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Deep End Films

Grand Rapids , MI
CONTACT US
CONTACT US

LOCATION

401 Hall St SW, STE 135
Grand Rapids, MI 49504 US (map)

PHONE

616-419-8190

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

=Like Nothing Else=

We are a professional film company, that is not too big to care about the smallest of details.
Every thing about your wedding is unique, as it... Read more
=Like Nothing Else=

We are a professional film company, that is not too big to care about the smallest of details.
Every thing about your wedding is unique, as it should be. Our goal is to create a DVD that speaks to the very personality of you, your guests, and all the magic that made your day perfect.
We do not use a formula when it comes to filming or editing. We want you to fall in love all over again every time you watch it.
Trust Deep End Films to capture your personality with a one-of-a-kind DVD. Yours! Read less
Videography

PHOTOS

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INFO FOR VIDEOGRAPHY

What primary style do you identify with?
Cinematic, Documentary, Short Form, Storytelling, Traditional
What do your packages include?
Ceremony, DVD of Raw Footage, Edited Video, High Definition Video, Invitation DVD, Montage - Childhood / Dating, Montage - Music Dubbed Over, Montage - Wedding Highlights, Multiple Cameras, Multiple Videographers, Online Highlight Films, Pre-Ceremony, Reception, Rehearsal Dinner, Same Day Edit Video
What formats can the final video be in?
Blu-Ray, DVD
Do you have liability insurance?
Yes

REVIEWS

4.8
out of 5.0
4.8/5.0
4.9/5.0
5.0/5.0
4.8/5.0
4.9/5.0
Sort by
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Stephanie
Wedding:
6/21/2014
5.0/5.0
Deep End Films was great to work with! They were very professional and delivered a great video and an AMAZING highlight video! Ben was always great with making any changes we asked for, and they were all very easy to work with.
Deep End Films was great to work with! They were very professional and delivered a great video and an AMAZING highlight Read more...
Deep End Films was great to work with! They were very professional and delivered a great video and an AMAZING highlight video! Ben was always great with making any changes we asked for, and they were all very easy to work with. Read less
Services Used: Videography
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Molly
Wedding:
8/16/2013
4.8/5.0
We had an amazing experience with Ben for our wedding video! We decided to go with just a highlight video with one camera. We were SO happy with our end result, and greatly appreciate all of the hard work, flexibility and overall quality of Ben's work. Thank you Deep End Films!!!
We had an amazing experience with Ben for our wedding video! We decided to go with just a highlight video with one camera. Read more...
We had an amazing experience with Ben for our wedding video! We decided to go with just a highlight video with one camera. We were SO happy with our end result, and greatly appreciate all of the hard work, flexibility and overall quality of Ben's work. Thank you Deep End Films!!! Read less
Services Used: Videography
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Deep End Films did an amazing job with our wedding! We loved their work and the final product was great! We were amazed at how well they did at capturing our big day! We would definitely recommend them to anyone who is looking for a videographer!
Deep End Films did an amazing job with our wedding! We loved their work and the final product was great! We were amazed at Read more...
Deep End Films did an amazing job with our wedding! We loved their work and the final product was great! We were amazed at how well they did at capturing our big day! We would definitely recommend them to anyone who is looking for a videographer! Read less
Services Used: Videography
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Anonymous
Wedding:
1+ year ago
2.2/5.0
We were not happy with the quality of work done for our wedding video. Professionalism and day of experience was wonderful, however our final product was very bad. So bad, we reluctantly had to request a redo. Two months later we received another version, better than the first, but sadly still with mistakes. Reached out for a correction and received no response. Sadly - the attention to detail and use of interns is not what we expected from the price paid.
Wanted to score higher - but we must be honest.
We were not happy with the quality of work done for our wedding video. Professionalism and day of experience was Read more...
We were not happy with the quality of work done for our wedding video. Professionalism and day of experience was wonderful, however our final product was very bad. So bad, we reluctantly had to request a redo. Two months later we received another version, better than the first, but sadly still with mistakes. Reached out for a correction and received no response. Sadly - the attention to detail and use of interns is not what we expected from the price paid.
Wanted to score higher - but we must be honest. Read less
Services Used: Videography
Deep End Films responded with the following comments:

In the 7 years we have been doing this we have never had an experience like this. Our ratings should speak for that.

When we finish a wedding we always deliver the final product with a note saying if you have any issue or problems let us know and we would be happy to fix them.

This called me on the phone and cussed me out to bring them to light. I handled that call with grace and patience I was told I could stick the video up my #$%, once the client calmed down I offered they could come in and look over my shoulder to fix to there satisfaction.

Turns out they were all ascetic:
“We don't like the title font.”
“We don't like the background for the chapters.”

The fixes were made as soon as the client came in and delivered two weeks after. I followed up with several phone calls and emails all of which were greeted with we “Promises that they were very happy with the changes.”

We even went above and beyond creating a 3d moving slideshow out of the photographers work. Gave them extra copies when done. We also offered a partial refined which they declined.

Not only did they never contact me for a second fix, but I was the one initiating contact after the first fix.

Having said all that while they client was in my office they threw every wedding vendor under the bus:
“They were suing the venue for stealing their wedding gifts.”
“Hated the food, it ruined there day”
“Photographer was not worth the money”
“We were the only thing that saved the day.”

