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Diva Bridal Boutique

Toronto , ON
CONTACT US
CONTACT US

LOCATION

1194 - 1196 St. Clair Avenue West
Toronto, ON M6E 1B4 CA (map)

PHONE

416-654-7667

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

For over a decade, Diva Bridal Boutique has been fulfilling dreams and dressing women for their special occasions and making their wedding day dreams come true. Conveniently located in... Read more
For over a decade, Diva Bridal Boutique has been fulfilling dreams and dressing women for their special occasions and making their wedding day dreams come true. Conveniently located in midtown Toronto, we are the premium retailer to some of the best designer names in the bridal fashion industry. A full-service bridal boutique, our one-to-one bridal salon is private and spacious. Exquisite wedding gowns, high fashion formal gowns, whatever your style may be, we have your dress. Come in and be amazed by our gowns and friendly service.

Visit our beautiful boutique:
1194 St. Clair Avenue West at Dufferin
Toronto, Ontario M6E 1B4


Contact Us. We look forward to serving you:
Phone: (416) 654-7667
Email: info.divabridal@gmail.com


Boutique Hours*:
Mondays, Wednesdays and Fridays: 11:00am to 7:00pm

Tuesdays & Thursdays: 11:00am to 7:00pm

Saturdays: 10:00am to 6:00pm and

Sundays: 12:00pm to 5:00pm Read less
Dress & Attire

PHOTOS

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INFO FOR DRESS & ATTIRE

Who do you provide services for?
Bride, Bridesmaids, Mother of the Bride, Mother of the Groom
Which of the following items do you offer?
Hair Accessories, Jewelry, Undergarments, Veils

REVIEWS

4.0
out of 5.0
4.0/5.0
4.0/5.0
4.1/5.0
4.1/5.0
3.7/5.0
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Default vendor profile pic
Marygrace
Wedding:
12/12/2015
5.0/5.0
The staff are very well informed on formal wedding attire. They offered their useful comments on the dresses i tried on. They were very efficient in accomodating my requests and deadline.
The store has a vast selection of beautiful dresses in all colours and sizes.
You can certainly call this store a one stop shop.
I highly recommend this store for its quality, design, styles and efficient staff.
I will be picking up my dress tomorrow.
Marygrace Di Iulio
The staff are very well informed on formal wedding attire. They offered their useful comments on the dresses i tried on. Read more...
The staff are very well informed on formal wedding attire. They offered their useful comments on the dresses i tried on. They were very efficient in accomodating my requests and deadline.
The store has a vast selection of beautiful dresses in all colours and sizes.
You can certainly call this store a one stop shop.
I highly recommend this store for its quality, design, styles and efficient staff.
I will be picking up my dress tomorrow.
Marygrace Di Iulio Read less
Services Used: Dress & Attire
Default vendor profile pic
Cheryl
Wedding:
10/17/2015
0.8/5.0
Six of us arrived for our appointment with Diva bridal. My daughter answered a few questions asked by the consultant which were not asked on the previous two phone conversations. When she replied that she really didn't want to start looking in the $1800.00 and up range, we were dismissed and told we could go downstairs where the sales were. We then went downstairs to look at "sale" dresses with no sales help and no guidance. When they finally realized that there were three separate parties down there, they sent a salesperson with a rude personality and a bad attitude. When asking the bride her size, the sales person said that can't be your size with those hips. REALLY???? Yes, she said that. The grandmother of the bride along with the rest of us sat on the floor while the sales person somewhat assisted with a huffy attitude and finally told the bride not to try on things that she might not like. (Not sure how she would know till she tried them on???) After a very painful and disappointing time only trying on three dresses, we left the store. Lucky for us, just up the street was the most wonderful bridal boutique that we have ever seen with the most wonderful people and my daughter ordered her wedding dress and I ordered my mother of the bride dress that day. Thank you Jolie Bridal!!!!!!
Six of us arrived for our appointment with Diva bridal. My daughter answered a few questions asked by the consultant which Read more...
Six of us arrived for our appointment with Diva bridal. My daughter answered a few questions asked by the consultant which were not asked on the previous two phone conversations. When she replied that she really didn't want to start looking in the $1800.00 and up range, we were dismissed and told we could go downstairs where the sales were. We then went downstairs to look at "sale" dresses with no sales help and no guidance. When they finally realized that there were three separate parties down there, they sent a salesperson with a rude personality and a bad attitude. When asking the bride her size, the sales person said that can't be your size with those hips. REALLY???? Yes, she said that. The grandmother of the bride along with the rest of us sat on the floor while the sales person somewhat assisted with a huffy attitude and finally told the bride not to try on things that she might not like. (Not sure how she would know till she tried them on???) After a very painful and disappointing time only trying on three dresses, we left the store. Lucky for us, just up the street was the most wonderful bridal boutique that we have ever seen with the most wonderful people and my daughter ordered her wedding dress and I ordered my mother of the bride dress that day. Thank you Jolie Bridal!!!!!! Read less
Services Used: Dress & Attire
Default vendor profile pic
Daniela
Wedding:
10/10/2015
0.6/5.0
DO NOT GO TO THIS PLACE FOR ANY DRESS AT ALL. If your dress doesn't fit then YOU ARE SCREWED and THEY WILL NOT DO ANYTHING ABOUT IT. I got pregnant unexpectedly and when I told them my dress didn't; fit anymore they didn't even try to help to see what their seamstress can do. They told me to sell my dress online. I will NEVER, EVER GO BACK. Fortunately there are other places where I hadn't even bought the dress that told me I can bring it in and they can we what they can do. Now that's CUSTOMER SERVICE!
DO NOT GO TO THIS PLACE FOR ANY DRESS AT ALL. If your dress doesn't fit then YOU ARE SCREWED and THEY WILL NOT DO ANYTHING Read more...
DO NOT GO TO THIS PLACE FOR ANY DRESS AT ALL. If your dress doesn't fit then YOU ARE SCREWED and THEY WILL NOT DO ANYTHING ABOUT IT. I got pregnant unexpectedly and when I told them my dress didn't; fit anymore they didn't even try to help to see what their seamstress can do. They told me to sell my dress online. I will NEVER, EVER GO BACK. Fortunately there are other places where I hadn't even bought the dress that told me I can bring it in and they can we what they can do. Now that's CUSTOMER SERVICE! Read less
Services Used: Dress & Attire
Diva Bridal Boutique responded with the following comments:

