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DiscountMugs.com

Medley , FL
CONTACT US
CONTACT US

LOCATION

12610 NW 115 Avenue
Medley, FL 33178 US (map)

PHONE

800-569-1980
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

Make your special day unforgettable with Customizable Wedding Favors from Discountmugs.com!

We offer: Shot Glasses, Flute Glasses, Wine Glasses, Martinis, Margaritas, Totes,... Read more
Make your special day unforgettable with Customizable Wedding Favors from Discountmugs.com!

We offer: Shot Glasses, Flute Glasses, Wine Glasses, Martinis, Margaritas, Totes, Pens, Ceramic Mugs, Candle Votives, Pilsners, Beer Mugs... pretty much everything you can think of!






You can have your wedding favors customized with your names, wedding date,clipart, artwork, favorite quote, or whatever you want to make your memories last a lifetime.
www.discountmugs.com









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As America's leading online drinkware company, Discountmugs.com is more equipped to handle all of your promotional products needs than any other company. We offer caring advice and tips, superior customer service, and high quality promotional products. All of our custom printed and personalized coffee mugs, travel mugs, sports bottles, mouse pads, key chains, tote bags, glassware, and more can be used for promotional giveaways, corporate events, or wedding favors. Everything we custom print is done in-house in our Miami, FL, USA headquarters.

Our amazing variety of highly quality ceramics and custom glassware can be personalized to fit a myriad of needs. Whatever you can dream, we can help you accomplish. Whatever lasting reputation or memory you want to make, we can help you.

Send us your logo or visit our design studio and create a high-quality imprint or design for your coffee cups, travel mugs, promotional glassware, sports bottles, imprinted commemorative plates, promotional pens, mouse pads, or wedding favors. You can also choose a clip art, font and colors from our large library of artwork.

With our personalized products, we can help you develop your special day into what you dreamed it could be. We can help make your wedding more than just an event, but a beautiful memory in the minds of all your guests. Discountmugs.com is the beginning of where dreams and realities come true.

WATCH VIDEOS FOR FUN, SIMPLE WEDDING FAVOR IDEAS AT:
www.discountmugs.com/nc/wedding-party-favors.php Read less
Favors & Gifts

PHOTOS

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130x130 sq 1280243087995 flutes
130x130 sq 1276875106928 candlevotiveslg
130x130 sq 1280243088136 wineglasses
130x130 sq 1280243089136 glasswarewedding

INFO FOR FAVORS & GIFTS

How would you categorize your product offerings?
Custom, Personalized, Themed
What services do you provide?
Assembly, Design, Expedited Shipping, Printing, Shipping
What items are available?
Bags & Travel, Barware, Clothing, Drink Accessories, Office Supplies, Photo Favors, Sunglasses
What is the average turnaround time, from initial contact to shipment?
8-13 Days
Are you able to meet clients in person to showcase your product?
No
Is there a minimum order requirement?
No
What is your return policy?
Exchanges, Full Refund

