Nophoto-220
Dazzle Me Elegant Custom Cake Toppers
Please let this vendor know that you found them on the WeddingWire Network.
 
16 Reviews      1 person has saved this vendor.
Address:
US
Categories:
 
 
 
3.7 
(3.8/5.0)
 
Quality of Service 
(3.6/5.0)
 
Responsiveness 
(3.7/5.0)
 
Professionalism 
(3.8/5.0)
 
Value 
(3.7/5.0)
 
Flexibility 
Sort
 
Default-vendor-profile-pic
Blinged out
Wedding:
6/13/2013
 
0.0 out of 5.0
I wish I would have read the reviews prior to ordering my topper. I was so excited and when I got it, it looked nothing like what I ordered and it was poorly made. I spent about $75 on my cake topper & after emailing the company about my cake topper and the fact the it doesn't look like my initials, this was the reply " That is in fact, a "F" in the Mutlu Ornamental font. With the swirl design, it may be hard to distinguish the letter. Unfortunately, per our policy, we cannot exchange or refund you for the topper. We are sorry for your disappointment, but we do believe the topper will still look fabulous on your cake." Even once I sent them the picture for them to look, they noticed it was hard to distinguish but I needed to suck it up. Horrible company for brides who have good expectations. This company has no integrity and poor customer service. Don't be fooled by the website & all the pretty things, it's all a bull!
Services Used: Unique Services
Dazzle Me Elegant Custom Cake Toppers responded with the following comments:

We are so sorry to hear of your disappointment, however we provide a font previewer tool on our website for you to use and see what your font will look like before purchasing.
Default-vendor-profile-pic
Anonymous
Wedding:
Recently Married
 
5.0 out of 5.0
Perfect, perfect, perfect! We were absolutely thrilled with our cake topper. The price was perfect for our tight budget and the result is amazing. Not quite sure of the few bad reviews it seems like the customers made a mistake and that's not Dazzle Me Elegant's fault. Customer service was top notch, Sara answered all my questions promptly and helped with every step of the ordering process as I wanted to make sure I got it right. I will definitely recommend this store to all my friends getting married within the next year.
Services Used: Unique Services
Dazzle Me Elegant Custom Cake Toppers responded with the following comments:

Thank you for your kind words. We strive to provide the best service and products. We are so happy you loved your purchase, thank you for allowing us to be apart of your special day. Thank you again and best wishes!
Default-vendor-profile-pic
Anonymous
Wedding:
1+ year ago
 
0.0 out of 5.0
RIP OFF! I ordered our initials in black with black rhinsestones. The initials came with white rhinestones mixed in with the black - I ordered black only. And the letters were smooshed - not as wide as depicted on their font preview tool. The worst part is that there is NO customer service phone number and they do not respond to email. I had to dispute the charge with my credit card company because I am not paying for a customer order unless it is exactly what I ordered.
Services Used: Unique Services
Default-vendor-profile-pic
ASHLEY
Wedding:
3/2/2013
 
0.0 out of 5.0
This company is a JOKE. I ordered a cake topper from them, they placed the incorrect address on it so it never made it to my house. They also failed to put their return label on there, so the package became lost in the mail. The company REFUSED to refund me my money. I now have two months till my wedding, no cake topper, and out $80. So improfessional!!!!
Services Used: Wedding Cake
Dazzle Me Elegant Custom Cake Toppers responded with the following comments:

That is not true, we have a return address as we use a courier service. You failed to put a correct shipping address on your order and it was lost. How is that our fault, that you got your address wrong?? We cannot and will not send you a new order free of charge because you don't know your address.
Default-vendor-profile-pic
Rebecca
Wedding:
1/26/2013
 
0.0 out of 5.0
Very disappointed. Spent $40 on my custom cake topper with shipping... received it today and it was BROKEN! It had already taken a very long time just to receive it and now my wedding is 2 weeks away and I have to try to glue this thing together now. The quality is very cheap. If the plastic was not so cheap it would have held up in shipping. They will not send me a new one because I did not purchase shipping insurance which in my opinion should be included in a $10 shipping charge for something that weighs nothing! NOT RIGHT!
Services Used: Favors & Gifts
Dazzle Me Elegant Custom Cake Toppers responded with the following comments:

You have an option to choose insurance to guard against any lost or damage items. You chose not to insure.
130x130_sq_1345917362141-kissy
Kelley
Wedding:
4/14/2012
 
4.2 out of 5.0
Dazzle Me Elegant is a great site for custom-made bedazzled and gorgeous cake toppers. Ours arrived just as we imagined it, however during transit, a stone had come off and was not in the package. We emailed the company who ensured us they would ship us an extra stone so we could glue it back on. We waited and waited, with no delivery, but several assurances that "it was en route". We finally had to buy an expensive package of Swarovski crystals ourselves, just to get the ONE we needed to glue on. Not a huge damper, and the sparkle of it all looked amazing. I will still recommend this company.
Services Used: Unique Services
Default-vendor-profile-pic
LsrMagic
Wedding:
11/13/2010
 
5.0 out of 5.0
AMAZING! shipping was so quick! The topper turned out even better than the picture!! Wonderful communication!
Services Used: Wedding Cake, Unique Services
Default-vendor-profile-pic
chole
Wedding:
7/2/2010
 
5.0 out of 5.0
Beautiful! Exactly what we wanted. Lowest price on the internet (believe me I'm a budget bride and scoured the internet!) We have a custom font we're using and they were able to make our topper out of our font. The fact that this custom is awesome and cheaper than anything you can get at Walmart! We will send pics after Sept. Thank you!
Services Used: Wedding Cake, Unique Services
Default-vendor-profile-pic
dwills
Wedding:
9/12/2009
 
5.0 out of 5.0
Best value for an extremely high quality product. I knew I wanted a monogram crystal cake topper, but could not justify the prices I found online. I found Dazzle Me Elegant and the prices were perfect and my cake topper was absolutely gorgeous. Mia was a pleasure to work with!
Services Used: Unique Services
Default-vendor-profile-pic
sheinz
Wedding:
8/15/2009
 
5.0 out of 5.0
This is so pretty, what a great shop, amazing customer service, she strives to get it exactly the way you want. Great communication, I would not hesitate to do my special event with dazzle. Thanks so much
Services Used: Wedding Cake, Unique Services
Thanks for visiting the vendor listing for Dazzle Me Elegant Custom Cake Toppers
Please let this vendor know that you found them on the WeddingWire Network.
Ww_logo