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DEIDRE'S Special Day

Pittsfield , MA
CONTACT US
CONTACT US

LOCATION

2 South Street, Suite 100
Pittsfield, MA 01201 US (map)

PHONE

413-499-9959

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.
Dress & Attire

INFO FOR DRESS & ATTIRE

Who do you provide services for?
Bride, Bridesmaids, Father of the Bride, Father of the Groom, Flower Girls, Groom, Groomsmen, Mother of the Bride, Mother of the Groom
What accessories do you provide?
Hair Accessories, Jewelry, Shoes, Undergarments, Veils

REVIEWS

3.8
out of 5.0
3.8/5.0
3.8/5.0
3.8/5.0
3.7/5.0
3.7/5.0
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Anonymous
Wedding:
Recently Married
0.8/5.0
I was treated so horribly! They messed up on the order of my dress the first time, good thing I ordered early. The color was long and length was off over a foot. They never told me with the dress I choose you have to have the length measured prior because the lace you can take up later in the alterations. So I had to reorder and they charged me more money or told me to go somewhere else! Of course my luck I couldn't get the dress anywhere else, even looked at places over an hour drive away and no luck. So I had to pay the extra money to have it reordered. After a long wait it finally came in as it was really close now to the wedding date. Then the horrible process of the alterations that was done very unprofessional. The 1st time they forgot to color code the bussels and I needed cups put in and they forgot those too. Deidre actually said "I was wondering whos cups those belonged to" and this is a professional who has done this for years, ya ok. Plus she had to take more in on the back.... I had to go back for simple alternations that should of been done in the beginning. Then a fews before the wedding, I had them button everyone one on the dress to see how it fits to make sure its perfect.... now this whole time they would button the dress and see the back, I can't. They supposedly never notice the neck part sticks out "A LOT". Not suppose to. Now they already gave me a price for the alterations and they just had to press it before I picked it up. When they said the neck was fixed and I can pick up the dress it was all set. Finally got it but had to pay "cash" and more $ then what they said!! They messed up on my girls dress big time too! All four were upset with how they were treated and the price. They went else where for alterations cause they screwed me and my sister. RUN AWAY FROM DEIDRE'S!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I was treated so horribly! They messed up on the order of my dress the first time, good thing I ordered early. The color Read more...
I was treated so horribly! They messed up on the order of my dress the first time, good thing I ordered early. The color was long and length was off over a foot. They never told me with the dress I choose you have to have the length measured prior because the lace you can take up later in the alterations. So I had to reorder and they charged me more money or told me to go somewhere else! Of course my luck I couldn't get the dress anywhere else, even looked at places over an hour drive away and no luck. So I had to pay the extra money to have it reordered. After a long wait it finally came in as it was really close now to the wedding date. Then the horrible process of the alterations that was done very unprofessional. The 1st time they forgot to color code the bussels and I needed cups put in and they forgot those too. Deidre actually said "I was wondering whos cups those belonged to" and this is a professional who has done this for years, ya ok. Plus she had to take more in on the back.... I had to go back for simple alternations that should of been done in the beginning. Then a fews before the wedding, I had them button everyone one on the dress to see how it fits to make sure its perfect.... now this whole time they would button the dress and see the back, I can't. They supposedly never notice the neck part sticks out "A LOT". Not suppose to. Now they already gave me a price for the alterations and they just had to press it before I picked it up. When they said the neck was fixed and I can pick up the dress it was all set. Finally got it but had to pay "cash" and more $ then what they said!! They messed up on my girls dress big time too! All four were upset with how they were treated and the price. They went else where for alterations cause they screwed me and my sister. RUN AWAY FROM DEIDRE'S!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Read less
Services Used: Dress & Attire
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ApleScrufs
Wedding:
8/2/2014
4.8/5.0
I cannot express my thanks more to the staff at Deirdre's! My mom and I had walked in on a chance just to look to see what they had in stock. We were immediately greeted and taken in the back to look at dresses... just like that! Sharon M. listened to what I wanted and my style and found the perfect dress for me. I am so very happy with the service I received! Both my mother and my grandmother are looking at dresses at Deirdre's as well because of the excellent service we received simply as walk ins! I have not found any other shops that have been so accommodating!
I cannot express my thanks more to the staff at Deirdre's! My mom and I had walked in on a chance just to look to see what Read more...
I cannot express my thanks more to the staff at Deirdre's! My mom and I had walked in on a chance just to look to see what they had in stock. We were immediately greeted and taken in the back to look at dresses... just like that! Sharon M. listened to what I wanted and my style and found the perfect dress for me. I am so very happy with the service I received! Both my mother and my grandmother are looking at dresses at Deirdre's as well because of the excellent service we received simply as walk ins! I have not found any other shops that have been so accommodating! Read less
