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Davids Bridal

Woodbridge , VA

LOCATION

14403 Potomac Mills Road, Potomac Festival I
Woodbridge, VA 22192 US

PHONE

703-490-8940

WEBSITE

View website
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Dress & Attire

REVIEWS

3.6
out of 5.0
3.5/5.0
3.4/5.0
3.4/5.0
4.2/5.0
3.6/5.0
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Anonymous
Wedding:
Recently Married
4.6/5.0
I had a great time choosing my dress, They were very understanding and took the time to talk to me to get the styles that I had in my mind out and into dresses. They were very nice and I had a blast!
I had a great time choosing my dress, They were very understanding and took the time to talk to me to get the styles that Read more...
I had a great time choosing my dress, They were very understanding and took the time to talk to me to get the styles that I had in my mind out and into dresses. They were very nice and I had a blast! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
I loved shopping here! Everyone was so helpful!! My dress was beautiful and I had my purse and shoes died to match!! They all looked so perfect!!
I loved shopping here! Everyone was so helpful!! My dress was beautiful and I had my purse and shoes died to match!! They Read more...
I loved shopping here! Everyone was so helpful!! My dress was beautiful and I had my purse and shoes died to match!! They all looked so perfect!! Read less
Services Used: Dress & Attire
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Private User
Wedding:
5/5/2016
5.0/5.0
She was absolutely amazing! She listened to what I wanted and stayed within my budget. They definitely made me feel special!
She was absolutely amazing! She listened to what I wanted and stayed within my budget. They definitely made me feel Read more...
She was absolutely amazing! She listened to what I wanted and stayed within my budget. They definitely made me feel special! Read less
Services Used: Dress & Attire
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Briana Hale
Wedding:
6/20/2015
2.7/5.0
The store was so busy when I went to get my dress that the person who was supposed to help me pretty much just abandoned me. Thankfully I knew what I wanted and purchased it. The people who work here are pretty incompetent. However, the dresses are priced so cheaply. They are really nice dresses with reasonable prices. I love my dress just not the people who work here.
The store was so busy when I went to get my dress that the person who was supposed to help me pretty much just abandoned Read more...
The store was so busy when I went to get my dress that the person who was supposed to help me pretty much just abandoned me. Thankfully I knew what I wanted and purchased it. The people who work here are pretty incompetent. However, the dresses are priced so cheaply. They are really nice dresses with reasonable prices. I love my dress just not the people who work here. Read less
Services Used: Dress & Attire
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Sarah
Wedding:
1/3/2015
4.8/5.0
This David's Bridal location was very friendly and very helpful. I needed to have my dress shortened and I needed to add the bustle. The alterations department designed a special bustle for my particular dress. I was very pleased with their work!

I also had my bridesmaids order their dresses through David's. They made it super simple and easy!
This David's Bridal location was very friendly and very helpful. I needed to have my dress shortened and I needed to add Read more...
This David's Bridal location was very friendly and very helpful. I needed to have my dress shortened and I needed to add the bustle. The alterations department designed a special bustle for my particular dress. I was very pleased with their work!

