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Diamonds Direct Crabtree

Raleigh , NC
EMAIL US
EMAIL US

LOCATION

4401 Glenwood Avenue
Raleigh, NC US 27612 (map)

PHONE

919-571-2881

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

The goal at Diamonds Direct - Crabtree is to provide extensive diamond education to each of our customers, so that you can select the best diamond at the right price for you.

... Read more
The goal at Diamonds Direct - Crabtree is to provide extensive diamond education to each of our customers, so that you can select the best diamond at the right price for you.

Diamonds Direct will reveal many industry standards, insights, and secrets that most retailers would never disclose to you. This gives you, our customer, the power to make an informed buying decision.

This education is supported by a huge inventory, unsurpassed by any retailer in the South. Our selection of mounted and loose diamonds ranges in carat weight, diamond shape, diamond quality, and certification. This coupled with over 5,000 engagement ring mountings and wedding bands to compliment the stone of your choice. Should you choose to create something more unique, our custom design department will work with you to create a one of a kind piece that will be yours and yours alone.

We confidently back each of our products with unmatched guarantee and warrantees- including a money back guarantee, lifetime upgrade, price protection, complimentary jewelry maintenance, complementary appraisals, and so much more. We ensure peace of mind that your precious purchase will be cared for long after the initial purchase has been made.

How are we able to make these promises to you? Diamonds Direct has a rich history in the diamond industry with over 50 years’ experience in all aspects of the industry. Today, Diamond Direct proudly mines and cuts all of our own diamonds. This process allows us to control the quality of the product presented to you and helps us save you money by cutting out a long list of middlemen in the process.

The end result- value. Our ultimate goal is to gain your trust and satisfaction for a lifetime. We take pride in providing professional guidance and promise you to work hard to gain your confidence and exceed your expectations with each purchase.

Selection, education, value and guidance – redefined for you. We look forward to gaining your business. Read less
Jewelry

INFO FOR JEWELRY

What kind of jewelry do you offer?
Antique Engagement Rings, Custom Engagement Rings, Custom Wedding Bands, Designer Engagement Rings, Designer Wedding Bands

REVIEWS

4.8
out of 5.0
4.8/5.0
4.8/5.0
4.9/5.0
4.8/5.0
4.8/5.0
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Madison
Wedding:
10/10/2015
5.0/5.0
The staff goes out of their way to accommodate your needs. Our consultant remembered us by name each time we were in store and worked hard to understand exactly what we were looking for, and then found that in put budget!
The staff goes out of their way to accommodate your needs. Our consultant remembered us by name each time we were in store Read more...
The staff goes out of their way to accommodate your needs. Our consultant remembered us by name each time we were in store and worked hard to understand exactly what we were looking for, and then found that in put budget! Read less
Services Used: Jewelry
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Private User
Wedding:
5/24/2015
5.0/5.0
I love Diamonds Direct! I went with my fiancé to just look at prices to see what was in our budget and we ended up purchasing our wedding bands that day! They were having a sale coming up but could not guarantee our bands would be on sale, but they were able to give us a discount so we didn't have to risk them not on sale. Turns out, they were not on sale (I checked) so we got a great deal!! My engagement ring also came from Diamonds Direct, and I am totally in love with it! They have a large selection to choose from so you can't go wrong stopping by!
I love Diamonds Direct! I went with my fiancé to just look at prices to see what was in our budget and we ended up Read more...
I love Diamonds Direct! I went with my fiancé to just look at prices to see what was in our budget and we ended up purchasing our wedding bands that day! They were having a sale coming up but could not guarantee our bands would be on sale, but they were able to give us a discount so we didn't have to risk them not on sale. Turns out, they were not on sale (I checked) so we got a great deal!! My engagement ring also came from Diamonds Direct, and I am totally in love with it! They have a large selection to choose from so you can't go wrong stopping by! Read less
Services Used: Jewelry
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Katie-Ann
Wedding:
11/22/2014
5.0/5.0
The reason we chose Diamonds Direct to begin with is because they carried Tacori, which is what we were interested in for our wedding rings! We worked with Jodi at Diamonds Direct.

First and foremost, she is awesome and we highly recommend her!

The groom and I went in there to look at some engagement rings together. Of course, we went right to the Tacori section! We loved that the rings are hand crafted in America and quickly narrowed it down to two. Jody also picked out three different diamonds and we looked at each one through a magnifier and simultaneously picked the same one that was our absolutely beautiful! After that I went and looked around and he did the rest with Jodi and ultimately picked the most gorgeous ring and my absolute favorite one! I had no idea he actually ordered it that day but about 4 weeks later it was in, he proposed and the rest is history!

Later on in October, the actual designer Tacori himself was there, and we went to look at wedding bands. We met the designer and ordered my groom's band. It came in quickly and Jodi was very responsive with emails, making appointments to meet with her and pick up the rings, etc.

We are so happy we picked Diamonds Direct with Jodi!
The reason we chose Diamonds Direct to begin with is because they carried Tacori, which is what we were interested in for Read more...
The reason we chose Diamonds Direct to begin with is because they carried Tacori, which is what we were interested in for our wedding rings! We worked with Jodi at Diamonds Direct.

First and foremost, she is awesome and we highly recommend her!

The groom and I went in there to look at some engagement rings together. Of course, we went right to the Tacori section! We loved that the rings are hand crafted in America and quickly narrowed it down to two. Jody also picked out three different diamonds and we looked at each one through a magnifier and simultaneously picked the same one that was our absolutely beautiful! After that I went and looked around and he did the rest with Jodi and ultimately picked the most gorgeous ring and my absolute favorite one! I had no idea he actually ordered it that day but about 4 weeks later it was in, he proposed and the rest is history!

Later on in October, the actual designer Tacori himself was there, and we went to look at wedding bands. We met the designer and ordered my groom's band. It came in quickly and Jodi was very responsive with emails, making appointments to meet with her and pick up the rings, etc.

