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eFavorMart.com

Industry , CA
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Industry, CA 91746 US (map)

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Favors & Gifts , Invitations

REVIEWS

2.9
out of 5.0
2.8/5.0
3.0/5.0
2.8/5.0
3.1/5.0
2.8/5.0
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130x130 sq 1441819927304 purple bride
Anonymous
Wedding:
Recently Married
5.0/5.0
I have used efavormart for both my upcoming wedding and my daughter sweet 16 last year.

For my daughter sweet 16 I order tablecloths, folding chair covers, table runners, and chair sashes. Everything in the order came in perfect condition with nothing missing. My shipping arrived in less than 5 days.

For my wedding I ordered tablecloths, banquet chair covers, chair sashes, and personalized napkins. My order was missing one sash. I email efavormart and told them I was missing one sash they said their records showed the order was shipped completed ask me to please recount it. I replied and told them I did 3 times already. They then offer me a refund but I told them I didn't want a refund I just want them to mail me my sash. 3 days later I had my sash.

Both of my experiences with efavormart have been great. When something was missing from my order they did solve the problem quickly. I'm not sure why it has gotten such a bad rep. It's way more affordable than renting.
I have used efavormart for both my upcoming wedding and my daughter sweet 16 last year.

For my daughter sweet 16 Read more...
I have used efavormart for both my upcoming wedding and my daughter sweet 16 last year.

For my daughter sweet 16 I order tablecloths, folding chair covers, table runners, and chair sashes. Everything in the order came in perfect condition with nothing missing. My shipping arrived in less than 5 days.

For my wedding I ordered tablecloths, banquet chair covers, chair sashes, and personalized napkins. My order was missing one sash. I email efavormart and told them I was missing one sash they said their records showed the order was shipped completed ask me to please recount it. I replied and told them I did 3 times already. They then offer me a refund but I told them I didn't want a refund I just want them to mail me my sash. 3 days later I had my sash.