I also had my bridesmaids order their dresses through David's. They made it super simple and easy! Read less
Services Used: Dress & Attire
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Tracy
Wedding:
10/4/2014
1.0/5.0
My daughters first and hopefully last wedding...the lady that helped us with the dress was not overly friendly or informative when she went to try on dresses...they did not have any of the 60+ dresses she had picked out on line...she did find a dress though...when her dress arrived at the store we were notified that we had 7 days to pick up the dress or it would be sent back...very rudely on the phone...also the dress was already paid for in full....nobody helped her try the dress on to see if any alterations needed to be done...we got a plastic bag to put a wedding dress in...very disappointed...also bought a flower girl dress with the same experience...no help...was not happy with the services at all
My daughters first and hopefully last wedding...the lady that helped us with the dress was not overly friendly or Read more...
My daughters first and hopefully last wedding...the lady that helped us with the dress was not overly friendly or informative when she went to try on dresses...they did not have any of the 60+ dresses she had picked out on line...she did find a dress though...when her dress arrived at the store we were notified that we had 7 days to pick up the dress or it would be sent back...very rudely on the phone...also the dress was already paid for in full....nobody helped her try the dress on to see if any alterations needed to be done...we got a plastic bag to put a wedding dress in...very disappointed...also bought a flower girl dress with the same experience...no help...was not happy with the services at all Read less
Services Used: Dress & Attire
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Kelli
Wedding:
9/26/2014
4.7/5.0
I was able to get my dress, garter, the bridesmaid dresses from here. Great colors to choose from. My dress was amazing!
I was able to get my dress, garter, the bridesmaid dresses from here. Great colors to choose from. My dress was amazing!
I was able to get my dress, garter, the bridesmaid dresses from here. Great colors to choose from. My dress was amazing! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.2/5.0
I only had to visit the store a few times and overall was satisfied with my experience. The dress that I ended up going with was a bit more expensive than what I was originally intending to buy but that’s okay . My dress was beautiful but we customized the dress until it became mine. David’s Bridal made that happen. I am so happy with how my dress turned out and I have received so many compliments on how perfect my dress was. It was breathtaking and I did not want to take it off!
I only had to visit the store a few times and overall was satisfied with my experience. The dress that I ended up going Read more...
I only had to visit the store a few times and overall was satisfied with my experience. The dress that I ended up going with was a bit more expensive than what I was originally intending to buy but that’s okay . My dress was beautiful but we customized the dress until it became mine. David’s Bridal made that happen. I am so happy with how my dress turned out and I have received so many compliments on how perfect my dress was. It was breathtaking and I did not want to take it off! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
The staff was really friendly and helpful with helping find brides maids dresses and making sure they could be ordered in my colors
The staff was really friendly and helpful with helping find brides maids dresses and making sure they could be ordered in Read more...
The staff was really friendly and helpful with helping find brides maids dresses and making sure they could be ordered in my colors Read less
Services Used: Dress & Attire
Default vendor profile pic
Anonymous
Wedding:
1+ year ago
1.0/5.0
The reputation for this store location (Woodbridge, VA) has been negative for years. I was informed there was a leadership change for the company and some modifications were made to the company structure, such as mandatory appointments must be made now. I was more hopeful to receive better customer service and management would not be driven by commission. A week before my wedding, I needed to exchange a bridesmaid dress for a different size. I completely understood prior going to the store that I could not get a brand new dress from the warehouse and I was willing to get a dress off the rack. A young sales associate, which was very friendly, called another store and offered to ship the dress overnight. Of course I needed to pay the overnight shipping charge, which was fine. The young sales associate consulted with her manager. The manager on site, overall was very rude and nonchalant. Pretty much gave the expression of, "it's not my problem." She stated that I could not do an exchange, because the new dress is not in the store. So she claimed the only option was to do a store credit and I had to purchase something in HER store and I have to pay for the new bridesmaid dress. So pretty much spend double the amount. It was the most ridiculous thing I have heard, especially since I have worked in retail and knew she was trying to keep her original sale in HER store. I told her that maybe I should go to another David's Bridal store and maybe they could assist me better, the manager replied, ok that's fine (again, nonchalant). I called another Davids Bridal location (Springfield, VA), and explained what just occurred and what I would like to do. Bottom line, the manager of this store was SO friendly. They gave me the option to do a store credit and they would send the store credit to the store that had my new bridesmaid dress. I just questioned why this option was not given to me from the beginning. Kudos to the Springfield, VA store!
The reputation for this store location (Woodbridge, VA) has been negative for years. I was informed there was a leadership Read more...
The reputation for this store location (Woodbridge, VA) has been negative for years. I was informed there was a leadership change for the company and some modifications were made to the company structure, such as mandatory appointments must be made now. I was more hopeful to receive better customer service and management would not be driven by commission. A week before my wedding, I needed to exchange a bridesmaid dress for a different size. I completely understood prior going to the store that I could not get a brand new dress from the warehouse and I was willing to get a dress off the rack. A young sales associate, which was very friendly, called another store and offered to ship the dress overnight. Of course I needed to pay the overnight shipping charge, which was fine. The young sales associate consulted with her manager. The manager on site, overall was very rude and nonchalant. Pretty much gave the expression of, "it's not my problem." She stated that I could not do an exchange, because the new dress is not in the store. So she claimed the only option was to do a store credit and I had to purchase something in HER store and I have to pay for the new bridesmaid dress. So pretty much spend double the amount. It was the most ridiculous thing I have heard, especially since I have worked in retail and knew she was trying to keep her original sale in HER store. I told her that maybe I should go to another David's Bridal store and maybe they could assist me better, the manager replied, ok that's fine (again, nonchalant). I called another Davids Bridal location (Springfield, VA), and explained what just occurred and what I would like to do. Bottom line, the manager of this store was SO friendly. They gave me the option to do a store credit and they would send the store credit to the store that had my new bridesmaid dress. I just questioned why this option was not given to me from the beginning. Kudos to the Springfield, VA store! Read less
Services Used: Dress & Attire
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