We are so happy we picked Diamonds Direct with Jodi! Read less
Services Used: Jewelry
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Elizabeth
Wedding:
10/25/2014
5.0/5.0
My fiancé got my engagement ring here and had such a great experience that we went back to buy our wedding bands. The staff is helpful and knowledgeable. They clearly have a lot of experience and a wonderful selection within all price ranges. Prices are competitive with everyone else. When people ask where to go I have NO hesitation recommending Diamonds Direct.
My fiancé got my engagement ring here and had such a great experience that we went back to buy our wedding bands. The Read more...
My fiancé got my engagement ring here and had such a great experience that we went back to buy our wedding bands. The staff is helpful and knowledgeable. They clearly have a lot of experience and a wonderful selection within all price ranges. Prices are competitive with everyone else. When people ask where to go I have NO hesitation recommending Diamonds Direct. Read less
Services Used: Jewelry
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Rebecca
Wedding:
10/11/2014
4.7/5.0
They worked with us to custom design our wedding bands and engagement ring. Best diamond selection and prices around. We were able to see diamonds that we would have had to special order anywhere else. I get compliments on my engagement ring all the time. Only issues were regarding the status of our wedding bands (they forgot to call us when they were ready) and the sizing being incorrect. Other than that, the service was great!
They worked with us to custom design our wedding bands and engagement ring. Best diamond selection and prices around. We Read more...
They worked with us to custom design our wedding bands and engagement ring. Best diamond selection and prices around. We were able to see diamonds that we would have had to special order anywhere else. I get compliments on my engagement ring all the time. Only issues were regarding the status of our wedding bands (they forgot to call us when they were ready) and the sizing being incorrect. Other than that, the service was great! Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
I highly recommend Diamonds Direct at Crabtree Mall! My husband and I had such a wonderful experience shopping and purchasing our wedding bands from Diamond's Direct! The staff was very friendly, patient, and educated us both on diamonds and different types of bands. Thank you Diamond's Direct!
I highly recommend Diamonds Direct at Crabtree Mall! My husband and I had such a wonderful experience shopping and Read more...
I highly recommend Diamonds Direct at Crabtree Mall! My husband and I had such a wonderful experience shopping and purchasing our wedding bands from Diamond's Direct! The staff was very friendly, patient, and educated us both on diamonds and different types of bands. Thank you Diamond's Direct! Read less
Services Used: Jewelry
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Meghan
Wedding:
7/26/2014
4.7/5.0
Great service and the quality of the ring is great!!! They really work with you to find the best fit!
Great service and the quality of the ring is great!!! They really work with you to find the best fit!
Great service and the quality of the ring is great!!! They really work with you to find the best fit! Read less
Services Used: Jewelry
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Julia
Wedding:
6/21/2014
4.8/5.0
We were at the verge of being slightly disheartened by other jewelry stores when I thought "what the heck, we'll try that store with the radio ads every half hour... why not?" and I'm so glad we did. The value of the jewelry was so much higher than other stores for less money, the shopping experience was very laid back. The saleswoman was helpful, understood what we wanted, and helped us understand our options without being pushy for a moment. I LOVE my ring, and my husband's ring is perfect, too.
We were at the verge of being slightly disheartened by other jewelry stores when I thought "what the heck, we'll try that Read more...
We were at the verge of being slightly disheartened by other jewelry stores when I thought "what the heck, we'll try that store with the radio ads every half hour... why not?" and I'm so glad we did. The value of the jewelry was so much higher than other stores for less money, the shopping experience was very laid back. The saleswoman was helpful, understood what we wanted, and helped us understand our options without being pushy for a moment. I LOVE my ring, and my husband's ring is perfect, too. Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
I REALLY enjoyed my experience at this location. We probably went back 4 times before we settled on the final ring. The staff was awesome and always made us feel important while there. We really liked working with Myrna and have recommended her to many of our friends! Thanks for a GREAT experience Diamonds Direct!
I REALLY enjoyed my experience at this location. We probably went back 4 times before we settled on the final ring. The Read more...
I REALLY enjoyed my experience at this location. We probably went back 4 times before we settled on the final ring. The staff was awesome and always made us feel important while there. We really liked working with Myrna and have recommended her to many of our friends! Thanks for a GREAT experience Diamonds Direct! Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
4.6/5.0
Diamonds Direct was absolutely wonderful to work with. They were extremely helpful in all aspects of getting our jewelry and having it cleaned before the wedding. Great value.
Diamonds Direct was absolutely wonderful to work with. They were extremely helpful in all aspects of getting our jewelry Read more...
Diamonds Direct was absolutely wonderful to work with. They were extremely helpful in all aspects of getting our jewelry and having it cleaned before the wedding. Great value. Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
Diamonds Direct is a great place for any kind of jewelry, but especially the wedding variety. My husband got my engagement ring there for a great price, and Raj was super helpful during the process (diamond selection, setting selection, wedding band suggestions). Raj also helped us in selecting the wedding bands a few months later, but wasn't there when we went back to purchase them (don't worry, he's still there! He was having knee surgery). The lady that helped us with buying the bands was still very helpful, though. They give you a discount on wedding bands when you've already bought the engagement ring with them, and we were able to negotiate the price down a little bit more to fit our budget. All in all, very helpful, professional, and a great experience.
Diamonds Direct is a great place for any kind of jewelry, but especially the wedding variety. My husband got my engagement Read more...
Diamonds Direct is a great place for any kind of jewelry, but especially the wedding variety. My husband got my engagement ring there for a great price, and Raj was super helpful during the process (diamond selection, setting selection, wedding band suggestions). Raj also helped us in selecting the wedding bands a few months later, but wasn't there when we went back to purchase them (don't worry, he's still there! He was having knee surgery). The lady that helped us with buying the bands was still very helpful, though. They give you a discount on wedding bands when you've already bought the engagement ring with them, and we were able to negotiate the price down a little bit more to fit our budget. All in all, very helpful, professional, and a great experience. Read less
Services Used: Jewelry
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Sierra
Wedding:
11/2/2013
5.0/5.0
My fiance bought my engagement ring here and I have also bought my ring here. They had a wonderful selection and the staff was very helpful. He was able to find something I loved without having my input at all. They were also very helpful with giving all the information needed to put on the insurance. When we went to look for our rings I found a matching ring very quickly and it was in my budget. We did have a hard time finding a ring for my fiance and had to go elsewhere. I would recommend them to anyone looking to find the best ring. I will be going there again for future jewelry purchases.
