Nophoto 130

eFavorMart.com

Industry , CA
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LOCATION

Industry, CA 91746 US (map)

WEBSITE

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Favors & Gifts , Invitations

REVIEWS

3.0
out of 5.0
3.0/5.0
3.0/5.0
2.9/5.0
3.1/5.0
2.9/5.0
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Negar & Ali
Wedding:
6/9/2012
5.0/5.0
On time delivery, favors were exactly as displayed on the website. We were very pleased.
On time delivery, favors were exactly as displayed on the website. We were very pleased.
On time delivery, favors were exactly as displayed on the website. We were very pleased. Read less
Services Used: Favors & Gifts
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dpmt
Wedding:
6/8/2012
0.8/5.0
We placed an important order for various decorations and favors.
The favors received in our shipment were not what we ordered, so I emailed efavormart customer service to advice them, and the only response was return it at your fee or we give you 30% off.
Sadly this company has no respect for customers and is only out there for the money. They sent me junk favors they had in stock instead of what I ordered. I emailed the customer service manager but no success.
DO NOT DEAL WITH THIS COMPANY IF YOU WANT RESPECT!
We placed an important order for various decorations and favors.
The favors received in our shipment were not what we Read more...
We placed an important order for various decorations and favors.
The favors received in our shipment were not what we ordered, so I emailed efavormart customer service to advice them, and the only response was return it at your fee or we give you 30% off.
Sadly this company has no respect for customers and is only out there for the money. They sent me junk favors they had in stock instead of what I ordered. I emailed the customer service manager but no success.
DO NOT DEAL WITH THIS COMPANY IF YOU WANT RESPECT! Read less
Services Used: Favors & Gifts
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Bonnie
Wedding:
6/1/2012
0.2/5.0
DO NOT ORDER flower garlands from this company!!! They were advertised as supersized roses--they are not. The roses are exactly the same size as the standard rose garlands from their competitors. This is such a deceptive business practice. In addition, the garlands have virtually no greenery with them.

Note that they will NOT accept an open package but the garlands cannot be viewed without opening the package! This leaves the buyer with an unreturnable product despite the fact that the product was misrepresented.
DO NOT ORDER flower garlands from this company!!! They were advertised as supersized roses--they are not. The roses are Read more...
DO NOT ORDER flower garlands from this company!!! They were advertised as supersized roses--they are not. The roses are exactly the same size as the standard rose garlands from their competitors. This is such a deceptive business practice. In addition, the garlands have virtually no greenery with them.

Note that they will NOT accept an open package but the garlands cannot be viewed without opening the package! This leaves the buyer with an unreturnable product despite the fact that the product was misrepresented. Read less
Services Used: Favors & Gifts
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Stephanie
Wedding:
5/26/2012
4.4/5.0
I am so happy with my chair cover and sashes purchase. Definitely order when they have the 10% off your entire purchase (it happens quite often). Delivered quickly and in perfect condition.
I am so happy with my chair cover and sashes purchase. Definitely order when they have the 10% off your entire purchase Read more...
I am so happy with my chair cover and sashes purchase. Definitely order when they have the 10% off your entire purchase (it happens quite often). Delivered quickly and in perfect condition. Read less
Services Used:
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elizabeth
Wedding:
5/12/2012
5.0/5.0
I ordered all my flowers for bouquets, bouitineers, and centerpieces from here. It was much cheaper than going to a florist and I was able to keep them afterwards. Shipping was fast and they looked lovely.
I ordered all my flowers for bouquets, bouitineers, and centerpieces from here. It was much cheaper than going to a Read more...
I ordered all my flowers for bouquets, bouitineers, and centerpieces from here. It was much cheaper than going to a florist and I was able to keep them afterwards. Shipping was fast and they looked lovely. Read less
Services Used: Favors & Gifts, Invitations
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Mongo
Wedding:
5/5/2012
0.0/5.0
DO NOT under any circumstances order from these guys. We placed an important time sensitive order, and specifically chose the very expensive express option.

After placing the order sure enough we got an email with a UPS tracking number, however it did not update for 5 days at which point we tried calling them, (there is no phone number!) the only thing we could do is live chat with someone who was of no help at all. After telling them that the items were useless unless they arrived at a certain date and to cancel the order unless they could get them to us at their expense we were told to "HOLD" at which point the chatter informed us that it was to late to cancel as it had shipped...even though I Was looking at the live tracking on UPS.com telling me it hasn't even been picked up yet..WOW..

So order at your own risk (or at the very least 2 month before your event if you want to take the risk)

Please do a Google search before ordering to read other similar horror stories about this place.
DO NOT under any circumstances order from these guys. We placed an important time sensitive order, and specifically chose Read more...
DO NOT under any circumstances order from these guys. We placed an important time sensitive order, and specifically chose the very expensive express option.

After placing the order sure enough we got an email with a UPS tracking number, however it did not update for 5 days at which point we tried calling them, (there is no phone number!) the only thing we could do is live chat with someone who was of no help at all. After telling them that the items were useless unless they arrived at a certain date and to cancel the order unless they could get them to us at their expense we were told to "HOLD" at which point the chatter informed us that it was to late to cancel as it had shipped...even though I Was looking at the live tracking on UPS.com telling me it hasn't even been picked up yet..WOW..

