bridal, will not get bridesmaid dressess from them, and now know why people were trying to lead me away from buying from them. Don't add stress to your wedding, go elsewhere! Read less
Services Used: Dress & Attire
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Karen
Wedding:
6/22/2013
0.2/5.0
We had alterations and I bought mother of the bride dress at SugarLand, Tx since its closer to my house. They pointed to where I would find a dress. I even made sure I went on a week day, less crowded. If it wasn't for daughter handing me dresses in the dressing room I know I wouldn't of found one. The fitting went well but if they tell you something make sure you get it in writing. We were told we could keep dress there uptil the day before of wedding and they steam clean dress and vail. When her last fitting was finished they told us we must take dress they have no room. They didn't even do the vail. Very upset since we didn't have a place to lay out dress at home.
We had alterations and I bought mother of the bride dress at SugarLand, Tx since its closer to my house. They pointed to Read more...
We had alterations and I bought mother of the bride dress at SugarLand, Tx since its closer to my house. They pointed to where I would find a dress. I even made sure I went on a week day, less crowded. If it wasn't for daughter handing me dresses in the dressing room I know I wouldn't of found one. The fitting went well but if they tell you something make sure you get it in writing. We were told we could keep dress there uptil the day before of wedding and they steam clean dress and vail. When her last fitting was finished they told us we must take dress they have no room. They didn't even do the vail. Very upset since we didn't have a place to lay out dress at home. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
0.2/5.0
I had a terrible, terrible experience with David's Bridal, especially the Tallahassee branch. First of all, the costumer service was horrible. The lady who works there was unfriendly and very unhelpful. When I asked her to help me find my size for a specific dress she told me to go and find it myself, and after hours of looking and searching I found a dress that was my size - but it needed shortening. When I asked her how long it needed to be shortened, she said "she doesn't know", "we are fully booked", "it MAY take 4 weeks maybe even more". Thing is, I don't live in Tallahassee but the groom, who is related to me, lives near the area so I am new here. And the wedding I'm attending is in less than 2 weeks. I am a complete stranger to this area so I was about to ask her if it's possible to help me find a tailor, she didn't even let me finish my question - she rudely interrupted me and said I can't do that as that would affect our tailor's business. I was really, really appalled by the rude manner in which she spoke to me, my family, and her unprofessional, unhelpful and unkind behaviour. The manager was even worse. She was 10 times more rude, and spoke down to my dad when he was talking about shortening the dress. And I realized the dress had a flaw in the zipper, she said that's the way it is take it or leave it. If I wasn't pressed for time, I would not have bought that dress. In conclusion, I do NOT recommend ANYONE to go to David's Bridal, especially the branch in Tallahassee, as the clerks and manager there are rude and unhelpful, unprofessional and unfriendly. The dress quality is just as bad, with flaws here and there that you will only discover after you buy their dress. Oh and also they made me sign a non-refund paper.... basically they sold me a terrible dress, through terrible service, with multiple flaws, AND they made sure that I don't get a refund. Terrible, terrible, terrible store. Never going there again and do NOT recommend anyone to go there.
I had a terrible, terrible experience with David's Bridal, especially the Tallahassee branch. First of all, the costumer Read more...
I had a terrible, terrible experience with David's Bridal, especially the Tallahassee branch. First of all, the costumer service was horrible. The lady who works there was unfriendly and very unhelpful. When I asked her to help me find my size for a specific dress she told me to go and find it myself, and after hours of looking and searching I found a dress that was my size - but it needed shortening. When I asked her how long it needed to be shortened, she said "she doesn't know", "we are fully booked", "it MAY take 4 weeks maybe even more". Thing is, I don't live in Tallahassee but the groom, who is related to me, lives near the area so I am new here. And the wedding I'm attending is in less than 2 weeks. I am a complete stranger to this area so I was about to ask her if it's possible to help me find a tailor, she didn't even let me finish my question - she rudely interrupted me and said I can't do that as that would affect our tailor's business. I was really, really appalled by the rude manner in which she spoke to me, my family, and her unprofessional, unhelpful and unkind behaviour. The manager was even worse. She was 10 times more rude, and spoke down to my dad when he was talking about shortening the dress. And I realized the dress had a flaw in the zipper, she said that's the way it is take it or leave it. If I wasn't pressed for time, I would not have bought that dress. In conclusion, I do NOT recommend ANYONE to go to David's Bridal, especially the branch in Tallahassee, as the clerks and manager there are rude and unhelpful, unprofessional and unfriendly. The dress quality is just as bad, with flaws here and there that you will only discover after you buy their dress. Oh and also they made me sign a non-refund paper.... basically they sold me a terrible dress, through terrible service, with multiple flaws, AND they made sure that I don't get a refund. Terrible, terrible, terrible store. Never going there again and do NOT recommend anyone to go there. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
6/15/2013
0.0/5.0
AVOID DAVIDS BRIDAL AT ALL COSTS!!!!!!!!!!!!! I have no clue how this place is still in business. I thought it would be convenient because they have locations all over the country and I have bridesmaids all over the country, but anywhere else would have been better. Terrible, terrible, terrible service. Months after I got my bridesmaid dresses there, they tried to tell me that I was not in their system. Finally they found me, and then they tried to tell me that none of my bridesmaid had ordered, only to find out that they all had ordered and even come in for alterations. Unorganized, terrible service and NOT smart employees. I recommend going ANYWHERE else but here. Save yourself the headache.
AVOID DAVIDS BRIDAL AT ALL COSTS!!!!!!!!!!!!! I have no clue how this place is still in business. I thought it would be Read more...
AVOID DAVIDS BRIDAL AT ALL COSTS!!!!!!!!!!!!! I have no clue how this place is still in business. I thought it would be convenient because they have locations all over the country and I have bridesmaids all over the country, but anywhere else would have been better. Terrible, terrible, terrible service. Months after I got my bridesmaid dresses there, they tried to tell me that I was not in their system. Finally they found me, and then they tried to tell me that none of my bridesmaid had ordered, only to find out that they all had ordered and even come in for alterations. Unorganized, terrible service and NOT smart employees. I recommend going ANYWHERE else but here. Save yourself the headache. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
6/15/2013
0.0/5.0
The employees are very unprofessional. This was our second appointment for my bridesmaids to select a dress and pay a deposit. The consultant pulled a few dresses for them to try on and she vanished but was eventually found helping other customers. Their focus seems to be more on the Caucasian race as if African Americans are not entitled to the same courtesy. However I will never step back into David's Bridal in Tyler. Very unhappy customer.
The employees are very unprofessional. This was our second appointment for my bridesmaids to select a dress and pay a Read more...
The employees are very unprofessional. This was our second appointment for my bridesmaids to select a dress and pay a deposit. The consultant pulled a few dresses for them to try on and she vanished but was eventually found helping other customers. Their focus seems to be more on the Caucasian race as if African Americans are not entitled to the same courtesy. However I will never step back into David's Bridal in Tyler. Very unhappy customer. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
0.0/5.0
Much like everyone else, my experience here was horrible. I am a rather young bride, I'm getting married at 17. But that gives them no right to not take me seriously. I went in to purchase 3 bridesmaids dresses and my bridal gown. The receptionist told me my consultant would be with me shortly; however, it took her a good 35 minutes to even look at me then she was extremely rude. Each gown I picked out she said looked terrible and refsed to pull it so she pulled her own thought of gowns. Then she urged me to buy the AWFUL looking gowns she thought looked best. NOT THE ONES I PICKED OUT!

Then after refusing to try on anymore of her dresses, my bridesmaids began looking for their dresses. They found a dress they loved which was good. However, they refused to sell me the three bridesmaids dresses (which would have earned them a pretty penny) due to the fact that I wasn't purchasing my own gown there.

All around horrible experience. A bride should prick out her own gown and should not be refused to buy other gowns because she isn't buying hers there.
Much like everyone else, my experience here was horrible. I am a rather young bride, I'm getting married at 17. But that Read more...
Much like everyone else, my experience here was horrible. I am a rather young bride, I'm getting married at 17. But that gives them no right to not take me seriously. I went in to purchase 3 bridesmaids dresses and my bridal gown. The receptionist told me my consultant would be with me shortly; however, it took her a good 35 minutes to even look at me then she was extremely rude. Each gown I picked out she said looked terrible and refsed to pull it so she pulled her own thought of gowns. Then she urged me to buy the AWFUL looking gowns she thought looked best. NOT THE ONES I PICKED OUT!

Then after refusing to try on anymore of her dresses, my bridesmaids began looking for their dresses. They found a dress they loved which was good. However, they refused to sell me the three bridesmaids dresses (which would have earned them a pretty penny) due to the fact that I wasn't purchasing my own gown there.

All around horrible experience. A bride should prick out her own gown and should not be refused to buy other gowns because she isn't buying hers there. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
0.0/5.0
TERRIBLE!!!!!!!!!!!!!! The MOST IRRESPONSIBLE store i have ever been to. i went to the store in Brooklyn and i needed my dress to be altered. the head seamstress Marva worked on my dress. It was a Fortune! and she didnt do anything on time. i was having a panic attack the day before because i didnt even have the dress yet!!! They dont care about their costumers AT ALL! i have never been so angry with a purchase. especially because this is for such an important day! and they didnt even have my dress ready in time and the worst part of all... SHE DIDNT DO ALL THE ALTERATIONS! i couldnt dance properly in my dress. it was too long and i couldnt breath in it either. terrible. I DO NOT RECOMMEND.
TERRIBLE!!!!!!!!!!!!!! The MOST IRRESPONSIBLE store i have ever been to. i went to the store in Brooklyn and i needed my Read more...
TERRIBLE!!!!!!!!!!!!!! The MOST IRRESPONSIBLE store i have ever been to. i went to the store in Brooklyn and i needed my dress to be altered. the head seamstress Marva worked on my dress. It was a Fortune! and she didnt do anything on time. i was having a panic attack the day before because i didnt even have the dress yet!!! They dont care about their costumers AT ALL! i have never been so angry with a purchase. especially because this is for such an important day! and they didnt even have my dress ready in time and the worst part of all... SHE DIDNT DO ALL THE ALTERATIONS! i couldnt dance properly in my dress. it was too long and i couldnt breath in it either. terrible. I DO NOT RECOMMEND. Read less
Services Used: Dress & Attire
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Latasha
Wedding:
6/7/2013
5.0/5.0
I went to store in Columbus Georgia ... The service was awesome ...they treated me like I was the only one their..., they made me feel like it was only my day.., and for all brides go on a day that is not busy ..., like Sunday morning or weekday... Not as crowded... Shout out to charmaughn .,,, whoop whoop!!!
I went to store in Columbus Georgia ... The service was awesome ...they treated me like I was the only one their..., they Read more...
I went to store in Columbus Georgia ... The service was awesome ...they treated me like I was the only one their..., they made me feel like it was only my day.., and for all brides go on a day that is not busy ..., like Sunday morning or weekday... Not as crowded... Shout out to charmaughn .,,, whoop whoop!!! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
0.4/5.0
Ordered a "made to order" bridesmaids dress. After waiting 2 months for it, it was not made correctly. Another one was ordered. It also was not made correctly. Both times the hemline was noticeably uneven and the waistline was not tailored evenly. Real amateurs are sewing in their factories. Either that, or they are drinking on the job. I mean, come on folks, it's a simple hemline...nothing fancy! This dress was not cheap. I had to spend even more money to fix their mistakes. Their alterations would not fix it for free. I will NEVER go to David's Bridal for my own wedding event.
Ordered a "made to order" bridesmaids dress. After waiting 2 months for it, it was not made correctly. Another one was Read more...
Ordered a "made to order" bridesmaids dress. After waiting 2 months for it, it was not made correctly. Another one was ordered. It also was not made correctly. Both times the hemline was noticeably uneven and the waistline was not tailored evenly. Real amateurs are sewing in their factories. Either that, or they are drinking on the job. I mean, come on folks, it's a simple hemline...nothing fancy! This dress was not cheap. I had to spend even more money to fix their mistakes. Their alterations would not fix it for free. I will NEVER go to David's Bridal for my own wedding event. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.5/5.0
Very good service - my dress was on sale. They did have to correct alterations but they had it ready before I had to leave for my VA wedding.
Very good service - my dress was on sale. They did have to correct alterations but they had it ready before I had to leave Read more...
Very good service - my dress was on sale. They did have to correct alterations but they had it ready before I had to leave for my VA wedding. Read less
Services Used: Dress & Attire
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mackenzie
Wedding:
6/1/2013
1.3/5.0
Nice staff, crappy, cheap dresses.

(I've never reviewed anything online before, but I hope that by sharing my experience with these dresses I can save a few wedding-day disasters! )

My bridesmaids and I were treated ok at the Scarborough store, we were kind of ignored but it was busy, I understand that. Eventually we picked a dress. The zippers on every bridesmaids dress was a little tricky (ie. cheaply made) but with two or three girls helping, we were always able to zip each other up. I wish we had replaced the zippers with tailor-sewn ones earlier, but I guess I couldn't believe they would sell us a faulty product.

Flash forward to the morning of the wedding. Three bridesmaids are needed to put on each dress: one to wriggle the zipper up from the inside, one from the outside, and one to hold the fabric close together. The cheap stitching on my dress has stressed by zipper so much that my dress will not do up -- over twenty people tried to do me up, and eventually I had to be sewn into my dress (and later stitch-ripped out of it). My dress was Vera Wang too! In the middle of the ceremony, the dress of another bridesmaid ripped up the side (and she is a tiny girl, not a case of the wrong sizes dress).

With each bridesmaid having a dress malfunction, it's evident that these dresses are not made well. I strongly advise against buying these dresses if you want things to go smoothly on your wedding day.
Nice staff, crappy, cheap dresses.

(I've never reviewed anything online before, but I hope that by sharing my Read more...
Nice staff, crappy, cheap dresses.

(I've never reviewed anything online before, but I hope that by sharing my experience with these dresses I can save a few wedding-day disasters! )

My bridesmaids and I were treated ok at the Scarborough store, we were kind of ignored but it was busy, I understand that. Eventually we picked a dress. The zippers on every bridesmaids dress was a little tricky (ie. cheaply made) but with two or three girls helping, we were always able to zip each other up. I wish we had replaced the zippers with tailor-sewn ones earlier, but I guess I couldn't believe they would sell us a faulty product.

Flash forward to the morning of the wedding. Three bridesmaids are needed to put on each dress: one to wriggle the zipper up from the inside, one from the outside, and one to hold the fabric close together. The cheap stitching on my dress has stressed by zipper so much that my dress will not do up -- over twenty people tried to do me up, and eventually I had to be sewn into my dress (and later stitch-ripped out of it). My dress was Vera Wang too! In the middle of the ceremony, the dress of another bridesmaid ripped up the side (and she is a tiny girl, not a case of the wrong sizes dress).

With each bridesmaid having a dress malfunction, it's evident that these dresses are not made well. I strongly advise against buying these dresses if you want things to go smoothly on your wedding day. Read less
Services Used: Dress & Attire
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CHRISTINE
Wedding:
5/25/2013
0.0/5.0
It was like they were herding cattle. They didn't care one thing about their service. Made an appointment, and the girl showed us where to find the dresses, and showed me where my dressing room was. THAT'S IT! Never saw her again, and left without her or anyone else noticing or saying a word. Do not go there! They don't give a damn if you do or don't. BTW, I went to the one in Kennesaw.
It was like they were herding cattle. They didn't care one thing about their service. Made an appointment, and the girl Read more...
It was like they were herding cattle. They didn't care one thing about their service. Made an appointment, and the girl showed us where to find the dresses, and showed me where my dressing room was. THAT'S IT! Never saw her again, and left without her or anyone else noticing or saying a word. Do not go there! They don't give a damn if you do or don't. BTW, I went to the one in Kennesaw. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
5/19/2013
2.9/5.0
I love my dress, it's beautiful, the quality of the gown is great, the customer service was not great. The person helping me was nice and did her best which I appreciated it, but they've been short staffed so you don't get as much customer service as you need. Another problem is that the rep that helped with the bridesmaids didn't save the sizes so my girls had to refit there dresses again!
I love my dress, it's beautiful, the quality of the gown is great, the customer service was not great. The person helping Read more...
I love my dress, it's beautiful, the quality of the gown is great, the customer service was not great. The person helping me was nice and did her best which I appreciated it, but they've been short staffed so you don't get as much customer service as you need. Another problem is that the rep that helped with the bridesmaids didn't save the sizes so my girls had to refit there dresses again! Read less
Services Used: Dress & Attire
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Erica
Wedding:
5/17/2013
0.2/5.0
I bought a dress from here and was pleasantly surprised at the price and the quickness with which it shipped.
I took it in to get it steamed and cleaned a little under 2 weeks before the wedding. I got it back on the day before the wedding and it looked exactly the same as it did when I took it in. On my wedding day we spend about 2 hours steaming it ourselves.
I also bought a tattoo cover up from them, the employees swore by it, saying it wouldn't come off on my dress and that you would never be able to tell I had tattoos. We spent quite a while putting it on and it looked red and pasty and came rubbed off on everything, and yes we followed instructions to the T. I am very disappointed and would never shop there again.
I bought a dress from here and was pleasantly surprised at the price and the quickness with which it shipped.
I took Read more...
I bought a dress from here and was pleasantly surprised at the price and the quickness with which it shipped.
I took it in to get it steamed and cleaned a little under 2 weeks before the wedding. I got it back on the day before the wedding and it looked exactly the same as it did when I took it in. On my wedding day we spend about 2 hours steaming it ourselves.
I also bought a tattoo cover up from them, the employees swore by it, saying it wouldn't come off on my dress and that you would never be able to tell I had tattoos. We spent quite a while putting it on and it looked red and pasty and came rubbed off on everything, and yes we followed instructions to the T. I am very disappointed and would never shop there again. Read less
Services Used: Beauty & Health, Dress & Attire
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Anonymous
Wedding:
1+ year ago
0.1/5.0
My experience at David's Bridal has been awful. The consultant was not knowledgeable about wedding dresses or veils, and she kept talking to me about her personal life during my consultation. The Customer Service was not helpful, and I was left waiting most of the time. I often felt like I was inconveniencing them. In addition, my bridesmaid's shoes were dyed incorrectly. The only reason I purchased my dress from David's Bridal was because I fell in love with the dress, but my purchase was NOT based on my experience at David's. I would not recommend David's Bridal to another bride.
My experience at David's Bridal has been awful. The consultant was not knowledgeable about wedding dresses or veils, and Read more...
My experience at David's Bridal has been awful. The consultant was not knowledgeable about wedding dresses or veils, and she kept talking to me about her personal life during my consultation. The Customer Service was not helpful, and I was left waiting most of the time. I often felt like I was inconveniencing them. In addition, my bridesmaid's shoes were dyed incorrectly. The only reason I purchased my dress from David's Bridal was because I fell in love with the dress, but my purchase was NOT based on my experience at David's. I would not recommend David's Bridal to another bride. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
0.6/5.0
I never write reviews, but this is frustrating. Not only did I not have a good time at the store (waited a long time, didn't like their selection or their overheated dressing rooms, or the obnoxious bell they ring) but now I seem to be on some list as to where every vendor I've ever heard of is not just emailing me but CALLING me on my cell phone. I keep asking to be taken off their lists but it has not yet worked. Another email from Maggiano's on behalf of David's Bridal killed it for me. Do not give them your contact information.
I never write reviews, but this is frustrating. Not only did I not have a good time at the store (waited a long time, Read more...
I never write reviews, but this is frustrating. Not only did I not have a good time at the store (waited a long time, didn't like their selection or their overheated dressing rooms, or the obnoxious bell they ring) but now I seem to be on some list as to where every vendor I've ever heard of is not just emailing me but CALLING me on my cell phone. I keep asking to be taken off their lists but it has not yet worked. Another email from Maggiano's on behalf of David's Bridal killed it for me. Do not give them your contact information. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
0.3/5.0
I recently got an alteration done at the location in Whitehall, PA. It was HORRIBLE! I had to make another appointment because the first lady got it all wrong and bent the pins. After my second appointment, the lady was rushing. After she was done with me, she left her shift. I don't even know how my dress will turn out because she only took it up 2 inches when it was extremely long. Wanted a peice of the fabric for a date's tux vest and tie, we were assured we'd get one, when returned left with nothing because they didn't have the color..then tried to sell us an off color for a dollar! When i got my dress it was great, the girl helped us out but do NOT get alterations done here. They're all hard to understand and just plain HORRIBLE.
And by the way, they are also rude. Said I couldnt walk in MY shoes and suggested to get a smaller heel. I think I know what I'd like to wear. Never coming back here. And we were also overcharged. 200$ for everything done wrong. No thanks. Goodbyen
I recently got an alteration done at the location in Whitehall, PA. It was HORRIBLE! I had to make another appointment Read more...
I recently got an alteration done at the location in Whitehall, PA. It was HORRIBLE! I had to make another appointment because the first lady got it all wrong and bent the pins. After my second appointment, the lady was rushing. After she was done with me, she left her shift. I don't even know how my dress will turn out because she only took it up 2 inches when it was extremely long. Wanted a peice of the fabric for a date's tux vest and tie, we were assured we'd get one, when returned left with nothing because they didn't have the color..then tried to sell us an off color for a dollar! When i got my dress it was great, the girl helped us out but do NOT get alterations done here. They're all hard to understand and just plain HORRIBLE.
And by the way, they are also rude. Said I couldnt walk in MY shoes and suggested to get a smaller heel. I think I know what I'd like to wear. Never coming back here. And we were also overcharged. 200$ for everything done wrong. No thanks. Goodbyen Read less
Services Used: Dress & Attire
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Debora
Wedding:
4/27/2013
0.0/5.0
If you want a dress don't go to David's Bridal, they will screw you big time. My niece bought a dress in Dec. We started out our reserved time waiting for over half an hour, then the person waiting on us had barely gotten my niece in the dress before she left us for another client. We got upset because we were promised an individual consultant & the floor manager told us she was trained to work with 2 brides at a time. Needless to say my niece had several uncomfortable moments just standing waiting to be helped out of dress & into next one, finally we just started dressing her ourselves because the consultant was never around. The floor sample dress she chose had pink on it & snags all over, so we were told by 2 managers they would order a new dress. We were assured if we ordered the dress it would be new, in perfect condition & they would call the minute it arrived because we still had alterations. My niece got a call on 2/18 wanting to know why she hadn’t picked her dress up yet & telling her it had been waiting at the store since 1/21. My niece was told it would not be in till the end of Feb & asked why she was not called the day it arrived, the employee stated they had emailed her when it arrived which was a lie. She & my sister showed up tonight 2/21 to get the alterations done & the dress was covered in snags. After an hour of arguing with a manager, she informed them that the store was an off the rack store & they didn’t do new dresses. How do they get those off the rack dresses if they don’t come from somewhere? After my niece was near a nervous breakdown & in tears my sister started going Southern woman on them & several calls later & my sister telling them she wouldn’t wait for another used dress to come in 2-3 weeks, they told them another store had a new dress & would send FedEx & arrive in 3-5 days. I guarantee one thing, I’ll be joining them on the next date & I’m leaving my Southern charm at home.
Signed,
Very ticked Aunt
If you want a dress don't go to David's Bridal, they will screw you big time. My niece bought a dress in Dec. We started Read more...
If you want a dress don't go to David's Bridal, they will screw you big time. My niece bought a dress in Dec. We started out our reserved time waiting for over half an hour, then the person waiting on us had barely gotten my niece in the dress before she left us for another client. We got upset because we were promised an individual consultant & the floor manager told us she was trained to work with 2 brides at a time. Needless to say my niece had several uncomfortable moments just standing waiting to be helped out of dress & into next one, finally we just started dressing her ourselves because the consultant was never around. The floor sample dress she chose had pink on it & snags all over, so we were told by 2 managers they would order a new dress. We were assured if we ordered the dress it would be new, in perfect condition & they would call the minute it arrived because we still had alterations. My niece got a call on 2/18 wanting to know why she hadn’t picked her dress up yet & telling her it had been waiting at the store since 1/21. My niece was told it would not be in till the end of Feb & asked why she was not called the day it arrived, the employee stated they had emailed her when it arrived which was a lie. She & my sister showed up tonight 2/21 to get the alterations done & the dress was covered in snags. After an hour of arguing with a manager, she informed them that the store was an off the rack store & they didn’t do new dresses. How do they get those off the rack dresses if they don’t come from somewhere? After my niece was near a nervous breakdown & in tears my sister started going Southern woman on them & several calls later & my sister telling them she wouldn’t wait for another used dress to come in 2-3 weeks, they told them another store had a new dress & would send FedEx & arrive in 3-5 days. I guarantee one thing, I’ll be joining them on the next date & I’m leaving my Southern charm at home.
Signed,
Very ticked Aunt Read less
Services Used: Dress & Attire
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Jana
Wedding:
4/20/2013
0.0/5.0
I am a wedding planner and I went to assist my bride with choosing her wedding dress. The customer service from the manager at the Lithonia, GA location was horrible. We were told by other guest that she was rude as well. The manager was not only rude to us, but to another Hispanic couple that came into the store. They did not inform us that alterations would take 4 weeks to be completed and when they spot cleaned the dress, it left a yellow cast on it. The bride had to purchase another dress which cost $300.00 more because that was the only other dress in the store, but even it was torn and had to be repaired. They returned the first dress and gave us a credit. But the quality of customer service was horrible especially from the manager. Upon calling the corporate office and speaking to the Supervisor over this manager, she informed us the manager wrote up a report on us and stated she was degrated. Well it really was the other way around. The corporate did not even try to hear what was said and took the managers side. I have never seen such poor service before in my life from a Bridal store. Did I say my brides wedding is next week. What if she did not have the money to purchase another dress, then she would have to settle for a soiled dress. POOR SERVICE!
I am a wedding planner and I went to assist my bride with choosing her wedding dress. The customer service from the Read more...
I am a wedding planner and I went to assist my bride with choosing her wedding dress. The customer service from the manager at the Lithonia, GA location was horrible. We were told by other guest that she was rude as well. The manager was not only rude to us, but to another Hispanic couple that came into the store. They did not inform us that alterations would take 4 weeks to be completed and when they spot cleaned the dress, it left a yellow cast on it. The bride had to purchase another dress which cost $300.00 more because that was the only other dress in the store, but even it was torn and had to be repaired. They returned the first dress and gave us a credit. But the quality of customer service was horrible especially from the manager. Upon calling the corporate office and speaking to the Supervisor over this manager, she informed us the manager wrote up a report on us and stated she was degrated. Well it really was the other way around. The corporate did not even try to hear what was said and took the managers side. I have never seen such poor service before in my life from a Bridal store. Did I say my brides wedding is next week. What if she did not have the money to purchase another dress, then she would have to settle for a soiled dress. POOR SERVICE! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
1.0/5.0
If there are any brides out there considering giving David's Bridal your business, DON'T. From day 1 they have been very pushy, unprofessional, condescending, and just plain RUDE to specifically one of my bridesmaids and me. Yesterday they did something really shady & that was the straw that broke the camel's back. If you're using this place, beware, they WILL change what your wedding party is wearing WITHOUT your consent & then justify it with saying to you outloud infront of other customers, "Well, you're not paying & the dress I chose fits better anyway."
If there are any brides out there considering giving David's Bridal your business, DON'T. From day 1 they have been very Read more...
If there are any brides out there considering giving David's Bridal your business, DON'T. From day 1 they have been very pushy, unprofessional, condescending, and just plain RUDE to specifically one of my bridesmaids and me. Yesterday they did something really shady & that was the straw that broke the camel's back. If you're using this place, beware, they WILL change what your wedding party is wearing WITHOUT your consent & then justify it with saying to you outloud infront of other customers, "Well, you're not paying & the dress I chose fits better anyway." Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
0.5/5.0
I went to David's Bridal in Madison Wisconsin looking for a dress for a formal party I was attending. I have to say the service there was awful, well really it was non exsistent. I went in there with my sister, no one even ackowledged us or helped us at all. My sister was the one who went to get dresses for me to try on. No one ever came over to ask if we needeed any help. When we finally checked out, they never even asked if we needed any accessories to go with the dress ( and I needed, shoes, jewelry and a bag). The dress I purchased was beautiful, but the service was so bad I would never go back there again and would not recommend the store to anyone.
I went to David's Bridal in Madison Wisconsin looking for a dress for a formal party I was attending. I have to say the Read more...
I went to David's Bridal in Madison Wisconsin looking for a dress for a formal party I was attending. I have to say the service there was awful, well really it was non exsistent. I went in there with my sister, no one even ackowledged us or helped us at all. My sister was the one who went to get dresses for me to try on. No one ever came over to ask if we needeed any help. When we finally checked out, they never even asked if we needed any accessories to go with the dress ( and I needed, shoes, jewelry and a bag). The dress I purchased was beautiful, but the service was so bad I would never go back there again and would not recommend the store to anyone. Read less
Services Used: Dress & Attire
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Amy
Wedding:
4/12/2013
0.4/5.0
I only alterations here and they were terrible and rude. Had to press my dress elsewhere.
I only alterations here and they were terrible and rude. Had to press my dress elsewhere.
I only alterations here and they were terrible and rude. Had to press my dress elsewhere. Read less
Services Used: Dress & Attire
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Jessica
Wedding:
4/6/2013
0.7/5.0
Awful. I don't know what their hiring process is, but I've never seen such unprofessional, smug, unhelpful bridal "consultants" in my life. I'm cancelling my order and writing reviews wherever I can. Unacceptable. I called to find out the cancellation process, and instead of being apologetic or helpful in any way, the stupid girl was laughing with other associated while I was on the phone. The worst. Boo on you guys.
Awful. I don't know what their hiring process is, but I've never seen such unprofessional, smug, unhelpful bridal Read more...
Awful. I don't know what their hiring process is, but I've never seen such unprofessional, smug, unhelpful bridal "consultants" in my life. I'm cancelling my order and writing reviews wherever I can. Unacceptable. I called to find out the cancellation process, and instead of being apologetic or helpful in any way, the stupid girl was laughing with other associated while I was on the phone. The worst. Boo on you guys. Read less
Services Used: Dress & Attire
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Annie
Wedding:
4/6/2013
0.9/5.0
Allow me to begin with this: my best friend found the perfect dress for her wedding at your store. Stunning, vintage, breathtaking.

That being said, her success had NOTHING to do with the help we received from the consultants at your Altamonte Springs, FL location. When I arrived, the MOB/MOG were already perusing for dresses. I informed the woman working at the front that the bride would be arriving shortly, and we were going to begin pulling dresses for her to try on. When I gave her a specific style # that the bride was interested in, she interrupted me to say "your consultant can get that for you." Ok, great....so get her? She disappeared, and no one came to let me know if the dress was in stock or even still available. In 15 minutes, we pulled eight dresses for the bride to try. We didn't receive any help, nor did we even know who our consultant would be.

Once the bride arrived, instead of being greeted in a friendly, polite matter, she was told to "sit, fill this out." There was no warmth, no politeness whatsoever in how she was treated. We waited to see who our consultant would be, but after waiting for 10 minutes for ANYONE to come help us, we started on our own. The bride had already tried on two dresses before our "consultant" arrived, but it wouldn't have made a difference if she hadn't shown up at all, because we received next to no help for the next hour. I, as the MOH, helped the bride into and out of every dress. The only thing the consultant did was get a slip and a bustier.

She tried on 10 dresses. We saw our consultant for maybe a total of 15 minutes in the hour+ that we were there. The store was not busy. There was at least one other consultant working, and only one other bride trying on dresses. There was no reason for the lack of service, other than the lack of commitment to good service. What made it worse, was that at time of check out, the consultant tried hard to act involved and dedicated to her process of finding "the one," but after over an hour of being ignored, her attempts fell flat and did more damage than good.

If the bride hadn't found the perfect dress (which, actually, I found in my perusing of the racks), she would not have given DB her business. The lack of professionalism, disregard for even mediocre customer service, and unnecessary waiting simply turned us all off from ever using DB again. We will not be shopping your stores for the bridesmaid dresses, MOB/MOG dresses, or for any of her other wedding needs. I just pray her dress comes back in two weeks just as she expects, so we can finally be done with dealing with DB.
Allow me to begin with this: my best friend found the perfect dress for her wedding at your store. Stunning, vintage, Read more...
Allow me to begin with this: my best friend found the perfect dress for her wedding at your store. Stunning, vintage, breathtaking.

That being said, her success had NOTHING to do with the help we received from the consultants at your Altamonte Springs, FL location. When I arrived, the MOB/MOG were already perusing for dresses. I informed the woman working at the front that the bride would be arriving shortly, and we were going to begin pulling dresses for her to try on. When I gave her a specific style # that the bride was interested in, she interrupted me to say "your consultant can get that for you." Ok, great....so get her? She disappeared, and no one came to let me know if the dress was in stock or even still available. In 15 minutes, we pulled eight dresses for the bride to try. We didn't receive any help, nor did we even know who our consultant would be.

Once the bride arrived, instead of being greeted in a friendly, polite matter, she was told to "sit, fill this out." There was no warmth, no politeness whatsoever in how she was treated. We waited to see who our consultant would be, but after waiting for 10 minutes for ANYONE to come help us, we started on our own. The bride had already tried on two dresses before our "consultant" arrived, but it wouldn't have made a difference if she hadn't shown up at all, because we received next to no help for the next hour. I, as the MOH, helped the bride into and out of every dress. The only thing the consultant did was get a slip and a bustier.

She tried on 10 dresses. We saw our consultant for maybe a total of 15 minutes in the hour+ that we were there. The store was not busy. There was at least one other consultant working, and only one other bride trying on dresses. There was no reason for the lack of service, other than the lack of commitment to good service. What made it worse, was that at time of check out, the consultant tried hard to act involved and dedicated to her process of finding "the one," but after over an hour of being ignored, her attempts fell flat and did more damage than good.

