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eFavorMart.com

Industry , CA
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LOCATION

Industry, CA 91746 US (map)

WEBSITE

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Favors & Gifts , Invitations

REVIEWS

3.0
out of 5.0
3.0/5.0
3.0/5.0
2.9/5.0
3.1/5.0
2.9/5.0
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Jon
Wedding:
6/13/2020
1.0/5.0
"I was sent the completely wrong item according to my receipt and the customer service team practically laughed in the face of my misfortune while repeating that they would not be paying for my return shipping after their mistake, would not be refunding my order price without an absurd %20 restocking fee after THEIR MISTAKE or my EXCESSIVE 2 day shipping I paid to receive a bogus product in time for Valentines Day so that I could be disappointed at not only opening the wrong gift that I paid extra for but having my Valentines Day surprise ruined. I WILL NOT EVER be buying from this company again based on how the customer service team treated me so impersonally and insensitively. I WILL be telling as many people as I can remember to tell that this company is DEFINITELY the wrong one for them and does not have a single care for the satisfaction of their customers."
"I was sent the completely wrong item according to my receipt and the customer service team practically laughed in the Read more...
"I was sent the completely wrong item according to my receipt and the customer service team practically laughed in the face of my misfortune while repeating that they would not be paying for my return shipping after their mistake, would not be refunding my order price without an absurd %20 restocking fee after THEIR MISTAKE or my EXCESSIVE 2 day shipping I paid to receive a bogus product in time for Valentines Day so that I could be disappointed at not only opening the wrong gift that I paid extra for but having my Valentines Day surprise ruined. I WILL NOT EVER be buying from this company again based on how the customer service team treated me so impersonally and insensitively. I WILL be telling as many people as I can remember to tell that this company is DEFINITELY the wrong one for them and does not have a single care for the satisfaction of their customers." Read less
Services Used: Favors & Gifts
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Anna
Wedding:
10/17/2015
0.0/5.0
If you are reading this review, you are most likely considering E Favor Mart/Ya Ya Creations/insert one of their many other business names here, for some sort of supplies for a special occasion. If I can persuade just 1 person from looking elsewhere, the time I spent on writing this review is worthwhile. I came across E Favor Mart while doing an internet search for frosted votive holders for my upcoming wedding. When I saw their prices, I quickly placed an order for frosted votive holders as well as candy scoops. I received my order promptly and was excited to see the votive holders and candy scoops. However, my excitement quickly dissipated as I heard glass stirring inside the box. I opened the box to find almost half of the votive holders were broken. In addition, I immediately started questioning the size of the votive holders that were intact. I attempted to fit either a votive or tea light candle in the holders and neither fit. I reviewed the website description, which clearly states a 2” diameter, pulled out a measuring tape and measured the outside diameter at less than 1 ¾”. In addition to the size being misrepresented on the website, these do not suit their intended purpose. My disappointment with the merchandise didn’t end there. I removed the candy scoops out of the box and out of their opened packaging and immediately noticed scratched off paint and broken handles. The candy scoops were shoved in a very small space between the box itself and the boxes of votive holders. It’s no surprise these arrived broken. I emailed customer service promptly as I found there is no phone number listed for this company. A day passed, then 2, no response. I contacted the company via live chat instead and spoke with Christine. Christine offered to send me replacement votive holders repeatedly. Christine failed to comprehend that these “votive holders” do not indeed hold votive, or tea light candles and are useless to me, broken or intact. I was offered a refund upon re
If you are reading this review, you are most likely considering E Favor Mart/Ya Ya Creations/insert one of their many Read more...
