130x130_sq_1246413087584-00delphinelogocolor

delphine

Charleston , SC
EMAIL US
EMAIL US

LOCATION

Charleston, SC US 29403 (map)

PHONE

888-570-7181

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

Vintage, modern & custom designs, perfectly printed to order just for you. As seen in Martha Stewart Weddings, The Knot, Modern Bride, Elegant Bride, InStyle Weddings, Brides and many... Read more
Vintage, modern & custom designs, perfectly printed to order just for you. As seen in Martha Stewart Weddings, The Knot, Modern Bride, Elegant Bride, InStyle Weddings, Brides and many other top magazines.

delphine applies a clean, decidedly elegant aesthetic to the centuries-old craft of letterpress printing to create luxurious, strikingly beautiful invitations of the highest quality.

All of our designs are also available digitally printed on eco-friendly 100% pcw recycled paper. High design ... Low cost!

Instantly customize and preview every aspect of every piece online before you order. Choose from dozens of inks, fonts, papers and envelopes.





Make it your own:

We offer the broadest and best selection of papers, envelopes, fonts and colors; and by far the most flexibility to customize a suite of invitations and stationery to your vision and preferences. Each piece is perfectly letterpressed to order just for you. Read less
Invitations

INFO FOR INVITATIONS

Do you offer a catalog of products or custom products?
Catalog Products, Custom Products
Do you handle design, printing, and assembly?
Design, Printing
What specialty products do you provide?
Letterpress, Recycled Paper, Soy Based Inks

REVIEWS

4.2
out of 5.0
4.1/5.0
4.3/5.0
4.2/5.0
4.2/5.0
4.1/5.0
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KC
Wedding:
2/15/2014
4.8/5.0
These guys were amazing. They changed any little thing I didn't notice without extra charge (even though it said they would).

They were very quick and responsive to my emails and requests.
These guys were amazing. They changed any little thing I didn't notice without extra charge (even though it said they Read more...
These guys were amazing. They changed any little thing I didn't notice without extra charge (even though it said they would).

