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Elaine's Wedding and Event Center

Green Bay , WI
CONTACT US
CONTACT US

LOCATION

906 Hansen Rd
Green Bay, WI US 54304 (map)

PHONE

920-498-8997

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

Celebrating over 20 years of service, we have grown to be Wisconsin's most popular bridal and prom center. We have thousands of gowns in stock, we are certain that you will find the... Read more
Celebrating over 20 years of service, we have grown to be Wisconsin's most popular bridal and prom center. We have thousands of gowns in stock, we are certain that you will find the perfect wedding gown, bridesmaids, prom gown or tuxedo! Read less
Dress & Attire

INFO FOR DRESS & ATTIRE

Who do you provide services for?
Bride, Bridesmaids, Flower Girls, Mother of the Bride, Mother of the Groom
What accessories do you provide?
Garters, Hair Accessories, Jewelry, Veils

REVIEWS

4.0
out of 5.0
3.9/5.0
4.0/5.0
4.0/5.0
4.2/5.0
4.0/5.0
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Anonymous
Wedding:
Recently Married
5.0/5.0
This review is for the Appleton location of Elaine's only. Had an absolutely wonderful experience shopping at Elaine's in Appleton for a prom dress with my daughter. Outstanding selection, attentive and helpful staff, and nice, newly constructed dressing rooms. Two high school girls assisted us (wish I had jotted down their names) they were very helpful, I did make mention of them to the front desk. I believe it was the store manager who checked us out (Mindy). She was so professional and friendly. The desk was busy, but she juggled everything and made sure everyone was taken care of. We did stop at the Green Bay store previously, but didn't care for it. We drove 1 1/2 hours to Appleton, it was worth it! Please do give the Appleton location a try. Just great!
This review is for the Appleton location of Elaine's only. Had an absolutely wonderful experience shopping at Elaine's in Read more...
This review is for the Appleton location of Elaine's only. Had an absolutely wonderful experience shopping at Elaine's in Appleton for a prom dress with my daughter. Outstanding selection, attentive and helpful staff, and nice, newly constructed dressing rooms. Two high school girls assisted us (wish I had jotted down their names) they were very helpful, I did make mention of them to the front desk. I believe it was the store manager who checked us out (Mindy). She was so professional and friendly. The desk was busy, but she juggled everything and made sure everyone was taken care of. We did stop at the Green Bay store previously, but didn't care for it. We drove 1 1/2 hours to Appleton, it was worth it! Please do give the Appleton location a try. Just great! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
0.0/5.0
The experience I had at Elaine's of Green Bay was terrible to say the least. It was my first day trying on wedding gowns and I had brought my mother and future mother-in-law along for the day. I was hoping to have a fun and productive appointment, but I was horribly wrong. Everyone who I encountered that day seemed like they had a painted smile on their faces for those who had not purchased anything yet. When she brought us upstairs to look at the wedding gowns, she didn't say a word to us about the dresses, how the dresses were organized, or how the appointment would run. She just stood at the top of the stairs and my mom and mother-in-law were forced to wade through the dresses ourself with no help from her other than coming to get the dresses we wanted to try on and bringing them back to the room. I finally started trying some dresses on and was again disappointed. The dresses were extremely dirty and dingy and fit very poorly. The woman who "helped" us was not friendly, not helpful, and had no clue about their dress inventory. I described a style of dress to her that I was looking for to try and she told me she didn't know if they had that and didn't make any attempt to get help. She responded like this to three different requests until I finally stopped asking. I don't know what more I can say. It's making me angry just re-living my experience now. I also had a similar experience getting a bridesmaid dress from here for another wedding I was in. Steer clear!
The experience I had at Elaine's of Green Bay was terrible to say the least. It was my first day trying on wedding gowns Read more...
The experience I had at Elaine's of Green Bay was terrible to say the least. It was my first day trying on wedding gowns and I had brought my mother and future mother-in-law along for the day. I was hoping to have a fun and productive appointment, but I was horribly wrong. Everyone who I encountered that day seemed like they had a painted smile on their faces for those who had not purchased anything yet. When she brought us upstairs to look at the wedding gowns, she didn't say a word to us about the dresses, how the dresses were organized, or how the appointment would run. She just stood at the top of the stairs and my mom and mother-in-law were forced to wade through the dresses ourself with no help from her other than coming to get the dresses we wanted to try on and bringing them back to the room. I finally started trying some dresses on and was again disappointed. The dresses were extremely dirty and dingy and fit very poorly. The woman who "helped" us was not friendly, not helpful, and had no clue about their dress inventory. I described a style of dress to her that I was looking for to try and she told me she didn't know if they had that and didn't make any attempt to get help. She responded like this to three different requests until I finally stopped asking. I don't know what more I can say. It's making me angry just re-living my experience now. I also had a similar experience getting a bridesmaid dress from here for another wedding I was in. Steer clear! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
4.0/5.0
Overall this is a great place to buy a wedding dress. I was able to find a beautiful dress off the rack with a 20% discount. Customer service was exceptional, especially from the alterations department. The only reason I gave 3 stars to professionalism was because I overheard one of the staff complaining to my alterations person that they should charge me for rush alterations because my wedding was only 2 months away. This even though the alterations person had told me 2 months prior that I was fine as long as I came in 2 months before the wedding for alterations. They did not charge me a rush fee and actually had my alterations (somewhat extensive) done within 2 weeks.
Overall this is a great place to buy a wedding dress. I was able to find a beautiful dress off the rack with a 20% Read more...
Overall this is a great place to buy a wedding dress. I was able to find a beautiful dress off the rack with a 20% discount. Customer service was exceptional, especially from the alterations department. The only reason I gave 3 stars to professionalism was because I overheard one of the staff complaining to my alterations person that they should charge me for rush alterations because my wedding was only 2 months away. This even though the alterations person had told me 2 months prior that I was fine as long as I came in 2 months before the wedding for alterations. They did not charge me a rush fee and actually had my alterations (somewhat extensive) done within 2 weeks. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
4.6/5.0
This store is more on the pricey end but the do have some reasonably priced dresses. Customer service is much better than david's bridal. They have an in-house tailor who did a great job with my dress alterations.
This store is more on the pricey end but the do have some reasonably priced dresses. Customer service is much better than Read more...
This store is more on the pricey end but the do have some reasonably priced dresses. Customer service is much better than david's bridal. They have an in-house tailor who did a great job with my dress alterations. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
0.8/5.0
My daughter and I shopped for a prom dress at Elaine's in Green Bay, WI. We had been warned by 4 other families not to go there. Two of the families had purchased wedding attire there and the other 2 had gone there for prom dresses. All had bad experiences. We usually like to form our own opinions, because we realize not everyone's experiences are the same. Now I wish we hadn't wasted the time. There was absolutely no customer service at all. There were 2 employees of the shop, high school age girls, standing by the prom racks. They spent all their time talking to their friends who had come in to shop. They discussed who had been in to try on which dresses, critiqued how they thought the girls would look in the dresses and how much the girls who shopped there had spent. When I approached an older women at the front desk to ask her to look up a gown we had seen on their website, but couldn't find in the store, she acted very put out about helping us. Needless to say we did not purchase a gown there, nor will I return there when my daughters are ready to purchase wedding gowns. My recommendation is, if you want customer service, go to another shop. If you want to claw through dress racks like you're at a KMART, go to Elaine's.
My daughter and I shopped for a prom dress at Elaine's in Green Bay, WI. We had been warned by 4 other families not to go Read more...
My daughter and I shopped for a prom dress at Elaine's in Green Bay, WI. We had been warned by 4 other families not to go there. Two of the families had purchased wedding attire there and the other 2 had gone there for prom dresses. All had bad experiences. We usually like to form our own opinions, because we realize not everyone's experiences are the same. Now I wish we hadn't wasted the time. There was absolutely no customer service at all. There were 2 employees of the shop, high school age girls, standing by the prom racks. They spent all their time talking to their friends who had come in to shop. They discussed who had been in to try on which dresses, critiqued how they thought the girls would look in the dresses and how much the girls who shopped there had spent. When I approached an older women at the front desk to ask her to look up a gown we had seen on their website, but couldn't find in the store, she acted very put out about helping us. Needless to say we did not purchase a gown there, nor will I return there when my daughters are ready to purchase wedding gowns. My recommendation is, if you want customer service, go to another shop. If you want to claw through dress racks like you're at a KMART, go to Elaine's. Read less
Services Used: Dress & Attire
Elaine's Wedding and Event Center responded with the following comments:

Elaine's Wedding Center regrets when any of our customers are not provided the customer service that we expect from our staff. The prom attendants' behavior and inattentiveness has been addressed, and we will continue to strive to make shopping at Elaine's Wedding Center an enjoyable experience.
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Jennifer
Wedding:
7/26/2014
3.5/5.0
I found my dress and my bridesmaids dresses at Elaine's. My first experience trying on dresses was not great. They had several older people working and the person was ok. I went on a Saturday the first time I went. It was very busy and I felt rushed. I went back to Elaine's by myself during the week the next time that I came there it was a much better experience. It was not busy at all and I was not rushed. The lady was again older but seemed to understand style and fashion more and was very helpful when I was trying to narrow down my dresses. My family came with me later that day and I easily picked my dress from the choices I had narrowed down to, with the help of my family. My bridesmaids dresses were also easily picked. Things I would recommend for a bride going there is that they have a ton of beautiful dresses but if you want to have a better experience go there during the week. On weekend they are crazy busy especially if a high school dance is coming up because they also sell those kind of dresses there. Also make sure your bridesmaids are all able get sized and place there order. They require all of the sizes and orders to be in before they will actually order the dresses from the company. This will hold up things if you have a bridesmaid that doesn't do what she needs to do. Also do not look there to get shoes. They have a very limited number of shoes and sizes.
I found my dress and my bridesmaids dresses at Elaine's. My first experience trying on dresses was not great. They had Read more...
I found my dress and my bridesmaids dresses at Elaine's. My first experience trying on dresses was not great. They had several older people working and the person was ok. I went on a Saturday the first time I went. It was very busy and I felt rushed. I went back to Elaine's by myself during the week the next time that I came there it was a much better experience. It was not busy at all and I was not rushed. The lady was again older but seemed to understand style and fashion more and was very helpful when I was trying to narrow down my dresses. My family came with me later that day and I easily picked my dress from the choices I had narrowed down to, with the help of my family. My bridesmaids dresses were also easily picked. Things I would recommend for a bride going there is that they have a ton of beautiful dresses but if you want to have a better experience go there during the week. On weekend they are crazy busy especially if a high school dance is coming up because they also sell those kind of dresses there. Also make sure your bridesmaids are all able get sized and place there order. They require all of the sizes and orders to be in before they will actually order the dresses from the company. This will hold up things if you have a bridesmaid that doesn't do what she needs to do. Also do not look there to get shoes. They have a very limited number of shoes and sizes. Read less
Services Used: Dress & Attire
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Lauren
Wedding:
7/19/2014
5.0/5.0
I had heard some bad things about this place, but let me tell you, I had a 5 star experience here yesterday. My bridal consultant, Kristina, was great. Knew exactly what I wanted. Never made
Me feel self conscious. She let me try on dresses that didn't exactly fit me but were able to get on to get an idea of what they looked like. And she also picked out single handedly my dream dress. I would recommend Elaine's to anyone looking for a wonderful bridal experience. We were back where they keep the expensive dresses and basically got to have our own private room for trying them on. I had 5 other people with me and we all fit comfortably back there. It was a wonderful experience. I can't say enough good things about Kristina. I would recommend this place to my friends and family in a heart beat.
I had heard some bad things about this place, but let me tell you, I had a 5 star experience here yesterday. My bridal Read more...
I had heard some bad things about this place, but let me tell you, I had a 5 star experience here yesterday. My bridal consultant, Kristina, was great. Knew exactly what I wanted. Never made
Me feel self conscious. She let me try on dresses that didn't exactly fit me but were able to get on to get an idea of what they looked like. And she also picked out single handedly my dream dress. I would recommend Elaine's to anyone looking for a wonderful bridal experience. We were back where they keep the expensive dresses and basically got to have our own private room for trying them on. I had 5 other people with me and we all fit comfortably back there. It was a wonderful experience. I can't say enough good things about Kristina. I would recommend this place to my friends and family in a heart beat. Read less
Services Used: Dress & Attire
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Private User
Wedding:
5/6/2014
5.0/5.0
I absolutely LOVED my dress :) I loved the fact that they worked with me to make it exactly how I wanted it! I will cherish it forever!!
I absolutely LOVED my dress :) I loved the fact that they worked with me to make it exactly how I wanted it! I will Read more...
I absolutely LOVED my dress :) I loved the fact that they worked with me to make it exactly how I wanted it! I will cherish it forever!! Read less
Services Used: Dress & Attire
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Andrea
Wedding:
9/28/2013
4.7/5.0
I had a wonderful experience shopping for my dress at Elaine's. I went in with a $1,000 budget, and I had a lot to choose from. My only complaint is that the size that was recommended based on my measurements ended up being too small. They had to take it out, which cost me $50. Other than that, I was very satisfied!
I had a wonderful experience shopping for my dress at Elaine's. I went in with a $1,000 budget, and I had a lot to choose Read more...
I had a wonderful experience shopping for my dress at Elaine's. I went in with a $1,000 budget, and I had a lot to choose from. My only complaint is that the size that was recommended based on my measurements ended up being too small. They had to take it out, which cost me $50. Other than that, I was very satisfied! Read less
Services Used: Dress & Attire
