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eFavorMart.com

Industry , CA
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LOCATION

Industry, CA 91746 US (map)

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Favors & Gifts , Invitations

REVIEWS

2.9
out of 5.0
2.8/5.0
3.0/5.0
2.8/5.0
3.0/5.0
2.8/5.0
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Jon
Wedding:
6/13/2020
1.0/5.0
"I was sent the completely wrong item according to my receipt and the customer service team practically laughed in the face of my misfortune while repeating that they would not be paying for my return shipping after their mistake, would not be refunding my order price without an absurd %20 restocking fee after THEIR MISTAKE or my EXCESSIVE 2 day shipping I paid to receive a bogus product in time for Valentines Day so that I could be disappointed at not only opening the wrong gift that I paid extra for but having my Valentines Day surprise ruined. I WILL NOT EVER be buying from this company again based on how the customer service team treated me so impersonally and insensitively. I WILL be telling as many people as I can remember to tell that this company is DEFINITELY the wrong one for them and does not have a single care for the satisfaction of their customers."
"I was sent the completely wrong item according to my receipt and the customer service team practically laughed in the Read more...
"I was sent the completely wrong item according to my receipt and the customer service team practically laughed in the face of my misfortune while repeating that they would not be paying for my return shipping after their mistake, would not be refunding my order price without an absurd %20 restocking fee after THEIR MISTAKE or my EXCESSIVE 2 day shipping I paid to receive a bogus product in time for Valentines Day so that I could be disappointed at not only opening the wrong gift that I paid extra for but having my Valentines Day surprise ruined. I WILL NOT EVER be buying from this company again based on how the customer service team treated me so impersonally and insensitively. I WILL be telling as many people as I can remember to tell that this company is DEFINITELY the wrong one for them and does not have a single care for the satisfaction of their customers." Read less
Services Used: Favors & Gifts
130x130 sq 1463585064915 26903
FutureMrsJ
Wedding:
11/5/2016
1.0/5.0
Ya Ya Creations = efavormart.com and tableclothsfactory.com.

I ordered the items and they came on time and in decent condition.

It's their return policy that is utter horseshit.

I'm going to do some math here for you all so I can explain why I reported them to the BBB and why I'm telling you to learn from my mistake and NEVER do business with them.

I ordered some vases for my wedding for $79.99 + $6.95 for shipping. I decided that they simply are not going to work and asked for a return label, thinking it'd be another $6.95 out of my refund. No, no no. It will cost me $25.27 to get a return label from them (or I can opt to go elsewhere), and there's a 20% restocking fee. So, to be clear, I gave them $86.94 for the items and the shipping, and after I give them back their items in perfect condition to resell to someone else at $79.99...I will be eligible for a refund of $38.72. I will have no vases, and I will be out $48.22. If they resell the vases, and I'm sure they can, they will have made a profit of $128.21 on one set of vases. I will give them quite a bit of money for literally nothing.

Oh, and I just realized that I ordered some tablecloths from them a while back from their other site. NO clue if they've even shipped.

BUYER BEWARE. This company is a borderline scam.

This is BS. DO NOT ORDER FROM THEM. Oh, they also own www.tableclothsfactory.com. Don't trust it.
Ya Ya Creations = efavormart.com and tableclothsfactory.com.

I ordered the items and they came on time and in Read more...
Ya Ya Creations = efavormart.com and tableclothsfactory.com.

I ordered the items and they came on time and in decent condition.

It's their return policy that is utter horseshit.

I'm going to do some math here for you all so I can explain why I reported them to the BBB and why I'm telling you to learn from my mistake and NEVER do business with them.

I ordered some vases for my wedding for $79.99 + $6.95 for shipping. I decided that they simply are not going to work and asked for a return label, thinking it'd be another $6.95 out of my refund. No, no no. It will cost me $25.27 to get a return label from them (or I can opt to go elsewhere), and there's a 20% restocking fee. So, to be clear, I gave them $86.94 for the items and the shipping, and after I give them back their items in perfect condition to resell to someone else at $79.99...I will be eligible for a refund of $38.72. I will have no vases, and I will be out $48.22. If they resell the vases, and I'm sure they can, they will have made a profit of $128.21 on one set of vases. I will give them quite a bit of money for literally nothing.

Oh, and I just realized that I ordered some tablecloths from them a while back from their other site. NO clue if they've even shipped.

BUYER BEWARE. This company is a borderline scam.