REVIEWS

4.3
out of 5.0
4.3/5.0
4.3/5.0
4.4/5.0
4.4/5.0
4.3/5.0
Sort by
Default vendor profile pic
Jonathan
Wedding:
8/18/2018
4.5/5.0
Discount Mugs was great! My fiance and I ordered fun koozies for our wedding. We were able to design our own print and still was very affordable. Also, it came in a timely manner.. Within two weeks of ordering we received our order. I would definitely use again and recommend to others!
Discount Mugs was great! My fiance and I ordered fun koozies for our wedding. We were able to design our own print and Read more...
Discount Mugs was great! My fiance and I ordered fun koozies for our wedding. We were able to design our own print and still was very affordable. Also, it came in a timely manner.. Within two weeks of ordering we received our order. I would definitely use again and recommend to others! Read less
Services Used: Favors & Gifts
Default vendor profile pic
Anonymous
Wedding:
[Private]
1.4/5.0
Unless you have a VERY basic design, do not use discount mugs. Our order looked nothing like the proof and customer service told me it was my fault for not calling for an individual consultation. The proofs mean nothing. Then they wanted us to pay an additional $900 to have it reprinted in better quality with a different machine. Why was this machine not used in the first place? Do NOT use them.
Unless you have a VERY basic design, do not use discount mugs. Our order looked nothing like the proof and customer Read more...
Unless you have a VERY basic design, do not use discount mugs. Our order looked nothing like the proof and customer service told me it was my fault for not calling for an individual consultation. The proofs mean nothing. Then they wanted us to pay an additional $900 to have it reprinted in better quality with a different machine. Why was this machine not used in the first place? Do NOT use them. Read less
Services Used: Favors & Gifts
Default vendor profile pic
Anonymous
Wedding:
Recently Married
0.5/5.0
I ordered 50 glasses, and 100 shot glasses for an event I was hosting and the estimated delivery date was the 9th. Not only did they change the estimated date on me a day before my event, they also sent my singular order in three pieces, that still haven't arrived yet. There was no communication about any of this to me, and after calling three times about this issue, I received a measly $48 refund on my $1000 order, and was hung up on my last time calling. They are not worth the hassle, their estimated delivery dates are incorrect, and they are extremely rude on the phone. You can find better quality and better service elsewhere, I know that I will be doing so in the future.
I ordered 50 glasses, and 100 shot glasses for an event I was hosting and the estimated delivery date was the 9th. Not Read more...
I ordered 50 glasses, and 100 shot glasses for an event I was hosting and the estimated delivery date was the 9th. Not only did they change the estimated date on me a day before my event, they also sent my singular order in three pieces, that still haven't arrived yet. There was no communication about any of this to me, and after calling three times about this issue, I received a measly $48 refund on my $1000 order, and was hung up on my last time calling. They are not worth the hassle, their estimated delivery dates are incorrect, and they are extremely rude on the phone. You can find better quality and better service elsewhere, I know that I will be doing so in the future. Read less
Services Used: Favors & Gifts
Default vendor profile pic
Denise
Wedding:
10/29/2016
1.5/5.0
Make sure you order extra. I ordered 200 and 25 of them came broken. Vendor was not very polite. Sent replacements but did not care that I had shards of glass all over the floor.
Make sure you order extra. I ordered 200 and 25 of them came broken. Vendor was not very polite. Sent replacements but did Read more...
Make sure you order extra. I ordered 200 and 25 of them came broken. Vendor was not very polite. Sent replacements but did not care that I had shards of glass all over the floor. Read less
Services Used: Favors & Gifts
Default vendor profile pic
LittleTsosie
Wedding:
9/17/2016
1.0/5.0
When I first ordered it was a positive experience. It was cheap and easy to order from. But when I received my order it was wrong. Took me 2 weeks to get someone to fix it. Then They lied about the fixed items being shipped out and gave me a invalid tracking number. They said it was going to delivered last week. It was not! I don't care about mess ups. I owe a business. I'm understanding. But to not even say sorry? To lie about shipping fixed items back? To not even offer me a credit for future order? No accountability with this business at all. It's not worth it. There are so many other websites online that do what they are doing and for just as cheap. Find a different place bc if they mess up it will be a month worth of headaches and still nothing will be resolved!
When I first ordered it was a positive experience. It was cheap and easy to order from. But when I received my order it Read more...
When I first ordered it was a positive experience. It was cheap and easy to order from. But when I received my order it was wrong. Took me 2 weeks to get someone to fix it. Then They lied about the fixed items being shipped out and gave me a invalid tracking number. They said it was going to delivered last week. It was not! I don't care about mess ups. I owe a business. I'm understanding. But to not even say sorry? To lie about shipping fixed items back? To not even offer me a credit for future order? No accountability with this business at all. It's not worth it. There are so many other websites online that do what they are doing and for just as cheap. Find a different place bc if they mess up it will be a month worth of headaches and still nothing will be resolved! Read less
Services Used: Favors & Gifts
Default vendor profile pic
Anonymous
Wedding:
Recently Married
2.2/5.0