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mary
Wedding:
8/31/2013
5.0/5.0
"I ordered your black Elegant Rosette Accented Holiday Dress for my little girls Christmas. Its gorgeous!! Everything I expected! My little girl loves it :) She thinks she is a princess when she has it on and so do I. "
"I ordered your black Elegant Rosette Accented Holiday Dress for my little girls Christmas. Its gorgeous!! Everything I Read more...
"I ordered your black Elegant Rosette Accented Holiday Dress for my little girls Christmas. Its gorgeous!! Everything I expected! My little girl loves it :) She thinks she is a princess when she has it on and so do I. " Read less
Services Used: Dress & Attire
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Erike
Wedding:
8/3/2013
5.0/5.0
The bridesmaids looked gorgeous in their lovely and well designed dresses that you made. Thank you for being a part of making our BIG day a success.
The bridesmaids looked gorgeous in their lovely and well designed dresses that you made. Thank you for being a part of Read more...
The bridesmaids looked gorgeous in their lovely and well designed dresses that you made. Thank you for being a part of making our BIG day a success. Read less
Services Used: Dress & Attire
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Willie
Wedding:
8/3/2013
5.0/5.0
They did a great job with the alterations on my Mom's dress. A perfect fit and it looks great on her.
They did a great job with the alterations on my Mom's dress. A perfect fit and it looks great on her.
They did a great job with the alterations on my Mom's dress. A perfect fit and it looks great on her. Read less
Services Used: Dress & Attire
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Leona
Wedding:
7/27/2013
5.0/5.0
My experience at Elaine's was the perfect way to kick start my wedding planning. They made me feel special every step of the way. They have a large variety of gorgeous, good quality dress choices for brides, bridesmaids, and even party dresses. I would recommend Elaine's to anyone!
My experience at Elaine's was the perfect way to kick start my wedding planning. They made me feel special every step of Read more...
My experience at Elaine's was the perfect way to kick start my wedding planning. They made me feel special every step of the way. They have a large variety of gorgeous, good quality dress choices for brides, bridesmaids, and even party dresses. I would recommend Elaine's to anyone! Read less
Services Used: Dress & Attire
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Kyle
Wedding:
7/20/2013
5.0/5.0
I must commend you on the wonderful job done on my wedding gown. The alterations are to the tee and the extra working that you put in on the chest part of the dress looks fantastic. THANK YOU!!
I must commend you on the wonderful job done on my wedding gown. The alterations are to the tee and the extra working that Read more...
I must commend you on the wonderful job done on my wedding gown. The alterations are to the tee and the extra working that you put in on the chest part of the dress looks fantastic. THANK YOU!! Read less
Services Used: Dress & Attire
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Patricia
Wedding:
6/29/2013
5.0/5.0
Absolutely the BEST! I would recommend Elaine's to anyone who would listen! A few bridesmaids and I picked out a style and the girls worked out really well for them to try on the dresses. We ordered the dresses and they were just outstanding with their customer service. I probably emailed four hundred questions about the dresses, the invoices, payment, the forms - you name it - and they were so amazing about emailing me back each time. They would email me ten times a day if I had that many questions! The ordering and pick up was so easy, too - it was just a hassle-free experience AND they are so nice on top of it!
Absolutely the BEST! I would recommend Elaine's to anyone who would listen! A few bridesmaids and I picked out a style and Read more...
Absolutely the BEST! I would recommend Elaine's to anyone who would listen! A few bridesmaids and I picked out a style and the girls worked out really well for them to try on the dresses. We ordered the dresses and they were just outstanding with their customer service. I probably emailed four hundred questions about the dresses, the invoices, payment, the forms - you name it - and they were so amazing about emailing me back each time. They would email me ten times a day if I had that many questions! The ordering and pick up was so easy, too - it was just a hassle-free experience AND they are so nice on top of it! Read less
Services Used: Dress & Attire
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Jacqueline
Wedding:
6/29/2013
5.0/5.0
The dress fit perfectly and she looked gorgeous. it was the talk of the day, my bride and your dress. Thank you for making our day so very special.
The dress fit perfectly and she looked gorgeous. it was the talk of the day, my bride and your dress. Thank you for making Read more...
The dress fit perfectly and she looked gorgeous. it was the talk of the day, my bride and your dress. Thank you for making our day so very special. Read less
Services Used: Dress & Attire
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Terence
Wedding:
6/26/2013
5.0/5.0
Great large selection. Extremely helpful and kind staff assisted me and my wife.
Great large selection. Extremely helpful and kind staff assisted me and my wife.
Great large selection. Extremely helpful and kind staff assisted me and my wife. Read less
Services Used: Dress & Attire
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Private User
Wedding:
6/8/2013
5.0/5.0
My experience was awesome. Ann was super helpful and nice, I couldn't be any more please. I love my dress! It is Mori Lee's design. It fits me perfectly and I feel like a princess while I'm wearing it. Thank you Elaine's for great experience!
My experience was awesome. Ann was super helpful and nice, I couldn't be any more please. I love my dress! It is Mori Read more...
My experience was awesome. Ann was super helpful and nice, I couldn't be any more please. I love my dress! It is Mori Lee's design. It fits me perfectly and I feel like a princess while I'm wearing it. Thank you Elaine's for great experience! Read less
Services Used: Dress & Attire
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Nicole
Wedding:
6/1/2013
4.7/5.0
My dress was perfect! I didn't need any alterations.
My dress was perfect! I didn't need any alterations.
My dress was perfect! I didn't need any alterations. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
5/18/2013