If you are reading this review, you are most likely considering E Favor Mart/Ya Ya Creations/insert one of their many other business names here, for some sort of supplies for a special occasion. If I can persuade just 1 person from looking elsewhere, the time I spent on writing this review is worthwhile. I came across E Favor Mart while doing an internet search for frosted votive holders for my upcoming wedding. When I saw their prices, I quickly placed an order for frosted votive holders as well as candy scoops. I received my order promptly and was excited to see the votive holders and candy scoops. However, my excitement quickly dissipated as I heard glass stirring inside the box. I opened the box to find almost half of the votive holders were broken. In addition, I immediately started questioning the size of the votive holders that were intact. I attempted to fit either a votive or tea light candle in the holders and neither fit. I reviewed the website description, which clearly states a 2” diameter, pulled out a measuring tape and measured the outside diameter at less than 1 ¾”. In addition to the size being misrepresented on the website, these do not suit their intended purpose. My disappointment with the merchandise didn’t end there. I removed the candy scoops out of the box and out of their opened packaging and immediately noticed scratched off paint and broken handles. The candy scoops were shoved in a very small space between the box itself and the boxes of votive holders. It’s no surprise these arrived broken. I emailed customer service promptly as I found there is no phone number listed for this company. A day passed, then 2, no response. I contacted the company via live chat instead and spoke with Christine. Christine offered to send me replacement votive holders repeatedly. Christine failed to comprehend that these “votive holders” do not indeed hold votive, or tea light candles and are useless to me, broken or intact. I was offered a refund upon re Read less
Services Used:
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Maria
Wedding:
9/12/2015
2.7/5.0
Purchased a large amount of items from this site, including all of the table decorations for my reception (table overlays, napkins, chair covers, chair sashes, votives/holders, aisle runner, tulle bolts, cake stand, led lights, and personalized matchbook wedding favors. I must admit, their prices were far better than most of their competitors--however, there are quite a few things that I will be forced to send back. Of the dozen waterproof led lights that I purchased, only 6 of them operate. The immersible led tealights that I purchased, despite being shaped to appear like an actual votive. In addition, one of the votive candle holders was shattered when I received it, as they were not packaged securely. Returns and exchanges must be shipped at the owner's expense, and returns are subject to a 20% restocking fee, even if the issue is not the fault of the customer.
However, I can't completely dismiss this website...my personalized matchbooks turned out exactly as promised, and were an excellent price. In addition, the chair covers, chair sashes, table overlays, vases and table napkins were all in good condition and were a good value for the price as well. I would recommend this site for purchasing items of this nature--however I would suggest avoiding purchasing breakable items from this site (although my vases were well packaged, nothing else was), and would discourage the purchase of tealights, votives or led lights from this site as well.
Purchased a large amount of items from this site, including all of the table decorations for my reception (table overlays, Read more...
Purchased a large amount of items from this site, including all of the table decorations for my reception (table overlays, napkins, chair covers, chair sashes, votives/holders, aisle runner, tulle bolts, cake stand, led lights, and personalized matchbook wedding favors. I must admit, their prices were far better than most of their competitors--however, there are quite a few things that I will be forced to send back. Of the dozen waterproof led lights that I purchased, only 6 of them operate. The immersible led tealights that I purchased, despite being shaped to appear like an actual votive. In addition, one of the votive candle holders was shattered when I received it, as they were not packaged securely. Returns and exchanges must be shipped at the owner's expense, and returns are subject to a 20% restocking fee, even if the issue is not the fault of the customer.
However, I can't completely dismiss this website...my personalized matchbooks turned out exactly as promised, and were an excellent price. In addition, the chair covers, chair sashes, table overlays, vases and table napkins were all in good condition and were a good value for the price as well. I would recommend this site for purchasing items of this nature--however I would suggest avoiding purchasing breakable items from this site (although my vases were well packaged, nothing else was), and would discourage the purchase of tealights, votives or led lights from this site as well. Read less
Services Used: Favors & Gifts
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Julia T
Wedding:
8/22/2015
5.0/5.0
I have used efavormart for both my upcoming wedding and my daughter sweet 16 last year.

