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Doubletree Hotel PGA

Palm Beach Gardens , FL

LOCATION

Palm Beach Gardens, FL US
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Wedding Venue

REVIEWS

4.1
out of 5.0
3.8/5.0
4.0/5.0
4.4/5.0
4.5/5.0
3.8/5.0
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mrsbw
Wedding:
11/17/2012
5.0/5.0
The best wedding decision that we made was selecting the DoubleTree PGA as our venue! From the beginning to the very end, Robin Gutillla the Catering Sales Manager was truly phenomenal! Robin assisted us with customizing a menu that was perfect for our guests and well within our budget. It was evident that she truly enjoys her job and had a vested interest in our event’s overall success. The facility, banquet attendants and hotel staff were awesome, as well. I have always dreamt of an outdoor wedding, but I wanted a venue that was convenient for our guests. The DoubleTree PGA was IDEAL! The Garden Terrace Pavilion, which is nestled at the back of the property, provided a tranquil and shaded garden setting for our brunch wedding. We received many compliments on the venue, food & the service from our wedding guests. I would certainly recommend this venue to another bride!
The best wedding decision that we made was selecting the DoubleTree PGA as our venue! From the beginning to the very end, Read more...
The best wedding decision that we made was selecting the DoubleTree PGA as our venue! From the beginning to the very end, Robin Gutillla the Catering Sales Manager was truly phenomenal! Robin assisted us with customizing a menu that was perfect for our guests and well within our budget. It was evident that she truly enjoys her job and had a vested interest in our event’s overall success. The facility, banquet attendants and hotel staff were awesome, as well. I have always dreamt of an outdoor wedding, but I wanted a venue that was convenient for our guests. The DoubleTree PGA was IDEAL! The Garden Terrace Pavilion, which is nestled at the back of the property, provided a tranquil and shaded garden setting for our brunch wedding. We received many compliments on the venue, food & the service from our wedding guests. I would certainly recommend this venue to another bride! Read less
Services Used: Wedding Venue
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Claire Sable 79
Wedding:
1/21/2012
3.5/5.0
Beautiful location and rooms to getting ready in were awesome!
Beautiful location and rooms to getting ready in were awesome!
Beautiful location and rooms to getting ready in were awesome! Read less
Services Used: Wedding Venue
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abriggs
Wedding:
5/21/2011
1.1/5.0
We were very disappointed in the quality of service we received from the Doubletree Palm Beach Gardens. Despite months of preparation, the venue was awful. The location is great logistically; however, the staff (specifically the GM and event coordinator) left much to be desired. Depsite booking 60 rooms at this hotel, my rehearsal dinner, ceremony and reception, the guest service was awful. Many of the services we paid for as part of our package were not provided to us the day of the wedding (shuttle service for guests, honeymoon room cleaned and decorated, wedding coordinator throughout our event, etc.). Our wedding coordinator actually left our wedding at 8PM, before dinner was even served. We were refunded part of our money, but if I had to do it over again, I would have booked elsewhere. The GM sets a very poor example for his staff and unfortunately that attitude and expectation for guest service spills over into every area of the hotel.
Dont take the chance...book elsewhere!!!
We were very disappointed in the quality of service we received from the Doubletree Palm Beach Gardens. Despite months of Read more...
We were very disappointed in the quality of service we received from the Doubletree Palm Beach Gardens. Despite months of preparation, the venue was awful. The location is great logistically; however, the staff (specifically the GM and event coordinator) left much to be desired. Depsite booking 60 rooms at this hotel, my rehearsal dinner, ceremony and reception, the guest service was awful. Many of the services we paid for as part of our package were not provided to us the day of the wedding (shuttle service for guests, honeymoon room cleaned and decorated, wedding coordinator throughout our event, etc.). Our wedding coordinator actually left our wedding at 8PM, before dinner was even served. We were refunded part of our money, but if I had to do it over again, I would have booked elsewhere. The GM sets a very poor example for his staff and unfortunately that attitude and expectation for guest service spills over into every area of the hotel.
Dont take the chance...book elsewhere!!! Read less
Services Used: Wedding Venue
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Priscila
Wedding:
2/5/2011
4.9/5.0
We had both our wedding ceremony and reception at the Doubletree hotel on PGA. The hotel is just so beautiful. We had our ceremony outside in the pavilion. Everything looked so amazing, and ran very smoothly. The cocktail hour is at the veranda next to the pool. The ballroom is so beautiful and spacious, the food was great and the staff in general were very nice. The only thing I heard bad was the bartender who kept showing the guests the tip jar. I thought that was very rude, given that we had already paid a 22% service charge for the night. But other than that, the hotel was amazing, the party was great! I would definitely recommend this venue to anyone.
We had both our wedding ceremony and reception at the Doubletree hotel on PGA. The hotel is just so beautiful. We had our Read more...
We had both our wedding ceremony and reception at the Doubletree hotel on PGA. The hotel is just so beautiful. We had our ceremony outside in the pavilion. Everything looked so amazing, and ran very smoothly. The cocktail hour is at the veranda next to the pool. The ballroom is so beautiful and spacious, the food was great and the staff in general were very nice. The only thing I heard bad was the bartender who kept showing the guests the tip jar. I thought that was very rude, given that we had already paid a 22% service charge for the night. But other than that, the hotel was amazing, the party was great! I would definitely recommend this venue to anyone. Read less