They were very quick and responsive to my emails and requests. Read less
Services Used: Invitations
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Caro
Wedding:
1/25/2014
4.8/5.0
I was really impressed with Delphine - never having used an online provider for something like this I was nervous. My designer made it so easy - price was great and we got JUST what we wanted in the perfect amount of time.
I was really impressed with Delphine - never having used an online provider for something like this I was nervous. My Read more...
I was really impressed with Delphine - never having used an online provider for something like this I was nervous. My designer made it so easy - price was great and we got JUST what we wanted in the perfect amount of time. Read less
Services Used: Invitations
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Caitlin
Wedding:
12/28/2013
3.1/5.0
I ordered a groupon for the wedding invitations. They were ok. When I received them, the background color of the invite and the background color of the accommodations card were slightly different colors. They also sent me the wrong envelopes, as I had ordered some that were embellished. They didn't ever send these to me and when I called about them they said they would reimburse me, but still have not done so. The website was difficult to use and I often times became very frustrated with it and had to save my work and come back. I had to call the store a few times for help, and spoke with a man all of the times and he was pretty aloof and not very helpful. I probably wouldn't use them again. Unless you have a groupon, I wouldn't bother.
I ordered a groupon for the wedding invitations. They were ok. When I received them, the background color of the invite Read more...
I ordered a groupon for the wedding invitations. They were ok. When I received them, the background color of the invite and the background color of the accommodations card were slightly different colors. They also sent me the wrong envelopes, as I had ordered some that were embellished. They didn't ever send these to me and when I called about them they said they would reimburse me, but still have not done so. The website was difficult to use and I often times became very frustrated with it and had to save my work and come back. I had to call the store a few times for help, and spoke with a man all of the times and he was pretty aloof and not very helpful. I probably wouldn't use them again. Unless you have a groupon, I wouldn't bother. Read less
Services Used: Invitations
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Katie
Wedding:
10/26/2013
5.0/5.0
What a joy they were to work with. I purchased a Groupon to work with them, and they could not have been easier, nicer, and better to work with. The response time was RIGHT away. They made changes to my proof RIGHT away. And Lytle was so pleasant to correpond with. I would recommend them to anyone. We used them for our dinner Menus, and I cannot wait to see them in person! The proofs are beautiful. Thank you!
What a joy they were to work with. I purchased a Groupon to work with them, and they could not have been easier, nicer, Read more...
What a joy they were to work with. I purchased a Groupon to work with them, and they could not have been easier, nicer, and better to work with. The response time was RIGHT away. They made changes to my proof RIGHT away. And Lytle was so pleasant to correpond with. I would recommend them to anyone. We used them for our dinner Menus, and I cannot wait to see them in person! The proofs are beautiful. Thank you! Read less
Services Used: Invitations
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Victoria and Michael
Wedding:
10/5/2013
5.0/5.0
I found Delphine through Groupon. I bought a groupon for $300 for $800 worth of invitations. I was a little hesitant, because I had read reviews of invitations coming out wrong and customer service issues and all sorts of things. I had absolutely no problems with them. I picked out what I wanted and got custom envelopes and they had excellent customer service with me. My invitations came out beautiful. I even had enough of my Groupon left over to get printed bar napkins. They were great!
I found Delphine through Groupon. I bought a groupon for $300 for $800 worth of invitations. I was a little hesitant, Read more...
I found Delphine through Groupon. I bought a groupon for $300 for $800 worth of invitations. I was a little hesitant, because I had read reviews of invitations coming out wrong and customer service issues and all sorts of things. I had absolutely no problems with them. I picked out what I wanted and got custom envelopes and they had excellent customer service with me. My invitations came out beautiful. I even had enough of my Groupon left over to get printed bar napkins. They were great! Read less
Services Used: Invitations
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Kari
Wedding:
9/21/2013
4.6/5.0