If the bride hadn't found the perfect dress (which, actually, I found in my perusing of the racks), she would not have given DB her business. The lack of professionalism, disregard for even mediocre customer service, and unnecessary waiting simply turned us all off from ever using DB again. We will not be shopping your stores for the bridesmaid dresses, MOB/MOG dresses, or for any of her other wedding needs. I just pray her dress comes back in two weeks just as she expects, so we can finally be done with dealing with DB. Read less
Services Used: Dress & Attire
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Ashley
Wedding:
3/30/2013
0.2/5.0
I went to David's Bridal in Ft. Collins Co. I did not have an appt. but they were not busy so I lucked out . There were about 5 girls at the front table , none of really seemed very interested in talking with me. They were deciding if they were going to play bingo or bowling for the night. After they made a choice to go bowling, one of the sales ladies named Brittany Foster came to help me. She was nice at first but did keep talking over me when I was trying to explained what I wanted. After pulling a few dresses I made it to the fitting room. That's where the fun began. While I was in the dressing room, she was standing to the left of my wedding party talking with another sales girl, making rude comments about myself & my wedding party. She told my cousin , that she needed a bigger dress size before she even tried on her dress. Keep in mind she is a size 4 and already knows her size . She was upset because the dress I tried on was only 650.00. I was not looking at prices yet. I was looking at the style of the dress. She kept trying sell me things like flowers & shoes before I even tried on my dress. I did find a great dress but I wanted to think about it before I bought it. Good thing I did not buy it, because almost everybody in my wedding party said she was rude and made horrible comments about me . I guess so bad they would not even say to me what was said. I felt really aweful on my way home. My bridal party is filled with really great people who are kind. So I know they would not make this kind of info up. Very very bad experience. I will not be returning or recommend this store to anyone. I'm sorry the dress I loved was not high priced . But I loved it for my special day. Sales people really should keep their comments to them selves or wait until the client leaveds the store.
Ashley M.
I went to David's Bridal in Ft. Collins Co. I did not have an appt. but they were not busy so I lucked out . There were Read more...
I went to David's Bridal in Ft. Collins Co. I did not have an appt. but they were not busy so I lucked out . There were about 5 girls at the front table , none of really seemed very interested in talking with me. They were deciding if they were going to play bingo or bowling for the night. After they made a choice to go bowling, one of the sales ladies named Brittany Foster came to help me. She was nice at first but did keep talking over me when I was trying to explained what I wanted. After pulling a few dresses I made it to the fitting room. That's where the fun began. While I was in the dressing room, she was standing to the left of my wedding party talking with another sales girl, making rude comments about myself & my wedding party. She told my cousin , that she needed a bigger dress size before she even tried on her dress. Keep in mind she is a size 4 and already knows her size . She was upset because the dress I tried on was only 650.00. I was not looking at prices yet. I was looking at the style of the dress. She kept trying sell me things like flowers & shoes before I even tried on my dress. I did find a great dress but I wanted to think about it before I bought it. Good thing I did not buy it, because almost everybody in my wedding party said she was rude and made horrible comments about me . I guess so bad they would not even say to me what was said. I felt really aweful on my way home. My bridal party is filled with really great people who are kind. So I know they would not make this kind of info up. Very very bad experience. I will not be returning or recommend this store to anyone. I'm sorry the dress I loved was not high priced . But I loved it for my special day. Sales people really should keep their comments to them selves or wait until the client leaveds the store.
Ashley M. Read less
Services Used: Dress & Attire
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monica
Wedding:
3/30/2013
1.0/5.0
I hate my experience at davids bridal!! I wish I never went. After I paid about $2,000 cash for my dress & veil, they up the alteration charge to $470. I had no choice BUT TO PAY IT! Please NO ONE GO TO DAVIDS BRIDAL!! THEY MAKE COMMISSION & ARE ONLY LOOKING FOR A SALE. I WISH I NEVER WALKED IN THE DOOR.
I hate my experience at davids bridal!! I wish I never went. After I paid about $2,000 cash for my dress & veil, they up Read more...
I hate my experience at davids bridal!! I wish I never went. After I paid about $2,000 cash for my dress & veil, they up the alteration charge to $470. I had no choice BUT TO PAY IT! Please NO ONE GO TO DAVIDS BRIDAL!! THEY MAKE COMMISSION & ARE ONLY LOOKING FOR A SALE. I WISH I NEVER WALKED IN THE DOOR. Read less
Services Used: Dress & Attire
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Yvette
Wedding:
3/17/2013
5.0/5.0
David's Bridal saved the day!!!!!!!! My friends wedding was 3/17/13. On the day of the wedding the MOH put her dress on 1 hour before the bridesmaids were to take photos prior to the ceremony. When she zipped the dress, the zipper gave and the dress broke open. In panic I called Davids bridal in the same city as the venue, spoke to the store manager at the Riverside store, explained our situation, within 30 minutes she arrived at our hotel room with a new dress that fit and saved the day.... David's bridal gets an applause from me for saving my friends wedding
David's Bridal saved the day!!!!!!!! My friends wedding was 3/17/13. On the day of the wedding the MOH put her dress on 1 Read more...
David's Bridal saved the day!!!!!!!! My friends wedding was 3/17/13. On the day of the wedding the MOH put her dress on 1 hour before the bridesmaids were to take photos prior to the ceremony. When she zipped the dress, the zipper gave and the dress broke open. In panic I called Davids bridal in the same city as the venue, spoke to the store manager at the Riverside store, explained our situation, within 30 minutes she arrived at our hotel room with a new dress that fit and saved the day.... David's bridal gets an applause from me for saving my friends wedding Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
1.3/5.0
I am 64 yrs old and this is my second marriage and I wanted it to be nice but simple, as for as picking out my dress that went very well. My daughter needed a dress also and my granddaughter was the flowers girl and getting their dresses was the problem. The dress my daughter found in the store was dirty and had a pull in the material and she needed another one like it, the salelady told us she would call the other stores on Monday, well Monday comes and she is off I called left a message, nothing. The next day Tues comes I call the store and she is not working again so I leave another messege for her to call me. It is a week and half later and still no word from her. My daughter and I were not very impressed with this. My wedding is schedule for 3/16 so I needed the other dresses really quick. Last week after no call from her my daughter got on another web site and locate another dress like the one in your store, it is scheduled for delivery tomorrow along with my granddaughter's. The dresses were not on Davids Bridal web site. The sale lady told us it would take 8wks to come, she will get the dress in 1 week.
I am 64 yrs old and this is my second marriage and I wanted it to be nice but simple, as for as picking out my dress that Read more...
I am 64 yrs old and this is my second marriage and I wanted it to be nice but simple, as for as picking out my dress that went very well. My daughter needed a dress also and my granddaughter was the flowers girl and getting their dresses was the problem. The dress my daughter found in the store was dirty and had a pull in the material and she needed another one like it, the salelady told us she would call the other stores on Monday, well Monday comes and she is off I called left a message, nothing. The next day Tues comes I call the store and she is not working again so I leave another messege for her to call me. It is a week and half later and still no word from her. My daughter and I were not very impressed with this. My wedding is schedule for 3/16 so I needed the other dresses really quick. Last week after no call from her my daughter got on another web site and locate another dress like the one in your store, it is scheduled for delivery tomorrow along with my granddaughter's. The dresses were not on Davids Bridal web site. The sale lady told us it would take 8wks to come, she will get the dress in 1 week. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
0.9/5.0
I would never do business with David's again. We had very cold weather and a freak blizzard two days before the wedding. I desperately needed to find a faux fur cape for my daughter to wear for with her dress. I saw that David's had a beautiful one online. I called my local store and they didn't have it and said it couldn't be shipped in less than a week from the warehouse. They did find one in Florida, but they couldn't even find the phone number for their Florida store! I looked it up myself and called them. They had it and agreed to ship it 2 day express. I asked if it could be returned if it didn't get here or didn't fit because the sizes were Missy and Plus only--no other detail. They said yes it could be returned. I received it (Missy) and it was way too small. My daughter is a size 10 and it didn't fit. Why would I order a Plus size for a size ten????? So she couldn't wear it. The receipt in the box was marked Final Sale! Two calls this morning and no budging-- "we take no returns, except online." Now I'm stuck with a $100 dollar cape with the tags on and never worn. My experience on the phone and in the store was disgusting. Never again.
I would never do business with David's again. We had very cold weather and a freak blizzard two days before the wedding. I Read more...
I would never do business with David's again. We had very cold weather and a freak blizzard two days before the wedding. I desperately needed to find a faux fur cape for my daughter to wear for with her dress. I saw that David's had a beautiful one online. I called my local store and they didn't have it and said it couldn't be shipped in less than a week from the warehouse. They did find one in Florida, but they couldn't even find the phone number for their Florida store! I looked it up myself and called them. They had it and agreed to ship it 2 day express. I asked if it could be returned if it didn't get here or didn't fit because the sizes were Missy and Plus only--no other detail. They said yes it could be returned. I received it (Missy) and it was way too small. My daughter is a size 10 and it didn't fit. Why would I order a Plus size for a size ten????? So she couldn't wear it. The receipt in the box was marked Final Sale! Two calls this morning and no budging-- "we take no returns, except online." Now I'm stuck with a $100 dollar cape with the tags on and never worn. My experience on the phone and in the store was disgusting. Never again. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
2.4/5.0
There was a male associate at the wolfcreek location in memphis who was very helpfull and yet my sale had to go to a young lady who had the personality of a log. Long story short, i ordered my dress and it would take 6 months to come in. My guest book, flower basket, and ring pillow came in the wrong color. Pray for dear life that nothing goes wrong because there are NO REFUNDS!!!!! The store manager literally flew in on a broom with a tall pointy hat!!!!
There was a male associate at the wolfcreek location in memphis who was very helpfull and yet my sale had to go to a young Read more...
There was a male associate at the wolfcreek location in memphis who was very helpfull and yet my sale had to go to a young lady who had the personality of a log. Long story short, i ordered my dress and it would take 6 months to come in. My guest book, flower basket, and ring pillow came in the wrong color. Pray for dear life that nothing goes wrong because there are NO REFUNDS!!!!! The store manager literally flew in on a broom with a tall pointy hat!!!! Read less
Services Used: Dress & Attire
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Krysten
Wedding:
2/2/2013
0.9/5.0
I paid 120 to have a hem done. They didn't do it at all! And when I took it in to complain, they said because its been touched by someone else, they can't do anything about it. So I'm out 120 for them not doing anything that I paid them to do!!!

Never going to recommend them!!! Rip off!
I paid 120 to have a hem done. They didn't do it at all! And when I took it in to complain, they said because its been Read more...
I paid 120 to have a hem done. They didn't do it at all! And when I took it in to complain, they said because its been touched by someone else, they can't do anything about it. So I'm out 120 for them not doing anything that I paid them to do!!!

Never going to recommend them!!! Rip off! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
0.0/5.0
DO NOT SHOP AT THIS STORE!!! This stores are a monopoly and rely on the emotions of the bride and her loved ones to treat their clients like children. I spent the first and last 5 minutes in the store and it was enough for me to never go back. I ended up going to nordstrom where the service was outstanding. My friend and I walked into the store and we were immediately
greeted by a receptionist/sales rep that all she did was point to the dresses. I asked several questions and she would answer them with a tone of a person that wanted us to leave. I couldn't believe these silly outdated procedure of making an appointment to try out dresses. It's ridiculous. We asked why she was so rude and told her that it was inacceptable. Then we decided to leave.
Don't shop there, they don't deserve our business!
DO NOT SHOP AT THIS STORE!!! This stores are a monopoly and rely on the emotions of the bride and her loved ones to treat Read more...
DO NOT SHOP AT THIS STORE!!! This stores are a monopoly and rely on the emotions of the bride and her loved ones to treat their clients like children. I spent the first and last 5 minutes in the store and it was enough for me to never go back. I ended up going to nordstrom where the service was outstanding. My friend and I walked into the store and we were immediately
greeted by a receptionist/sales rep that all she did was point to the dresses. I asked several questions and she would answer them with a tone of a person that wanted us to leave. I couldn't believe these silly outdated procedure of making an appointment to try out dresses. It's ridiculous. We asked why she was so rude and told her that it was inacceptable. Then we decided to leave.
Don't shop there, they don't deserve our business! Read less
Services Used: Dress & Attire
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LVWED
Wedding:
12/21/2012
0.9/5.0
I went to David's Bridal in search of my perfect wedding dress. I was so excited as this was my very first time ever shopping for a wedding dress and took family and friends with me. It was a terrible experience and I would not recommend David's Bridal-the sales woman were rude, snickering a whispering because my sister is a large woman. High pressure sales team trying to talk you into purchases your unsure of-and very inpatient. I actually had the sales woman tell me " I had fifteen more minutes" after I had only tried on about three gowns. Needless to say i didn't purchase anything that day.
I complained to the store manager and gave them a second try and again bad experience! I did not purchase anything from them and then about a month or so later they had the nerve to call and see if I had purchased a dress yet- I did but online I would never give any of those girls comission.
Horrible expieirnce and would not recommend.
They runied my first time wedding shopping experience and they will forever be responsible for what was supposed to be a happy memory.
I went to David's Bridal in search of my perfect wedding dress. I was so excited as this was my very first time ever Read more...
I went to David's Bridal in search of my perfect wedding dress. I was so excited as this was my very first time ever shopping for a wedding dress and took family and friends with me. It was a terrible experience and I would not recommend David's Bridal-the sales woman were rude, snickering a whispering because my sister is a large woman. High pressure sales team trying to talk you into purchases your unsure of-and very inpatient. I actually had the sales woman tell me " I had fifteen more minutes" after I had only tried on about three gowns. Needless to say i didn't purchase anything that day.
I complained to the store manager and gave them a second try and again bad experience! I did not purchase anything from them and then about a month or so later they had the nerve to call and see if I had purchased a dress yet- I did but online I would never give any of those girls comission.
Horrible expieirnce and would not recommend.
They runied my first time wedding shopping experience and they will forever be responsible for what was supposed to be a happy memory. Read less
Services Used: Dress & Attire
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Amanda
Wedding:
12/15/2012
4.3/5.0
Overall, I was very happy with David's Bridal because I hit their end-of-the-year sale, and I just didn't want to blow a lot of money on a dress to wear one time. They're sort of what you'd expect as a large, mid-priced bridal store. Alterations were almost as much as the dress I chose, but so much easier than what I tried to do initially, which was buy a used dress and find a good bridal tailor. I chose ballet flats b/c of the height of my husband, and it was great that the store died them black for me for $5 after the wedding. I loved, loved my veil, which I found there. My cousin found me a bridal purse there and I added a feather embellishment. I purchased a $500 Nadri jewelry set from Nordstrom, but the necklace & bracelet were too large for the dress I ended up choosing, so after looking literally everywhere else, I found a small crystal jewelry set at David's Bridal for $30, and I wore that necklace with my Nadri earrings, and my mom wore the small earrings with the large Nadri necklace. It was very sweet. We found her dress there as well. It's also nice -- after you buy your dress -- they give you a ton of store coupons, so I got a white track suit to wear for getting hair & make-up done. I ended up doing 3 appointments to try dresses on, but it was fun, I brought different people with me each time. The seemed always-busy and the vibe is hectic, but if you're looking for a good deal, it's ideal. However, we ended up doing the bridal party dresses elsewhere.
Overall, I was very happy with David's Bridal because I hit their end-of-the-year sale, and I just didn't want to blow a Read more...
Overall, I was very happy with David's Bridal because I hit their end-of-the-year sale, and I just didn't want to blow a lot of money on a dress to wear one time. They're sort of what you'd expect as a large, mid-priced bridal store. Alterations were almost as much as the dress I chose, but so much easier than what I tried to do initially, which was buy a used dress and find a good bridal tailor. I chose ballet flats b/c of the height of my husband, and it was great that the store died them black for me for $5 after the wedding. I loved, loved my veil, which I found there. My cousin found me a bridal purse there and I added a feather embellishment. I purchased a $500 Nadri jewelry set from Nordstrom, but the necklace & bracelet were too large for the dress I ended up choosing, so after looking literally everywhere else, I found a small crystal jewelry set at David's Bridal for $30, and I wore that necklace with my Nadri earrings, and my mom wore the small earrings with the large Nadri necklace. It was very sweet. We found her dress there as well. It's also nice -- after you buy your dress -- they give you a ton of store coupons, so I got a white track suit to wear for getting hair & make-up done. I ended up doing 3 appointments to try dresses on, but it was fun, I brought different people with me each time. The seemed always-busy and the vibe is hectic, but if you're looking for a good deal, it's ideal. However, we ended up doing the bridal party dresses elsewhere. Read less
Services Used: Dress & Attire
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christina
Wedding:
11/23/2012
0.8/5.0
I purchased my gown from David's Bridal. I bought a Vera Wang gown. It was beautiful. My less-than-average experience started when I came in to try dresses on. I had an appointment and tried on 5 dresses or so. I kept asking to try on the Vera Wang gown I liked, and yet the saleslady kept telling me that I should try others on instead. The gown I wanted to try on (and ended up purchasing) was THE most expensive gown in the store. Anyway, to makr a long story short...I was eventually able to try the dress on. I purchased the dress, and so the story went.
I had alterations done on my gown and everything was great. On my wedding day, however, 4 or 5 of the organza flowers fell off of my gown. I was pretty embarassed...my wedding was very, very expensive, and here it looked like i bought a knock off dress because my gown was falling apart.

I mentioned the situation to David's (corporate) and they really didn't give a crap. I am in customer service myself, and if I ever treated anyone the way that Deborah Valentino treated me, I would be out of a job. Her tone was ridiculously rude, and she was not a problem solver. I admit, I did complain about the dress much later than I should have. Look-life gets in the way, stuff happens. I messed up. The point is-I should not have been humiliated on my wedding day, as people were literally picking parts of my dress off of the floor and handing it to me. No joke! I would have appreciated sympathy in lieu of any sort of compensation. I am in a few weddings this year, and I can't recommend David's to the brides.
I purchased my gown from David's Bridal. I bought a Vera Wang gown. It was beautiful. My less-than-average experience Read more...
I purchased my gown from David's Bridal. I bought a Vera Wang gown. It was beautiful. My less-than-average experience started when I came in to try dresses on. I had an appointment and tried on 5 dresses or so. I kept asking to try on the Vera Wang gown I liked, and yet the saleslady kept telling me that I should try others on instead. The gown I wanted to try on (and ended up purchasing) was THE most expensive gown in the store. Anyway, to makr a long story short...I was eventually able to try the dress on. I purchased the dress, and so the story went.
I had alterations done on my gown and everything was great. On my wedding day, however, 4 or 5 of the organza flowers fell off of my gown. I was pretty embarassed...my wedding was very, very expensive, and here it looked like i bought a knock off dress because my gown was falling apart.

I mentioned the situation to David's (corporate) and they really didn't give a crap. I am in customer service myself, and if I ever treated anyone the way that Deborah Valentino treated me, I would be out of a job. Her tone was ridiculously rude, and she was not a problem solver. I admit, I did complain about the dress much later than I should have. Look-life gets in the way, stuff happens. I messed up. The point is-I should not have been humiliated on my wedding day, as people were literally picking parts of my dress off of the floor and handing it to me. No joke! I would have appreciated sympathy in lieu of any sort of compensation. I am in a few weddings this year, and I can't recommend David's to the brides. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
1.8/5.0
Beware ordering from Davids Bridal on-line. Their return policy indicates they accept returns except for "Outlet items". The site redirects you based on the item you select so there's no indication your purchasing and Outlet item - and then you're stuck with it if there's a problem.
Beware ordering from Davids Bridal on-line. Their return policy indicates they accept returns except for "Outlet items". Read more...
Beware ordering from Davids Bridal on-line. Their return policy indicates they accept returns except for "Outlet items". The site redirects you based on the item you select so there's no indication your purchasing and Outlet item - and then you're stuck with it if there's a problem. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
10/27/2012
5.0/5.0
LOVE! Great payment plan and service! Made an appointment, was welcoming and so many options and prices. Everyone loved my dress!
LOVE! Great payment plan and service! Made an appointment, was welcoming and so many options and prices. Everyone loved my Read more...
LOVE! Great payment plan and service! Made an appointment, was welcoming and so many options and prices. Everyone loved my dress! Read less
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Anonymous
Wedding:
10/23/2012
3.2/5.0
I bought my wedding dress from David's Bridal in San Diego and was pleased with the dress overall. My fittings went well and the dress fit perfectly after a few alterations. Unfortunately, at my final fitting, the employee who assisted me did not properly secure my dress and train to the hangers, and that made it incredibly difficult to carry, as the train kept threatening to drag all over the ground.

I bought a zip-up bag for the dress, to help protect it, but before we could get it steamed two days before the wedding, the zipper broke, allowing the dress to come out of the bag almost entirely, which is why the hanging was such a disappointment. When my mother took the dress into the Las Vegas location to be steamed, she requested another bag to replace the broken one. They told her it would be no problem.

My MOH picked up the dress the next day, and they informed her that they had run out of bags so would not provide a replacement. When my MOH dropped the dress off to me outside the hotel, it was a particularly windy day and the dress came completely out of the bag and was blowing all over the place in the parking lot. My fiancee had to carry the dress in while I tried to keep it from touching the ground.

On our wedding day, my MOH was zipping the dress, and apparently when the alteration was made to add a corset back, they had not put stops on the zipper, so when she zipped it, the zipping mechanism came completely off the dress, and had to be pinned together since it was irreparable.

My dress was beautiful, however I was somewhat dissatisfied by the alterations and customer service.
I bought my wedding dress from David's Bridal in San Diego and was pleased with the dress overall. My fittings went well Read more...
I bought my wedding dress from David's Bridal in San Diego and was pleased with the dress overall. My fittings went well and the dress fit perfectly after a few alterations. Unfortunately, at my final fitting, the employee who assisted me did not properly secure my dress and train to the hangers, and that made it incredibly difficult to carry, as the train kept threatening to drag all over the ground.

I bought a zip-up bag for the dress, to help protect it, but before we could get it steamed two days before the wedding, the zipper broke, allowing the dress to come out of the bag almost entirely, which is why the hanging was such a disappointment. When my mother took the dress into the Las Vegas location to be steamed, she requested another bag to replace the broken one. They told her it would be no problem.

My MOH picked up the dress the next day, and they informed her that they had run out of bags so would not provide a replacement. When my MOH dropped the dress off to me outside the hotel, it was a particularly windy day and the dress came completely out of the bag and was blowing all over the place in the parking lot. My fiancee had to carry the dress in while I tried to keep it from touching the ground.

On our wedding day, my MOH was zipping the dress, and apparently when the alteration was made to add a corset back, they had not put stops on the zipper, so when she zipped it, the zipping mechanism came completely off the dress, and had to be pinned together since it was irreparable.

My dress was beautiful, however I was somewhat dissatisfied by the alterations and customer service. Read less
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Sally
Wedding:
10/20/2012
0.2/5.0
"we dont have to if we dont want to"- Davids Bridal When I went in the first time to look at wedding dresses, I told them exactly what I was looking for. They ended up not having it in the store and for whatever reason they were going to bring it in. I finally just ordered the dress online and had it shipped to the store with no problem. When I picked it up, they said that I had to get my dress altered with them even though it was a lot more expensive than any other alteration specialist. I decided to wait anyways to see what the quote would be. There ONLY alterations specialist was extremely abrasive and made me wait by the door saying that my dress needed too much done and that I had to wait so she could schedule an appointment. I left after 15 minutes of waiting and went to Sewing Creations by Maura. She. Was. Amazing. The next time I came in to figure out the color of the bridesmaid dresses, one lady was helpful... They didnt have much to work with but I did figure it out. When I went through checkout to buy swatches, the lady stressed that if the color was going to be discontinued they would call me so that the bridesmaids can get their dresses while they still can. I left the store feeling a lot less stressed. Apparently, the color was discontinued a month later. No call. One of my bridesmaids went in to look at the dresses and the only dress they had was on clearance and was several sizes larger than what she needed. She asked them if she could order her size and they then told her that the color was discontinued. I called the Davids Bridal in Tallahassee today to figure out what was going on. When I asked the lady why I didn't get a phone call she said "we dont have to if we dont want to". Look elsewhere. Dessy Group has great options that you can order through vocelles in tallahassee. There are also several dresses at Macys and Dillards. An offbeat option is ModCloth.com happy shopping!!!
"we dont have to if we dont want to"- Davids Bridal When I went in the first time to look at wedding dresses, I told them Read more...
"we dont have to if we dont want to"- Davids Bridal When I went in the first time to look at wedding dresses, I told them exactly what I was looking for. They ended up not having it in the store and for whatever reason they were going to bring it in. I finally just ordered the dress online and had it shipped to the store with no problem. When I picked it up, they said that I had to get my dress altered with them even though it was a lot more expensive than any other alteration specialist. I decided to wait anyways to see what the quote would be. There ONLY alterations specialist was extremely abrasive and made me wait by the door saying that my dress needed too much done and that I had to wait so she could schedule an appointment. I left after 15 minutes of waiting and went to Sewing Creations by Maura. She. Was. Amazing. The next time I came in to figure out the color of the bridesmaid dresses, one lady was helpful... They didnt have much to work with but I did figure it out. When I went through checkout to buy swatches, the lady stressed that if the color was going to be discontinued they would call me so that the bridesmaids can get their dresses while they still can. I left the store feeling a lot less stressed. Apparently, the color was discontinued a month later. No call. One of my bridesmaids went in to look at the dresses and the only dress they had was on clearance and was several sizes larger than what she needed. She asked them if she could order her size and they then told her that the color was discontinued. I called the Davids Bridal in Tallahassee today to figure out what was going on. When I asked the lady why I didn't get a phone call she said "we dont have to if we dont want to". Look elsewhere. Dessy Group has great options that you can order through vocelles in tallahassee. There are also several dresses at Macys and Dillards. An offbeat option is ModCloth.com happy shopping!!! Read less
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vida
Wedding:
10/16/2012
0.0/5.0
Horrible experience! Do NOT shop here! They were very misleading about the dress I ordered. Never told me it couldn't come in a smaller size, told them I was losing weight. Dress will now not be able to be taken it! Not to mention it came in flawed the first time. After that and it not fitting correctly I wanted to return it.
Well, good luck with that...can't even get them to return a call at corporate offices! They have made what should be a great fun time a nightmare!
Horrible experience! Do NOT shop here! They were very misleading about the dress I ordered. Never told me it couldn't come Read more...
Horrible experience! Do NOT shop here! They were very misleading about the dress I ordered. Never told me it couldn't come in a smaller size, told them I was losing weight. Dress will now not be able to be taken it! Not to mention it came in flawed the first time. After that and it not fitting correctly I wanted to return it.
Well, good luck with that...can't even get them to return a call at corporate offices! They have made what should be a great fun time a nightmare! Read less
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Kimberly
Wedding:
10/13/2012
0.5/5.0
This is the worst place I have been to for wedding wear, and I only bought shoes. They were not professional and very unorganized. I will NOT be shopping here for my own wedding.
This is the worst place I have been to for wedding wear, and I only bought shoes. They were not professional and very Read more...
This is the worst place I have been to for wedding wear, and I only bought shoes. They were not professional and very unorganized. I will NOT be shopping here for my own wedding. Read less
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Ann
Wedding:
10/13/2012
0.0/5.0
I would not recommend davids bridal to anyone! When I have 3 conversations about when my purchase will be ready and they all said the same date. When I went to pick up my purchase on the date scheduled, my purchase was not with the others in my wedding party nor was it ready. I gave my phone/email when I originally made the purchase but was never contacted by davids bridal at all about any changes. I was assured each time I called that my purchase would be done on the agreed upon date. Terrible customer service!!!!!!!
I would not recommend davids bridal to anyone! When I have 3 conversations about when my purchase will be ready and they Read more...
I would not recommend davids bridal to anyone! When I have 3 conversations about when my purchase will be ready and they all said the same date. When I went to pick up my purchase on the date scheduled, my purchase was not with the others in my wedding party nor was it ready. I gave my phone/email when I originally made the purchase but was never contacted by davids bridal at all about any changes. I was assured each time I called that my purchase would be done on the agreed upon date. Terrible customer service!!!!!!! Read less
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Vanessa
Wedding:
10/12/2012
1.8/5.0
Loved the dress style (WG3411--a wonderful satin side draped dress) which we bought for $350. Great value. A classic, satiny draped style with no extra lace (except for the lace applique belt I made for much cheaper than their belt).

Photo of dress when daughter first selected it...shows dress fitting fairly well!

Thus, we thought alterations should be minor, but the seamstress said she was "rebuilding the dress" and the alterations to our tall, slender daughter on this dress (satin only...no exterior layers, no lace or beading to shift) still ran up to $330!!!!!

BUY the dress...but get it altered...elsewhere.

PS...After the second alteration, I still had to add strips of satin to the inside edge of both shoulders in order to relieve the weight on her shoulers. This was...the day before her wedding.

And they never did add boning to the waist area in order to relieve the weight of the satin from her shoulders.

I would recommend Davids' for stylish dresses...but had I not known enough about sewing to adjust her shoulders, my daughter would have had to wear a dress that was pulling too hard on her shoulders.
Loved the dress style (WG3411--a wonderful satin side draped dress) which we bought for $350. Great value. A classic, Read more...
Loved the dress style (WG3411--a wonderful satin side draped dress) which we bought for $350. Great value. A classic, satiny draped style with no extra lace (except for the lace applique belt I made for much cheaper than their belt).

Photo of dress when daughter first selected it...shows dress fitting fairly well!

Thus, we thought alterations should be minor, but the seamstress said she was "rebuilding the dress" and the alterations to our tall, slender daughter on this dress (satin only...no exterior layers, no lace or beading to shift) still ran up to $330!!!!!

BUY the dress...but get it altered...elsewhere.

PS...After the second alteration, I still had to add strips of satin to the inside edge of both shoulders in order to relieve the weight on her shoulers. This was...the day before her wedding.

And they never did add boning to the waist area in order to relieve the weight of the satin from her shoulders.

I would recommend Davids' for stylish dresses...but had I not known enough about sewing to adjust her shoulders, my daughter would have had to wear a dress that was pulling too hard on her shoulders. Read less
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Rebecca
Wedding:
10/6/2012
0.0/5.0
The receptionist was nice, but the only word that came out of the sales women was no for every question I had. I asked a few questions and left. Never going back there. No one ever asked when the wedding was.
The receptionist was nice, but the only word that came out of the sales women was no for every question I had. I asked a Read more...
The receptionist was nice, but the only word that came out of the sales women was no for every question I had. I asked a few questions and left. Never going back there. No one ever asked when the wedding was. Read less
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Madison
Wedding:
10/6/2012
0.0/5.0
I have had bridesmaids dresses under my name and wedding date for 2 months. I went in yesterday to pick up my dress (which came a lot faster than they said) and I decided to order one of my bridesmaids her dress. The lady there had the style number and color and said "ok lets order it". She then made a face and said that the dress is no longer available and it was weird because the dress I wanted my bridesmaids to wear just came out at the beginning of 2012. She called the warehouse and they too said it was no longer and they also said it was strange. I asked her what my options would be because all of my bridesmaids know the style and color to get and it has been under my name since January. She told me that "mistakes happen and a dress can disappear at anytime". I told her that was unacceptable and they are a big enough chain to have a system that can contact brides who have a dress linked to their name should it become available. She then told me to "start over" and perhaps pick a new dress for my bridesmaids after it took me 2 months to decide on THAT particular dress. She did not have any remorse and seemed to not care at all. I also asked her that if say 3 of my bridesmaids already bought the dress and then it just happened to disappear the next day like she said could possibly happen then my other 3 bridesmaids would be SOL and not get the same dress and her response was "yes pretty much." Not mention she could barely speak English.

David's Bridal should not allow "mistakes" to happen ESPECIALLY for weddings. EXTREMELY unaccpetable. I have been trying to contact corporate headquarters and a store manager since then but everytime I call, there is no one available, coincidence?

Never will I recommend that place to anyone. Maybe it just the Woodbridge store that has awful service.
I have had bridesmaids dresses under my name and wedding date for 2 months. I went in yesterday to pick up my dress (which Read more...
I have had bridesmaids dresses under my name and wedding date for 2 months. I went in yesterday to pick up my dress (which came a lot faster than they said) and I decided to order one of my bridesmaids her dress. The lady there had the style number and color and said "ok lets order it". She then made a face and said that the dress is no longer available and it was weird because the dress I wanted my bridesmaids to wear just came out at the beginning of 2012. She called the warehouse and they too said it was no longer and they also said it was strange. I asked her what my options would be because all of my bridesmaids know the style and color to get and it has been under my name since January. She told me that "mistakes happen and a dress can disappear at anytime". I told her that was unacceptable and they are a big enough chain to have a system that can contact brides who have a dress linked to their name should it become available. She then told me to "start over" and perhaps pick a new dress for my bridesmaids after it took me 2 months to decide on THAT particular dress. She did not have any remorse and seemed to not care at all. I also asked her that if say 3 of my bridesmaids already bought the dress and then it just happened to disappear the next day like she said could possibly happen then my other 3 bridesmaids would be SOL and not get the same dress and her response was "yes pretty much." Not mention she could barely speak English.

David's Bridal should not allow "mistakes" to happen ESPECIALLY for weddings. EXTREMELY unaccpetable. I have been trying to contact corporate headquarters and a store manager since then but everytime I call, there is no one available, coincidence?

