Nophoto 130

Davids Bridal

Woodbridge , VA

LOCATION

14403 Potomac Mills Road, Potomac Festival I
Woodbridge, VA 22192 US

PHONE

703-490-8940

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.
Dress & Attire

REVIEWS

3.6
out of 5.0
3.5/5.0
3.3/5.0
3.4/5.0
4.2/5.0
3.5/5.0
Sort by
Default vendor profile pic
Anonymous
Wedding:
Recently Married
2.2/5.0
More interested in commission recommend depending on what you are looking
More interested in commission recommend depending on what you are looking
More interested in commission recommend depending on what you are looking Read less
Services Used: Dress & Attire
Bg21
Anonymous
Wedding:
Recently Married
3.4/5.0
My experience at David's Bridal was kind of odd. The lady who was doing my appointment was running late because of a previous one so she told me I had a limit of 3 dresses to try on and that I needed to hurry because there was an appointment after me. I was immediately thrown off by her comment and did not think this was normal. My Mother was more furious that I was so she spoke up to the manager and the manager was mortified. She had a stern talk with the attendant (which was awkward for me) but afterwards, she was very nice and allowed me to try on as many dresses as I wanted. I must have caught them on a bad day because they same lady did my friends appointment for her wedding dress and she seemed okay then. I ended up buying a David's Bridal wedding dress later on, not at my appointment.
My experience at David's Bridal was kind of odd. The lady who was doing my appointment was running late because of a Read more...
My experience at David's Bridal was kind of odd. The lady who was doing my appointment was running late because of a previous one so she told me I had a limit of 3 dresses to try on and that I needed to hurry because there was an appointment after me. I was immediately thrown off by her comment and did not think this was normal. My Mother was more furious that I was so she spoke up to the manager and the manager was mortified. She had a stern talk with the attendant (which was awkward for me) but afterwards, she was very nice and allowed me to try on as many dresses as I wanted. I must have caught them on a bad day because they same lady did my friends appointment for her wedding dress and she seemed okay then. I ended up buying a David's Bridal wedding dress later on, not at my appointment. Read less
Services Used: Dress & Attire
Default vendor profile pic
Anonymous
Wedding:
Recently Married
5.0/5.0
The staff was really friendly and helpful with helping find brides maids dresses and making sure they could be ordered in my colors
The staff was really friendly and helpful with helping find brides maids dresses and making sure they could be ordered in Read more...
The staff was really friendly and helpful with helping find brides maids dresses and making sure they could be ordered in my colors Read less
Services Used: Dress & Attire
Default vendor profile pic
Anonymous
Wedding:
Recently Married
1.0/5.0
The reputation for this store location (Woodbridge, VA) has been negative for years. I was informed there was a leadership change for the company and some modifications were made to the company structure, such as mandatory appointments must be made now. I was more hopeful to receive better customer service and management would not be driven by commission. A week before my wedding, I needed to exchange a bridesmaid dress for a different size. I completely understood prior going to the store that I could not get a brand new dress from the warehouse and I was willing to get a dress off the rack. A young sales associate, which was very friendly, called another store and offered to ship the dress overnight. Of course I needed to pay the overnight shipping charge, which was fine. The young sales associate consulted with her manager. The manager on site, overall was very rude and nonchalant. Pretty much gave the expression of, "it's not my problem." She stated that I could not do an exchange, because the new dress is not in the store. So she claimed the only option was to do a store credit and I had to purchase something in HER store and I have to pay for the new bridesmaid dress. So pretty much spend double the amount. It was the most ridiculous thing I have heard, especially since I have worked in retail and knew she was trying to keep her original sale in HER store. I told her that maybe I should go to another David's Bridal store and maybe they could assist me better, the manager replied, ok that's fine (again, nonchalant). I called another Davids Bridal location (Springfield, VA), and explained what just occurred and what I would like to do. Bottom line, the manager of this store was SO friendly. They gave me the option to do a store credit and they would send the store credit to the store that had my new bridesmaid dress. I just questioned why this option was not given to me from the beginning. Kudos to the Springfield, VA store!
The reputation for this store location (Woodbridge, VA) has been negative for years. I was informed there was a leadership Read more...
The reputation for this store location (Woodbridge, VA) has been negative for years. I was informed there was a leadership change for the company and some modifications were made to the company structure, such as mandatory appointments must be made now. I was more hopeful to receive better customer service and management would not be driven by commission. A week before my wedding, I needed to exchange a bridesmaid dress for a different size. I completely understood prior going to the store that I could not get a brand new dress from the warehouse and I was willing to get a dress off the rack. A young sales associate, which was very friendly, called another store and offered to ship the dress overnight. Of course I needed to pay the overnight shipping charge, which was fine. The young sales associate consulted with her manager. The manager on site, overall was very rude and nonchalant. Pretty much gave the expression of, "it's not my problem." She stated that I could not do an exchange, because the new dress is not in the store. So she claimed the only option was to do a store credit and I had to purchase something in HER store and I have to pay for the new bridesmaid dress. So pretty much spend double the amount. It was the most ridiculous thing I have heard, especially since I have worked in retail and knew she was trying to keep her original sale in HER store. I told her that maybe I should go to another David's Bridal store and maybe they could assist me better, the manager replied, ok that's fine (again, nonchalant). I called another Davids Bridal location (Springfield, VA), and explained what just occurred and what I would like to do. Bottom line, the manager of this store was SO friendly. They gave me the option to do a store credit and they would send the store credit to the store that had my new bridesmaid dress. I just questioned why this option was not given to me from the beginning. Kudos to the Springfield, VA store! Read less