My fiance bought my engagement ring here and I have also bought my ring here. They had a wonderful selection and the staff Read more...
My fiance bought my engagement ring here and I have also bought my ring here. They had a wonderful selection and the staff was very helpful. He was able to find something I loved without having my input at all. They were also very helpful with giving all the information needed to put on the insurance. When we went to look for our rings I found a matching ring very quickly and it was in my budget. We did have a hard time finding a ring for my fiance and had to go elsewhere. I would recommend them to anyone looking to find the best ring. I will be going there again for future jewelry purchases. Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
4.8/5.0
All of the staff we worked with at Diamond's Direct Crabtree was great. We were pleased with their prices and their selection was amazing. My fiancee got to pick every diamond in my setting not just the main stone. The same held true with the wedding band's diamonds when I went in to pick it out. They were so patient with us, especially my fiancee when he took forever to choose his wedding band!
All of the staff we worked with at Diamond's Direct Crabtree was great. We were pleased with their prices and their Read more...
All of the staff we worked with at Diamond's Direct Crabtree was great. We were pleased with their prices and their selection was amazing. My fiancee got to pick every diamond in my setting not just the main stone. The same held true with the wedding band's diamonds when I went in to pick it out. They were so patient with us, especially my fiancee when he took forever to choose his wedding band! Read less
Services Used: Jewelry
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Kaleigh
Wedding:
9/6/2013
4.9/5.0
We got our wedding bands from them. Less expensive then most places, and they have sales every once in a while. Everyone is always nice... but stay away from the busy hours... it got so loud we couldn't hear ourselves think and barely heard the saleswoman. My husband also bought my wedding present from them! Thanks!!!
We got our wedding bands from them. Less expensive then most places, and they have sales every once in a while. Everyone Read more...
We got our wedding bands from them. Less expensive then most places, and they have sales every once in a while. Everyone is always nice... but stay away from the busy hours... it got so loud we couldn't hear ourselves think and barely heard the saleswoman. My husband also bought my wedding present from them! Thanks!!! Read less
Services Used: Jewelry
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Danielle
Wedding:
6/2/2013
5.0/5.0
I could not be more happy with my ring! My fiancé custom ordered the ring and it came out exactly as I wanted it! However, he got the wrong size but when I went in the get it re-sized, they we extremely polite, professional, and receptive to the problem and it was re-sized for free and shipped directly to me! (I also had the option of picking it up, but I live out of town so chose to have it shipped.) The employees have excellent customer service and maintain a professional yet relaxing atmosphere. We went back and got my fiancés band there and will be getting my wedding band there as well. I highly recommend this jeweler!
I could not be more happy with my ring! My fiancé custom ordered the ring and it came out exactly as I wanted it! However, Read more...
I could not be more happy with my ring! My fiancé custom ordered the ring and it came out exactly as I wanted it! However, he got the wrong size but when I went in the get it re-sized, they we extremely polite, professional, and receptive to the problem and it was re-sized for free and shipped directly to me! (I also had the option of picking it up, but I live out of town so chose to have it shipped.) The employees have excellent customer service and maintain a professional yet relaxing atmosphere. We went back and got my fiancés band there and will be getting my wedding band there as well. I highly recommend this jeweler! Read less
Services Used: Jewelry
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Julie
Wedding:
5/26/2013
4.9/5.0
My goodness, so many good things to say about Diamonds Direct! The moment you walk in, they always greet you with a friendly smile. They offer you any drink you could possibly want from coffee to champagne. My husband and I both exactly what kind of wedding bands we wanted. Raj was so helpful in helping us find our dream rings and at the best price. Raj also helped my husband when he bought my engagement ring there. We have been there on several occasions to get my engagement ring cleaned and polished prior to the big day. They have never been short of wonderful.
My goodness, so many good things to say about Diamonds Direct! The moment you walk in, they always greet you with a Read more...
My goodness, so many good things to say about Diamonds Direct! The moment you walk in, they always greet you with a friendly smile. They offer you any drink you could possibly want from coffee to champagne. My husband and I both exactly what kind of wedding bands we wanted. Raj was so helpful in helping us find our dream rings and at the best price. Raj also helped my husband when he bought my engagement ring there. We have been there on several occasions to get my engagement ring cleaned and polished prior to the big day. They have never been short of wonderful. Read less
Services Used: Jewelry
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Anonymous
Wedding:
3/30/2013
3.4/5.0
While I do think you get decent service and good prices at Diamonds Direct, I was frustrated at times. I felt as though I was being pushed into spending way more money than was neccessary on my husband's band. Our consultant was a little used carsalesman-like in her approach. I also think she was not totally straight-forward with prices. Finally, I became very frustrated when purchasing my band because we wanted to design something unique, and our consultant just could not seem to understand my ideas for the design. I began to worry that it was not going to turn out like I wanted until we spoke with someone else who finally got the idea. I would go back, but I would not work with the same person. If you aren't happy with who you work with initially, definitely ask for someone else!
While I do think you get decent service and good prices at Diamonds Direct, I was frustrated at times. I felt as though I Read more...
While I do think you get decent service and good prices at Diamonds Direct, I was frustrated at times. I felt as though I was being pushed into spending way more money than was neccessary on my husband's band. Our consultant was a little used carsalesman-like in her approach. I also think she was not totally straight-forward with prices. Finally, I became very frustrated when purchasing my band because we wanted to design something unique, and our consultant just could not seem to understand my ideas for the design. I began to worry that it was not going to turn out like I wanted until we spoke with someone else who finally got the idea. I would go back, but I would not work with the same person. If you aren't happy with who you work with initially, definitely ask for someone else! Read less
Services Used: Jewelry
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Patricia
Wedding:
3/16/2013
4.7/5.0
The engagement ring has received comments literally everywhere I go. We had a 2 year long engagement and when my fiance went back to order the matching wedding band, on top of the already good price they gave him a 10% discount for returning to order the band and the engagement ring stone was so amazing even Diamonds Direct personnel were amazed by the sparkle and proud that they sold it. Have already sent many friends to this location to get engagement rings, will continue to do so.

