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Deep End Films

Grand Rapids , MI
CONTACT US
CONTACT US

LOCATION

401 Hall St SW, STE 135
Grand Rapids, MI US 49504 (map)

PHONE

616-419-8190

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

=Like Nothing Else=

We are a professional film company, that is not too big to care about the smallest of details.
Every thing about your wedding is unique, as it... Read more
=Like Nothing Else=

We are a professional film company, that is not too big to care about the smallest of details.
Every thing about your wedding is unique, as it should be. Our goal is to create a DVD that speaks to the very personality of you, your guests, and all the magic that made your day perfect.
We do not use a formula when it comes to filming or editing. We want you to fall in love all over again every time you watch it.
Trust Deep End Films to capture your personality with a one-of-a-kind DVD. Yours! Read less
Videography

PHOTOS

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INFO FOR VIDEOGRAPHY

What primary style do you identify with?
Cinematic, Documentary, Short Form, Storytelling, Traditional
What do your packages include?
Ceremony, DVD of Raw Footage, Edited Video, High Definition Video, Invitation DVD, Montage - Childhood / Dating, Montage - Music Dubbed Over, Montage - Wedding Highlights, Multiple Cameras, Multiple Videographers, Online Highlight Films, Pre-Ceremony, Reception, Rehearsal Dinner, Same Day Edit Video
What formats can the final video be in?
Blu-Ray, DVD
Do you have liability insurance?
Yes

REVIEWS

4.8
out of 5.0
4.8/5.0
4.8/5.0
5.0/5.0
4.8/5.0
4.8/5.0
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Molly
Wedding:
8/16/2013
4.8/5.0
We had an amazing experience with Ben for our wedding video! We decided to go with just a highlight video with one camera. We were SO happy with our end result, and greatly appreciate all of the hard work, flexibility and overall quality of Ben's work. Thank you Deep End Films!!!
We had an amazing experience with Ben for our wedding video! We decided to go with just a highlight video with one camera. Read more...
We had an amazing experience with Ben for our wedding video! We decided to go with just a highlight video with one camera. We were SO happy with our end result, and greatly appreciate all of the hard work, flexibility and overall quality of Ben's work. Thank you Deep End Films!!! Read less
Services Used: Videography
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Deep End Films did an amazing job with our wedding! We loved their work and the final product was great! We were amazed at how well they did at capturing our big day! We would definitely recommend them to anyone who is looking for a videographer!
Deep End Films did an amazing job with our wedding! We loved their work and the final product was great! We were amazed at Read more...
Deep End Films did an amazing job with our wedding! We loved their work and the final product was great! We were amazed at how well they did at capturing our big day! We would definitely recommend them to anyone who is looking for a videographer! Read less
Services Used: Videography
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Anonymous
Wedding:
1+ year ago
2.2/5.0
We were not happy with the quality of work done for our wedding video. Professionalism and day of experience was wonderful, however our final product was very bad. So bad, we reluctantly had to request a redo. Two months later we received another version, better than the first, but sadly still with mistakes. Reached out for a correction and received no response. Sadly - the attention to detail and use of interns is not what we expected from the price paid.
Wanted to score higher - but we must be honest.
We were not happy with the quality of work done for our wedding video. Professionalism and day of experience was Read more...
We were not happy with the quality of work done for our wedding video. Professionalism and day of experience was wonderful, however our final product was very bad. So bad, we reluctantly had to request a redo. Two months later we received another version, better than the first, but sadly still with mistakes. Reached out for a correction and received no response. Sadly - the attention to detail and use of interns is not what we expected from the price paid.
Wanted to score higher - but we must be honest. Read less
Services Used: Videography
Deep End Films responded with the following comments:

In the 7 years we have been doing this we have never had an experience like this. Our ratings should speak for that.

When we finish a wedding we always deliver the final product with a note saying if you have any issue or problems let us know and we would be happy to fix them.

This called me on the phone and cussed me out to bring them to light. I handled that call with grace and patience I was told I could stick the video up my #$%, once the client calmed down I offered they could come in and look over my shoulder to fix to there satisfaction.

Turns out they were all ascetic:
“We don't like the title font.”
“We don't like the background for the chapters.”

The fixes were made as soon as the client came in and delivered two weeks after. I followed up with several phone calls and emails all of which were greeted with we “Promises that they were very happy with the changes.”

We even went above and beyond creating a 3d moving slideshow out of the photographers work. Gave them extra copies when done. We also offered a partial refined which they declined.

