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eFavorMart.com

Industry , CA
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LOCATION

Industry, CA 91746 US (map)

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Favors & Gifts , Invitations

REVIEWS

2.9
out of 5.0
2.9/5.0
3.0/5.0
2.9/5.0
3.1/5.0
2.9/5.0
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Anonymous
Wedding:
Recently Married
0.5/5.0
Horrible company. Would never use again. The items listed online are not at all true to color. I paid a premium for a specific "mauve" color they have photographed and listed and when it arrived it was a light pink I could have found anywhere. Not worth it. They were completely rude to me, I was disconnected on, and they only refund a small portion of what you pay and made me pay all shipping costs to receive and send back. I ended up losing a lot of money in the transaction and have nothing in hand to account for it. Again, horrible company.
Horrible company. Would never use again. The items listed online are not at all true to color. I paid a premium for a Read more...
Horrible company. Would never use again. The items listed online are not at all true to color. I paid a premium for a specific "mauve" color they have photographed and listed and when it arrived it was a light pink I could have found anywhere. Not worth it. They were completely rude to me, I was disconnected on, and they only refund a small portion of what you pay and made me pay all shipping costs to receive and send back. I ended up losing a lot of money in the transaction and have nothing in hand to account for it. Again, horrible company. Read less
Services Used: Favors & Gifts
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Anonymous
Wedding:
Recently Married
5.0/5.0
We used efavormart for many of our wedding decorations. The main item we purchased were the organza and satin tables runners in yellow and they were so beautiful and affordable. They looked so beautiful on the tables at our wedding and matched well with everything! We would recommend efavormart for anyone needing wedding decor at a reasonable price!
We used efavormart for many of our wedding decorations. The main item we purchased were the organza and satin tables Read more...
We used efavormart for many of our wedding decorations. The main item we purchased were the organza and satin tables runners in yellow and they were so beautiful and affordable. They looked so beautiful on the tables at our wedding and matched well with everything! We would recommend efavormart for anyone needing wedding decor at a reasonable price! Read less
Services Used: Favors & Gifts, Lighting & Decor
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Anonymous
Wedding:
Recently Married
4.0/5.0
I ordered flowers through this website for my wedding and they looked great.
I ordered flowers through this website for my wedding and they looked great.
I ordered flowers through this website for my wedding and they looked great. Read less
Services Used: Favors & Gifts, Invitations
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Anonymous
Wedding:
Recently Married
1.0/5.0
Do not use efavormart. They lie and have terrible customer service. When I finally get my product, considering it has been almost a month of fighting with them, I can let you know what the quality is really like. I should have done more research. Hopefully sooner or later they are shut down and can stop treating people with so little respect.
Do not use efavormart. They lie and have terrible customer service. When I finally get my product, considering it has been Read more...
Do not use efavormart. They lie and have terrible customer service. When I finally get my product, considering it has been almost a month of fighting with them, I can let you know what the quality is really like. I should have done more research. Hopefully sooner or later they are shut down and can stop treating people with so little respect. Read less
Services Used: Favors & Gifts
130x130 sq 1380988916965 timlibby 23
Rosebud27
Wedding:
10/4/2014
4.8/5.0
We ordered candy bags and napkins. Great quality and value!
We ordered candy bags and napkins. Great quality and value!
We ordered candy bags and napkins. Great quality and value! Read less
Services Used: Favors & Gifts
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Elizabeth
Wedding:
8/9/2014
0.0/5.0
None working phone you will call for hours it will tell you they are closes mail boxes filled every department. I have tape after tape of this. I bought from one company billed from another and phone from another shipping another I understand there are still more out there. rude chats damaged merchandise,missing merchandise, nopanking slip and almost no box left when delivered. was told to steam and repair flowers let dry and use.they lied to my credit card company saying I refused to return. ups has been here 2 times and will not take back. So my attorny said file against them in my state there state and credit card state.comsumers affairs is best. better tha bbb. Also I will file in small claims court. It is pretty easy and does not cost much. If more of us do not let them get away with things maybe we can get somewhere together as a group.If interested call 856-219-3048 between10and 2 eastern time. try to get local tv media involved
None working phone you will call for hours it will tell you they are closes mail boxes filled every department. I have Read more...
