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Diamonds Direct

Richmond , VA

LOCATION

Richmond, VA US
Please let this vendor know that you found them on the WeddingWire Network.
Jewelry

REVIEWS

4.9
out of 5.0
4.9/5.0
4.8/5.0
4.9/5.0
4.9/5.0
5.0/5.0
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Anonymous
Wedding:
[Private]
5.0/5.0
The engagement ring my fiance picked out from here is absolutely stunning. They took great care in making sure that his grandmothers diamond was well taken care of when it was placed in the new setting. I love how they give unlimited sizings and other benefits, which came in handy when I had to get my ring resized (3 sizes down). The staff is so professional and knowledgeable. They even helped me pick out the matching wedding band for my ring. I can't wait to work with them again.
The engagement ring my fiance picked out from here is absolutely stunning. They took great care in making sure that his Read more...
The engagement ring my fiance picked out from here is absolutely stunning. They took great care in making sure that his grandmothers diamond was well taken care of when it was placed in the new setting. I love how they give unlimited sizings and other benefits, which came in handy when I had to get my ring resized (3 sizes down). The staff is so professional and knowledgeable. They even helped me pick out the matching wedding band for my ring. I can't wait to work with them again. Read less
Services Used: Jewelry
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Anonymous
Wedding:
[Private]
5.0/5.0
Turns out my fiance designed my ring with help from the "diamond experts" at Diamonds Direct in Short Pump. He worked with Vicki and Scott closely to hand pick a diamond for my ring! They resized my ring for free on the same day that I dropped it off! We are already in the process of ordering our bands from them! Their service is second to none!
Turns out my fiance designed my ring with help from the "diamond experts" at Diamonds Direct in Short Pump. He worked with Read more...
Turns out my fiance designed my ring with help from the "diamond experts" at Diamonds Direct in Short Pump. He worked with Vicki and Scott closely to hand pick a diamond for my ring! They resized my ring for free on the same day that I dropped it off! We are already in the process of ordering our bands from them! Their service is second to none! Read less
Services Used: Jewelry
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Camilla
Wedding:
5/16/2015
5.0/5.0
I LOVED our experience! They were all about educating us. I never felt I was being sold something or pushed to spend more than my budget. Also, my ring was appraised for almost double what we paid for it! I would definitely recommend this vendor to anyone wanting to buy an engagement ring, or who just wants to learn about diamonds.
I LOVED our experience! They were all about educating us. I never felt I was being sold something or pushed to spend more Read more...
I LOVED our experience! They were all about educating us. I never felt I was being sold something or pushed to spend more than my budget. Also, my ring was appraised for almost double what we paid for it! I would definitely recommend this vendor to anyone wanting to buy an engagement ring, or who just wants to learn about diamonds. Read less
Services Used: Jewelry
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Jamelle
Wedding:
11/15/2014
5.0/5.0
I was absolutely thrilled with the engagement ring my now husband picked out with the help of one of the experts at Diamonds Direct! He stayed within his budget and I received a gorgeous ring! We went back when they were having a sale to purchase our wedding bands. They helped to match my band to my engagement ring. I was also able to have my husband's band engraved prior to the wedding for free. Great quality and great service!
I was absolutely thrilled with the engagement ring my now husband picked out with the help of one of the experts at Read more...
I was absolutely thrilled with the engagement ring my now husband picked out with the help of one of the experts at Diamonds Direct! He stayed within his budget and I received a gorgeous ring! We went back when they were having a sale to purchase our wedding bands. They helped to match my band to my engagement ring. I was also able to have my husband's band engraved prior to the wedding for free. Great quality and great service! Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
We got all three of our rings here and we absolutely love them! They do resizing in one day and they redip your rings for free and in about 15 minutes.
We got all three of our rings here and we absolutely love them! They do resizing in one day and they redip your rings for Read more...
We got all three of our rings here and we absolutely love them! They do resizing in one day and they redip your rings for free and in about 15 minutes. Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