Never will I recommend that place to anyone. Maybe it just the Woodbridge store that has awful service. Read less
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Anonymous
Wedding:
1+ year ago
1.2/5.0
I am the mother of the bride and found several beautiful dresses at a David's Bridal in San Antonio. The saleswoman was very friendly and helpful at first. For some reason her demeanor changed when my daughter arrived to help me make a choice. When I asked the price of the dress and then refused alterations, she was all business. No more friendly saleswoman. The charge for alterations was $120 above the cost of the dress. I hesitated to buy the dress because all sales are final, but I liked it so well that I bought it anyway. Later that evening I found the same dress on Dillard's website for $70 less! Wish I had done my homework about their return policy and read these reviews first.
I am the mother of the bride and found several beautiful dresses at a David's Bridal in San Antonio. The saleswoman was Read more...
I am the mother of the bride and found several beautiful dresses at a David's Bridal in San Antonio. The saleswoman was very friendly and helpful at first. For some reason her demeanor changed when my daughter arrived to help me make a choice. When I asked the price of the dress and then refused alterations, she was all business. No more friendly saleswoman. The charge for alterations was $120 above the cost of the dress. I hesitated to buy the dress because all sales are final, but I liked it so well that I bought it anyway. Later that evening I found the same dress on Dillard's website for $70 less! Wish I had done my homework about their return policy and read these reviews first. Read less
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Kathryn
Wedding:
9/29/2012
4.0/5.0
Big selection of wedding dresses and accessories. Don't make an appointment for a weekend day though. It was super busy and it was hard to move around the store. The consultant helped me pick my dress as I was getting overwhelmed from all the choices. He listened to what I was originally looking for and from that plus pictures of what I liked, he pulled the gown I ended up purchasing. It came in really fast which was great. When it was time for my first fitting my gown was too big due to some weight loss, instead of charging me a lot for all the alterations, the store exchanged the gown for a small size and because of that my alteration charge was less then $100, score! I received tons of complements on my dress and am very happy with my choice. I also purchased my shoes, clutch and veil at David's Bridal. Mother of the Bride dress was another David's Bridal purchase as well.
Big selection of wedding dresses and accessories. Don't make an appointment for a weekend day though. It was super busy Read more...
Big selection of wedding dresses and accessories. Don't make an appointment for a weekend day though. It was super busy and it was hard to move around the store. The consultant helped me pick my dress as I was getting overwhelmed from all the choices. He listened to what I was originally looking for and from that plus pictures of what I liked, he pulled the gown I ended up purchasing. It came in really fast which was great. When it was time for my first fitting my gown was too big due to some weight loss, instead of charging me a lot for all the alterations, the store exchanged the gown for a small size and because of that my alteration charge was less then $100, score! I received tons of complements on my dress and am very happy with my choice. I also purchased my shoes, clutch and veil at David's Bridal. Mother of the Bride dress was another David's Bridal purchase as well. Read less
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Antonina
Wedding:
9/7/2012
5.0/5.0
Everyone at Davind Bridal was so helpful in finding the perfect dress for me! thank you so much
Everyone at Davind Bridal was so helpful in finding the perfect dress for me! thank you so much
Everyone at Davind Bridal was so helpful in finding the perfect dress for me! thank you so much Read less
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Melissa
Wedding:
9/2/2012
3.2/5.0
While I LOVED my wedding dress, I can't tell you that I loved David's Bridal. They were mostly a pain for my bridesmaids because any time one of them would go in they would say that they couldn't find me or my wedding in the system. You also REALLY need to make an appointment because if they are busy you can wait up to 2 hours to get a room (this happened when I went with my sister for her to buy her dress). I would probably still get my wedding dress from David's Bridal but would look elsewhere for bridesmaid's dresses as it was more headache than it was worth.
While I LOVED my wedding dress, I can't tell you that I loved David's Bridal. They were mostly a pain for my bridesmaids Read more...
While I LOVED my wedding dress, I can't tell you that I loved David's Bridal. They were mostly a pain for my bridesmaids because any time one of them would go in they would say that they couldn't find me or my wedding in the system. You also REALLY need to make an appointment because if they are busy you can wait up to 2 hours to get a room (this happened when I went with my sister for her to buy her dress). I would probably still get my wedding dress from David's Bridal but would look elsewhere for bridesmaid's dresses as it was more headache than it was worth. Read less
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Anonymous
Wedding:
1+ year ago
0.2/5.0
Davids Bridal is so crazy. One minute they will have the dress and the next its gone you would think since its wedding season they would have extra. So unorganized even the website. Cant even find anything to order that i like. I had to call so many different stores to try and find a particular dress in a particular size and they would always have 1 but not the other. Id rather go somewhere else! They need to step it up and stop being so damn stupid. Make sure they have enough of everything especially when they know its summer and most people get married in the summer
Davids Bridal is so crazy. One minute they will have the dress and the next its gone you would think since its wedding Read more...
Davids Bridal is so crazy. One minute they will have the dress and the next its gone you would think since its wedding season they would have extra. So unorganized even the website. Cant even find anything to order that i like. I had to call so many different stores to try and find a particular dress in a particular size and they would always have 1 but not the other. Id rather go somewhere else! They need to step it up and stop being so damn stupid. Make sure they have enough of everything especially when they know its summer and most people get married in the summer Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
0.5/5.0
I did lots of research online before going to David's, so I felt very prepared when I went in for my first appointment. It all went downhill from there. The online site said "Buy your bridal gown at David's Bridal and all of your bridesmaids will receive $20 off their dress!" I was very excited about being able to save money for my large bridal party so I didnt even look anywhere else in town and went straghit to David's. I bought my dress, one I would end up altering, adjusting and changing by myself, and when it came time to get the bridesmaids dresses, they told my girls the discount did not apply to the styles they chose. (We had 4 style and not one got the discount)So I ended up paying the difference to help my girls out. Then, we tried to get sashes for the gowns, and they discontinued them the week before, even tho they still had them in the store, and refused to sell them to me. So, we changed the plan again and made it work from there. Then they were extremely rude when I went in to make an appoinment to alter my dress, so I just ended up doing my dress and 2 of my bridesmaids dresses myself. Then, when I tried to get them steamed, per the consultant's suggestion, even tho she knew I was altering it myself, they refused to touch it! So I was in a lurch 4 days before my wedding!! Then we used Mens's Warehouse for all the groomsmen and they were slightly better because they gave most of the men the discount, but their customer service was TERRIBLE!! There was 1 guy there that was fun and helpful, but we never got to work with him again and everyone else was just awful!
So basically, this whole process was NOT an easy one nor will I EVER go back there!!! I'm sorry we spent ANY money there at all! So if you are dress shopping in Billings, MT, DON'T go to David's Bridal!!
I did lots of research online before going to David's, so I felt very prepared when I went in for my first appointment. It Read more...
I did lots of research online before going to David's, so I felt very prepared when I went in for my first appointment. It all went downhill from there. The online site said "Buy your bridal gown at David's Bridal and all of your bridesmaids will receive $20 off their dress!" I was very excited about being able to save money for my large bridal party so I didnt even look anywhere else in town and went straghit to David's. I bought my dress, one I would end up altering, adjusting and changing by myself, and when it came time to get the bridesmaids dresses, they told my girls the discount did not apply to the styles they chose. (We had 4 style and not one got the discount)So I ended up paying the difference to help my girls out. Then, we tried to get sashes for the gowns, and they discontinued them the week before, even tho they still had them in the store, and refused to sell them to me. So, we changed the plan again and made it work from there. Then they were extremely rude when I went in to make an appoinment to alter my dress, so I just ended up doing my dress and 2 of my bridesmaids dresses myself. Then, when I tried to get them steamed, per the consultant's suggestion, even tho she knew I was altering it myself, they refused to touch it! So I was in a lurch 4 days before my wedding!! Then we used Mens's Warehouse for all the groomsmen and they were slightly better because they gave most of the men the discount, but their customer service was TERRIBLE!! There was 1 guy there that was fun and helpful, but we never got to work with him again and everyone else was just awful!
So basically, this whole process was NOT an easy one nor will I EVER go back there!!! I'm sorry we spent ANY money there at all! So if you are dress shopping in Billings, MT, DON'T go to David's Bridal!! Read less
Services Used: Dress & Attire
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AnnSth
Wedding:
8/18/2012
0.3/5.0
When I arrived at David's Bridal, they had written the wrong name in the book and told me that I had not made an appointment. They let me browse their selection for 45 minutes while they told me they were trying to find someone to help me. After 45 minutes, they explained that they had written my name down wrong and that I had indeed made an appointment. The consultant would only let me pick out 5 gowns and then while I was trying them one, she disappeared. Before I had come to David's Bridal, I had gone to a very nice bridal shop that had allowed me to pick and choose the dresses I wanted to put on. At David's Bridal they did not want me to try on more than the 5 dresses for fear that I would go over my time. They were expensive for the cheap quality dresses that they had and I would never recommend someone buying a dress from them.
When I arrived at David's Bridal, they had written the wrong name in the book and told me that I had not made an Read more...
When I arrived at David's Bridal, they had written the wrong name in the book and told me that I had not made an appointment. They let me browse their selection for 45 minutes while they told me they were trying to find someone to help me. After 45 minutes, they explained that they had written my name down wrong and that I had indeed made an appointment. The consultant would only let me pick out 5 gowns and then while I was trying them one, she disappeared. Before I had come to David's Bridal, I had gone to a very nice bridal shop that had allowed me to pick and choose the dresses I wanted to put on. At David's Bridal they did not want me to try on more than the 5 dresses for fear that I would go over my time. They were expensive for the cheap quality dresses that they had and I would never recommend someone buying a dress from them. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
0.0/5.0
I had gone to David's Bridal in Robinson, Pa. I bought my dress and was happy with it (even though my alterations were 5 times the price of the dress when I just needed a hem and bussel but I looked past that because I really wanted the dress) . I decided to go to meet this the coordinator about everything that they offered for weddings. We looked through the albums and was very pleased with what we saw. We decided to purchuse their Elite Photography package for $1,800. I filled out a paper with all the pictures I wanted and even talked to the photographer about a month before our wedding. I recieved my photo dvd a month after my wedding and was completely devastated because my pictures were HORRIBLE!!! The photographer did not take all the pictures I had asked for nor did he pay attention to details. My dress was cut off in EVERY picture. Over half of our pictures were of food and our candle holders (which were all the same). I had to ask him on our wedding day to take some of the pictures that I wanted. My Bridesmaids had to position the whole bridal party and also had to tell the photographer to take pictures. I went to the store to see the girl who had done the presentation to tell her I was extremely unsatisfied and I wanted all my pictures because I knew there was more. They sent me 8 more dvds with my pictures. Through all 9 discs I am still very dissatisfied. They said they edited the pictures but the only thing that was edited was maybe 4 pictures and it was just the background. I contacted corporate and asked for a refund for the albums and printed pictures we were supposed to recieve and told us they could not refund any money. We found that unacceptable now they are only offering us $800. This is ridiculous I now have to take my pictures to a PROFESSIONAL to have them edited and attempt to fix these pictures. I do not recommend David's Bridal for anything! They are a huge scam!!
I had gone to David's Bridal in Robinson, Pa. I bought my dress and was happy with it (even though my alterations were 5 Read more...
I had gone to David's Bridal in Robinson, Pa. I bought my dress and was happy with it (even though my alterations were 5 times the price of the dress when I just needed a hem and bussel but I looked past that because I really wanted the dress) . I decided to go to meet this the coordinator about everything that they offered for weddings. We looked through the albums and was very pleased with what we saw. We decided to purchuse their Elite Photography package for $1,800. I filled out a paper with all the pictures I wanted and even talked to the photographer about a month before our wedding. I recieved my photo dvd a month after my wedding and was completely devastated because my pictures were HORRIBLE!!! The photographer did not take all the pictures I had asked for nor did he pay attention to details. My dress was cut off in EVERY picture. Over half of our pictures were of food and our candle holders (which were all the same). I had to ask him on our wedding day to take some of the pictures that I wanted. My Bridesmaids had to position the whole bridal party and also had to tell the photographer to take pictures. I went to the store to see the girl who had done the presentation to tell her I was extremely unsatisfied and I wanted all my pictures because I knew there was more. They sent me 8 more dvds with my pictures. Through all 9 discs I am still very dissatisfied. They said they edited the pictures but the only thing that was edited was maybe 4 pictures and it was just the background. I contacted corporate and asked for a refund for the albums and printed pictures we were supposed to recieve and told us they could not refund any money. We found that unacceptable now they are only offering us $800. This is ridiculous I now have to take my pictures to a PROFESSIONAL to have them edited and attempt to fix these pictures. I do not recommend David's Bridal for anything! They are a huge scam!! Read less
Services Used: Dress & Attire, Photography
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Katherine L
Wedding:
8/11/2012
1.5/5.0
I was very dissappointed with my visit to David's Bridal. My attendant was helping another bride at the same time and would disappear often and for long periods. I did my research before going and walked in with a list of short dresses that I wanted to try on. I was told that none of them were available and my attendant would not give me other short options. I started to try on some long dresses and was given 3 or 4 to try. I saw several others that I wanted to try but they did not have them in my size. Somehow I ended up buying one of the long dresses, and was upsold to also buy a corsette and veil. The corsette is okay but I don't think it is the right size and my hairdresser says the veil is very bad at integrating with hair-dos. I am so sad that I was talked into buying the dress and accessories I ended up with. My wedding is coming up in August and I am so excited for everything except the dress, which I barely want to be seen in (but don't have any more budget to buy another one). I ended up buying a really cheap short white dress to change into after the ceremony so that I will feel more comfortable and attractive. Overall I was very disappointed with the person that helped me. The store had obviously given her too many clients to work with at once, and she was not very knowledgeable about the selection, and had no interest in finding out what I wanted or helping me get it. There was also a very limited selecting of sizes so I wasn't able to try on very many dresses and had to "imagine" what they would look like. If I did want to try them in my size, I had to pre-pay for them (non-refundable) and then come back (from Canada) to try it on in 6 weeks. Thumbs down.
I was very dissappointed with my visit to David's Bridal. My attendant was helping another bride at the same time and Read more...
I was very dissappointed with my visit to David's Bridal. My attendant was helping another bride at the same time and would disappear often and for long periods. I did my research before going and walked in with a list of short dresses that I wanted to try on. I was told that none of them were available and my attendant would not give me other short options. I started to try on some long dresses and was given 3 or 4 to try. I saw several others that I wanted to try but they did not have them in my size. Somehow I ended up buying one of the long dresses, and was upsold to also buy a corsette and veil. The corsette is okay but I don't think it is the right size and my hairdresser says the veil is very bad at integrating with hair-dos. I am so sad that I was talked into buying the dress and accessories I ended up with. My wedding is coming up in August and I am so excited for everything except the dress, which I barely want to be seen in (but don't have any more budget to buy another one). I ended up buying a really cheap short white dress to change into after the ceremony so that I will feel more comfortable and attractive. Overall I was very disappointed with the person that helped me. The store had obviously given her too many clients to work with at once, and she was not very knowledgeable about the selection, and had no interest in finding out what I wanted or helping me get it. There was also a very limited selecting of sizes so I wasn't able to try on very many dresses and had to "imagine" what they would look like. If I did want to try them in my size, I had to pre-pay for them (non-refundable) and then come back (from Canada) to try it on in 6 weeks. Thumbs down. Read less
Services Used: Dress & Attire
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Paula
Wedding:
8/5/2012
4.7/5.0
Though I know there are many bad reviews for David's Bridal, I actually enjoyed my experience at the Mission Valley, San Diego, California shop. My sales rep was Zara and she was fantastic. I knew which dresses I wanted to try and she helped me try them on. She was polite to my family and made us all feel welcome. I bought my dress, which I love, my bridemaids dresses, which I love, my veil, which I love, and my garder, which I love.
I would definitely use David's Bridal again... infact, I might go buy myself one of my bridemaids dresses!!
Though I know there are many bad reviews for David's Bridal, I actually enjoyed my experience at the Mission Valley, San Read more...
Though I know there are many bad reviews for David's Bridal, I actually enjoyed my experience at the Mission Valley, San Diego, California shop. My sales rep was Zara and she was fantastic. I knew which dresses I wanted to try and she helped me try them on. She was polite to my family and made us all feel welcome. I bought my dress, which I love, my bridemaids dresses, which I love, my veil, which I love, and my garder, which I love.
I would definitely use David's Bridal again... infact, I might go buy myself one of my bridemaids dresses!! Read less
Services Used: Dress & Attire
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Linda
Wedding:
7/28/2012
5.0/5.0
I was a bit hesitant of going but am sure glad I did! They have an amazing variety of dresses for all shapes and sizes and good deals!
I was a bit hesitant of going but am sure glad I did! They have an amazing variety of dresses for all shapes and sizes and Read more...
I was a bit hesitant of going but am sure glad I did! They have an amazing variety of dresses for all shapes and sizes and good deals! Read less
Services Used: Dress & Attire
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Emilygia47
Wedding:
7/28/2012
0.1/5.0
WORST place EVER!!!!! Don't forget to remind them of your wedding date DAILY because apparently they can't keep that information on file. Also you should make sure that they give you real measurements instead of measuring you OVER YOUR COAT in the middle of the store. Good value for the dresses, but WORST experience ever. If you want a nice time, this is not the place to go.
WORST place EVER!!!!! Don't forget to remind them of your wedding date DAILY because apparently they can't keep that Read more...
WORST place EVER!!!!! Don't forget to remind them of your wedding date DAILY because apparently they can't keep that information on file. Also you should make sure that they give you real measurements instead of measuring you OVER YOUR COAT in the middle of the store. Good value for the dresses, but WORST experience ever. If you want a nice time, this is not the place to go. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
0.0/5.0
The bridesmaid dresses arrived they were all too small. I asked the manager and she said that we should have been told by the consultant the dresses you try on at the store are all stretched out. My response was even if we were told it was the consultants job to order the larger size.

The manager at the one in Madison Tenn, informed me they were not responsible for the size of the dress the factory makes. I said "That doesnt make sense because if a person gets it measure at David's Bridal, ordered from David's Bridal the should be responsible for the dress. She told me that was the factory's fault not their. '

That would be like buying a new car, something goes wrong with the engine and you have to go track down where the part was made and them that factory to replace that part

When they were trying to get the dress unzipped it took two of them, also two to zip it up and then they couldnt unzip it. They had to take scissors and cut it now they have the dress and hopefully will get it fixed.

I CANNOT RECOMMEND DAVIDS BRIDAL. Please go somewhere they stand behind their factory that makes their dresses.

Go somewhere were they are willing to help you instead of wanting more money. I am starting to think they order the dresses on purpose the wrong size just to get more money out of alternations and its their fault.
The bridesmaid dresses arrived they were all too small. I asked the manager and she said that we should have been told by Read more...
The bridesmaid dresses arrived they were all too small. I asked the manager and she said that we should have been told by the consultant the dresses you try on at the store are all stretched out. My response was even if we were told it was the consultants job to order the larger size.

The manager at the one in Madison Tenn, informed me they were not responsible for the size of the dress the factory makes. I said "That doesnt make sense because if a person gets it measure at David's Bridal, ordered from David's Bridal the should be responsible for the dress. She told me that was the factory's fault not their. '

That would be like buying a new car, something goes wrong with the engine and you have to go track down where the part was made and them that factory to replace that part

When they were trying to get the dress unzipped it took two of them, also two to zip it up and then they couldnt unzip it. They had to take scissors and cut it now they have the dress and hopefully will get it fixed.

I CANNOT RECOMMEND DAVIDS BRIDAL. Please go somewhere they stand behind their factory that makes their dresses.

Go somewhere were they are willing to help you instead of wanting more money. I am starting to think they order the dresses on purpose the wrong size just to get more money out of alternations and its their fault. Read less
Services Used: Dress & Attire
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Laura
Wedding:
7/20/2012
4.1/5.0
As a mother of the bride, I must tell you, I was treated very well at David's Bridal in East Brunswick, NJ. I am extremly particular, not wanting a matronly bling dress or dress with jacket. Bianca, my saleswoman was patient in determined to find me a dress. I tried on ONE dress and bought that one, a beautiful simple navy/iresdescent gown. What I must stay, however, is that the seamstress was wonderful. Zoraida make me feel comfortable and went above and beyond the call of duty to make that dress fit perfectly. I know there are alot of negative reviews here, but, I cannot agree, at least for me.
I ended up with a beautiful gown and wonderful service!
As a mother of the bride, I must tell you, I was treated very well at David's Bridal in East Brunswick, NJ. I am extremly Read more...
As a mother of the bride, I must tell you, I was treated very well at David's Bridal in East Brunswick, NJ. I am extremly particular, not wanting a matronly bling dress or dress with jacket. Bianca, my saleswoman was patient in determined to find me a dress. I tried on ONE dress and bought that one, a beautiful simple navy/iresdescent gown. What I must stay, however, is that the seamstress was wonderful. Zoraida make me feel comfortable and went above and beyond the call of duty to make that dress fit perfectly. I know there are alot of negative reviews here, but, I cannot agree, at least for me.
I ended up with a beautiful gown and wonderful service! Read less
Services Used: Dress & Attire
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Mcbruss
Wedding:
7/7/2012
0.0/5.0
I had heard bad things about Davids Bridal bridesmaid dresses and swore I wouldn't use them for my wedding. However, with six girls it was nearly impossible to find a dress that everyone would like. We ended up ordering from Davids because it was the only place that everybody could try on the dresses before ordering.

The dresses all arrived in different cuts and sizes. All three of the size 4 dresses fit the same girl very differently. I took one bridesmaid into the store because one strap on the dress was falling off. They measured the straps and said it wasn't cut wrong. the whole dress was asymmetrical... but they wouldn't fix it because the straps measured the right length.

The dresses in store are a lot nicer than the ordered dresses. They also cut the dresses larger than the ones in store so that you need to get alterations. Almost all the dresses were way too large. Overall, the service and quality was horrible. Every time we went into the store it was a painful experience. The sales staff are slow and don't care.
I had heard bad things about Davids Bridal bridesmaid dresses and swore I wouldn't use them for my wedding. However, with Read more...
I had heard bad things about Davids Bridal bridesmaid dresses and swore I wouldn't use them for my wedding. However, with six girls it was nearly impossible to find a dress that everyone would like. We ended up ordering from Davids because it was the only place that everybody could try on the dresses before ordering.

The dresses all arrived in different cuts and sizes. All three of the size 4 dresses fit the same girl very differently. I took one bridesmaid into the store because one strap on the dress was falling off. They measured the straps and said it wasn't cut wrong. the whole dress was asymmetrical... but they wouldn't fix it because the straps measured the right length.

The dresses in store are a lot nicer than the ordered dresses. They also cut the dresses larger than the ones in store so that you need to get alterations. Almost all the dresses were way too large. Overall, the service and quality was horrible. Every time we went into the store it was a painful experience. The sales staff are slow and don't care. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
0.7/5.0
Wish I could give them negative stars there clothes are cheaply made there customer service is horrible save your self and bridesmaids and shop somewhere else!
Wish I could give them negative stars there clothes are cheaply made there customer service is horrible save your self and Read more...
Wish I could give them negative stars there clothes are cheaply made there customer service is horrible save your self and bridesmaids and shop somewhere else! Read less
Services Used: Dress & Attire
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Kerri
Wedding:
6/29/2012
4.5/5.0
I bought my dress here and I was very happy! After searching MANY bridal boutiques I finally found my dress at David's bridal and it was at a very affordable price. Thank you! Thank you! Thank you!
I bought my dress here and I was very happy! After searching MANY bridal boutiques I finally found my dress at David's Read more...
I bought my dress here and I was very happy! After searching MANY bridal boutiques I finally found my dress at David's bridal and it was at a very affordable price. Thank you! Thank you! Thank you! Read less
Services Used: Dress & Attire
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lorena
Wedding:
6/23/2012
3.6/5.0
i went there ad costume service is awful i made an appointment and i wait for 20 min than i have to pick up my dress by myself
they supposed to offer you lots of services and coupons
i didn't happen to me :(
but the dresses are beautiful and the prices are good
i went there ad costume service is awful i made an appointment and i wait for 20 min than i have to pick up my dress by Read more...
i went there ad costume service is awful i made an appointment and i wait for 20 min than i have to pick up my dress by myself
they supposed to offer you lots of services and coupons
i didn't happen to me :(
but the dresses are beautiful and the prices are good Read less
Services Used: Dress & Attire
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bfletcher
Wedding:
6/16/2012
1.9/5.0
I did buy my dress at David's Bridal, thinking I was getting a good deal, price-wise. I was shocked to find out that my fitting would cost $475!!! Why? Because my dress was considered "coutoure" (Vera Wang). I was really upset with this as I don't think the sales people were upfront with the cost differential in buying a Vera Wang dress at DB. I still can't believe they charged me $150 for the hem alone. I should've taken my dress elsewhere, as I don't think other taylors would have charged me this much. The tayloring practically cost almost as much as the dress! So what was supposed to be maybe a $700 dress, ended up being above $1000. For that price, I would've gone to another store, where at least I would've gotten better service and most certainly a better dress. Plus, the taylor was extremely slow. I was there for 2 long hours.
I did buy my dress at David's Bridal, thinking I was getting a good deal, price-wise. I was shocked to find out that my Read more...
I did buy my dress at David's Bridal, thinking I was getting a good deal, price-wise. I was shocked to find out that my fitting would cost $475!!! Why? Because my dress was considered "coutoure" (Vera Wang). I was really upset with this as I don't think the sales people were upfront with the cost differential in buying a Vera Wang dress at DB. I still can't believe they charged me $150 for the hem alone. I should've taken my dress elsewhere, as I don't think other taylors would have charged me this much. The tayloring practically cost almost as much as the dress! So what was supposed to be maybe a $700 dress, ended up being above $1000. For that price, I would've gone to another store, where at least I would've gotten better service and most certainly a better dress. Plus, the taylor was extremely slow. I was there for 2 long hours. Read less
Services Used: Dress & Attire
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nicoleandbrad
Wedding:
6/9/2012
0.0/5.0
I had a terrible experience at the David's Bridal store in Burlington, WA. When I made my appointment, I was directed to their website to pick my favourite dresses. I asked twice if this would ensure that the dresses would be there for me to try on, because I was travelling for 6 hours to get to the store. Twice I was told that yes, if I picked my favourites, they would be there for me to try on. Once I got to the store, a consultant didn't even speak to me until an hour after my appointment time. They didn't have the dresses for me to try on (and told me that it was my mistake - they would never guarantee dress availability), not the mistake of the person who answered the phone) and didn't even have the printout of the dresses I had chosen. The consultant (Theresa) was rude, didn't help me pull dresses, and when I asked if there was anything else in the store I could try on (after I only tried on 2 dresses) she simply answered "NO". She had a terrible attitude and treated me like she was doing me a favour by even helping me.

The one dress I really wanted to try on wasn't available in my size. In order to try the dress on in my size, I would have needed to purchase the dress (in full). When I asked what would happen if I didn't like it, or it didn't fit, the consultant's response was "all sales are final".

I will never return to a David's Bridal store again, and would suggest to any other future brides to shop elsewhere. The worst part about my experience was that this was my very first time trying on a wedding dress. I had looked forward to this moment, and was sharing it with my mother, MOH and best friend. They ruined the experience for me, and I can never re-do trying on my 'first' wedding dress again. David's Bridal is simply awful.
I had a terrible experience at the David's Bridal store in Burlington, WA. When I made my appointment, I was directed to Read more...
I had a terrible experience at the David's Bridal store in Burlington, WA. When I made my appointment, I was directed to their website to pick my favourite dresses. I asked twice if this would ensure that the dresses would be there for me to try on, because I was travelling for 6 hours to get to the store. Twice I was told that yes, if I picked my favourites, they would be there for me to try on. Once I got to the store, a consultant didn't even speak to me until an hour after my appointment time. They didn't have the dresses for me to try on (and told me that it was my mistake - they would never guarantee dress availability), not the mistake of the person who answered the phone) and didn't even have the printout of the dresses I had chosen. The consultant (Theresa) was rude, didn't help me pull dresses, and when I asked if there was anything else in the store I could try on (after I only tried on 2 dresses) she simply answered "NO". She had a terrible attitude and treated me like she was doing me a favour by even helping me.

The one dress I really wanted to try on wasn't available in my size. In order to try the dress on in my size, I would have needed to purchase the dress (in full). When I asked what would happen if I didn't like it, or it didn't fit, the consultant's response was "all sales are final".

I will never return to a David's Bridal store again, and would suggest to any other future brides to shop elsewhere. The worst part about my experience was that this was my very first time trying on a wedding dress. I had looked forward to this moment, and was sharing it with my mother, MOH and best friend. They ruined the experience for me, and I can never re-do trying on my 'first' wedding dress again. David's Bridal is simply awful. Read less
Services Used: Dress & Attire
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Madi
Wedding:
6/8/2012
0.0/5.0
This place is horrible!! They were rude not only to me but to my family. first i waited 15 minutes at the desk for someone to show up to help me. They tryed to slip in expensive stuff on your bill without your approval. they sent my dress to the wrong place!! it cost me 250 to alter my dress because they didnt tell me another store had the size i needed only 30 min away from me. Then while we were paying the 250 the manager of the danbury ct store kept arguing with my parents lying that she did tell us about the dress 30 min away. The made finding my dress on one of the most important days of my life miserable. DO NOT GO TO THEM!
This place is horrible!! They were rude not only to me but to my family. first i waited 15 minutes at the desk for someone Read more...
This place is horrible!! They were rude not only to me but to my family. first i waited 15 minutes at the desk for someone to show up to help me. They tryed to slip in expensive stuff on your bill without your approval. they sent my dress to the wrong place!! it cost me 250 to alter my dress because they didnt tell me another store had the size i needed only 30 min away from me. Then while we were paying the 250 the manager of the danbury ct store kept arguing with my parents lying that she did tell us about the dress 30 min away. The made finding my dress on one of the most important days of my life miserable. DO NOT GO TO THEM! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
6/8/2012
0.0/5.0
Horrible experience! The consultant was 0 help. We picked our own dresses off the shelf and found our own dressing room. I even helped my bridesmaid zip and remove her dresses. The consultant came by at one point when we had already decided to leave. AND I had had an appointment ! I should have listened to the reviews! They have a bad reputation for a reason. Don't waste your time.
Horrible experience! The consultant was 0 help. We picked our own dresses off the shelf and found our own dressing room. I Read more...
Horrible experience! The consultant was 0 help. We picked our own dresses off the shelf and found our own dressing room. I even helped my bridesmaid zip and remove her dresses. The consultant came by at one point when we had already decided to leave. AND I had had an appointment ! I should have listened to the reviews! They have a bad reputation for a reason. Don't waste your time. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
0.0/5.0
I am INCREDIBLY displeased with the David's Bridal in MADISON, WI. The bridesmaid dress I ordered did not come on time, and was over 2.5 months late. I called at least 6 times to ask where it was, and the response I always got was "dont worry, the wedding isn't for another month, it will get here before then." But never told me where it was or why it was 2 MONTHS LATE! The bride picked it up for me when it was finally in (I don't live in Madison) and the dress had clearly been worn before and was not new. It had make up stains on the inside of the dress, the clasp in the back was broken and torn out of the dress. The dress came with NO price tags whatsoever, and did not come with the extra straps we were supposed to wear. It also came in a different dress bag than all the other girls had.
I didn't pay over $100 for a used dress- it should have been new with tags still intact. Absolutely horrible service. I couldn't believe that a store would do that. I (including the bridal party) will never shop at David's Bridal again.
I am INCREDIBLY displeased with the David's Bridal in MADISON, WI. The bridesmaid dress I ordered did not come on time, Read more...
I am INCREDIBLY displeased with the David's Bridal in MADISON, WI. The bridesmaid dress I ordered did not come on time, and was over 2.5 months late. I called at least 6 times to ask where it was, and the response I always got was "dont worry, the wedding isn't for another month, it will get here before then." But never told me where it was or why it was 2 MONTHS LATE! The bride picked it up for me when it was finally in (I don't live in Madison) and the dress had clearly been worn before and was not new. It had make up stains on the inside of the dress, the clasp in the back was broken and torn out of the dress. The dress came with NO price tags whatsoever, and did not come with the extra straps we were supposed to wear. It also came in a different dress bag than all the other girls had.
I didn't pay over $100 for a used dress- it should have been new with tags still intact. Absolutely horrible service. I couldn't believe that a store would do that. I (including the bridal party) will never shop at David's Bridal again. Read less
Services Used: Dress & Attire
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Melissa
Wedding:
6/2/2012
0.3/5.0
Terrible experiences are guaranteed at the David's Bridal in Richfield, MN! I have never written a bad review about anything until now and my main reason for doing this is to warn and educated every bride-to-be about a potential nightmare experience. After arriving a few minutes early for our appointment, we were told that we were not in the books for an appointment. After waiting for almost 30 minutes, we were appointed a not-so-classy consultant who was busy with 2 other brides. So needless to say, we did alot more waiting after that. When she did finally allow us some of her precious time, she picked out dresses for the bride that were nowhere near what the bride had discribed! The bride did NOT buy her dress here (incredibly intelligent of her), however she did find our bridesmaids dresses here. The dresses were nice, affordable and came rather quickly after being ordered. But that's the extent of the pleasant wording you'll hear from me. Ordering shoes was a complete nightmare! The consultant was so rude! She acted as though we were ruining her day by making her do her job. We ordered our shoes and requested that they be dyed as well. They said they would call or e-mail us when they were ready. One week before the wedding, I called them to see if they were in and they said they had been there for a month. I went to pick up my shoes along with my sister's and my shoes were nowhere to be found! I had them find me a new pair and dye them the next day. I will never set foot in that store again! Please advise all the newly engaged women you know, DO NOT put yourselves through such punishment!
Terrible experiences are guaranteed at the David's Bridal in Richfield, MN! I have never written a bad review about Read more...
Terrible experiences are guaranteed at the David's Bridal in Richfield, MN! I have never written a bad review about anything until now and my main reason for doing this is to warn and educated every bride-to-be about a potential nightmare experience. After arriving a few minutes early for our appointment, we were told that we were not in the books for an appointment. After waiting for almost 30 minutes, we were appointed a not-so-classy consultant who was busy with 2 other brides. So needless to say, we did alot more waiting after that. When she did finally allow us some of her precious time, she picked out dresses for the bride that were nowhere near what the bride had discribed! The bride did NOT buy her dress here (incredibly intelligent of her), however she did find our bridesmaids dresses here. The dresses were nice, affordable and came rather quickly after being ordered. But that's the extent of the pleasant wording you'll hear from me. Ordering shoes was a complete nightmare! The consultant was so rude! She acted as though we were ruining her day by making her do her job. We ordered our shoes and requested that they be dyed as well. They said they would call or e-mail us when they were ready. One week before the wedding, I called them to see if they were in and they said they had been there for a month. I went to pick up my shoes along with my sister's and my shoes were nowhere to be found! I had them find me a new pair and dye them the next day. I will never set foot in that store again! Please advise all the newly engaged women you know, DO NOT put yourselves through such punishment! Read less
Services Used: Dress & Attire
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enfielding
Wedding:
6/2/2012
3.7/5.0
I picked out my dress while I was at home visiting my mom and sisters. I couldn't order the dress there and have it delivered to my local store in San Diego, so I had to wait till I got back here to order it.