5.0/5.0
Very helpful at giving me ideas of what looks like a good style on me. The staff was very friendly, the selection was great! Great experience, I highly recommend this bridals shop!
Very helpful at giving me ideas of what looks like a good style on me. The staff was very friendly, the selection was Read more...
Very helpful at giving me ideas of what looks like a good style on me. The staff was very friendly, the selection was great! Great experience, I highly recommend this bridals shop! Read less
Services Used: Dress & Attire
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Katie
Wedding:
1/26/2013
0.9/5.0
Elaine's made us wait for trying on my dress and a bridesmaids appointment for over 30 minutes and never apologized. My bridesmaids order was unable to be placed since 2 of my girls needed their dresses with extra length, which the style I chose did not have extra length available, they told me this 3 months before my wedding even though I had picked them out 10 months in advance and they saw my tall bridesmaids. Since I live out of the state, I sent family to look at more dresses there. Elaine's was suppose to pull similar dresses for them to look at. The one I liked didn't come in extra length once again. They offered no solutions and this was 3 months before my wedding. I ended up going to a bridal store where I live and receiving better service their even though I didn't order from them. I ended up calling Elaine's almost weekly checking in on when the order was actually placed and when it shipped. This was a very stressful experience and I would not recommend Elaine's to any of my family or friends.
Elaine's made us wait for trying on my dress and a bridesmaids appointment for over 30 minutes and never apologized. My Read more...
Elaine's made us wait for trying on my dress and a bridesmaids appointment for over 30 minutes and never apologized. My bridesmaids order was unable to be placed since 2 of my girls needed their dresses with extra length, which the style I chose did not have extra length available, they told me this 3 months before my wedding even though I had picked them out 10 months in advance and they saw my tall bridesmaids. Since I live out of the state, I sent family to look at more dresses there. Elaine's was suppose to pull similar dresses for them to look at. The one I liked didn't come in extra length once again. They offered no solutions and this was 3 months before my wedding. I ended up going to a bridal store where I live and receiving better service their even though I didn't order from them. I ended up calling Elaine's almost weekly checking in on when the order was actually placed and when it shipped. This was a very stressful experience and I would not recommend Elaine's to any of my family or friends. Read less
Services Used: Dress & Attire
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Jessica
Wedding:
9/22/2012
4.7/5.0
Went twice to look at dresses - first time was a little iffy as I got little feedback from my consultant, might be nice for a girl who knows exactly what she wants, but I needed a little help. The second time was amazing. The store had no problem letting me choose a new consultant, and she helped me pick a dress that was perfect, obviously. The prices are SUPER reasonable, and no one would guess that I paid so little for my gown. A phenomenal deal for a store that has a TON of stock in all different price ranges.
Went twice to look at dresses - first time was a little iffy as I got little feedback from my consultant, might be nice Read more...
Went twice to look at dresses - first time was a little iffy as I got little feedback from my consultant, might be nice for a girl who knows exactly what she wants, but I needed a little help. The second time was amazing. The store had no problem letting me choose a new consultant, and she helped me pick a dress that was perfect, obviously. The prices are SUPER reasonable, and no one would guess that I paid so little for my gown. A phenomenal deal for a store that has a TON of stock in all different price ranges. Read less
Services Used: Dress & Attire
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Brooke
Wedding:
6/2/2012
4.2/5.0
I bought my dress from here. They can be a little pricy, but then again my dress was a Maggie. I had a list/pictures of dresses I wanted to try on and of the 6-8 dresses they only had 1 that I wanted to try on. It happened to be theone I fell in love with online so I ignored the others. They lady that I had helping me look wasn't the greatest - seemed lazy/unorganized. The dress did get ordered correctly and the alterations lady was fabulous! Overall I loved my dress, but would have to say Elaine's could use some better workers...
I bought my dress from here. They can be a little pricy, but then again my dress was a Maggie. I had a list/pictures of Read more...
I bought my dress from here. They can be a little pricy, but then again my dress was a Maggie. I had a list/pictures of dresses I wanted to try on and of the 6-8 dresses they only had 1 that I wanted to try on. It happened to be theone I fell in love with online so I ignored the others. They lady that I had helping me look wasn't the greatest - seemed lazy/unorganized. The dress did get ordered correctly and the alterations lady was fabulous! Overall I loved my dress, but would have to say Elaine's could use some better workers... Read less
Services Used: Dress & Attire
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jessica
Wedding:
2/4/2012
4.8/5.0
They have a great selection and under $3000. My dress was under $1000 but everyone thought it cost at least 5 times that!
They have a great selection and under $3000. My dress was under $1000 but everyone thought it cost at least 5 times that!
They have a great selection and under $3000. My dress was under $1000 but everyone thought it cost at least 5 times that! Read less
Services Used: Dress & Attire
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ShellyJcbs5
Wedding:
10/8/2011
4.8/5.0
I had a wonderful experience with Elaine's. They have an unbelievable selection to choose from and the prices were good. My first visit was on a Saturday and the place was like a zoo. I tried on dresses for about 2 hours and then came back a week later to order my dress. I also liked that my bridesmaids got a nice discount on their dress because I bought my gown there - that was nice. Everything went very smoothly and I got lots of compliments on my dress.
I had a wonderful experience with Elaine's. They have an unbelievable selection to choose from and the prices were good. Read more...