Purchased my engagement ring and 2 wedding bands from Brian. Customer service is excellent and we were very happy with our experience here. They have a huge selection of engagement rings. I was looking for something a bit unique. I liked that they were able to have other styles brought in for me to view and they don't charge for this service like other jewelers try to.
Purchased my engagement ring and 2 wedding bands from Brian. Customer service is excellent and we were very happy with our Read more...
Purchased my engagement ring and 2 wedding bands from Brian. Customer service is excellent and we were very happy with our experience here. They have a huge selection of engagement rings. I was looking for something a bit unique. I liked that they were able to have other styles brought in for me to view and they don't charge for this service like other jewelers try to. Read less
Services Used: Jewelry
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Private User
Wedding:
9/27/2014
5.0/5.0
these guys are PERFECT and so is my ring my fiance picked out. I of course was not with my fiance when he went to pick it out however he told me it was a lot easier than he expected and he wasnt haggled to buy more or purchase anything extra. the sizing was a little off and all i had to do was walk in and ask them about it got fitted and they said theyd call me when it was ready. oh and did i mention free cleanings?!
these guys are PERFECT and so is my ring my fiance picked out. I of course was not with my fiance when he went to pick it Read more...
these guys are PERFECT and so is my ring my fiance picked out. I of course was not with my fiance when he went to pick it out however he told me it was a lot easier than he expected and he wasnt haggled to buy more or purchase anything extra. the sizing was a little off and all i had to do was walk in and ask them about it got fitted and they said theyd call me when it was ready. oh and did i mention free cleanings?! Read less
Services Used: Jewelry
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Tara
Wedding:
9/20/2014
5.0/5.0
My fiancé was able to design my dream ring at an unbelievably affordable price. He said that Diane was a dream to work with. Her knowledge and professionalism were astounding. We are really looking forward to working with Diamond's Direct when we pick out our wedding bands.
My fiancé was able to design my dream ring at an unbelievably affordable price. He said that Diane was a dream to work Read more...
My fiancé was able to design my dream ring at an unbelievably affordable price. He said that Diane was a dream to work with. Her knowledge and professionalism were astounding. We are really looking forward to working with Diamond's Direct when we pick out our wedding bands. Read less
Services Used: Jewelry
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Lauren
Wedding:
8/23/2014
5.0/5.0
I love my engagement and wedding ring from Diamonds Direct. They were very affordable for my husband to purchase and they have been very easy to work with as I had to get both my engagement and wedding ring re-sized. They offer free cleanings and re-sizing for life too!
I love my engagement and wedding ring from Diamonds Direct. They were very affordable for my husband to purchase and they Read more...
I love my engagement and wedding ring from Diamonds Direct. They were very affordable for my husband to purchase and they have been very easy to work with as I had to get both my engagement and wedding ring re-sized. They offer free cleanings and re-sizing for life too! Read less
Services Used: Jewelry
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Jessica
Wedding:
8/23/2014
4.6/5.0
I loved the wedding bands that we got from Diamonds Direct. I heard about them from a wedding expo at Whole Foods and I'm so happy that I did. I think we got an amazing deal on our bands and I love the way they look. I may have to get my band resized and they seem to be very accommodating. I worked with Steve and he did a great job showing me items in the store and responding to my emails. I did have to wait once in the store, but it's because they were busy because everyone wants to shop there because of the awesome deals.
I loved the wedding bands that we got from Diamonds Direct. I heard about them from a wedding expo at Whole Foods and I'm Read more...
I loved the wedding bands that we got from Diamonds Direct. I heard about them from a wedding expo at Whole Foods and I'm so happy that I did. I think we got an amazing deal on our bands and I love the way they look. I may have to get my band resized and they seem to be very accommodating. I worked with Steve and he did a great job showing me items in the store and responding to my emails. I did have to wait once in the store, but it's because they were busy because everyone wants to shop there because of the awesome deals. Read less
Services Used: Jewelry
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