I used Delphine for our wedding invitations through a Groupon purchased. I was trying to go the DIY route with our invitations and found this instead. Although you don't have a lot of flexibility with background image design like some custom invitation studios, Delphine made it really easy to create a beautiful invitation suite! The staff was quick to respond to proof requests and it was super easy to pick up the phone and talk to someone when I had questions about what colors and fonts worked well together. The pieces arrived quickly, were in perfect condition and looked great! We used their stock paper and I liked it for what we were looking for; it was thick and smooth. We had no problems with the envelopes (we used the Kraft paper ones) with them sealing or getting destroyed in the mail. Honestly, no complaints here with Delphine!
I used Delphine for our wedding invitations through a Groupon purchased. I was trying to go the DIY route with our Read more...
I used Delphine for our wedding invitations through a Groupon purchased. I was trying to go the DIY route with our invitations and found this instead. Although you don't have a lot of flexibility with background image design like some custom invitation studios, Delphine made it really easy to create a beautiful invitation suite! The staff was quick to respond to proof requests and it was super easy to pick up the phone and talk to someone when I had questions about what colors and fonts worked well together. The pieces arrived quickly, were in perfect condition and looked great! We used their stock paper and I liked it for what we were looking for; it was thick and smooth. We had no problems with the envelopes (we used the Kraft paper ones) with them sealing or getting destroyed in the mail. Honestly, no complaints here with Delphine! Read less
Services Used: Invitations
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Courtney
Wedding:
9/7/2013
4.8/5.0
I purchased a Groupon for $299 that got me $800 worth of products from Delphine. I was a little hesitant at first because a lot of the reviews seemed to be negative mostly based on timing issues. I made sure to order my invites with plenty of time to spare and I now have all of my invites/envelopes/rsvp cards in hand over 4 months before the big day. From day one, all of my emails were responded to very quickly and I received my proofs in about 6 days after ordering. My reception location was left off of the original proof, but the designer immediately responded back with the correct proof. Once I submitted my final proof, the invites went to press that same day and they were shipped out the next day. I received everything that I ordered 5 days later all in one shipment...invites/envelopes and rsvp cards/envelopes. I ordered the 100% bright white cotton and the quality is great for the price that was paid! Very happy with Delphine!
I purchased a Groupon for $299 that got me $800 worth of products from Delphine. I was a little hesitant at first because Read more...
I purchased a Groupon for $299 that got me $800 worth of products from Delphine. I was a little hesitant at first because a lot of the reviews seemed to be negative mostly based on timing issues. I made sure to order my invites with plenty of time to spare and I now have all of my invites/envelopes/rsvp cards in hand over 4 months before the big day. From day one, all of my emails were responded to very quickly and I received my proofs in about 6 days after ordering. My reception location was left off of the original proof, but the designer immediately responded back with the correct proof. Once I submitted my final proof, the invites went to press that same day and they were shipped out the next day. I received everything that I ordered 5 days later all in one shipment...invites/envelopes and rsvp cards/envelopes. I ordered the 100% bright white cotton and the quality is great for the price that was paid! Very happy with Delphine! Read less
Services Used: Invitations
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Sarah
Wedding:
9/7/2013
5.0/5.0
We had our invitations and programs designed and printed with Delphine. Erika helped us customize them just they way we wanted to reflect our style, and it helped set the tone of how we wanted our weekend. She also helped us incorporate work from our calligrapher on both the invitations and programs. Both pieces were beautiful, and I can't thank Delphine enough for making something so special to us.
We had our invitations and programs designed and printed with Delphine. Erika helped us customize them just they way we Read more...
We had our invitations and programs designed and printed with Delphine. Erika helped us customize them just they way we wanted to reflect our style, and it helped set the tone of how we wanted our weekend. She also helped us incorporate work from our calligrapher on both the invitations and programs. Both pieces were beautiful, and I can't thank Delphine enough for making something so special to us. Read less
Services Used: Invitations
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Krista
Wedding:
8/24/2013
0.8/5.0
I ordered my invitations, programs, thank you cards, and all envelopes from this company. I bought $1600 worth of Groupons to save some money on their prices. I personalized my order and they sent me an email stating that if I wanted to make any changes it would cost $75 a change. Luckily I had no changes to make. I received what I ordered in a relatively timely fashion and they looked good. I should have know however that this was the type of company that will rob you from that point on, but I was a little slow to learn my lesson.