The reason that he rates them a 4 for responsiveness is because he felt like he had to do the calling in order to find out the status of the wedding band, and that he was doing the leg work of the communication. Otherwise, working with Diamonds Direct management was a pleasure.
The engagement ring has received comments literally everywhere I go. We had a 2 year long engagement and when my fiance Read more...
The engagement ring has received comments literally everywhere I go. We had a 2 year long engagement and when my fiance went back to order the matching wedding band, on top of the already good price they gave him a 10% discount for returning to order the band and the engagement ring stone was so amazing even Diamonds Direct personnel were amazed by the sparkle and proud that they sold it. Have already sent many friends to this location to get engagement rings, will continue to do so.

The reason that he rates them a 4 for responsiveness is because he felt like he had to do the calling in order to find out the status of the wedding band, and that he was doing the leg work of the communication. Otherwise, working with Diamonds Direct management was a pleasure. Read less
Services Used: Jewelry
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Lauri
Wedding:
2/9/2013
5.0/5.0
Myrna was wonderful to work with - she helped us find what we wanted, and than, helped to have it made even better!
Myrna was wonderful to work with - she helped us find what we wanted, and than, helped to have it made even better!
Myrna was wonderful to work with - she helped us find what we wanted, and than, helped to have it made even better! Read less
Services Used: Jewelry
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Charlene
Wedding:
11/17/2012
5.0/5.0
Do I really have to say anything here?! I had a wonderful experience shopping for our rings at Diamonds Direct Crabtree! My husband told me that the staff was very helpful when he went to pick out my diamond and have it set. They were very accommodating when we went to pick out our bands as well. We couldn't have picked a better place to go!
Do I really have to say anything here?! I had a wonderful experience shopping for our rings at Diamonds Direct Crabtree! Read more...
Do I really have to say anything here?! I had a wonderful experience shopping for our rings at Diamonds Direct Crabtree! My husband told me that the staff was very helpful when he went to pick out my diamond and have it set. They were very accommodating when we went to pick out our bands as well. We couldn't have picked a better place to go! Read less
Services Used: Jewelry
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Anonymous
Wedding:
10/20/2012
4.2/5.0
I love my engagement ring but do wish that the response we received about purchasing my wedding band would've been smoother. Overall we are pleased.
I love my engagement ring but do wish that the response we received about purchasing my wedding band would've been Read more...
I love my engagement ring but do wish that the response we received about purchasing my wedding band would've been smoother. Overall we are pleased. Read less
Services Used: Jewelry
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Carly
Wedding:
10/13/2012
5.0/5.0
My husband and I worked with diamonds direct crabtree for our wedding bands and they were wonderful! My husband actually purchased my engagement ring as well as a diamond necklace for the wedding from DD Crabtree. Throughout our experience with them, we worked with a wonderful consultant, Sylvia. She helped my husband with all of his questions and eased him through the process. DD even gave us a discount on our bands since my engagement ring was purchased from them :) They have great customer service!
My husband and I worked with diamonds direct crabtree for our wedding bands and they were wonderful! My husband actually Read more...
My husband and I worked with diamonds direct crabtree for our wedding bands and they were wonderful! My husband actually purchased my engagement ring as well as a diamond necklace for the wedding from DD Crabtree. Throughout our experience with them, we worked with a wonderful consultant, Sylvia. She helped my husband with all of his questions and eased him through the process. DD even gave us a discount on our bands since my engagement ring was purchased from them :) They have great customer service! Read less
Services Used: Jewelry
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Kristy
Wedding:
10/12/2012
5.0/5.0
Everyone is helpful. Rings were in when they said they would be.
Everyone is helpful. Rings were in when they said they would be.
Everyone is helpful. Rings were in when they said they would be. Read less
Services Used: Jewelry
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Laura
Wedding:
10/10/2012
5.0/5.0
Fiance purchased my engagement ring here because they had so many options. He went to several popular chain stores and they only had one or two diamonds with the Asscher cut that I wanted. At diamond's direct they narrowed down his price point and brought him several stones to look at within his budget. They even let him take the stones outside to see them in natural lighting. They have been so easy to work with with my wedding bands as well. They honored an old quoted price for fiance's band even though the price of gold when up since the quote was made. I can drop my rings off for cleaning whenever I want. I don't have to have them inspected at certain intervals. They are the best in my opinion!
Fiance purchased my engagement ring here because they had so many options. He went to several popular chain stores and Read more...
Fiance purchased my engagement ring here because they had so many options. He went to several popular chain stores and they only had one or two diamonds with the Asscher cut that I wanted. At diamond's direct they narrowed down his price point and brought him several stones to look at within his budget. They even let him take the stones outside to see them in natural lighting. They have been so easy to work with with my wedding bands as well. They honored an old quoted price for fiance's band even though the price of gold when up since the quote was made. I can drop my rings off for cleaning whenever I want. I don't have to have them inspected at certain intervals. They are the best in my opinion! Read less
Services Used: Jewelry
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Lauren
Wedding:
9/15/2012
5.0/5.0
My husband got my engagement ring at Diamonds Direct and we purchased our wedding bands from Diamonds Direct. Based on our experiences, I don't think we'll ever go to another jewelry store in the Triangle. The sales associates that we worked with were excellent. They understood our budget and didn't try to push us toward something that wasn't in our price range. I am amazed at the value of the jewelry that we were able to purchase at Diamonds Direct. And the inventory they have is astounding. Everyone is always so friendly, even when I just stop by to get my rings cleaned and brightened up (for free!). There's no reason to go anywhere else!
My husband got my engagement ring at Diamonds Direct and we purchased our wedding bands from Diamonds Direct. Based on our Read more...
My husband got my engagement ring at Diamonds Direct and we purchased our wedding bands from Diamonds Direct. Based on our experiences, I don't think we'll ever go to another jewelry store in the Triangle. The sales associates that we worked with were excellent. They understood our budget and didn't try to push us toward something that wasn't in our price range. I am amazed at the value of the jewelry that we were able to purchase at Diamonds Direct. And the inventory they have is astounding. Everyone is always so friendly, even when I just stop by to get my rings cleaned and brightened up (for free!). There's no reason to go anywhere else! Read less
Services Used: Jewelry
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M
Wedding:
9/8/2012
5.0/5.0
My now-husband proposed to me with a lovely diamond in a solitaire setting purchased from Diamonds Direct Crabtree. It was a total surprise and he knocked my socks off! He had some help/recommendations from a couple of friends, and had done plenty of research ahead of time before deciding to shop and buy at Diamonds Direct. After he proposed, he spoiled me further and took me back to the store to pick out a setting of my choice. The salesman that he (and we) worked with is Tery who is WONDERFUL. Totally professional, knowledgeable, and pleasant to deal with - not pushy at all. The store has so much selection that I found it overwhelming. Tery helped us focus on a smaller set of options that suited my tastes best, and I found a beautiful setting. Of course when it was time to buy our wedding bands, we went right back to Tery. I picked the band that matched my engagement ring and we found a comfortable, simple band for my husband that had just enough detail to complement my rings. Throughout the shopping experience, we received nothing but great customer service. Definitely recommend shopping here.
My now-husband proposed to me with a lovely diamond in a solitaire setting purchased from Diamonds Direct Crabtree. It was Read more...
My now-husband proposed to me with a lovely diamond in a solitaire setting purchased from Diamonds Direct Crabtree. It was a total surprise and he knocked my socks off! He had some help/recommendations from a couple of friends, and had done plenty of research ahead of time before deciding to shop and buy at Diamonds Direct. After he proposed, he spoiled me further and took me back to the store to pick out a setting of my choice. The salesman that he (and we) worked with is Tery who is WONDERFUL. Totally professional, knowledgeable, and pleasant to deal with - not pushy at all. The store has so much selection that I found it overwhelming. Tery helped us focus on a smaller set of options that suited my tastes best, and I found a beautiful setting. Of course when it was time to buy our wedding bands, we went right back to Tery. I picked the band that matched my engagement ring and we found a comfortable, simple band for my husband that had just enough detail to complement my rings. Throughout the shopping experience, we received nothing but great customer service. Definitely recommend shopping here. Read less
Services Used: Jewelry
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Tracey
Wedding:
8/25/2012
5.0/5.0
My fiance and I have been thrilled with the customer service at Diamonds Direct Crabtree.
My fiance and I have been thrilled with the customer service at Diamonds Direct Crabtree.
My fiance and I have been thrilled with the customer service at Diamonds Direct Crabtree. Read less
Services Used: Jewelry
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David and Cecilia
Wedding:
8/24/2012
5.0/5.0
great selection, great prices. we received great help from the salespeople we dealt with, and the staggering amount of rings to choose from was actually a good thing. we found what we both wanted and stayed within our budget.
great selection, great prices. we received great help from the salespeople we dealt with, and the staggering amount of Read more...
great selection, great prices. we received great help from the salespeople we dealt with, and the staggering amount of rings to choose from was actually a good thing. we found what we both wanted and stayed within our budget. Read less
Services Used: Jewelry
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Mrs. Christie H~
Wedding:
8/11/2012
5.0/5.0
We purchased my engagement ring and our wedding bands at Diamonds Direct Crabtree. The staff at diamonds direct are wonderful, always willing to help out, whether its a payment question over the phone, or a repair that needs to be done. They are always cheerful and happy to help! They will forever be our family jeweler!
We purchased my engagement ring and our wedding bands at Diamonds Direct Crabtree. The staff at diamonds direct are Read more...
We purchased my engagement ring and our wedding bands at Diamonds Direct Crabtree. The staff at diamonds direct are wonderful, always willing to help out, whether its a payment question over the phone, or a repair that needs to be done. They are always cheerful and happy to help! They will forever be our family jeweler! Read less
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
5.0/5.0
