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eFavorMart.com

Industry , CA
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CONTACT US

LOCATION

Industry, CA 91746 US (map)
Please let this vendor know that you found them on the WeddingWire Network.
Favors & Gifts , Invitations

REVIEWS

2.8
out of 5.0
2.8/5.0
2.9/5.0
2.7/5.0
3.0/5.0
2.7/5.0
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Alexis
Wedding:
6/2/2017
0.5/5.0
Horrible experience with them. Customer service is terrible. Never will use this service again!
Horrible experience with them. Customer service is terrible. Never will use this service again!
Horrible experience with them. Customer service is terrible. Never will use this service again! Read less
Services Used: Favors & Gifts, Invitations
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Anonymous
Wedding:
Recently Married
0.5/5.0
DO NOT ORDER from the vendor - I ordered items 2 months in advance for my event. touched base with them twice to check on my order both times they assured me that I would get my items "way before the event not to worry". Well guess- -- - I was e-mailed a few days before my event that one item was on back order and if I wanted the to ship the other. DAH DAH of course you should ship to the other!!!!!!! Needless to say the items DID NOT ARRIVE on time (got them a whole week later). DO NOT BUY ANYTHING FROM THE COMPANY.
DO NOT ORDER from the vendor - I ordered items 2 months in advance for my event. touched base with them twice to check on Read more...
DO NOT ORDER from the vendor - I ordered items 2 months in advance for my event. touched base with them twice to check on my order both times they assured me that I would get my items "way before the event not to worry". Well guess- -- - I was e-mailed a few days before my event that one item was on back order and if I wanted the to ship the other. DAH DAH of course you should ship to the other!!!!!!! Needless to say the items DID NOT ARRIVE on time (got them a whole week later). DO NOT BUY ANYTHING FROM THE COMPANY. Read less
Services Used: Favors & Gifts, Invitations
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Anonymous
Wedding:
Recently Married
3.0/5.0
I had a very mixed experience with this vendor. I ordered chair sashes which were a great price and exactly as expected. I also ordered 15"x100yd tulle. Big problem. Only one of my four rolls was 100 continuous yards. The other three rolls included multiple pieces to total 100 yards. I only found this out as I was unrolling to decorate. So far too late to contact customer service. Shipping was done in a timely manner. Only order from this vendor if you are willing to lose your money or are very flexible.
I had a very mixed experience with this vendor. I ordered chair sashes which were a great price and exactly as expected. I Read more...
I had a very mixed experience with this vendor. I ordered chair sashes which were a great price and exactly as expected. I also ordered 15"x100yd tulle. Big problem. Only one of my four rolls was 100 continuous yards. The other three rolls included multiple pieces to total 100 yards. I only found this out as I was unrolling to decorate. So far too late to contact customer service. Shipping was done in a timely manner. Only order from this vendor if you are willing to lose your money or are very flexible. Read less
Services Used: Favors & Gifts, Invitations
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Anonymous
Wedding:
Recently Married
1.2/5.0
Please do yourself a favor and do not expect your purchase to resemble the pictured item, or for it to be of any quality. I purchased a flower girl dress and the quality is horrible, falling apart as I take out of box. The dress was pictured with a sash and it said the sash was sold separately. It did have a sash included, though I purchased it separately from them. I now understand they do not accept returns for refund. I will not order another item from this company. Too bad!!
Please do yourself a favor and do not expect your purchase to resemble the pictured item, or for it to be of any quality. Read more...
Please do yourself a favor and do not expect your purchase to resemble the pictured item, or for it to be of any quality. I purchased a flower girl dress and the quality is horrible, falling apart as I take out of box. The dress was pictured with a sash and it said the sash was sold separately. It did have a sash included, though I purchased it separately from them. I now understand they do not accept returns for refund. I will not order another item from this company. Too bad!! Read less
Services Used: Favors & Gifts, Invitations
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Kristine
Wedding:
5/13/2017
4.6/5.0
I was so leery of buying from here because the reviews seemed so terrible! I figured I would take my chances since renting linens was going to cost a fortune. I bought 28 table clothes, 30 organza overlays and all the favor gift bags for my wedding. Purchasing the table clothes cost about 40% of the price I would have spent renting them! When I got my order I only had one box with 12 table clothes, I was terrified that I was going to be missing the entire rest of my order. I promptly started chatting with one of the reps who told me I had two more boxes en route and they contained the rest of my order. The rest of my shipment arrived he following day (a full week ahead of schedule). Everything was perfect, the quality will work for what it is.
I was so leery of buying from here because the reviews seemed so terrible! I figured I would take my chances since renting Read more...
I was so leery of buying from here because the reviews seemed so terrible! I figured I would take my chances since renting linens was going to cost a fortune. I bought 28 table clothes, 30 organza overlays and all the favor gift bags for my wedding. Purchasing the table clothes cost about 40% of the price I would have spent renting them! When I got my order I only had one box with 12 table clothes, I was terrified that I was going to be missing the entire rest of my order. I promptly started chatting with one of the reps who told me I had two more boxes en route and they contained the rest of my order. The rest of my shipment arrived he following day (a full week ahead of schedule). Everything was perfect, the quality will work for what it is. Read less
Services Used: Invitations
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Gela
Wedding:
5/13/2017
1.1/5.0
This company is the worst. I ordered 200 personalized bags for my grandmother's 100th birthday party her name is Pearl and the bags say Pear. I hate not being able to talk to a person and the person on the live chat asked did I look at the invoice, I said yes but it's not what I put on it. I told them that I had the copy that I printed out when I made the order and it seemed like they didn't even care. How often does someone have a 100th birthday? We have ordered so much online for the party and this was one of the last things that we needed for May and now this has set us back. We have a guest list of 200 so now I have to find bags somewhere else and pay extra to make sure it gets here in time, so the word of mouth to those 200 is not to order anything that you really need from eFavorMart.com because you will be disappointed.
This company is the worst. I ordered 200 personalized bags for my grandmother's 100th birthday party her name is Pearl and Read more...
This company is the worst. I ordered 200 personalized bags for my grandmother's 100th birthday party her name is Pearl and the bags say Pear. I hate not being able to talk to a person and the person on the live chat asked did I look at the invoice, I said yes but it's not what I put on it. I told them that I had the copy that I printed out when I made the order and it seemed like they didn't even care. How often does someone have a 100th birthday? We have ordered so much online for the party and this was one of the last things that we needed for May and now this has set us back. We have a guest list of 200 so now I have to find bags somewhere else and pay extra to make sure it gets here in time, so the word of mouth to those 200 is not to order anything that you really need from eFavorMart.com because you will be disappointed. Read less
Services Used: Favors & Gifts
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Teresa
Wedding:
5/7/2017
0.5/5.0
RUN!!! -I ordered 50 embossed ribbons to use pn favors. The spacing between the two embossed ends was to be 12" so the lettering would like up evenly however 30 of the 50 ribbons had spacing that was 13 to 14" so when attached to the favors the lettering was way off. Called customer service (the worst ever) and was told by Mindy that the product was perfect even though she never saw the final product that was delivered to me. Ethan in customer service was no better and wanted to refund me for the unusable ribbons instead of replacing them so I would have them for my event. LET ME SAY AGAIN DO NOT ORDER FROM THIS COMPANY
RUN!!! -I ordered 50 embossed ribbons to use pn favors. The spacing between the two embossed ends was to be 12" so the Read more...
RUN!!! -I ordered 50 embossed ribbons to use pn favors. The spacing between the two embossed ends was to be 12" so the lettering would like up evenly however 30 of the 50 ribbons had spacing that was 13 to 14" so when attached to the favors the lettering was way off. Called customer service (the worst ever) and was told by Mindy that the product was perfect even though she never saw the final product that was delivered to me. Ethan in customer service was no better and wanted to refund me for the unusable ribbons instead of replacing them so I would have them for my event. LET ME SAY AGAIN DO NOT ORDER FROM THIS COMPANY Read less
Services Used: Favors & Gifts, Invitations
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Audrey
Wedding:
5/5/2017
0.9/5.0
Working with efavormart has been the worst experience I've ever had. I purchased silk flowers for a wedding that I was working on for May 5th, 2017. The merchandise that I purchased was exactly what a was looking for. A few days prior to the wedding I received an email stating that they ran out of the item (2 weeks after the item was ordered) and I wouldn't receive the merchandise 4-8 weeks after my event. I worked in customer service so I tried to be as reasonable as possible and exchange the cost from my original order for something they currently had in stock. I found a few items that I could order to replace the initial merchandise that I wanted. The items that efavormart currently had in stock, the diameter of the flower head was about 4 times smaller than the flower head of my original order. Due to the replacement items being much smaller in diameter than the original flowers that I ordered, I had to order more of the replacement items to fill the same amount of space that the original flower order would have.

