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Derco Jewelers

San Francisco , CA

LOCATION

San Francisco, CA US 94103

PHONE

415-626-7442

WEBSITE

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Jewelry

REVIEWS

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4.7/5.0
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Patti
Wedding:
9/21/2013
5.0/5.0
Simply the best! They are located in the Gift Center and a wholesale jeweler.
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
3.4/5.0
After calling the manager we got good service and they ended up doing good quality work on a custom diamond wedding ring that we designed. Problems with them were that our sales person Jeff at first told us that the ring needed 4 weeks to be completed. Then when we went to buy it 5 weeks before the wedding he said it couldn't be completed on-time. After talking to the manager then we got them to finish it in the originally quoted 4 weeks. Other issue was that they actually used a lower number of carats in the ring than the original quote was based on. If the diamond has less carats it should cost less! However to date they still haven't adjusted the price on the ring.

Overall there prices are still lower than competitors, I'd just not recommend using Jeff as your sales guy.
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
4.8/5.0
Jim has been working with my husband since the moment he decided to propose. He is professional, funny, knowledgeable, and a breeze to work with. So when we finally picked a date, it was a no brainer that we were going to return to Derco for our wedding bands.

Jim is always a pleasure to work with and I am sure we will continue to be repeat customers. Thank you!
Services Used: Jewelry
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Judy
Wedding:
3/23/2013
3.5/5.0
We worked with Joanna for my engagement ring and wedding bands. She was pleasant to work with and was able to provide good insight. We had some issues with resizing the ring where she mailed it without resizing it so I ended up having to spend $100 resizing my ring at a local jeweler.
Services Used: Jewelry
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Danielle
Wedding:
8/11/2012
4.3/5.0
We purchased our wedding jewelry at Derco in San Francisco. They are a high volume jeweler and their prices are very good for the quality. Unfortunately, I could not decide on a wedding band. I finally decided on a baguette ring I saw at another very fancy designer jeweler. Derco custom made me my ring for half the price! It was not ready for my wedding day, which was a shame. They loaned us rings for the ceremony, but I wish I had the real ones especially for the photographs.

When I finally got the ring, it was beautiful but too bulky to wear with my engagement ring, which was disappointing. They worked with me the entire time and were very accommodating to my wishes. They had some new rings in at the time and I found a very beautiful thin micro pave ring that looks just perfect with my engagement ring. I sometimes wear my two bands together with our my engagement ring. It's a great option especially for travel.

Overall I would recommend Derco to anyone, especially because of the prices!
Services Used: Jewelry
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Rita
Wedding:
8/4/2012
4.1/5.0
We went to the Derco, located in the SF Jewelry Mart at 888 Brannan Street for our engagement and wedding bands. We were treated wonderfully the first time when purchasing our engagement ring and went back for our wedding bands about a year later. We dealt with a different salesperson than the first time, and were not treated as well, but as far as value goes you can't beat this place! You have to set up an appointment beforehand and the jewelry mart has limited hours, so make arrangements before going that they will be open.
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
4.8/5.0
I have worked with Derco on various occasions, but for our wedding bands, we worked with Judy from Derco. I knew what I wanted right away--they had a ring on display that just needed some minor design tweaks. They were accommodating in my custom requests and the ring came out exactly as I had hoped!

My fiance looked at many, many, many trays of rings before deciding on the right one. Judy was super patient the whole time. She would float to other customers, but at no time did we feel neglected.

We feel that we got our rings at a great price (hint: the tag prices are NOT what you'll pay), and we probably felt like we missed out on negotiatng the prices down even a little bit more.

I will continue to work with Derco in the future--maybe I'll add a new diamond to my wedding band for each anniversary we celebrate! ;)
Services Used: Jewelry
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Kara
Wedding:
6/29/2012
4.4/5.0
High quality jewelry and great service. Maybe a bit pricey but I can't complain. I went there specifically for black diamond band and it's stunning.
Services Used: Jewelry
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kathy
Wedding:
2/25/2012
5.0/5.0
Pete helped my now husband and I to select our engagement ring and matching band. I can't say enough great things about Pete. He is so easy to work with! He doesn't pressure you at all. Always has a smile on his face. What a great guy! Knows his diamonds- he is professional and very helpful and easy-going. We highly, highly recommend his services!
Services Used: Jewelry
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Dana
Wedding:
9/24/2011
4.4/5.0
They worked with my pickiness and our time constraints and i love my totally unique rings. They are good value too but get very busy/ Sweetie was great to work with and made sure every meeting was efficient and effective.

