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Descenza Diamonds

Boston , MA

LOCATION

387 Washington Street, 6th Floor
Boston, MA US 02108 (map)

PHONE

617-542-7974

WEBSITE

View website
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Jewelry

REVIEWS

4.8
out of 5.0
4.8/5.0
4.8/5.0
4.8/5.0
4.8/5.0
4.9/5.0
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Kat
Wedding:
7/27/2013
4.6/5.0
I had gone to the DeScenza's near my fiancés house to have his great grandmother's ring sized initially and when we went to pick it up and I tried it on, it nearly fell off my finger. I'm not sure if the man sizing it wrote down the wrong size, or if it was done incorrectly, but I couldn't even wear it. I had taken it back to the store in Hingham since it was closer to my house at the time. I explained the situation to the woman and although she was not the friendliest person she was willing to speak with the manager. The manager agreed that they would resize and polish it for no charge. Only a couple days later I picked it up and it was perfect. They did a wonderful job polishing it and I appreciate how they handled my situation which is why I gave the the score I did. I would recommend this store, just watch what size they write down on the envelope.
Services Used: Jewelry
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Jeremy
Wedding:
9/29/2012
4.4/5.0
Our wedding bands are amazing, and my wife loved her engagement ring. Thanks Descenza
Services Used: Jewelry
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Paola
Wedding:
8/4/2012
4.9/5.0
We got my engagement ring and both our wedding bands at DeScenza. From the very beginning they were helpful with educating us about diamonds and helping me find the perfect band for my engagement ring. I found one that I absolutely fell in love with and hadn't seen anywhere else. After I left, our salesperson called my husband to let him know that he didn't want to say this in front of me, but that band has been known to have issues with keeping the diamond intact. Since I loved it so much though, they would make it for me themselves. They also made my wedding band so it matched the engagement ring perfectly.

Every time I go there, everyone is nothing but pleasant and always offer great customer support.
Services Used: Jewelry
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Katharine
Wedding:
5/26/2012
4.9/5.0
We have had excellent service with Descenza. We bought both my engagement ring there, my husband's wedding band and had various other services provided to us for other things. We love their customer service and timeliness of everything. Would highly recommend them!
Services Used: Jewelry
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B Lew
Wedding:
9/24/2011
5.0/5.0
We purchased our wedding bands at Descenza. We had shopped at a few other shops in the Jeweler's buildings in Boston (including where we purchased the engagement ring), but Descenza had the best ring and it was a reasonable price. The woman who helped us was quite knowledgeable and made it a quick and smooth process. The overall service was exceptional. I even paid a little less than what I was quoted when I came to pick up the ring that was sent out to be sized as the price (of gold) had dropped $40.
Services Used: Jewelry
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Meleccese
Wedding:
4/9/2011
5.0/5.0
Descenza's is fantastic! They have at least 4 locations and can really work with any budget. Don't judge by their website - it needs a little makeover, but their in-store selection is awesome. They helped my husband create a custom engagement ring for me before he proposed and then when we picked out our wedding banks Mike Molloy in Higham helped me create something amazing to match it. Definitely go check them out!
Services Used: Jewelry
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Bob
Wedding:
10/28/2010
5.0/5.0
My now husband met with Paul not knowing anything about diamonds. Paul educated him on the diamond process and he got me the PERFECT egagement ring. I could not have done better myself! I receive compliments all the time.

When it came time for the wedding bands, I was blown away with how professional and accomodating they made the process. From picking it out to picking it up. We could not have asked for more.

We will be customers for life.

Natalie & Bob
Services Used: Jewelry
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Lorrie
Wedding:
10/16/2010
4.8/5.0
The only 2 negative comments: 1. the attitude of one girl working there. She was quite rude to the point that I was ready to leave. She did not know the value of a paying customer and someone who is selecting an incription on a wedding ring wants it to come out just right.
2. - They didn't properly size one ring and then told me that it was my finger. They told me to come back in another day and see if it fit better. They finally siad they would fix it. I came back 3 days later and they had not done anything - it still did not fit on my finger. They agreed to do it and apologized. The same girl who was rude about the engraving was the one who told me the ring needed to be that tight, it literally would not fit over my knuckle without major pain.

The others in the shop were great and the price was competitive.
Services Used: Jewelry
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melissa
Wedding:
9/30/2010
4.8/5.0
My fiance worked with the Descenza's in Hingham for my engagement ring and raved about their customer service. We ended up purchasing both of our wedding bands at the Natick location. They were great to work with and we were really happy with the price. Although, it took longer than I expected to get price quotes. Other than that, everything was great.
Services Used: Jewelry
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dimplz314
Wedding:
7/3/2009
5.0/5.0
Descenza Diamonds will absolutely work with you and your budget to find something fantastic! I was shocked to find out how overpriced some diamond dealers can be. Working with the men & women at Descenzas is like working with a family member. Very easy to deal with. I will return in the future.
Services Used: Jewelry
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maple candy
Wedding:
9/13/2008
4.2/5.0
De Scenza in Peabody is great. My husband designed my engagment ring with one of the jewlers. I get complemts on it everyday. Great customer service!
Services Used: Jewelry
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mika
Wedding:
8/9/2008
4.8/5.0
The people at DeScenza's went above and beyond to help me and my fiance (now husband!) figure out what we wanted for our bands and my ring. They were so patient with us. We were very pleased!!
Services Used: Jewelry
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tj1777
Wedding:
11/24/2007
5.0/5.0
My engagement ring was custom made by a jeweler in NY so we wanted to try to find a band that matched my ring in a store. The saleperson at Descenza accepted the challenge and was so helpful in finding the perfect band for me as well as my husband. The day we went shopping we hadn't planned on getting anything but we were so satisfied with our rings that we bought them right there! Our engraving was also done there and is perfect!
Services Used: Dress & Attire
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derkoboni
Wedding:
10/27/2007
4.5/5.0
Where we purchased my enagagement ring from. Quality for the price; a great jeweler in Boston's Jewlery Exchange building.
Services Used: Jewelry
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Mira
Wedding:
6/17/2007
5.0/5.0
They were really super and helped us find exactly what we wanted! Also, they were a lot cheaper than other alternatives!
Services Used: Jewelry
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Lindsay
Wedding:
4/21/2007
5.0/5.0
My mother's engagement ring broke during her honeymoon (37 years ago) and her insurance company recommended that she get her replacement at Descenza Diamonds in Boston. For graduation from college my father bought each of his daughters a diamond pendant from Descenza Diamonds. It was only natural that when it came time to find "the ring" for my engagement, that we contacted Paul McIsaac at Descenza. He carries Scott Kay pieces as well as other designer pieces and his prices are well below retail. Our particular setting was over $1000 less at Descenza than it was at a local DC jeweler. He offered us valuable opinions on what stones would be our best value. We returned to Descenza to choose our wedding bands. Although Paul is not always available, he is very responsive and always returns phone calls within a day. We were in a rush when we ordered our wedding bands and he ensured prompt arrival. Both my new husband and I are very pleased with the quality of service and the products we have recieved from Descenza. For us it is a family tradition.
Services Used: Jewelry
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kellsquam
Wedding:
10/7/2006
5.0/5.0
I can't say anything bad about DeScenza's. We ended up with gorgeous rings and they have always given us great service. We would most definitely recommend them.
Services Used: Jewelry
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Susan
Wedding:
10/6/2001
4.8/5.0
Very professional, attentive, one-on-one service. Great quality.
Services Used: Jewelry

MAP

 
387 Washington Street, 6th Floor, Boston, MA 02108 See On Map
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