When I asked the representative if they would cover the additional $10 of the replacement item Efavormart said no, because efavormart was going to express ship the items in three days as if efavormart was doing me a favor it's mistake. If efavormart would have done it's due diligence by notifying it's buyers that the item was out of stock, then this entire situation could have been avoided. The replacement merchandise still didn't arrive early enough for me to include in the wedding that I had that day (which reflects badly on me as a wedding planner). Efavormart did not try to rectify their mistake and unfavorable customer service by any means.

I was recommended to this vendor by one of my Wedding Planning associates and I'm extremely upset with customer service. I will never purchase anything from this vendor again.

Very poor customer service.
Working with efavormart has been the worst experience I've ever had. I purchased silk flowers for a wedding that I was Read more...
Working with efavormart has been the worst experience I've ever had. I purchased silk flowers for a wedding that I was working on for May 5th, 2017. The merchandise that I purchased was exactly what a was looking for. A few days prior to the wedding I received an email stating that they ran out of the item (2 weeks after the item was ordered) and I wouldn't receive the merchandise 4-8 weeks after my event. I worked in customer service so I tried to be as reasonable as possible and exchange the cost from my original order for something they currently had in stock. I found a few items that I could order to replace the initial merchandise that I wanted. The items that efavormart currently had in stock, the diameter of the flower head was about 4 times smaller than the flower head of my original order. Due to the replacement items being much smaller in diameter than the original flowers that I ordered, I had to order more of the replacement items to fill the same amount of space that the original flower order would have.