It came in faster than they said it would. I'm very happy with my dress. They were able to make appointments that fit my schedule for the fittings/alterations, which was important b/c I had a destination wedding. However, it was close b/c they seem to be very busy at that time of year - June, surprise, surprise.

While everyone was professional and helpful, the experience wasn't very personal. I had a much better experience with the woman who helped me (and my mom and sister) pick out the dress originally.
I picked out my dress while I was at home visiting my mom and sisters. I couldn't order the dress there and have it Read more...
I picked out my dress while I was at home visiting my mom and sisters. I couldn't order the dress there and have it delivered to my local store in San Diego, so I had to wait till I got back here to order it.

It came in faster than they said it would. I'm very happy with my dress. They were able to make appointments that fit my schedule for the fittings/alterations, which was important b/c I had a destination wedding. However, it was close b/c they seem to be very busy at that time of year - June, surprise, surprise.

While everyone was professional and helpful, the experience wasn't very personal. I had a much better experience with the woman who helped me (and my mom and sister) pick out the dress originally. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
0.0/5.0
I got a Vera Wang dress here that I found online. When buying the dress, I was told that DB was going to take the wrinkles out. When I came in after a fitting to pick it up, it looked like the day I bought it, I called the manager over and left it overnight to resteam, they said it would be too much work to press it, but then agreed to do it. The woman and the store was extremely unprofessional. The manager snapped at my bridesmaids, when they were helping me explain that I can't look like this on my wedding day. She said that the advertisement where the dress was not wrinkled was probably airbrushed and that even the material was probably different. I told her that is a misadvertisement and that is not something she should say to a customer. I ended up NOT getting my money back because they have a no returns policy and could not make an exception (even though they admitted that the woman who sold me the dress, should have been upfront with me about the material instead of telling me that the wrinkles will come out). I ended up buying a dress at Hearts For You in Manalapan, NJ that were able to get me the dress and have it fitted 2 weeks before my wedding.

Save yourself time and money, don't step a foot into that terrible store, David's Bridal customer service is the worst I've seen anywhere. Of course, when I wrote a complaint, no one responded... shocker!
I got a Vera Wang dress here that I found online. When buying the dress, I was told that DB was going to take the wrinkles Read more...
I got a Vera Wang dress here that I found online. When buying the dress, I was told that DB was going to take the wrinkles out. When I came in after a fitting to pick it up, it looked like the day I bought it, I called the manager over and left it overnight to resteam, they said it would be too much work to press it, but then agreed to do it. The woman and the store was extremely unprofessional. The manager snapped at my bridesmaids, when they were helping me explain that I can't look like this on my wedding day. She said that the advertisement where the dress was not wrinkled was probably airbrushed and that even the material was probably different. I told her that is a misadvertisement and that is not something she should say to a customer. I ended up NOT getting my money back because they have a no returns policy and could not make an exception (even though they admitted that the woman who sold me the dress, should have been upfront with me about the material instead of telling me that the wrinkles will come out). I ended up buying a dress at Hearts For You in Manalapan, NJ that were able to get me the dress and have it fitted 2 weeks before my wedding.

Save yourself time and money, don't step a foot into that terrible store, David's Bridal customer service is the worst I've seen anywhere. Of course, when I wrote a complaint, no one responded... shocker! Read less
Services Used: Dress & Attire
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teagan717
Wedding:
5/19/2012
0.0/5.0
Davids Bridal is the worst! Today I went for my fitting. I was waiting for the store to open holding my wedding gown. When they finally opened the door it was a mad rush for all those waiting to get inside. At no time was I asked if I needed any assistance in getting my gown on. There were no chair for my 72 year old mother to sit. The store was chaos. There was absolutely no privacy. I was not able to understand what the woman who was altering my gown was saying. And at several times she was interupted by sales people questioning about other peoples alterations. I did not feel special. I felt that because I aleady purchased my gown I did not count anymore. DO NOT GO THEE
Davids Bridal is the worst! Today I went for my fitting. I was waiting for the store to open holding my wedding gown. When Read more...
Davids Bridal is the worst! Today I went for my fitting. I was waiting for the store to open holding my wedding gown. When they finally opened the door it was a mad rush for all those waiting to get inside. At no time was I asked if I needed any assistance in getting my gown on. There were no chair for my 72 year old mother to sit. The store was chaos. There was absolutely no privacy. I was not able to understand what the woman who was altering my gown was saying. And at several times she was interupted by sales people questioning about other peoples alterations. I did not feel special. I felt that because I aleady purchased my gown I did not count anymore. DO NOT GO THEE Read less
Services Used: Dress & Attire
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Kerry
Wedding:
4/28/2012
3.6/5.0
Nobody goes to David's Bridal expecting five star service. You go there for the convenience and the prices. I did most of my research online before I selected 3 dresses I wanted to try on at David's Bridal. I ended up loving one of them and choosing it as my dress. It is a beautiful dress, and I got many compliments on it. I loved the price - there was one I loved that was very similar and found in other bridal stores for 5 times the price. The customer service is acceptable, but not great. I've heard of Davids Bridal referred to as the McDonalds of wedding dresses, and I have to say, I think that's an accurate description. The sales people are all nice, but they get overbooked, so there's not a lot they can do about that. The customers in the store were a little ghetto, but not as bad as the store in Vista. Avoid that one at all costs. You will leave depressed! Overall, go for the value and convenience, not the experience.
Nobody goes to David's Bridal expecting five star service. You go there for the convenience and the prices. I did most of Read more...
Nobody goes to David's Bridal expecting five star service. You go there for the convenience and the prices. I did most of my research online before I selected 3 dresses I wanted to try on at David's Bridal. I ended up loving one of them and choosing it as my dress. It is a beautiful dress, and I got many compliments on it. I loved the price - there was one I loved that was very similar and found in other bridal stores for 5 times the price. The customer service is acceptable, but not great. I've heard of Davids Bridal referred to as the McDonalds of wedding dresses, and I have to say, I think that's an accurate description. The sales people are all nice, but they get overbooked, so there's not a lot they can do about that. The customers in the store were a little ghetto, but not as bad as the store in Vista. Avoid that one at all costs. You will leave depressed! Overall, go for the value and convenience, not the experience. Read less
Services Used: Dress & Attire
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STAY AWAY
Wedding:
4/21/2012
0.0/5.0
STAY AWAY! THEY SENT THE WRONG DRESS 1 MONTH BEFORE THE WEDDING AN WANTED ME TO PAY THE DIFFERENCE. STAY AWAY FROM DAVIDS BRIDAL....STAY AWAY, SYAT AWAY
STAY AWAY! THEY SENT THE WRONG DRESS 1 MONTH BEFORE THE WEDDING AN WANTED ME TO PAY THE DIFFERENCE. STAY AWAY FROM DAVIDS Read more...
STAY AWAY! THEY SENT THE WRONG DRESS 1 MONTH BEFORE THE WEDDING AN WANTED ME TO PAY THE DIFFERENCE. STAY AWAY FROM DAVIDS BRIDAL....STAY AWAY, SYAT AWAY Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
1.0/5.0
This is the worst place I have been to in my life!! I went in to get a bridesmaid dress for my cousins wedding and I was not helped at all. The consultant didn't even try to measure me she just asked me what size jeans I wore!! They had no idea what they were doing! So we decided on a size 6 dress it didn't fit to tight and was just a little baggy. So I was told that I would get a call when my dress was ready. They said it could take up to 2 months. So after 2 months with no call, I called and asked when my dress would be in and the lady told me it would be another 3 weeks! 2 weeks before the wedding!!! So another bridesmaid went to pick up her dress and decided to get mine as well...which I have no idea why she was allowed to do that! I never told them that she could do that! And they never notified me that my dress was even ready for me to pick up! So then a week before the wedding the other bridesmaid was to busy to have time to give me my dress so I had to have my cousin get it from her and meet me with the dress. And when I tried it on guess what, it didn't fit! So I went to David's bridal with my grandmother...who has a walker.... And the lady was just standing there while my grandma was having trouble opening the door...just staring at her. She didn't even try to help her.. And then when we went inside my mamaw mentioned something about them giving the other bridesmaid my dress to give to me, and the manager starting getting upset bc we were complaining and she had a lot of customers. So she calls security on my grandmother who is in a walker and tells security that she slapped her and tried to grab her!! Which never happened, that lady is retarted!! And so the security guys made my grandmother leave... And she was in tears because of this. So I had to explain to the lady that my dress didn't fit and the wedding was less than a week away. So her excuse was I must have gained weight... But that wasn't the case. This is the Chattanooga location. Don't go there!
This is the worst place I have been to in my life!! I went in to get a bridesmaid dress for my cousins wedding and I was Read more...
This is the worst place I have been to in my life!! I went in to get a bridesmaid dress for my cousins wedding and I was not helped at all. The consultant didn't even try to measure me she just asked me what size jeans I wore!! They had no idea what they were doing! So we decided on a size 6 dress it didn't fit to tight and was just a little baggy. So I was told that I would get a call when my dress was ready. They said it could take up to 2 months. So after 2 months with no call, I called and asked when my dress would be in and the lady told me it would be another 3 weeks! 2 weeks before the wedding!!! So another bridesmaid went to pick up her dress and decided to get mine as well...which I have no idea why she was allowed to do that! I never told them that she could do that! And they never notified me that my dress was even ready for me to pick up! So then a week before the wedding the other bridesmaid was to busy to have time to give me my dress so I had to have my cousin get it from her and meet me with the dress. And when I tried it on guess what, it didn't fit! So I went to David's bridal with my grandmother...who has a walker.... And the lady was just standing there while my grandma was having trouble opening the door...just staring at her. She didn't even try to help her.. And then when we went inside my mamaw mentioned something about them giving the other bridesmaid my dress to give to me, and the manager starting getting upset bc we were complaining and she had a lot of customers. So she calls security on my grandmother who is in a walker and tells security that she slapped her and tried to grab her!! Which never happened, that lady is retarted!! And so the security guys made my grandmother leave... And she was in tears because of this. So I had to explain to the lady that my dress didn't fit and the wedding was less than a week away. So her excuse was I must have gained weight... But that wasn't the case. This is the Chattanooga location. Don't go there! Read less
Services Used: Dress & Attire
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Marie
Wedding:
4/14/2012
1.3/5.0
Good thing marriages last forever (mostly.) I would not want to be in the market for another bridal dress at David's Bridal. From the first time I walked in the service was awful. I made an appointment, as was the only thing I was allowed to do, and left. My next time in the store, was slightly better in that at least I was able to try a few dresses on with the help of a attendant. I was able to select a dress and then went through the headache of getting it altered. Every time I call the place to confirm appointments or to see if the dress is in yet, I am put on hold endlessly. The line disconnects and I must call back, only to go through the same thing. If I had other places in my area to purchase a dress on short notice, I surely would have done that. But in the meantime, I must put up with the racket they call a bridal shop at David's Bridal.
Good thing marriages last forever (mostly.) I would not want to be in the market for another bridal dress at David's Read more...
Good thing marriages last forever (mostly.) I would not want to be in the market for another bridal dress at David's Bridal. From the first time I walked in the service was awful. I made an appointment, as was the only thing I was allowed to do, and left. My next time in the store, was slightly better in that at least I was able to try a few dresses on with the help of a attendant. I was able to select a dress and then went through the headache of getting it altered. Every time I call the place to confirm appointments or to see if the dress is in yet, I am put on hold endlessly. The line disconnects and I must call back, only to go through the same thing. If I had other places in my area to purchase a dress on short notice, I surely would have done that. But in the meantime, I must put up with the racket they call a bridal shop at David's Bridal. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
2.8/5.0
Little did I know this location (Mission Valley) is ridiculously busy. I thought I'd just walk in, try on some dresses, and be on my way. Boy was I wrong! After waiting for an hour wandering around the store, they finally made an appt for me in another 2 hours. I came back during my appt time and was much less stressed. The sales lady took my measurements and brought me several dresses to try on. I didn't think I'd really find anything I would like, I was mainly just trying on dresses to see what looked good on me. I did end up finding a dress I loved and bought it later. I was going for a low cost option, which is what I got. The dress I don't think really survived the one day I wore it, which is about what I expected to get with the quality of materials they use. If you're looking for low cost, they definitely have something for everyone. If you're looking for a dress that you can save for ever and ever, you might want to try a more upscale dress boutique.
Little did I know this location (Mission Valley) is ridiculously busy. I thought I'd just walk in, try on some dresses, Read more...
Little did I know this location (Mission Valley) is ridiculously busy. I thought I'd just walk in, try on some dresses, and be on my way. Boy was I wrong! After waiting for an hour wandering around the store, they finally made an appt for me in another 2 hours. I came back during my appt time and was much less stressed. The sales lady took my measurements and brought me several dresses to try on. I didn't think I'd really find anything I would like, I was mainly just trying on dresses to see what looked good on me. I did end up finding a dress I loved and bought it later. I was going for a low cost option, which is what I got. The dress I don't think really survived the one day I wore it, which is about what I expected to get with the quality of materials they use. If you're looking for low cost, they definitely have something for everyone. If you're looking for a dress that you can save for ever and ever, you might want to try a more upscale dress boutique. Read less
Services Used: Dress & Attire
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ldc
Wedding:
3/31/2012
1.3/5.0
My daughter got her Bridesmaids dresses at David's and other than being affordable and reusable, that is all that I can say that was positive. The sample dresses were not even close to the real size. One girl ordered the size she tried on which was loose and long and the actual dress was too small and too short! They let her reorder but she had to turn the dress in and we were nervous that the new one would not come in for the wedding. Then the dress came in early and noone called us. I didn't find out it was at the store until I brought the others in for steaming. (Which it looked like the dresses had just as many wrinkles when I picked them up AFTER steaming) Also I asked if they could order more fabric for one girl who was extremely tall and they told me "NO" and I should have had all the girls order long dresses and cut them. Why would we have 5 girls spend extra money for 1 tall girl! My friend who did the alterations unrouched the waist and made a false hem and made the dress a beautiful fit for this bridesmaid. She was so happy. Why couldn't David's offer this as a solution? I would not reccommend anyone shop here. My daughter got her dress at Cinderella Bridal in Matawan. What a more pleasant experience that was!
My daughter got her Bridesmaids dresses at David's and other than being affordable and reusable, that is all that I can Read more...
My daughter got her Bridesmaids dresses at David's and other than being affordable and reusable, that is all that I can say that was positive. The sample dresses were not even close to the real size. One girl ordered the size she tried on which was loose and long and the actual dress was too small and too short! They let her reorder but she had to turn the dress in and we were nervous that the new one would not come in for the wedding. Then the dress came in early and noone called us. I didn't find out it was at the store until I brought the others in for steaming. (Which it looked like the dresses had just as many wrinkles when I picked them up AFTER steaming) Also I asked if they could order more fabric for one girl who was extremely tall and they told me "NO" and I should have had all the girls order long dresses and cut them. Why would we have 5 girls spend extra money for 1 tall girl! My friend who did the alterations unrouched the waist and made a false hem and made the dress a beautiful fit for this bridesmaid. She was so happy. Why couldn't David's offer this as a solution? I would not reccommend anyone shop here. My daughter got her dress at Cinderella Bridal in Matawan. What a more pleasant experience that was! Read less
Services Used: Dress & Attire
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sdsportsfangirl13
Wedding:
3/31/2012
0.6/5.0
I will NEVER purchase another item at this or any other David's Bridal store unless I am absolutely forced to! I fell in love with a dress on line and found it in the store. It was "the dress". The fiasco to get the dress since they sold the one out from under me and had to order one from another store in a size small which led to doubling the cost of the dress to have a seamstress make it fit was beyond ridiculous. No one seemed to really care. Funny how all their calls and emails stopped after I got the dress and they knew I was not satisfied. If I could have found the dress anywhere else I would have. A nightmare no bride needs!
I will NEVER purchase another item at this or any other David's Bridal store unless I am absolutely forced to! I fell in Read more...
I will NEVER purchase another item at this or any other David's Bridal store unless I am absolutely forced to! I fell in love with a dress on line and found it in the store. It was "the dress". The fiasco to get the dress since they sold the one out from under me and had to order one from another store in a size small which led to doubling the cost of the dress to have a seamstress make it fit was beyond ridiculous. No one seemed to really care. Funny how all their calls and emails stopped after I got the dress and they knew I was not satisfied. If I could have found the dress anywhere else I would have. A nightmare no bride needs! Read less
Services Used: Dress & Attire
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Amelianne
Wedding:
3/30/2012
4.4/5.0
I absolutely loved my dress. The consultant was great, the style I originally wanted did not look good at all and he picked out the perfect dress. They helped me order the perfect size so that I only had to get it bustled not altered at all. And they were so great with my bridesmaid and moms. They all loved their dresses and did not have to change a thing.
I absolutely loved my dress. The consultant was great, the style I originally wanted did not look good at all and he Read more...
I absolutely loved my dress. The consultant was great, the style I originally wanted did not look good at all and he picked out the perfect dress. They helped me order the perfect size so that I only had to get it bustled not altered at all. And they were so great with my bridesmaid and moms. They all loved their dresses and did not have to change a thing. Read less
Services Used: Dress & Attire
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Sweetlady
Wedding:
3/24/2012
1.6/5.0
Jackson, TN.....So much to complain about, just don't know where to start. All I can say is they are out for a commission, pressuring you to buy up the store. If you go there, make sure its all about, whomever helps you, make sure they stay with you, you suppose to get a coupon book, make sure you get it, I didn't get mines, and when I ask for a code over the phone after I chatted with someone online from David Bridal, they wanted me to come pick it up. Well its not like they are around the corner. Like I said, If you try this Place " Make sure the person helping you understand its all about you doing that time.
Jackson, TN.....So much to complain about, just don't know where to start. All I can say is they are out for a commission, Read more...
Jackson, TN.....So much to complain about, just don't know where to start. All I can say is they are out for a commission, pressuring you to buy up the store. If you go there, make sure its all about, whomever helps you, make sure they stay with you, you suppose to get a coupon book, make sure you get it, I didn't get mines, and when I ask for a code over the phone after I chatted with someone online from David Bridal, they wanted me to come pick it up. Well its not like they are around the corner. Like I said, If you try this Place " Make sure the person helping you understand its all about you doing that time. Read less
Services Used: Dress & Attire
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allicia11
Wedding:
3/24/2012
4.0/5.0
When I first went in to get my dress I set up an appointment and they were very helpful. I tried on about 5 dresses and found my dream dress. I absolutely loved it. I originally ordered it in white because I was dead set on having a white dress, even though I tried it on in ivory. They were really great about letting me switch it back to ivory after it came in and i didnt like the white at all. they even let me exchange my veil.
When I first went in to get my dress I set up an appointment and they were very helpful. I tried on about 5 dresses and Read more...
When I first went in to get my dress I set up an appointment and they were very helpful. I tried on about 5 dresses and found my dream dress. I absolutely loved it. I originally ordered it in white because I was dead set on having a white dress, even though I tried it on in ivory. They were really great about letting me switch it back to ivory after it came in and i didnt like the white at all. they even let me exchange my veil. Read less
Services Used: Dress & Attire
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Pam
Wedding:
2/25/2012
0.0/5.0
Don't ever sshop at David's Bridal! We were there this past weekend. Out appintment was at 12 Noon. We were trying on dresses, and another woman came in to try on dresses. They moved her to the fitting area that was right next to us. There were 2 other fitting areas that were available. The employees at the store asked the groom to leave because that woman had religious beliefs that included not being able to be around men! I called corporate Corporate Head Quarters and spoke with a very UNPROFESSIONAL woman named Robin, who said she was a Customer Service Manager. She stated that men should not be in the store, and I have a problem with Muslim women! I stated that was not the case, that I was upset because they should have had that woman situated in another area away from us, since we were there first. I asked her for her supervisors name and she said that she is as high as they get! I will be posting negative responses regarding Davids Bridal all over the web!!!! DO NOT SHOP AT DAVID"S BRIDAL!!!!
Don't ever sshop at David's Bridal! We were there this past weekend. Out appintment was at 12 Noon. We were trying on Read more...
Don't ever sshop at David's Bridal! We were there this past weekend. Out appintment was at 12 Noon. We were trying on dresses, and another woman came in to try on dresses. They moved her to the fitting area that was right next to us. There were 2 other fitting areas that were available. The employees at the store asked the groom to leave because that woman had religious beliefs that included not being able to be around men! I called corporate Corporate Head Quarters and spoke with a very UNPROFESSIONAL woman named Robin, who said she was a Customer Service Manager. She stated that men should not be in the store, and I have a problem with Muslim women! I stated that was not the case, that I was upset because they should have had that woman situated in another area away from us, since we were there first. I asked her for her supervisors name and she said that she is as high as they get! I will be posting negative responses regarding Davids Bridal all over the web!!!! DO NOT SHOP AT DAVID"S BRIDAL!!!! Read less
Services Used: Dress & Attire
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Sonya
Wedding:
2/17/2012
4.2/5.0
You get a huge selection with a great price. They messed up on my alterations but fixed it quickly with no extra charge. I also purchased my shoes, clutch bag, veil, sash, and every other part of my attire at David's Bridal.
You get a huge selection with a great price. They messed up on my alterations but fixed it quickly with no extra charge. I Read more...
You get a huge selection with a great price. They messed up on my alterations but fixed it quickly with no extra charge. I also purchased my shoes, clutch bag, veil, sash, and every other part of my attire at David's Bridal. Read less
Services Used: Dress & Attire
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Amy
Wedding:
2/11/2012
5.0/5.0
Got the most beautiful Dress ever Looked amazing thank you for making dreams come true!
Got the most beautiful Dress ever Looked amazing thank you for making dreams come true!
Got the most beautiful Dress ever Looked amazing thank you for making dreams come true! Read less
Services Used: Dress & Attire
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Tika
Wedding:
1/28/2012
4.9/5.0
Personel were very nice and listened to what I wanted and willing to try. I bought a dress that I probably would have never got if I had just looked at it on the rack instead of trying it on. I'm glad I did try it on and everyone was blown away. My now husband never thought I would have worn the beautiful dress I did and he was extremely blown away
Personel were very nice and listened to what I wanted and willing to try. I bought a dress that I probably would have Read more...
Personel were very nice and listened to what I wanted and willing to try. I bought a dress that I probably would have never got if I had just looked at it on the rack instead of trying it on. I'm glad I did try it on and everyone was blown away. My now husband never thought I would have worn the beautiful dress I did and he was extremely blown away Read less
Services Used: Dress & Attire
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Dawn
Wedding:
1/21/2012
4.6/5.0
I know everyone can't have the perfect experience. I'm not going to lie I saw a 'bigger' bride being put into dresses there that were less than flattering for her figure but I honestly don't know what that bride was asking for so for all I know she could have insisted on some of these awful styles. All I can go by is my own experience.

My first time at here in June of 2010 was very pleasant! I had a seasoned employee who listened right off to my not wanting the big wedding dress or the need for 5 people to help me to the bathroom when I needed it. She pulled great dresses for me and went right for bridesmaid dresses that would fit me, my figure, and my non-formal wedding. It was in 4 weeks instead of 6 weeks as they said originally. I was over the moon about my fun and beautiful dress.

To my dismay, my I tried on my wedding dress this week for my wedding next month. Well....let's just say the 'girls' were not cooperating. The last 2 inches of my dress wouldn't zip to save my life. Due to some health problems this year I've personally been on and off of medication that has made me no gain weight but bloat nicely....or not so nicely for someone getting married in a litlle more than a month.

In a small panic I called David's and spoke with Jessica the manager and told her my problem. She immediately empathized with me and told me NOT to freak out asked me what color the dress was and to come in as soon as I could without an appointment and she'd pull everything in that color that they could get by my January wedding.

Today I went in with a couple of my girls and my Mom to try and frantically find a new 'the dress'. Frankly I wasn't stressed out until I walked in then I started to cry a little not knowing what direction I was going. We pulled some dresses along with Jessica pulling the list of dresses I could get my my date. We even had an associate trying to pull what she could find in traditional dresses. They didn't over power us, they let us decide. They gave their opinion when asked and in the end I walked away with a dress I'm MORE happy with than the original!

My mother was even able to get her Mother of the Bride dress that was amazing on her. Even Jessica wasn't able to walk away until my Mom tried it on :) We practically took over one side of a dressing room and they just let us go...no appointment, not even a time I was going to stop in today, a busy Sunday and my only day off. I'm thrilled with the accommodation they provided me. Not everyone has to go 'round 2' dress shopping and I tell you I was NOT looking forward do it. Jessica made me feel at ease and made it easy for me.

I think people expect a miracle when it's their turn to be the bride. They can't make you skinner or make your dream dress look good on your body type....but they can make you relax. I recently think Schaumburg may have gone through a change of management too because I don't remember Jessica being there the last time I was in. Keep an open mind when shopping....speak what you want...and most of all be able to come to terms the dress you've had in your head may not be the dress that's right for you. Let them help and they will....bitch and complain and you get what you give.
I know everyone can't have the perfect experience. I'm not going to lie I saw a 'bigger' bride being put into dresses Read more...
I know everyone can't have the perfect experience. I'm not going to lie I saw a 'bigger' bride being put into dresses there that were less than flattering for her figure but I honestly don't know what that bride was asking for so for all I know she could have insisted on some of these awful styles. All I can go by is my own experience.

My first time at here in June of 2010 was very pleasant! I had a seasoned employee who listened right off to my not wanting the big wedding dress or the need for 5 people to help me to the bathroom when I needed it. She pulled great dresses for me and went right for bridesmaid dresses that would fit me, my figure, and my non-formal wedding. It was in 4 weeks instead of 6 weeks as they said originally. I was over the moon about my fun and beautiful dress.

To my dismay, my I tried on my wedding dress this week for my wedding next month. Well....let's just say the 'girls' were not cooperating. The last 2 inches of my dress wouldn't zip to save my life. Due to some health problems this year I've personally been on and off of medication that has made me no gain weight but bloat nicely....or not so nicely for someone getting married in a litlle more than a month.

In a small panic I called David's and spoke with Jessica the manager and told her my problem. She immediately empathized with me and told me NOT to freak out asked me what color the dress was and to come in as soon as I could without an appointment and she'd pull everything in that color that they could get by my January wedding.

Today I went in with a couple of my girls and my Mom to try and frantically find a new 'the dress'. Frankly I wasn't stressed out until I walked in then I started to cry a little not knowing what direction I was going. We pulled some dresses along with Jessica pulling the list of dresses I could get my my date. We even had an associate trying to pull what she could find in traditional dresses. They didn't over power us, they let us decide. They gave their opinion when asked and in the end I walked away with a dress I'm MORE happy with than the original!

My mother was even able to get her Mother of the Bride dress that was amazing on her. Even Jessica wasn't able to walk away until my Mom tried it on :) We practically took over one side of a dressing room and they just let us go...no appointment, not even a time I was going to stop in today, a busy Sunday and my only day off. I'm thrilled with the accommodation they provided me. Not everyone has to go 'round 2' dress shopping and I tell you I was NOT looking forward do it. Jessica made me feel at ease and made it easy for me.

I think people expect a miracle when it's their turn to be the bride. They can't make you skinner or make your dream dress look good on your body type....but they can make you relax. I recently think Schaumburg may have gone through a change of management too because I don't remember Jessica being there the last time I was in. Keep an open mind when shopping....speak what you want...and most of all be able to come to terms the dress you've had in your head may not be the dress that's right for you. Let them help and they will....bitch and complain and you get what you give. Read less
Services Used: Dress & Attire
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HannahTillison
Wedding:
12/20/2011
5.0/5.0
They were very good to work with! And helped me find my dream dress!!
They were very good to work with! And helped me find my dream dress!!
They were very good to work with! And helped me find my dream dress!! Read less
Services Used: Dress & Attire
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Fereshpagh
Wedding:
11/25/2011
3.0/5.0
Although I had to make several changes last minute, Davids Bridal still made them and shipped my wedding cards on time. However, my cards were wrinkled. The date on the response cards was not correct, my wedding was in a few weeks, so I did not send them back :(
Although I had to make several changes last minute, Davids Bridal still made them and shipped my wedding cards on time. Read more...
Although I had to make several changes last minute, Davids Bridal still made them and shipped my wedding cards on time. However, my cards were wrinkled. The date on the response cards was not correct, my wedding was in a few weeks, so I did not send them back :( Read less
Services Used: Invitations
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ayumi
Wedding:
10/29/2011
4.5/5.0
I bought my dress in San Diego before I moved to VA. I gained 10Ib after I moved but, I managed so fitted in the dress! it was very nice and everyone loves it
I bought my dress in San Diego before I moved to VA. I gained 10Ib after I moved but, I managed so fitted in the dress! it Read more...
I bought my dress in San Diego before I moved to VA. I gained 10Ib after I moved but, I managed so fitted in the dress! it was very nice and everyone loves it Read less
Services Used: Dress & Attire
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staceylee33
Wedding:
10/25/2011
0.0/5.0
High pressure sales and NO RETURNS ...only exchange and the exchange has to be for exact amount or over. Make sure you are 100% certain that this is your wedding dress prior to making ANY purchases. The sales people are rude and the manager is beyond human. And this is supposed to be a happy event in your life. WHATEVER
High pressure sales and NO RETURNS ...only exchange and the exchange has to be for exact amount or over. Make sure you are Read more...
High pressure sales and NO RETURNS ...only exchange and the exchange has to be for exact amount or over. Make sure you are 100% certain that this is your wedding dress prior to making ANY purchases. The sales people are rude and the manager is beyond human. And this is supposed to be a happy event in your life. WHATEVER Read less
Services Used: Dress & Attire
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happybride
Wedding:
9/24/2011
0.0/5.0
HORRIBLE!!!!!!! THE WORST PLACE YOU CAN VISIT TO BUY A DRESS!!!! I have three bridesmaids, ordered the dresses 4 weeks before the wedding, the color we received was not the color we ordered, we went to returned the dresses and they just said it wasn't their fault, we explained them that they showed us a lighter color,even their webpage had the color they showed us in the store, they just said their webpage don't show the real colors for technical problems... and that all sales are final, so they could'n do anything about it. I asked for a manager and she said that's the way it works.....I know David's Bridal is affordable, but I beg all of the brides and loved one's of brides, go somewhere else!!!! There are much better places!!!!!
HORRIBLE!!!!!!! THE WORST PLACE YOU CAN VISIT TO BUY A DRESS!!!! I have three bridesmaids, ordered the dresses 4 weeks Read more...
HORRIBLE!!!!!!! THE WORST PLACE YOU CAN VISIT TO BUY A DRESS!!!! I have three bridesmaids, ordered the dresses 4 weeks before the wedding, the color we received was not the color we ordered, we went to returned the dresses and they just said it wasn't their fault, we explained them that they showed us a lighter color,even their webpage had the color they showed us in the store, they just said their webpage don't show the real colors for technical problems... and that all sales are final, so they could'n do anything about it. I asked for a manager and she said that's the way it works.....I know David's Bridal is affordable, but I beg all of the brides and loved one's of brides, go somewhere else!!!! There are much better places!!!!! Read less
Services Used: Dress & Attire
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Debbie
Wedding:
9/17/2011
5.0/5.0
Well, I had the unfortunate experience of choosing a dress that was ordered in the wrong size by the sales associate at the La Mesa store. I needed a women's size 14 and they ordered a misses size 14, completely a different cut. I didn't have a very good experience at this store as I was given a new sales associate and I was alone to make this big decision. I did not try the dress on until 1 month before my wedding and didn't know that the mistake was made until I went in to the store (Mission Valley) for alterations. At that time I asked to reorder the dress in the size that I originally wanted and was told that the dress had been discontinued. I was mortified! Now at the last minute, I had to find another dress that I loved as much as the first one and try to get it to me and have it altered in time. The manager of the Mission Valley store was extremely compassionate with my situation and helped me find a dress that I liked as much as the first. She let me return the bra that went with the first dress and gave me a discount on the dress. I was very impressed with her professionalism and her desire to make my dress perfect for me. In the end the dress was perfect and I had many compliments on it.
Well, I had the unfortunate experience of choosing a dress that was ordered in the wrong size by the sales associate at Read more...
Well, I had the unfortunate experience of choosing a dress that was ordered in the wrong size by the sales associate at the La Mesa store. I needed a women's size 14 and they ordered a misses size 14, completely a different cut. I didn't have a very good experience at this store as I was given a new sales associate and I was alone to make this big decision. I did not try the dress on until 1 month before my wedding and didn't know that the mistake was made until I went in to the store (Mission Valley) for alterations. At that time I asked to reorder the dress in the size that I originally wanted and was told that the dress had been discontinued. I was mortified! Now at the last minute, I had to find another dress that I loved as much as the first one and try to get it to me and have it altered in time. The manager of the Mission Valley store was extremely compassionate with my situation and helped me find a dress that I liked as much as the first. She let me return the bra that went with the first dress and gave me a discount on the dress. I was very impressed with her professionalism and her desire to make my dress perfect for me. In the end the dress was perfect and I had many compliments on it. Read less
Services Used: Dress & Attire
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linda
Wedding:
9/10/2011
4.1/5.0
If your tall (6') it may be difficult finding a gown, but I'm sure it's the same case other places too...
If your tall (6') it may be difficult finding a gown, but I'm sure it's the same case other places too...
If your tall (6') it may be difficult finding a gown, but I'm sure it's the same case other places too... Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
5.0/5.0
They were very friendly and helpful
They were very friendly and helpful
They were very friendly and helpful Read less
Services Used: Dress & Attire
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Neil
Wedding:
8/13/2011
4.0/5.0
David's Bridal is not the absolute best place to go for a wedding gown. However, we found them to be much better when it came to bridesmaids gowns. We selected a color and let all the girls pick out which dress suited their figure best. It worked out perfectly! Also, when we found out that one of the mothers had forgotten to order the dress for the flower girl, they rush delivered (for free) the only dress left in her size in the country and it made it on time for the wedding in great condition.
David's Bridal is not the absolute best place to go for a wedding gown. However, we found them to be much better when it Read more...
David's Bridal is not the absolute best place to go for a wedding gown. However, we found them to be much better when it came to bridesmaids gowns. We selected a color and let all the girls pick out which dress suited their figure best. It worked out perfectly! Also, when we found out that one of the mothers had forgotten to order the dress for the flower girl, they rush delivered (for free) the only dress left in her size in the country and it made it on time for the wedding in great condition. Read less
Services Used: Dress & Attire
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Heather
Wedding:
8/12/2011
3.4/5.0
I absolutely loved my wedding dress I got at David's Bridal! It was even on a special sale because it was being discontinued! It fit me perfectly so the only thing I needed added to it was bustle, and the alterations staff does a wonderful job for a resonable price. My only complaint is that they dont accept any returns. I bought a slip to wear under my dress there, then realized it was the wrong type of slip for my dress. It hadnt even been taken out of the package yet, but they dont take ANY returns. Overall good experience though!
I absolutely loved my wedding dress I got at David's Bridal! It was even on a special sale because it was being Read more...
I absolutely loved my wedding dress I got at David's Bridal! It was even on a special sale because it was being discontinued! It fit me perfectly so the only thing I needed added to it was bustle, and the alterations staff does a wonderful job for a resonable price. My only complaint is that they dont accept any returns. I bought a slip to wear under my dress there, then realized it was the wrong type of slip for my dress. It hadnt even been taken out of the package yet, but they dont take ANY returns. Overall good experience though! Read less
Services Used: Dress & Attire
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afleegs
Wedding:
8/1/2011
0.0/5.0
I had visited two locations and also shopped online for items for my wedding and all transactions were a disaster! The saleswoman didn't measure any of my bridal party and ran around helping everyone but me even tho I had an appointment. They told me I had to have this bra that I found out later I didn't need and tey refused to return it. I also had problems with ordering my shoes so I absolutely refuse to go to them for my alterations. They are the biggest ripoff company. They force you to buy stuff you don't want then won't help you get it corrected. Terrible company!
I had visited two locations and also shopped online for items for my wedding and all transactions were a disaster! The Read more...
I had visited two locations and also shopped online for items for my wedding and all transactions were a disaster! The saleswoman didn't measure any of my bridal party and ran around helping everyone but me even tho I had an appointment. They told me I had to have this bra that I found out later I didn't need and tey refused to return it. I also had problems with ordering my shoes so I absolutely refuse to go to them for my alterations. They are the biggest ripoff company. They force you to buy stuff you don't want then won't help you get it corrected. Terrible company! Read less
Services Used: Dress & Attire
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Lynn
Wedding:
7/11/2011
0.0/5.0
HORRIBLE!!!!!!! I have two bridesmaids, ordered one dress last week, paid in full 1 week from today, called to order the second and it is closed out with 3 colors left in stock....All sales final. Asked for a manager and she said that's the way it works.....I know David's Bridal is affordable, but I beg all of the brides and loved one's of brides, go somewhere else!!!! There are much better places!!!!!
HORRIBLE!!!!!!! I have two bridesmaids, ordered one dress last week, paid in full 1 week from today, called to order the Read more...
HORRIBLE!!!!!!! I have two bridesmaids, ordered one dress last week, paid in full 1 week from today, called to order the second and it is closed out with 3 colors left in stock....All sales final. Asked for a manager and she said that's the way it works.....I know David's Bridal is affordable, but I beg all of the brides and loved one's of brides, go somewhere else!!!! There are much better places!!!!! Read less
Services Used: Dress & Attire
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Julie and Eiton
Wedding:
7/10/2011
4.2/5.0
I bought my wedding dress and bridesmaid dresses from the San Diego David's Bridal in Mission Valley. The sales associates are OK. My aunt ended up finding my dress.

