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eFavorMart.com

Industry , CA
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LOCATION

Industry, CA 91746 US (map)

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Favors & Gifts , Invitations

REVIEWS

2.9
out of 5.0
2.9/5.0
3.0/5.0
2.9/5.0
3.1/5.0
2.9/5.0
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Sherry
Wedding:
3/22/2012
0.5/5.0
They also shipped me the wrong item in my order. I tried contact them via e-mail and on their "live chat". I have zero faith my situation will be resolved. I just want what I ordered AND PAID FOR. PS: Wedding Wire: I ordered these items for craft and Halloween use, so I don't have a "wedding date".
They also shipped me the wrong item in my order. I tried contact them via e-mail and on their "live chat". I have zero Read more...
They also shipped me the wrong item in my order. I tried contact them via e-mail and on their "live chat". I have zero faith my situation will be resolved. I just want what I ordered AND PAID FOR. PS: Wedding Wire: I ordered these items for craft and Halloween use, so I don't have a "wedding date". Read less
Services Used: Favors & Gifts
130x130 sq 1332882035839 52884941707920831832820951793907445716127341260807631n
Tanza
Wedding:
3/17/2012
5.0/5.0
I ordered table runner and chair sashes very quick delivery I had no problems with this company.
I ordered table runner and chair sashes very quick delivery I had no problems with this company.
I ordered table runner and chair sashes very quick delivery I had no problems with this company. Read less
Services Used: Favors & Gifts
Wwnetwork 128
kaila
Wedding:
2/28/2012
1.0/5.0
Do not take a chance and ruin your special day!

I own a small business in Toronto, Canada and found efavormart.com while searching for cheaper products. To make the long story short, they sent me the wrong product which does not match the product photo they posted on their website. I contacted them 10 times in total via email and live chat service (they don’t have a phone number for customer services). They only responded to some of them, never clearly answered any of my questions, and kept insisting that they were right even after I sent them pictures of what they have on the website and what I received. It was talking to a brick wall. How can the first thing a customer service representative tells a client is “We sent you the right thing” without even asking for a proof or simply just asking “What is wrong”? Products they sent me are no use for my business and without admitting that they sent me wrong products,

1) They offered me a refund but refused to pay for shipping
2) They changed the product photo the very next day!

Guess what? I actually thought they might do that so I clipped their webpage before they changed the product photo with the date stamped by my anti-virus program. I caught them red-handed. I can’t believe they actually changed the picture to cover up their mistake. I’ve already filed a report to the BBB and I’m looking for other legal avenues to fight them back. I am also going to contact my credit card company if there is anything they could do since this is clearly a fraud. Obviously they won’t be scamming everyone but there are many cases reported online so please do not buy from them and take a chance. They do carry cheap favours but hey, you could be the next victim of their fraud. Please do not take a chance which could possibly ruin your special day!
Do not take a chance and ruin your special day!

I own a small business in Toronto, Canada and found Read more...
Do not take a chance and ruin your special day!

I own a small business in Toronto, Canada and found efavormart.com while searching for cheaper products. To make the long story short, they sent me the wrong product which does not match the product photo they posted on their website. I contacted them 10 times in total via email and live chat service (they don’t have a phone number for customer services). They only responded to some of them, never clearly answered any of my questions, and kept insisting that they were right even after I sent them pictures of what they have on the website and what I received. It was talking to a brick wall. How can the first thing a customer service representative tells a client is “We sent you the right thing” without even asking for a proof or simply just asking “What is wrong”? Products they sent me are no use for my business and without admitting that they sent me wrong products,

1) They offered me a refund but refused to pay for shipping
2) They changed the product photo the very next day!