Not only did they never contact me for a second fix, but I was the one initiating contact after the first fix.

Having said all that while they client was in my office they threw every wedding vendor under the bus:
“They were suing the venue for stealing their wedding gifts.”
“Hated the food, it ruined there day”
“Photographer was not worth the money”
“We were the only thing that saved the day.”

These were all unprovoked comments I just sat there and nodded.

We even helped the clients two relatives who were frantically trying to set up the ceremony on the beach when we arrived. We spent an hour setting up the chairs and decorations their ceremony literally would have been hours late if we had not helped.

With all that said it makes me very sad that even though I know we never could have done enough. I still wish the client was happy with their Amazing Wedding Video.
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Jaime
Wedding:
6/15/2013
5.0/5.0
Deep End Films was a wonderful vendor to work with. I decided at the last minute that I wanted a videographer and I'm so happy I choose Deep End Films. The responsive time on communication was great and the video turned out beautiful. I didn't realize all of what I would receive until I got the DVD in the mail and I was extremely impressed!
Deep End Films was a wonderful vendor to work with. I decided at the last minute that I wanted a videographer and I'm so Read more...
Deep End Films was a wonderful vendor to work with. I decided at the last minute that I wanted a videographer and I'm so happy I choose Deep End Films. The responsive time on communication was great and the video turned out beautiful. I didn't realize all of what I would receive until I got the DVD in the mail and I was extremely impressed! Read less
Services Used: Videography
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Amanda
Wedding:
5/25/2013
5.0/5.0
Ben did an amazing job. He captured every exciting moment that we will be sble to treasure for the redt of our lives. Deep End Films is a great company to work with. They are very professional and the quality of service is top notch! Thanks for making mu day memorable.!
Ben did an amazing job. He captured every exciting moment that we will be sble to treasure for the redt of our lives. Deep Read more...
Ben did an amazing job. He captured every exciting moment that we will be sble to treasure for the redt of our lives. Deep End Films is a great company to work with. They are very professional and the quality of service is top notch! Thanks for making mu day memorable.! Read less
Services Used: Videography
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Julee
Wedding:
10/22/2012
5.0/5.0
Deep End Films captured our day beyond our wildest imaginations! We had a home/farm wedding in late September, and with a home wedding comes tons of last minute details. Ben and Jon managed to be in 10 places at one time and the video really does tell the story. The whole story! Good job, guys and thank you from the bottom of our midwestern hearts. We can't thank you enough. God bless!
Mother of the bride
Deep End Films captured our day beyond our wildest imaginations! We had a home/farm wedding in late September, and with a Read more...
Deep End Films captured our day beyond our wildest imaginations! We had a home/farm wedding in late September, and with a home wedding comes tons of last minute details. Ben and Jon managed to be in 10 places at one time and the video really does tell the story. The whole story! Good job, guys and thank you from the bottom of our midwestern hearts. We can't thank you enough. God bless!
Mother of the bride Read less
Services Used: Videography
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Matthew
Wedding:
10/6/2012
5.0/5.0
Very professional, met and exceeded our needs and expectations of a wedding video. The people were barely seen and were able to capture the best moments of our wedding and the final DVD was amazing!! Highly recommend to anyone looking for a good videographer
Very professional, met and exceeded our needs and expectations of a wedding video. The people were barely seen and were Read more...
Very professional, met and exceeded our needs and expectations of a wedding video. The people were barely seen and were able to capture the best moments of our wedding and the final DVD was amazing!! Highly recommend to anyone looking for a good videographer Read less
Services Used: Videography
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Melissa
Wedding:
9/22/2012
5.0/5.0
Deep End films was incredibly professional in shooting our wedding. They were seemingly invisible as they caught the entire essence and emotion of our day on film. I am incredibly impressed with the quality of our video and so thankful to have it to look back on for years to come and relive the best day of my life. Thank you Deep End Films!
Deep End films was incredibly professional in shooting our wedding. They were seemingly invisible as they caught the Read more...
Deep End films was incredibly professional in shooting our wedding. They were seemingly invisible as they caught the entire essence and emotion of our day on film. I am incredibly impressed with the quality of our video and so thankful to have it to look back on for years to come and relive the best day of my life. Thank you Deep End Films! Read less
Services Used: Videography
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Brook
Wedding:
8/18/2012
5.0/5.0
We couldn't be happier with the services provided by Ben. He was a pleasure to work with, from our initial meeting through the wedding day and after. The quality of the work is amazing and the value couldn't be better. We are so happy we found Ben and were able to make it work with our wedding budget... we will forever have this memory of our day on video and it truly is a treasure. Ben is extremely professional and many of our guests commented that they didn't even notice he was there!
Ben, thank you for being so awesome! I would recommend you in a heartbeat to anyone looking for videography services!
We couldn't be happier with the services provided by Ben. He was a pleasure to work with, from our initial meeting through Read more...
We couldn't be happier with the services provided by Ben. He was a pleasure to work with, from our initial meeting through the wedding day and after. The quality of the work is amazing and the value couldn't be better. We are so happy we found Ben and were able to make it work with our wedding budget... we will forever have this memory of our day on video and it truly is a treasure. Ben is extremely professional and many of our guests commented that they didn't even notice he was there!
Ben, thank you for being so awesome! I would recommend you in a heartbeat to anyone looking for videography services! Read less
Services Used: Videography
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Anonymous
Wedding:
2+ years ago
4.9/5.0
Deep End did a wonderful job capturing our day despite the incredible heat! They were never in the way, yet captured each important moment. The highlight showcased the beauty of our day including a bit of our personality.
Deep End did a wonderful job capturing our day despite the incredible heat! They were never in the way, yet captured each Read more...