The problem came when the company shipped me $140 worth of envelopes that looked entirely different from what they advertised. When I contacted them, the owner John sent me a nasty email telling me that I was wrong and that they could exchange the envelopes if I sent them back to them. So $30 later I had a different color of envelope - that again looked hideous with my invitations. At this point it was too close to my wedding to do anything so I had to go spend $50 at Staples on other envelopes. What is worse is that they told me they would not refund my money for the messed up envelopes and that there was nothing they could do for me. And that was after is spent $1600 with their company!!!

What's worse than the whole fiasco is that the customer service was the worst I have ever encountered with ANY company EVER! John (the owner) was rude and condescending to me the entire time. I cannot express how disappointed I truly am with this company. DO NOT USE THEM!!
I ordered my invitations, programs, thank you cards, and all envelopes from this company. I bought $1600 worth of Groupons Read more...
I ordered my invitations, programs, thank you cards, and all envelopes from this company. I bought $1600 worth of Groupons to save some money on their prices. I personalized my order and they sent me an email stating that if I wanted to make any changes it would cost $75 a change. Luckily I had no changes to make. I received what I ordered in a relatively timely fashion and they looked good. I should have know however that this was the type of company that will rob you from that point on, but I was a little slow to learn my lesson.

The problem came when the company shipped me $140 worth of envelopes that looked entirely different from what they advertised. When I contacted them, the owner John sent me a nasty email telling me that I was wrong and that they could exchange the envelopes if I sent them back to them. So $30 later I had a different color of envelope - that again looked hideous with my invitations. At this point it was too close to my wedding to do anything so I had to go spend $50 at Staples on other envelopes. What is worse is that they told me they would not refund my money for the messed up envelopes and that there was nothing they could do for me. And that was after is spent $1600 with their company!!!