Guess what? I actually thought they might do that so I clipped their webpage before they changed the product photo with the date stamped by my anti-virus program. I caught them red-handed. I can’t believe they actually changed the picture to cover up their mistake. I’ve already filed a report to the BBB and I’m looking for other legal avenues to fight them back. I am also going to contact my credit card company if there is anything they could do since this is clearly a fraud. Obviously they won’t be scamming everyone but there are many cases reported online so please do not buy from them and take a chance. They do carry cheap favours but hey, you could be the next victim of their fraud. Please do not take a chance which could possibly ruin your special day! Read less
Services Used: Favors & Gifts
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abxmo
Wedding:
2/12/2012
1.9/5.0
These people work out of China it seems from the chat sessions, their english is bad from the couple of chats other reviewers have posted. I asked them where they ship from the "Sabrina" was very reluctant to say China, after asking the question again, "if they ship from the 48 states" she replied saying "CA" what american responds with where they live or work by the Postal Code. I'm in Texas, I've never typed TX when asked where I live unless I'm typing my full address. The prices are reasonable, but just don't appreciate being lied to. Also why is it that they only have e-mail/chat communication for customer service? They have no BBB standing I'm guessing due to the fact they don't pay US Taxes(not being a registered business in the USA) or supporting US Job Growth. Just depends on which way your moral compass points.
These people work out of China it seems from the chat sessions, their english is bad from the couple of chats other Read more...
These people work out of China it seems from the chat sessions, their english is bad from the couple of chats other reviewers have posted. I asked them where they ship from the "Sabrina" was very reluctant to say China, after asking the question again, "if they ship from the 48 states" she replied saying "CA" what american responds with where they live or work by the Postal Code. I'm in Texas, I've never typed TX when asked where I live unless I'm typing my full address. The prices are reasonable, but just don't appreciate being lied to. Also why is it that they only have e-mail/chat communication for customer service? They have no BBB standing I'm guessing due to the fact they don't pay US Taxes(not being a registered business in the USA) or supporting US Job Growth. Just depends on which way your moral compass points. Read less
Services Used: Favors & Gifts
Wwnetwork 128
Anna
Wedding:
2/6/2012
2.6/5.0
Overall, I am happy with what I got. Had some issues with the difference in the colors online and in person, got them returned and exchanged. 3 different orders in a total of 2 months. One of the consumers bellow mentioned that the only way to contact them is by e-mail, or live chat. Well.... That's what I thought too when I was going through all the issues because on their website, there's not a contact number posted anywhere!!! BUT... Their number was on my bank statement... lol.. So if anyone needs it in the future it's 626-667-2258. Also, there are a few other "sister" websites under the same "factory"/ "warehouse" Of Ya Ya Creations are
1: efavormart.com
2: tableclothsfactory.com
3: Chaircoverfactory.com
4: craftsnfavors.com
And I am sure there are other as well.
Overall, I am happy with what I got. Had some issues with the difference in the colors online and in person, got them Read more...
Overall, I am happy with what I got. Had some issues with the difference in the colors online and in person, got them returned and exchanged. 3 different orders in a total of 2 months. One of the consumers bellow mentioned that the only way to contact them is by e-mail, or live chat. Well.... That's what I thought too when I was going through all the issues because on their website, there's not a contact number posted anywhere!!! BUT... Their number was on my bank statement... lol.. So if anyone needs it in the future it's 626-667-2258. Also, there are a few other "sister" websites under the same "factory"/ "warehouse" Of Ya Ya Creations are
1: efavormart.com
2: tableclothsfactory.com
3: Chaircoverfactory.com
4: craftsnfavors.com
And I am sure there are other as well. Read less
Services Used: Favors & Gifts
Default vendor profile pic
caitlyn
Wedding:
1/7/2012
4.7/5.0
Good but a bit of work. Needed to make the boxes yourself
Good but a bit of work. Needed to make the boxes yourself
Good but a bit of work. Needed to make the boxes yourself Read less
Services Used: Favors & Gifts, Invitations
Wwnetwork 128
Elly
Wedding:
1/2/2012
0.0/5.0
this site is horrible
i dont recommend this to anyone
this was the conversation that i had with the representative::::




Please wait for a site operator to respond. You are number 1 and your estimated wait time is 0 minutes.

You are now chatting with 'Crystal'

Crystal: Thank you for contacting customer support. How may I help you today?

Elly: hi, i ordered the personalized satin 3X4 bags and when I received them last week i was very unhappy with them..