So order at your own risk (or at the very least 2 month before your event if you want to take the risk)

Please do a Google search before ordering to read other similar horror stories about this place. Read less
Services Used: Favors & Gifts, Rentals & Photobooths
Default vendor profile pic
mkirchmeier
Wedding:
4/20/2012
0.0/5.0
**EFAVORMART**
DO NOT under any circumstances order from these guys. We placed an order
for matches - how hard can that be. They had a limited selection, but thought why not, we liked the one we selected. However, once, we received the order - it looked like a gorilla had stamped our name, date and icon on the cover. You couldn't even tell what it was (bride & groom driving off). Even our names were running together with the ink and we have 5 letter names...

After placing the order sure enough we got an email with a UPS tracking number, however it did not update for 5 days at which point we tried calling them, (there is no phone number!) the only thing we could do is live chat with someone who was of no help at all.

So order at your own risk - I would tell you to order from someone else.
Please do a Google search before ordering to read other similar horror stories about this place.
**EFAVORMART**
DO NOT under any circumstances order from these guys. We placed an order
for matches - how hard Read more...
**EFAVORMART**
DO NOT under any circumstances order from these guys. We placed an order
for matches - how hard can that be. They had a limited selection, but thought why not, we liked the one we selected. However, once, we received the order - it looked like a gorilla had stamped our name, date and icon on the cover. You couldn't even tell what it was (bride & groom driving off). Even our names were running together with the ink and we have 5 letter names...

After placing the order sure enough we got an email with a UPS tracking number, however it did not update for 5 days at which point we tried calling them, (there is no phone number!) the only thing we could do is live chat with someone who was of no help at all.

So order at your own risk - I would tell you to order from someone else.
Please do a Google search before ordering to read other similar horror stories about this place. Read less
Services Used: Favors & Gifts
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Tanza
Wedding:
3/17/2012
5.0/5.0
I ordered table runner and chair sashes very quick delivery I had no problems with this company.
I ordered table runner and chair sashes very quick delivery I had no problems with this company.
I ordered table runner and chair sashes very quick delivery I had no problems with this company. Read less
Services Used: Favors & Gifts
Wwnetwork 128
kaila
Wedding:
2/28/2012
1.0/5.0
Do not take a chance and ruin your special day!

I own a small business in Toronto, Canada and found efavormart.com while searching for cheaper products. To make the long story short, they sent me the wrong product which does not match the product photo they posted on their website. I contacted them 10 times in total via email and live chat service (they don’t have a phone number for customer services). They only responded to some of them, never clearly answered any of my questions, and kept insisting that they were right even after I sent them pictures of what they have on the website and what I received. It was talking to a brick wall. How can the first thing a customer service representative tells a client is “We sent you the right thing” without even asking for a proof or simply just asking “What is wrong”? Products they sent me are no use for my business and without admitting that they sent me wrong products,

1) They offered me a refund but refused to pay for shipping
2) They changed the product photo the very next day!

Guess what? I actually thought they might do that so I clipped their webpage before they changed the product photo with the date stamped by my anti-virus program. I caught them red-handed. I can’t believe they actually changed the picture to cover up their mistake. I’ve already filed a report to the BBB and I’m looking for other legal avenues to fight them back. I am also going to contact my credit card company if there is anything they could do since this is clearly a fraud. Obviously they won’t be scamming everyone but there are many cases reported online so please do not buy from them and take a chance. They do carry cheap favours but hey, you could be the next victim of their fraud. Please do not take a chance which could possibly ruin your special day!
Do not take a chance and ruin your special day!

I own a small business in Toronto, Canada and found Read more...
Do not take a chance and ruin your special day!

I own a small business in Toronto, Canada and found efavormart.com while searching for cheaper products. To make the long story short, they sent me the wrong product which does not match the product photo they posted on their website. I contacted them 10 times in total via email and live chat service (they don’t have a phone number for customer services). They only responded to some of them, never clearly answered any of my questions, and kept insisting that they were right even after I sent them pictures of what they have on the website and what I received. It was talking to a brick wall. How can the first thing a customer service representative tells a client is “We sent you the right thing” without even asking for a proof or simply just asking “What is wrong”? Products they sent me are no use for my business and without admitting that they sent me wrong products,

1) They offered me a refund but refused to pay for shipping
2) They changed the product photo the very next day!

Guess what? I actually thought they might do that so I clipped their webpage before they changed the product photo with the date stamped by my anti-virus program. I caught them red-handed. I can’t believe they actually changed the picture to cover up their mistake. I’ve already filed a report to the BBB and I’m looking for other legal avenues to fight them back. I am also going to contact my credit card company if there is anything they could do since this is clearly a fraud. Obviously they won’t be scamming everyone but there are many cases reported online so please do not buy from them and take a chance. They do carry cheap favours but hey, you could be the next victim of their fraud. Please do not take a chance which could possibly ruin your special day! Read less
Services Used: Favors & Gifts
Default vendor profile pic
Anonymous
Wedding:
2+ years ago
5.0/5.0
I ordered some fake rose petals from them to use in the ceremony and to decorate the tables during the reception. Delivery was faster than expected and the rose petals looked real. I would definitely use them again.
I ordered some fake rose petals from them to use in the ceremony and to decorate the tables during the reception. Delivery Read more...
I ordered some fake rose petals from them to use in the ceremony and to decorate the tables during the reception. Delivery was faster than expected and the rose petals looked real. I would definitely use them again. Read less
Services Used: Favors & Gifts, Invitations

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Industry, CA 91746 See On Map
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