Picking out the bridesmaids dresses was OK. There was some mix up when a few of them went to pick up the dress (not knowing if shoes needed to be dyed or not) but that wasn't that big of a deal.

For alterations, I went to the David's Bridal in Costa Mesa. I would NOT recommend getting alterations there. I wish I could have had the same person doing all my alterations but it was split between 2 different people so of course some alterations were missed and had to be done at a separate appointment.
Some of the sequins and beading were missing after the alterations so they fixed it on the spot.
Some of their attention to detail could use improvement.
-Julie K
I bought my wedding dress and bridesmaid dresses from the San Diego David's Bridal in Mission Valley. The sales associates Read more...
I bought my wedding dress and bridesmaid dresses from the San Diego David's Bridal in Mission Valley. The sales associates are OK. My aunt ended up finding my dress.

Picking out the bridesmaids dresses was OK. There was some mix up when a few of them went to pick up the dress (not knowing if shoes needed to be dyed or not) but that wasn't that big of a deal.

For alterations, I went to the David's Bridal in Costa Mesa. I would NOT recommend getting alterations there. I wish I could have had the same person doing all my alterations but it was split between 2 different people so of course some alterations were missed and had to be done at a separate appointment.
Some of the sequins and beading were missing after the alterations so they fixed it on the spot.
Some of their attention to detail could use improvement.
-Julie K Read less
Services Used: Dress & Attire
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Amanda
Wedding:
7/10/2011
3.4/5.0
I got a goregous dress at a wonderful price and the alterations department got my dress and my bridesmaids dresses to fit perfectly. However, the customer service on the sales floor (even with appointment) gave us a run for our money.
I got a goregous dress at a wonderful price and the alterations department got my dress and my bridesmaids dresses to fit Read more...
I got a goregous dress at a wonderful price and the alterations department got my dress and my bridesmaids dresses to fit perfectly. However, the customer service on the sales floor (even with appointment) gave us a run for our money. Read less
Services Used: Dress & Attire
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billy
Wedding:
6/16/2011
0.5/5.0
I purchased a bridesmaid dress from David's Bridal in Woodbridge, Va, and it was the worst experience I have ever had as a bridesmaid. First of all we booked an appointment on a Thursday afternoon at 7pm. We walked in and the workers did not greet us, nor did they even acknowledge us until AFTER we grabbed dresses and tried them on. One of the ladies greeted us as i handed her the dress we needed and told her the size I wanted. We were ready to pay but were forced to wait at the counter for at least 15 minutes while she helped someone else (who did not have an appointment). About a month later I received a call that my dress was in and I had 7 days to pick it up or it would be returned. I live about two and a half hours away from the store so I called to ask if they could ship it to me. After my call being transferred a few times and holding for about 30 minutes a woman in alterations took my address and debit card info and said she would ship the dress to me. After about three weeks I still did not get the dress that was supposed to be shipped to me, so I called the store back. The man who picked up the phone couldn't find me in the computer at first, then when he found it he put me on hold for a while while they tried to find my dress. I was transferred to a few different people before I finally spoke to a manger who said she would "research" where my dress was, it wasn't shipped or sent back, it was just gone. After a few hours the manager called me back and said they have no idea where the dress is and who I even spoke to the day I called, but I was charged for the shipping, which she returned to me. They re-ordered my dress and when it came in the second time I got another random call from someone at the store telling me to pick up my dress. It was finally shipped to me, but to this day I still get random calls from them saying " we just wanted to let you know we can provide anything you need for YOUR wedding" and I hope "YOUR wedding" plans are going great. I'm not even the bride! my suggestion, don't buy from Davids Bridal unless you want an endless headache! The people who work in that store are so unorganized and there is 0 communication, you would think if you LOST someone's dress you would let all of the coworkers know.
I purchased a bridesmaid dress from David's Bridal in Woodbridge, Va, and it was the worst experience I have ever had as a Read more...
I purchased a bridesmaid dress from David's Bridal in Woodbridge, Va, and it was the worst experience I have ever had as a bridesmaid. First of all we booked an appointment on a Thursday afternoon at 7pm. We walked in and the workers did not greet us, nor did they even acknowledge us until AFTER we grabbed dresses and tried them on. One of the ladies greeted us as i handed her the dress we needed and told her the size I wanted. We were ready to pay but were forced to wait at the counter for at least 15 minutes while she helped someone else (who did not have an appointment). About a month later I received a call that my dress was in and I had 7 days to pick it up or it would be returned. I live about two and a half hours away from the store so I called to ask if they could ship it to me. After my call being transferred a few times and holding for about 30 minutes a woman in alterations took my address and debit card info and said she would ship the dress to me. After about three weeks I still did not get the dress that was supposed to be shipped to me, so I called the store back. The man who picked up the phone couldn't find me in the computer at first, then when he found it he put me on hold for a while while they tried to find my dress. I was transferred to a few different people before I finally spoke to a manger who said she would "research" where my dress was, it wasn't shipped or sent back, it was just gone. After a few hours the manager called me back and said they have no idea where the dress is and who I even spoke to the day I called, but I was charged for the shipping, which she returned to me. They re-ordered my dress and when it came in the second time I got another random call from someone at the store telling me to pick up my dress. It was finally shipped to me, but to this day I still get random calls from them saying " we just wanted to let you know we can provide anything you need for YOUR wedding" and I hope "YOUR wedding" plans are going great. I'm not even the bride! my suggestion, don't buy from Davids Bridal unless you want an endless headache! The people who work in that store are so unorganized and there is 0 communication, you would think if you LOST someone's dress you would let all of the coworkers know. Read less
Services Used: Dress & Attire
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Dee Dee
Wedding:
6/12/2011
0.0/5.0
I purchased a wedding dress for my daughter on 8/10/2011. A horrible situation came about and she would no longer be getting married. When I called the store and spoke to Ann, they refused to give a refund based on their NO RETURN policy. However we contacted the Corporate Office and spoke to Lorna Buck whom we thought would be helpful, turns out all these birds all sing the same song. My suggestion to anyone that is getting married and looking for a dress: Don't go to DAVID'S BRIDAL in Lenexa, KS or any of the other stores. No one expects for circumstances to occur when planning to get married, but sometimes they do happen. Where is the compassion with folks - they apparently have none. Also the day we were in the store buying our dress, they were having conflict with another bride-to-be. Always read the reviews when doing business with these folks, it will definitely save you a HEADACHE!
I purchased a wedding dress for my daughter on 8/10/2011. A horrible situation came about and she would no longer be Read more...
I purchased a wedding dress for my daughter on 8/10/2011. A horrible situation came about and she would no longer be getting married. When I called the store and spoke to Ann, they refused to give a refund based on their NO RETURN policy. However we contacted the Corporate Office and spoke to Lorna Buck whom we thought would be helpful, turns out all these birds all sing the same song. My suggestion to anyone that is getting married and looking for a dress: Don't go to DAVID'S BRIDAL in Lenexa, KS or any of the other stores. No one expects for circumstances to occur when planning to get married, but sometimes they do happen. Where is the compassion with folks - they apparently have none. Also the day we were in the store buying our dress, they were having conflict with another bride-to-be. Always read the reviews when doing business with these folks, it will definitely save you a HEADACHE! Read less
Services Used: Dress & Attire
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llgraber
Wedding:
6/11/2011
1.8/5.0
While the sales person that helped me was very nice I would not go back to David's Bridal. My biggest complaint is "All Sales Final". I purchased a complete bridal set - but decided to return the shoes and buy a pair that I could wear more than once. I tried to return the shoes and the receptionist told me that the manager was out for about two hours and she would have her call me as soon as she returned. So far no call and it has been awhile. Stupid me did not see that all sales final. I can understand anything that had been altered or special ordered but as far as shoes or accessories - I feel the final sales is unnecessary. I wish I had taken more time and shopped around but alas I did not. Thankfully this is my last wedding - but if I had to do it over again I would not buy from Davids.
While the sales person that helped me was very nice I would not go back to David's Bridal. My biggest complaint is "All Read more...
While the sales person that helped me was very nice I would not go back to David's Bridal. My biggest complaint is "All Sales Final". I purchased a complete bridal set - but decided to return the shoes and buy a pair that I could wear more than once. I tried to return the shoes and the receptionist told me that the manager was out for about two hours and she would have her call me as soon as she returned. So far no call and it has been awhile. Stupid me did not see that all sales final. I can understand anything that had been altered or special ordered but as far as shoes or accessories - I feel the final sales is unnecessary. I wish I had taken more time and shopped around but alas I did not. Thankfully this is my last wedding - but if I had to do it over again I would not buy from Davids. Read less
Services Used: Dress & Attire
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Bride mom
Wedding:
6/4/2011
0.1/5.0
David's Bridal is a very high pressure sales machine. They will not allow ANY returns for ANY reason, so DO NOT let them talk you into anything. They will try. I am the mother of the bride and had to put up and shut up in order to not cause a scene and make a bad memory for my daughter. We have a $60 veil they talked her into, and she didn't really want it....No exchange, no refund, even though it had not even been out of the bag since she was coerced into buying it by high pressure sales. My advice: go anywhere but David's Bridal. I gave one star only because in one David's (Lincoln, NE) we had a clerk who went out of her way for us on bridesmaids dresses.
David's Bridal is a very high pressure sales machine. They will not allow ANY returns for ANY reason, so DO NOT let them Read more...
David's Bridal is a very high pressure sales machine. They will not allow ANY returns for ANY reason, so DO NOT let them talk you into anything. They will try. I am the mother of the bride and had to put up and shut up in order to not cause a scene and make a bad memory for my daughter. We have a $60 veil they talked her into, and she didn't really want it....No exchange, no refund, even though it had not even been out of the bag since she was coerced into buying it by high pressure sales. My advice: go anywhere but David's Bridal. I gave one star only because in one David's (Lincoln, NE) we had a clerk who went out of her way for us on bridesmaids dresses. Read less
Services Used: Dress & Attire
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brit
Wedding:
6/4/2011
0.0/5.0
I went in to Davids Bridal in Richfield, MN on a wenesday evening with my maid of honor to look at a bridesmaid dress that I saw online. When I walked in to the store the woman asked if I had an appointment and I said I did not but I wanted my MOH to try on a dress that I wanted to order. She gave me attitude and told me I should have made an appointment. There was only one person in the store trying on dresses and four sales associates standing around doing nothing. We looked all over for the dress and could not find it so my MOH tried on a different one and I went to ask a sales associate about this particular dress I was looking for. I gave her the number of the style and showed her a picture and asked for help locating it and she said she would be right back. After ten minutes of waiting I went to find her and she was sitting at her desk doodling on paper. I spoke to another associate who looked at it and said it was being discontinued anyway and I should pick something else. I will never go back to Davids Bridal.
I went in to Davids Bridal in Richfield, MN on a wenesday evening with my maid of honor to look at a bridesmaid dress that Read more...
I went in to Davids Bridal in Richfield, MN on a wenesday evening with my maid of honor to look at a bridesmaid dress that I saw online. When I walked in to the store the woman asked if I had an appointment and I said I did not but I wanted my MOH to try on a dress that I wanted to order. She gave me attitude and told me I should have made an appointment. There was only one person in the store trying on dresses and four sales associates standing around doing nothing. We looked all over for the dress and could not find it so my MOH tried on a different one and I went to ask a sales associate about this particular dress I was looking for. I gave her the number of the style and showed her a picture and asked for help locating it and she said she would be right back. After ten minutes of waiting I went to find her and she was sitting at her desk doodling on paper. I spoke to another associate who looked at it and said it was being discontinued anyway and I should pick something else. I will never go back to Davids Bridal. Read less
Services Used: Dress & Attire
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A
Wedding:
5/21/2011
0.7/5.0
Absolutely horrible!!! I worked with daivds bridal in feasterville pa. I will never ever reccommend davids to anyone! If I thought to read these reviews before going there I would have never went! I figured it would be easy since I have 9 girls in my party. What a nightmare! My color was being discontinued in Dec., we all ordered in nov. should have been my first red flag! Well all my girls were put in a dress thought to be their sizes, they all fit fine, after a month or so some of my girls lost up to fifteen pounds!!! Expecting the dress would need to be altered because it was too big. Complete opposite.. the dresses came in and just about half DIDN'T fit!!! they were too SMALLLL!!!!.... after talking to many seamstresses (not from Davids) all agree that when they have a color being discontinued, they kind of "make due" taking whatever dresses they may have, and taking the sizes off and making them appear to be the size that is needed!!!! Long story short.. My wedding is June 11th 2011. My MOH is one of these, luckily she can wear a different color, we couldnt save her dress, so we exchanged it for one that is suppose to be in "no later than june 5th" well to our suprise and many nightmares and sleepless nights later thinkin about all the things that could go wrong with this situation, my MOH calls the store only to find out from a very rude employee that the dress will be in on June 9th!!!! Absolutely ridicilous!!!! If you got this far in this review, thank you for listening to me vent. And please please please avoid davids at all costs. There will always be something that you will lose sleep over, but please dont let Davids be apart of that for you!!! Happy Planning!
Absolutely horrible!!! I worked with daivds bridal in feasterville pa. I will never ever reccommend davids to anyone! If I Read more...
Absolutely horrible!!! I worked with daivds bridal in feasterville pa. I will never ever reccommend davids to anyone! If I thought to read these reviews before going there I would have never went! I figured it would be easy since I have 9 girls in my party. What a nightmare! My color was being discontinued in Dec., we all ordered in nov. should have been my first red flag! Well all my girls were put in a dress thought to be their sizes, they all fit fine, after a month or so some of my girls lost up to fifteen pounds!!! Expecting the dress would need to be altered because it was too big. Complete opposite.. the dresses came in and just about half DIDN'T fit!!! they were too SMALLLL!!!!.... after talking to many seamstresses (not from Davids) all agree that when they have a color being discontinued, they kind of "make due" taking whatever dresses they may have, and taking the sizes off and making them appear to be the size that is needed!!!! Long story short.. My wedding is June 11th 2011. My MOH is one of these, luckily she can wear a different color, we couldnt save her dress, so we exchanged it for one that is suppose to be in "no later than june 5th" well to our suprise and many nightmares and sleepless nights later thinkin about all the things that could go wrong with this situation, my MOH calls the store only to find out from a very rude employee that the dress will be in on June 9th!!!! Absolutely ridicilous!!!! If you got this far in this review, thank you for listening to me vent. And please please please avoid davids at all costs. There will always be something that you will lose sleep over, but please dont let Davids be apart of that for you!!! Happy Planning! Read less
Services Used: Dress & Attire
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Stephanie
Wedding:
5/21/2011
2.3/5.0
Basically, if you don't have a lot of money.. you can get a beautiful dress for a decent price here. However, know that they will nickel and dime you in EVERY WAY POSSIBLE until you say 'I do'. They sold me undergarments that weren't compatible with my dress, and would accept them back. However, the girl's that work there are usually very sweet.
Basically, if you don't have a lot of money.. you can get a beautiful dress for a decent price here. However, know that Read more...
Basically, if you don't have a lot of money.. you can get a beautiful dress for a decent price here. However, know that they will nickel and dime you in EVERY WAY POSSIBLE until you say 'I do'. They sold me undergarments that weren't compatible with my dress, and would accept them back. However, the girl's that work there are usually very sweet. Read less
Services Used: Dress & Attire
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Jasmine
Wedding:
4/30/2011
1.1/5.0
I pretty much already knew what dress I wanted, so the "picking of the dress" was easy, and I really didnt need too much of their assistance... but the ALTERATIONS WERE TERRIBLE!!!!!!! If you buy your dress there its one thing, but please dont waste your time of money (or stress level) on their alterations! I needed my dress hemmed, 1 small front bustle and my sash connected...I had to go back 4 times! After the 4th time, and the bustle still was not fixed, the hem was uneven, my dress now had creases/wrinkles from where they tried to iron (not steam, but iron) over other seams, I finally took my dress! I took it without it being correct and someone else fix it! I got married at the end of April, and started the alterations at the end of December. Their scheduled is so UNflexable, that I got my dress 3 weeks before the wedding! When I finally did get the dress back, they had left pins in it (where the bustle that they never fixed was supposed to be)! I could go on with other things, but all in all....they are HORRIBLE!
I pretty much already knew what dress I wanted, so the "picking of the dress" was easy, and I really didnt need too much Read more...
I pretty much already knew what dress I wanted, so the "picking of the dress" was easy, and I really didnt need too much of their assistance... but the ALTERATIONS WERE TERRIBLE!!!!!!! If you buy your dress there its one thing, but please dont waste your time of money (or stress level) on their alterations! I needed my dress hemmed, 1 small front bustle and my sash connected...I had to go back 4 times! After the 4th time, and the bustle still was not fixed, the hem was uneven, my dress now had creases/wrinkles from where they tried to iron (not steam, but iron) over other seams, I finally took my dress! I took it without it being correct and someone else fix it! I got married at the end of April, and started the alterations at the end of December. Their scheduled is so UNflexable, that I got my dress 3 weeks before the wedding! When I finally did get the dress back, they had left pins in it (where the bustle that they never fixed was supposed to be)! I could go on with other things, but all in all....they are HORRIBLE! Read less
Services Used: Dress & Attire
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heather hoffman
Wedding:
4/27/2011
0.2/5.0
DAVIDS BRIDAL IN MONROEVILLE PA WAS THE WORSTTTTTTT!!!!! I ORDERED MY WEDDING GOWN ON MARCH 2ND 2011 FOR MY WEDDING IN JUNE 2011, 1ST OFF THEY CALLED ME THREE TIMES TO TELL ME MY VAIL AND MY BRA HAD ARRIVED AND THAT I HAAAADDDDDD TO GO GET IT EASTER FRIGGING WEEKEND, AND I GO THERE ONLY TO FIND OUT KELLY MY CONSALTANT NEVER ORDERED MY FLOWER GIRL DRESS!!!!!! THEY SAID MAYBE SHE WENT TO A DIFFERENT STORE AND ORDERED IT? NOOOO SHES MY FIVE YEAR OLD DAUGHTER!! I WAS WITH HER WHEN WE ORDERED IT BUT SOMHOW THEY NEVER DID?! NO IT IS APRIL 27 2011 AND MY WEDDING GOWN IS SUPPOSED TO BE IN TOMORROW, THEY CALL ME AND TELL ME IT SHOULD BE HERE BY THE MIDDLE OF JUNE?!?!?! WTF SO ILL HAVE MAYBE 1 1/5 WEEKS IF IT NEEDS ALTERED?!?!?!? IM PISSSSSSSEDDD OFFF WITH EVERYTHING THEY DID TO ME AND MY BRIDAL PARTY!!!!!!!!!! I DO NOT RECCOMEND GOING THERE LADIESSSSS!!!!!
DAVIDS BRIDAL IN MONROEVILLE PA WAS THE WORSTTTTTTT!!!!! I ORDERED MY WEDDING GOWN ON MARCH 2ND 2011 FOR MY WEDDING IN Read more...
DAVIDS BRIDAL IN MONROEVILLE PA WAS THE WORSTTTTTTT!!!!! I ORDERED MY WEDDING GOWN ON MARCH 2ND 2011 FOR MY WEDDING IN JUNE 2011, 1ST OFF THEY CALLED ME THREE TIMES TO TELL ME MY VAIL AND MY BRA HAD ARRIVED AND THAT I HAAAADDDDDD TO GO GET IT EASTER FRIGGING WEEKEND, AND I GO THERE ONLY TO FIND OUT KELLY MY CONSALTANT NEVER ORDERED MY FLOWER GIRL DRESS!!!!!! THEY SAID MAYBE SHE WENT TO A DIFFERENT STORE AND ORDERED IT? NOOOO SHES MY FIVE YEAR OLD DAUGHTER!! I WAS WITH HER WHEN WE ORDERED IT BUT SOMHOW THEY NEVER DID?! NO IT IS APRIL 27 2011 AND MY WEDDING GOWN IS SUPPOSED TO BE IN TOMORROW, THEY CALL ME AND TELL ME IT SHOULD BE HERE BY THE MIDDLE OF JUNE?!?!?! WTF SO ILL HAVE MAYBE 1 1/5 WEEKS IF IT NEEDS ALTERED?!?!?!? IM PISSSSSSSEDDD OFFF WITH EVERYTHING THEY DID TO ME AND MY BRIDAL PARTY!!!!!!!!!! I DO NOT RECCOMEND GOING THERE LADIESSSSS!!!!! Read less
Services Used: Dress & Attire
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Monica
Wedding:
4/23/2011
2.2/5.0
The only few good things i have to say is that their 99 gown sale is aweome. when u do rarely get a good consultant they take their time wih you. everything else was horrinle. horrible customer service. leanr to speak english clearly! they ruined my dress when they pressed it. other dresses we bought there were not finished on time promised. they lie about my dress, their seamstresses dont speak english. they just shake theyre head ans say yes alot. my advice... buy ur dress on sale from them but take it somewhere else for everything else DO NOT GO HERE!
The only few good things i have to say is that their 99 gown sale is aweome. when u do rarely get a good consultant they Read more...
The only few good things i have to say is that their 99 gown sale is aweome. when u do rarely get a good consultant they take their time wih you. everything else was horrinle. horrible customer service. leanr to speak english clearly! they ruined my dress when they pressed it. other dresses we bought there were not finished on time promised. they lie about my dress, their seamstresses dont speak english. they just shake theyre head ans say yes alot. my advice... buy ur dress on sale from them but take it somewhere else for everything else DO NOT GO HERE! Read less
Services Used: Dress & Attire
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mrs. m
Wedding:
4/16/2011
1.0/5.0
I tried on bra from davids bridal before my wedding, went in tried it on and it fit perfectly. They did not have them in stock so they ordered me one and had it shipped to my home. I received it and it did not fit, and it was not the bra I had tried on at the store nor was it the size I had ordered. So I took it back this is 3 wks before wedding . It still has tags in orginal bag with receipt. I take it in expecting to get refund, they immediately cut me off, we don't do refunds, it says so right on your receipt, well I said no one told me that before I ordered the bra and I would not have known until after the purchase. So I asked about exchanging it for something else anything, because the bra was useless to me. They had all kinds of photo books and odds and ends for weddings, They were more than I wanted to pay but I said I will exchange since they have a no refund policy (that no one told me about)so I asked to exchange it for other odd and end things they siad No way. They just keep telling me, we have a no refund policy, it says so on your receipt. I kept telling her that I ordered the bra in her store and no one told me that I would not be getting what I ordered and the size I ordered but they did not care, 3 wks till my wedding and they were like sorry, Don't buy anything from them, especially if it has to be ordered, you will be stuck with it. Don't do it.
I will never ever buy another thing from them, and recently I needed something for another wedding, I choose not to go there and my mission is to tell everyone about how they take your money at a time when you are so wrapped up into so many things and then slap you in the face when you realize what has been done. That bra cost me over a $100.00, its more than I paid for the dress. So anyone need a brand new strapless bra, I have one that I can't wear and I would love to give it to someone to help them out. You pay postage and handling.
I would like to make some bride happy instead of having people like davids bridal ripping people off. Its a size 38C
I tried on bra from davids bridal before my wedding, went in tried it on and it fit perfectly. They did not have them in Read more...
I tried on bra from davids bridal before my wedding, went in tried it on and it fit perfectly. They did not have them in stock so they ordered me one and had it shipped to my home. I received it and it did not fit, and it was not the bra I had tried on at the store nor was it the size I had ordered. So I took it back this is 3 wks before wedding . It still has tags in orginal bag with receipt. I take it in expecting to get refund, they immediately cut me off, we don't do refunds, it says so right on your receipt, well I said no one told me that before I ordered the bra and I would not have known until after the purchase. So I asked about exchanging it for something else anything, because the bra was useless to me. They had all kinds of photo books and odds and ends for weddings, They were more than I wanted to pay but I said I will exchange since they have a no refund policy (that no one told me about)so I asked to exchange it for other odd and end things they siad No way. They just keep telling me, we have a no refund policy, it says so on your receipt. I kept telling her that I ordered the bra in her store and no one told me that I would not be getting what I ordered and the size I ordered but they did not care, 3 wks till my wedding and they were like sorry, Don't buy anything from them, especially if it has to be ordered, you will be stuck with it. Don't do it.
I will never ever buy another thing from them, and recently I needed something for another wedding, I choose not to go there and my mission is to tell everyone about how they take your money at a time when you are so wrapped up into so many things and then slap you in the face when you realize what has been done. That bra cost me over a $100.00, its more than I paid for the dress. So anyone need a brand new strapless bra, I have one that I can't wear and I would love to give it to someone to help them out. You pay postage and handling.
I would like to make some bride happy instead of having people like davids bridal ripping people off. Its a size 38C Read less
Services Used: Dress & Attire
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Trisha
Wedding:
4/16/2011
4.8/5.0
I loved my dress! It was the first and only wedding gown I tried on! It fit perfect on me and was on sale when I purchased it. I also bought the matching jacket and veil! David's Bridal has great prices and the staff was very helpful. I went to the one in Grossmont.
I loved my dress! It was the first and only wedding gown I tried on! It fit perfect on me and was on sale when I purchased Read more...
I loved my dress! It was the first and only wedding gown I tried on! It fit perfect on me and was on sale when I purchased it. I also bought the matching jacket and veil! David's Bridal has great prices and the staff was very helpful. I went to the one in Grossmont. Read less
Services Used: Dress & Attire
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KJ
Wedding:
4/7/2011
1.0/5.0
DO NOT GET YOUR ITEMS ALTERED AT DAVID'S BRIDAL!!! I was lucky enough to find a beautiful simple Galina dress on sale that was just the style I wanted, but it needed some alterations. They quoted me $250!! This was more than the dress itself! I bought the dress anyway and took it to a regular tailor...$75 and it looks perfect!

Also...when I first started looking at dresses, they asked what size I was and said "0". The lady helping me suggest I try on size 6!!!! Really?? Of course I tried on a few and they were huge on me, but she explained I could get them altered and they would fit perfectly. Why not just give me my actual size! I felt like they did this intentionally to make additional money on alterations....clearly. I also explained to the lady I was looking for a very simple yet elegant dress and showed her a photo of what I had in my mind. The only thing in her mind was money because I had to practically beg her to show me the dresses I wanted and within my price range.
DO NOT GET YOUR ITEMS ALTERED AT DAVID'S BRIDAL!!! I was lucky enough to find a beautiful simple Galina dress on sale that Read more...
DO NOT GET YOUR ITEMS ALTERED AT DAVID'S BRIDAL!!! I was lucky enough to find a beautiful simple Galina dress on sale that was just the style I wanted, but it needed some alterations. They quoted me $250!! This was more than the dress itself! I bought the dress anyway and took it to a regular tailor...$75 and it looks perfect!