None working phone you will call for hours it will tell you they are closes mail boxes filled every department. I have tape after tape of this. I bought from one company billed from another and phone from another shipping another I understand there are still more out there. rude chats damaged merchandise,missing merchandise, nopanking slip and almost no box left when delivered. was told to steam and repair flowers let dry and use.they lied to my credit card company saying I refused to return. ups has been here 2 times and will not take back. So my attorny said file against them in my state there state and credit card state.comsumers affairs is best. better tha bbb. Also I will file in small claims court. It is pretty easy and does not cost much. If more of us do not let them get away with things maybe we can get somewhere together as a group.If interested call 856-219-3048 between10and 2 eastern time. try to get local tv media involved Read less
Services Used: Flowers
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Desiree
Wedding:
7/19/2014
0.0/5.0
The quality of items from this vendor was very poor. I purchased many items from them, however the biggest disappoint was that I purchased Heart Tags specifically in Gold. They came to me in an olive green color. After speaking to the customer service dept. I was told it was a gold in color and they would not refund me my money. I actually have a few more items I need to purchase and since this company does not have an honor system I will not be purchasing from them again. BE AWARE THEY DO NOT HAVE A CONTACT # SO THAT YOU CAN SPEAK TO A LIVE PERSON. After my wedding I will be pursing getting my money back!
The quality of items from this vendor was very poor. I purchased many items from them, however the biggest disappoint was Read more...
The quality of items from this vendor was very poor. I purchased many items from them, however the biggest disappoint was that I purchased Heart Tags specifically in Gold. They came to me in an olive green color. After speaking to the customer service dept. I was told it was a gold in color and they would not refund me my money. I actually have a few more items I need to purchase and since this company does not have an honor system I will not be purchasing from them again. BE AWARE THEY DO NOT HAVE A CONTACT # SO THAT YOU CAN SPEAK TO A LIVE PERSON. After my wedding I will be pursing getting my money back! Read less
Services Used: Favors & Gifts, Invitations
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Sherri
Wedding:
6/28/2014
1.6/5.0
I ordered 6 Eiffel Tower vases back in February, they were delivered very quickly however, they were not packed for shipment and 4 out of the 6 vases were so badly broken, I could hardly get large enough pieces out of the box to photograph them for proof. I immediately contacted them and sent photos of 4 of the base and neck pieces and waited for my refund. They refunded me for only 2 vases,even though I clearly stated 4 were broken and had sent photos, and now have closed my request for a refund. I am very disappointed with the service I have received and will not order anything from this company again.
I ordered 6 Eiffel Tower vases back in February, they were delivered very quickly however, they were not packed for Read more...
I ordered 6 Eiffel Tower vases back in February, they were delivered very quickly however, they were not packed for shipment and 4 out of the 6 vases were so badly broken, I could hardly get large enough pieces out of the box to photograph them for proof. I immediately contacted them and sent photos of 4 of the base and neck pieces and waited for my refund. They refunded me for only 2 vases,even though I clearly stated 4 were broken and had sent photos, and now have closed my request for a refund. I am very disappointed with the service I have received and will not order anything from this company again. Read less
Services Used: Favors & Gifts
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Anonymous
Wedding:
1+ year ago
0.7/5.0
I spent over $1,500.00 in several orders with efavormart in just the last couple of months...EVERY SINGLE order has been incorrect, damaged or missing items. When I contacted them with each order, they got super defensive and I was questioned over 2 $12.00 items that were missing from my package, as though I would spend over a grand and then lie about two small items! Unbelievably terrible customer service. I am in the wedding/party planning business, so I am used to dealing with large companies. I ordered several times so now I know that this is the pattern of their business handling, not just a one time bad stroke of luck with them. They are simply incompetent, rude, and have little to no business etiquette. They smash items into tiny boxes to cut corners and then fail to take responsibility when items arrive damaged to buyers. I ordered about 10x of their 100 cube boxes with lids and almost every package had missing lids or bottoms. It was simply frustrating to have to count each and every package to make sure I didn't short my own clients and then come to find out they shorted me with each package. When I contacted them, they didn't believe me! They insisted that I must be wrong because the 2x2 cube boxes are "pre-packaged". Unbelievable. Instead of sending me the missing pieces, they refunded me a percentage of the total, so now I have all these lids or bottoms that are unusable, and I'll have to be short for my clients orders.