We had a few rev's on the digital comps which was great- i could visualize and change the ring to be exactly what i want. i also approved the metal ring before stones were added so we knew the end result was exactly what we wanted.
Services Used: Jewelry
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Erinne
Wedding:
9/17/2011
4.9/5.0
Go to Derco! I promise you will be pleased with their selection, prices, and most of all customer service. My husband and I worked with Judywho is great! She is super knowledgeable, makes your appointment feel very personalized, and not at all pushy. We never felt rushed to make a decision. I have since heard from many others that they too have been to Derco and have yet to hear anything negative.

Its so nice that they greet you with bottles of water and offer to clean your ring each time you go in there. Another plus is they offer a simple band when you purchase the engagement ring and can then go in and pick out your own band. Also many of the bands we looked out ended up being cheaper then the listed prices. They also custom make some rings.
Services Used: Jewelry
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TJB
Wedding:
8/1/2011
5.0/5.0
My husband was actually directed to Derco by a jeweler across the hall from them. He had purchased the diamond from this other jeweler but couldn't find a setting he liked, so he made his way over to Derco. Despite the huge selection they have, he still couldn't find exactly what he was looking for (he's very particular :) ) He ended up drawing a picture of what he was looking for and the jeweler told him they could make exactly that. So that's what they did. I could not be happier with my ring, it is gorgeous! We went back to purchase our wedding bands and received more great service, they are so attentive from the second you walk in. We will definitely go to them for future jewelry purchases.
Services Used: Jewelry
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Amanda
Wedding:
5/14/2011
5.0/5.0
We started working with Derco almost 2 years before we got married. A co-worker of my husband knew someone working there and recommended us to check them out. Mashid was a sales rep and she was very knowledgeable and walked us through everything. We ended up buying my engagement ring and wedding band set, my center diamond and his wedding band from Derco.