Services Used: Dress & Attire
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Martha
Wedding:
11/11/2011
5.0/5.0
Deidre and her staff were fantastic. They did not hesitate to call when my dress or shoes came into the store the staff was helpful and always so happy to see us. They were able to take my dress the day after the wedding and send it out to be preserved.
Deidre and her staff were fantastic. They did not hesitate to call when my dress or shoes came into the store the staff Read more...
Deidre and her staff were fantastic. They did not hesitate to call when my dress or shoes came into the store the staff was helpful and always so happy to see us. They were able to take my dress the day after the wedding and send it out to be preserved. Read less
Services Used: Dress & Attire
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Valerie
Wedding:
8/20/2011
4.8/5.0
Speical Day at Deidre's is an amazing place for dress shopping and the whole "Bridal Experience." They are so attentive to your every question and request. I tried on tonnnns of dresses and Deidre's was one of the few places that truely listened to what I was looking for and stayed within my price range. I had tried my dress on at another store prior to shopping at Deidre's, but wasn't ready to make a decision then. After spending time at Deidre's, I knew this is where I needed to make my purchase. They actually special ordered my dress, since they did not carry a sample in the store and it was $500 cheaper than the first place I saw it! The whole process was hassel free and they are willing to bend over backwards to make sure you are completely satisfied and comfortable in your dress on your wedding day. My only complaint was with the woman who does alterations, she was very curt and opinionated at times if you didn't like how something was done. The rest of the experiece was exceptional!
Speical Day at Deidre's is an amazing place for dress shopping and the whole "Bridal Experience." They are so attentive to Read more...
Speical Day at Deidre's is an amazing place for dress shopping and the whole "Bridal Experience." They are so attentive to your every question and request. I tried on tonnnns of dresses and Deidre's was one of the few places that truely listened to what I was looking for and stayed within my price range. I had tried my dress on at another store prior to shopping at Deidre's, but wasn't ready to make a decision then. After spending time at Deidre's, I knew this is where I needed to make my purchase. They actually special ordered my dress, since they did not carry a sample in the store and it was $500 cheaper than the first place I saw it! The whole process was hassel free and they are willing to bend over backwards to make sure you are completely satisfied and comfortable in your dress on your wedding day. My only complaint was with the woman who does alterations, she was very curt and opinionated at times if you didn't like how something was done. The rest of the experiece was exceptional! Read less
Services Used: Dress & Attire
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Trysta
Wedding:
9/21/2007
3.2/5.0
I found my dream dress at Deidre's so I decided it would be easiest to get my bridesmaids,maid of honor dresses, as well as tuxedo's here. The quality was great. However, everytime I called no one knew anything. I was constantly told different information, needless to say they had me running around in circles. This wasn't that awful. However, our tuxedos didn't arrive until the day before and the day of the wedding. The women who measured my husband, father, and father-in-law did an awful job, and as a result they were too big to fix. We didn't have one grooms men's shoes until about two hours before the wedding, and when my mother-in-law brought back a couple of tuxedos, there was a pair of shoes missing. She asked if they could bring them back the next day, and they continued to give us a hard time after almost not having parts of our tuxedos for the wedding and having tuxedo's too large. However, they get their tuxedo's from another company so this may have been the problem. I would only recommend getting dresses from this company.
I found my dream dress at Deidre's so I decided it would be easiest to get my bridesmaids,maid of honor dresses, as well Read more...
I found my dream dress at Deidre's so I decided it would be easiest to get my bridesmaids,maid of honor dresses, as well as tuxedo's here. The quality was great. However, everytime I called no one knew anything. I was constantly told different information, needless to say they had me running around in circles. This wasn't that awful. However, our tuxedos didn't arrive until the day before and the day of the wedding. The women who measured my husband, father, and father-in-law did an awful job, and as a result they were too big to fix. We didn't have one grooms men's shoes until about two hours before the wedding, and when my mother-in-law brought back a couple of tuxedos, there was a pair of shoes missing. She asked if they could bring them back the next day, and they continued to give us a hard time after almost not having parts of our tuxedos for the wedding and having tuxedo's too large. However, they get their tuxedo's from another company so this may have been the problem. I would only recommend getting dresses from this company. Read less
Services Used: Dress & Attire, Unique Services
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Jessica
Wedding:
7/22/2006
3.8/5.0