Services Used: Wedding Venue
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Ashley
Wedding:
11/20/2010
4.4/5.0
The minute I walked into the Doubletree, I knew I wanted to get married there! I talked to Beth for a few months and just when everything was falling into place, Beth quit. I was introduced to the new wedding coordinators, which I loved! Everything was going great, until less than a week before my wedding, I was asked to move my ceremony spot (the covered pavillion outside) to outside by the pool. I didnt want to do that at first, because I had my heart set on the pavillion. I agreed to move my ceremony spot to by the pool, and when I saw what the coordinators did, I was in SHOCK! The poolside was absolutely gorgeous and I was actually the very first wedding to have by the pool (November 20, 2010) I couldnt have had a better ceremony location! All the coordinators were very helpful. It was just hard for them at first becasue Beth had just left, but I had a fantastic wedding and it was all I ever dreamed of!!
The minute I walked into the Doubletree, I knew I wanted to get married there! I talked to Beth for a few months and just Read more...
The minute I walked into the Doubletree, I knew I wanted to get married there! I talked to Beth for a few months and just when everything was falling into place, Beth quit. I was introduced to the new wedding coordinators, which I loved! Everything was going great, until less than a week before my wedding, I was asked to move my ceremony spot (the covered pavillion outside) to outside by the pool. I didnt want to do that at first, because I had my heart set on the pavillion. I agreed to move my ceremony spot to by the pool, and when I saw what the coordinators did, I was in SHOCK! The poolside was absolutely gorgeous and I was actually the very first wedding to have by the pool (November 20, 2010) I couldnt have had a better ceremony location! All the coordinators were very helpful. It was just hard for them at first becasue Beth had just left, but I had a fantastic wedding and it was all I ever dreamed of!! Read less
Services Used: Wedding Venue
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Jessica
Wedding:
11/6/2010
4.4/5.0
We had both our ceremony and reception at the DoubleTree. I liked this location because we had a lot of our of town guests and I liked that we could have everything in one location and our guest wouldn’t have to travel. There was a slight incident when they we mid transition for wedding coordinators but they worked with me and were able to pull of exactly what I wanted with little compromises or mistakes.
We had both our ceremony and reception at the DoubleTree. I liked this location because we had a lot of our of town guests Read more...
We had both our ceremony and reception at the DoubleTree. I liked this location because we had a lot of our of town guests and I liked that we could have everything in one location and our guest wouldn’t have to travel. There was a slight incident when they we mid transition for wedding coordinators but they worked with me and were able to pull of exactly what I wanted with little compromises or mistakes. Read less
Services Used: Wedding Venue
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angelama268
Wedding:
6/13/2009
4.9/5.0
Beth was awesome... she was attentive and took care of all my needs... The only down side to the whole event was when I had to meet with a different planner and the other planner talked me into confirming a higher number than Beth and I discussed and it was so close to the wedding I went ahead and so I ended up overconfirming the number of people. The other problem that I had was when one of my guests asked for more cake she was told there was none. At the end of the event the catering staff gave me two whole tiers of cake! My request had been to serve it all. The food was great and was exactly as I requested. We had food allergies and special dietary needs and Chef was willing and able to accomodate all of them! The room was set beautifully and everything was put where I wanted it. Overall it was a wonderful experience.
Beth was awesome... she was attentive and took care of all my needs... The only down side to the whole event was when I Read more...
Beth was awesome... she was attentive and took care of all my needs... The only down side to the whole event was when I had to meet with a different planner and the other planner talked me into confirming a higher number than Beth and I discussed and it was so close to the wedding I went ahead and so I ended up overconfirming the number of people. The other problem that I had was when one of my guests asked for more cake she was told there was none. At the end of the event the catering staff gave me two whole tiers of cake! My request had been to serve it all. The food was great and was exactly as I requested. We had food allergies and special dietary needs and Chef was willing and able to accomodate all of them! The room was set beautifully and everything was put where I wanted it. Overall it was a wonderful experience. Read less
Services Used: Wedding Venue
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Elaine
Wedding:
7/12/2008
4.5/5.0
The service at this hotel is nothing short of amazing. Everyone from the bellhops to the bartenders went above and beyond to help make our wedding great! One of the servers even helped me bustle my gown when I couldn't find my maid of honor. The food was also very good, and they were willing to accomodate menu requests.
The service at this hotel is nothing short of amazing. Everyone from the bellhops to the bartenders went above and beyond Read more...
The service at this hotel is nothing short of amazing. Everyone from the bellhops to the bartenders went above and beyond to help make our wedding great! One of the servers even helped me bustle my gown when I couldn't find my maid of honor. The food was also very good, and they were willing to accomodate menu requests. Read less
Services Used: Catering, Wedding Venue
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