What's worse than the whole fiasco is that the customer service was the worst I have ever encountered with ANY company EVER! John (the owner) was rude and condescending to me the entire time. I cannot express how disappointed I truly am with this company. DO NOT USE THEM!! Read less
Services Used: Invitations
delphine responded with the following comments:

We did everything possible to assist this client promptly and professionally.

When this client received the off-white envelopes she ordered, she contacted us to say that she thought that they were “cream,” not off-white. The client demanded that we pay her more than what she had paid for them, plus additional compensation, and threatened to post negative reviews such as this if we did not comply.

This client originally ordered blank red envelopes along with her wedding invitations; we shipped red envelopes, as specified in the order. Upon receipt, she emailed us indicating that she did not like the color and said that she thought that another color had been shipped by mistake. We double-checked and responded quickly the same day that the correct red envelopes had indeed been shipped, but that if she did not like the color we would exchange them for another color of her choice and provided return information. She indicated that she would like silver envelopes instead, so we stocked them for her.

The package with her returned red envelopes indicated she had changed her mind; she no longer wanted red or silver, but off-white envelopes instead. Within an hour of receiving the returned red envelopes and the client’s instructions, we shipped off-white envelopes to her.

We answered every email she sent quickly, spoke with her on the phone courteously even though she was upset and used profanity, we exchanged envelopes that she didn’t like, ordered extra envelopes for her, and assisted her in every way possible, quickly and professionally. Twice we shipped her the exact color envelope she requested. Nothing was messed up.

If we make a mistake, we correct it quickly and at no cost to the client. There was not any error here—she simply didn’t like the colors she ordered.