Diamonds Direct is the place to go!! They were so reasonable, and you really get the most for your money! I would highly recommend them to anyone looking for an engagement rings or wedding bands!
Diamonds Direct is the place to go!! They were so reasonable, and you really get the most for your money! I would highly Read more...
Diamonds Direct is the place to go!! They were so reasonable, and you really get the most for your money! I would highly recommend them to anyone looking for an engagement rings or wedding bands! Read less
Services Used: Jewelry
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Kristin
Wedding:
8/3/2012
5.0/5.0
Great selection and customer service! Kelly was friendly, easy to work with, and very helpful.
Great selection and customer service! Kelly was friendly, easy to work with, and very helpful.
Great selection and customer service! Kelly was friendly, easy to work with, and very helpful. Read less
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
4.8/5.0
Loved the experience of working with Diamonds Direct. Made my husband feel very comfortable when he was buying my engagement ring and were very helpful when it came to purchasing out wedding bands
Loved the experience of working with Diamonds Direct. Made my husband feel very comfortable when he was buying my Read more...
Loved the experience of working with Diamonds Direct. Made my husband feel very comfortable when he was buying my engagement ring and were very helpful when it came to purchasing out wedding bands Read less
Services Used: Jewelry
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heathur30
Wedding:
6/16/2012
5.0/5.0
Amy at Diamonds Direct is the best! When everyone else tried to talk my now husband out of making the ring he did for me, Amy couldn't wait to get it done. My rings are absolutely beautiful and their level of service there is unmatched. I would highly recommend them!
Amy at Diamonds Direct is the best! When everyone else tried to talk my now husband out of making the ring he did for me, Read more...
Amy at Diamonds Direct is the best! When everyone else tried to talk my now husband out of making the ring he did for me, Amy couldn't wait to get it done. My rings are absolutely beautiful and their level of service there is unmatched. I would highly recommend them! Read less
Services Used: Jewelry
Bg5
Anonymous
Wedding:
6/16/2012
4.9/5.0
I found my wedding band here and the lady who helped me was sooooo nice! They have a fancy coffee machine, champaigne and water. My husband (fiancee at the time) walked all over the mall and then went here, and we should not even have bothered with the mall. There is a huge selection and the people were courteous. I would not recommend weekends, it can be sooo busy in there. But during the work week it was fantastic.
I found my wedding band here and the lady who helped me was sooooo nice! They have a fancy coffee machine, champaigne and Read more...
I found my wedding band here and the lady who helped me was sooooo nice! They have a fancy coffee machine, champaigne and water. My husband (fiancee at the time) walked all over the mall and then went here, and we should not even have bothered with the mall. There is a huge selection and the people were courteous. I would not recommend weekends, it can be sooo busy in there. But during the work week it was fantastic. Read less
Services Used: Jewelry
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Lauren
Wedding:
6/9/2012
4.7/5.0
Diamond's Direct Crabtree did a fabulous job on my engagement ring and on our wedding bands. They have beautiful jewelry in their store, but they made the process enjoyable instead of overwhelming. We could not be happier with our rings!
Diamond's Direct Crabtree did a fabulous job on my engagement ring and on our wedding bands. They have beautiful jewelry Read more...
Diamond's Direct Crabtree did a fabulous job on my engagement ring and on our wedding bands. They have beautiful jewelry in their store, but they made the process enjoyable instead of overwhelming. We could not be happier with our rings! Read less
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
5.0/5.0
Diamonds Direct was used for engagement ring & both wedding bands. We had great service each time we went into store. Will be using them for all other jewelry in our future.
Diamonds Direct was used for engagement ring & both wedding bands. We had great service each time we went into store. Will Read more...
Diamonds Direct was used for engagement ring & both wedding bands. We had great service each time we went into store. Will be using them for all other jewelry in our future. Read less
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
4.8/5.0
LOVE this place! Got my wedding band there. My engagement ring was from an online jeweler but they still cleaned it and resized it for me at no cost. I also ended up buying my wedding-day necklace and earrings there. My fiance didn't get his wedding band there because the price was not very good. The staff is very friendly and professional.
LOVE this place! Got my wedding band there. My engagement ring was from an online jeweler but they still cleaned it and Read more...
LOVE this place! Got my wedding band there. My engagement ring was from an online jeweler but they still cleaned it and resized it for me at no cost. I also ended up buying my wedding-day necklace and earrings there. My fiance didn't get his wedding band there because the price was not very good. The staff is very friendly and professional. Read less
Services Used: Jewelry
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mmjornigan
Wedding:
6/2/2012
5.0/5.0
We got my engagement ring and both of our wedding bands here (as well as a pair of earrings my husband purchased as my wedding gift). All are gorgeous and the customer service there is the best of the best. Extremely pleased!
We got my engagement ring and both of our wedding bands here (as well as a pair of earrings my husband purchased as my Read more...
We got my engagement ring and both of our wedding bands here (as well as a pair of earrings my husband purchased as my wedding gift). All are gorgeous and the customer service there is the best of the best. Extremely pleased! Read less
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
5.0/5.0
Wonderful people!!! The service desk girls are so great and helpful, we made a few adjustments to my ring and they were great through each little bump and made sure that no matter the issue I was happy with the ring at NO cost to us! Then we knocked out a small diamond on the honeymoon :( Replaced and back to me in a week! Great company that stands behind what they do!
Wonderful people!!! The service desk girls are so great and helpful, we made a few adjustments to my ring and they were Read more...
Wonderful people!!! The service desk girls are so great and helpful, we made a few adjustments to my ring and they were great through each little bump and made sure that no matter the issue I was happy with the ring at NO cost to us! Then we knocked out a small diamond on the honeymoon :( Replaced and back to me in a week! Great company that stands behind what they do! Read less
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
4.5/5.0
We bought both my engagement ring and wedding band here and they are absolutely gorgeous! My husband went to every jewelry store in the area looking for my engagement ring (I wanted a diamond and sapphires) and this was the only place he could find that he was happy with.
We bought both my engagement ring and wedding band here and they are absolutely gorgeous! My husband went to every jewelry Read more...
We bought both my engagement ring and wedding band here and they are absolutely gorgeous! My husband went to every jewelry store in the area looking for my engagement ring (I wanted a diamond and sapphires) and this was the only place he could find that he was happy with. Read less
Services Used: Jewelry
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Lala
Wedding:
5/5/2012
5.0/5.0
Amy with Diamonds Direct was fabulous! She was our sales rep through the entire process. While we had already educated ourselves on diamonds it was nice to shop there because she was able to bring out loose diamonds that we could compare. We were able to choose the diamond that we liked best and have that put into the setting. Their service was far superior to anything that we got at the regular retail jewelry stores in the mall. Not only did we get our wedding bands there but we've also gone back for other gifts. I highly recommend them.
Amy with Diamonds Direct was fabulous! She was our sales rep through the entire process. While we had already educated Read more...
Amy with Diamonds Direct was fabulous! She was our sales rep through the entire process. While we had already educated ourselves on diamonds it was nice to shop there because she was able to bring out loose diamonds that we could compare. We were able to choose the diamond that we liked best and have that put into the setting. Their service was far superior to anything that we got at the regular retail jewelry stores in the mall. Not only did we get our wedding bands there but we've also gone back for other gifts. I highly recommend them. Read less
Services Used: Jewelry
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webster7
Wedding:
4/29/2012
4.8/5.0
Amy is fantastic. Patient, knowledgeable, creative, helpful. Everything you could want in a jewelry expert. They have the biggest selection in the Triangle by far, and the best service. Prices are good, but not as good as online. You may pay a bit more, but you get your money's worth.
Amy is fantastic. Patient, knowledgeable, creative, helpful. Everything you could want in a jewelry expert. They have the Read more...
Amy is fantastic. Patient, knowledgeable, creative, helpful. Everything you could want in a jewelry expert. They have the biggest selection in the Triangle by far, and the best service. Prices are good, but not as good as online. You may pay a bit more, but you get your money's worth. Read less
Services Used: Jewelry
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jablackmon
Wedding:
4/28/2012
5.0/5.0
Having worked in jewelry for several years, I have an eye for quality. The merchandise at Diamonds Direct is top notch. The prices are competitive also, and if you can make it in during one of their annual sales, even better! We worked with Lilla who was receptive and helpful. I chose a classic band for my husband and a unique diamond eternity band for myself. Great selection! Great service! Great quality!
Having worked in jewelry for several years, I have an eye for quality. The merchandise at Diamonds Direct is top notch. Read more...
Having worked in jewelry for several years, I have an eye for quality. The merchandise at Diamonds Direct is top notch. The prices are competitive also, and if you can make it in during one of their annual sales, even better! We worked with Lilla who was receptive and helpful. I chose a classic band for my husband and a unique diamond eternity band for myself. Great selection! Great service! Great quality! Read less
Services Used: Jewelry
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alberico2012
Wedding:
4/28/2012
5.0/5.0
All I can say is I love my rings and so does my new husband!!!
All I can say is I love my rings and so does my new husband!!!
All I can say is I love my rings and so does my new husband!!! Read less
Services Used: Jewelry
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LKS
Wedding:
4/14/2012
5.0/5.0
Could not beat the prices anywhere else! They really worked with us to get us what we wanted and stay within our budget. I did end up purchasing my wedding band at Lee Jewlers in Raleigh off capital blvd, and they were great too! Diamonds direct did not have a large selection of plain wedding bands. Lee Jewlers ordered me a band and it was perfect!
Could not beat the prices anywhere else! They really worked with us to get us what we wanted and stay within our budget. I Read more...
Could not beat the prices anywhere else! They really worked with us to get us what we wanted and stay within our budget. I did end up purchasing my wedding band at Lee Jewlers in Raleigh off capital blvd, and they were great too! Diamonds direct did not have a large selection of plain wedding bands. Lee Jewlers ordered me a band and it was perfect! Read less
Services Used: Jewelry
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Team Moe
Wedding:
3/31/2012
5.0/5.0
Absolute best prices and best selection!!!