I would highly recommend Derco for their wide selection of high quality jewelry and diamonds. Forget about going to any of those chain jewelry stores like Fred Meyers and Kay's Jewelers. Their prices are much more expensive and lower quality than at Derco (we did extensive research into this, including actually buying another ring from Fred Meyers). Ask for Mashid, she is amazing to work with. Good luck in finding your dream ring!
Services Used: Jewelry
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fredandethel
Wedding:
10/1/2010
2.0/5.0
Poor customer service, custom engagement ring was late and was mis-stamped as "14k" when the band was actually platinum. Lots of headache and hard to get ahold of them. At least the ring turned out nicely after all that headache!
Services Used: Jewelry
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Motion
Wedding:
7/31/2010
4.8/5.0
Derco is the bomb! Great service, great selection, and according to my husband, great prices as well. Don't forget to make an appointment to get your name on the list. They even clean your rings when you are there looking around. No high pressure at all. We bought my engagement ring there and went back to get our wedding bands. They even made a customized ring for me based on my discription. I LOVE my rings! Thanks Derco!
Services Used: Jewelry
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Darren
Wedding:
6/6/2010
4.2/5.0
Great value, helpful, reliable service.
Services Used: Jewelry
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Gretchen
Wedding:
11/7/2009
5.0/5.0
I followed my friend's recommendation, and am so happy with my ring! They have a large selection, and great values. The service was professional, and if you do your research and really know what you want, you can definitely find it there.
Services Used: Jewelry
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mscristin
Wedding:
10/31/2009
4.8/5.0
They came highly recommended by other people. Definitely the best bang for your buck. The only problem is that they're located in the SF Jewelry Mart and it's a little hard to get there sometimes. I've had my ring cleaned twice and they've been great and very accommodating. When my fiance bought my engagement ring there, George Lucas was buying a diamond bracelet right next to him. Hey if it's good enough for George Lucas...
Services Used: Jewelry
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RazorbackBelle42
Wedding:
10/11/2009
5.0/5.0
I went to the Derco in San Francisco at the Jewelry Mart. I worked with a woman named Lucy and she was great. They were very flexible on the price and I was able to get the perfect ring for under my budget. I absolutely love it! It's white gold, so they will clean it and "re dip" it for free forever. Fantastic service. Great prices. HUGE selection.
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
5.0/5.0
We went to Derco for our wedding bands. They had a good selection for a good price. Judy was the associate who helped us. She was very accommodating and helped us find exactly what we wanted and needed, all within our budget. They even cleaned my engagement ring (that wasn't purchased there) for free! I would definitely go back to Derco for any jewelry needs...maybe even a new diamond ring! =)
Services Used: Jewelry
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stefaniecv
Wedding:
8/9/2008
4.5/5.0
They had the engagement ring of my dreams there! They had a huge selection, and I was stoked to not have to have a custom-made ring. They definitely aren't the most expensive jewelers I've seen (Bailey, Banks, and Biddle is ridiculously high priced), but they're not the cheapest. However, they have great service in person. I had to call for an appraisal for insurance purposes, and I had trouble with them getting back to me promptly.
Services Used: Jewelry
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Amanda
Wedding:
4/26/2008
5.0/5.0
Derco's has a gorgeous selection of rings. It took about 30 minutes to pick out my engagement ring. They set the stone while we went and had lunch and we were able to take it home that day! We spent about 2 hours looking over wedding bands. Judy was very helpful and showed us tray after tray of bands until we found the right ones. You can't beat their quality...their diamonds are beautiful. Their collection of colored stones isn't as large as other jewelers, but what they have is of the highest quality. Their pricing is quite good, we feel we got an excellent deal on our rings. We will NEVER shop at another jeweler...we are forever customers of Derco's!
Services Used: Jewelry
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sheilad
Wedding:
11/3/2007
4.8/5.0
Beautiful jewelry and wonderful pricing! We purchased both of our rings there! Great customer service!
Services Used: Jewelry
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minimarsh6
Wedding:
10/28/2007
4.8/5.0
they were extremely helpful, corresponded via email when we were trying to work out details, delivered a beautiful product, and check/clean my ring as often as i want. nothing brightens my day like a fresh sparkling diamond!
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
4.5/5.0
Derco in the Jewelry Mart had an amazing selection, but it's kind of tricky to get into the Jewelry Mart due to their business hours. However, once we had our rings, we did maintenance with the store in the San Francisco Mall. All of the sales people are very helpful and the prices seemed to be in line with the other jeweler we went to before selecting our rings.
Services Used: Jewelry
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dlcsweetpea
Wedding:
7/11/2007
4.6/5.0
Derco, was so great. I did not choose them because it was where my husband purchased my engagement ring but their customer service has been great. I worked with the store at the jewelry center and they have hard hours to work with when you are working full time and you have to pay for parking, but since then they have opened another location in the Bloomingdale's mall and I go there now. I love all of our rings. I got them fast, for a good price and I can take them in for maintenance for the rest of my life. Totally recommend!!
Services Used: Jewelry
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Adam
Wedding:
5/19/2007
5.0/5.0
We went to the SF Jewelry Mart looking for wedding rings. We stopped at Derco's and were amazed by the selection they had. But already quite fatigued by a full day of looking at Derco and other stores, we ultimately didn't get anything there. A few weeks later, we visited Derco located at the newly built Westfield Mall in downtown San Francisco. There, the staff were so nice and showed us the perfect white gold wedding band for me. We were quite happy to shop at Derco.
Services Used: Jewelry
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koala
Wedding:
2/17/2007
4.6/5.0
We went to the Jewlery Mart so you have to call in advance to get in. The ring settings are at a definite discount but the actual diamond was what you would pay at other jewelers. They definitely can't handle crowds and if it's busy expect to wait awhile. Other than that they had a good selection and I felt we got a good deal.
Services Used: Jewelry
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mavie
Wedding:
6/23/2006
4.6/5.0
We went to the original Derco in the SF Gift Center and got the e-ring, wedding bands, and my wedding saphire diamond necklace from there. Our sales person was very helpful and not pushy. We were recommended this place by my cousin who heard it from her friends. It's definitely word of mouth that has gotten people to this jeweler. Because of that, we were confident in buying from a reputable jeweler. They have good prices for the quality.
Services Used: Jewelry
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nutz
Wedding:
8/31/2004
4.4/5.0
I got the ring from Derco. Judy really took care of us in terms of helping us select a diamond - she explained all about the diamonds and even brought out different ones so that we can see and compare. We now pretty much deal with her directly for all our jewelry needs.
Services Used: Jewelry
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julai13
Wedding:
8/30/2003
4.7/5.0
I can't really rate the value for cost since my husband spent the day and the money picking out my engagement ring, but I can say they have some really nice designs. My husband chose a simple 4 prong setting for my engagement ring since he knew I would eventually choose another setting. I found a design I liked on the web and Derco custom made my new setting. We have gone back 3 other times to purchase jewelry from Derco and our sales associate, Judy, was very professional/helpful and super nice/flexible.
Services Used: Jewelry
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