Deep End did a wonderful job capturing our day despite the incredible heat! They were never in the way, yet captured each important moment. The highlight showcased the beauty of our day including a bit of our personality. Read less
Services Used: Videography
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Kaitlyn
Wedding:
7/21/2012
5.0/5.0
Very professional and great customer service. Went above and beyond and was always willing to work with us to meet all of the desires we had and what we wanted from our videographer.
Very professional and great customer service. Went above and beyond and was always willing to work with us to meet all of Read more...
Very professional and great customer service. Went above and beyond and was always willing to work with us to meet all of the desires we had and what we wanted from our videographer. Read less
Services Used: Videography
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Shelly
Wedding:
6/23/2012
5.0/5.0
Great product with in weeks of our special day. We were completed delighted with how our wedding and reception were captured. The dance video and special dance camera were amazing. We highly recommend Deep End Films if you want to go with a sure thing concerning quality, fun, and great memories.
Great product with in weeks of our special day. We were completed delighted with how our wedding and reception were Read more...
Great product with in weeks of our special day. We were completed delighted with how our wedding and reception were captured. The dance video and special dance camera were amazing. We highly recommend Deep End Films if you want to go with a sure thing concerning quality, fun, and great memories. Read less
Services Used: Videography
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Anonymous
Wedding:
2+ years ago
4.8/5.0
Ben was very professional, we loved the finishe product and would definitely recommend this company to friends and family.
Ben was very professional, we loved the finishe product and would definitely recommend this company to friends and family. Read more...
Ben was very professional, we loved the finishe product and would definitely recommend this company to friends and family. Read less
Services Used: Videography
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jillc2983
Wedding:
8/27/2011
5.0/5.0
Deep End Films did a fantastic job for our wedding. Ben put together a beautiful photo slideshow for our reception that ended with a same-day edited highlight video from our ceremony earlier in the day (which was very nice since the ceremony was private and not all of the guests at the reception party were there to see it in person). Ben was very responsive and easy to work with. My biggest regret was only hiring him to videotape the ceremony... we thought we would save money by not having a videographer for the reception but now I'm kicking myself as I would have loved to have Deep End Films capture the entire day! Thank you for the great work Ben!
Deep End Films did a fantastic job for our wedding. Ben put together a beautiful photo slideshow for our reception that Read more...
Deep End Films did a fantastic job for our wedding. Ben put together a beautiful photo slideshow for our reception that ended with a same-day edited highlight video from our ceremony earlier in the day (which was very nice since the ceremony was private and not all of the guests at the reception party were there to see it in person). Ben was very responsive and easy to work with. My biggest regret was only hiring him to videotape the ceremony... we thought we would save money by not having a videographer for the reception but now I'm kicking myself as I would have loved to have Deep End Films capture the entire day! Thank you for the great work Ben! Read less
Services Used: Videography
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Erica
Wedding:
12/4/2010
5.0/5.0
Deep End Films did a great job recording our wedding! I love our video clips! We have received many compliments. The best part is we didn't even notice Ben at the reception when he was recording!
Deep End Films did a great job recording our wedding! I love our video clips! We have received many compliments. The best Read more...
Deep End Films did a great job recording our wedding! I love our video clips! We have received many compliments. The best part is we didn't even notice Ben at the reception when he was recording! Read less
Services Used: Videography
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SteveMSUYL
Wedding:
8/14/2010
5.0/5.0
We could not be happier with the job Deep End Films did on our wedding videos. My wife watches the highlight video just about every night. We were told that getting a good wedding video is something we wouldn't regret, and it definitely is true. The photos are great, but to have both really allows you to capture so much more. The guys at Deep End were extremely professional, and often blended into the background so well people didn't even realize they were being filmed. They combine their artistic ability with solid filming to create a nice balance between documenting the event but also adding enough editing to really make it a work of art.
We could not be happier with the job Deep End Films did on our wedding videos. My wife watches the highlight video just Read more...
We could not be happier with the job Deep End Films did on our wedding videos. My wife watches the highlight video just about every night. We were told that getting a good wedding video is something we wouldn't regret, and it definitely is true. The photos are great, but to have both really allows you to capture so much more. The guys at Deep End were extremely professional, and often blended into the background so well people didn't even realize they were being filmed. They combine their artistic ability with solid filming to create a nice balance between documenting the event but also adding enough editing to really make it a work of art. Read less
Services Used: Videography
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Lauren
Wedding:
5/22/2010
5.0/5.0
The video was great, I can't believe I almost decided to not have a videographer! The cameraman was very professional and unobtrusive, I kept forgetting that he was even there. I was extremely impressed with how quickly the DVDs were ready, they were waiting for us the day we got back from our honeymoon, it was awesome!
The video was great, I can't believe I almost decided to not have a videographer! The cameraman was very professional and Read more...
The video was great, I can't believe I almost decided to not have a videographer! The cameraman was very professional and unobtrusive, I kept forgetting that he was even there. I was extremely impressed with how quickly the DVDs were ready, they were waiting for us the day we got back from our honeymoon, it was awesome! Read less
Services Used: Videography
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Matt
Wedding:
9/11/2009
5.0/5.0
Very professional, great value.
Very professional, great value.
Very professional, great value. Read less
Services Used: Videography
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byronbride
Wedding:
7/11/2008
5.0/5.0
These guys were great! There were very easy to work with and were totally professional on the wedding day. They blended in and at the same time did a great job capturing so many amazing moments from my wedding day.

