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Duke's Limousine Service

Honolulu

LOCATION

Honolulu, US

WEBSITE

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Transportation

REVIEWS

4.3
out of 5.0
4.3/5.0
4.5/5.0
4.1/5.0
4.1/5.0
4.4/5.0
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Anonymous
Wedding:
Recently Married
2.8/5.0
booking with them was no problem at all, but when it came to the final days before and day of the wedding, their service was unprofessional. On the day of, the driver did not drop us off at the location we specified, claiming he couldn't get access to the hotel. (Strange bc all of our guests were able to!) instead the entire bridal Party was forced to walk 2 blocks in the hot sun to the hotel. The driver didn't even apologize or give the bridal party a warning.

On top of that, they tried to charge my cc without my consent. I sure hope their service gets better.
booking with them was no problem at all, but when it came to the final days before and day of the wedding, their service Read more...
booking with them was no problem at all, but when it came to the final days before and day of the wedding, their service was unprofessional. On the day of, the driver did not drop us off at the location we specified, claiming he couldn't get access to the hotel. (Strange bc all of our guests were able to!) instead the entire bridal Party was forced to walk 2 blocks in the hot sun to the hotel. The driver didn't even apologize or give the bridal party a warning.

On top of that, they tried to charge my cc without my consent. I sure hope their service gets better. Read less
Services Used: Transportation
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Noelani
Wedding:
6/29/2013
5.0/5.0
I worked with Duke directly and he made everything SO EASY!!!!! He looked at our wedding timeline and provided us with GREAT PRICES! On the day of the wedding -- the driver was on-time at all of our pick-up and drop-off locations. We rented the Limo Bus -- which was a HUGE hit with our bridal party and family! The limo bus was EXTREMELY clean and LUXURIOUS!!! I felt like it was our Mercedez Benz Chariot! Duke was excellent at communication and sent me invoices/receipts promptly! I would definitely use Duke's limo again and would HIGHLY suggest a Limo Bus, versus the traditional Limo -- it was so roomy and COMFORTABLE!! Thank you Duke's Limo!
I worked with Duke directly and he made everything SO EASY!!!!! He looked at our wedding timeline and provided us with Read more...
I worked with Duke directly and he made everything SO EASY!!!!! He looked at our wedding timeline and provided us with GREAT PRICES! On the day of the wedding -- the driver was on-time at all of our pick-up and drop-off locations. We rented the Limo Bus -- which was a HUGE hit with our bridal party and family! The limo bus was EXTREMELY clean and LUXURIOUS!!! I felt like it was our Mercedez Benz Chariot! Duke was excellent at communication and sent me invoices/receipts promptly! I would definitely use Duke's limo again and would HIGHLY suggest a Limo Bus, versus the traditional Limo -- it was so roomy and COMFORTABLE!! Thank you Duke's Limo! Read less
Services Used: Transportation
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Anonymous
Wedding:
1+ year ago
4.8/5.0
we ended up contacting them two days before we needed their services. i was able to provide my billing info over the phone. we ordered two limos and they arrived earlier than scheduled. limos were clean and in good condition, with air conditioning and radio that passengers could control. they drove safe and were very polite.
we ended up contacting them two days before we needed their services. i was able to provide my billing info over the Read more...
we ended up contacting them two days before we needed their services. i was able to provide my billing info over the phone. we ordered two limos and they arrived earlier than scheduled. limos were clean and in good condition, with air conditioning and radio that passengers could control. they drove safe and were very polite. Read less
Services Used: Transportation
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Sean Rodrigues
Wedding:
3/17/2012
0.6/5.0
I called many Limousine companies, but found Duke’s Limousine to offer the best prices and have the newest Limousines on the island. I reserved both the Party Bus and the 2010 Lincoln Navigator Limo for my wedding day. Tanya was very helpful and courteous over the phone and made sure that my reservation went smoothly.
But unfortunately, it was too good to be true. On my wedding day, I noticed that one of the Limo’s I requested was not there. Instead of having the 2010 Lincoln, there was a much older and dirtier Limo there to pick up the groomsmen. I asked the driver where the 2010 Lincoln Navigator was and he stated that they had gotten rid of that Limo. The Limo was extremely uncomfortable inside and the air conditioner did not work well. When I asked the driver to turn the air conditioning higher, he did not even understand me. My contract stated that there would be water inside the Limo for the people being transported, but there was nothing inside any of the coolers. As least the other Limo was prepared and the air conditioning was working. I would hate for my bride to have been uncomfortable if the other Limo did not have anything or if the air conditioning wasn’t working. I had also asked Duke’s Limousine to decorate one of the Limo’s with a “Just Married” sign after the ceremony. But when I saw that the Limo was not decorated I asked the driver if he had any decorations, and he stated that he was not aware that he had to have decorations on the Limo. I am very glad that the highlight of a wedding day is not just riding in a Limo because Duke’s Limousine surely ruined this part of my day. I called Duke after my wedding to express my concern over what happened and he stated that the Lincoln Navigator that I requested was out on a flat tire. I did not know who to believe since the other driver told me that Duke had gotten rid of that Limo. When I told him how unsatisfied I was with the old and dirty Limo, he was very reluctant to give me even a small refund. Overall, I was not impressed with this company and would not recommend it.
I called many Limousine companies, but found Duke’s Limousine to offer the best prices and have the newest Limousines on Read more...