Also...when I first started looking at dresses, they asked what size I was and said "0". The lady helping me suggest I try on size 6!!!! Really?? Of course I tried on a few and they were huge on me, but she explained I could get them altered and they would fit perfectly. Why not just give me my actual size! I felt like they did this intentionally to make additional money on alterations....clearly. I also explained to the lady I was looking for a very simple yet elegant dress and showed her a photo of what I had in my mind. The only thing in her mind was money because I had to practically beg her to show me the dresses I wanted and within my price range. Read less
Services Used: Dress & Attire
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AshMCraver
Wedding:
3/21/2011
4.8/5.0
I found the Davids Bridal in Glen Burnie, MD. to be perfect. I had originally wanted to make an appointment at Alfred Angelo in the area. Luckily I went to look at their dress selections in person and glad I did. They barely had anything. Then I went to Davids Bridal. They had a majority of the dresses I saw online and plus more. I enjoyed my appointment very much. My consultant was Molly. She guessed my dress size and my girls' dress sizes by simply touching our shoulder blades and she was dead on. She even got me a flower to put in my hair and a veil to get the real feeling of the dresses I was trying on. Davids Bridal can be very busy over the weekend so it is best to make appointments during the weekday. I love the layaway plan, very affordable. A lot of their dresses were on sale, and my dress was even on sale though it was brand new to the store and not even on their website yet. For those people that go and buy a dress a certain size their consultant said to buy, be smart and actually try on a dress that size even if they don't have the dress you want in your size. It's better to be safe than sorry.
I found the Davids Bridal in Glen Burnie, MD. to be perfect. I had originally wanted to make an appointment at Alfred Read more...
I found the Davids Bridal in Glen Burnie, MD. to be perfect. I had originally wanted to make an appointment at Alfred Angelo in the area. Luckily I went to look at their dress selections in person and glad I did. They barely had anything. Then I went to Davids Bridal. They had a majority of the dresses I saw online and plus more. I enjoyed my appointment very much. My consultant was Molly. She guessed my dress size and my girls' dress sizes by simply touching our shoulder blades and she was dead on. She even got me a flower to put in my hair and a veil to get the real feeling of the dresses I was trying on. Davids Bridal can be very busy over the weekend so it is best to make appointments during the weekday. I love the layaway plan, very affordable. A lot of their dresses were on sale, and my dress was even on sale though it was brand new to the store and not even on their website yet. For those people that go and buy a dress a certain size their consultant said to buy, be smart and actually try on a dress that size even if they don't have the dress you want in your size. It's better to be safe than sorry. Read less
Services Used: Dress & Attire
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pickles
Wedding:
3/16/2011
2.6/5.0
Where to begin in this monstrosity of a story? I am a first time bride and was so excited to finally go shopping for the perfect wedding dress for my perfect day. Through word of mouth I decided to try Davids Bridal. Little did I know this would be the worst and only mistake I could make during my year of planning and putting together my special day. I arrive there at 11am, my appointment time, and begin the paper work that was needed. Now, I made the time to make an appointment so please tell me why you are helping three ladies who walked in and clearly stated they did not have an appointment. They left me waiting with my filled out paper work for well over ten minutes. This at the time was nothing, not a problem. I patiently waited my turn. Finally I'm trying on dresses, putting different hair accessories in, and having a good time. I find two dresses I absolutely love, one with a long trail and one with no trail. The lady helping me says quote on quote 'don't worry about the bustling and hemming, we will take care of the for you". What does that insinuate? That it is included. What she should have said was, keep in mind alterations are probably going to be more than this dress costs. Anyway, so I order my dress and am excited I finally have it. About a month later they call and tell me its in and i can go pick it up. Ecstatic I make an appointment to shop for bridemaids dresses as well as pick up my dress. We get there and while my girls are looking around I happily go to unzip the bag to try on my dress and show my girls. Come to find they ordered the wrong dress. Not even one of the two dresses I was picking from. Pissed inside, i tell the lady politely this is not my dress and all she can come up with is "you're kidding me". I got no apology. Whatever, Order the right one and move on. While choosing bridemaids dresses I decided i would like to get extra sashes and have them wear opposite colors. I chose the dresses and sashes and we went on our way. When going back to pick up my correct dress and my girls dresses we find that they ordered the wrong sashes. Seriously? I was too mad to even say anything so we left with what we had and I figured I would figure something out. During each visit i kept asking about there "affiliated" store Men's Wearhouse. My concern was if they were going to have matching colors that will go with the theme. They kept saying "yes, they are affiliated with us, they will have matching colors for your guys". I gather the groom and his guys and we head down there. First off, while walking in the guy was completely rude! No hello how are you? It was what are you doing here? Ok, so they start getting measured and we start talking colors. His response... "yes, we have the yellow. Our blue, however is slightly different". Ummm no, it cant be slightly different we have to match. By slightly different they meant two shades darker! LIVID! When trying to call to make an appointment for alterations, I get a lady on the other end who doesn't even speak English. Now, i am not racist and am not being mean because she is Spanish. I was very nice with her and tried really hard to help her figure out what I needed. But seriously? I even called again and asked to speak with someone else and they said no that's the alteration lady you must speak with her. Made it very difficult to arrange an appointment and figure out how long in advance alterations needed to be done. To this day they probably still think my name is Janet.. That's not my name. Very frustrating. I figured everything out and it all worked out, but i will never ever suggest Davids Bridal or Mens Wearhouse for anyone getting married. It is straight BS the entire time. Save yourself the stress and and find somewhere else. It may look like you are saving money on a dress but after all is said and done...you won't really save much.
Where to begin in this monstrosity of a story? I am a first time bride and was so excited to finally go shopping for the Read more...
Where to begin in this monstrosity of a story? I am a first time bride and was so excited to finally go shopping for the perfect wedding dress for my perfect day. Through word of mouth I decided to try Davids Bridal. Little did I know this would be the worst and only mistake I could make during my year of planning and putting together my special day. I arrive there at 11am, my appointment time, and begin the paper work that was needed. Now, I made the time to make an appointment so please tell me why you are helping three ladies who walked in and clearly stated they did not have an appointment. They left me waiting with my filled out paper work for well over ten minutes. This at the time was nothing, not a problem. I patiently waited my turn. Finally I'm trying on dresses, putting different hair accessories in, and having a good time. I find two dresses I absolutely love, one with a long trail and one with no trail. The lady helping me says quote on quote 'don't worry about the bustling and hemming, we will take care of the for you". What does that insinuate? That it is included. What she should have said was, keep in mind alterations are probably going to be more than this dress costs. Anyway, so I order my dress and am excited I finally have it. About a month later they call and tell me its in and i can go pick it up. Ecstatic I make an appointment to shop for bridemaids dresses as well as pick up my dress. We get there and while my girls are looking around I happily go to unzip the bag to try on my dress and show my girls. Come to find they ordered the wrong dress. Not even one of the two dresses I was picking from. Pissed inside, i tell the lady politely this is not my dress and all she can come up with is "you're kidding me". I got no apology. Whatever, Order the right one and move on. While choosing bridemaids dresses I decided i would like to get extra sashes and have them wear opposite colors. I chose the dresses and sashes and we went on our way. When going back to pick up my correct dress and my girls dresses we find that they ordered the wrong sashes. Seriously? I was too mad to even say anything so we left with what we had and I figured I would figure something out. During each visit i kept asking about there "affiliated" store Men's Wearhouse. My concern was if they were going to have matching colors that will go with the theme. They kept saying "yes, they are affiliated with us, they will have matching colors for your guys". I gather the groom and his guys and we head down there. First off, while walking in the guy was completely rude! No hello how are you? It was what are you doing here? Ok, so they start getting measured and we start talking colors. His response... "yes, we have the yellow. Our blue, however is slightly different". Ummm no, it cant be slightly different we have to match. By slightly different they meant two shades darker! LIVID! When trying to call to make an appointment for alterations, I get a lady on the other end who doesn't even speak English. Now, i am not racist and am not being mean because she is Spanish. I was very nice with her and tried really hard to help her figure out what I needed. But seriously? I even called again and asked to speak with someone else and they said no that's the alteration lady you must speak with her. Made it very difficult to arrange an appointment and figure out how long in advance alterations needed to be done. To this day they probably still think my name is Janet.. That's not my name. Very frustrating. I figured everything out and it all worked out, but i will never ever suggest Davids Bridal or Mens Wearhouse for anyone getting married. It is straight BS the entire time. Save yourself the stress and and find somewhere else. It may look like you are saving money on a dress but after all is said and done...you won't really save much. Read less
Services Used: Dress & Attire
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Noneyabeez
Wedding:
3/15/2011
0.1/5.0
Not wanting to spend a ton of money on a dress I chose DB..HUGE mistake, I spoke to the "online rep" who instructed me that with my DD bust and size 6 body a size 10 would be perfect, well WRONG...6 inches or more too small at the bust couldn't even zip it, having to return it, but NOT for another size because a REAL wedding shop tells me in order to cover my bust witout special ordering I would have to order a size 24 (for larger girls) and have 3/4 of the dress removed, I'm only 5 ft 3 alos so I am UPSET with all of it. I already ordered the invitations as well, one stop shopping OMG DON'T DO IT, invitations arrive the day after the dress that DOESN'T fit and they are WRONG leaving out one of the most important lines...My fiance and I reviewed them 10 times before ordering and NEVER removed a line that was there...yet still printed incorrectly...my wedding is a few short months away and I have NO dress no invitations NOTHING thanks for nothing DB I will NEVER refer a friend to go in your parking lot much less anywhere else!!!!
Not wanting to spend a ton of money on a dress I chose DB..HUGE mistake, I spoke to the "online rep" who instructed me Read more...
Not wanting to spend a ton of money on a dress I chose DB..HUGE mistake, I spoke to the "online rep" who instructed me that with my DD bust and size 6 body a size 10 would be perfect, well WRONG...6 inches or more too small at the bust couldn't even zip it, having to return it, but NOT for another size because a REAL wedding shop tells me in order to cover my bust witout special ordering I would have to order a size 24 (for larger girls) and have 3/4 of the dress removed, I'm only 5 ft 3 alos so I am UPSET with all of it. I already ordered the invitations as well, one stop shopping OMG DON'T DO IT, invitations arrive the day after the dress that DOESN'T fit and they are WRONG leaving out one of the most important lines...My fiance and I reviewed them 10 times before ordering and NEVER removed a line that was there...yet still printed incorrectly...my wedding is a few short months away and I have NO dress no invitations NOTHING thanks for nothing DB I will NEVER refer a friend to go in your parking lot much less anywhere else!!!! Read less
Services Used: Dress & Attire, Invitations
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crissy2011
Wedding:
3/12/2011
0.0/5.0
davids bridal in glen burnie maryland is the worst place ever. i am a first time bride and my first time in the store. what i was picturing it to be was nothing like that. first i get there they tell me i dont have an appointment i made one 3 weeks before and showed them my appt paper. then they said i wasnt registered online i said yes i am for about 6 months now. our consultant told us she had to leave soon so she would have to hand us off. i had 3 dresses i picked out for the bridesmaids she helped pick out one and disappeared. so we selected the other dresses ourselves. she of course showed up to fill out paperwork to get her cut. they didnt tell us when the dresses would be in just dsaid should be by may. that helps. bathrooms were horrible never seen something so nasty. the whole store and experiance was the worst. i would never recommend them to anyone. what was supposed to be a wonderful fun experiance turned out to be the most horrible.
davids bridal in glen burnie maryland is the worst place ever. i am a first time bride and my first time in the store. Read more...
davids bridal in glen burnie maryland is the worst place ever. i am a first time bride and my first time in the store. what i was picturing it to be was nothing like that. first i get there they tell me i dont have an appointment i made one 3 weeks before and showed them my appt paper. then they said i wasnt registered online i said yes i am for about 6 months now. our consultant told us she had to leave soon so she would have to hand us off. i had 3 dresses i picked out for the bridesmaids she helped pick out one and disappeared. so we selected the other dresses ourselves. she of course showed up to fill out paperwork to get her cut. they didnt tell us when the dresses would be in just dsaid should be by may. that helps. bathrooms were horrible never seen something so nasty. the whole store and experiance was the worst. i would never recommend them to anyone. what was supposed to be a wonderful fun experiance turned out to be the most horrible. Read less
Services Used: Dress & Attire
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bana
Wedding:
2/24/2011
3.1/5.0
i was able to get my wedding dress for 99$.
always check the sale section. when they run out of sizes, they put them on sale.
i was able to get my wedding dress for 99$.
always check the sale section. when they run out of sizes, they put them Read more...
i was able to get my wedding dress for 99$.
always check the sale section. when they run out of sizes, they put them on sale. Read less
Services Used: Dress & Attire
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KCKansasbride
Wedding:
1/18/2011
2.2/5.0
I had a very wonderful experience buy my gown, however things went downhill rather quickly after that. First, David's Bridal sold my information to a bunch of scam artists that called my cell phone over 1000 times in the last 2 months. Very not cool, they call at all hours of the day and night. Second, when I went to pick up my gown it was horribly wrinkled. The store manager assured me and laughingly said "We don't sell wrinkled gowns. You have a complimentary steam/press to make it isle ready! Just bring it in a few weeks before the big day." Okay... so I called them to make an appointment to drop off the gown for the "complimentary" steam/press and they wanted to charge me for it. They said that only applies when you have hundreds and thousands of dollars worth of alterations done. My dress didn't need ANY alterations, so I was just out of luck on the steam/press. David's Bridal DOES sell wrinkly dresses. I suggest giving them fake phone numbers and adding at least 300 to 500 dollars to you budget if you shop there, that's the only why you'll get a stress-free, wrinkle-free dress.
I had a very wonderful experience buy my gown, however things went downhill rather quickly after that. First, David's Read more...
I had a very wonderful experience buy my gown, however things went downhill rather quickly after that. First, David's Bridal sold my information to a bunch of scam artists that called my cell phone over 1000 times in the last 2 months. Very not cool, they call at all hours of the day and night. Second, when I went to pick up my gown it was horribly wrinkled. The store manager assured me and laughingly said "We don't sell wrinkled gowns. You have a complimentary steam/press to make it isle ready! Just bring it in a few weeks before the big day." Okay... so I called them to make an appointment to drop off the gown for the "complimentary" steam/press and they wanted to charge me for it. They said that only applies when you have hundreds and thousands of dollars worth of alterations done. My dress didn't need ANY alterations, so I was just out of luck on the steam/press. David's Bridal DOES sell wrinkly dresses. I suggest giving them fake phone numbers and adding at least 300 to 500 dollars to you budget if you shop there, that's the only why you'll get a stress-free, wrinkle-free dress. Read less
Services Used: Dress & Attire
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Amanda
Wedding:
1/15/2011
4.1/5.0
I originally thought I would not buy my wedding dress from here. I had looked at their dresses online and thought I didn't like any. I still went and the man who helped me, Tam, gave me dresses to try on anyway and it turned out the first dress I put on was the one! It actually looked totally different from the picture online. Tam was very helpful and kind but some of the other staff I interacted with were less than enthusiastic. I was on a time crunch though and they made sure my dress came in on time. Their alterations services were very overpriced. I went elsewhere after getting a quote.
I originally thought I would not buy my wedding dress from here. I had looked at their dresses online and thought I didn't Read more...
I originally thought I would not buy my wedding dress from here. I had looked at their dresses online and thought I didn't like any. I still went and the man who helped me, Tam, gave me dresses to try on anyway and it turned out the first dress I put on was the one! It actually looked totally different from the picture online. Tam was very helpful and kind but some of the other staff I interacted with were less than enthusiastic. I was on a time crunch though and they made sure my dress came in on time. Their alterations services were very overpriced. I went elsewhere after getting a quote. Read less
Services Used: Dress & Attire
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Jess
Wedding:
12/22/2010
0.0/5.0
I got my dress four months before my wedding I was already married we just wanted to do somthing small with our families . They would not give me the right size dress I'm a size 2 they gave me a size 6 and when it came in it was way to big then they ordered a size 4 dress my husband is in the army so I had to move a month before my wedding so I couldn't do the fitting I had to trust them cause they wouldn't get me a 2 . I got home two weeks before my wedding and my dress they gave me was way to big :( . Like I told them I was a size 2 .
The lady that did my bustle on my dress was so mean to me she kept trying to fit with me about nothing she told me I was lying to her about how tall I was when she took the tap messier twice to see how tall I was and again I was right .. No one at this place as any help at allllllllll I left crying I didnt have the money to get the dress taken in so it was very big on me .. I will never tell anyone to go there ...
Oh and the same thing happend to my sister .
The sizes they have in the store are very diffrent from the one they order .. The orders one are a size bigger ..
I got my dress four months before my wedding I was already married we just wanted to do somthing small with our families . Read more...
I got my dress four months before my wedding I was already married we just wanted to do somthing small with our families . They would not give me the right size dress I'm a size 2 they gave me a size 6 and when it came in it was way to big then they ordered a size 4 dress my husband is in the army so I had to move a month before my wedding so I couldn't do the fitting I had to trust them cause they wouldn't get me a 2 . I got home two weeks before my wedding and my dress they gave me was way to big :( . Like I told them I was a size 2 .
The lady that did my bustle on my dress was so mean to me she kept trying to fit with me about nothing she told me I was lying to her about how tall I was when she took the tap messier twice to see how tall I was and again I was right .. No one at this place as any help at allllllllll I left crying I didnt have the money to get the dress taken in so it was very big on me .. I will never tell anyone to go there ...
Oh and the same thing happend to my sister .
The sizes they have in the store are very diffrent from the one they order .. The orders one are a size bigger .. Read less
Services Used: Dress & Attire
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Courtney
Wedding:
11/20/2010
4.6/5.0
David's Bridal was my first choice when choosing my wedding gown, I think they had a great selection of dresses and awesome choices for my bridesmaids. It always seemed like they had new dress styles when I went in to the store. They listened to what I was wanting in a dress and helped me find the perfect dress for the perfect price. I got everything I needed for my wedding attire except for shoes, I thought they were a little pricey and got the same style shoes I was looking at at payless for about half the cost, other than that I can't really say anything bad about David's Bridal and would reccomend them in the furture.
David's Bridal was my first choice when choosing my wedding gown, I think they had a great selection of dresses and Read more...
David's Bridal was my first choice when choosing my wedding gown, I think they had a great selection of dresses and awesome choices for my bridesmaids. It always seemed like they had new dress styles when I went in to the store. They listened to what I was wanting in a dress and helped me find the perfect dress for the perfect price. I got everything I needed for my wedding attire except for shoes, I thought they were a little pricey and got the same style shoes I was looking at at payless for about half the cost, other than that I can't really say anything bad about David's Bridal and would reccomend them in the furture. Read less
Services Used: Dress & Attire
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Nicole
Wedding:
10/23/2010
5.0/5.0
I loved them. I got a fabulous dress at a fab price. My consultant was awesome and everything was on time. Give them a chance I really dont why so many bad reviews.
I loved them. I got a fabulous dress at a fab price. My consultant was awesome and everything was on time. Give them a Read more...
I loved them. I got a fabulous dress at a fab price. My consultant was awesome and everything was on time. Give them a chance I really dont why so many bad reviews. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
5.0/5.0
The Mission Valley David's Bridal sales associates were always so nice and very helpful with everything. I had no problems. They did great alterations. I was especially impressed with the alterations they did to my mom's dress. Things we ordered also came in super quick! 2-3 weeks early usually.
The Mission Valley David's Bridal sales associates were always so nice and very helpful with everything. I had no Read more...
The Mission Valley David's Bridal sales associates were always so nice and very helpful with everything. I had no problems. They did great alterations. I was especially impressed with the alterations they did to my mom's dress. Things we ordered also came in super quick! 2-3 weeks early usually. Read less
Services Used: Dress & Attire
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Adriana
Wedding:
10/23/2010
4.3/5.0
I was thinking of having my dress tailor-made, and I was just looking to see what dress style would flatter me more, but then I saw a dress like I had always wanted and at a VERY GOOD price. I loved it!
I was thinking of having my dress tailor-made, and I was just looking to see what dress style would flatter me more, but Read more...
I was thinking of having my dress tailor-made, and I was just looking to see what dress style would flatter me more, but then I saw a dress like I had always wanted and at a VERY GOOD price. I loved it! Read less
Services Used: Dress & Attire
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Debbie
Wedding:
10/16/2010
4.2/5.0
Excellent dress for the price. Associate that helped us was persistent in searching the racks for just the right dress, and it paid off!
Excellent dress for the price. Associate that helped us was persistent in searching the racks for just the right dress, Read more...
Excellent dress for the price. Associate that helped us was persistent in searching the racks for just the right dress, and it paid off! Read less
Services Used: Dress & Attire
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asp82010
Wedding:
10/2/2010
1.0/5.0
The chain store has to adhere to corporate's stringent policies, however...

I loved the dress I tried on and it fit perfectly in the size 4, and the price was acceptable at $400. They were going to sell me that exact dress that who knows how many girls had tried on and gotten marks and snags in the fabric. I found some flaws and when I pointed them out, they said they'd order me a new one. When it came in, it was super tight and the ladies at alterations said, yeah... the new dresses are tighter because they've not been stretched out. You'd think the sales girls would know that and have told me to order the next size up so that I could pay to get a larger dress taken in rather than pay more to get the smaller dress let out. The alterations on the dress cost almost as much as the dress itself at over $300 (some of that was for the bustles I wanted sewn in). Furthermore, at the final fitting, I found that the length of the lining of the dress exceeded the length of the dress itself so I was still stepping on it. After it was "fixed" on my wedding day, I was still stepping on the dress all night. I'm just thankful I never tripped on it and fallen! I agree with the other reviews about how all David's Bridal ever does is nickel and dime you and try to upsell you the whole time you're in their store. The only reason to go is for the affordable dresses, but I highly recommend having your alterations done elsewhere.
The chain store has to adhere to corporate's stringent policies, however...

I loved the dress I tried on and it Read more...
The chain store has to adhere to corporate's stringent policies, however...

I loved the dress I tried on and it fit perfectly in the size 4, and the price was acceptable at $400. They were going to sell me that exact dress that who knows how many girls had tried on and gotten marks and snags in the fabric. I found some flaws and when I pointed them out, they said they'd order me a new one. When it came in, it was super tight and the ladies at alterations said, yeah... the new dresses are tighter because they've not been stretched out. You'd think the sales girls would know that and have told me to order the next size up so that I could pay to get a larger dress taken in rather than pay more to get the smaller dress let out. The alterations on the dress cost almost as much as the dress itself at over $300 (some of that was for the bustles I wanted sewn in). Furthermore, at the final fitting, I found that the length of the lining of the dress exceeded the length of the dress itself so I was still stepping on it. After it was "fixed" on my wedding day, I was still stepping on the dress all night. I'm just thankful I never tripped on it and fallen! I agree with the other reviews about how all David's Bridal ever does is nickel and dime you and try to upsell you the whole time you're in their store. The only reason to go is for the affordable dresses, but I highly recommend having your alterations done elsewhere. Read less
Services Used: Dress & Attire
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iluvmyhusband
Wedding:
9/28/2010
2.1/5.0
I have been to David's Bridal for 2 fittings for 2 different weddings now at 2 different locations (on in Brookfield, WI and one in Greenfield, WI). The service I received was HORRIBLE. The people, including the manager Penny (in Greenfield), was so incredibly rude and unfriendly I could not believe it. I would think that the employees would try to make the experience special considering you are planning the most important day of your life but I was proven wrong. Twice. They acted like we were bothering them. We were there trying on bridesmaid dresses and the woman had the audacity to say very rudely, "oh so you're just trying on whatever now or..." Excuse me?? Yes, we are trying on "whatever" because we want to find one that fits all of our body styles. I am happy we are done because I NEVER want to go back there again. I felt so bad for my sister who was sooo excited going in and left in the complete opposite mood. If you have other bridal stores in your area, I HIGHLY recommend going to one of them.
I have been to David's Bridal for 2 fittings for 2 different weddings now at 2 different locations (on in Brookfield, WI Read more...
I have been to David's Bridal for 2 fittings for 2 different weddings now at 2 different locations (on in Brookfield, WI and one in Greenfield, WI). The service I received was HORRIBLE. The people, including the manager Penny (in Greenfield), was so incredibly rude and unfriendly I could not believe it. I would think that the employees would try to make the experience special considering you are planning the most important day of your life but I was proven wrong. Twice. They acted like we were bothering them. We were there trying on bridesmaid dresses and the woman had the audacity to say very rudely, "oh so you're just trying on whatever now or..." Excuse me?? Yes, we are trying on "whatever" because we want to find one that fits all of our body styles. I am happy we are done because I NEVER want to go back there again. I felt so bad for my sister who was sooo excited going in and left in the complete opposite mood. If you have other bridal stores in your area, I HIGHLY recommend going to one of them. Read less
Services Used: Dress & Attire
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Jessica
Wedding:
9/25/2010
4.7/5.0
It was super busy when we went, I bought my flower girl dress and shoes here. I wish they would let you even just exchange sizes cause my baby girls shoes were too small but there sizing is so off. The dress was gorgeous and they have great selections for children on dresses. Shoes not so much. Like i said sizes are way off from regular store sizes.
It was super busy when we went, I bought my flower girl dress and shoes here. I wish they would let you even just exchange Read more...
It was super busy when we went, I bought my flower girl dress and shoes here. I wish they would let you even just exchange sizes cause my baby girls shoes were too small but there sizing is so off. The dress was gorgeous and they have great selections for children on dresses. Shoes not so much. Like i said sizes are way off from regular store sizes. Read less
Services Used: Dress & Attire
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corinne
Wedding:
9/18/2010
1.4/5.0
I live in Erie Pa and I purchased my wedding gown at the David's Bridal by the Mill Creek mall. The staff was very rude and out of control! Nothing but nasty comments flew out of their unhappy mouths! It was horrible.... I would never tell anyone in the world to go there! Not even to stop and ask for directions.... The only thing I can say nice about the store was the dresses... The dresses were absolutely beautiful at a very reasonable price... Needless to say I did call and talk to the manager at that particular store but she insisted that I should never lose the dress of my dreams over a bad staff... That is very true so I did keep the dress but my alterations were done by another bridal store... Plus my whole entire bridal party did not go to david's bridal for their dresses. So now when someone asks about david's bridal I tell them yes the wedding gowns are nice but it's not worth it when they treat you like trash so go to the other store if you can!
I live in Erie Pa and I purchased my wedding gown at the David's Bridal by the Mill Creek mall. The staff was very rude Read more...
I live in Erie Pa and I purchased my wedding gown at the David's Bridal by the Mill Creek mall. The staff was very rude and out of control! Nothing but nasty comments flew out of their unhappy mouths! It was horrible.... I would never tell anyone in the world to go there! Not even to stop and ask for directions.... The only thing I can say nice about the store was the dresses... The dresses were absolutely beautiful at a very reasonable price... Needless to say I did call and talk to the manager at that particular store but she insisted that I should never lose the dress of my dreams over a bad staff... That is very true so I did keep the dress but my alterations were done by another bridal store... Plus my whole entire bridal party did not go to david's bridal for their dresses. So now when someone asks about david's bridal I tell them yes the wedding gowns are nice but it's not worth it when they treat you like trash so go to the other store if you can! Read less
Services Used: Dress & Attire
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Honestly
Wedding:
9/2/2010
1.6/5.0
The bridesmaids found the service unreliable, rigid and grossly inaccurate. One bridesmaid paid for her available online dress and received it far later than necessary though it was in the warehouse. Another received a dress which was four sizes too big though she told the sales representative what her size was. And it was delayed by nearly two weeks. I had to give them my mailing address and information all over again after they guaranteed they had entered it into their system which could have cost me getting the dress on time. All the dresses required costly alterations despite shoddy quality product and inflated prices on their part. The shipping, sizing and reliability of this store are suspect, particularly if your sizes are plus or petite. Considering they make themselves available to Canadian clients, they do very little by way of making their wares accessible. I cannot recommend this place in good faith to anyone.
The bridesmaids found the service unreliable, rigid and grossly inaccurate. One bridesmaid paid for her available online Read more...
The bridesmaids found the service unreliable, rigid and grossly inaccurate. One bridesmaid paid for her available online dress and received it far later than necessary though it was in the warehouse. Another received a dress which was four sizes too big though she told the sales representative what her size was. And it was delayed by nearly two weeks. I had to give them my mailing address and information all over again after they guaranteed they had entered it into their system which could have cost me getting the dress on time. All the dresses required costly alterations despite shoddy quality product and inflated prices on their part. The shipping, sizing and reliability of this store are suspect, particularly if your sizes are plus or petite. Considering they make themselves available to Canadian clients, they do very little by way of making their wares accessible. I cannot recommend this place in good faith to anyone. Read less
Services Used: Dress & Attire
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Alyssa
Wedding:
8/20/2010
2.9/5.0
My bridesmaids got their dresses here, the dresses were adorable for a very reasonable price. However, they are not very helpful or flexible in any way, if you are able to shop and find exactly what you want in exactly the right size without needing any help you will be fine and get a great price but if you are looking for helpful service I would look elsewhere.
My bridesmaids got their dresses here, the dresses were adorable for a very reasonable price. However, they are not very Read more...
My bridesmaids got their dresses here, the dresses were adorable for a very reasonable price. However, they are not very helpful or flexible in any way, if you are able to shop and find exactly what you want in exactly the right size without needing any help you will be fine and get a great price but if you are looking for helpful service I would look elsewhere. Read less
Services Used: Dress & Attire
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Dorothy
Wedding:
7/31/2010
4.3/5.0
I had a wonderful experience, and my bridesmaids were able to find dresses in their price range that fit our wedding perfectly!
I had a wonderful experience, and my bridesmaids were able to find dresses in their price range that fit our wedding Read more...
I had a wonderful experience, and my bridesmaids were able to find dresses in their price range that fit our wedding perfectly! Read less
Services Used: Dress & Attire
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JRed
Wedding:
7/24/2010
0.9/5.0
Had an appt. at noon on sunday, although it took 45 minutes for them to help us. If that were not bad enough, the saleslady had an attitude and kept pushing for us to get the Davids credit card. Didnt want that anyway-wanted lay a way which is a whole other story-very confusing. The lady that was supposed to be helping us had 3 other clients, so you can guess how that went...I had to help my daughter with all of the fittings. I think she was only worried about her sales commission. Just kept pushing!!! It was a very bad experience-my daughter almost cried. This is the Baybrook mall location in Webster, Tx. I would not recommend them at all, cheap China made dresses overpriced.
Had an appt. at noon on sunday, although it took 45 minutes for them to help us. If that were not bad enough, the Read more...
Had an appt. at noon on sunday, although it took 45 minutes for them to help us. If that were not bad enough, the saleslady had an attitude and kept pushing for us to get the Davids credit card. Didnt want that anyway-wanted lay a way which is a whole other story-very confusing. The lady that was supposed to be helping us had 3 other clients, so you can guess how that went...I had to help my daughter with all of the fittings. I think she was only worried about her sales commission. Just kept pushing!!! It was a very bad experience-my daughter almost cried. This is the Baybrook mall location in Webster, Tx. I would not recommend them at all, cheap China made dresses overpriced. Read less
Services Used: Dress & Attire
Bg3
Aki & Adolfo
Wedding:
7/17/2010
3.0/5.0
my bridesmaids bought their dresses at this store. Looks like they have so many dresses, but when you find a dress that you like, there is no right size... when you find your size, there is no color that what you like... something like that. It was little bit difficult to find perfect one. Need plenty of time to look for a dress because they might have other store and order it for you.
my bridesmaids bought their dresses at this store. Looks like they have so many dresses, but when you find a dress that Read more...
my bridesmaids bought their dresses at this store. Looks like they have so many dresses, but when you find a dress that you like, there is no right size... when you find your size, there is no color that what you like... something like that. It was little bit difficult to find perfect one. Need plenty of time to look for a dress because they might have other store and order it for you. Read less
Services Used: Dress & Attire
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KristaK19
Wedding:
7/6/2010
4.3/5.0
Alterations did a wonderful job on my dress, it fit perfect, but it was a little pricey! Plus the dress was inexpensive to begin with.
Alterations did a wonderful job on my dress, it fit perfect, but it was a little pricey! Plus the dress was inexpensive to Read more...
Alterations did a wonderful job on my dress, it fit perfect, but it was a little pricey! Plus the dress was inexpensive to begin with. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
5.0/5.0
I bought my wedding dress here. After trying on several dresses the woman helping me brought out a suggestion of hers which I didn't like at first, but I tried it on and ended up loving it! It went on sale online two days after I bought it, and they refunded me the difference! Very cool of them to do. The alterations manager Farideh is the sweetest lady in the whole wide world too! Love her!
I bought my wedding dress here. After trying on several dresses the woman helping me brought out a suggestion of hers Read more...
I bought my wedding dress here. After trying on several dresses the woman helping me brought out a suggestion of hers which I didn't like at first, but I tried it on and ended up loving it! It went on sale online two days after I bought it, and they refunded me the difference! Very cool of them to do. The alterations manager Farideh is the sweetest lady in the whole wide world too! Love her! Read less
Services Used: Dress & Attire
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mrsCatanzaro
Wedding:
6/26/2010
3.2/5.0
i love that there colors match with mens wear house and they have good prices, but there service is poor and they take way to long to do things!
i love that there colors match with mens wear house and they have good prices, but there service is poor and they take way Read more...
i love that there colors match with mens wear house and they have good prices, but there service is poor and they take way to long to do things! Read less
Services Used: Dress & Attire
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Carletta
Wedding:
6/26/2010
0.0/5.0
Davids Bridal Milwaukee,WI both locations are very unprofessional. They're customer service is very poor. I went through them for my dress as well as my bridesmaids dresses. They have no structure. Managers are not consistent. It is like a nightmare would absolutely NOT recomend anyone to visit this store for anything. It was the worst experience of my life I have been married a year now and when I think about my experience my blood still boils. My brothers wedding is November 2nd 2011 and I called for assistance in seeing if they had my bridesmaid dress instore and they tol me the dress is discontinued but they will check with the distributor and see if they could get the dress in my size so I wait....... an hour goes by no phone calll I call them back and a different representative answers and tells me shes going to get who I spoke with earlier she comes back to the phone and lets me know she said it was a no go wtf so I ask her was there a reason that the lady didnt call me back earlier and she let me know that she was busy with a customer I'm just sayin it takes what 2mins. to make a call. SO the dress isnt available and they dont give you a sorry for the inconvenience not anything just HORRIBLE
Davids Bridal Milwaukee,WI both locations are very unprofessional. They're customer service is very poor. I went through Read more...
Davids Bridal Milwaukee,WI both locations are very unprofessional. They're customer service is very poor. I went through them for my dress as well as my bridesmaids dresses. They have no structure. Managers are not consistent. It is like a nightmare would absolutely NOT recomend anyone to visit this store for anything. It was the worst experience of my life I have been married a year now and when I think about my experience my blood still boils. My brothers wedding is November 2nd 2011 and I called for assistance in seeing if they had my bridesmaid dress instore and they tol me the dress is discontinued but they will check with the distributor and see if they could get the dress in my size so I wait....... an hour goes by no phone calll I call them back and a different representative answers and tells me shes going to get who I spoke with earlier she comes back to the phone and lets me know she said it was a no go wtf so I ask her was there a reason that the lady didnt call me back earlier and she let me know that she was busy with a customer I'm just sayin it takes what 2mins. to make a call. SO the dress isnt available and they dont give you a sorry for the inconvenience not anything just HORRIBLE Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
0.2/5.0
All I have to say is RUDE! I had an appointment for Grossmont center and they called to confirm the day before when I got there i was told they had no appointment on file and no one could help me. I was also told that I could try on only upto 2 dresses (on My OWN) and there was only 2 other customers in the store & 4 employees just sitting around. I left & went to Princessa in Plaza Bonita & found the exact same dress I wanted at David's bridal for 1/2 the cost!
All I have to say is RUDE! I had an appointment for Grossmont center and they called to confirm the day before when I got Read more...
All I have to say is RUDE! I had an appointment for Grossmont center and they called to confirm the day before when I got there i was told they had no appointment on file and no one could help me. I was also told that I could try on only upto 2 dresses (on My OWN) and there was only 2 other customers in the store & 4 employees just sitting around. I left & went to Princessa in Plaza Bonita & found the exact same dress I wanted at David's bridal for 1/2 the cost! Read less
Services Used: Dress & Attire
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Geegee
Wedding:
6/18/2010
0.0/5.0
I bought my wedding dress from David's Bridal in Madison TN on Gallatin Road. Pat and Barbara, the sales associates were excellent. Pat helped me find the perfect dress and Barbara assisted with my final fitting. Beyond my interactions with Pat and Barbara, the rest of my experiences with David's Bridal have been a nightmare; including my interactions with Bobbie, the store manager and Marion at Corporate. My problem - the person responsible for my alterations quit and my dress was not ready when I picked it up. David's Bridal failed to hem my dress, the hooks on the jacket were misplaced, and the bustle,while completed, was ineffective without the hem! After several in-store discussions regarding this problem and numerous phone calls, I still have no resolution. My only request was for them to adjust the bill for alternations that were never done, for the shotty work done on my jacket and for the charge of the bustle since it was useless. Both Bobbie and Marion refused my request to adjust the bill. When I ask to speak to Marion's boss, she refused to give me their name/contact information. At this point, all I can do is warn everyone of the terrible service in regards to alterations and management. I would encourage anyone looking for a wedding dress to shop somewhere else and tell your friends.
I bought my wedding dress from David's Bridal in Madison TN on Gallatin Road. Pat and Barbara, the sales associates were Read more...
I bought my wedding dress from David's Bridal in Madison TN on Gallatin Road. Pat and Barbara, the sales associates were excellent. Pat helped me find the perfect dress and Barbara assisted with my final fitting. Beyond my interactions with Pat and Barbara, the rest of my experiences with David's Bridal have been a nightmare; including my interactions with Bobbie, the store manager and Marion at Corporate. My problem - the person responsible for my alterations quit and my dress was not ready when I picked it up. David's Bridal failed to hem my dress, the hooks on the jacket were misplaced, and the bustle,while completed, was ineffective without the hem! After several in-store discussions regarding this problem and numerous phone calls, I still have no resolution. My only request was for them to adjust the bill for alternations that were never done, for the shotty work done on my jacket and for the charge of the bustle since it was useless. Both Bobbie and Marion refused my request to adjust the bill. When I ask to speak to Marion's boss, she refused to give me their name/contact information. At this point, all I can do is warn everyone of the terrible service in regards to alterations and management. I would encourage anyone looking for a wedding dress to shop somewhere else and tell your friends. Read less
Services Used: Dress & Attire
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Katie
Wedding:
6/5/2010
0.8/5.0
I had a horrible experience with David's Bridal. I had heard their customer service was bad, but their prices were good. I thought the price was important .... The service was bad enough that I would pay the extra money and go with another store/designer if i did it again. The store where we buy the wedding dress from should not stress the bride out. It is suppose to be a fun experience!! Planning a wedding is stressful enough!!
I had a horrible experience with David's Bridal. I had heard their customer service was bad, but their prices were good. I Read more...
I had a horrible experience with David's Bridal. I had heard their customer service was bad, but their prices were good. I thought the price was important .... The service was bad enough that I would pay the extra money and go with another store/designer if i did it again. The store where we buy the wedding dress from should not stress the bride out. It is suppose to be a fun experience!! Planning a wedding is stressful enough!! Read less
Services Used: Dress & Attire
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Lisa
Wedding:
5/29/2010
4.9/5.0
I went to David's Bridal in Northridge, CA and my bridal consultant was Jesslyn. David's Bridal was crazy busy with many brides and Jesslyn was working with me and another bride. Not once did she get frazzled and, in fact, she truly made me feel as if I was the only one there. She had a calm, comforting, attentive nature and created a fun yet personal environment for me. From the get-go, she understood my style and requirements for the perfect dress. I did find a dress that I liked but thereafter I saw another dress (on a website) that looked amazing so I contacted Jesslyn to let her know that I wanted to come back and try on this new dress but David's Bridal did not carry that designer. I so wanted Jesslyn to get the sale and to complete the bridal dress project with me as it's hard enough to find that perfect dress but when you really connect with the consultant you certainly want to do so from start to finish. Jesslyn was so lovely, supportive,sincere. She's definitely a treasure and David's Bridal is very lucky to have her on their team!
I went to David's Bridal in Northridge, CA and my bridal consultant was Jesslyn. David's Bridal was crazy busy with many Read more...
I went to David's Bridal in Northridge, CA and my bridal consultant was Jesslyn. David's Bridal was crazy busy with many brides and Jesslyn was working with me and another bride. Not once did she get frazzled and, in fact, she truly made me feel as if I was the only one there. She had a calm, comforting, attentive nature and created a fun yet personal environment for me. From the get-go, she understood my style and requirements for the perfect dress. I did find a dress that I liked but thereafter I saw another dress (on a website) that looked amazing so I contacted Jesslyn to let her know that I wanted to come back and try on this new dress but David's Bridal did not carry that designer. I so wanted Jesslyn to get the sale and to complete the bridal dress project with me as it's hard enough to find that perfect dress but when you really connect with the consultant you certainly want to do so from start to finish. Jesslyn was so lovely, supportive,sincere. She's definitely a treasure and David's Bridal is very lucky to have her on their team! Read less
Services Used: Dress & Attire
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Tommy1222
Wedding:
5/24/2010
1.6/5.0
The dresses are beautiful, but the staff is rude. They told me that my order for shoes and a veil would be ready by March 9th. I got a call on March 1st saying that the order is ready for pick up. When I called to let them know I was coming a few days later for pick up and alterations, they told me I had to come in today! Apparently, my order had been there all along and they will not hold it any longer. They had the guts to say it was my fault! I received no calls or anything. Why would I ignore the fact that my order is here when my wedding is two months away? Not giving them anymore of my money. You shouldn't either.
The dresses are beautiful, but the staff is rude. They told me that my order for shoes and a veil would be ready by March Read more...
The dresses are beautiful, but the staff is rude. They told me that my order for shoes and a veil would be ready by March 9th. I got a call on March 1st saying that the order is ready for pick up. When I called to let them know I was coming a few days later for pick up and alterations, they told me I had to come in today! Apparently, my order had been there all along and they will not hold it any longer. They had the guts to say it was my fault! I received no calls or anything. Why would I ignore the fact that my order is here when my wedding is two months away? Not giving them anymore of my money. You shouldn't either. Read less
Services Used: Dress & Attire
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odetorj27
Wedding:
5/20/2010
1.0/5.0
how do you change the company of your credit card holder and not tell your consumers? so what you're saying is i have a card that i can't use anymore? oh thanks! does it get any less professional than that?! terrible exchange/return policy too. i ordered my wedding dress in june. the date for the dress arrival has been pushed back twice since then, not to mention they ordered me the wrong style dress the day i got fitted because they sales associate that helped us in the store was a dumb A#$.. i'm glad i'm an early planner and that i'm not getting married till next may..hopefully the dress will be in by THEN!! and quality service is definitely hit and miss..i've dealt with more rude employees than ones who seem willing to even try to help you at all!! i will not use this company again, and i will not recommend it to anyone! if you want a good wedding planning experience without the extra stress, then go somewhere other than the david's bridal stores in dallas, tx!
how do you change the company of your credit card holder and not tell your consumers? so what you're saying is i have a Read more...
how do you change the company of your credit card holder and not tell your consumers? so what you're saying is i have a card that i can't use anymore? oh thanks! does it get any less professional than that?! terrible exchange/return policy too. i ordered my wedding dress in june. the date for the dress arrival has been pushed back twice since then, not to mention they ordered me the wrong style dress the day i got fitted because they sales associate that helped us in the store was a dumb A#$.. i'm glad i'm an early planner and that i'm not getting married till next may..hopefully the dress will be in by THEN!! and quality service is definitely hit and miss..i've dealt with more rude employees than ones who seem willing to even try to help you at all!! i will not use this company again, and i will not recommend it to anyone! if you want a good wedding planning experience without the extra stress, then go somewhere other than the david's bridal stores in dallas, tx! Read less
Services Used: Dress & Attire
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rendel22
Wedding:
5/1/2010
4.3/5.0
I utilized the Mission Valley and the La Mesa Locations. I prefer the La Mesa location. My bridesmaids ordered from the Mission Valley one. They did an okay job with helping us out. Depending on which sales lady helped us out that day, the level of service varied. Some sales ladies were exceptionally helpful and courteous, while some were just okay.

