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eFavorMart.com

Industry , CA
CONTACT US
CONTACT US

LOCATION

Industry, CA 91746 US (map)

WEBSITE

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Please let this vendor know that you found them on the WeddingWire Network.
Favors & Gifts , Invitations

REVIEWS

2.9
out of 5.0
2.9/5.0
3.0/5.0
2.9/5.0
3.1/5.0
2.9/5.0
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130x130 sq 1386626200183 r1 014
MJGARCIA1129
Wedding:
11/29/2013
2.5/5.0
Ordered my favor boxes from here and they had the best pricing and they shipped right away. Good quality product as well.
Ordered my favor boxes from here and they had the best pricing and they shipped right away. Good quality product as well.
Ordered my favor boxes from here and they had the best pricing and they shipped right away. Good quality product as well. Read less
Services Used: Favors & Gifts
Default vendor profile pic
Glenda
Wedding:
11/2/2013
5.0/5.0
We ordered some of the supplies for our favors and centerpieces from this company.
Everything arrived in a timely manner and in excellent condition.
#no complaints
We ordered some of the supplies for our favors and centerpieces from this company.
Everything arrived in a timely Read more...
We ordered some of the supplies for our favors and centerpieces from this company.
Everything arrived in a timely manner and in excellent condition.
#no complaints Read less
Services Used: Favors & Gifts
Default vendor profile pic
Melissa
Wedding:
10/5/2013
3.9/5.0
I wish I didn't have to rate on Responsiveness and flexibility - because they aren't relevant to my experience. I ordered about $260 worth of linens. Specifically satin table runners and a couple of colored table cloths (most of my linens will be white - I added the runners for a pop of color) The table runners are great - the edges are finished neatly and they came packages reasonably and are not crushed. I also ordered some plan fabric for draping - it is also neatly packaged. Finally I ordered 3X3 favor boxes with our names printed on them. The printing is fine - no it isn't knock your head off beautiful lettering but it is neat and legible and at .40 cents each I feel pretty good about them. Shipping was reasonably fast and I received the tracking number when the order shipped. I didn't have to contact customer service for any reason. Overall I am VERY pleased with my efavor mart order (Oh I also ordered a couple bunches of silk flowers to see how they were - honestly I would skip them cause they are pretty ugly and cheap looking BUT the linens are dandy and I happy)
I wish I didn't have to rate on Responsiveness and flexibility - because they aren't relevant to my experience. I ordered Read more...
I wish I didn't have to rate on Responsiveness and flexibility - because they aren't relevant to my experience. I ordered about $260 worth of linens. Specifically satin table runners and a couple of colored table cloths (most of my linens will be white - I added the runners for a pop of color) The table runners are great - the edges are finished neatly and they came packages reasonably and are not crushed. I also ordered some plan fabric for draping - it is also neatly packaged. Finally I ordered 3X3 favor boxes with our names printed on them. The printing is fine - no it isn't knock your head off beautiful lettering but it is neat and legible and at .40 cents each I feel pretty good about them. Shipping was reasonably fast and I received the tracking number when the order shipped. I didn't have to contact customer service for any reason. Overall I am VERY pleased with my efavor mart order (Oh I also ordered a couple bunches of silk flowers to see how they were - honestly I would skip them cause they are pretty ugly and cheap looking BUT the linens are dandy and I happy) Read less
Services Used: Favors & Gifts
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Jordan
Wedding:
10/5/2013
0.6/5.0
DO NOT ORDER FROM THIS COMPANY! THE CHEAP PRICE MATCHES THE CHEAP QUALITY!!!! ALSO IF THEY SEND YOU DIRTY LINENS, LIKE I RECEIVED, DONT EXPECT MUCH FROM THEM!!!! I WAS ASKED TO TRY TO REMOVE THE STAINS 3 TIMES AND THEY ALSO HAD THE AUDACITY TO ASK ME TO TAKE THEM TO A "PROFESSIONAL" CLEANER TO SPEND EVEN MORE MONEY ON A PROBLEM THAT SHOULD NOT BE MINE!!! Oh I guess I should include the fact that they were nice enough to replace them, but it "just so happens" my linens are wayyy back ordered for 2 MONTHS!!! BUL-O-NEE!!!! My advice is spend the little extra money for nicer quality linens and better customer service! I am totally disappointed! Thank you eFavorMart for being the BIGGEST HEADACHE of my wedding!!!!!

Try add delete this one efavormart!!!!
DO NOT ORDER FROM THIS COMPANY! THE CHEAP PRICE MATCHES THE CHEAP QUALITY!!!! ALSO IF THEY SEND YOU DIRTY LINENS, LIKE I Read more...
DO NOT ORDER FROM THIS COMPANY! THE CHEAP PRICE MATCHES THE CHEAP QUALITY!!!! ALSO IF THEY SEND YOU DIRTY LINENS, LIKE I RECEIVED, DONT EXPECT MUCH FROM THEM!!!! I WAS ASKED TO TRY TO REMOVE THE STAINS 3 TIMES AND THEY ALSO HAD THE AUDACITY TO ASK ME TO TAKE THEM TO A "PROFESSIONAL" CLEANER TO SPEND EVEN MORE MONEY ON A PROBLEM THAT SHOULD NOT BE MINE!!! Oh I guess I should include the fact that they were nice enough to replace them, but it "just so happens" my linens are wayyy back ordered for 2 MONTHS!!! BUL-O-NEE!!!! My advice is spend the little extra money for nicer quality linens and better customer service! I am totally disappointed! Thank you eFavorMart for being the BIGGEST HEADACHE of my wedding!!!!!