These were all unprovoked comments I just sat there and nodded.

We even helped the clients two relatives who were frantically trying to set up the ceremony on the beach when we arrived. We spent an hour setting up the chairs and decorations their ceremony literally would have been hours late if we had not helped.

With all that said it makes me very sad that even though I know we never could have done enough. I still wish the client was happy with their Amazing Wedding Video.
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Jaime
Wedding:
6/15/2013
5.0/5.0
Deep End Films was a wonderful vendor to work with. I decided at the last minute that I wanted a videographer and I'm so happy I choose Deep End Films. The responsive time on communication was great and the video turned out beautiful. I didn't realize all of what I would receive until I got the DVD in the mail and I was extremely impressed!
Deep End Films was a wonderful vendor to work with. I decided at the last minute that I wanted a videographer and I'm so Read more...
Deep End Films was a wonderful vendor to work with. I decided at the last minute that I wanted a videographer and I'm so happy I choose Deep End Films. The responsive time on communication was great and the video turned out beautiful. I didn't realize all of what I would receive until I got the DVD in the mail and I was extremely impressed! Read less
Services Used: Videography
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Amanda
Wedding:
5/25/2013
5.0/5.0
Ben did an amazing job. He captured every exciting moment that we will be sble to treasure for the redt of our lives. Deep End Films is a great company to work with. They are very professional and the quality of service is top notch! Thanks for making mu day memorable.!
Ben did an amazing job. He captured every exciting moment that we will be sble to treasure for the redt of our lives. Deep Read more...
Ben did an amazing job. He captured every exciting moment that we will be sble to treasure for the redt of our lives. Deep End Films is a great company to work with. They are very professional and the quality of service is top notch! Thanks for making mu day memorable.! Read less
Services Used: Videography
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Julee
Wedding:
10/22/2012
5.0/5.0
Deep End Films captured our day beyond our wildest imaginations! We had a home/farm wedding in late September, and with a home wedding comes tons of last minute details. Ben and Jon managed to be in 10 places at one time and the video really does tell the story. The whole story! Good job, guys and thank you from the bottom of our midwestern hearts. We can't thank you enough. God bless!
Mother of the bride
Deep End Films captured our day beyond our wildest imaginations! We had a home/farm wedding in late September, and with a Read more...
Deep End Films captured our day beyond our wildest imaginations! We had a home/farm wedding in late September, and with a home wedding comes tons of last minute details. Ben and Jon managed to be in 10 places at one time and the video really does tell the story. The whole story! Good job, guys and thank you from the bottom of our midwestern hearts. We can't thank you enough. God bless!
Mother of the bride Read less
Services Used: Videography
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Matthew
Wedding:
10/6/2012
5.0/5.0
Very professional, met and exceeded our needs and expectations of a wedding video. The people were barely seen and were able to capture the best moments of our wedding and the final DVD was amazing!! Highly recommend to anyone looking for a good videographer
Very professional, met and exceeded our needs and expectations of a wedding video. The people were barely seen and were Read more...
Very professional, met and exceeded our needs and expectations of a wedding video. The people were barely seen and were able to capture the best moments of our wedding and the final DVD was amazing!! Highly recommend to anyone looking for a good videographer Read less
Services Used: Videography
Default vendor profile pic
Melissa
Wedding:
9/22/2012
5.0/5.0
Deep End films was incredibly professional in shooting our wedding. They were seemingly invisible as they caught the entire essence and emotion of our day on film. I am incredibly impressed with the quality of our video and so thankful to have it to look back on for years to come and relive the best day of my life. Thank you Deep End Films!
Deep End films was incredibly professional in shooting our wedding. They were seemingly invisible as they caught the Read more...
Deep End films was incredibly professional in shooting our wedding. They were seemingly invisible as they caught the entire essence and emotion of our day on film. I am incredibly impressed with the quality of our video and so thankful to have it to look back on for years to come and relive the best day of my life. Thank you Deep End Films! Read less
Services Used: Videography
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Brook
Wedding:
8/18/2012
5.0/5.0
We couldn't be happier with the services provided by Ben. He was a pleasure to work with, from our initial meeting through the wedding day and after. The quality of the work is amazing and the value couldn't be better. We are so happy we found Ben and were able to make it work with our wedding budget... we will forever have this memory of our day on video and it truly is a treasure. Ben is extremely professional and many of our guests commented that they didn't even notice he was there!
Ben, thank you for being so awesome! I would recommend you in a heartbeat to anyone looking for videography services!
We couldn't be happier with the services provided by Ben. He was a pleasure to work with, from our initial meeting through Read more...
We couldn't be happier with the services provided by Ben. He was a pleasure to work with, from our initial meeting through the wedding day and after. The quality of the work is amazing and the value couldn't be better. We are so happy we found Ben and were able to make it work with our wedding budget... we will forever have this memory of our day on video and it truly is a treasure. Ben is extremely professional and many of our guests commented that they didn't even notice he was there!
Ben, thank you for being so awesome! I would recommend you in a heartbeat to anyone looking for videography services! Read less
Services Used: Videography

MAP

 
401 Hall St SW, STE 135, Grand Rapids, MI 49504 See On Map
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Please let this vendor know that you found them on the WeddingWire Network.
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