Had the client paid cash for these unprinted envelopes, we could have simply refunded her money upon receipt of a return. However, it is not possible to refund $140 cash for envelopes since she did not pay $140 for envelopes; all of her items (invitations, envelopes, etc.) were covered by the use of a special offer. She paid us only shipping. Special offer discount codes cannot be converted to cash.
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sue
Wedding:
8/17/2013
4.9/5.0
Our save the dates came out so pretty. My proofer suggested that I change the envelope color from what I had originally picked to go better with my color scheme and I'm glad she did. They also arrived a lot faster than I expected.
Our save the dates came out so pretty. My proofer suggested that I change the envelope color from what I had originally Read more...
Our save the dates came out so pretty. My proofer suggested that I change the envelope color from what I had originally picked to go better with my color scheme and I'm glad she did. They also arrived a lot faster than I expected. Read less
Services Used: Invitations
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Kari
Wedding:
8/10/2013
5.0/5.0
Delphine did an outstanding job with our stationary! We purchase two groupon's a few months ago and got all of our stationary through them: Save-the-date, Invitation, RSVP, Thank yous, etc. They took their defined 5-7 days to respond with the proofs, and once that was submitted, they were extremely responsive to the rest of the changes that we required. The stationary and envelopes arrived in two different packages about one-two weeks after the proofs were finalized. Everything arrived exactly as agreed upon and was very high quality. I would highly recommend their services to someone in the future. The tools available on the website are extremely useful, and the samples that they provided as I requested were also very useful prior to placing our order.
Delphine did an outstanding job with our stationary! We purchase two groupon's a few months ago and got all of our Read more...
Delphine did an outstanding job with our stationary! We purchase two groupon's a few months ago and got all of our stationary through them: Save-the-date, Invitation, RSVP, Thank yous, etc. They took their defined 5-7 days to respond with the proofs, and once that was submitted, they were extremely responsive to the rest of the changes that we required. The stationary and envelopes arrived in two different packages about one-two weeks after the proofs were finalized. Everything arrived exactly as agreed upon and was very high quality. I would highly recommend their services to someone in the future. The tools available on the website are extremely useful, and the samples that they provided as I requested were also very useful prior to placing our order. Read less
Services Used: Invitations
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Private User
Wedding:
8/9/2013
4.2/5.0
Had a groupon. Great low budget invitations, save the dates, etc. Nice thick cardstock--very happy with how they turned out and the value.
Had a groupon. Great low budget invitations, save the dates, etc. Nice thick cardstock--very happy with how they turned Read more...
Had a groupon. Great low budget invitations, save the dates, etc. Nice thick cardstock--very happy with how they turned out and the value. Read less
Services Used: Invitations
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Anonymous
Wedding:
1+ year ago
5.0/5.0
I ordered the $800 Groupon from Delphine. My husband and I were very happy with the Delphine staff and the finished product. Whenever I called Delphine to ask for suggestions or to answer questions, the staff was very friendly and helpful. The design staff were fabulous in communicating with us about creating our wedding invitations as well. Our designer responded promptly and even suggested formatting changes at no additional cost. In the end, we were thrilled to save the cash and keep the quality!
I ordered the $800 Groupon from Delphine. My husband and I were very happy with the Delphine staff and the finished Read more...
I ordered the $800 Groupon from Delphine. My husband and I were very happy with the Delphine staff and the finished product. Whenever I called Delphine to ask for suggestions or to answer questions, the staff was very friendly and helpful. The design staff were fabulous in communicating with us about creating our wedding invitations as well. Our designer responded promptly and even suggested formatting changes at no additional cost. In the end, we were thrilled to save the cash and keep the quality! Read less
Services Used: Invitations
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Anonymous
Wedding:
1+ year ago
4.1/5.0
Delphine does a good job making high-end invitations. The stock has a nice look and feel, and everything just feels professional. They are a bit pricey in my opinion, but you do get a nice product.
Delphine does a good job making high-end invitations. The stock has a nice look and feel, and everything just feels Read more...
Delphine does a good job making high-end invitations. The stock has a nice look and feel, and everything just feels professional. They are a bit pricey in my opinion, but you do get a nice product. Read less
Services Used: Invitations
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Sanda
Wedding:
3/16/2013
5.0/5.0
I bought a coupon off of Wedding Channel for Delphine, so I got a steal for my invites! The service was fast and easy and they were great to work with even if I used a "Groupon" type deal!
I bought a coupon off of Wedding Channel for Delphine, so I got a steal for my invites! The service was fast and easy and Read more...
I bought a coupon off of Wedding Channel for Delphine, so I got a steal for my invites! The service was fast and easy and they were great to work with even if I used a "Groupon" type deal! Read less
Services Used: Invitations
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anna
Wedding:
12/15/2012
5.0/5.0
Just perfect. They had a classic design that fit right with our wedding theme. The girls who prepared my order were so nice and all the cards came out wonderfully. Haven't even sent them out yet, but I keep pulling them out of the box to look at them.
Just perfect. They had a classic design that fit right with our wedding theme. The girls who prepared my order were so Read more...
Just perfect. They had a classic design that fit right with our wedding theme. The girls who prepared my order were so nice and all the cards came out wonderfully. Haven't even sent them out yet, but I keep pulling them out of the box to look at them. Read less
Services Used: Invitations
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Anonymous
Wedding:
11/10/2012
1.0/5.0
I purchased a groupon for over $1600 retail worth of printing. In respect to the QUALITY of printing I received I could have gone to any OTHER printer for the discount price and got better quality and customer service.

I chose a crimson background (deep red) that had white spots all through the invites - CHEAP. The first set of my delivery was damaged obviously.

ON top of that I had saved our proof many times on their site and somehow our date came out to say "Saturday, November 11th, 2012". How does a company not even look at a calendar and check with a bride and their technology to make sure it was not either computer or human error. Saturday is the 10th.

They sent out my invites wrong not once but twice. Horrible company wouldn't use them again. When I got RSVP's back the red crimson was all worn off and looked like garbage. GROSS.
I purchased a groupon for over $1600 retail worth of printing. In respect to the QUALITY of printing I received I could Read more...
I purchased a groupon for over $1600 retail worth of printing. In respect to the QUALITY of printing I received I could have gone to any OTHER printer for the discount price and got better quality and customer service.

I chose a crimson background (deep red) that had white spots all through the invites - CHEAP. The first set of my delivery was damaged obviously.

ON top of that I had saved our proof many times on their site and somehow our date came out to say "Saturday, November 11th, 2012". How does a company not even look at a calendar and check with a bride and their technology to make sure it was not either computer or human error. Saturday is the 10th.