I LOVE my highlight video and the music selection they used. It brings me to tears every time I watch it. I thought the value for the money was AMAZING. I see on the website the prices have gone up since my wedding but I still think their packages are a great deal.

These guys aren't cheesy and there aren't any 80s graffics involved which is exactly what I was looking for. Something hip and contemporary that wouldn't turn my modern wedding into a Cinderella style story.
These guys were great! There were very easy to work with and were totally professional on the wedding day. They blended in Read more...
These guys were great! There were very easy to work with and were totally professional on the wedding day. They blended in and at the same time did a great job capturing so many amazing moments from my wedding day.

I LOVE my highlight video and the music selection they used. It brings me to tears every time I watch it. I thought the value for the money was AMAZING. I see on the website the prices have gone up since my wedding but I still think their packages are a great deal.

These guys aren't cheesy and there aren't any 80s graffics involved which is exactly what I was looking for. Something hip and contemporary that wouldn't turn my modern wedding into a Cinderella style story. Read less
Services Used: Videography
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Jennifer
Wedding:
8/18/2007
5.0/5.0
Deep End Films was the best! Some people don't think videography is as important as the pictures, but even though I am a photographer myself, my favorite thing from our wedding day is the video! I love it SO much. I cry every time I watch it, which is often. These guys are professional, unobtrusive (stealth really), and they know how to put together a beautiful product. You NEED to have a wedding video and you NEED to have these guys do it. You won't regret it...but you will regret if you don't call them. Because anyone can put a camera at the back of the church and film the ceremony...but not anyone can do what these guys do.
Deep End Films was the best! Some people don't think videography is as important as the pictures, but even though I am a Read more...
Deep End Films was the best! Some people don't think videography is as important as the pictures, but even though I am a photographer myself, my favorite thing from our wedding day is the video! I love it SO much. I cry every time I watch it, which is often. These guys are professional, unobtrusive (stealth really), and they know how to put together a beautiful product. You NEED to have a wedding video and you NEED to have these guys do it. You won't regret it...but you will regret if you don't call them. Because anyone can put a camera at the back of the church and film the ceremony...but not anyone can do what these guys do. Read less
Services Used: Videography

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401 Hall St SW, STE 135, Grand Rapids, MI 49504 See On Map
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