They are an intimate local shop. They carry name brand designers and are very receptive to what you want! I went in and found a dress I really liked I later went back to buy it and they said wait we have something else try it on just in case, and I did and fell in love with that! They could have let me buy the more expensive dress but they didnt, they knew what I liked and fortunately it was cheaper! I also purchased my bridesmaid dresses because they had one that were the same style so everything coordinated!
They are an intimate local shop. They carry name brand designers and are very receptive to what you want! I went in and Read more...
They are an intimate local shop. They carry name brand designers and are very receptive to what you want! I went in and found a dress I really liked I later went back to buy it and they said wait we have something else try it on just in case, and I did and fell in love with that! They could have let me buy the more expensive dress but they didnt, they knew what I liked and fortunately it was cheaper! I also purchased my bridesmaid dresses because they had one that were the same style so everything coordinated! Read less
Services Used: Dress & Attire
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Audra
Wedding:
8/12/2005
3.8/5.0
I loved this shop. Highly recommended.
I loved this shop. Highly recommended.
I loved this shop. Highly recommended. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
I cannot recommend this store highly enough! Staff was super friendly and helpful. I went into the store with a VERY low budget and they suggested that I try on a bridesmaid's dress and order it in white or ivory. They helped me pick out a great dress in my price range that really flattered my figure. It arrived exactly when they anticipated it and they had it altered and steamed within a week of my fitting. They were not pushy or trying to sell me things I did not indicate that I needed/wanted. They treated me like royalty even though I spent less than $300 in their store, and they even sent a very nice note thanking me for my business. I would recommend this store to anyone in the Western MA area.
I cannot recommend this store highly enough! Staff was super friendly and helpful. I went into the store with a VERY low Read more...
I cannot recommend this store highly enough! Staff was super friendly and helpful. I went into the store with a VERY low budget and they suggested that I try on a bridesmaid's dress and order it in white or ivory. They helped me pick out a great dress in my price range that really flattered my figure. It arrived exactly when they anticipated it and they had it altered and steamed within a week of my fitting. They were not pushy or trying to sell me things I did not indicate that I needed/wanted. They treated me like royalty even though I spent less than $300 in their store, and they even sent a very nice note thanking me for my business. I would recommend this store to anyone in the Western MA area. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
3.8/5.0
I was late in shopping for my dress, and was told when I went to Deidre's that I would have to buy something off the rack, as they didn't have time to order me something (It was 3 1/2 months til my wedding.) While I was disappointed, I was able to find something I loved and the price was good. The sales associate was so-so: she helped me out, but refused to let my fiance with me in the dressing room to help me zip up dresses. They made me step out of the room in front of the whole store with a dress half on so that they could zip it up. As a shy person, the whole experience was very embarrassing. Fittings went essentially the same way. Constantly on display in front of everyone. The original sales associate also kept talking to me like I wouldn't be able to afford the dress I picked out, which is offensive. When I returned for fittings, the staff was much nicer, and Deidre who does the alterations was very nice and professional. While the overall experience was not bad, if I had not found a dress I loved early-on I would not have used them, due to the fact that I constantly felt uncomfortable and awkward being half dressed in the middle of the store. I would have appreciated a more private experience.
I was late in shopping for my dress, and was told when I went to Deidre's that I would have to buy something off the rack, Read more...
I was late in shopping for my dress, and was told when I went to Deidre's that I would have to buy something off the rack, as they didn't have time to order me something (It was 3 1/2 months til my wedding.) While I was disappointed, I was able to find something I loved and the price was good. The sales associate was so-so: she helped me out, but refused to let my fiance with me in the dressing room to help me zip up dresses. They made me step out of the room in front of the whole store with a dress half on so that they could zip it up. As a shy person, the whole experience was very embarrassing. Fittings went essentially the same way. Constantly on display in front of everyone. The original sales associate also kept talking to me like I wouldn't be able to afford the dress I picked out, which is offensive. When I returned for fittings, the staff was much nicer, and Deidre who does the alterations was very nice and professional. While the overall experience was not bad, if I had not found a dress I loved early-on I would not have used them, due to the fact that I constantly felt uncomfortable and awkward being half dressed in the middle of the store. I would have appreciated a more private experience. Read less
Services Used: Dress & Attire

MAP

 
2 South Street, Suite 100, Pittsfield, MA 01201 See On Map
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