Services Used: Dress & Attire
Default vendor profile pic
Tracy
Wedding:
10/4/2014
1.0/5.0
My daughters first and hopefully last wedding...the lady that helped us with the dress was not overly friendly or informative when she went to try on dresses...they did not have any of the 60+ dresses she had picked out on line...she did find a dress though...when her dress arrived at the store we were notified that we had 7 days to pick up the dress or it would be sent back...very rudely on the phone...also the dress was already paid for in full....nobody helped her try the dress on to see if any alterations needed to be done...we got a plastic bag to put a wedding dress in...very disappointed...also bought a flower girl dress with the same experience...no help...was not happy with the services at all
My daughters first and hopefully last wedding...the lady that helped us with the dress was not overly friendly or Read more...
My daughters first and hopefully last wedding...the lady that helped us with the dress was not overly friendly or informative when she went to try on dresses...they did not have any of the 60+ dresses she had picked out on line...she did find a dress though...when her dress arrived at the store we were notified that we had 7 days to pick up the dress or it would be sent back...very rudely on the phone...also the dress was already paid for in full....nobody helped her try the dress on to see if any alterations needed to be done...we got a plastic bag to put a wedding dress in...very disappointed...also bought a flower girl dress with the same experience...no help...was not happy with the services at all Read less
Services Used: Dress & Attire
Default vendor profile pic
Kelli
Wedding:
9/26/2014
4.7/5.0
I was able to get my dress, garter, the bridesmaid dresses from here. Great colors to choose from. My dress was amazing!
I was able to get my dress, garter, the bridesmaid dresses from here. Great colors to choose from. My dress was amazing!
I was able to get my dress, garter, the bridesmaid dresses from here. Great colors to choose from. My dress was amazing! Read less
Services Used: Dress & Attire
Default vendor profile pic
Jenna
Wedding:
5/17/2014
3.5/5.0
I had a great time trying on wedding dresses. My consultant helped me throughout the afternoon. I found the perfect dress and ordered according to the size I tried on. When I went to go pick it up, the dress did not fit. I was advised that I was supposed to order a size up from what I really tried on that day. They had to reorder the dress in the next size and I had to wait again. The store did have a good selection of dresses. They were always having a sale, which is good.
I had a great time trying on wedding dresses. My consultant helped me throughout the afternoon. I found the perfect dress Read more...
I had a great time trying on wedding dresses. My consultant helped me throughout the afternoon. I found the perfect dress and ordered according to the size I tried on. When I went to go pick it up, the dress did not fit. I was advised that I was supposed to order a size up from what I really tried on that day. They had to reorder the dress in the next size and I had to wait again. The store did have a good selection of dresses. They were always having a sale, which is good. Read less
Services Used: Dress & Attire
Default vendor profile pic
Cindy
Wedding:
3/9/2014
4.2/5.0
Found a beautiful dress within budget and was able to get it ordered, altered and picked up with a short amount of time for a last minute wedding date change. The staff was very friendly and accommodating to all of the needs of the bride.
Found a beautiful dress within budget and was able to get it ordered, altered and picked up with a short amount of time Read more...
Found a beautiful dress within budget and was able to get it ordered, altered and picked up with a short amount of time for a last minute wedding date change. The staff was very friendly and accommodating to all of the needs of the bride. Read less
Services Used: Dress & Attire
Default vendor profile pic
Mila
Wedding:
3/1/2014
4.2/5.0
Enjoyed working with them. The fact that they had many more options than other places I looked at is why I chose to work with them. I would recommend to a friend.
Enjoyed working with them. The fact that they had many more options than other places I looked at is why I chose to work Read more...
Enjoyed working with them. The fact that they had many more options than other places I looked at is why I chose to work with them. I would recommend to a friend. Read less
Services Used: Dress & Attire
Default vendor profile pic
Natasha
Wedding:
10/20/2013
4.4/5.0
I found my dress, the bridesmaids, and my moms dress all on the first "hunting" day :). Even though we had a reservation, we had to wait quite a while to be seen and try on dresses. That was ok with me because I got to look around and pick out dresses on my own. They were very helpful and actually picked out my dress after asking me a few questions and seeing me in two dresses I picked out. She went right to the rack and picked the perfect dress. Couldn't be happier. Scheduling for fittings was a little rough. They wanted to schedule me way too far in advance for my wedding, so I had to call back and reschedule when I got someone else on the phone. Still had a great time and I love my dress!
I found my dress, the bridesmaids, and my moms dress all on the first "hunting" day :). Even though we had a reservation, Read more...
I found my dress, the bridesmaids, and my moms dress all on the first "hunting" day :). Even though we had a reservation, we had to wait quite a while to be seen and try on dresses. That was ok with me because I got to look around and pick out dresses on my own. They were very helpful and actually picked out my dress after asking me a few questions and seeing me in two dresses I picked out. She went right to the rack and picked the perfect dress. Couldn't be happier. Scheduling for fittings was a little rough. They wanted to schedule me way too far in advance for my wedding, so I had to call back and reschedule when I got someone else on the phone. Still had a great time and I love my dress! Read less
Services Used: Dress & Attire
Thanks for visiting the vendor listing for Davids Bridal
Please let this vendor know that you found them on the WeddingWire Network.
Ww logo
 
Nophoto 220