Both of my experiences with efavormart have been great. When something was missing from my order they did solve the problem quickly. I'm not sure why it has gotten such a bad rep. It's way more affordable than renting. Read less
Services Used: Favors & Gifts, Lighting & Decor
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Anonymous
Wedding:
Recently Married
5.0/5.0
I ordered a small amount of flowers to see what they were like and was very impressed with them, so i ordered all my flowers from them and some other stuff. Very happy with what i got for the price. I found them as the cheapest i could find and shipping is not bad as well. i would recommand.
I ordered a small amount of flowers to see what they were like and was very impressed with them, so i ordered all my Read more...
I ordered a small amount of flowers to see what they were like and was very impressed with them, so i ordered all my flowers from them and some other stuff. Very happy with what i got for the price. I found them as the cheapest i could find and shipping is not bad as well. i would recommand. Read less
Services Used: Favors & Gifts
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Anonymous
Wedding:
Recently Married
2.0/5.0
I placed an order with this company because I specifically found a wedding collection set including guest book, pen cake knife etc... all with a beach theme, I had searched many sites to find something I liked. I paid extra shipping to have it arrive on time. I ordered other things as well like toothpicks and balloons, things I could get anywhere but this collection was my main reason for ordering. I received it 2 days before I needed it and when I open the parcel everything was there except my wedding beach collection! When I contacted them about it the first thing they asked was if I checked the entire parcel? If I hadn't checked the parcel would I be that stupid to be freeking out. Then they suggested someone else opened the box instead of me. Everything else was in the parcel. The said their records showed everything was shipped. There is nothing I can do about it now except get a refund because I needed it for tomorrow but I just wanted to write a review and warn others this could happen to them. I would not recommend this site for ordering your wedding supplies.
I placed an order with this company because I specifically found a wedding collection set including guest book, pen cake Read more...
I placed an order with this company because I specifically found a wedding collection set including guest book, pen cake knife etc... all with a beach theme, I had searched many sites to find something I liked. I paid extra shipping to have it arrive on time. I ordered other things as well like toothpicks and balloons, things I could get anywhere but this collection was my main reason for ordering. I received it 2 days before I needed it and when I open the parcel everything was there except my wedding beach collection! When I contacted them about it the first thing they asked was if I checked the entire parcel? If I hadn't checked the parcel would I be that stupid to be freeking out. Then they suggested someone else opened the box instead of me. Everything else was in the parcel. The said their records showed everything was shipped. There is nothing I can do about it now except get a refund because I needed it for tomorrow but I just wanted to write a review and warn others this could happen to them. I would not recommend this site for ordering your wedding supplies. Read less
Services Used: Favors & Gifts
130x130 sq 1432561022477 profile cover
Michele & Leroy
Wedding:
8/1/2015
2.2/5.0
My wedding is coming up this August 1st and I've was referred to this site by my future sister-in-law. She used it to purchase table linen and chair covers along with a few party items.
I decided to use it for the wedding. Before purchasing a bulk number of items I order 1 of each thing to sample. So far, I've gotten what I expected for the amount of money. Not disappointed. Right now I'm waiting on the remained of my chair covers (70), satin table covers (10), a few overlays and the sashes.
The only issue I've had is, they did not have the actual color peach I wanted, but we improvised.
The reason my rating is low, is because I have not had to deal with customer service other than the Live Chat and that was okay.
My wedding is coming up this August 1st and I've was referred to this site by my future sister-in-law. She used it to Read more...
My wedding is coming up this August 1st and I've was referred to this site by my future sister-in-law. She used it to purchase table linen and chair covers along with a few party items.
I decided to use it for the wedding. Before purchasing a bulk number of items I order 1 of each thing to sample. So far, I've gotten what I expected for the amount of money. Not disappointed. Right now I'm waiting on the remained of my chair covers (70), satin table covers (10), a few overlays and the sashes.
The only issue I've had is, they did not have the actual color peach I wanted, but we improvised.
The reason my rating is low, is because I have not had to deal with customer service other than the Live Chat and that was okay. Read less
Services Used: Favors & Gifts
Default vendor profile pic
Private User
Wedding:
6/20/2015
0.0/5.0
I ordered several items from this company and was not sent 5 of the 6 overlays I had ordered. The customer service was terrible and practically called me a liar and said they shipped 6 and it was "strange" I didn't receive all 6. I was only offered a partial store credit, and have never experienced a customer service representative as rude as I did with this company. Will never use again.
I ordered several items from this company and was not sent 5 of the 6 overlays I had ordered. The customer service was Read more...
I ordered several items from this company and was not sent 5 of the 6 overlays I had ordered. The customer service was terrible and practically called me a liar and said they shipped 6 and it was "strange" I didn't receive all 6. I was only offered a partial store credit, and have never experienced a customer service representative as rude as I did with this company. Will never use again. Read less
Services Used: Lighting & Decor
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Codi
Wedding:
6/6/2015
4.0/5.0
I was a little nervous purchasing decor for my reception from eFavormart.com based on the mixed reviews I read. I bought eiffel tower vases, centerpiece mirrors, table runners, chair covers, napkins and little odds and ends to dress up my venue. The prices were great and they always have some sort of discount going on (35-45% off). Shipping is free if you spend over $100. The quality of products was not perfect, but I kind of expected that being that everything was so inexpensive. A set of the centerpiece mirrors arrived shattered, but I contacted eFavormart.com through Live Chat and they credited my account right away. Overall, I was pleased with my order and will most likely buy from them again for other events and parties.
I was a little nervous purchasing decor for my reception from eFavormart.com based on the mixed reviews I read. I bought Read more...
I was a little nervous purchasing decor for my reception from eFavormart.com based on the mixed reviews I read. I bought eiffel tower vases, centerpiece mirrors, table runners, chair covers, napkins and little odds and ends to dress up my venue. The prices were great and they always have some sort of discount going on (35-45% off). Shipping is free if you spend over $100. The quality of products was not perfect, but I kind of expected that being that everything was so inexpensive. A set of the centerpiece mirrors arrived shattered, but I contacted eFavormart.com through Live Chat and they credited my account right away. Overall, I was pleased with my order and will most likely buy from them again for other events and parties. Read less
Services Used: Lighting & Decor
Default vendor profile pic
April
Wedding:
6/6/2015
1.0/5.0
Do not order from efavormart.com ugly flowers bad customer service would rate 0 stars if I could roses and flowers were torn apart had ugly stains on them and were falling apart Dont make the mistake I did And order from someone else!!!
Do not order from efavormart.com ugly flowers bad customer service would rate 0 stars if I could roses and flowers were Read more...
Do not order from efavormart.com ugly flowers bad customer service would rate 0 stars if I could roses and flowers were torn apart had ugly stains on them and were falling apart Dont make the mistake I did And order from someone else!!! Read less
Services Used: Favors & Gifts
Default vendor profile pic
Beth
Wedding:
5/2/2015
5.0/5.0
okay, so after I had checked a few websites for pricing, I found efavormart.com and I was only looking for 12 silver tablecloths. They beat the competitors that I compared them with & decided to place my order. Then after I placed my order (4/14/15) and paid for the 5-10 business day delivery S&H ($6.95) I received my confirmation and an email stating that it would be delivered by Monday, 4/20/15. I decided to pull up the reviews for this company AFTER my purchase and what I read, I really got scared and there was nothing I could do, but pray they would be delivered before my daughters baby shower that is being catered on 5/2/15. Well I got them by Monday, 4/20/15 as promised AND they were the right color and the quality is good. I am very pleased with the service that I received from efavormart.com and since all of the bad reviews have gone up, I decided that I will take the time to put my review up. I had no issues at all. I just followed my package through UPS just to ease my mind. I would definitely order again with them.
okay, so after I had checked a few websites for pricing, I found efavormart.com and I was only looking for 12 silver Read more...
okay, so after I had checked a few websites for pricing, I found efavormart.com and I was only looking for 12 silver tablecloths. They beat the competitors that I compared them with & decided to place my order. Then after I placed my order (4/14/15) and paid for the 5-10 business day delivery S&H ($6.95) I received my confirmation and an email stating that it would be delivered by Monday, 4/20/15. I decided to pull up the reviews for this company AFTER my purchase and what I read, I really got scared and there was nothing I could do, but pray they would be delivered before my daughters baby shower that is being catered on 5/2/15. Well I got them by Monday, 4/20/15 as promised AND they were the right color and the quality is good. I am very pleased with the service that I received from efavormart.com and since all of the bad reviews have gone up, I decided that I will take the time to put my review up. I had no issues at all. I just followed my package through UPS just to ease my mind. I would definitely order again with them. Read less
Services Used: Unique Services
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Chris & Christina
Wedding:
5/2/2015
0.0/5.0
If something is too good to be true, it probably is.