For my daughter sweet 16 I order tablecloths, folding chair covers, table runners, and chair sashes. Everything in the order came in perfect condition with nothing missing. My shipping arrived in less than 5 days.

For my wedding I ordered tablecloths, banquet chair covers, chair sashes, and personalized napkins. My order was missing one sash. I email efavormart and told them I was missing one sash they said their records showed the order was shipped completed ask me to please recount it. I replied and told them I did 3 times already. They then offer me a refund but I told them I didn't want a refund I just want them to mail me my sash. 3 days later I had my sash.

Both of my experiences with efavormart have been great. When something was missing from my order they did solve the problem quickly. I'm not sure why it has gotten such a bad rep. It's way more affordable than renting.
I have used efavormart for both my upcoming wedding and my daughter sweet 16 last year.

For my daughter sweet 16 Read more...
I have used efavormart for both my upcoming wedding and my daughter sweet 16 last year.

For my daughter sweet 16 I order tablecloths, folding chair covers, table runners, and chair sashes. Everything in the order came in perfect condition with nothing missing. My shipping arrived in less than 5 days.

For my wedding I ordered tablecloths, banquet chair covers, chair sashes, and personalized napkins. My order was missing one sash. I email efavormart and told them I was missing one sash they said their records showed the order was shipped completed ask me to please recount it. I replied and told them I did 3 times already. They then offer me a refund but I told them I didn't want a refund I just want them to mail me my sash. 3 days later I had my sash.

Both of my experiences with efavormart have been great. When something was missing from my order they did solve the problem quickly. I'm not sure why it has gotten such a bad rep. It's way more affordable than renting. Read less
Services Used: Favors & Gifts, Lighting & Decor
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Kharisma
Wedding:
4/11/2015
5.0/5.0
I was exceptionally pleased with the personalized products I purchased from EFavorMart.com. I received my order in a timely manner. My experience with them was great could not rave enough about them.
I was exceptionally pleased with the personalized products I purchased from EFavorMart.com. I received my order in a Read more...
I was exceptionally pleased with the personalized products I purchased from EFavorMart.com. I received my order in a timely manner. My experience with them was great could not rave enough about them. Read less
Services Used: Favors & Gifts
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Danielle
Wedding:
2/21/2015
4.5/5.0
Ordering from this company was easy and much not affordable than renting. I purchased table linens, candles, chair covers, chair sashes and personalized napkins. Nothing was broken once it arrived, shipping was quick and customer service contacted me to confirm my billing and shipping address since they are different. The only reason I say less than five stars would be because a couple of the linens had marks on them.. Easy fix but still.
Ordering from this company was easy and much not affordable than renting. I purchased table linens, candles, chair covers, Read more...
Ordering from this company was easy and much not affordable than renting. I purchased table linens, candles, chair covers, chair sashes and personalized napkins. Nothing was broken once it arrived, shipping was quick and customer service contacted me to confirm my billing and shipping address since they are different. The only reason I say less than five stars would be because a couple of the linens had marks on them.. Easy fix but still. Read less
Services Used: Lighting & Decor
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Krystal
Wedding:
1/19/2015
1.2/5.0
Buyers beware, False advertisement on efavormart's website. My only experience is with the their silk roses and I am not a happy customer. There website states:

"Each silk rose bud is supported by a stem, and beautifully accented with baby's breath. These silk rose buds come in gracious packages, and can be used individually, or in bunches to make your decorating easy and stress free.
Additional Information:
- 84 roses/12 bushes, 7 flowers per bush
- 84 roses/pack
- can be used as a bundle or separated individually
- 2 1/2" tall flower
- 10" stem
- may or may not include dew drops"

Each silk rose does NOT come with baby's breath, and the silk roses CANNOT be used
individually or be easily separated. The only way to get single roses out of their bundle is to cut it, and there is no easy way to cut it. 7 rose stems are fused/melted together to make a 10" stem bundle, so if you were to saw your way through all that plastic you would no longer have a 10" stem plus you would have a mess on your hands. NOT stress FREE. I needed to use those roses individually. When I contacted the company, they responded back with in 24 hours, so they are prompt at responding, but not helpful. The would take back the roses as long as I paid for the return shipping, plus a 20% restocking fee. I lived real close to their distribution center in City of Industry, Ca and they refused to take the roses back if I dropped them off at there site. The only way they would take the roses back is if I paid to ship it back to them. I would have NEVER ordered those roses if the company had properly advertised them. They should not be charging me to return them or a restocking fee when it's their dishonesty that makes me return the cheap roses. You can purchase better quality, cheaper, and better looking roses at the Dollar Tree, esp around Valentine's Day, if you want fused bundles of roses. If you want individual roses, I don't know where to get them.
Buyers beware, False advertisement on efavormart's website. My only experience is with the their silk roses and I am not a Read more...
Buyers beware, False advertisement on efavormart's website. My only experience is with the their silk roses and I am not a happy customer. There website states:

"Each silk rose bud is supported by a stem, and beautifully accented with baby's breath. These silk rose buds come in gracious packages, and can be used individually, or in bunches to make your decorating easy and stress free.
Additional Information:
- 84 roses/12 bushes, 7 flowers per bush
- 84 roses/pack
- can be used as a bundle or separated individually
- 2 1/2" tall flower
- 10" stem
- may or may not include dew drops"

Each silk rose does NOT come with baby's breath, and the silk roses CANNOT be used
individually or be easily separated. The only way to get single roses out of their bundle is to cut it, and there is no easy way to cut it. 7 rose stems are fused/melted together to make a 10" stem bundle, so if you were to saw your way through all that plastic you would no longer have a 10" stem plus you would have a mess on your hands. NOT stress FREE. I needed to use those roses individually. When I contacted the company, they responded back with in 24 hours, so they are prompt at responding, but not helpful. The would take back the roses as long as I paid for the return shipping, plus a 20% restocking fee. I lived real close to their distribution center in City of Industry, Ca and they refused to take the roses back if I dropped them off at there site. The only way they would take the roses back is if I paid to ship it back to them. I would have NEVER ordered those roses if the company had properly advertised them. They should not be charging me to return them or a restocking fee when it's their dishonesty that makes me return the cheap roses. You can purchase better quality, cheaper, and better looking roses at the Dollar Tree, esp around Valentine's Day, if you want fused bundles of roses. If you want individual roses, I don't know where to get them. Read less
Services Used: Favors & Gifts
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Anonymous
Wedding:
[Private]
4.6/5.0
After seeing the very mixed reviews on weddingwire, I was quite wary of ordering through this vendor. We have time on our side, and the price was just so much cheaper than everywhere else we looked, that we ultimately decided to order our personalized favor boxes through efavormart. The order was quickly processed and shipped, and we received it less than a week after ordering (we ordered it standard processing but USPS Priority mail--all those reviews complaining about extra UPS charges kept us away from using that option). The boxes have no errors, and they look great!

We have not ordered any linens or glassware, so I can't speak to that. But we are very happy with our favor boxes.
After seeing the very mixed reviews on weddingwire, I was quite wary of ordering through this vendor. We have time on our Read more...
After seeing the very mixed reviews on weddingwire, I was quite wary of ordering through this vendor. We have time on our side, and the price was just so much cheaper than everywhere else we looked, that we ultimately decided to order our personalized favor boxes through efavormart. The order was quickly processed and shipped, and we received it less than a week after ordering (we ordered it standard processing but USPS Priority mail--all those reviews complaining about extra UPS charges kept us away from using that option). The boxes have no errors, and they look great!

We have not ordered any linens or glassware, so I can't speak to that. But we are very happy with our favor boxes. Read less
Services Used: Favors & Gifts
Default vendor profile pic
Anonymous
Wedding:
[Private]
4.6/5.0
I read a lot of bad reviews about this company and some good ones. I was very skeptical about ordering as the reviews were so mixed, either horrible or wonderful. I ordered flowers and runners. I placed my order on a Saturday and received it the following Friday. I am a firm believer in "you get what you pay for" and with the low prices they had I was very worried. Needless to say I was very impressed with the quality for the price.
I read a lot of bad reviews about this company and some good ones. I was very skeptical about ordering as the reviews were Read more...
I read a lot of bad reviews about this company and some good ones. I was very skeptical about ordering as the reviews were so mixed, either horrible or wonderful. I ordered flowers and runners. I placed my order on a Saturday and received it the following Friday. I am a firm believer in "you get what you pay for" and with the low prices they had I was very worried. Needless to say I was very impressed with the quality for the price. Read less
Services Used: Favors & Gifts
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Anonymous
Wedding:
[Private]
5.0/5.0
I ordered a small amount of flowers to see what they were like and was very impressed with them, so i ordered all my flowers from them and some other stuff. Very happy with what i got for the price. I found them as the cheapest i could find and shipping is not bad as well. i would recommand.
I ordered a small amount of flowers to see what they were like and was very impressed with them, so i ordered all my Read more...
I ordered a small amount of flowers to see what they were like and was very impressed with them, so i ordered all my flowers from them and some other stuff. Very happy with what i got for the price. I found them as the cheapest i could find and shipping is not bad as well. i would recommand. Read less
Services Used: Favors & Gifts

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