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eFavorMart.com

Industry , CA
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LOCATION

Industry, CA 91746 US (map)

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Favors & Gifts , Invitations

REVIEWS

2.9
out of 5.0
2.9/5.0
3.0/5.0
2.9/5.0
3.1/5.0
2.9/5.0
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Jon
Wedding:
6/13/2020
1.0/5.0
"I was sent the completely wrong item according to my receipt and the customer service team practically laughed in the face of my misfortune while repeating that they would not be paying for my return shipping after their mistake, would not be refunding my order price without an absurd %20 restocking fee after THEIR MISTAKE or my EXCESSIVE 2 day shipping I paid to receive a bogus product in time for Valentines Day so that I could be disappointed at not only opening the wrong gift that I paid extra for but having my Valentines Day surprise ruined. I WILL NOT EVER be buying from this company again based on how the customer service team treated me so impersonally and insensitively. I WILL be telling as many people as I can remember to tell that this company is DEFINITELY the wrong one for them and does not have a single care for the satisfaction of their customers."
"I was sent the completely wrong item according to my receipt and the customer service team practically laughed in the Read more...
"I was sent the completely wrong item according to my receipt and the customer service team practically laughed in the face of my misfortune while repeating that they would not be paying for my return shipping after their mistake, would not be refunding my order price without an absurd %20 restocking fee after THEIR MISTAKE or my EXCESSIVE 2 day shipping I paid to receive a bogus product in time for Valentines Day so that I could be disappointed at not only opening the wrong gift that I paid extra for but having my Valentines Day surprise ruined. I WILL NOT EVER be buying from this company again based on how the customer service team treated me so impersonally and insensitively. I WILL be telling as many people as I can remember to tell that this company is DEFINITELY the wrong one for them and does not have a single care for the satisfaction of their customers." Read less
Services Used: Favors & Gifts
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Private User
Wedding:
9/10/2016
5.0/5.0
So I was very excited when ordering my table clothes and runners from them. The next day I found sooo many poor reviews on them and was nervious. But everything came out perfect!! One package came in earlier the next one right on time. Very happy with the table coverings
So I was very excited when ordering my table clothes and runners from them. The next day I found sooo many poor reviews on Read more...
So I was very excited when ordering my table clothes and runners from them. The next day I found sooo many poor reviews on them and was nervious. But everything came out perfect!! One package came in earlier the next one right on time. Very happy with the table coverings Read less
Services Used: Rentals & Photobooths
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Gabby
Wedding:
3/16/2016
1.0/5.0
PLEASE READ THIS
Dont order from this company. They screw up on my order. Order 15 napking of the same color. They send me 2 tones of green. They didnt offer to replace it . They called it a "minor issue". However I am spending money to purchase a beautiful matching table set up and place a decent amount of order. YOU WILL NOT GET WHAT YOU PAY FOR. Quality is so cheap and obviously there colors are not the same. They will send what they have.
PLEASE READ THIS
Dont order from this company. They screw up on my order. Order 15 napking of the same color. They Read more...
PLEASE READ THIS
Dont order from this company. They screw up on my order. Order 15 napking of the same color. They send me 2 tones of green. They didnt offer to replace it . They called it a "minor issue". However I am spending money to purchase a beautiful matching table set up and place a decent amount of order. YOU WILL NOT GET WHAT YOU PAY FOR. Quality is so cheap and obviously there colors are not the same. They will send what they have. Read less
Services Used:
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Anonymous
Wedding:
Recently Married
0.9/5.0
Please stay away from this company. I wish I read the reviews before I placed the order. I paid extra for rush delivery. Company did not deliver in a timely matter and I did not receive my shipment in time.
Please stay away from this company. I wish I read the reviews before I placed the order. I paid extra for rush delivery. Read more...
Please stay away from this company. I wish I read the reviews before I placed the order. I paid extra for rush delivery. Company did not deliver in a timely matter and I did not receive my shipment in time. Read less
Services Used: Favors & Gifts
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Anonymous
Wedding:
Recently Married
3.3/5.0
I used efavormart as the source for my napkins. I ordered burgundy napkins and they were more purple than anything. They didn't look like the photo and they are of cheap quality. Now I have to order a new batch from somewhere else and hope that they are the right color.
I used efavormart as the source for my napkins. I ordered burgundy napkins and they were more purple than anything. They Read more...
I used efavormart as the source for my napkins. I ordered burgundy napkins and they were more purple than anything. They didn't look like the photo and they are of cheap quality. Now I have to order a new batch from somewhere else and hope that they are the right color. Read less
Services Used: Favors & Gifts
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Anonymous
Wedding:
Recently Married
1.0/5.0
Efavormart is the worst company to deal with! ive had nothing but problems with them and their products!! I placed an order for napkins, silk flowers, table runners, manzanita tree, napkin rings. The order was close to $600 at first. I received an email saying 2 of the items were back ordered but the rest has shipping. I sent them an email back saying to just cancel those items as I didn't think I really needed them. Customer service response was that they had already been shipped out. Even thought I just received the email, but fine no problem. When my 2 shipments arrived it looked like someone just threw everything in a old box they had laying around. The box was riped in multiple places and easily stuff could have fallen out during shipping. The flowers were horribly squished because of how they packaged them. The flowers... Look soooooooo fake, they are the worst quality silk flowers I've ever seen, a few of the petals started falling off immediately. I ordered Ivory Calla Lillies and they were yellow. I ordered blue Calla lillies and they had glue hanging off them and they were teal. The runners I ordered were filmsy and see through. The only nice one is the rosette. The burlap runners I ordered were supposed to be navy and white stripe but they are all spotted and missing fabric in the stripe.

