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eFavorMart.com

Industry , CA
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CONTACT US

LOCATION

Industry, CA 91746 US (map)
Please let this vendor know that you found them on the WeddingWire Network.
Favors & Gifts , Invitations

REVIEWS

2.9
out of 5.0
2.8/5.0
3.0/5.0
2.8/5.0
3.0/5.0
2.8/5.0
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Anonymous
Wedding:
Recently Married
1.0/5.0
HORRIBLE! Don't waste your time or energy with them! First of all it took the rep on the chat 15 mins just to reply. And I emailed them the day before and no reply. The customer service is AWFUL!! And when you have experience in customer service/telecommunications I have ZERO TOLERANCE FOR BAD SERVICE. It's too much of a hassle to return items and then you can't speak directly to anyone. I would rather pay a few cents more for better quality items, and better customer service. There are lots more vendors that would be honored to have us as customers !
HORRIBLE! Don't waste your time or energy with them! First of all it took the rep on the chat 15 mins just to reply. And I Read more...
HORRIBLE! Don't waste your time or energy with them! First of all it took the rep on the chat 15 mins just to reply. And I emailed them the day before and no reply. The customer service is AWFUL!! And when you have experience in customer service/telecommunications I have ZERO TOLERANCE FOR BAD SERVICE. It's too much of a hassle to return items and then you can't speak directly to anyone. I would rather pay a few cents more for better quality items, and better customer service. There are lots more vendors that would be honored to have us as customers ! Read less
Services Used:
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Anonymous
Wedding:
Recently Married
5.0/5.0
I ordered a single sequin tablecloth from this company as they had the best price. I had previously ordered additional pieces from another company with better reviews. I received exactly what I ordered at a decent quality. I would definitely recommend them for linens!
I ordered a single sequin tablecloth from this company as they had the best price. I had previously ordered additional Read more...
I ordered a single sequin tablecloth from this company as they had the best price. I had previously ordered additional pieces from another company with better reviews. I received exactly what I ordered at a decent quality. I would definitely recommend them for linens! Read less
Services Used: Lighting & Decor
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Anonymous
Wedding:
Recently Married
5.0/5.0
So I was very excited when ordering my table clothes and runners from them. The next day I found sooo many poor reviews on them and was nervious. But everything came out perfect!! One package came in earlier the next one right on time. Very happy with the table coverings
So I was very excited when ordering my table clothes and runners from them. The next day I found sooo many poor reviews on Read more...
So I was very excited when ordering my table clothes and runners from them. The next day I found sooo many poor reviews on them and was nervious. But everything came out perfect!! One package came in earlier the next one right on time. Very happy with the table coverings Read less
Services Used: Rentals & Photobooths
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Anonymous
Wedding:
Recently Married
1.2/5.0
Ordered cocktail napkins and matches and the quality is terrible. They refuse to accept that the quality is poor and have offered a partial refund, or the "opportunity" to reprint the order for a 50% cost. I've disputed with PayPal and hoping to get somewhere with them. The printing on the napkins was crooked and off center. The matchbooks were barely legible and they keep telling me that the product is definitely usable and is "best quality printing". Please save yourself a lot of aggravation and lost money - do not use them.
Ordered cocktail napkins and matches and the quality is terrible. They refuse to accept that the quality is poor and have Read more...
Ordered cocktail napkins and matches and the quality is terrible. They refuse to accept that the quality is poor and have offered a partial refund, or the "opportunity" to reprint the order for a 50% cost. I've disputed with PayPal and hoping to get somewhere with them. The printing on the napkins was crooked and off center. The matchbooks were barely legible and they keep telling me that the product is definitely usable and is "best quality printing". Please save yourself a lot of aggravation and lost money - do not use them. Read less
Services Used: Favors & Gifts
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Natalie
Wedding:
9/18/2016
5.0/5.0
I was afraid to order from efavormart because of the snarky reviews, but I did because the prices were so good. Everything I ordered came in early. The quality was wonderful. They exceeded my expectations. They helped me provide a beautiful wedding at a great price. Will use them again.
I was afraid to order from efavormart because of the snarky reviews, but I did because the prices were so good. Everything Read more...
I was afraid to order from efavormart because of the snarky reviews, but I did because the prices were so good. Everything I ordered came in early. The quality was wonderful. They exceeded my expectations. They helped me provide a beautiful wedding at a great price. Will use them again. Read less
Services Used: Invitations
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Vicki
Wedding:
9/8/2016
0.5/5.0
HUGE SCAM! DO NOT ORDER FROM THIS COMPANY! If your color doesn't match or you have to return for ANY reason, you are charged a 20% restocking fee AND 15% is taken off the return amount. Save your money, shop another vendor!
HUGE SCAM! DO NOT ORDER FROM THIS COMPANY! If your color doesn't match or you have to return for ANY reason, you are Read more...
HUGE SCAM! DO NOT ORDER FROM THIS COMPANY! If your color doesn't match or you have to return for ANY reason, you are charged a 20% restocking fee AND 15% is taken off the return amount. Save your money, shop another vendor! Read less
Services Used: Favors & Gifts, Invitations
