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Dial 7 Car and Limousine

New York , NY

LOCATION

500 West End Ave
New York, NY 10024 US

PHONE

212-777-7777

WEBSITE

View website
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Transportation

REVIEWS

2.2
out of 5.0
2.2/5.0
2.2/5.0
2.2/5.0
2.2/5.0
2.2/5.0
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Anonymous
Wedding:
Recently Married
0.5/5.0
I was late to my own wedding - by an hour and a half, and 40 minutes of it was the driver's fault. He couldn't find the venue; he got lost; he circled the Park (Prospect Park Boathouse) 3 times, and then inside, as well. He forgot the parking permit. He wouldn't listen to us (bridal party) when we told him to "GO" at a road inside the park, and insisted on calling over 2 policeman to ask them if he could go forward. They shrugged, and went back to their conversation. The driver paused, before we yelled at him some more to keep going - as we were already extremely late. He stopped to roll down his window and wave to pedestrians in the park. All this company needed to do was provide us with a driver that knew where he was going - definitely look elsewhere.
I was late to my own wedding - by an hour and a half, and 40 minutes of it was the driver's fault. He couldn't find the Read more...
I was late to my own wedding - by an hour and a half, and 40 minutes of it was the driver's fault. He couldn't find the venue; he got lost; he circled the Park (Prospect Park Boathouse) 3 times, and then inside, as well. He forgot the parking permit. He wouldn't listen to us (bridal party) when we told him to "GO" at a road inside the park, and insisted on calling over 2 policeman to ask them if he could go forward. They shrugged, and went back to their conversation. The driver paused, before we yelled at him some more to keep going - as we were already extremely late. He stopped to roll down his window and wave to pedestrians in the park. All this company needed to do was provide us with a driver that knew where he was going - definitely look elsewhere. Read less
Services Used: Transportation
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Caitlin
Wedding:
10/12/2014
5.0/5.0
I booked Dial 7 for all of our wedding day transportation as well as our honeymoon airport drop off and pick up. I couldn't have been more pleased at how smoothly everything ran. I changed my reservations several times and had four different cars going to four different locations with no problems. I saved a ton of money by not booking a limo and they still took special care knowing it was a wedding. My driver showed up 20 minutes early and did not charge for any wait time while the bridesmaids and I finished getting ready and got in the car. Thank you for great service!
I booked Dial 7 for all of our wedding day transportation as well as our honeymoon airport drop off and pick up. I Read more...
I booked Dial 7 for all of our wedding day transportation as well as our honeymoon airport drop off and pick up. I couldn't have been more pleased at how smoothly everything ran. I changed my reservations several times and had four different cars going to four different locations with no problems. I saved a ton of money by not booking a limo and they still took special care knowing it was a wedding. My driver showed up 20 minutes early and did not charge for any wait time while the bridesmaids and I finished getting ready and got in the car. Thank you for great service! Read less
Services Used: Transportation
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Private User
Wedding:
5/31/2014
0.4/5.0
HORRIBLE service:
1) the limo arrived about 30 minutes late
2) the limo driver did not let us pay by credit card despite it being written in our confirmation email
3) he charged us about 50 dollars more than the price in our confirmation email and said it was because of mandatory tip - even though we were told that tip was optional -- after being on the phone with the company for a while, we just ended up having to pay what he was asking because we were running late.
4) he did even open the door for me or my bridesmaids when picking us up or dropping us off
5) when we asked for a receipt he got mad and said he didn't have a pen, gave my MOH a blank receipt, and then drove off
6) he stopped by an ATM on the way to the venue
7) while we were refunded most of our money after complaining to management, it was not worth the agony
HORRIBLE service:
1) the limo arrived about 30 minutes late
2) the limo driver did not let us pay by credit card Read more...
HORRIBLE service:
1) the limo arrived about 30 minutes late
2) the limo driver did not let us pay by credit card despite it being written in our confirmation email
3) he charged us about 50 dollars more than the price in our confirmation email and said it was because of mandatory tip - even though we were told that tip was optional -- after being on the phone with the company for a while, we just ended up having to pay what he was asking because we were running late.