If you want quality products, it will not be from this company.

I sent them back their items and working out what my refund was supposed to be and what amount they were refunding was a nightmare!! I paid over $100 for customs and duties, plus another $35 to ship the items back and their calculation for refund was off. I lost so much money ordered these shotty products.

My advice, don't bother
Efavormart is the worst company to deal with! ive had nothing but problems with them and their products!! I placed an Read more...
Efavormart is the worst company to deal with! ive had nothing but problems with them and their products!! I placed an order for napkins, silk flowers, table runners, manzanita tree, napkin rings. The order was close to $600 at first. I received an email saying 2 of the items were back ordered but the rest has shipping. I sent them an email back saying to just cancel those items as I didn't think I really needed them. Customer service response was that they had already been shipped out. Even thought I just received the email, but fine no problem. When my 2 shipments arrived it looked like someone just threw everything in a old box they had laying around. The box was riped in multiple places and easily stuff could have fallen out during shipping. The flowers were horribly squished because of how they packaged them. The flowers... Look soooooooo fake, they are the worst quality silk flowers I've ever seen, a few of the petals started falling off immediately. I ordered Ivory Calla Lillies and they were yellow. I ordered blue Calla lillies and they had glue hanging off them and they were teal. The runners I ordered were filmsy and see through. The only nice one is the rosette. The burlap runners I ordered were supposed to be navy and white stripe but they are all spotted and missing fabric in the stripe.

If you want quality products, it will not be from this company.

I sent them back their items and working out what my refund was supposed to be and what amount they were refunding was a nightmare!! I paid over $100 for customs and duties, plus another $35 to ship the items back and their calculation for refund was off. I lost so much money ordered these shotty products.