When I asked the representative if they would cover the additional $10 of the replacement item Efavormart said no, because efavormart was going to express ship the items in three days as if efavormart was doing me a favor it's mistake. If efavormart would have done it's due diligence by notifying it's buyers that the item was out of stock, then this entire situation could have been avoided. The replacement merchandise still didn't arrive early enough for me to include in the wedding that I had that day (which reflects badly on me as a wedding planner). Efavormart did not try to rectify their mistake and unfavorable customer service by any means.

I was recommended to this vendor by one of my Wedding Planning associates and I'm extremely upset with customer service. I will never purchase anything from this vendor again.

Very poor customer service. Read less
Services Used: Wedding Venue
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alice
Wedding:
4/16/2017
0.6/5.0
BEWARE...Unfortunately they are not a reliable source. Their prices may be slightly lower than competitors but you will compromise service for a few dollars or worse yet not even getting your product when needed! I placed an order on April 3rd and paid extra for expedited shipping, it was scheduled to arrive on the 11th. So I called to inquire about my order on the 10th since my order was to arrive on the 11th and I had not received an email telling me it had shipped ( I assumed they forgot the email and the order was on the way, silly me! ) Not only had they not even ship my order, but when I asked why, they said it had not shipped out because 1 out of 10 items was on back order? Why not ship the others!!! Also there was no notification of any item being on back order. They claimed they sent an email "but due to technical issues I may have not received it" So I then asked them if they could overnight the 9 items they had in stock since I was supposed to get my items the next day. Their response was "sure" if I paid a ridiculous FedEx over night fee! I could not believe they expected me to pay more money to get it on the original scheduled day. They obviously make so much money that dissatisfied customers mean nothing to them! They did offer to refund my money which I accepted/ I then went back to Smartyhadaparty.com and placed an order with them paid a few dollars more but had it shipped that same day with follow up emails! Lesson learned- trying to save a few dollars can actually cost you more than you think!
BEWARE...Unfortunately they are not a reliable source. Their prices may be slightly lower than competitors but you will Read more...
BEWARE...Unfortunately they are not a reliable source. Their prices may be slightly lower than competitors but you will compromise service for a few dollars or worse yet not even getting your product when needed! I placed an order on April 3rd and paid extra for expedited shipping, it was scheduled to arrive on the 11th. So I called to inquire about my order on the 10th since my order was to arrive on the 11th and I had not received an email telling me it had shipped ( I assumed they forgot the email and the order was on the way, silly me! ) Not only had they not even ship my order, but when I asked why, they said it had not shipped out because 1 out of 10 items was on back order? Why not ship the others!!! Also there was no notification of any item being on back order. They claimed they sent an email "but due to technical issues I may have not received it" So I then asked them if they could overnight the 9 items they had in stock since I was supposed to get my items the next day. Their response was "sure" if I paid a ridiculous FedEx over night fee! I could not believe they expected me to pay more money to get it on the original scheduled day. They obviously make so much money that dissatisfied customers mean nothing to them! They did offer to refund my money which I accepted/ I then went back to Smartyhadaparty.com and placed an order with them paid a few dollars more but had it shipped that same day with follow up emails! Lesson learned- trying to save a few dollars can actually cost you more than you think! Read less
Services Used: Favors & Gifts, Invitations
Default vendor profile pic
Anonymous
Wedding:
[Private]
4.6/5.0
After reading so many different reviews I took a chance and placed my order on Jan. 17, 2017 & received my order today Jan25th , 2017. 9 Days from start to finish is pretty good service in my opinion : ) My order was perfect , no issues what so ever !!! I ordered for a bridal shower . 8 of the 90' round silver table clothes, 3 of the silver rectangular table clothes & 10 Plum satin runners !!! They were all nicely individually packaged inside the box !! I feel the quality is quite good, especially considering the price !! I now own these for cheaper than what I was going to have to pay to rent them for one day !!! I gave the flexibility score a 3 star because I didn't have to speak with anyone at any point !!!
After reading so many different reviews I took a chance and placed my order on Jan. 17, 2017 & received my order today Read more...
After reading so many different reviews I took a chance and placed my order on Jan. 17, 2017 & received my order today Jan25th , 2017. 9 Days from start to finish is pretty good service in my opinion : ) My order was perfect , no issues what so ever !!! I ordered for a bridal shower . 8 of the 90' round silver table clothes, 3 of the silver rectangular table clothes & 10 Plum satin runners !!! They were all nicely individually packaged inside the box !! I feel the quality is quite good, especially considering the price !! I now own these for cheaper than what I was going to have to pay to rent them for one day !!! I gave the flexibility score a 3 star because I didn't have to speak with anyone at any point !!! Read less
Services Used: Favors & Gifts, Invitations

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Industry, CA 91746 See On Map
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