I do however, absolutely love the Alterations Department in the La Mesa location. Faridah, was such a sweet lady. I loved that my dress was only $99 but because it was a size smaller and I needed to shorten it, I spent $240 in alterations alone. But it was well worth it. The dress looked like it was worth soooo much more!! Everyone loved my dress!!

My bridesmaids looked absolutely stunning in their Apple Red dresses!!!
I utilized the Mission Valley and the La Mesa Locations. I prefer the La Mesa location. My bridesmaids ordered from the Read more...
I utilized the Mission Valley and the La Mesa Locations. I prefer the La Mesa location. My bridesmaids ordered from the Mission Valley one. They did an okay job with helping us out. Depending on which sales lady helped us out that day, the level of service varied. Some sales ladies were exceptionally helpful and courteous, while some were just okay.

I do however, absolutely love the Alterations Department in the La Mesa location. Faridah, was such a sweet lady. I loved that my dress was only $99 but because it was a size smaller and I needed to shorten it, I spent $240 in alterations alone. But it was well worth it. The dress looked like it was worth soooo much more!! Everyone loved my dress!!

My bridesmaids looked absolutely stunning in their Apple Red dresses!!! Read less
Services Used: Dress & Attire
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Julie
Wedding:
4/29/2010
5.0/5.0
The dress was gorgeous!! Staff had fantastic customer service skills!!
The dress was gorgeous!! Staff had fantastic customer service skills!!
The dress was gorgeous!! Staff had fantastic customer service skills!! Read less
Services Used: Dress & Attire
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amandasch789
Wedding:
4/5/2010
1.5/5.0
I ordered a dress off-line for a military courthouse wedding. They did not have it in stock and canceled my dress via email. They told me my account would NOT be charged that basically it didn't even happen. My account was charged and it took them over a WEEK to fix this is issue with me calling every single day. They over drew our account and knew that every day it took that it was charging us. They told us it took four days just to get an answer from the financial department. These people dont care, your just a number. They never even offered to pay for their mistake which they admitted was their own fault! It was the worst experience I could have had, Now I don't even want a wedding dress. Dont expect an apology any time soon if they mess anything up. Buy from a store!!!!!!!!!!
I ordered a dress off-line for a military courthouse wedding. They did not have it in stock and canceled my dress via Read more...
I ordered a dress off-line for a military courthouse wedding. They did not have it in stock and canceled my dress via email. They told me my account would NOT be charged that basically it didn't even happen. My account was charged and it took them over a WEEK to fix this is issue with me calling every single day. They over drew our account and knew that every day it took that it was charging us. They told us it took four days just to get an answer from the financial department. These people dont care, your just a number. They never even offered to pay for their mistake which they admitted was their own fault! It was the worst experience I could have had, Now I don't even want a wedding dress. Dont expect an apology any time soon if they mess anything up. Buy from a store!!!!!!!!!! Read less
Services Used: Dress & Attire
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psugoph
Wedding:
3/20/2010
3.1/5.0
My dress got lost with Fed Ex!! Delivered to the wrong address 3 times and never had to be signed for!! I finally had to drive to Fed Ex to pick it up myself!!

Wedding dresses are great to try on at David's Bridal because they actually have your size. I am petite and some dresses at other boutiques were so big on my frame that I had no idea if they would actually look the same in the right size. The prices are great on the gowns compared to designers and the quality is just as great.

The alteration fees are quite high. I was recommended to purchase 1 sz bigger than I purchased and I probably could have bought even 1 sz smaller than that. The hem alone is $100 and all I did was add some pick up to the front of the dress. Also....if they alter it and you gain or lose a "significant" amount of weight you will have to repay to get it re-altered. That is crazy to me since most women have crazy weight issues so close to the wedding day!!

I did not have too much confidence in the alterations dept. at Mission Valley since I was pretty asking multiple times to change the bustle to something that would look right.
My dress got lost with Fed Ex!! Delivered to the wrong address 3 times and never had to be signed for!! I finally had to Read more...
My dress got lost with Fed Ex!! Delivered to the wrong address 3 times and never had to be signed for!! I finally had to drive to Fed Ex to pick it up myself!!

Wedding dresses are great to try on at David's Bridal because they actually have your size. I am petite and some dresses at other boutiques were so big on my frame that I had no idea if they would actually look the same in the right size. The prices are great on the gowns compared to designers and the quality is just as great.

The alteration fees are quite high. I was recommended to purchase 1 sz bigger than I purchased and I probably could have bought even 1 sz smaller than that. The hem alone is $100 and all I did was add some pick up to the front of the dress. Also....if they alter it and you gain or lose a "significant" amount of weight you will have to repay to get it re-altered. That is crazy to me since most women have crazy weight issues so close to the wedding day!!

I did not have too much confidence in the alterations dept. at Mission Valley since I was pretty asking multiple times to change the bustle to something that would look right. Read less
Services Used: Dress & Attire
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calibride619
Wedding:
3/13/2010
3.2/5.0
Great place to get a dress off the rack.
Great place to get a dress off the rack.
Great place to get a dress off the rack. Read less
Services Used: Dress & Attire
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CRISTINA
Wedding:
2/6/2010
0.5/5.0
my wedding was originally out of the country but due to some family issues i had to make it in chicago and plan it in 3mths. I went into davids bridal in schaumburg IL, and worked with Judy, she was fabulous and she helped me find the perfect dress cost $1150 she also helped me find the brides maid dresses $150. Every thing was going great the dresses had arived way b4 they said it would (2 weeks after i ordered it). I went into get my dress altered and tried it on for the first time (the one that I had already tried on in the store, and they ordered for me) the dress didnt fit it was 3inches to little. I was so agrevated stressed there was no way that I had gained any wieght i wieghed the same and it had only been 2 weeks. The manager was making me feel like it was my fault and then after they said they'll measure me and compare the measurements that they had wrote down 2 weeks ago.... surprise surprise my measurements didnt change. they where then offering to order me another size but they couldnt tell me if it would come in on time, and then the alterations department said they could let it out and that if i order the other size they would have to take in around different areas and then it would cost me more so after i heard it could be fixed i felt a little relieved i made an apointment for 3 days later when the head of alterations would be there. When i went back and put on the dress anna (head of alterations) said that it was imposibble that they should have ordred the dress they cant let the dress out... she got the manager and finnally said oh yes we can and alterations on my dress are being done i paid $280 for altertions they didn't discount a penny and they where the ones that messed up.

I go in with my bridesmaid the dress is to small again omg this is a nightmare again thier not giving solutions i am 6 weeks from my wedding. Her measuremnets once again havn't changed they dont know if they can order the dress it takes 6 weeks and it wouldnt be in on time they have to see if customer service can ship the dress in the right size from another store we are responsible for any alterations and the maid of honors dress doesnt fit either what a horror story.

Do your self a favor dont get a dress from davids bridal it will cost you so much just to fix their errors. It will be so stress full to you and it defenitly doesn't make you feel like it's the most wonderful day of your life.
my wedding was originally out of the country but due to some family issues i had to make it in chicago and plan it in Read more...
my wedding was originally out of the country but due to some family issues i had to make it in chicago and plan it in 3mths. I went into davids bridal in schaumburg IL, and worked with Judy, she was fabulous and she helped me find the perfect dress cost $1150 she also helped me find the brides maid dresses $150. Every thing was going great the dresses had arived way b4 they said it would (2 weeks after i ordered it). I went into get my dress altered and tried it on for the first time (the one that I had already tried on in the store, and they ordered for me) the dress didnt fit it was 3inches to little. I was so agrevated stressed there was no way that I had gained any wieght i wieghed the same and it had only been 2 weeks. The manager was making me feel like it was my fault and then after they said they'll measure me and compare the measurements that they had wrote down 2 weeks ago.... surprise surprise my measurements didnt change. they where then offering to order me another size but they couldnt tell me if it would come in on time, and then the alterations department said they could let it out and that if i order the other size they would have to take in around different areas and then it would cost me more so after i heard it could be fixed i felt a little relieved i made an apointment for 3 days later when the head of alterations would be there. When i went back and put on the dress anna (head of alterations) said that it was imposibble that they should have ordred the dress they cant let the dress out... she got the manager and finnally said oh yes we can and alterations on my dress are being done i paid $280 for altertions they didn't discount a penny and they where the ones that messed up.

I go in with my bridesmaid the dress is to small again omg this is a nightmare again thier not giving solutions i am 6 weeks from my wedding. Her measuremnets once again havn't changed they dont know if they can order the dress it takes 6 weeks and it wouldnt be in on time they have to see if customer service can ship the dress in the right size from another store we are responsible for any alterations and the maid of honors dress doesnt fit either what a horror story.

Do your self a favor dont get a dress from davids bridal it will cost you so much just to fix their errors. It will be so stress full to you and it defenitly doesn't make you feel like it's the most wonderful day of your life. Read less
Services Used: Dress & Attire
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bjbuettel
Wedding:
1/9/2010
0.5/5.0
Horrible Horrible Horrible!!!! The David's bridal in Central Illinois (Champaign) is HORRIBLE!!!!!!!!! (Ashley, Little Brown hair girl)
Horrible Horrible Horrible!!!! The David's bridal in Central Illinois (Champaign) is HORRIBLE!!!!!!!!! (Ashley, Little Read more...
Horrible Horrible Horrible!!!! The David's bridal in Central Illinois (Champaign) is HORRIBLE!!!!!!!!! (Ashley, Little Brown hair girl) Read less
Services Used: Dress & Attire
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Nicole2010
Wedding:
1/2/2010
0.8/5.0
I went to the David's Bridal in Roseville, MN. The first appointment went great and the consultant made me feel like the most important person in the place, her name is Teaya. But the next 3 appointments only got worse each time. this last one when my mother, sister and I got there they did not know what was going on with me, I made the appointment for bridesmaids dresses and maybe alterations. I got thrown into alterations first and when we were done the women brought my sister the wrong size dresses even thought she told her she needed a size bigger. So we got to wait even longer, I had to interrupt the women to get service. last we needed to pick out jewelry and we had absolutely no one to help we here, we were on our own for the rest of the time. Had I known their jewelry sale was final I would not have even looked at them for jewelry.
I was going to go through their mens warehouse for tuxes but after the poor service we will be going elsewhere.
I went to the David's Bridal in Roseville, MN. The first appointment went great and the consultant made me feel like the Read more...
I went to the David's Bridal in Roseville, MN. The first appointment went great and the consultant made me feel like the most important person in the place, her name is Teaya. But the next 3 appointments only got worse each time. this last one when my mother, sister and I got there they did not know what was going on with me, I made the appointment for bridesmaids dresses and maybe alterations. I got thrown into alterations first and when we were done the women brought my sister the wrong size dresses even thought she told her she needed a size bigger. So we got to wait even longer, I had to interrupt the women to get service. last we needed to pick out jewelry and we had absolutely no one to help we here, we were on our own for the rest of the time. Had I known their jewelry sale was final I would not have even looked at them for jewelry.
I was going to go through their mens warehouse for tuxes but after the poor service we will be going elsewhere. Read less
Services Used: Dress & Attire, Jewelry
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treblemaker79
Wedding:
11/8/2009
4.8/5.0
I loved my dress and the bridesmaids looked beautiful. Everyone at David's Bridal was kind and helpful.
I loved my dress and the bridesmaids looked beautiful. Everyone at David's Bridal was kind and helpful.
I loved my dress and the bridesmaids looked beautiful. Everyone at David's Bridal was kind and helpful. Read less
Services Used: Dress & Attire
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bossladay
Wedding:
11/7/2009
5.0/5.0
Ok ladies, here it is! I was a complete wreck at the time i went into davids. I had searched every bloody website you can imagine, looked and tried on at a several stores, and had a very tight budget. I bought my dress...ready for this...? 2 days before my wedding! When i walked into davids, my last hope of a stop for the night, I was greeted and sat down to discuss exactly what i was looking for. they tailored my ideas right to my price range from start to finish, pulled out tons of dresses and got me in a fitting room (which looked fabulous as well.) by the time I was done, I knew exactly the dress i wanted and here is the killer! 700 dollar dress marked down to 199!! it was phenomonal. the experience was awesome and the women were incredible at what they do! Ive heard hype before but never really gave it a second thought until i walked through their doors.
Ok ladies, here it is! I was a complete wreck at the time i went into davids. I had searched every bloody website you can Read more...
Ok ladies, here it is! I was a complete wreck at the time i went into davids. I had searched every bloody website you can imagine, looked and tried on at a several stores, and had a very tight budget. I bought my dress...ready for this...? 2 days before my wedding! When i walked into davids, my last hope of a stop for the night, I was greeted and sat down to discuss exactly what i was looking for. they tailored my ideas right to my price range from start to finish, pulled out tons of dresses and got me in a fitting room (which looked fabulous as well.) by the time I was done, I knew exactly the dress i wanted and here is the killer! 700 dollar dress marked down to 199!! it was phenomonal. the experience was awesome and the women were incredible at what they do! Ive heard hype before but never really gave it a second thought until i walked through their doors. Read less
Services Used: Dress & Attire
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samtheswimmer4
Wedding:
10/10/2009
4.1/5.0
The first time i went here the wedding consultant did not listen to what i wanted at all and kept bringing me dresses that i had specificly told her i did not want. The second time the wedding consultant was amazing helping me find exactly what i wanted and then helped me order it. I really loved my second visit here and loved my dress.
The first time i went here the wedding consultant did not listen to what i wanted at all and kept bringing me dresses that Read more...
The first time i went here the wedding consultant did not listen to what i wanted at all and kept bringing me dresses that i had specificly told her i did not want. The second time the wedding consultant was amazing helping me find exactly what i wanted and then helped me order it. I really loved my second visit here and loved my dress. Read less
Services Used: Dress & Attire
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decweddinglove
Wedding:
10/8/2009
0.9/5.0
I had a horrible experience at the Davids Bridal location in Columbia, SC. I registered my Honorary and Junior Bridesmaid there, my junior bridesmaids were to purchase ballet flats to go with their age appropriate dress. When one of the older (honorary) bridemaids went in to order her dress- she was told to purchase the ballet flats that were intended for the younger (junior) bridsmaids. Now DB will not refund us the money for the shoes that were not even intended for her to begin with. Why would she want a store credit for something she didnt have to buy to begin with. Thank the lord above that I did not get my wedding dress from DB. What a nightmare! Not to mention the Junior Bridesmaid dresses came in with style modifications that no one told me about! What 7, 9 and 10 year olds need darts under their breasts? Anyways--- stay far far far away from this place.
You would think that if you were in the Bridal business that you would make the brides experience as stress free as possible?!!!
I had a horrible experience at the Davids Bridal location in Columbia, SC. I registered my Honorary and Junior Bridesmaid Read more...
I had a horrible experience at the Davids Bridal location in Columbia, SC. I registered my Honorary and Junior Bridesmaid there, my junior bridesmaids were to purchase ballet flats to go with their age appropriate dress. When one of the older (honorary) bridemaids went in to order her dress- she was told to purchase the ballet flats that were intended for the younger (junior) bridsmaids. Now DB will not refund us the money for the shoes that were not even intended for her to begin with. Why would she want a store credit for something she didnt have to buy to begin with. Thank the lord above that I did not get my wedding dress from DB. What a nightmare! Not to mention the Junior Bridesmaid dresses came in with style modifications that no one told me about! What 7, 9 and 10 year olds need darts under their breasts? Anyways--- stay far far far away from this place.
You would think that if you were in the Bridal business that you would make the brides experience as stress free as possible?!!! Read less
Services Used: Dress & Attire
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Brian
Wedding:
9/24/2009
2.8/5.0
When I think of a wedding dress shop I think of everyone in the store trying to make your big day special. I want the attendants to help me pick a dress and the accessories to go with it.

I went to David?s bridal and they were helpful when I walked in to the store, getting me registered, picking out the initial dresses (3). They asked the initial questions about the future wedding such as, where are you getting married at? When I told them Vegas, everything seemed to change. They were less helpful, less attentive and left me alone for the most part. When I asked if there anymore dresses in the style that I wanted the attendant was vague and mostly non-responsive. I went in happy and a little stressed and left feeling more stressed, as though, I should be ashamed to be getting married in Vegas.
When I think of a wedding dress shop I think of everyone in the store trying to make your big day special. I want the Read more...
When I think of a wedding dress shop I think of everyone in the store trying to make your big day special. I want the attendants to help me pick a dress and the accessories to go with it.