Read all the negative feedback on them and you will see a pattern of the same issues others are having.
I spent over $1,500.00 in several orders with efavormart in just the last couple of months...EVERY SINGLE order has been Read more...
I spent over $1,500.00 in several orders with efavormart in just the last couple of months...EVERY SINGLE order has been incorrect, damaged or missing items. When I contacted them with each order, they got super defensive and I was questioned over 2 $12.00 items that were missing from my package, as though I would spend over a grand and then lie about two small items! Unbelievably terrible customer service. I am in the wedding/party planning business, so I am used to dealing with large companies. I ordered several times so now I know that this is the pattern of their business handling, not just a one time bad stroke of luck with them. They are simply incompetent, rude, and have little to no business etiquette. They smash items into tiny boxes to cut corners and then fail to take responsibility when items arrive damaged to buyers. I ordered about 10x of their 100 cube boxes with lids and almost every package had missing lids or bottoms. It was simply frustrating to have to count each and every package to make sure I didn't short my own clients and then come to find out they shorted me with each package. When I contacted them, they didn't believe me! They insisted that I must be wrong because the 2x2 cube boxes are "pre-packaged". Unbelievable. Instead of sending me the missing pieces, they refunded me a percentage of the total, so now I have all these lids or bottoms that are unusable, and I'll have to be short for my clients orders.

Read all the negative feedback on them and you will see a pattern of the same issues others are having. Read less
Services Used: Favors & Gifts
Default vendor profile pic
Anonymous
Wedding:
1+ year ago
0.0/5.0
BUYER BEWARE!!!!!!!!!!!!!!!! Their descriptions are VERY misleading and will cause you to order something that looks entirely different than you THINK it will (or think it should look); then their customer service will talk to you like you're some kind of IGNORANT IMBECILE when you call them on a serious misrepresentation on their page. I ordered napkins with an emblem and when they arrived, the emblem was BETWEEN our names (for our 25th anniversary), so it said "(Husband) 25th (Wife)". HELLO???? But it was MY FAULT for ordering incorrectly... and when I said that I would be posting negative reviews, she said (and I am quoting), "Sure you can, also put a copy of your order invoice so other people 'knows' about it." And when I pointed out what their ad said, she said "we are not responsible for your wrong assumption" ...and..."we are sorry that it was too tough for you to understand" .... SERIOUSLY??? $45+ down the toilet bc these napkins looks so ridiculously stupid printed like this, they cannot be used for our ONCE IN A LIFETIME celebration! DO NOT USE THESE PEOPLE IF YOU CARE ABOUT WHAT YOUR ORDER WILL LOOK LIKE, unless you have time and money to throw away! I WOULD NOT RECOMMEND THESE PEOPLE TO ANYONE, EVEN IF NO ONE ELSE ON EARTH SOLD THESE PRODUCTS!!!!!!!!! If I could, I'd give them a NEGATIVE star rating!
BUYER BEWARE!!!!!!!!!!!!!!!! Their descriptions are VERY misleading and will cause you to order something that looks Read more...
BUYER BEWARE!!!!!!!!!!!!!!!! Their descriptions are VERY misleading and will cause you to order something that looks entirely different than you THINK it will (or think it should look); then their customer service will talk to you like you're some kind of IGNORANT IMBECILE when you call them on a serious misrepresentation on their page. I ordered napkins with an emblem and when they arrived, the emblem was BETWEEN our names (for our 25th anniversary), so it said "(Husband) 25th (Wife)". HELLO???? But it was MY FAULT for ordering incorrectly... and when I said that I would be posting negative reviews, she said (and I am quoting), "Sure you can, also put a copy of your order invoice so other people 'knows' about it." And when I pointed out what their ad said, she said "we are not responsible for your wrong assumption" ...and..."we are sorry that it was too tough for you to understand" .... SERIOUSLY??? $45+ down the toilet bc these napkins looks so ridiculously stupid printed like this, they cannot be used for our ONCE IN A LIFETIME celebration! DO NOT USE THESE PEOPLE IF YOU CARE ABOUT WHAT YOUR ORDER WILL LOOK LIKE, unless you have time and money to throw away! I WOULD NOT RECOMMEND THESE PEOPLE TO ANYONE, EVEN IF NO ONE ELSE ON EARTH SOLD THESE PRODUCTS!!!!!!!!! If I could, I'd give them a NEGATIVE star rating! Read less
Services Used: Favors & Gifts

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