Hi Daniella, You called and told us that because you got pregnant you can no longer wear the dress you ordered from us last year, and as such you had already bought a replacement dress for the wedding elsewhere, and will be wearing that replacement dress to the wedding. You were NOT interested in altering the original dress at all, instead asked if you could bring back the dress for a full refund. Since we could not accommodate refund for a dress that was ordered and purchased last year, as a courtesy, we recommended that you wear the dress for a later occasion or look into other options such as internet sales to recuperate your loss.

We readily have seamstresses on-site that would have happily altered your original dress should you have been interested, we have no reason to turn away potential business.
Default vendor profile pic
Suzanne
Wedding:
8/16/2015
5.0/5.0
I got a beautiful wedding dress here, and for half price too! They altered it perfectly, and everyone loved it. What more could I want? :)
I got a beautiful wedding dress here, and for half price too! They altered it perfectly, and everyone loved it. What more Read more...
I got a beautiful wedding dress here, and for half price too! They altered it perfectly, and everyone loved it. What more could I want? :) Read less
Services Used: Dress & Attire
Default vendor profile pic
Anonymous
Wedding:
1+ year ago
1.0/5.0
Was not happy with the service or the dress, I felt they were rushing you to get to the other person, I feel as if I was taken as the dress was very costly and not as I expected, not much time spent explaining anything, would not shop there again.
Was not happy with the service or the dress, I felt they were rushing you to get to the other person, I feel as if I was Read more...
Was not happy with the service or the dress, I felt they were rushing you to get to the other person, I feel as if I was taken as the dress was very costly and not as I expected, not much time spent explaining anything, would not shop there again. Read less
Services Used: Dress & Attire
Default vendor profile pic
Anonymous
Wedding:
1+ year ago
4.0/5.0
I bought my wedding dress from Diva and was quite satisfied but not blown away. Their bridal gown showroom upstairs is very nice and they make you take off your shoes to ensure the gowns do not get dirty. My gown was reasonably priced and actually made of silk chiffon rather than all synthetic materials as I've seen at most other places.

Although Diva allows bookings for weekend consultation appointments, once you actually purchase the gown, fittings are only allowed during the weekdays. I purchased my gown about a year in advance of my wedding. I thought that it would be coming in at beginning of the year but it didn't come until March. I thought it was a bit strange that booking appointments for fittings was not required, but nevertheless I didn't have to wait when I came for my fittings.