The good, the bad, and the ugly: I placed my order in early June for champagne glasses with an est. ship date of 6/13, plenty of time for my 6/26 wedding. There was a problem with my artwork (fonts I used in their design studio as an uploaded image) and was told they could fix it on their end. Their idea of fixing it was to completely change the font. It took me 5 days to get the issue worked out with their art department. 1st I had to send them a better quality image, which wasn't a problem if they had just told me that in the first place, then they went and changed the one font in four lines that was actually theirs. 5 days went by fixing these errors, and I responded promptly to each request they made. But somehow this pushed my ship date back 10 days. Receiving my personalized glasses on 6/23 for a 6/26 wedding was too much of a risk. Here, I will say their customer service was outstanding. The woman understood the problem immediately, communicated with the warehouse and the production department, and got me an updated delivery date for the 18th. All very reasonable. She assured me my glasses were going to production that Monday. On Friday I got an email saying our particular glasses were out of stock. They offered us an alternative, but we had to pay an upcharge. It's now the 10th, my glasses should be shipping in 3 days, and I'm being told they aren't even in production yet AND I have to pay more for them. I had to wait all weekend for cust. service (they had an online chat available, but were unable to approve my order at the original price). Thanks to some quirk of fate, I got the same customer service rep they have back on the phone (this woman was the only saving grace of their company). She got me the glasses for the same price as the original ones, rushed the order and got them shipped the next day. The quality is so so, there is a smudge of ink below one of the words, and the lines aren't straight. But, you get what you pay for.
The good, the bad, and the ugly: I placed my order in early June for champagne glasses with an est. ship date of 6/13, Read more...
The good, the bad, and the ugly: I placed my order in early June for champagne glasses with an est. ship date of 6/13, plenty of time for my 6/26 wedding. There was a problem with my artwork (fonts I used in their design studio as an uploaded image) and was told they could fix it on their end. Their idea of fixing it was to completely change the font. It took me 5 days to get the issue worked out with their art department. 1st I had to send them a better quality image, which wasn't a problem if they had just told me that in the first place, then they went and changed the one font in four lines that was actually theirs. 5 days went by fixing these errors, and I responded promptly to each request they made. But somehow this pushed my ship date back 10 days. Receiving my personalized glasses on 6/23 for a 6/26 wedding was too much of a risk. Here, I will say their customer service was outstanding. The woman understood the problem immediately, communicated with the warehouse and the production department, and got me an updated delivery date for the 18th. All very reasonable. She assured me my glasses were going to production that Monday. On Friday I got an email saying our particular glasses were out of stock. They offered us an alternative, but we had to pay an upcharge. It's now the 10th, my glasses should be shipping in 3 days, and I'm being told they aren't even in production yet AND I have to pay more for them. I had to wait all weekend for cust. service (they had an online chat available, but were unable to approve my order at the original price). Thanks to some quirk of fate, I got the same customer service rep they have back on the phone (this woman was the only saving grace of their company). She got me the glasses for the same price as the original ones, rushed the order and got them shipped the next day. The quality is so so, there is a smudge of ink below one of the words, and the lines aren't straight. But, you get what you pay for. Read less
Services Used: Favors & Gifts
Default vendor profile pic
Anonymous
Wedding:
Recently Married
1.0/5.0
I had nothing but horrible experiences with Discount Mugs. We were supposed to get our bags by the 16th of May for an event on the 21st and they sent them to us before then, but 150 of the 250 were branded with the wrong name. They shipped us more than half of the wrong bags. So we spoke to them on the 11th and they said they would ship us the rest of the correct ones. We called on 17th after we didn't receive the bags and they said the person forgot to put the order through and we'll get them by the morning of the 20th. On the 20th we still had no bags and when i checked on the FedEx website they were all the way in Tennessee with no chance of being at our door in Pennsylvania that day. When I called and was finally put through to a supervisor, after dealing with nasty customer service people who told me it wasn't their fault it was ours for saying we needed them by the 20th, she was so rude and told me I had to wait until 5 pm because that is the time block that they are allowed to deliver til. 5:00 rolled around and we kept our office open longer so we could see, and fedex never came. I was promised a refund and a week later we still have no refund. I am DISGUSTED with discount mugs. They are the most inept group of people and most poorly run business I've ever worked with (and I work for the government so that's saying a lot!!!!!) 100% do not, under any circumstances, recommend this company.
I had nothing but horrible experiences with Discount Mugs. We were supposed to get our bags by the 16th of May for an Read more...
I had nothing but horrible experiences with Discount Mugs. We were supposed to get our bags by the 16th of May for an event on the 21st and they sent them to us before then, but 150 of the 250 were branded with the wrong name. They shipped us more than half of the wrong bags. So we spoke to them on the 11th and they said they would ship us the rest of the correct ones. We called on 17th after we didn't receive the bags and they said the person forgot to put the order through and we'll get them by the morning of the 20th. On the 20th we still had no bags and when i checked on the FedEx website they were all the way in Tennessee with no chance of being at our door in Pennsylvania that day. When I called and was finally put through to a supervisor, after dealing with nasty customer service people who told me it wasn't their fault it was ours for saying we needed them by the 20th, she was so rude and told me I had to wait until 5 pm because that is the time block that they are allowed to deliver til. 5:00 rolled around and we kept our office open longer so we could see, and fedex never came. I was promised a refund and a week later we still have no refund. I am DISGUSTED with discount mugs. They are the most inept group of people and most poorly run business I've ever worked with (and I work for the government so that's saying a lot!!!!!) 100% do not, under any circumstances, recommend this company. Read less
Services Used: Favors & Gifts
Default vendor profile pic
Anonymous
Wedding:
Recently Married
0.5/5.0
Spoke to a customer service representative prior to producing a cup for an event to ensure on time delivery.Spent hundreds of dollars on custom design for a full color cup.