Elly: the stiches are broken in most of the bags

Elly: as soon as i open the bags the stiches break

Crystal: that may be one or two pcs

Crystal: cannot be the same for more than couple of them

Elly: no its for most of them... i need all of the pieces and most of them that i tried are the same... i just open them and try to put the candy inside of them and the stitches break

Crystal: that means you are putting way too much things inside

Crystal: not the fault of the bag anyway

Crystal: they are gift favor bags mostly for wedding decoration

Elly: i am not putting to much candy. i put like 4 pieces thats not a lot. and that is what i am using them for, its for my wedding. some of them i didnt even put cany inside of them and they are still breaking, so u cannot tell me that its not the bags fault. thats very poor customer service

Crystal: if use carefully, no longer be an issue

Crystal: Is there anything else I can help you with?

Elly: well like i said i am using them carefully, and its a very big issue for me... is there a phone number where i can call because i am receiving very bad customer service from you.

Crystal: All support is done in writing only. Via Chat / Email.

Elly: well dont worry i will make sure i leave a very bad review.. thank u i am very unsatisfied

Crystal: Thank you for visiting. Happy Shopping!

Chat session has been terminated by the site operator.
this site is horrible
i dont recommend this to anyone
this was the conversation that i had with the Read more...
this site is horrible
i dont recommend this to anyone
this was the conversation that i had with the representative::::




Please wait for a site operator to respond. You are number 1 and your estimated wait time is 0 minutes.

You are now chatting with 'Crystal'

Crystal: Thank you for contacting customer support. How may I help you today?

Elly: hi, i ordered the personalized satin 3X4 bags and when I received them last week i was very unhappy with them..

Elly: the stiches are broken in most of the bags

Elly: as soon as i open the bags the stiches break

Crystal: that may be one or two pcs

Crystal: cannot be the same for more than couple of them

Elly: no its for most of them... i need all of the pieces and most of them that i tried are the same... i just open them and try to put the candy inside of them and the stitches break

Crystal: that means you are putting way too much things inside

Crystal: not the fault of the bag anyway

Crystal: they are gift favor bags mostly for wedding decoration

Elly: i am not putting to much candy. i put like 4 pieces thats not a lot. and that is what i am using them for, its for my wedding. some of them i didnt even put cany inside of them and they are still breaking, so u cannot tell me that its not the bags fault. thats very poor customer service

Crystal: if use carefully, no longer be an issue

Crystal: Is there anything else I can help you with?

Elly: well like i said i am using them carefully, and its a very big issue for me... is there a phone number where i can call because i am receiving very bad customer service from you.

Crystal: All support is done in writing only. Via Chat / Email.

Elly: well dont worry i will make sure i leave a very bad review.. thank u i am very unsatisfied

Crystal: Thank you for visiting. Happy Shopping!

Chat session has been terminated by the site operator. Read less
Services Used: Favors & Gifts, Invitations
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Briannah
Wedding:
12/22/2011
5.0/5.0
i got table overlays, flowers and flower petals from them, they came very fast and were pretty too.
i got table overlays, flowers and flower petals from them, they came very fast and were pretty too.
i got table overlays, flowers and flower petals from them, they came very fast and were pretty too. Read less
Services Used: Favors & Gifts
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Terrassa
Wedding:
12/3/2011
5.0/5.0
I ordered my party favors, they were very nice and arrived in a timely manner
I ordered my party favors, they were very nice and arrived in a timely manner
I ordered my party favors, they were very nice and arrived in a timely manner Read less
Services Used: Favors & Gifts, Invitations
Default vendor profile pic
Cali D
Wedding:
11/19/2011
5.0/5.0
They offer great selection and prices for many items. I found the price for the organza bags and silk flowers to be very reasonable. Super fast shipping and great customer service. I highly recommend this vendor for your wedding/craft needs.
They offer great selection and prices for many items. I found the price for the organza bags and silk flowers to be very Read more...
They offer great selection and prices for many items. I found the price for the organza bags and silk flowers to be very reasonable. Super fast shipping and great customer service. I highly recommend this vendor for your wedding/craft needs. Read less
Services Used: Favors & Gifts

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Industry, CA 91746 See On Map
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Please let this vendor know that you found them on the WeddingWire Network.
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