I had a wonderful experience with Elaine's. They have an unbelievable selection to choose from and the prices were good. My first visit was on a Saturday and the place was like a zoo. I tried on dresses for about 2 hours and then came back a week later to order my dress. I also liked that my bridesmaids got a nice discount on their dress because I bought my gown there - that was nice. Everything went very smoothly and I got lots of compliments on my dress. Read less
Services Used: Dress & Attire
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Amy
Wedding:
6/17/2011
4.3/5.0
I got my dress from Elain's. I loved my dress more than I could possibly imagine, and had so many compliments on it as well. I wanted a dress for less than 1000. and was able to fullfill that. I did feel they could have done a better job following up but do not have any complaints.
I got my dress from Elain's. I loved my dress more than I could possibly imagine, and had so many compliments on it as Read more...
I got my dress from Elain's. I loved my dress more than I could possibly imagine, and had so many compliments on it as well. I wanted a dress for less than 1000. and was able to fullfill that. I did feel they could have done a better job following up but do not have any complaints. Read less
Services Used: Dress & Attire
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BrianAmanda71010
Wedding:
7/10/2010
1.0/5.0
I visited Elaine's for my wedding dress and bride's maid dresses. I have had numerous problems since ordering my dress from them. I found the customer service terrible. I was one of several brides trying on my dress the first time I stopped in. I understand they were busy and thus dismissed the lack of help from the staff members. I returned to the store to be sized and order my dress a few weeks later. My mother paid the required deposit and the order was placed. The dress came in and my mom then started a payment plan with the store. This was fine and incredibly nice of them! The fun begins here. My mother was informed there would be a weekly storage fee to keep my dress at the store! WEEKLY FEE? we were never told this and my mother promptly picked up the dress paying the remainder of the bill minus the $70 added bill for storage! (They wanted $20 a week!) I gave them the benefit of the doubt and made an appointment to have my bridesmaids see and try on the dress I picked for them over Thanksgiving when they were all home (I'm still in college and my friends are at college in many different places too!) So we had an appointment and I warned the staff my wedding party was 7 people with a miniature bride. When we went to the shop on the day of our appointment the staff laughed at me for saying we had an appointment! Then I asked the staff to find the dress I picked for the girls along with the one of my dress so I could show all the bridesmaids. The staff did so, but placed the dresses on the end of a rack and walked away. They didn't ask to help me put it on! (It laces up the whole back!) they also did help us at all the rest of the visit! I mean I had 10 plus people with no assistance from the 4 girls working. I would be considerate if there were other customers to help, but we were the only group and I had made an appointment! I was asked as we left the store (after deciding to bring our business elsewhere) when I wanted my maids fitted. I wanted it that day!!! HELLO!! I wish I could give a good complement to a store with beautiful dresses, but I wouldn't recommend this place to anyone EVER!
I visited Elaine's for my wedding dress and bride's maid dresses. I have had numerous problems since ordering my dress Read more...
I visited Elaine's for my wedding dress and bride's maid dresses. I have had numerous problems since ordering my dress from them. I found the customer service terrible. I was one of several brides trying on my dress the first time I stopped in. I understand they were busy and thus dismissed the lack of help from the staff members. I returned to the store to be sized and order my dress a few weeks later. My mother paid the required deposit and the order was placed. The dress came in and my mom then started a payment plan with the store. This was fine and incredibly nice of them! The fun begins here. My mother was informed there would be a weekly storage fee to keep my dress at the store! WEEKLY FEE? we were never told this and my mother promptly picked up the dress paying the remainder of the bill minus the $70 added bill for storage! (They wanted $20 a week!) I gave them the benefit of the doubt and made an appointment to have my bridesmaids see and try on the dress I picked for them over Thanksgiving when they were all home (I'm still in college and my friends are at college in many different places too!) So we had an appointment and I warned the staff my wedding party was 7 people with a miniature bride. When we went to the shop on the day of our appointment the staff laughed at me for saying we had an appointment! Then I asked the staff to find the dress I picked for the girls along with the one of my dress so I could show all the bridesmaids. The staff did so, but placed the dresses on the end of a rack and walked away. They didn't ask to help me put it on! (It laces up the whole back!) they also did help us at all the rest of the visit! I mean I had 10 plus people with no assistance from the 4 girls working. I would be considerate if there were other customers to help, but we were the only group and I had made an appointment! I was asked as we left the store (after deciding to bring our business elsewhere) when I wanted my maids fitted. I wanted it that day!!! HELLO!! I wish I could give a good complement to a store with beautiful dresses, but I wouldn't recommend this place to anyone EVER! Read less
Services Used: Dress & Attire
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krissyjohnxoxo
Wedding:
6/12/2010
5.0/5.0
I didn't get my dress from here but I almost did. They had a HUGE selection of dresses for dirt cheap! Be sure to go to the schaumburg,IL location - they have the largest selection.
I didn't get my dress from here but I almost did. They had a HUGE selection of dresses for dirt cheap! Be sure to go to Read more...
I didn't get my dress from here but I almost did. They had a HUGE selection of dresses for dirt cheap! Be sure to go to the schaumburg,IL location - they have the largest selection. Read less
Services Used: Dress & Attire
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marnm02
Wedding:
9/27/2008
3.8/5.0
I was very impressed with my dress, Alfred Angelo 1136. Great quality for the price.