Great staff and the service lasts a lifetime.
Absolute best prices and best selection!!!

Great staff and the service lasts a lifetime.
Absolute best prices and best selection!!!

Great staff and the service lasts a lifetime. Read less
Services Used: Jewelry
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Diana
Wedding:
3/10/2012
4.1/5.0
My husband bought both my Tacori wedding and engagement rings with Diamonds Direct Crabtree. I love my rings and think they are absolutely stunning. I would recommend Diamond Direct Crabtree to anyone who is in the market for wedding jewelry simply because it has an amazing selection. The only thing I will warn brides about is the communication between the sales people and the bride/groom. If you want a jewelry store that will hold your hand through the process, this may not be the place for you as we did have some trouble reaching the sales associate that we dealt with in store. If you are one who is going to be in and out that same day with a purchase, then this place is amazing. If your decision involves questions and some thought as ours did, you may be left frustrated when trying to contact the vendor via telephone or email. Overall, an amazing store with great stuff.
My husband bought both my Tacori wedding and engagement rings with Diamonds Direct Crabtree. I love my rings and think Read more...
My husband bought both my Tacori wedding and engagement rings with Diamonds Direct Crabtree. I love my rings and think they are absolutely stunning. I would recommend Diamond Direct Crabtree to anyone who is in the market for wedding jewelry simply because it has an amazing selection. The only thing I will warn brides about is the communication between the sales people and the bride/groom. If you want a jewelry store that will hold your hand through the process, this may not be the place for you as we did have some trouble reaching the sales associate that we dealt with in store. If you are one who is going to be in and out that same day with a purchase, then this place is amazing. If your decision involves questions and some thought as ours did, you may be left frustrated when trying to contact the vendor via telephone or email. Overall, an amazing store with great stuff. Read less
Services Used: Jewelry
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csgyles
Wedding:
10/22/2011
4.7/5.0
Great prices and selection. The only problem is that my husband's band was ordered at the wrong size. We got it re-ordered and that was the end of the issue.
Great prices and selection. The only problem is that my husband's band was ordered at the wrong size. We got it re-ordered Read more...
Great prices and selection. The only problem is that my husband's band was ordered at the wrong size. We got it re-ordered and that was the end of the issue. Read less
Services Used: Jewelry
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Nadia
Wedding:
10/15/2011
5.0/5.0
What can I say - WE LOVE DIAMONDS DIRECT!!!!!! They are nice, helpful and we got beautiful wedding bands for our wedding...and VERY AFFORDABLE!!! My engagement ring is also from them...love it!!! Also the rings are covered for life w/cleaning, sizing and damage...not many jewelers offer this w/out paying more!!!! Would recommend them to everyone!!!
What can I say - WE LOVE DIAMONDS DIRECT!!!!!! They are nice, helpful and we got beautiful wedding bands for our Read more...
What can I say - WE LOVE DIAMONDS DIRECT!!!!!! They are nice, helpful and we got beautiful wedding bands for our wedding...and VERY AFFORDABLE!!! My engagement ring is also from them...love it!!! Also the rings are covered for life w/cleaning, sizing and damage...not many jewelers offer this w/out paying more!!!! Would recommend them to everyone!!! Read less
Services Used: Jewelry
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Justine
Wedding:
10/8/2011
5.0/5.0
My fiance got my engagement ring from Diamond's Direct Crabtree and let me tell you - that place is fabulous!!! We went around to all the typical jewelry stores you see in your malls and they are nothing compared to Diamond's Direct. I'm so glad that my fiance went there. He went without me (of course) and the staff there is so knowledge of all the different things you want to look for when picking out a diamond. All your typical jewelry stores have employees who just need jobs who know next to nothing when it comes to picking out an engagement ring. Definitely check out Diamond's Direct. It will be soooooo worth it! (And you will get more for your money while also getting a diamond that's the best in cut, clarity and carat size.)
My fiance got my engagement ring from Diamond's Direct Crabtree and let me tell you - that place is fabulous!!! We went Read more...
My fiance got my engagement ring from Diamond's Direct Crabtree and let me tell you - that place is fabulous!!! We went around to all the typical jewelry stores you see in your malls and they are nothing compared to Diamond's Direct. I'm so glad that my fiance went there. He went without me (of course) and the staff there is so knowledge of all the different things you want to look for when picking out a diamond. All your typical jewelry stores have employees who just need jobs who know next to nothing when it comes to picking out an engagement ring. Definitely check out Diamond's Direct. It will be soooooo worth it! (And you will get more for your money while also getting a diamond that's the best in cut, clarity and carat size.) Read less
Services Used: Jewelry
Bg21
Jillian
Wedding:
10/1/2011
3.8/5.0
Very busy store no matter when you go - but we felt we received a good value with the purchase of our wedding bands from them. Fairly large selection and good service.
Very busy store no matter when you go - but we felt we received a good value with the purchase of our wedding bands from Read more...
Very busy store no matter when you go - but we felt we received a good value with the purchase of our wedding bands from them. Fairly large selection and good service. Read less
Services Used: Jewelry
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JennBenn3
Wedding:
9/10/2011
5.0/5.0
Great customer service - want you to be happy. Unique styles with hard to beat prices. Comparable to the diamond market in NYC. Had my husband's ring engraved w/ no charge. Also have a great replaceable policy if needed as well!
Great customer service - want you to be happy. Unique styles with hard to beat prices. Comparable to the diamond market in Read more...
Great customer service - want you to be happy. Unique styles with hard to beat prices. Comparable to the diamond market in NYC. Had my husband's ring engraved w/ no charge. Also have a great replaceable policy if needed as well! Read less
Services Used: Jewelry
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Meredith
Wedding:
8/13/2011
5.0/5.0
Love, love, love this place!! My now husband bought my engagement ring from Diamonds Direct Crabtree and it is beautiful. Because of the way they do business, he was able to get the ring for a wonderful price. When we went back to get our wedding bands, they were so attentive and wonderful to work with. Richard is who we have been working with and I can't say enough great things about him. I encourage you to ask for him! We love our wedding bands! I brought my sister and her now husband in from out of town to get their wedding bands from there and they ended up purchasing rings that day. They love their rings too!!
Love, love, love this place!! My now husband bought my engagement ring from Diamonds Direct Crabtree and it is beautiful. Read more...
Love, love, love this place!! My now husband bought my engagement ring from Diamonds Direct Crabtree and it is beautiful. Because of the way they do business, he was able to get the ring for a wonderful price. When we went back to get our wedding bands, they were so attentive and wonderful to work with. Richard is who we have been working with and I can't say enough great things about him. I encourage you to ask for him! We love our wedding bands! I brought my sister and her now husband in from out of town to get their wedding bands from there and they ended up purchasing rings that day. They love their rings too!! Read less
Services Used: Jewelry
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analu137
Wedding:
7/21/2011
5.0/5.0
Even when my husband picked the rings by himself he did a great job!
I bet he had very good advice from them, the engagement ring and the wedding rings are beautiful!
Even when my husband picked the rings by himself he did a great job!
I bet he had very good advice from them, the Read more...
Even when my husband picked the rings by himself he did a great job!
I bet he had very good advice from them, the engagement ring and the wedding rings are beautiful! Read less
Services Used: Jewelry
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Michelle
Wedding:
7/16/2011
5.0/5.0
I absolutely love my ring. It is breathtaking and exactly what I hoped my fiance would pick for me. They were prompt and professional in sizing it for me. They were also great in helping us select our wedding bands which really reflect our personalities.
I absolutely love my ring. It is breathtaking and exactly what I hoped my fiance would pick for me. They were prompt and Read more...
I absolutely love my ring. It is breathtaking and exactly what I hoped my fiance would pick for me. They were prompt and professional in sizing it for me. They were also great in helping us select our wedding bands which really reflect our personalities. Read less
Services Used: Jewelry
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Lauren
Wedding:
6/18/2011
5.0/5.0
My husband picked out my engagement ring all by himself. The folks at Diamonds Direct helped him pick out THE diamond to go in the setting. Literally everywhere I go, I get complimented on my beautiful ring. We also got our wedding bands there, and got a discount since he got the engagement ring there. I've had smaller diamonds fall out after getting the rings sized. All cleaning & repairs are free. They even dip my white gold bands for free, which is about $75 at other jewelry stores. The staff is helpful & very accommodating. I will not buy jewelry from anywhere else!
My husband picked out my engagement ring all by himself. The folks at Diamonds Direct helped him pick out THE diamond to Read more...
My husband picked out my engagement ring all by himself. The folks at Diamonds Direct helped him pick out THE diamond to go in the setting. Literally everywhere I go, I get complimented on my beautiful ring. We also got our wedding bands there, and got a discount since he got the engagement ring there. I've had smaller diamonds fall out after getting the rings sized. All cleaning & repairs are free. They even dip my white gold bands for free, which is about $75 at other jewelry stores. The staff is helpful & very accommodating. I will not buy jewelry from anywhere else! Read less
Services Used: Jewelry
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Amy
Wedding:
6/4/2011
5.0/5.0
