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eFavorMart.com

Industry , CA
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LOCATION

Industry, CA 91746 US (map)

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Favors & Gifts , Invitations

REVIEWS

2.9
out of 5.0
2.9/5.0
3.0/5.0
2.9/5.0
3.1/5.0
2.9/5.0
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Jordan
Wedding:
10/5/2013
0.6/5.0
DO NOT ORDER FROM THIS COMPANY! THE CHEAP PRICE MATCHES THE CHEAP QUALITY!!!! ALSO IF THEY SEND YOU DIRTY LINENS, LIKE I RECEIVED, DONT EXPECT MUCH FROM THEM!!!! I WAS ASKED TO TRY TO REMOVE THE STAINS 3 TIMES AND THEY ALSO HAD THE AUDACITY TO ASK ME TO TAKE THEM TO A "PROFESSIONAL" CLEANER TO SPEND EVEN MORE MONEY ON A PROBLEM THAT SHOULD NOT BE MINE!!! Oh I guess I should include the fact that they were nice enough to replace them, but it "just so happens" my linens are wayyy back ordered for 2 MONTHS!!! BUL-O-NEE!!!! My advice is spend the little extra money for nicer quality linens and better customer service! I am totally disappointed! Thank you eFavorMart for being the BIGGEST HEADACHE of my wedding!!!!!

Try add delete this one efavormart!!!!
DO NOT ORDER FROM THIS COMPANY! THE CHEAP PRICE MATCHES THE CHEAP QUALITY!!!! ALSO IF THEY SEND YOU DIRTY LINENS, LIKE I Read more...
DO NOT ORDER FROM THIS COMPANY! THE CHEAP PRICE MATCHES THE CHEAP QUALITY!!!! ALSO IF THEY SEND YOU DIRTY LINENS, LIKE I RECEIVED, DONT EXPECT MUCH FROM THEM!!!! I WAS ASKED TO TRY TO REMOVE THE STAINS 3 TIMES AND THEY ALSO HAD THE AUDACITY TO ASK ME TO TAKE THEM TO A "PROFESSIONAL" CLEANER TO SPEND EVEN MORE MONEY ON A PROBLEM THAT SHOULD NOT BE MINE!!! Oh I guess I should include the fact that they were nice enough to replace them, but it "just so happens" my linens are wayyy back ordered for 2 MONTHS!!! BUL-O-NEE!!!! My advice is spend the little extra money for nicer quality linens and better customer service! I am totally disappointed! Thank you eFavorMart for being the BIGGEST HEADACHE of my wedding!!!!!

Try add delete this one efavormart!!!! Read less
Services Used: Favors & Gifts
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Melissa
Wedding:
10/5/2013
3.9/5.0
I wish I didn't have to rate on Responsiveness and flexibility - because they aren't relevant to my experience. I ordered about $260 worth of linens. Specifically satin table runners and a couple of colored table cloths (most of my linens will be white - I added the runners for a pop of color) The table runners are great - the edges are finished neatly and they came packages reasonably and are not crushed. I also ordered some plan fabric for draping - it is also neatly packaged. Finally I ordered 3X3 favor boxes with our names printed on them. The printing is fine - no it isn't knock your head off beautiful lettering but it is neat and legible and at .40 cents each I feel pretty good about them. Shipping was reasonably fast and I received the tracking number when the order shipped. I didn't have to contact customer service for any reason. Overall I am VERY pleased with my efavor mart order (Oh I also ordered a couple bunches of silk flowers to see how they were - honestly I would skip them cause they are pretty ugly and cheap looking BUT the linens are dandy and I happy)
I wish I didn't have to rate on Responsiveness and flexibility - because they aren't relevant to my experience. I ordered Read more...
I wish I didn't have to rate on Responsiveness and flexibility - because they aren't relevant to my experience. I ordered about $260 worth of linens. Specifically satin table runners and a couple of colored table cloths (most of my linens will be white - I added the runners for a pop of color) The table runners are great - the edges are finished neatly and they came packages reasonably and are not crushed. I also ordered some plan fabric for draping - it is also neatly packaged. Finally I ordered 3X3 favor boxes with our names printed on them. The printing is fine - no it isn't knock your head off beautiful lettering but it is neat and legible and at .40 cents each I feel pretty good about them. Shipping was reasonably fast and I received the tracking number when the order shipped. I didn't have to contact customer service for any reason. Overall I am VERY pleased with my efavor mart order (Oh I also ordered a couple bunches of silk flowers to see how they were - honestly I would skip them cause they are pretty ugly and cheap looking BUT the linens are dandy and I happy) Read less
Services Used: Favors & Gifts
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B
Wedding:
9/29/2013
0.0/5.0
We ordered 17 organza overlays for our wedding. Before ordering them, we inquired if they needed to be ironed before they could be used and were told no ironing was required. This, however, was not the case. Not only did they need ironing we were shocked to find out they also needed to be cleaned! We took them to our cleaners to be pressed and were informed that they had black grease spots throughout and all needed cleaning! So far this company has not admitted to any of this, but I have the receipt from the cleaners to prove it. There is no excuse for selling products as new when they are unclean.
We ordered 17 organza overlays for our wedding. Before ordering them, we inquired if they needed to be ironed before they Read more...
We ordered 17 organza overlays for our wedding. Before ordering them, we inquired if they needed to be ironed before they could be used and were told no ironing was required. This, however, was not the case. Not only did they need ironing we were shocked to find out they also needed to be cleaned! We took them to our cleaners to be pressed and were informed that they had black grease spots throughout and all needed cleaning! So far this company has not admitted to any of this, but I have the receipt from the cleaners to prove it. There is no excuse for selling products as new when they are unclean. Read less
Services Used:
130x130 sq 1329373807645 107
Juanita
Wedding:
9/21/2013
5.0/5.0
I used eFavormart for purchasing decor for my beach wedding. They had the best prices for kissing balls. Discounts available and fast shipping.
I used eFavormart for purchasing decor for my beach wedding. They had the best prices for kissing balls. Discounts Read more...
I used eFavormart for purchasing decor for my beach wedding. They had the best prices for kissing balls. Discounts available and fast shipping. Read less
Services Used: Lighting & Decor
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courtney
Wedding:
9/13/2013
0.7/5.0
************** ATTENTION CANADIAN CUSTOMERS**************