4) he did even open the door for me or my bridesmaids when picking us up or dropping us off
5) when we asked for a receipt he got mad and said he didn't have a pen, gave my MOH a blank receipt, and then drove off
6) he stopped by an ATM on the way to the venue
7) while we were refunded most of our money after complaining to management, it was not worth the agony Read less
Services Used: Transportation
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Eleanor
Wedding:
8/9/2013
0.5/5.0
Dial7 was the worst part of my wedding day. The car that I booked to take me to the photo location never showed up. I begged each driver of the other two cars that I had booked for my bridesmaids to take me to the photo location and they both refused saying they couldn't change the route. I ended having to completely skip the photo location due to their errors and refusing to be flexible. The service was rude, unhelpful, and very expensive.
Dial7 was the worst part of my wedding day. The car that I booked to take me to the photo location never showed up. I Read more...
Dial7 was the worst part of my wedding day. The car that I booked to take me to the photo location never showed up. I begged each driver of the other two cars that I had booked for my bridesmaids to take me to the photo location and they both refused saying they couldn't change the route. I ended having to completely skip the photo location due to their errors and refusing to be flexible. The service was rude, unhelpful, and very expensive. Read less
Services Used: Transportation
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Logan
Wedding:
12/30/2011
5.0/5.0
They were on time and were very accommodating when they had to wait for us a bit after the reception. All together a very smooth interaction and very inexpensive.
They were on time and were very accommodating when they had to wait for us a bit after the reception. All together a very Read more...
They were on time and were very accommodating when they had to wait for us a bit after the reception. All together a very smooth interaction and very inexpensive. Read less
Services Used: Transportation
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Megan
Wedding:
10/15/2011
4.1/5.0
Very flexible and willing to work with us. We took our pictures before our ceremony and the driver was willing to take us to mutiple locations
Very flexible and willing to work with us. We took our pictures before our ceremony and the driver was willing to take us Read more...
Very flexible and willing to work with us. We took our pictures before our ceremony and the driver was willing to take us to mutiple locations Read less
Services Used: Transportation
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GM
Wedding:
5/10/2008
1.2/5.0
I hired a limo for 2 hours and they wouldn't write down the itinerary in advance, so I had to spend the whole time explaining to the driver where we were going instead of just relaxing. Also, I had to look for the driver at the pick up address, because he couldn't be bothered to try and find me. And the worst part is that they require 20% gratuity regardless of the quality of service.
I hired a limo for 2 hours and they wouldn't write down the itinerary in advance, so I had to spend the whole time Read more...
I hired a limo for 2 hours and they wouldn't write down the itinerary in advance, so I had to spend the whole time explaining to the driver where we were going instead of just relaxing. Also, I had to look for the driver at the pick up address, because he couldn't be bothered to try and find me. And the worst part is that they require 20% gratuity regardless of the quality of service. Read less
Services Used: Transportation
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Heather
Wedding:
8/6/2006
4.7/5.0
They are always on time and know what they are doing
They are always on time and know what they are doing
They are always on time and know what they are doing Read less
Services Used: Transportation
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Anonymous
Wedding:
2+ years ago
0.0/5.0
HORRIBLE!!! They were the reason I was late to my wedding! They had the audacity to cancel my limo the day before because they thought someone was playing a prank. They offered to send me a limo 3 hours after my wedding was supposed to begin!
HORRIBLE!!! They were the reason I was late to my wedding! They had the audacity to cancel my limo the day before because Read more...
HORRIBLE!!! They were the reason I was late to my wedding! They had the audacity to cancel my limo the day before because they thought someone was playing a prank. They offered to send me a limo 3 hours after my wedding was supposed to begin! Read less
Services Used: Transportation
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