I called many Limousine companies, but found Duke’s Limousine to offer the best prices and have the newest Limousines on the island. I reserved both the Party Bus and the 2010 Lincoln Navigator Limo for my wedding day. Tanya was very helpful and courteous over the phone and made sure that my reservation went smoothly.
But unfortunately, it was too good to be true. On my wedding day, I noticed that one of the Limo’s I requested was not there. Instead of having the 2010 Lincoln, there was a much older and dirtier Limo there to pick up the groomsmen. I asked the driver where the 2010 Lincoln Navigator was and he stated that they had gotten rid of that Limo. The Limo was extremely uncomfortable inside and the air conditioner did not work well. When I asked the driver to turn the air conditioning higher, he did not even understand me. My contract stated that there would be water inside the Limo for the people being transported, but there was nothing inside any of the coolers. As least the other Limo was prepared and the air conditioning was working. I would hate for my bride to have been uncomfortable if the other Limo did not have anything or if the air conditioning wasn’t working. I had also asked Duke’s Limousine to decorate one of the Limo’s with a “Just Married” sign after the ceremony. But when I saw that the Limo was not decorated I asked the driver if he had any decorations, and he stated that he was not aware that he had to have decorations on the Limo. I am very glad that the highlight of a wedding day is not just riding in a Limo because Duke’s Limousine surely ruined this part of my day. I called Duke after my wedding to express my concern over what happened and he stated that the Lincoln Navigator that I requested was out on a flat tire. I did not know who to believe since the other driver told me that Duke had gotten rid of that Limo. When I told him how unsatisfied I was with the old and dirty Limo, he was very reluctant to give me even a small refund. Overall, I was not impressed with this company and would not recommend it. Read less
Services Used: Transportation
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Hawaiifundiver
Wedding:
2/19/2012
5.0/5.0
Thank you for the great service! They were there early waiting for us and were very professional. I don't think I said a word to the driver and didn't even get a chance to tip them. Sorry. Just so much going on and missed that one. Duke was very accommodating and easy to work with. We went from two limousines to a limo and a bus! Yup a bus to transport our family to and from the ceremony and reception. Prices are very reasonable. Thank you for making everything go smoothly on our special day
Thank you for the great service! They were there early waiting for us and were very professional. I don't think I said a Read more...
Thank you for the great service! They were there early waiting for us and were very professional. I don't think I said a word to the driver and didn't even get a chance to tip them. Sorry. Just so much going on and missed that one. Duke was very accommodating and easy to work with. We went from two limousines to a limo and a bus! Yup a bus to transport our family to and from the ceremony and reception. Prices are very reasonable. Thank you for making everything go smoothly on our special day Read less
Services Used: Transportation
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Kelly
Wedding:
10/20/2011
4.8/5.0
Reasonable rates and was on time. Duke was easy to get a hold of and was patient with me. I change my reservation details a few times and Duke was great with the changes. We had complimentary water and the limo was in good condition. Would highly recommend.
Reasonable rates and was on time. Duke was easy to get a hold of and was patient with me. I change my reservation details Read more...
Reasonable rates and was on time. Duke was easy to get a hold of and was patient with me. I change my reservation details a few times and Duke was great with the changes. We had complimentary water and the limo was in good condition. Would highly recommend. Read less
Services Used: Transportation
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Yesenia
Wedding:
8/4/2011
4.8/5.0
We were able to get the Chrysler limo we wanted at a great price. I looked around at other companies, and Duke's prices were the best. The only thing is that the driver asked, "Where's the groom?". There was no groom! We are a same-sex couple, so there were two brides. He was great for the rest of the day though.
We were able to get the Chrysler limo we wanted at a great price. I looked around at other companies, and Duke's prices Read more...
We were able to get the Chrysler limo we wanted at a great price. I looked around at other companies, and Duke's prices were the best. The only thing is that the driver asked, "Where's the groom?". There was no groom! We are a same-sex couple, so there were two brides. He was great for the rest of the day though. Read less
Services Used: Transportation
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Mike N.
Wedding:
5/1/2011
5.0/5.0
Wow! What a stunning large stretch hummer limo! We used this for our wedding and had a blast. Duke was friendly, professional and accommodating to decorate the limo with our specialty ribbons, and the driver was young but very skilled, and pleasantly sharply dressed. The limousine was clean and beautifully decorated, and was very punctual. Air conditioning was cold and comfortable. Duke’s Limousine played a key part in making our wedding day very special. Duke’s Limousine is very highly recommended to all brides and grooms planning their special wedding day! –Mike and Kristen Nishimura
Wow! What a stunning large stretch hummer limo! We used this for our wedding and had a blast. Duke was friendly, Read more...
Wow! What a stunning large stretch hummer limo! We used this for our wedding and had a blast. Duke was friendly, professional and accommodating to decorate the limo with our specialty ribbons, and the driver was young but very skilled, and pleasantly sharply dressed. The limousine was clean and beautifully decorated, and was very punctual. Air conditioning was cold and comfortable. Duke’s Limousine played a key part in making our wedding day very special. Duke’s Limousine is very highly recommended to all brides and grooms planning their special wedding day! –Mike and Kristen Nishimura Read less
Services Used: Transportation
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Lauren
Wedding:
9/9/2010
5.0/5.0
The Hummer limo (25 Passenger Triple Axle Hummer) was so cool. The driver was really pleasant and on-time.