I went to David?s bridal and they were helpful when I walked in to the store, getting me registered, picking out the initial dresses (3). They asked the initial questions about the future wedding such as, where are you getting married at? When I told them Vegas, everything seemed to change. They were less helpful, less attentive and left me alone for the most part. When I asked if there anymore dresses in the style that I wanted the attendant was vague and mostly non-responsive. I went in happy and a little stressed and left feeling more stressed, as though, I should be ashamed to be getting married in Vegas. Read less
Services Used: Dress & Attire
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SamiPyle
Wedding:
9/15/2009
4.8/5.0
I saw my dress in a magazine, made an appointment and not only did they have my size in stock, but they helped me find the perfect veil and shoes. It was super easy and affordable.
I saw my dress in a magazine, made an appointment and not only did they have my size in stock, but they helped me find the Read more...
I saw my dress in a magazine, made an appointment and not only did they have my size in stock, but they helped me find the perfect veil and shoes. It was super easy and affordable. Read less
Services Used: Dress & Attire
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Michelle
Wedding:
7/12/2009
5.0/5.0
after dress after dress after dress after dress
every time Ursula was helpful and acommodating
we found a great dress, got great discounts, clothed all my bridesmaids, and got a good deal on tuxes too!
overall a great experience.
after dress after dress after dress after dress
every time Ursula was helpful and acommodating
we found a great Read more...
after dress after dress after dress after dress
every time Ursula was helpful and acommodating
we found a great dress, got great discounts, clothed all my bridesmaids, and got a good deal on tuxes too!
overall a great experience. Read less
Services Used: Dress & Attire
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soontobemrs.will
Wedding:
5/30/2009
1.0/5.0
I went in wanting to buy my dress the same day and made an appointment one week in advance. When I went in for my appointment, the girl that was supposed to be helping me was helping someone else that was getting married in 3 months. I waited 30 minutes inbetween dresses and they told me I could not go and look through the dresses myself. But, I did anyway. I found a dress that I loved and wanted to look around at other stores so I made another appoinment requesting I didn't have the same rude girl (to her face). I looked around and would not have gone back to the same store except I loved the dress and it was perfect. I walked into my next appointment and low and behold it was the SAME girl I was livid and just walked past her a grabbed my dress asked her to get my bra and tried it on again. I bought the dress, but asked someone else to ring me up as I didn't want her to get the commission (if they make it there?). I waited 10 minutes and the same girl came to the counter. I should not have bought the dress, but I am in love with it. David's called me a few months later stating the my dress was ready to be picked up and all I had to do was walk in and pick it up. So, I did just that. I asked them if I could examine the dress and try it on before I left the store, they told me, "there is nobody to help you right now, and there is nobody all day. We already had people inspect it." I watched them take a 3:30 walk in appointment after she said this to me, she lied to me. She put my dress in a garnment bag and threw it at me. Oh yeah, the dress was also all wrinkly and they said they do not steam it unless you get it fitted there, they never told me this before the sale. They didn't say anything before the sale. DO NOT GO TO DAVIDS BRIDAL EXPECTING TO BE PAMPERED OR HELPED!!! Customer service was worse than a Department store. At least at a Department store I could help myself. I would say I would never buy anything from them again, but their prices are low for the quality you are getting.
I went in wanting to buy my dress the same day and made an appointment one week in advance. When I went in for my Read more...
I went in wanting to buy my dress the same day and made an appointment one week in advance. When I went in for my appointment, the girl that was supposed to be helping me was helping someone else that was getting married in 3 months. I waited 30 minutes inbetween dresses and they told me I could not go and look through the dresses myself. But, I did anyway. I found a dress that I loved and wanted to look around at other stores so I made another appoinment requesting I didn't have the same rude girl (to her face). I looked around and would not have gone back to the same store except I loved the dress and it was perfect. I walked into my next appointment and low and behold it was the SAME girl I was livid and just walked past her a grabbed my dress asked her to get my bra and tried it on again. I bought the dress, but asked someone else to ring me up as I didn't want her to get the commission (if they make it there?). I waited 10 minutes and the same girl came to the counter. I should not have bought the dress, but I am in love with it. David's called me a few months later stating the my dress was ready to be picked up and all I had to do was walk in and pick it up. So, I did just that. I asked them if I could examine the dress and try it on before I left the store, they told me, "there is nobody to help you right now, and there is nobody all day. We already had people inspect it." I watched them take a 3:30 walk in appointment after she said this to me, she lied to me. She put my dress in a garnment bag and threw it at me. Oh yeah, the dress was also all wrinkly and they said they do not steam it unless you get it fitted there, they never told me this before the sale. They didn't say anything before the sale. DO NOT GO TO DAVIDS BRIDAL EXPECTING TO BE PAMPERED OR HELPED!!! Customer service was worse than a Department store. At least at a Department store I could help myself. I would say I would never buy anything from them again, but their prices are low for the quality you are getting. Read less
Services Used: Dress & Attire
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PattiJS
Wedding:
5/16/2009
3.2/5.0
My dress was beautiful and perfect for a beach wedding and I received it within a couple weeks of ordering it. Alterations were also quick and only took about a week. It was difficult at times getting help in the store (i.e. when I was looking for shoes) and appointments for alterations were very limited. Quality of alterations was average. Overall, I'd recommend David's Bridal for a great value on beautiful dresses and quick service.
My dress was beautiful and perfect for a beach wedding and I received it within a couple weeks of ordering it. Alterations Read more...
My dress was beautiful and perfect for a beach wedding and I received it within a couple weeks of ordering it. Alterations were also quick and only took about a week. It was difficult at times getting help in the store (i.e. when I was looking for shoes) and appointments for alterations were very limited. Quality of alterations was average. Overall, I'd recommend David's Bridal for a great value on beautiful dresses and quick service. Read less
Services Used: Dress & Attire
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Amy
Wedding:
4/25/2009
3.4/5.0
We got our Bridesmaid dresses from Davids Bridal... I didn't find the store very helpful in our search- but we did end up buying the dresses online (and they were on super sale!) The quality wasn't amazing, but I think you get what you pay for. My bridesmaids ended up looking beautiful in their dresses.
We got our Bridesmaid dresses from Davids Bridal... I didn't find the store very helpful in our search- but we did end up Read more...
We got our Bridesmaid dresses from Davids Bridal... I didn't find the store very helpful in our search- but we did end up buying the dresses online (and they were on super sale!) The quality wasn't amazing, but I think you get what you pay for. My bridesmaids ended up looking beautiful in their dresses. Read less
Services Used: Dress & Attire
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Kelly
Wedding:
4/25/2009
3.4/5.0
I was happy with my dress, although my consultant was nice she wasn't exactly the most helpful at suggesting different dress styles. She was very interested in having me buy accessories and jewelry etc even though I specifically told her many times that I wasn't in need of anything from there. They did stress to me that they would steam/press my dress for free BUT there is a huge caveat they do not disclose--you have to get your dress altered by them otherwise they will not steam it. That part would have been nice to know in the first place. I did have my dress altered somewhere else because I had heard bad things about their alterations department. It's a good place to go to find a reasonably priced dress, although they could work on customer service.
I was happy with my dress, although my consultant was nice she wasn't exactly the most helpful at suggesting different Read more...
I was happy with my dress, although my consultant was nice she wasn't exactly the most helpful at suggesting different dress styles. She was very interested in having me buy accessories and jewelry etc even though I specifically told her many times that I wasn't in need of anything from there. They did stress to me that they would steam/press my dress for free BUT there is a huge caveat they do not disclose--you have to get your dress altered by them otherwise they will not steam it. That part would have been nice to know in the first place. I did have my dress altered somewhere else because I had heard bad things about their alterations department. It's a good place to go to find a reasonably priced dress, although they could work on customer service. Read less
Services Used: Dress & Attire
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ET
Wedding:
4/18/2009
4.6/5.0
The people who work at David's were very helpful. I would recommend that this be your first stop because of the verity of dresses that they have. Remember to try on everything that you can. It is so much fun.
The people who work at David's were very helpful. I would recommend that this be your first stop because of the verity of Read more...
The people who work at David's were very helpful. I would recommend that this be your first stop because of the verity of dresses that they have. Remember to try on everything that you can. It is so much fun. Read less
Services Used: Dress & Attire
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RMM
Wedding:
4/4/2009
4.1/5.0
My highest scores for this vendor goes to the seamstress who went above and beyone getting my dress fitted quickly! I sometimes felt "lost" in the sea of brides who were spending much more on a grand wedding than my single dress.
My highest scores for this vendor goes to the seamstress who went above and beyone getting my dress fitted quickly! I Read more...
My highest scores for this vendor goes to the seamstress who went above and beyone getting my dress fitted quickly! I sometimes felt "lost" in the sea of brides who were spending much more on a grand wedding than my single dress. Read less
Services Used: Dress & Attire
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InLoveWithaMarine2010
Wedding:
4/1/2009
0.0/5.0
I went into David's Bridal to begin my search for a gown. I had about 15 I liked written down. The bridal consultant brought only 2 or 3 of these to me. I didn't like any of them so I tried on the one the consultant had brought me that she thought I would like. I absolutely fell in love with it. What the consultant didn't tell me was that the dress was discontinued and I couldn't order it in the size I needed which was only one size larger than the sample. When I inquired about ordering it, I was told it was discontinued and told I could purchase the sample. First of all the sample was too small, second of all it was ripped and missing beads and third, they wanted to charge me FULL PRICE for the sample! Safe to say I told them to keep the dress and left close to tears. To make matters worse... other than bringing me the dress, the consultant had to be chased down anytime I wanted anything!! Talk about CRAPPY service and LIES! Don't tell a bride you can order any size in your dresses that you have and wait until she falls in love with a dress to tell her you can't order that one! If you want a stress free experience I suggest going somewhere else!
I went into David's Bridal to begin my search for a gown. I had about 15 I liked written down. The bridal consultant Read more...
I went into David's Bridal to begin my search for a gown. I had about 15 I liked written down. The bridal consultant brought only 2 or 3 of these to me. I didn't like any of them so I tried on the one the consultant had brought me that she thought I would like. I absolutely fell in love with it. What the consultant didn't tell me was that the dress was discontinued and I couldn't order it in the size I needed which was only one size larger than the sample. When I inquired about ordering it, I was told it was discontinued and told I could purchase the sample. First of all the sample was too small, second of all it was ripped and missing beads and third, they wanted to charge me FULL PRICE for the sample! Safe to say I told them to keep the dress and left close to tears. To make matters worse... other than bringing me the dress, the consultant had to be chased down anytime I wanted anything!! Talk about CRAPPY service and LIES! Don't tell a bride you can order any size in your dresses that you have and wait until she falls in love with a dress to tell her you can't order that one! If you want a stress free experience I suggest going somewhere else! Read less
Services Used: Dress & Attire
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savethebucket4me
Wedding:
3/20/2009
3.8/5.0
I had very simple invitations, but there was a very wide selection of beautiful invitations. The only downsides were that I didnt get the invitations for more than two months after I ordered them, and they wouldnt let me get the amount that I needed, I had to round to the nearest hundred :[ but it turned out alright, because you can never have too many invitations!
I had very simple invitations, but there was a very wide selection of beautiful invitations. The only downsides were that Read more...
I had very simple invitations, but there was a very wide selection of beautiful invitations. The only downsides were that I didnt get the invitations for more than two months after I ordered them, and they wouldnt let me get the amount that I needed, I had to round to the nearest hundred :[ but it turned out alright, because you can never have too many invitations! Read less
Services Used: Invitations
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MrandMrsCrowell
Wedding:
2/14/2009
5.0/5.0
David's Bridal had beautiful wedding dresses. I found a unique, but classy dress that fitted beautifully on me. I highly recommend David's Bridal for anyone looking for that perfect dress.
David's Bridal had beautiful wedding dresses. I found a unique, but classy dress that fitted beautifully on me. I highly Read more...
David's Bridal had beautiful wedding dresses. I found a unique, but classy dress that fitted beautifully on me. I highly recommend David's Bridal for anyone looking for that perfect dress. Read less
Services Used: Dress & Attire
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Kathryn
Wedding:
12/13/2008
0.0/5.0
HORRIBLE!!!! I will never use Davids Bridal for anything! Ever! They have horrible customer service and are very unprofessional! If I had known about them before I never would have stepped in to the store!
HORRIBLE!!!! I will never use Davids Bridal for anything! Ever! They have horrible customer service and are very Read more...
HORRIBLE!!!! I will never use Davids Bridal for anything! Ever! They have horrible customer service and are very unprofessional! If I had known about them before I never would have stepped in to the store! Read less
Services Used: Dress & Attire
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Sarah Stuck
Wedding:
9/13/2008
4.2/5.0
I was searching through their website and found the perfect dress. It made my heart skip a beat when I saw it. I noticed it was on sale so I immediately made an appointment for a dress fitting. As soon as I walked in the door a woman greeted me and asked if I was there for a dress purchase or fitting. I had a few options with me that I had printed from the webpage just in case my dream dress didn't look as good on me as I was hoping. My consultant grabbed all the dresses for me very quickly including the one that made my heart skip a beat, which I was excited to see they had in my size. I tried that dress on first and it fit perfectly and I felt like a princess. I knew I wanted it the moment I saw it in the mirror but of course I tried on the other dresses to make sure it was the one, and of course it was. It was such a great deal too, I got the dress, my veil, my underskirt and body bra all for about $1000. It was a great experience.
I was searching through their website and found the perfect dress. It made my heart skip a beat when I saw it. I noticed Read more...
I was searching through their website and found the perfect dress. It made my heart skip a beat when I saw it. I noticed it was on sale so I immediately made an appointment for a dress fitting. As soon as I walked in the door a woman greeted me and asked if I was there for a dress purchase or fitting. I had a few options with me that I had printed from the webpage just in case my dream dress didn't look as good on me as I was hoping. My consultant grabbed all the dresses for me very quickly including the one that made my heart skip a beat, which I was excited to see they had in my size. I tried that dress on first and it fit perfectly and I felt like a princess. I knew I wanted it the moment I saw it in the mirror but of course I tried on the other dresses to make sure it was the one, and of course it was. It was such a great deal too, I got the dress, my veil, my underskirt and body bra all for about $1000. It was a great experience. Read less
Services Used: Dress & Attire
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Carlee
Wedding:
8/16/2008
2.0/5.0
Friday I had an appointment to go in and pick up my dress (which was pushed back by David's Bridal two weeks last minute) at 7pm. I ended up getting there about 6:30 (I was already out and about down that way so I thought I would go in. Mind you, I already called the day before and they said that my dress was ready, which is why I thought it would be okay if I showed up a little earlier. So I walk in the back, where alterations is and no one is back there. They have this room off the side with the sewing machines and such and I hear people in there. I decide to give it a few minutes and wait (I don't want to rush someone if they are in the middle of sewing a dress and can't get up right a way). I wait... Nothing. So finally about 3 minutes after I got there I said, "Excuse me?" An employee came out (who I remember from the first time I was there for the fitting) and asked my name so that she could get me the dress. She got my dress and asked if I wanted to try it on... OF COURSE (I would be worried if people come in and don't try it on, but maybe some people just trust them to do a good job the first time). Okay, now you have to remember I just wanted to have the bust taken in slightly (it fit okay the first time, but I thought I would be more comfortable if it was tighter and I wasn't tugging on it all day). When she fitted me for the tighter bust she said that I needed some bra cups sewn in because, well, I didn't seem to fill out the top as much (surprise, surprise, hehe). Back to the story, so I put on the dress and I walk out of the dressing room. I am looking in the mirrors and no one is around again. I twirl around and check out the dress for probably another 5 minutes and no one comes out. I finally say "____? (the employees name) Could you come out here for a minute?" She came out and asked how I felt about the fit. I pointed to the bust area and showed her how it sort of puckered. I wanted to make sure I wasn't being ultra-critical and just noticing something that no one else would see. She noticed it too and looked back on my ticket to see who the seamstress was. Fortunately (or unfortunately, whichever way you want to look at it) the woman who sewed the dress in the beginning was working that night and would be able to 'help' me. She asked her to come out and I showed her what the problem was. She stated that it could be fixed with a few stitches (there are two layers, and she thought that if she stitched the top layer to the bottom layer when it was taught it would make everything line up). She put a few pins in and I took the dress off. I gave it back to her and she took it in the back to try and fix it real quick. She gave it back and I tried it on again. Same thing... nothing seemed to be different. I came out of the fitting room (getting slightly more irritated since I already had waited an extra 2 weeks and now it looked like it would be even longer to get my dress back). The employee helping me came out and I pointed at the bulge again and told her that it didn't fix it. She stated that maybe my chest was too big, which I stated to her that the bra cups were sewn in because I was not filling it out and if it was to tight because of those we could take them out. She got the seamstress again to come out and look at it. I think she was getting frustrated with me or the dress or was just tired because it was 7pm on a Friday, but whatever the reason she starts getting attitude and saying that there is just too much fabric and there is really nothing she can do about it. She tried to pull it taught again and sew down further (near my belly button) so that maybe it would fix it. She pinned it, I took it off and back to the sewing machine it went. I get it back a third time and it is... yep, you guessed it, STILL DOING IT. I come out of the dressing room and the employee can see on my face that yes it is still doing it and she can tell it is not fixed too (so it isn't just me being anal about it not fitting right). She goes back and gets the seamstress ANOTHER time. This time the seamstress is more upset and keeps saying that there is nothing she can do unless she takes the dress totally apart and starts to take out material in the middle of the chest (at this point I am pretty upset and thinking I BOUGHT THE DRESS FROM YOU, IT ISN'T MY FAULT IT HAS TOO MUCH MATERIAL, IF YOU CAN'T FIX IT DON'T SELL IT IN THE FIRST PLACE). This time she pulls about a half inch of the material up to the top and decides to try and pin it this way. Again, she pins, I take it off, and she sews. By this time I am pretty much just over the whole thing and thinking that I don't care because I will only wear it for a few hours. I get the dress back the fourth time and it is slightly better. I think you can still see it puckering, but at this point I am sick of dealing with it. I come out of the dressing room and the employee tries to comfort me and say it looks much better, but I am so sick of dealing with it that I say something like 'Sure, it's fine' and take it off for the 5th time. So all in all, I have had a pretty bad experience with David's Bridal and will NOT be recommending them to anyone in the future. I had heard a lot of people say that they wouldn't use them but didn't really have good reasons (they are a chain, impersonal sometimes, etc), but now I have some solid facts of why people should not use them...
Friday I had an appointment to go in and pick up my dress (which was pushed back by David's Bridal two weeks last minute) Read more...
Friday I had an appointment to go in and pick up my dress (which was pushed back by David's Bridal two weeks last minute) at 7pm. I ended up getting there about 6:30 (I was already out and about down that way so I thought I would go in. Mind you, I already called the day before and they said that my dress was ready, which is why I thought it would be okay if I showed up a little earlier. So I walk in the back, where alterations is and no one is back there. They have this room off the side with the sewing machines and such and I hear people in there. I decide to give it a few minutes and wait (I don't want to rush someone if they are in the middle of sewing a dress and can't get up right a way). I wait... Nothing. So finally about 3 minutes after I got there I said, "Excuse me?" An employee came out (who I remember from the first time I was there for the fitting) and asked my name so that she could get me the dress. She got my dress and asked if I wanted to try it on... OF COURSE (I would be worried if people come in and don't try it on, but maybe some people just trust them to do a good job the first time). Okay, now you have to remember I just wanted to have the bust taken in slightly (it fit okay the first time, but I thought I would be more comfortable if it was tighter and I wasn't tugging on it all day). When she fitted me for the tighter bust she said that I needed some bra cups sewn in because, well, I didn't seem to fill out the top as much (surprise, surprise, hehe). Back to the story, so I put on the dress and I walk out of the dressing room. I am looking in the mirrors and no one is around again. I twirl around and check out the dress for probably another 5 minutes and no one comes out. I finally say "____? (the employees name) Could you come out here for a minute?" She came out and asked how I felt about the fit. I pointed to the bust area and showed her how it sort of puckered. I wanted to make sure I wasn't being ultra-critical and just noticing something that no one else would see. She noticed it too and looked back on my ticket to see who the seamstress was. Fortunately (or unfortunately, whichever way you want to look at it) the woman who sewed the dress in the beginning was working that night and would be able to 'help' me. She asked her to come out and I showed her what the problem was. She stated that it could be fixed with a few stitches (there are two layers, and she thought that if she stitched the top layer to the bottom layer when it was taught it would make everything line up). She put a few pins in and I took the dress off. I gave it back to her and she took it in the back to try and fix it real quick. She gave it back and I tried it on again. Same thing... nothing seemed to be different. I came out of the fitting room (getting slightly more irritated since I already had waited an extra 2 weeks and now it looked like it would be even longer to get my dress back). The employee helping me came out and I pointed at the bulge again and told her that it didn't fix it. She stated that maybe my chest was too big, which I stated to her that the bra cups were sewn in because I was not filling it out and if it was to tight because of those we could take them out. She got the seamstress again to come out and look at it. I think she was getting frustrated with me or the dress or was just tired because it was 7pm on a Friday, but whatever the reason she starts getting attitude and saying that there is just too much fabric and there is really nothing she can do about it. She tried to pull it taught again and sew down further (near my belly button) so that maybe it would fix it. She pinned it, I took it off and back to the sewing machine it went. I get it back a third time and it is... yep, you guessed it, STILL DOING IT. I come out of the dressing room and the employee can see on my face that yes it is still doing it and she can tell it is not fixed too (so it isn't just me being anal about it not fitting right). She goes back and gets the seamstress ANOTHER time. This time the seamstress is more upset and keeps saying that there is nothing she can do unless she takes the dress totally apart and starts to take out material in the middle of the chest (at this point I am pretty upset and thinking I BOUGHT THE DRESS FROM YOU, IT ISN'T MY FAULT IT HAS TOO MUCH MATERIAL, IF YOU CAN'T FIX IT DON'T SELL IT IN THE FIRST PLACE). This time she pulls about a half inch of the material up to the top and decides to try and pin it this way. Again, she pins, I take it off, and she sews. By this time I am pretty much just over the whole thing and thinking that I don't care because I will only wear it for a few hours. I get the dress back the fourth time and it is slightly better. I think you can still see it puckering, but at this point I am sick of dealing with it. I come out of the dressing room and the employee tries to comfort me and say it looks much better, but I am so sick of dealing with it that I say something like 'Sure, it's fine' and take it off for the 5th time. So all in all, I have had a pretty bad experience with David's Bridal and will NOT be recommending them to anyone in the future. I had heard a lot of people say that they wouldn't use them but didn't really have good reasons (they are a chain, impersonal sometimes, etc), but now I have some solid facts of why people should not use them... Read less
Services Used: Dress & Attire
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KTeach85
Wedding:
8/16/2008
0.5/5.0
For years, I have always heard awful things about DB. For that reason, I went elsewhere to find my dress. However, my one color is teal, and decided to go to David's Bridal because of their affiliation with Tuxedo junction so the colors would match. We have not picked up the dresses up yet, but I hope there are no problems. My wedding is not until July, but horror stories I heard, we decided to order early, and store them at are homes not to deal with them. The two times I went with my girls to try on dresses were the worst experiences of my whole wedding planning. I felt so bad for my BM's the consultants were rude, pushy and not willing to help. I want separate sashes for my girls, and I wound up getting them for the girls myself and putting on them. When you walk into a bridal salon, you should feel like a client,not a number. I felt extremely bad for the brides at DB, as this is such an important and exciting time in a girls life. The place I bought my dress from spent over 2 hours with me, one on one, and they were very personal. I could have been there for 4 hours and it would have been the same. If you're choosing Davids, go early, and be prepared to take care of yourself.
For years, I have always heard awful things about DB. For that reason, I went elsewhere to find my dress. However, my one Read more...
For years, I have always heard awful things about DB. For that reason, I went elsewhere to find my dress. However, my one color is teal, and decided to go to David's Bridal because of their affiliation with Tuxedo junction so the colors would match. We have not picked up the dresses up yet, but I hope there are no problems. My wedding is not until July, but horror stories I heard, we decided to order early, and store them at are homes not to deal with them. The two times I went with my girls to try on dresses were the worst experiences of my whole wedding planning. I felt so bad for my BM's the consultants were rude, pushy and not willing to help. I want separate sashes for my girls, and I wound up getting them for the girls myself and putting on them. When you walk into a bridal salon, you should feel like a client,not a number. I felt extremely bad for the brides at DB, as this is such an important and exciting time in a girls life. The place I bought my dress from spent over 2 hours with me, one on one, and they were very personal. I could have been there for 4 hours and it would have been the same. If you're choosing Davids, go early, and be prepared to take care of yourself. Read less
Services Used: Dress & Attire
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Ashley
Wedding:
8/2/2008
2.5/5.0
They are OK for dresses. They do have a large selection but the whole process could run a little smoother if you ask me.
They are OK for dresses. They do have a large selection but the whole process could run a little smoother if you ask me.
They are OK for dresses. They do have a large selection but the whole process could run a little smoother if you ask me. Read less
Services Used: Dress & Attire
Bg20
Anonymous
Wedding:
2+ years ago
4.5/5.0
I found a great dress at the Davids Bridal in San Diego.Their staff was very helpful and gave me one on one personal help.I also got an amazing deal on the dress that I choose.I really enjoyed my experience in this store and even recommended it to a few of my friends.
I found a great dress at the Davids Bridal in San Diego.Their staff was very helpful and gave me one on one personal Read more...
I found a great dress at the Davids Bridal in San Diego.Their staff was very helpful and gave me one on one personal help.I also got an amazing deal on the dress that I choose.I really enjoyed my experience in this store and even recommended it to a few of my friends. Read less
Services Used: Dress & Attire
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elisa
Wedding:
7/11/2008
1.0/5.0
I guess you get what you pay for. My Bridesmaids dresses were pretty but there was a lot of confusion and they discontinued the dress well before my wedding. The alterations for my dress were rushed and the results could have been better.
I guess you get what you pay for. My Bridesmaids dresses were pretty but there was a lot of confusion and they Read more...
I guess you get what you pay for. My Bridesmaids dresses were pretty but there was a lot of confusion and they discontinued the dress well before my wedding. The alterations for my dress were rushed and the results could have been better. Read less
Services Used: Dress & Attire
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A
Wedding:
6/28/2008
4.1/5.0
Visit this venue during the weekday. When it's not busy, the staff seems to be nicer and spend more time to find the best dress for you.
Visit this venue during the weekday. When it's not busy, the staff seems to be nicer and spend more time to find the best Read more...
Visit this venue during the weekday. When it's not busy, the staff seems to be nicer and spend more time to find the best dress for you. Read less
Services Used: Dress & Attire
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sanlo
Wedding:
6/7/2008
3.5/5.0
Initially I had a bad experience at David's Bridal the year before I began planning my wedding. I went to the Mission Valley store to shop for a dress and no one greeted me nor asked if I needed any assistance as I browsed through the store. I was completely ignored even as I walked towards the door to leave, no one approached me.
Over a year later when I was ready to purchase my dress, after no success finding something at two other bridal gown shops in the Mission Valley area- I went into David's Bridal Mission Valley store.
This time I was greeted with friendly service by bridal consultant Urzula. She helped me search for a dress without the pressure to buy something I didn't like (which was something I did not like about another bridal gown shop). I found my dress on a return visit. She helped me find a beautiful dress that made me feel and look like a bride the minute I tried it on and I bought it at a bargain price. Urzula was wonderful each time I called and came to the store. Urzula was very professional and sent me thank you notes for my initial visit to the store, one after the purchase of my dress, and I think another note after I got married. She followed up several times to check in with me about bridesmaids dresses. All of my bridesmaids and my matron of honor purchased their dresses through David's Bridal. All felt that the prices were reasonable and each looked stunning.
Alterations is what is costly.
The one thing that was an issue for me is that when I picked up my dress after my final fitting, it was supposed to be flawless instead it was missing beads and had a few loose ones(a bead check was already done) and there was a pen mark on it (it was already spot cleaned). This was days before my wedding and they resolved those issues in a timely manner and my dress was ready for my wedding day.
Initially I had a bad experience at David's Bridal the year before I began planning my wedding. I went to the Mission Read more...
Initially I had a bad experience at David's Bridal the year before I began planning my wedding. I went to the Mission Valley store to shop for a dress and no one greeted me nor asked if I needed any assistance as I browsed through the store. I was completely ignored even as I walked towards the door to leave, no one approached me.
Over a year later when I was ready to purchase my dress, after no success finding something at two other bridal gown shops in the Mission Valley area- I went into David's Bridal Mission Valley store.
This time I was greeted with friendly service by bridal consultant Urzula. She helped me search for a dress without the pressure to buy something I didn't like (which was something I did not like about another bridal gown shop). I found my dress on a return visit. She helped me find a beautiful dress that made me feel and look like a bride the minute I tried it on and I bought it at a bargain price. Urzula was wonderful each time I called and came to the store. Urzula was very professional and sent me thank you notes for my initial visit to the store, one after the purchase of my dress, and I think another note after I got married. She followed up several times to check in with me about bridesmaids dresses. All of my bridesmaids and my matron of honor purchased their dresses through David's Bridal. All felt that the prices were reasonable and each looked stunning.
Alterations is what is costly.
The one thing that was an issue for me is that when I picked up my dress after my final fitting, it was supposed to be flawless instead it was missing beads and had a few loose ones(a bead check was already done) and there was a pen mark on it (it was already spot cleaned). This was days before my wedding and they resolved those issues in a timely manner and my dress was ready for my wedding day. Read less
Services Used: Dress & Attire
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Stephanie
Wedding:
4/26/2008
4.8/5.0
I had a very specific dress in mind (tea length) for my wedding dress and admit that I doubted David's Bridal would have what I was looking for. Not only did I find the perfect dress but it was only $350 (as opposed to $3,500)!!! I recommend every bride check here first before settling on buying an expensive gown.
I had a very specific dress in mind (tea length) for my wedding dress and admit that I doubted David's Bridal would have Read more...
I had a very specific dress in mind (tea length) for my wedding dress and admit that I doubted David's Bridal would have what I was looking for. Not only did I find the perfect dress but it was only $350 (as opposed to $3,500)!!! I recommend every bride check here first before settling on buying an expensive gown. Read less
Services Used: Dress & Attire
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Rainbo
Wedding:
4/19/2008
3.8/5.0
They were great here. I found my wedding dress by the third time I tried it on :) The customer service reps were all nice and helped me choose the right style for my frame. The only fall back was whatever the cleaned the dress with the day before the wedding. I had a rash on our honeymoon!
They were great here. I found my wedding dress by the third time I tried it on :) The customer service reps were all nice Read more...
They were great here. I found my wedding dress by the third time I tried it on :) The customer service reps were all nice and helped me choose the right style for my frame. The only fall back was whatever the cleaned the dress with the day before the wedding. I had a rash on our honeymoon! Read less
Services Used: Dress & Attire
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Mrs. G
Wedding:
4/5/2008
3.0/5.0
We ordered out invitations online on Davids Bridal Wedbsite. They served their purpose. we werent into super fancy inviations that cost alot. We wanted simple, classy and inexpensive invites...and we got them. They turned out real nice considering what we paid. I would order invites thru them again.
We ordered out invitations online on Davids Bridal Wedbsite. They served their purpose. we werent into super fancy Read more...
We ordered out invitations online on Davids Bridal Wedbsite. They served their purpose. we werent into super fancy inviations that cost alot. We wanted simple, classy and inexpensive invites...and we got them. They turned out real nice considering what we paid. I would order invites thru them again. Read less
Services Used: Invitations
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baurki
Wedding:
2/16/2008
3.8/5.0
They are alright. There are lots of choices and you can definately find what you want, but its all for a price. If you hit them when they havea sale that is great and if you buy your bride's maid's dresses there there is a discount involve. However avoid alterations at all costs, they do a great job and can do almost anything, but they charge an arm and a leg for it. Also if you are looking for a more intimmate setting this is not the place because it is a chain and girl it is busy!

On another not I got my invitations from them and they were absolutely beautiful and because I bought my dress there I got a discount! The invitations can be as plain or as ornate as you want them to be. Its all about saving where you are forking the dough over yourself so if they have what you are looking for, then its not so bad, and they tend to print more invitations then you order so you get a couple extra of everything you order normally!
They are alright. There are lots of choices and you can definately find what you want, but its all for a price. If you hit Read more...
They are alright. There are lots of choices and you can definately find what you want, but its all for a price. If you hit them when they havea sale that is great and if you buy your bride's maid's dresses there there is a discount involve. However avoid alterations at all costs, they do a great job and can do almost anything, but they charge an arm and a leg for it. Also if you are looking for a more intimmate setting this is not the place because it is a chain and girl it is busy!

On another not I got my invitations from them and they were absolutely beautiful and because I bought my dress there I got a discount! The invitations can be as plain or as ornate as you want them to be. Its all about saving where you are forking the dough over yourself so if they have what you are looking for, then its not so bad, and they tend to print more invitations then you order so you get a couple extra of everything you order normally! Read less
Services Used: Dress & Attire, Invitations
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JJ2007
Wedding:
9/22/2007
3.8/5.0
I LOVE David's Bridal! They had many different selections with great prices!
I LOVE David's Bridal! They had many different selections with great prices!
I LOVE David's Bridal! They had many different selections with great prices! Read less
Services Used: Dress & Attire
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danielle
Wedding:
9/2/2007
2.7/5.0
It was super busy and my dress attendant rushed me through and limited the amount of dresses I could try and only gave us an hour. That was very frustrating, as every bride wants to find the perfect dress. Great value for the price though, and a good selection. I ended up getting a fairly plain dress and having it hand-beaded by someone else, as their dresses are poorly made.
It was super busy and my dress attendant rushed me through and limited the amount of dresses I could try and only gave us Read more...
It was super busy and my dress attendant rushed me through and limited the amount of dresses I could try and only gave us an hour. That was very frustrating, as every bride wants to find the perfect dress. Great value for the price though, and a good selection. I ended up getting a fairly plain dress and having it hand-beaded by someone else, as their dresses are poorly made. Read less
Services Used: Dress & Attire
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Hannah Pemberton
Wedding:
8/11/2007
5.0/5.0
A great one-stop-shop for all your dress needs! I got my dress, underskirt, bodysuit, shoes, and tiara here. The only thing I did not buy was the veil, because it was way overpriced. I also had all my alterations done here, which were perfect and fully guaranteed. I got a Vera Wang knock-off for $550, whereas the original had been $9000! I highly recommend them!
A great one-stop-shop for all your dress needs! I got my dress, underskirt, bodysuit, shoes, and tiara here. The only Read more...
A great one-stop-shop for all your dress needs! I got my dress, underskirt, bodysuit, shoes, and tiara here. The only thing I did not buy was the veil, because it was way overpriced. I also had all my alterations done here, which were perfect and fully guaranteed. I got a Vera Wang knock-off for $550, whereas the original had been $9000! I highly recommend them! Read less
Services Used: Dress & Attire
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Jessica
Wedding:
7/28/2007
3.8/5.0
I live in Texas and my wedding was in California. They shipped my dress from Texas to California for little charge. The Sales assoc. in Texas were wonderful and very helpful. I would recomond not doing your alterations there because their prices are outrageous! Once in San Diego, the assoc. were so rude and could not care. No matter how many times I or my bridemaids went to the store they could never look up my name in the computer to see what my girls need or have done. Than they had lost their shoes and would not return our phone calls with promises of calling us back, never did. They wanted to charge my bridesmaid for her dyed shoes when she had already paid, but because they did not write that in the computer we had to fight for her not to pay again and we won. It was awful experince with their staff, but it is so convenient to have so many stores for my bridemaids to go too and many selections.
I live in Texas and my wedding was in California. They shipped my dress from Texas to California for little charge. The Read more...
I live in Texas and my wedding was in California. They shipped my dress from Texas to California for little charge. The Sales assoc. in Texas were wonderful and very helpful. I would recomond not doing your alterations there because their prices are outrageous! Once in San Diego, the assoc. were so rude and could not care. No matter how many times I or my bridemaids went to the store they could never look up my name in the computer to see what my girls need or have done. Than they had lost their shoes and would not return our phone calls with promises of calling us back, never did. They wanted to charge my bridesmaid for her dyed shoes when she had already paid, but because they did not write that in the computer we had to fight for her not to pay again and we won. It was awful experince with their staff, but it is so convenient to have so many stores for my bridemaids to go too and many selections. Read less
Services Used: Dress & Attire
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weddedgirl86
Wedding:
7/16/2007
4.1/5.0
David's bridal is a good place to go if you're on a budget. You can find nice dresses that are not as expensive as in other places. The attention is pretty decent, they are very willing to help you. As I said before, I recommend this place is you don't wanna spend a lot of money, of course there are more expensive options in the store if you want something more sophisticated.
David's bridal is a good place to go if you're on a budget. You can find nice dresses that are not as expensive as in Read more...
David's bridal is a good place to go if you're on a budget. You can find nice dresses that are not as expensive as in other places. The attention is pretty decent, they are very willing to help you. As I said before, I recommend this place is you don't wanna spend a lot of money, of course there are more expensive options in the store if you want something more sophisticated. Read less
Services Used: Dress & Attire
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edally
Wedding:
7/14/2007
2.6/5.0
Service was horrible. We went on a very busy day. Once we were helped (1 hour after our apt time) then all was great.
Service was horrible. We went on a very busy day. Once we were helped (1 hour after our apt time) then all was great.
Service was horrible. We went on a very busy day. Once we were helped (1 hour after our apt time) then all was great. Read less
Services Used: Dress & Attire
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KLC
Wedding:
7/7/2007
4.4/5.0
The only thing I did not like about purchasing my dress here was the fact that you MUST have an appointment in order to try on the dresses. Other than that, they have a great variety, and eventually you will try on the perfect dress!
The only thing I did not like about purchasing my dress here was the fact that you MUST have an appointment in order to Read more...
The only thing I did not like about purchasing my dress here was the fact that you MUST have an appointment in order to try on the dresses. Other than that, they have a great variety, and eventually you will try on the perfect dress! Read less
Services Used: Wedding Cake, Dress & Attire
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ani8stacia
Wedding:
6/30/2007
4.5/5.0
Unlike those I've talked to, I had a wonderful experience at David's Bridal when I went to go find my dress. The woman who helped me was so kind and took the time to really find the perfect dress for me. She listened to what I liked and disliked and brought out dresses that I loved. She even brought out dresses I didn't think I'd love but when I tried them on I saw why she brought them out. The dress I chose was not one I would have chosen if I only saw a picture of it. It was perfect. And she was kind enough to write me a thoughtful thank you card after my purchase. Quality service!
Unlike those I've talked to, I had a wonderful experience at David's Bridal when I went to go find my dress. The woman who Read more...
Unlike those I've talked to, I had a wonderful experience at David's Bridal when I went to go find my dress. The woman who helped me was so kind and took the time to really find the perfect dress for me. She listened to what I liked and disliked and brought out dresses that I loved. She even brought out dresses I didn't think I'd love but when I tried them on I saw why she brought them out. The dress I chose was not one I would have chosen if I only saw a picture of it. It was perfect. And she was kind enough to write me a thoughtful thank you card after my purchase. Quality service! Read less
Services Used: Dress & Attire
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dd_ricario
Wedding:
4/15/2007
4.8/5.0
David's Bridal has a wide array of gowns in different colors and sizes. I got a simple strapless, champagne colored gown with beading and was pleased to find out that it was on sale. The only thing that I'm not pleased with is the fact that you need to have an appointment to take a look at their wedding dresses. You can't just show up in their store and shop for one. The gown I got is actually a bridesmaid's dress but it turned out perfect anyway. Minimal and not pouffy or frilly.
David's Bridal has a wide array of gowns in different colors and sizes. I got a simple strapless, champagne colored gown Read more...
David's Bridal has a wide array of gowns in different colors and sizes. I got a simple strapless, champagne colored gown with beading and was pleased to find out that it was on sale. The only thing that I'm not pleased with is the fact that you need to have an appointment to take a look at their wedding dresses. You can't just show up in their store and shop for one. The gown I got is actually a bridesmaid's dress but it turned out perfect anyway. Minimal and not pouffy or frilly. Read less
Services Used: Dress & Attire
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Rachel
Wedding:
3/24/2007
3.0/5.0
Go to David's Bridal if you want to get the best value for your money. Make sure that you go to some bridal boutiques to be treated like a princess as you will not have this at David's Bridal. My alterations cost more than my dress and you MUST get them done there if you want them to press your gown for free.
Go to David's Bridal if you want to get the best value for your money. Make sure that you go to some bridal boutiques to Read more...
Go to David's Bridal if you want to get the best value for your money. Make sure that you go to some bridal boutiques to be treated like a princess as you will not have this at David's Bridal. My alterations cost more than my dress and you MUST get them done there if you want them to press your gown for free. Read less
Services Used: Dress & Attire
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Aimee
Wedding:
10/15/2006
3.3/5.0
This may seem like a strange rating for David's compared to what some brides have said, but I actually had a pretty good experience there. I found a beautiful dress on my first visit there, the sales girl appointed to me was attentive and helpful, I didn't really feel very rushed (like I did at some other stores), and the dress actually came in really early! And it was a bargain!
The only thing that was a little negative was that the lines were always a horrendous wait and the staff wasn't always very professional and didn't put you before their agenda. But that's it! Everything else
worked out just perfectly!
This may seem like a strange rating for David's compared to what some brides have said, but I actually had a pretty good Read more...
This may seem like a strange rating for David's compared to what some brides have said, but I actually had a pretty good experience there. I found a beautiful dress on my first visit there, the sales girl appointed to me was attentive and helpful, I didn't really feel very rushed (like I did at some other stores), and the dress actually came in really early! And it was a bargain!
The only thing that was a little negative was that the lines were always a horrendous wait and the staff wasn't always very professional and didn't put you before their agenda. But that's it! Everything else
worked out just perfectly! Read less
Services Used: Dress & Attire
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ittybitty
Wedding:
9/9/2006
3.8/5.0
We got all the bridesmaids dresses here. We loved that they had the color & style we wanted in stock for everyone, and also that the girls had the option to order online. Also great that they coordinated with After Hours so the guys' vests/ties could match the ladies' dresses. I wasn't a big fan of the "big corporation" feel of the store, but the price was right and the service was quick and fast.
We got all the bridesmaids dresses here. We loved that they had the color & style we wanted in stock for everyone, and Read more...
We got all the bridesmaids dresses here. We loved that they had the color & style we wanted in stock for everyone, and also that the girls had the option to order online. Also great that they coordinated with After Hours so the guys' vests/ties could match the ladies' dresses. I wasn't a big fan of the "big corporation" feel of the store, but the price was right and the service was quick and fast. Read less
Services Used: Dress & Attire
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Abby
Wedding:
7/1/2006
3.5/5.0
Got my dress, bridesmaid & flower girl dresses and alterations. Alterations were expensive and I was not pleased. Get your dress there and altered elsewhere. Make sure you order your bridesmaid and flower girl stuff early!
Got my dress, bridesmaid & flower girl dresses and alterations. Alterations were expensive and I was not pleased. Get your Read more...
Got my dress, bridesmaid & flower girl dresses and alterations. Alterations were expensive and I was not pleased. Get your dress there and altered elsewhere. Make sure you order your bridesmaid and flower girl stuff early! Read less
Services Used: Dress & Attire
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mrsplumb
Wedding:
7/9/2005
5.0/5.0
I could not have designed a more perfect dress. I did not make my goal weight and they had to expand the dress an inch, so i asked if they could replace the zipper with a tie down, they said no problem! I was SOOOOOOO pleased with the result, i wore the top again during my honeymoon with a nice black skirt, and everyone loved it!!
I could not have designed a more perfect dress. I did not make my goal weight and they had to expand the dress an inch, so Read more...
I could not have designed a more perfect dress. I did not make my goal weight and they had to expand the dress an inch, so i asked if they could replace the zipper with a tie down, they said no problem! I was SOOOOOOO pleased with the result, i wore the top again during my honeymoon with a nice black skirt, and everyone loved it!! Read less
Services Used: Dress & Attire
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Jessie
Wedding:
2/25/2005
4.7/5.0
Many dresses and styles to choose from, as well as accessories. The sales people were helpful and friendly.
Many dresses and styles to choose from, as well as accessories. The sales people were helpful and friendly.
Many dresses and styles to choose from, as well as accessories. The sales people were helpful and friendly. Read less
Services Used: Dress & Attire
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Paula
Wedding:
12/4/2004
3.8/5.0
I purchased my dress in Florida and had it shipped here to San Diego for my wedding. I also had five bridesmaids that got their dresses at David's Bridal. All of my Bridesmaids had to be measured at a store near them and have their measurements sent to the San Diego store. My dress did arrive to San Diego on time, however they never called me when it came in, I had to follow up with them a few times. The salesgirls were friendly although, not extremely helpful. We could not find shoes that we liked here. Prices are decent but they are lacking quality of service. If you are on a budget, this is the place to go because the gown was beautiful and the alterations were satisfactory too.
I purchased my dress in Florida and had it shipped here to San Diego for my wedding. I also had five bridesmaids that got Read more...
I purchased my dress in Florida and had it shipped here to San Diego for my wedding. I also had five bridesmaids that got their dresses at David's Bridal. All of my Bridesmaids had to be measured at a store near them and have their measurements sent to the San Diego store. My dress did arrive to San Diego on time, however they never called me when it came in, I had to follow up with them a few times. The salesgirls were friendly although, not extremely helpful. We could not find shoes that we liked here. Prices are decent but they are lacking quality of service. If you are on a budget, this is the place to go because the gown was beautiful and the alterations were satisfactory too. Read less
Services Used: Dress & Attire
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nazbogirl
Wedding:
7/5/2003
4.4/5.0
There are great deals on dresses starting in January. This may only discount the dress you want $50-100, but that may allow you to get a great veil. Great selection and also great seamstress on site!
There are great deals on dresses starting in January. This may only discount the dress you want $50-100, but that may Read more...
There are great deals on dresses starting in January. This may only discount the dress you want $50-100, but that may allow you to get a great veil. Great selection and also great seamstress on site! Read less
Services Used: Dress & Attire

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980 Camino De La Reina, San Diego, CA 92108 See On Map
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