Try add delete this one efavormart!!!! Read less
Services Used: Favors & Gifts
Default vendor profile pic
B
Wedding:
9/29/2013
0.0/5.0
We ordered 17 organza overlays for our wedding. Before ordering them, we inquired if they needed to be ironed before they could be used and were told no ironing was required. This, however, was not the case. Not only did they need ironing we were shocked to find out they also needed to be cleaned! We took them to our cleaners to be pressed and were informed that they had black grease spots throughout and all needed cleaning! So far this company has not admitted to any of this, but I have the receipt from the cleaners to prove it. There is no excuse for selling products as new when they are unclean.
We ordered 17 organza overlays for our wedding. Before ordering them, we inquired if they needed to be ironed before they Read more...
We ordered 17 organza overlays for our wedding. Before ordering them, we inquired if they needed to be ironed before they could be used and were told no ironing was required. This, however, was not the case. Not only did they need ironing we were shocked to find out they also needed to be cleaned! We took them to our cleaners to be pressed and were informed that they had black grease spots throughout and all needed cleaning! So far this company has not admitted to any of this, but I have the receipt from the cleaners to prove it. There is no excuse for selling products as new when they are unclean. Read less
Services Used:
130x130 sq 1329373807645 107
Juanita
Wedding:
9/21/2013
5.0/5.0
I used eFavormart for purchasing decor for my beach wedding. They had the best prices for kissing balls. Discounts available and fast shipping.
I used eFavormart for purchasing decor for my beach wedding. They had the best prices for kissing balls. Discounts Read more...
I used eFavormart for purchasing decor for my beach wedding. They had the best prices for kissing balls. Discounts available and fast shipping. Read less
Services Used: Lighting & Decor
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courtney
Wedding:
9/13/2013
0.7/5.0
************** ATTENTION CANADIAN CUSTOMERS**************

Beware of how much your order will end up costing you in shipping.

I ordered all of my table linnes from this company and my total order came to $320.00
I was charged shipping by the company of $54.05
I already felt that this was a bit of a high and unreasonable cost, however I had already made all of my selections and didnt want to start over again in looking for another company that ships to Canada.

When my package was delivered to my home I was requested to pay $56.16 by the UPS agent. I explained to him that I had already paid shipment to the company, not realizing this was the duty, tax and brokerage fee. I contacted UPS in hopes they could let me know if this was already covered by the $54.05 I had paid to e-favormart but it was not.

So to re-cap in total I spent $110.21 to ship something that totaled $317.10
$427.31 - total

33% of my payment went to shipping.... pretty rediculous if you ask me!!!!!!!
************** ATTENTION CANADIAN CUSTOMERS**************

Beware of how much your order will end up costing you Read more...
************** ATTENTION CANADIAN CUSTOMERS**************

Beware of how much your order will end up costing you in shipping.

I ordered all of my table linnes from this company and my total order came to $320.00
I was charged shipping by the company of $54.05
I already felt that this was a bit of a high and unreasonable cost, however I had already made all of my selections and didnt want to start over again in looking for another company that ships to Canada.

When my package was delivered to my home I was requested to pay $56.16 by the UPS agent. I explained to him that I had already paid shipment to the company, not realizing this was the duty, tax and brokerage fee. I contacted UPS in hopes they could let me know if this was already covered by the $54.05 I had paid to e-favormart but it was not.

So to re-cap in total I spent $110.21 to ship something that totaled $317.10
$427.31 - total