This was set to be the highlight of my event! 2 days prior to event was informed that the cup would not deliver on time leaving me completely out of luck. The vendor could offer me no resolution and wasn't exactly apologetic for the delay. I wouldn't have even know had I not called the company directly.

My account notes the product delivering on time but an auto email noted the delay.

I turned down other vendors who in hindsight would have delivered ontime.DO NOT USE!
Spoke to a customer service representative prior to producing a cup for an event to ensure on time delivery.Spent hundreds Read more...
Spoke to a customer service representative prior to producing a cup for an event to ensure on time delivery.Spent hundreds of dollars on custom design for a full color cup.

This was set to be the highlight of my event! 2 days prior to event was informed that the cup would not deliver on time leaving me completely out of luck. The vendor could offer me no resolution and wasn't exactly apologetic for the delay. I wouldn't have even know had I not called the company directly.

My account notes the product delivering on time but an auto email noted the delay.

I turned down other vendors who in hindsight would have delivered ontime.DO NOT USE! Read less
Services Used: Favors & Gifts
Default vendor profile pic
Jillian
Wedding:
4/30/2016
1.8/5.0
I ordered sunglasses from them as a wedding favor. I ended up liking the product in the end, but it ended up costing over $100 more than what one would think based on the information published on the website. First of all, there's a large set-up fee for your order that they don't reveal until you're checking out. Secondly, Their free shipping option takes three weeks. If you want it rushed (two weeks--that's what they call rush?), it costs around $50.

They send you a proof but disregard your response to it. So what's the point of a proof? The text on the final product didn't even look like the proof--it was barely legible. It was also not where I wanted it.

I did find a coupon to use with them, but surprise surprise, it didn't apply to my whole order, even though the coupon says "10% off your order."

I would not use this company again and would not recommend them.
I ordered sunglasses from them as a wedding favor. I ended up liking the product in the end, but it ended up costing over Read more...
I ordered sunglasses from them as a wedding favor. I ended up liking the product in the end, but it ended up costing over $100 more than what one would think based on the information published on the website. First of all, there's a large set-up fee for your order that they don't reveal until you're checking out. Secondly, Their free shipping option takes three weeks. If you want it rushed (two weeks--that's what they call rush?), it costs around $50.

They send you a proof but disregard your response to it. So what's the point of a proof? The text on the final product didn't even look like the proof--it was barely legible. It was also not where I wanted it.

I did find a coupon to use with them, but surprise surprise, it didn't apply to my whole order, even though the coupon says "10% off your order."

I would not use this company again and would not recommend them. Read less
Services Used: Favors & Gifts
Default vendor profile pic
WANDA
Wedding:
4/30/2016
2.3/5.0
Ordered stemless wine glasses. First order 4 of the 38 were perfect, the others looked like they either hadn't dried properly or that a faulty printer was used. They quickly got back to me, representative said she would personally check the order to ensure they were in good shape. Second order arrives, 22 out of the 38 were ok, not perfect as pictured on their site, but ok. With my wedding being next week, I give up. Seems like I will have to make other arrangements. Never buying anything from here again.
Ordered stemless wine glasses. First order 4 of the 38 were perfect, the others looked like they either hadn't dried Read more...
Ordered stemless wine glasses. First order 4 of the 38 were perfect, the others looked like they either hadn't dried properly or that a faulty printer was used. They quickly got back to me, representative said she would personally check the order to ensure they were in good shape. Second order arrives, 22 out of the 38 were ok, not perfect as pictured on their site, but ok. With my wedding being next week, I give up. Seems like I will have to make other arrangements. Never buying anything from here again. Read less
Services Used: Favors & Gifts

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12610 NW 115 Avenue, Medley, FL 33178 See On Map
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