The price for the alterations was much more expensive than I had anticipated. I had to tuck in a little from the chest area and then hem the bottom of my dress (to be fair it was almost 10 layers of fabric). I'm not sure how the alternation price compares to other places, but something to keep in mind for any future brides. Overall I was pretty satisfied with the services from Diva. Jasmine was super friendly and her and their seamstress did a great job on the alterations. Although the dress felt very tight after the alternations, they were correct in convincing me that it was the proper fit to ensure the dress (strapless) stayed on and that I would look great!
I bought my wedding dress from Diva and was quite satisfied but not blown away. Their bridal gown showroom upstairs is Read more...
I bought my wedding dress from Diva and was quite satisfied but not blown away. Their bridal gown showroom upstairs is very nice and they make you take off your shoes to ensure the gowns do not get dirty. My gown was reasonably priced and actually made of silk chiffon rather than all synthetic materials as I've seen at most other places.

Although Diva allows bookings for weekend consultation appointments, once you actually purchase the gown, fittings are only allowed during the weekdays. I purchased my gown about a year in advance of my wedding. I thought that it would be coming in at beginning of the year but it didn't come until March. I thought it was a bit strange that booking appointments for fittings was not required, but nevertheless I didn't have to wait when I came for my fittings.

The price for the alterations was much more expensive than I had anticipated. I had to tuck in a little from the chest area and then hem the bottom of my dress (to be fair it was almost 10 layers of fabric). I'm not sure how the alternation price compares to other places, but something to keep in mind for any future brides. Overall I was pretty satisfied with the services from Diva. Jasmine was super friendly and her and their seamstress did a great job on the alterations. Although the dress felt very tight after the alternations, they were correct in convincing me that it was the proper fit to ensure the dress (strapless) stayed on and that I would look great! Read less
Services Used: Dress & Attire
Default vendor profile pic
Anonymous
Wedding:
1+ year ago
0.0/5.0
They lie and then accuse you of being greedy for wanting what they promised you. After the purchase of my mother's dress we realized my mother's boots were stolen by one of their clients, they gave us a $50 discount for the inconvenience of my mom having to walk home with someone else's shoes. They said the lady would probably come back, when she didn't, they agreed to purchase my mom new boots for $70. Problem was they said it would be taken off the bill when she picks the dress up. well today was pick up day and they did not honour the $70 but only an additional $20.... and then stated that my mom lied that those weren't her boots and stated if we didn't pay the full amount we wouldn't get the dress or the deposit back. Jasmine you should be ashamed of yourself. I hope the $50 you kept is worth it. Karma always comes back. DO NOT SHOP HERE. Please watch their receipts, they aren't detailed so you have no idea if the math is correct on taxes.
They lie and then accuse you of being greedy for wanting what they promised you. After the purchase of my mother's dress Read more...
They lie and then accuse you of being greedy for wanting what they promised you. After the purchase of my mother's dress we realized my mother's boots were stolen by one of their clients, they gave us a $50 discount for the inconvenience of my mom having to walk home with someone else's shoes. They said the lady would probably come back, when she didn't, they agreed to purchase my mom new boots for $70. Problem was they said it would be taken off the bill when she picks the dress up. well today was pick up day and they did not honour the $70 but only an additional $20.... and then stated that my mom lied that those weren't her boots and stated if we didn't pay the full amount we wouldn't get the dress or the deposit back. Jasmine you should be ashamed of yourself. I hope the $50 you kept is worth it. Karma always comes back. DO NOT SHOP HERE. Please watch their receipts, they aren't detailed so you have no idea if the math is correct on taxes. Read less
Services Used: Dress & Attire
Diva Bridal Boutique responded with the following comments:

Hi Ana, Our boutique is open to the general public. We have no control over the actions of these public visitors and therefore are not responsible for their actions. That being said, when your mother purchased her dress and noticed that her boots were missing, we were horrified, as this would be the first and only like incident in our boutique’s long history. We fully expected the other visitor to realize her error and return your mother’s boots. This would mean that your mother would have to make an extra trip of long drive back to the boutique to collect her returned boots. As a token of our goodwill, we immediately offered $50 credit for the inconvenience of her making such extra trip. When the visitor never returned your mother’s boots, even though this meant that your mother no longer needed to make that extra trip back to the boutique, we so sympathize that your mother now has to purchase new boots, we wanted to contribute to that. Therefore, we improved the credit to $70. Your mother came in this past week to pick up her dress. She apologized to both management and staff members, and expressed her gratitude and much appreciation for our service and gesture of goodwill. She loves the dress she purchased here and was very excited about coming back in the next few weeks for her alterations. So we're very confused with your comments. We feel as a boutique we have done beyond what is required or expected from us, and from our customer (your mother)’s most recent visit, it is evidently clear that she agrees.
Default vendor profile pic
Anonymous
Wedding:
1+ year ago
1.0/5.0
Diva boutique is more expensive than the other stores for the same dress. I went to a few places for a dress and found a dress that I liked at two boutiques. Diva and another one. Diva was more expensive however the service seemed a little better so we decided to go with them thinking they would be more helpful with accommodations etc. However that was not the case at all! Once you make the down payment they are careless with you and very unsupportive to their brides. When my dress was ready, they told me that I must pick it up during the week only. I work and live in north York so I had to take time off work to work with their schedule. When I asked if they could accommodate they basically said *it's your problem not ours* They are very rude and are only nice until you pay them. I regret getting my dress from them. By the way, they have a promotion that if you write a positive review about them they will give you a discount so don't believe all the positive reviews on here. Diva boutique is horrible!
Diva boutique is more expensive than the other stores for the same dress. I went to a few places for a dress and found a Read more...
Diva boutique is more expensive than the other stores for the same dress. I went to a few places for a dress and found a dress that I liked at two boutiques. Diva and another one. Diva was more expensive however the service seemed a little better so we decided to go with them thinking they would be more helpful with accommodations etc. However that was not the case at all! Once you make the down payment they are careless with you and very unsupportive to their brides. When my dress was ready, they told me that I must pick it up during the week only. I work and live in north York so I had to take time off work to work with their schedule. When I asked if they could accommodate they basically said *it's your problem not ours* They are very rude and are only nice until you pay them. I regret getting my dress from them. By the way, they have a promotion that if you write a positive review about them they will give you a discount so don't believe all the positive reviews on here. Diva boutique is horrible! Read less
Services Used: Dress & Attire
Default vendor profile pic
Anonymous
Wedding:
1+ year ago
3.0/5.0
Beautiful dresses, limited to trying on 4 dresses, the sales lady just kept repeating herself and tried so hard to put pressure on me to buy. I'm just glad I didn't cave. For all the brides to be out there - don't let these salespeople push you into buying it look for a place that actually cares more about you than their commission!
Beautiful dresses, limited to trying on 4 dresses, the sales lady just kept repeating herself and tried so hard to put Read more...
Beautiful dresses, limited to trying on 4 dresses, the sales lady just kept repeating herself and tried so hard to put pressure on me to buy. I'm just glad I didn't cave. For all the brides to be out there - don't let these salespeople push you into buying it look for a place that actually cares more about you than their commission! Read less
Services Used: Dress & Attire
Default vendor profile pic
Maria
Wedding:
4/25/2015
1.9/5.0
Initially, the dress was wonderful, the service was good, the alterations were very well done.
However, once the dress and alterations were paid in full, the story changed a bit. The last fitting was quick, the dressed put into the bag by the door and we were expected to leave quickly. The lady that was helping us got told she had a client waiting and had to hurry up. When I mentioned that they did not have to hurry, that we could get the dress the following day since it still needed to be steamed ironed, we were told by the woman that seemed in charge they did no such thing. "We never iron the dresses. Besides, it is getting wrinkled once in the bag and it would take over an hour to do a good job". The lady that was helping us felt bad and tried to iron the train with the dress already hanging by the door. I could not believe it. We left with a wrinkle dress! I guess since clients do not really come back, they do not care to please once the bill is paid in full. Will not get a recommendation from me.
Initially, the dress was wonderful, the service was good, the alterations were very well done.
However, once the dress Read more...
Initially, the dress was wonderful, the service was good, the alterations were very well done.
However, once the dress and alterations were paid in full, the story changed a bit. The last fitting was quick, the dressed put into the bag by the door and we were expected to leave quickly. The lady that was helping us got told she had a client waiting and had to hurry up. When I mentioned that they did not have to hurry, that we could get the dress the following day since it still needed to be steamed ironed, we were told by the woman that seemed in charge they did no such thing. "We never iron the dresses. Besides, it is getting wrinkled once in the bag and it would take over an hour to do a good job". The lady that was helping us felt bad and tried to iron the train with the dress already hanging by the door. I could not believe it. We left with a wrinkle dress! I guess since clients do not really come back, they do not care to please once the bill is paid in full. Will not get a recommendation from me. Read less
Services Used: Dress & Attire

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1194 - 1196 St. Clair Avenue West, Toronto, ON M6E 1B4 See On Map
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