The service at the shop was good, but not exceptional. I didn't have any major service complaints, but was never "wow-ed" either. I dress shopped during Prom season, and the sales girls often seemed too busy to pay much attention to me. The shop was very clearly short-staffed, so I guess I can understand why wait times were long and service didn't seem very personalized. But I did buy my dress, my accessories, and my bridesmaid's dresses from them--which is a lot more than any prom-shoppers likely bought from them, so I thought I'd get better service than I did.
I was very impressed with my dress, Alfred Angelo 1136. Great quality for the price.

The service at the shop was Read more...
I was very impressed with my dress, Alfred Angelo 1136. Great quality for the price.

The service at the shop was good, but not exceptional. I didn't have any major service complaints, but was never "wow-ed" either. I dress shopped during Prom season, and the sales girls often seemed too busy to pay much attention to me. The shop was very clearly short-staffed, so I guess I can understand why wait times were long and service didn't seem very personalized. But I did buy my dress, my accessories, and my bridesmaid's dresses from them--which is a lot more than any prom-shoppers likely bought from them, so I thought I'd get better service than I did. Read less
Services Used: Dress & Attire
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sportz fans
Wedding:
8/23/2008
4.5/5.0
i got my dress on their clearance rack, a 900$ dress for 325!!

They kept if at the shop until the week prior to my wedding (incase my house burnt down :) and steamed and pressed it for free as well!

friendly staff that was fun to work with
lots of mirrors and private area to try on dress infront of family and friends!
i got my dress on their clearance rack, a 900$ dress for 325!!

They kept if at the shop until the week prior to Read more...
i got my dress on their clearance rack, a 900$ dress for 325!!

They kept if at the shop until the week prior to my wedding (incase my house burnt down :) and steamed and pressed it for free as well!