This is BS. DO NOT ORDER FROM THEM. Oh, they also own www.tableclothsfactory.com. Don't trust it. Read less
Services Used: Favors & Gifts
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Vicki
Wedding:
9/8/2016
0.5/5.0
HUGE SCAM! DO NOT ORDER FROM THIS COMPANY! If your color doesn't match or you have to return for ANY reason, you are charged a 20% restocking fee AND 15% is taken off the return amount. Save your money, shop another vendor!
HUGE SCAM! DO NOT ORDER FROM THIS COMPANY! If your color doesn't match or you have to return for ANY reason, you are Read more...
HUGE SCAM! DO NOT ORDER FROM THIS COMPANY! If your color doesn't match or you have to return for ANY reason, you are charged a 20% restocking fee AND 15% is taken off the return amount. Save your money, shop another vendor! Read less
Services Used: Favors & Gifts, Invitations
130x130 sq 1459728564259 avatar
Janeen
Wedding:
6/19/2016
5.0/5.0
I ordered 10 round table cloths, 6 rectangular table cloths, 12 burlap runners, and a sequin gold runner. Shipping was delayed about 2 weeks as they were out of stock of the round table cloths, but I ordered anyway knowing that. As soon as my order was placed, I received a confirmation email detailing the delay and offering to substitute with another item if I needed by shipment right away. I ordered my tablecloths way in advance to avoid headaches in case my order didn't arrive on time. So big tip is to allow for delays like that. Other than that my order arrived quickly and each table cloth was packaged individually. NO stains, tears, or deficiencies. The sequin table runner is exactly like pictured. Everything was perfect!
I ordered 10 round table cloths, 6 rectangular table cloths, 12 burlap runners, and a sequin gold runner. Shipping was Read more...
I ordered 10 round table cloths, 6 rectangular table cloths, 12 burlap runners, and a sequin gold runner. Shipping was delayed about 2 weeks as they were out of stock of the round table cloths, but I ordered anyway knowing that. As soon as my order was placed, I received a confirmation email detailing the delay and offering to substitute with another item if I needed by shipment right away. I ordered my tablecloths way in advance to avoid headaches in case my order didn't arrive on time. So big tip is to allow for delays like that. Other than that my order arrived quickly and each table cloth was packaged individually. NO stains, tears, or deficiencies. The sequin table runner is exactly like pictured. Everything was perfect! Read less
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Rachel
Wedding:
6/10/2016
5.0/5.0
After reading all the bad reviews, I took a chance. Glad I did. Everything came in perfect and in a timely manner. Would recommend efavormart.com
After reading all the bad reviews, I took a chance. Glad I did. Everything came in perfect and in a timely manner. Would Read more...
After reading all the bad reviews, I took a chance. Glad I did. Everything came in perfect and in a timely manner. Would recommend efavormart.com Read less
Services Used: Favors & Gifts
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kate
Wedding:
6/4/2016
0.5/5.0
Totally dropped the ball. paid for order, receive confirmation, three weeks later said not available, then refunded. no communication, very poor customer service. Highly NOT recommended.
Totally dropped the ball. paid for order, receive confirmation, three weeks later said not available, then refunded. no Read more...
Totally dropped the ball. paid for order, receive confirmation, three weeks later said not available, then refunded. no communication, very poor customer service. Highly NOT recommended. Read less
Services Used: Favors & Gifts, Invitations
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Anonymous
Wedding:
[Private]
1.0/5.0
HORRIBLE! Don't waste your time or energy with them! First of all it took the rep on the chat 15 mins just to reply. And I emailed them the day before and no reply. The customer service is AWFUL!! And when you have experience in customer service/telecommunications I have ZERO TOLERANCE FOR BAD SERVICE. It's too much of a hassle to return items and then you can't speak directly to anyone. I would rather pay a few cents more for better quality items, and better customer service. There are lots more vendors that would be honored to have us as customers !
HORRIBLE! Don't waste your time or energy with them! First of all it took the rep on the chat 15 mins just to reply. And I Read more...
HORRIBLE! Don't waste your time or energy with them! First of all it took the rep on the chat 15 mins just to reply. And I emailed them the day before and no reply. The customer service is AWFUL!! And when you have experience in customer service/telecommunications I have ZERO TOLERANCE FOR BAD SERVICE. It's too much of a hassle to return items and then you can't speak directly to anyone. I would rather pay a few cents more for better quality items, and better customer service. There are lots more vendors that would be honored to have us as customers ! Read less
Services Used:
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Anonymous
Wedding:
[Private]
5.0/5.0
I ordered a single sequin tablecloth from this company as they had the best price. I had previously ordered additional pieces from another company with better reviews. I received exactly what I ordered at a decent quality. I would definitely recommend them for linens!
I ordered a single sequin tablecloth from this company as they had the best price. I had previously ordered additional Read more...
I ordered a single sequin tablecloth from this company as they had the best price. I had previously ordered additional pieces from another company with better reviews. I received exactly what I ordered at a decent quality. I would definitely recommend them for linens! Read less
Services Used: Lighting & Decor
Default vendor profile pic
Anonymous
Wedding:
[Private]
5.0/5.0
So I was very excited when ordering my table clothes and runners from them. The next day I found sooo many poor reviews on them and was nervious. But everything came out perfect!! One package came in earlier the next one right on time. Very happy with the table coverings
So I was very excited when ordering my table clothes and runners from them. The next day I found sooo many poor reviews on Read more...
So I was very excited when ordering my table clothes and runners from them. The next day I found sooo many poor reviews on them and was nervious. But everything came out perfect!! One package came in earlier the next one right on time. Very happy with the table coverings Read less
Services Used: Rentals & Photobooths
Default vendor profile pic
Anonymous
Wedding:
[Private]
1.2/5.0
Ordered cocktail napkins and matches and the quality is terrible. They refuse to accept that the quality is poor and have offered a partial refund, or the "opportunity" to reprint the order for a 50% cost. I've disputed with PayPal and hoping to get somewhere with them. The printing on the napkins was crooked and off center. The matchbooks were barely legible and they keep telling me that the product is definitely usable and is "best quality printing". Please save yourself a lot of aggravation and lost money - do not use them.
Ordered cocktail napkins and matches and the quality is terrible. They refuse to accept that the quality is poor and have Read more...
Ordered cocktail napkins and matches and the quality is terrible. They refuse to accept that the quality is poor and have offered a partial refund, or the "opportunity" to reprint the order for a 50% cost. I've disputed with PayPal and hoping to get somewhere with them. The printing on the napkins was crooked and off center. The matchbooks were barely legible and they keep telling me that the product is definitely usable and is "best quality printing". Please save yourself a lot of aggravation and lost money - do not use them. Read less
Services Used: Favors & Gifts

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Industry, CA 91746 See On Map
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