Diamonds Direct at Crabtree is amazing. My husband and I worked with Brian and he was wonderful! We highly recommend seeing him! THe rings are beautiful and very fair priced. EVerything has been made easy with them!!
Diamonds Direct at Crabtree is amazing. My husband and I worked with Brian and he was wonderful! We highly recommend Read more...
Diamonds Direct at Crabtree is amazing. My husband and I worked with Brian and he was wonderful! We highly recommend seeing him! THe rings are beautiful and very fair priced. EVerything has been made easy with them!! Read less
Services Used: Jewelry
Bg1
Anonymous
Wedding:
2+ years ago
5.0/5.0
We browsed "other" jewelers but the service and quality at Diamonds Direct Crabtree was unmatched. I was able to custom design my husbands ring. He was able to do the same. We both have unique rings and are absolutely satisfied. Richard Posey was awesome! If you want the best, go to Diamonds Direct Crabtree.
We browsed "other" jewelers but the service and quality at Diamonds Direct Crabtree was unmatched. I was able to custom Read more...
We browsed "other" jewelers but the service and quality at Diamonds Direct Crabtree was unmatched. I was able to custom design my husbands ring. He was able to do the same. We both have unique rings and are absolutely satisfied. Richard Posey was awesome! If you want the best, go to Diamonds Direct Crabtree. Read less
Services Used: Jewelry
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meghanreecebrown
Wedding:
5/28/2011
5.0/5.0
Do not go anywhere else to buy your wedding rings! These folks are amazing! And have continued to be long after my big day!
Do not go anywhere else to buy your wedding rings! These folks are amazing! And have continued to be long after my big Read more...
Do not go anywhere else to buy your wedding rings! These folks are amazing! And have continued to be long after my big day! Read less
Services Used: Jewelry
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cylfl10
Wedding:
5/21/2011
5.0/5.0
Brian from Diamonds direct was really great to work with. We got my engagement ring and wedding bands from Diamond direct. They have great prices and selection. Would highly recommend!
Brian from Diamonds direct was really great to work with. We got my engagement ring and wedding bands from Diamond direct. Read more...
Brian from Diamonds direct was really great to work with. We got my engagement ring and wedding bands from Diamond direct. They have great prices and selection. Would highly recommend! Read less
Services Used: Jewelry
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braxtonwall
Wedding:
5/19/2011
5.0/5.0
My fiance and I have had a truly wonderful experience with Diamonds Direct. From the first time we walked into the store (Dec 31, 2009), Barak Henis and Richard Posey have gone above and beyond to make sure that we were taken care of completely. Katherine's ring turned out beautiful and she continues to receive compliments everywhere we go. The pricing and service were absolutely unmatched compared to other jewelry stores across the country (New York, Charlotte, Chicago, and the Raleigh-area)d. We will never make another jewelry purchase elsewhere. We strongly recommend Richard and Barak.
My fiance and I have had a truly wonderful experience with Diamonds Direct. From the first time we walked into the store Read more...
My fiance and I have had a truly wonderful experience with Diamonds Direct. From the first time we walked into the store (Dec 31, 2009), Barak Henis and Richard Posey have gone above and beyond to make sure that we were taken care of completely. Katherine's ring turned out beautiful and she continues to receive compliments everywhere we go. The pricing and service were absolutely unmatched compared to other jewelry stores across the country (New York, Charlotte, Chicago, and the Raleigh-area)d. We will never make another jewelry purchase elsewhere. We strongly recommend Richard and Barak. Read less
Services Used: Jewelry
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jthornberg
Wedding:
5/7/2011
4.8/5.0
We bought both my engagement ring and our wedding bands at Diamonds Direct Crabtree. The service was excellent, we weren't very knowledgeable about diamonds and they talked us through what we needed to know. I liked the fact that for my engagement ring we got to choose the exact stone and have the ring made. Everything was done promptly and professionally - but I warn you, they are frequently crowded, so expect a wait if you walk in and a lot of people are there. Worth it though!
We bought both my engagement ring and our wedding bands at Diamonds Direct Crabtree. The service was excellent, we weren't Read more...
We bought both my engagement ring and our wedding bands at Diamonds Direct Crabtree. The service was excellent, we weren't very knowledgeable about diamonds and they talked us through what we needed to know. I liked the fact that for my engagement ring we got to choose the exact stone and have the ring made. Everything was done promptly and professionally - but I warn you, they are frequently crowded, so expect a wait if you walk in and a lot of people are there. Worth it though! Read less
Services Used: Jewelry
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Clara
Wedding:
4/16/2011
5.0/5.0
My fiance (now husband!) found the perfect ring at Diamonds Direct. Every time I look at it I get excited. It is perfect. I wanted something with a vintage feel and it really is special. It looks like an heirloom ring that we can pass down through our family for generations. Beautiful!
My fiance (now husband!) found the perfect ring at Diamonds Direct. Every time I look at it I get excited. It is perfect. Read more...
My fiance (now husband!) found the perfect ring at Diamonds Direct. Every time I look at it I get excited. It is perfect. I wanted something with a vintage feel and it really is special. It looks like an heirloom ring that we can pass down through our family for generations. Beautiful! Read less
Services Used: Jewelry
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Cara
Wedding:
4/2/2011
5.0/5.0
Diamonds Direct custom made my engagement ring and my bands as well as my husband's ring and they did a fabulous job. They are always so friendly and courteous and took great care of us. Thank you!!!
Diamonds Direct custom made my engagement ring and my bands as well as my husband's ring and they did a fabulous job. They Read more...
Diamonds Direct custom made my engagement ring and my bands as well as my husband's ring and they did a fabulous job. They are always so friendly and courteous and took great care of us. Thank you!!! Read less
Services Used: Jewelry
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Reggie
Wedding:
3/19/2011
5.0/5.0
short and sweet go to Diamonds Direct ask for Richard or Brain and Barck the REST IS HISTORY FOR YOU AN A LOVED ONE FOR THE REST OF YOUR LIFES INCLUDING FRIENDS WHO CONTINUE TO TELL US THATS THE MOST AMAZINING RING AND DESIGN I EVER SINCE
short and sweet go to Diamonds Direct ask for Richard or Brain and Barck the REST IS HISTORY FOR YOU AN A LOVED ONE FOR Read more...
short and sweet go to Diamonds Direct ask for Richard or Brain and Barck the REST IS HISTORY FOR YOU AN A LOVED ONE FOR THE REST OF YOUR LIFES INCLUDING FRIENDS WHO CONTINUE TO TELL US THATS THE MOST AMAZINING RING AND DESIGN I EVER SINCE Read less
Services Used: Band, Jewelry, Unique Services
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Sarah
Wedding:
2/20/2011
5.0/5.0
I have been very happy with diamonds direct. I like that someone is immediately ready to help you when you walk through the door and that there is unlimited cleanings and sizing. On top of that they are very reasonably priced. I couldnt be happier with them as a jeweler.
I have been very happy with diamonds direct. I like that someone is immediately ready to help you when you walk through Read more...
I have been very happy with diamonds direct. I like that someone is immediately ready to help you when you walk through the door and that there is unlimited cleanings and sizing. On top of that they are very reasonably priced. I couldnt be happier with them as a jeweler. Read less
Services Used: Jewelry
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Luaskya
Wedding:
12/31/2010
5.0/5.0
Raj, at Diamonds Direct was simply amazing. We were so pleased with the experience and we found rings that we both LOVED!! Thanks Raj.
Raj, at Diamonds Direct was simply amazing. We were so pleased with the experience and we found rings that we both LOVED!! Read more...
Raj, at Diamonds Direct was simply amazing. We were so pleased with the experience and we found rings that we both LOVED!! Thanks Raj. Read less
Services Used: Jewelry
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dreamy4180
Wedding:
10/16/2010
5.0/5.0
I would certainly recommend Diamond's Direct. My husband bought the ring in December, which was a busy time of year. We were helped promptly and treated very well. Their staff was knowledgeable. Even when I took my rings in to be cleaned, I was treated well. Our rings were a great value and they also gave us really good financing options.
I would certainly recommend Diamond's Direct. My husband bought the ring in December, which was a busy time of year. We Read more...
I would certainly recommend Diamond's Direct. My husband bought the ring in December, which was a busy time of year. We were helped promptly and treated very well. Their staff was knowledgeable. Even when I took my rings in to be cleaned, I was treated well. Our rings were a great value and they also gave us really good financing options. Read less
Services Used: Jewelry
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Morgan
Wedding:
10/16/2010
5.0/5.0
Words cannot express my experience at Diamonds Direct and with Richard Posey. I wanted the best my budget could afford and I got it at Diamonds Direct. Richard listend and didn't push. We explained what we wanted and he helped us find it. The most bang for your buck and a happy bride and groom. Go see Richard at Diamonds Direct you will never regret it! We sent 7 friends and they ALL purchased! THANK YOU DD and RICHARD!
Words cannot express my experience at Diamonds Direct and with Richard Posey. I wanted the best my budget could afford and Read more...
Words cannot express my experience at Diamonds Direct and with Richard Posey. I wanted the best my budget could afford and I got it at Diamonds Direct. Richard listend and didn't push. We explained what we wanted and he helped us find it. The most bang for your buck and a happy bride and groom. Go see Richard at Diamonds Direct you will never regret it! We sent 7 friends and they ALL purchased! THANK YOU DD and RICHARD! Read less
Services Used: Jewelry
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cr101
Wedding:
9/11/2010
4.6/5.0
They were so wonderful!!
They were so wonderful!!
They were so wonderful!! Read less
Services Used: Jewelry
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baa0807
Wedding:
6/19/2010
5.0/5.0
My wedding ring was designed at Diamonds Direct-and it is beautiful! I went back with my fiance and we got our bands there as well!