They sent out my invites wrong not once but twice. Horrible company wouldn't use them again. When I got RSVP's back the red crimson was all worn off and looked like garbage. GROSS. Read less
Services Used: Invitations
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lisa
Wedding:
10/27/2012
5.0/5.0
My invitations were exactly what I wanted. I got my save the dates from wedding paper divas and they were ok, but then they didn't have invitations to match them. I saw the groupon for delphine press and fell in love with their ava design. We used more formal text and dark grey ink for the cards for a formal evening ceremony but used awesome pumpkin shimmer envelopes to add my color: perfect! Even my fiance liked them. Sure, wedding paper divas was a few days faster, but they didn't have anything remotely like the what I got.
My invitations were exactly what I wanted. I got my save the dates from wedding paper divas and they were ok, but then Read more...
My invitations were exactly what I wanted. I got my save the dates from wedding paper divas and they were ok, but then they didn't have invitations to match them. I saw the groupon for delphine press and fell in love with their ava design. We used more formal text and dark grey ink for the cards for a formal evening ceremony but used awesome pumpkin shimmer envelopes to add my color: perfect! Even my fiance liked them. Sure, wedding paper divas was a few days faster, but they didn't have anything remotely like the what I got. Read less
Services Used: Invitations
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sandra
Wedding:
10/20/2012
5.0/5.0
Working with Delphine was great!
I bought a groupon deal for their invitations which I was going to buy anyway. I ordered a sample kit which came with tons of samples and all their colors printed on the different papers they use which was helpful for confirming my colors.
When Iplaced my order I made several special requests and the designer who made my proofs was nice and patient with my questions and made a couple of good suggestions about wording.
My items came in two shipments a couple of days apart but they were both early and everything looked awesome. I got complements form lots of people which was nice also. Also bought matching program covers and place cards and that order went just the same.
Working with Delphine was great!
I bought a groupon deal for their invitations which I was going to buy anyway. I Read more...
Working with Delphine was great!
I bought a groupon deal for their invitations which I was going to buy anyway. I ordered a sample kit which came with tons of samples and all their colors printed on the different papers they use which was helpful for confirming my colors.
When Iplaced my order I made several special requests and the designer who made my proofs was nice and patient with my questions and made a couple of good suggestions about wording.
My items came in two shipments a couple of days apart but they were both early and everything looked awesome. I got complements form lots of people which was nice also. Also bought matching program covers and place cards and that order went just the same. Read less
Services Used: Invitations
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Kate
Wedding:
10/6/2012
5.0/5.0
I did invitations, menus, programs, and napkins thru Delphine. Very high quality product and excellent service while creating my proofs. I was very happy with all items.
I did invitations, menus, programs, and napkins thru Delphine. Very high quality product and excellent service while Read more...
I did invitations, menus, programs, and napkins thru Delphine. Very high quality product and excellent service while creating my proofs. I was very happy with all items. Read less
Services Used: Invitations
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Jillian
Wedding:
9/1/2012
1.6/5.0
Very upset with this company and what a damper they have put on this portion of my wedding planning.
Very upset with this company and what a damper they have put on this portion of my wedding planning.
Very upset with this company and what a damper they have put on this portion of my wedding planning. Read less
Services Used: Invitations
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Lindsey
Wedding:
8/12/2012
5.0/5.0
Used a groupOn! Beautiful invitations, got so many compliments
Used a groupOn! Beautiful invitations, got so many compliments
Used a groupOn! Beautiful invitations, got so many compliments Read less
Services Used: Invitations
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Alessandra
Wedding:
8/11/2012
3.0/5.0
I bought a Groupon for Delphine Press to use for my wedding invitations, so it ended up being a great deal, but I don't think I otherwise would have ordered from them. I think they got an overwhelming response to their Groupon offering, and couldn't handle the increase in business. Everything was delayed for me and took longer than the estimate, with no real apology. I hated that you couldn't order specific samples, because you had to buy a sample package and then who knew if what you needed to see would be in there or not. It would have been really helpful to see how the colors I wanted were going to print on the paper I chose (it ended up being much lighter than it appeared on screen and a little hard to read). The final product was pretty enough after I added my personal touches to the package, but getting there was a little bit of a bumpy road. And I got some attitude when I asked if they were able to print my guests addresses on the envelopes. Instead of just saying that they don't offer that service, they told me it was poor etiquette to print addresses and that I needed to hire a calligrapher. If you ask me, it's poor etiquette to tell your customers what to do.
I bought a Groupon for Delphine Press to use for my wedding invitations, so it ended up being a great deal, but I don't Read more...
I bought a Groupon for Delphine Press to use for my wedding invitations, so it ended up being a great deal, but I don't think I otherwise would have ordered from them. I think they got an overwhelming response to their Groupon offering, and couldn't handle the increase in business. Everything was delayed for me and took longer than the estimate, with no real apology. I hated that you couldn't order specific samples, because you had to buy a sample package and then who knew if what you needed to see would be in there or not. It would have been really helpful to see how the colors I wanted were going to print on the paper I chose (it ended up being much lighter than it appeared on screen and a little hard to read). The final product was pretty enough after I added my personal touches to the package, but getting there was a little bit of a bumpy road. And I got some attitude when I asked if they were able to print my guests addresses on the envelopes. Instead of just saying that they don't offer that service, they told me it was poor etiquette to print addresses and that I needed to hire a calligrapher. If you ask me, it's poor etiquette to tell your customers what to do. Read less
Services Used: Invitations
delphine responded with the following comments:

We're sorry that this client feels that her order was delayed somehow or that her road was bumpy. Our records indicate that this order was proofed exactly within standard turnaround time and that once proofs were approved the order was printed and shipped in just three business days (nearly 2 1/2 weeks early).

All sample packages ship with a complete color swatch card showing every ink color printed and labeled so clients can see colors before ordering as well as the client's choice of several specific invitation designs. We're not aware of any invitation company that prints sample packages to order due to the press setup time and cost.

When a client asks about a service that we do not offer (such as guest address printing) we make an effort to offer a helpful suggestion or alternative (calligraphy, etc.) which many clients appreciate.
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Monica
Wedding:
8/3/2012
4.8/5.0
Our invites turned out fabulous! We splurged on letterpress (invitations & reception cards) and got inner and outer envelopes. The process was easy and pretty quick. We received our proofs within a few days and then the invitations took about 3 weeks to arrive. I emailed them a few times throughout the process and always got a quick response. It's always a bit nerve-wrecking not knowing exactly how they will turn out. When they arrived they looked better than I expected. The colors looked great together, the invite was simple and classy. We went the simple "Rixi" design with woolen font and gris & merlot colors.
Our invites turned out fabulous! We splurged on letterpress (invitations & reception cards) and got inner and outer Read more...
Our invites turned out fabulous! We splurged on letterpress (invitations & reception cards) and got inner and outer envelopes. The process was easy and pretty quick. We received our proofs within a few days and then the invitations took about 3 weeks to arrive. I emailed them a few times throughout the process and always got a quick response. It's always a bit nerve-wrecking not knowing exactly how they will turn out. When they arrived they looked better than I expected. The colors looked great together, the invite was simple and classy. We went the simple "Rixi" design with woolen font and gris & merlot colors. Read less
Services Used: Invitations
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P.
Wedding:
8/3/2012
0.5/5.0
The most stressful part of my wedding planning. Website is not easy to use- hard to customize- you have to write out your specific requests and it is hard to visualize prior to submitting for a proof. No one answers the phone or your emails. Envelopes and invitations came separately. Expensive customized envelopes came about 2 weeks after invitations. Set an RSVP date and guests ended up having only 2 weeks to RSVP. When I submitted my invitation, when we got our proof, stuff that was spelled correctly when I submitted, was spelled wrong on the proof!!!! Be very careful... even if you check what you submit carefully, they might mess it up when they send your proof... and when you have to request for them to fix THEIR mistake, it will take another 5 days (business days!!!) to get a new proof, extending your turnover time!!! Do not use unless you order like a year before your wedding, have a groupon, have no time restraints, and do not care for any customer service. Even the groupon price is not worth the stress this company put on my wedding planning. Invitations did look nice, but what a headache!!!!
The most stressful part of my wedding planning. Website is not easy to use- hard to customize- you have to write out your Read more...
The most stressful part of my wedding planning. Website is not easy to use- hard to customize- you have to write out your specific requests and it is hard to visualize prior to submitting for a proof. No one answers the phone or your emails. Envelopes and invitations came separately. Expensive customized envelopes came about 2 weeks after invitations. Set an RSVP date and guests ended up having only 2 weeks to RSVP. When I submitted my invitation, when we got our proof, stuff that was spelled correctly when I submitted, was spelled wrong on the proof!!!! Be very careful... even if you check what you submit carefully, they might mess it up when they send your proof... and when you have to request for them to fix THEIR mistake, it will take another 5 days (business days!!!) to get a new proof, extending your turnover time!!! Do not use unless you order like a year before your wedding, have a groupon, have no time restraints, and do not care for any customer service. Even the groupon price is not worth the stress this company put on my wedding planning. Invitations did look nice, but what a headache!!!! Read less
Services Used: Invitations
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Julie
Wedding:
7/21/2012
5.0/5.0
Delphine printed my invitations and they were great. We originally wanted letter press but didn't have the lead time so we got regular printing on the same paper as letter press. We chose the april design in two different blues and they looked and felt fantastic.
Delphine printed my invitations and they were great. We originally wanted letter press but didn't have the lead time so we Read more...
Delphine printed my invitations and they were great. We originally wanted letter press but didn't have the lead time so we got regular printing on the same paper as letter press. We chose the april design in two different blues and they looked and felt fantastic. Read less
Services Used: Invitations
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Victoria
Wedding:
4/28/2012
5.0/5.0
We highly recommend Delphine. Their work is incredibly creative and Erika and John were always very responsive and helpful. The Delphine website allows you to choose styles, colors, edit your wording and preview each piece before purchasing. Proofs were returned for approval within a few days and when the finished product arrived, we were amazed at their quality and beauty!

Delphine is great and we highly recommend them!
We highly recommend Delphine. Their work is incredibly creative and Erika and John were always very responsive and Read more...
We highly recommend Delphine. Their work is incredibly creative and Erika and John were always very responsive and helpful. The Delphine website allows you to choose styles, colors, edit your wording and preview each piece before purchasing. Proofs were returned for approval within a few days and when the finished product arrived, we were amazed at their quality and beauty!

Delphine is great and we highly recommend them! Read less
Services Used: Invitations
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jnln2010
Wedding:
4/15/2010
5.0/5.0
There is NONE like Delphine - although ALL the way across the country, they were sure to bend over backwards and jump through all the hoops along the way to ensure this Bride was taken care of. I was highly impressed with the transaction of business - my invitations/stationary was to DIE FOR. Although the letterpress would have been fanominal - the price wasn't so much - we were, as well as our guests, quite proud of the end result of our order. Thank goodness for "THE KNOT" magazine- the only one which I purchased throughout my wedding planning experience; everything else done online. So meant to be, that I ran across your article. Thank you so much for making this a non-dreadful experience :) Without John and Erika, I wouldn't have had amazing invitations.
There is NONE like Delphine - although ALL the way across the country, they were sure to bend over backwards and jump Read more...
There is NONE like Delphine - although ALL the way across the country, they were sure to bend over backwards and jump through all the hoops along the way to ensure this Bride was taken care of. I was highly impressed with the transaction of business - my invitations/stationary was to DIE FOR. Although the letterpress would have been fanominal - the price wasn't so much - we were, as well as our guests, quite proud of the end result of our order. Thank goodness for "THE KNOT" magazine- the only one which I purchased throughout my wedding planning experience; everything else done online. So meant to be, that I ran across your article. Thank you so much for making this a non-dreadful experience :) Without John and Erika, I wouldn't have had amazing invitations. Read less
Services Used: Invitations

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