Beware of how much your order will end up costing you in shipping.

I ordered all of my table linnes from this company and my total order came to $320.00
I was charged shipping by the company of $54.05
I already felt that this was a bit of a high and unreasonable cost, however I had already made all of my selections and didnt want to start over again in looking for another company that ships to Canada.

When my package was delivered to my home I was requested to pay $56.16 by the UPS agent. I explained to him that I had already paid shipment to the company, not realizing this was the duty, tax and brokerage fee. I contacted UPS in hopes they could let me know if this was already covered by the $54.05 I had paid to e-favormart but it was not.

So to re-cap in total I spent $110.21 to ship something that totaled $317.10
$427.31 - total

33% of my payment went to shipping.... pretty rediculous if you ask me!!!!!!!
************** ATTENTION CANADIAN CUSTOMERS**************

Beware of how much your order will end up costing you Read more...
************** ATTENTION CANADIAN CUSTOMERS**************

Beware of how much your order will end up costing you in shipping.

I ordered all of my table linnes from this company and my total order came to $320.00
I was charged shipping by the company of $54.05
I already felt that this was a bit of a high and unreasonable cost, however I had already made all of my selections and didnt want to start over again in looking for another company that ships to Canada.

When my package was delivered to my home I was requested to pay $56.16 by the UPS agent. I explained to him that I had already paid shipment to the company, not realizing this was the duty, tax and brokerage fee. I contacted UPS in hopes they could let me know if this was already covered by the $54.05 I had paid to e-favormart but it was not.

So to re-cap in total I spent $110.21 to ship something that totaled $317.10
$427.31 - total