They had great costumer service and a huge selection!
My wedding ring was designed at Diamonds Direct-and it is beautiful! I went back with my fiance and we got our bands there Read more...
My wedding ring was designed at Diamonds Direct-and it is beautiful! I went back with my fiance and we got our bands there as well!

They had great costumer service and a huge selection! Read less
Services Used: Jewelry
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Red
Wedding:
6/18/2010
1.8/5.0
Went to diamonds direct crabtree for the great deals. The show room was not the warehouse size I was expecting from their adds. They had fewer mounted diamonds then I expected. The help was friendly and I was able to find an engagement ring I wanted and even negotiated for a lower price since the great deals I expected weren't there. My fiancée had the ring resized once for free but took all day on a Saturday this was very inconvenient because we live about an hour and a half away. It had been about five weeks and the diamond had become loose in its setting. This is a designer diamond setting highly recommended by the saleswomen(henri daussi). We put the ring away with plans to take it in for repair on Saturday not looking forward to the wasted day of travel and waiting. When we took it out the diamond had come completely out of its setting not something you ever want to see let alone five weeks after purchase. For something that is suppose to last a lifetime to fail in 5 weeks is a joke. Not happy at all with this experience. If you are from out of town you mine as well buy locally or get a better deal elsewhere because the free cleaning, sizing, and repair are not worth the travel and the all day wait.
Went to diamonds direct crabtree for the great deals. The show room was not the warehouse size I was expecting from their Read more...
Went to diamonds direct crabtree for the great deals. The show room was not the warehouse size I was expecting from their adds. They had fewer mounted diamonds then I expected. The help was friendly and I was able to find an engagement ring I wanted and even negotiated for a lower price since the great deals I expected weren't there. My fiancée had the ring resized once for free but took all day on a Saturday this was very inconvenient because we live about an hour and a half away. It had been about five weeks and the diamond had become loose in its setting. This is a designer diamond setting highly recommended by the saleswomen(henri daussi). We put the ring away with plans to take it in for repair on Saturday not looking forward to the wasted day of travel and waiting. When we took it out the diamond had come completely out of its setting not something you ever want to see let alone five weeks after purchase. For something that is suppose to last a lifetime to fail in 5 weeks is a joke. Not happy at all with this experience. If you are from out of town you mine as well buy locally or get a better deal elsewhere because the free cleaning, sizing, and repair are not worth the travel and the all day wait. Read less
Services Used: Jewelry
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rgeddy
Wedding:
6/13/2010
5.0/5.0
Diamonds Direct had a great selection and was really easy to purchase from. They're in a great location, have a huge selection and the prices were great!! My ring came in very quickly and I even got a free cleaning solution! I'd recommend them.
Diamonds Direct had a great selection and was really easy to purchase from. They're in a great location, have a huge Read more...
Diamonds Direct had a great selection and was really easy to purchase from. They're in a great location, have a huge selection and the prices were great!! My ring came in very quickly and I even got a free cleaning solution! I'd recommend them. Read less
Services Used: Jewelry
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alliemwolf
Wedding:
6/5/2010
4.6/5.0
I have recommended Diamonds Direct to mulitple people. We have always had great service there!
I have recommended Diamonds Direct to mulitple people. We have always had great service there!
I have recommended Diamonds Direct to mulitple people. We have always had great service there! Read less
Services Used: Jewelry
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rcwright
Wedding:
7/4/2009
4.9/5.0
We got my husband's wedding band from diamonds direct. They were very attentive and helpful. My husband also bought earrings for me for the day of the wedding from diamonds direct. The quality of both the earrings and the ring were superb. Good experience for shopping for jewelry.
We got my husband's wedding band from diamonds direct. They were very attentive and helpful. My husband also bought Read more...
We got my husband's wedding band from diamonds direct. They were very attentive and helpful. My husband also bought earrings for me for the day of the wedding from diamonds direct. The quality of both the earrings and the ring were superb. Good experience for shopping for jewelry. Read less
Services Used: Jewelry
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Yasmine88
Wedding:
6/14/2009
5.0/5.0
Diamonds direct has the BEST prices from any jewelery store i've been to, they also have the biggest selection and the most beautiful pieces i've seen. Being a very picky, undecisive person, the people at diamond's direct were so patient and friendly that i would defintely shop there again! The gentelman that helped us was extremely friendly and helpful, he recommended many different bands to match my ring, and put up with my uncertainity. I asked to look at many different bands and he had no problem, and when i apologized he told me not to worry and that he's there to provide me with exactly what i wanted. Their professionalism and their friendliness not to mention their great prices are totally recommended.
Diamonds direct has the BEST prices from any jewelery store i've been to, they also have the biggest selection and the Read more...
Diamonds direct has the BEST prices from any jewelery store i've been to, they also have the biggest selection and the most beautiful pieces i've seen. Being a very picky, undecisive person, the people at diamond's direct were so patient and friendly that i would defintely shop there again! The gentelman that helped us was extremely friendly and helpful, he recommended many different bands to match my ring, and put up with my uncertainity. I asked to look at many different bands and he had no problem, and when i apologized he told me not to worry and that he's there to provide me with exactly what i wanted. Their professionalism and their friendliness not to mention their great prices are totally recommended. Read less
Services Used: Band
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ElisaB
Wedding:
10/8/1995
4.7/5.0
I had a wonderful experience. I had been shopping for a new setting for my engagement ring for over a year. I was beginning to feel like I would never find exactly what I want until I met Amy at Diamonds Direct. She showed me many different options and worked with me until I found the most perfect, beautiful setting. Everyone was so friendly and attentive. I highly recommend Diamonds Direct Crabtree to anyone looking for beautiful diamonds.
I had a wonderful experience. I had been shopping for a new setting for my engagement ring for over a year. I was Read more...
I had a wonderful experience. I had been shopping for a new setting for my engagement ring for over a year. I was beginning to feel like I would never find exactly what I want until I met Amy at Diamonds Direct. She showed me many different options and worked with me until I found the most perfect, beautiful setting. Everyone was so friendly and attentive. I highly recommend Diamonds Direct Crabtree to anyone looking for beautiful diamonds. Read less
Services Used: Jewelry

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