friendly staff that was fun to work with
lots of mirrors and private area to try on dress infront of family and friends! Read less
Services Used: Dress & Attire
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Sarah
Wedding:
10/27/2007
3.6/5.0
I did have some minor problems, but for the most part it was not a bad experience. The biggest problem was going to pick out the bridesmaid dresses because it was prom season and the store was packed. We had a very hard time with trying to get someone to work with us.
I did have some minor problems, but for the most part it was not a bad experience. The biggest problem was going to pick Read more...
I did have some minor problems, but for the most part it was not a bad experience. The biggest problem was going to pick out the bridesmaid dresses because it was prom season and the store was packed. We had a very hard time with trying to get someone to work with us. Read less
Services Used: Dress & Attire
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KCarlson
Wedding:
10/31/2006
3.6/5.0
I found this dress and fell in love. The staff was wonderful in making sure the adjustments were done on time, and they complimented me in the dress constantly. They understood what I wanted when I wanted to take the zipper out and put a corset tie in the back ... they did it! It looked fabulous. I was so pleased with the friendliness in this atmosphere. It was a great place to get a wedding dress, and I would go there again anyday!
I found this dress and fell in love. The staff was wonderful in making sure the adjustments were done on time, and they Read more...
I found this dress and fell in love. The staff was wonderful in making sure the adjustments were done on time, and they complimented me in the dress constantly. They understood what I wanted when I wanted to take the zipper out and put a corset tie in the back ... they did it! It looked fabulous. I was so pleased with the friendliness in this atmosphere. It was a great place to get a wedding dress, and I would go there again anyday! Read less
Services Used: Dress & Attire
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Jennifer
Wedding:
8/6/2005
5.0/5.0
Elaine's has great sales on in-demand styles. They also have attentive, but not pushy, staff. I found my perfect dress on my first visit!
Elaine's has great sales on in-demand styles. They also have attentive, but not pushy, staff. I found my perfect dress on Read more...
Elaine's has great sales on in-demand styles. They also have attentive, but not pushy, staff. I found my perfect dress on my first visit! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
1.7/5.0
I was expecting the experience at Elaine's to wonderful. I was extremely disappointed. We had made an appointment but when we arrived the place was packed and there was no room for us to try on dresses. We had to wait and our consultant was often no where to be found. We picked dresses and had them ordered. When they arrived they were the wrong dress which the staff promptly blamed on the bridal party. When the new dresses finally arrived three weeks before the wedding they were all the wrong size. The staff ignored us upon entering the store and were once again blaming us for the mistake. Next came the alteration process, the alterations staff was WONDERFUL! So polite and helpful and apologetic with our experience. The floor staff however provided more misinformation to the bridesmaids creating further delays in getting the dresses fitted before the wedding. These women really need to get some training in organization and customer service.
I was expecting the experience at Elaine's to wonderful. I was extremely disappointed. We had made an appointment but when Read more...
I was expecting the experience at Elaine's to wonderful. I was extremely disappointed. We had made an appointment but when we arrived the place was packed and there was no room for us to try on dresses. We had to wait and our consultant was often no where to be found. We picked dresses and had them ordered. When they arrived they were the wrong dress which the staff promptly blamed on the bridal party. When the new dresses finally arrived three weeks before the wedding they were all the wrong size. The staff ignored us upon entering the store and were once again blaming us for the mistake. Next came the alteration process, the alterations staff was WONDERFUL! So polite and helpful and apologetic with our experience. The floor staff however provided more misinformation to the bridesmaids creating further delays in getting the dresses fitted before the wedding. These women really need to get some training in organization and customer service. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
3.8/5.0
I have conflicting opinions on Elaine's. While I did find my dream wedding dress there and most everyone we worked with there was pleasant, there were some things I was unhappy with. It was really hard to make appointments for alterations, which I understand they are busy, but when they tell you not to make the appointment for that until a few weeks before and you are coming from out of town; it’s not easy to make appointment other than on the weekends. I was getting very concerned at one point that I wouldn’t get my alterations done because they never had times open on Saturdays so I eventually ended up taking off of work one day just so I could go take care of that. The other problem I had was with how my alterations were done. There was bunching on one side of my dress after the first set of alterations because of how the top was taken in, so the seamstress said she would fix it. I wasn't able to see my dress until the day of the wedding and I was very unhappy to see that the bunching had gotten worse and was now right in the front under my chest. While no one else probably noticed, it is still frustrating to pay all that money for the dress and alterations for it to have that kind of problem with it. I am still extremely happy with my dress and everyone we worked with was really nice, but I am a bit annoyed still when I look at pictures and see the bunching that occurred in the front of my dress that wasn't fixed. So I would recommend them, but just be aware of possible difficulties in getting alterations appointments especially if you are coming from out of town. Also, really make sure the alterations are exactly how you want them; I really wish I would have had the chance to have one more appointment so I could have seen the problem before the big day, so part of that was on me.
I have conflicting opinions on Elaine's. While I did find my dream wedding dress there and most everyone we worked with Read more...
I have conflicting opinions on Elaine's. While I did find my dream wedding dress there and most everyone we worked with there was pleasant, there were some things I was unhappy with. It was really hard to make appointments for alterations, which I understand they are busy, but when they tell you not to make the appointment for that until a few weeks before and you are coming from out of town; it’s not easy to make appointment other than on the weekends. I was getting very concerned at one point that I wouldn’t get my alterations done because they never had times open on Saturdays so I eventually ended up taking off of work one day just so I could go take care of that. The other problem I had was with how my alterations were done. There was bunching on one side of my dress after the first set of alterations because of how the top was taken in, so the seamstress said she would fix it. I wasn't able to see my dress until the day of the wedding and I was very unhappy to see that the bunching had gotten worse and was now right in the front under my chest. While no one else probably noticed, it is still frustrating to pay all that money for the dress and alterations for it to have that kind of problem with it. I am still extremely happy with my dress and everyone we worked with was really nice, but I am a bit annoyed still when I look at pictures and see the bunching that occurred in the front of my dress that wasn't fixed. So I would recommend them, but just be aware of possible difficulties in getting alterations appointments especially if you are coming from out of town. Also, really make sure the alterations are exactly how you want them; I really wish I would have had the chance to have one more appointment so I could have seen the problem before the big day, so part of that was on me. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.9/5.0
I had a great experience with Elaine's! My consultant was young and really relatable-- I felt very comfortable with her. I wasn't sure which direction I wanted to go with my dress, but after I was able to try on multiple dresses I ended up finding THE ONE!! The whole staff was friendly and helpful. My only compliant is the seating area for my family wasn't big enough since they had to share it with a few other brides' families as well
I had a great experience with Elaine's! My consultant was young and really relatable-- I felt very comfortable with her. I Read more...
I had a great experience with Elaine's! My consultant was young and really relatable-- I felt very comfortable with her. I wasn't sure which direction I wanted to go with my dress, but after I was able to try on multiple dresses I ended up finding THE ONE!! The whole staff was friendly and helpful. My only compliant is the seating area for my family wasn't big enough since they had to share it with a few other brides' families as well Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
2.2/5.0
My bridal consultant was not well educated on the dresses the store had to offer. Despite giving the bridal consultant my budget and exactly what I was looking for she did not produce the dress I ended up purchasing; my mother pulled it on her own after I had already tried on many dresses. It was well in my price range and EXACTLY what I had described to the consultant.