33% of my payment went to shipping.... pretty rediculous if you ask me!!!!!!! Read less
Services Used: Favors & Gifts
Default vendor profile pic
Terri
Wedding:
8/24/2013
0.0/5.0
Do Not order fom this company unless you are looking for grief!!!!!! that's all they can deliver!!!!!!!!
I mentioned this Co. To my future daughter-in-law and I am so sorry I ever did! It has been a nightmare. Ths company needs to learn how to package their shipments properly so they arrive in one piece AND talk not chat to the unfortunate customers who have to deal with their messes. Getting a refund is another story. They even want to charge YOU to return the partial order that did survive the shipment if you were that lucky after two try's! Horrible horrible customer support! Extreme lack of concern. Once they have your money yoyr not getting it back, nor are you getting your product!
Do Not order fom this company unless you are looking for grief!!!!!! that's all they can deliver!!!!!!!!
I mentioned Read more...
Do Not order fom this company unless you are looking for grief!!!!!! that's all they can deliver!!!!!!!!
I mentioned this Co. To my future daughter-in-law and I am so sorry I ever did! It has been a nightmare. Ths company needs to learn how to package their shipments properly so they arrive in one piece AND talk not chat to the unfortunate customers who have to deal with their messes. Getting a refund is another story. They even want to charge YOU to return the partial order that did survive the shipment if you were that lucky after two try's! Horrible horrible customer support! Extreme lack of concern. Once they have your money yoyr not getting it back, nor are you getting your product! Read less
Services Used: Favors & Gifts
Default vendor profile pic
Anonymous
Wedding:
2+ years ago
0.0/5.0
Worst customer service ever!!! Extremely rude and will not speak with you via telephone- web chat only! DO NOT ORDER FROM THIS COMPANY!!! Poor quality merchandise and packaging was a nightmare. Unbelievable. I have never had customer service rep treat me in such a horrible manner.
Worst customer service ever!!! Extremely rude and will not speak with you via telephone- web chat only! DO NOT ORDER FROM Read more...
Worst customer service ever!!! Extremely rude and will not speak with you via telephone- web chat only! DO NOT ORDER FROM THIS COMPANY!!! Poor quality merchandise and packaging was a nightmare. Unbelievable. I have never had customer service rep treat me in such a horrible manner. Read less
Services Used: Favors & Gifts
Default vendor profile pic
Anonymous
Wedding:
1+ year ago
0.0/5.0
PLEASE DO NOT SHOP ON THIS WEBSITE. SEE CHAT BELOW:


Please wait for a site operator to respond. You are number 1 and your estimated wait time is 0 minutes.
You are now chatting with 'Crystal'
Crystal: Thank you for contacting customer support. How may I help you today?
N: We are still waiting for this order
N: my nephew has been in touch with you but cannot confirm when this large order will be delivered
N: what is the status?
N: ???
Crystal: hold on, as we are synchronizing your location for fraud detection
Crystal: just few more mins
N: what type of fraud exactly?
N: my dad placed the order and the money was taken from his account
N: why have the goods not been delivered?
Crystal: last time you told us it's your grandfather
N: That was my nephew chatting with you. I am his daughter
Crystal: it won't be cause this charge has been flagged as fraudulent and credit card company will investigate on this
N: Can I have a telephone contact please ! This is ridiculous
N: why would we order $2000 worth of good under fraud
N: my dad sent you an email asking for telephone contact and providing you with his contact if you were really concerned about fraud you woulD have called him
Crystal: we have called the # 020
Crystal: no one responded
N: Please call it now as he is home right now
N: It is fine if it is being investigated, then the money needs to go back in his account
N: I am going to advise him to notify his bank immediately.
N: What is the process for canceling the order?
Crystal: we will ask our manager to contact on that number again
N: ???
Crystal: and then we will proceed further
Crystal: will be done today
N: What is the process for canceling the order?
Crystal: Cannot cancel until we verify the charge
N: Just asked my dad to make contact with his bank
Crystal: sure thank you
Crystal: Is there anything else I can help you with?
N: No!
Crystal: Thank you for visiting. Happy Shopping!
Chat session has been ended.
PLEASE DO NOT SHOP ON THIS WEBSITE. SEE CHAT BELOW:


Please wait for a site operator to respond. You are Read more...
PLEASE DO NOT SHOP ON THIS WEBSITE. SEE CHAT BELOW:


Please wait for a site operator to respond. You are number 1 and your estimated wait time is 0 minutes.
You are now chatting with 'Crystal'
Crystal: Thank you for contacting customer support. How may I help you today?
N: We are still waiting for this order
N: my nephew has been in touch with you but cannot confirm when this large order will be delivered
N: what is the status?
N: ???
Crystal: hold on, as we are synchronizing your location for fraud detection
Crystal: just few more mins
N: what type of fraud exactly?
N: my dad placed the order and the money was taken from his account
N: why have the goods not been delivered?
Crystal: last time you told us it's your grandfather
N: That was my nephew chatting with you. I am his daughter
Crystal: it won't be cause this charge has been flagged as fraudulent and credit card company will investigate on this
N: Can I have a telephone contact please ! This is ridiculous
N: why would we order $2000 worth of good under fraud
N: my dad sent you an email asking for telephone contact and providing you with his contact if you were really concerned about fraud you woulD have called him
Crystal: we have called the # 020
Crystal: no one responded
N: Please call it now as he is home right now
N: It is fine if it is being investigated, then the money needs to go back in his account
N: I am going to advise him to notify his bank immediately.
N: What is the process for canceling the order?
Crystal: we will ask our manager to contact on that number again
N: ???
Crystal: and then we will proceed further
Crystal: will be done today
N: What is the process for canceling the order?
Crystal: Cannot cancel until we verify the charge
N: Just asked my dad to make contact with his bank
Crystal: sure thank you
Crystal: Is there anything else I can help you with?
N: No!
Crystal: Thank you for visiting. Happy Shopping!
Chat session has been ended. Read less
Services Used: Favors & Gifts

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