33% of my payment went to shipping.... pretty rediculous if you ask me!!!!!!! Read less
Services Used: Favors & Gifts
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Terri
Wedding:
8/24/2013
0.0/5.0
Do Not order fom this company unless you are looking for grief!!!!!! that's all they can deliver!!!!!!!!
I mentioned this Co. To my future daughter-in-law and I am so sorry I ever did! It has been a nightmare. Ths company needs to learn how to package their shipments properly so they arrive in one piece AND talk not chat to the unfortunate customers who have to deal with their messes. Getting a refund is another story. They even want to charge YOU to return the partial order that did survive the shipment if you were that lucky after two try's! Horrible horrible customer support! Extreme lack of concern. Once they have your money yoyr not getting it back, nor are you getting your product!
Do Not order fom this company unless you are looking for grief!!!!!! that's all they can deliver!!!!!!!!
I mentioned Read more...
Do Not order fom this company unless you are looking for grief!!!!!! that's all they can deliver!!!!!!!!
I mentioned this Co. To my future daughter-in-law and I am so sorry I ever did! It has been a nightmare. Ths company needs to learn how to package their shipments properly so they arrive in one piece AND talk not chat to the unfortunate customers who have to deal with their messes. Getting a refund is another story. They even want to charge YOU to return the partial order that did survive the shipment if you were that lucky after two try's! Horrible horrible customer support! Extreme lack of concern. Once they have your money yoyr not getting it back, nor are you getting your product! Read less
Services Used: Favors & Gifts
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Anne
Wedding:
8/10/2013
5.0/5.0
I ordered candles, flowers, paper lanterns and table linen from favor mart. The freight was expensive but the items were good quality (although the flowers were very artificial looking), they arrived quickly, and were excellent value for money. I recommend using them for cheap wedding decoration and nice quality items.
I ordered candles, flowers, paper lanterns and table linen from favor mart. The freight was expensive but the items were Read more...
I ordered candles, flowers, paper lanterns and table linen from favor mart. The freight was expensive but the items were good quality (although the flowers were very artificial looking), they arrived quickly, and were excellent value for money. I recommend using them for cheap wedding decoration and nice quality items. Read less
Services Used: Favors & Gifts, Lighting & Decor
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Ann
Wedding:
8/3/2013
0.0/5.0
DO NOT ORDER FROM HERE!!!! I did receive my order, but I was missing 3 tableclothes and the personalized napkins were terrible quality. I contacted them and was told that I was indeed not missing any items and that they are in the box. And also that I could flatten out the crushed napkins by separating them and putting something heavy on them. They told me all their napkins are like this. And also not to rub anything on them. (They are napkins!!!!) Stupid people, they do not care. I sent many pictures to them which they ignored.
DO NOT ORDER FROM HERE!!!! I did receive my order, but I was missing 3 tableclothes and the personalized napkins were Read more...
DO NOT ORDER FROM HERE!!!! I did receive my order, but I was missing 3 tableclothes and the personalized napkins were terrible quality. I contacted them and was told that I was indeed not missing any items and that they are in the box. And also that I could flatten out the crushed napkins by separating them and putting something heavy on them. They told me all their napkins are like this. And also not to rub anything on them. (They are napkins!!!!) Stupid people, they do not care. I sent many pictures to them which they ignored. Read less
Services Used: Favors & Gifts
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Anonymous
Wedding:
2+ years ago
0.0/5.0
Please believe the negative reviews! This company is incredibly unethical and I am shocked they can continue their bad business practices. I recently ordered 140 chair covers with 3 rectangular satin tablecloths and 8 round satin tablecloths. They charged me for the 8 tablecloths yet did not notify me they were not in stock (they conveniently took down the color I ordered AFTER I paid for them). At no point was I notified that they were not in stock however they gladly charged me for them. It was not until I received the other items that I became aware that the round tablecloths were not in stock. I contacted customer service via chat and email and got 3 different responses-they would be re-stocked at the end of the month, they would be re-stocked in 1-2 months, and then they didn't know when it would be back in stock. I am not sure how you can get 3 different responses but I did and have everything documented. Now I will have to try to use the chair covers with a different color tablecloth
Please believe the negative reviews! This company is incredibly unethical and I am shocked they can continue their bad Read more...
Please believe the negative reviews! This company is incredibly unethical and I am shocked they can continue their bad business practices. I recently ordered 140 chair covers with 3 rectangular satin tablecloths and 8 round satin tablecloths. They charged me for the 8 tablecloths yet did not notify me they were not in stock (they conveniently took down the color I ordered AFTER I paid for them). At no point was I notified that they were not in stock however they gladly charged me for them. It was not until I received the other items that I became aware that the round tablecloths were not in stock. I contacted customer service via chat and email and got 3 different responses-they would be re-stocked at the end of the month, they would be re-stocked in 1-2 months, and then they didn't know when it would be back in stock. I am not sure how you can get 3 different responses but I did and have everything documented. Now I will have to try to use the chair covers with a different color tablecloth Read less
Services Used: Favors & Gifts
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Anonymous
Wedding:
2+ years ago
0.0/5.0
Worst customer service ever!!! Extremely rude and will not speak with you via telephone- web chat only! DO NOT ORDER FROM THIS COMPANY!!! Poor quality merchandise and packaging was a nightmare. Unbelievable. I have never had customer service rep treat me in such a horrible manner.
Worst customer service ever!!! Extremely rude and will not speak with you via telephone- web chat only! DO NOT ORDER FROM Read more...
Worst customer service ever!!! Extremely rude and will not speak with you via telephone- web chat only! DO NOT ORDER FROM THIS COMPANY!!! Poor quality merchandise and packaging was a nightmare. Unbelievable. I have never had customer service rep treat me in such a horrible manner. Read less
Services Used: Favors & Gifts

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