We bought several things from this company - one of them was a wedding guest book and pen set. In the pictures, it looked like resin material. When it arrived, it was just paper stock - which is fine as it was still quite pretty and unique. Once we took it out of the box, we noticed it was damaged. The spine was ripped which means the book (being paper) will become two pieces after people open and close the book during the wedding.

The set was $12. I was charged $7 for shipping. UPS quoted over $10 to send it back. So it will cost me $17 to get a $12 refund. Their rep said 'just use it as is' and we'll give you a discount.

Either send it back and get $12 back so I only lose $5 and an hour of my time to go find an UPS store.
Or throw it away and lose $19.

Either way, it's ridiculous.

Most places make you pay for shipping to/from if you change your mind. These guys will make you pay for their mistakes.

Pass this on. No bride should have to deal with the stress of dealing with such unyielding unprofessional customer service.
If something is too good to be true, it probably is.

We bought several things from this company - one of them was Read more...
If something is too good to be true, it probably is.

We bought several things from this company - one of them was a wedding guest book and pen set. In the pictures, it looked like resin material. When it arrived, it was just paper stock - which is fine as it was still quite pretty and unique. Once we took it out of the box, we noticed it was damaged. The spine was ripped which means the book (being paper) will become two pieces after people open and close the book during the wedding.

The set was $12. I was charged $7 for shipping. UPS quoted over $10 to send it back. So it will cost me $17 to get a $12 refund. Their rep said 'just use it as is' and we'll give you a discount.

Either send it back and get $12 back so I only lose $5 and an hour of my time to go find an UPS store.
Or throw it away and lose $19.

Either way, it's ridiculous.

Most places make you pay for shipping to/from if you change your mind. These guys will make you pay for their mistakes.

Pass this on. No bride should have to deal with the stress of dealing with such unyielding unprofessional customer service. Read less
Services Used: Favors & Gifts
Default vendor profile pic
Anonymous
Wedding:
1+ year ago
1.0/5.0
Be careful when you order from the site Efavormart.com or Ya Ya Creations (they're one in the same) ...check out all the negative reviews before placing your order (last check 162). Pay special attention to all the rules about their return policy and their restocking fees, not to mention the added cost you have to put out for sending the items back at your own expense. In addition, this is the same company many other companies including many vendors on EBAY use and they don't tell you the shipments are from China. Inquire before making your purchases. Worst service and professionalism I've ever seen!
Be careful when you order from the site Efavormart.com or Ya Ya Creations (they're one in the same) ...check out all the Read more...
Be careful when you order from the site Efavormart.com or Ya Ya Creations (they're one in the same) ...check out all the negative reviews before placing your order (last check 162). Pay special attention to all the rules about their return policy and their restocking fees, not to mention the added cost you have to put out for sending the items back at your own expense. In addition, this is the same company many other companies including many vendors on EBAY use and they don't tell you the shipments are from China. Inquire before making your purchases. Worst service and professionalism I've ever seen! Read less
Services Used: Favors & Gifts

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Industry, CA 91746 See On Map
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