My advice, don't bother Read less
Services Used: Flowers, Lighting & Decor
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Ashley
Wedding:
12/11/2015
1.0/5.0
What I ordered did not match what I recieved. I talked to someone on their website through chat about the mistake and was told I was incorrect and indeed received the correct product. I had clear evidence that I did not receive the right product seeing as the description, pictures, and info on my invoice of my order did not match what I recieved but instead matched another product on the website that was sold for cheaper. As soon as I was told that I had the right item the employee logged off of the chat and I could not talk to them further. I then attempted to google a phone number so I could talk to someone from eFavorMart over the phone instead. The google search pulled up a bunch of terrible reviews and people recalling similar situations to mine. I decided to not even bother trying to get my money back seeing as many people's reviews stated how much of a hassle it was to return wrong or broken orders. I wish I would've checked the reviews before I placed my order. Stay far away from eFavorMart/YaYa Creations!
What I ordered did not match what I recieved. I talked to someone on their website through chat about the mistake and was Read more...
What I ordered did not match what I recieved. I talked to someone on their website through chat about the mistake and was told I was incorrect and indeed received the correct product. I had clear evidence that I did not receive the right product seeing as the description, pictures, and info on my invoice of my order did not match what I recieved but instead matched another product on the website that was sold for cheaper. As soon as I was told that I had the right item the employee logged off of the chat and I could not talk to them further. I then attempted to google a phone number so I could talk to someone from eFavorMart over the phone instead. The google search pulled up a bunch of terrible reviews and people recalling similar situations to mine. I decided to not even bother trying to get my money back seeing as many people's reviews stated how much of a hassle it was to return wrong or broken orders. I wish I would've checked the reviews before I placed my order. Stay far away from eFavorMart/YaYa Creations! Read less
Services Used: Favors & Gifts
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Valeri
Wedding:
11/6/2015
0.5/5.0
The product (silk roses) looked absolutely NOTHING like the picture. I contact them about returns. Operator tells me that I can avoid their 20% restocking fee by making exchange purchase and specifically said the amount of the exchange didn't matter. Made a small purchase and sent the order number back with the return. Still charged 20%. Contact them again and told exhange has to be 50-60% of original amount which they claim is "standard global practice". This is stated nowhere on the site!
The product (silk roses) looked absolutely NOTHING like the picture. I contact them about returns. Operator tells me that Read more...
The product (silk roses) looked absolutely NOTHING like the picture. I contact them about returns. Operator tells me that I can avoid their 20% restocking fee by making exchange purchase and specifically said the amount of the exchange didn't matter. Made a small purchase and sent the order number back with the return. Still charged 20%. Contact them again and told exhange has to be 50-60% of original amount which they claim is "standard global practice". This is stated nowhere on the site! Read less
Services Used: Lighting & Decor
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Anonymous
Wedding:
[Private]
0.0/5.0
After searching online for a company with good reviews in regards to silk flowers, I landed upon this vendor. I was excited by the reviews of other customer describing their product as looking as real as actual flowers. So with these reviews in mind, I happily ordered my silk flowers. Well, my order arrived today and I am beyond disappointed. These are the cheapest looking silk flowers I have ever seen in my life. I went to write a review on these horrendous flowers, and OF COURSE they review ALL posts on products and reserve the right to disallow any negative reviews. I was tricked into believing these flowers were a quality product because they do not let actual customers post honest reviews.

PLEASE BEWARE OF THIS COMPANY. I hope this reaches more brides to be before they too have to pay return shipping and a 20% restocking fee. Go to your local craft store for silk flowers, I guarantee they are nicer then poor quality this website offers..

Good luck ladies.
After searching online for a company with good reviews in regards to silk flowers, I landed upon this vendor. I was Read more...
After searching online for a company with good reviews in regards to silk flowers, I landed upon this vendor. I was excited by the reviews of other customer describing their product as looking as real as actual flowers. So with these reviews in mind, I happily ordered my silk flowers. Well, my order arrived today and I am beyond disappointed. These are the cheapest looking silk flowers I have ever seen in my life. I went to write a review on these horrendous flowers, and OF COURSE they review ALL posts on products and reserve the right to disallow any negative reviews. I was tricked into believing these flowers were a quality product because they do not let actual customers post honest reviews.

PLEASE BEWARE OF THIS COMPANY. I hope this reaches more brides to be before they too have to pay return shipping and a 20% restocking fee. Go to your local craft store for silk flowers, I guarantee they are nicer then poor quality this website offers..

Good luck ladies. Read less
Services Used: Favors & Gifts
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Anonymous
Wedding:
[Private]
1.2/5.0
Ordered cocktail napkins and matches and the quality is terrible. They refuse to accept that the quality is poor and have offered a partial refund, or the "opportunity" to reprint the order for a 50% cost. I've disputed with PayPal and hoping to get somewhere with them. The printing on the napkins was crooked and off center. The matchbooks were barely legible and they keep telling me that the product is definitely usable and is "best quality printing". Please save yourself a lot of aggravation and lost money - do not use them.
Ordered cocktail napkins and matches and the quality is terrible. They refuse to accept that the quality is poor and have Read more...
Ordered cocktail napkins and matches and the quality is terrible. They refuse to accept that the quality is poor and have offered a partial refund, or the "opportunity" to reprint the order for a 50% cost. I've disputed with PayPal and hoping to get somewhere with them. The printing on the napkins was crooked and off center. The matchbooks were barely legible and they keep telling me that the product is definitely usable and is "best quality printing". Please save yourself a lot of aggravation and lost money - do not use them. Read less
Services Used: Favors & Gifts

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Industry, CA 91746 See On Map
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