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Darcy
Wedding:
8/20/2016
0.7/5.0
I ordered 275 chair covers and 35 white linens. My items were shipped promply, individually wrapped in 5 very heavy boxes. I made the mistake of not opening and counting every item, as after I opened the first box, it was impossible to close it again. I ordered early 7 months prior to my daughters wedding. Now a month prior, i opened the boxes to iron everything, and the white table clothes have black stains all over them. When I contacted the company, they state you have 30 days to return an item. After they rudely tell me the stains prob happened after the first time I used them, (I had already stated that they are coming out of the plastic this way), and that we even had video of opening them from the sealed plastic to prove we hadn't used them previously. They then decided that it was most likely the way we stored them. So here is your warning!!! If you order from this linens from this company 1. Verify every item is in each box right away, the contents of each box need to match the shipping invoice. (I was short 6 tablecloths also, but that wasnt as big of a deal as the other 29 being un usable). 2. Take your items out of the protective plastic it is in when you recieve them and look your items over carefully right away!! You only have a short while to deal with issues if your items come in the condition mine have. Everything looked good while it was still in plastic so I never dreamed I would open them up to black stains. Supposedly, they will be safer out of the plastic waiting for your event! Good Luck!!
I ordered 275 chair covers and 35 white linens. My items were shipped promply, individually wrapped in 5 very heavy boxes. Read more...
I ordered 275 chair covers and 35 white linens. My items were shipped promply, individually wrapped in 5 very heavy boxes. I made the mistake of not opening and counting every item, as after I opened the first box, it was impossible to close it again. I ordered early 7 months prior to my daughters wedding. Now a month prior, i opened the boxes to iron everything, and the white table clothes have black stains all over them. When I contacted the company, they state you have 30 days to return an item. After they rudely tell me the stains prob happened after the first time I used them, (I had already stated that they are coming out of the plastic this way), and that we even had video of opening them from the sealed plastic to prove we hadn't used them previously. They then decided that it was most likely the way we stored them. So here is your warning!!! If you order from this linens from this company 1. Verify every item is in each box right away, the contents of each box need to match the shipping invoice. (I was short 6 tablecloths also, but that wasnt as big of a deal as the other 29 being un usable). 2. Take your items out of the protective plastic it is in when you recieve them and look your items over carefully right away!! You only have a short while to deal with issues if your items come in the condition mine have. Everything looked good while it was still in plastic so I never dreamed I would open them up to black stains. Supposedly, they will be safer out of the plastic waiting for your event! Good Luck!! Read less
Services Used: Favors & Gifts, Invitations
Default vendor profile pic
Tamis
Wedding:
8/18/2016
0.5/5.0
I would never take a chance on this vendor.
I would never take a chance on this vendor.
I would never take a chance on this vendor. Read less
Services Used: Dress & Attire, Favors & Gifts, Invitations
Default vendor profile pic
Rachel
Wedding:
7/30/2016
5.0/5.0
This is Rachel Parker, I am the customer Service Manager with Efavormart. It will be great,if people giving negative reviews can also provide the order numbers so that I can look into them and provide them the resolution that they wanted in the first place. We are doing our best to take care of customers and are ready to work on the suggestions!
This is Rachel Parker, I am the customer Service Manager with Efavormart. It will be great,if people giving negative Read more...
This is Rachel Parker, I am the customer Service Manager with Efavormart. It will be great,if people giving negative reviews can also provide the order numbers so that I can look into them and provide them the resolution that they wanted in the first place. We are doing our best to take care of customers and are ready to work on the suggestions! Read less
Services Used: Favors & Gifts, Invitations
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Janeen
Wedding:
6/19/2016
5.0/5.0
I ordered 10 round table cloths, 6 rectangular table cloths, 12 burlap runners, and a sequin gold runner. Shipping was delayed about 2 weeks as they were out of stock of the round table cloths, but I ordered anyway knowing that. As soon as my order was placed, I received a confirmation email detailing the delay and offering to substitute with another item if I needed by shipment right away. I ordered my tablecloths way in advance to avoid headaches in case my order didn't arrive on time. So big tip is to allow for delays like that. Other than that my order arrived quickly and each table cloth was packaged individually. NO stains, tears, or deficiencies. The sequin table runner is exactly like pictured. Everything was perfect!
I ordered 10 round table cloths, 6 rectangular table cloths, 12 burlap runners, and a sequin gold runner. Shipping was Read more...
I ordered 10 round table cloths, 6 rectangular table cloths, 12 burlap runners, and a sequin gold runner. Shipping was delayed about 2 weeks as they were out of stock of the round table cloths, but I ordered anyway knowing that. As soon as my order was placed, I received a confirmation email detailing the delay and offering to substitute with another item if I needed by shipment right away. I ordered my tablecloths way in advance to avoid headaches in case my order didn't arrive on time. So big tip is to allow for delays like that. Other than that my order arrived quickly and each table cloth was packaged individually. NO stains, tears, or deficiencies. The sequin table runner is exactly like pictured. Everything was perfect! Read less
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