The family are still talking about it today. I would highly recommend Dukes for their service and the Hummer.
The Hummer limo (25 Passenger Triple Axle Hummer) was so cool. The driver was really pleasant and on-time.

The Read more...
The Hummer limo (25 Passenger Triple Axle Hummer) was so cool. The driver was really pleasant and on-time.

The family are still talking about it today. I would highly recommend Dukes for their service and the Hummer. Read less
Services Used: Transportation
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Sher
Wedding:
3/13/2010
4.4/5.0
I was pleased with the service I received from this vendor. I got the cars and I wanted. The drivers' were very helpful and easy going. They were able to get us to the church and venue on time.
Duke was professional and answers all my questions in a timely manner. We liked his vehicles because they were clean and not too many logos around the limos.
I was pleased with the service I received from this vendor. I got the cars and I wanted. The drivers' were very helpful Read more...
I was pleased with the service I received from this vendor. I got the cars and I wanted. The drivers' were very helpful and easy going. They were able to get us to the church and venue on time.
Duke was professional and answers all my questions in a timely manner. We liked his vehicles because they were clean and not too many logos around the limos. Read less
Services Used: Transportation
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hayn8757
Wedding:
6/6/2009
4.7/5.0
Great service for a great low price. The driver we had was awesome and took a side cruise that was great.
Great service for a great low price. The driver we had was awesome and took a side cruise that was great.
Great service for a great low price. The driver we had was awesome and took a side cruise that was great. Read less
Services Used: Transportation
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toledom001
Wedding:
8/30/2008
4.5/5.0
One limo that I wanted was not available, but they switched it with something more expensive for the same price, so that was a plus. They got us to where we wanted, but our ceremony ran a little late, so we were charged extra. Overall this vendor is really great and I would recommend it to others.
One limo that I wanted was not available, but they switched it with something more expensive for the same price, so that Read more...
One limo that I wanted was not available, but they switched it with something more expensive for the same price, so that was a plus. They got us to where we wanted, but our ceremony ran a little late, so we were charged extra. Overall this vendor is really great and I would recommend it to others. Read less
Services Used: Transportation
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