The consultant was uncomfortable with me wearing my bra and thong to try on the dress. She stated that most brides feel more comfortable wearing a slip. I think it made her more comfortable.

The store had the wrong date written in their books for my wedding.

They ordered the wrong size for one of my bridesmaids and when she called to get the new size they tried to charge her for both dresses.

They ordered the wrong length for my mother's dress.

My bridesmaids live all over the nation and they refused to mail any dresses to other vendors when they originally said they could do this.

The consultant at the front desk when I arrived for my fitting told my seamstress I was running late when she had me wait for 15 minutes while she worked on the computer.

The most positive experience I have had so far is with my seamstress. She was extremely flexible and is willing to do final touches two days before the wedding as I live out of state.

I would NOT recommend Elaine's Wedding and Event Center to anyone. While they do have a good selection of dresses and I found my dream dress, the stress that entailed with their poor service wasn't quite worth it.
My bridal consultant was not well educated on the dresses the store had to offer. Despite giving the bridal consultant my Read more...
My bridal consultant was not well educated on the dresses the store had to offer. Despite giving the bridal consultant my budget and exactly what I was looking for she did not produce the dress I ended up purchasing; my mother pulled it on her own after I had already tried on many dresses. It was well in my price range and EXACTLY what I had described to the consultant.

The consultant was uncomfortable with me wearing my bra and thong to try on the dress. She stated that most brides feel more comfortable wearing a slip. I think it made her more comfortable.

The store had the wrong date written in their books for my wedding.

They ordered the wrong size for one of my bridesmaids and when she called to get the new size they tried to charge her for both dresses.

They ordered the wrong length for my mother's dress.

My bridesmaids live all over the nation and they refused to mail any dresses to other vendors when they originally said they could do this.

The consultant at the front desk when I arrived for my fitting told my seamstress I was running late when she had me wait for 15 minutes while she worked on the computer.

The most positive experience I have had so far is with my seamstress. She was extremely flexible and is willing to do final touches two days before the wedding as I live out of state.

I would NOT recommend Elaine's Wedding and Event Center to anyone. While they do have a good selection of dresses and I found my dream dress, the stress that entailed with their poor service wasn't quite worth it. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
5.0/5.0
I walked into Elaine's after trying dresses on at 2 other shops and had some poor experiences. Elaine's really caters to their clients and really does want to find the best for them... They told me their honest opinions and set me in a direction of what kind of look I was wanting to go for.. They were so nice and very professional...

The dress I bought was from the Justin Alexander Collection-Everyone said my dress fit like a Glove and it truly did, I also bought a head piece and veil here that went so well together that really finished my look... :)
I walked into Elaine's after trying dresses on at 2 other shops and had some poor experiences. Elaine's really caters to Read more...
I walked into Elaine's after trying dresses on at 2 other shops and had some poor experiences. Elaine's really caters to their clients and really does want to find the best for them... They told me their honest opinions and set me in a direction of what kind of look I was wanting to go for.. They were so nice and very professional...

The dress I bought was from the Justin Alexander Collection-Everyone said my dress fit like a Glove and it truly did, I also bought a head piece and veil here that went so well together that really finished my look... :) Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
[Private]
0.0/5.0
TERRIBLE SERVICE!!! Worst customer service ever. Normally I don't write reviews but this place doesn't help you at all and they just have a bad attitude. I showed her a picture of what I wanted and she said that she couldn't help me because she doesn't know all the dresses in the store. Well excuse me that's your job to help me. They may have a lot of dresses but they are over priced and out of date.
TERRIBLE SERVICE!!! Worst customer service ever. Normally I don't write reviews but this place doesn't help you at all and Read more...
TERRIBLE SERVICE!!! Worst customer service ever. Normally I don't write reviews but this place doesn't help you at all and they just have a bad attitude. I showed her a picture of what I wanted and she said that she couldn't help me because she doesn't know all the dresses in the store. Well excuse me that's your job to help me. They may have a lot of dresses but they are over priced and out of date. Read less
Services Used: Dress & Attire
Elaine's Wedding and Event Center responded with the following comments:

Dear Reviewer,

We are so sorry about your bad experience at our store. Be assured we have spoken to our staff about this issue and we will make sure it will never happen again. If there is anything we can do do make it right and/or give you a better and completely different experience please let us know.
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Great store. The have so many dresses, it's hard to decide on just one. The staff was very friendly even though they were very busy. I found the dress I wanted on a Saturday, but came back another day to order it, because they were so busy. I checked out a couple of other stores in the meantime, but nobody else had anywhere near the selection. Given how busy they were on Saturday, I figured this must be the best place to get a wedding gown
Great store. The have so many dresses, it's hard to decide on just one. The staff was very friendly even though they were Read more...
Great store. The have so many dresses, it's hard to decide on just one. The staff was very friendly even though they were very busy. I found the dress I wanted on a Saturday, but came back another day to order it, because they were so busy. I checked out a couple of other stores in the meantime, but nobody else had anywhere near the selection. Given how busy they were on Saturday, I figured this must be the best place to get a wedding gown Read less
Services Used: Dress & Attire
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Private User
Wedding:
5/9/1992
5.0/5.0
My experience at Elaine's was overall pretty good. I made an appointment last May on a Saturday to try on dresses- we were probably there about 2 hours... everything went well, consultant was great. Later that day I went to David's and didn't like my consultant or the fact that they wouldn't make many changes to their dresses... then they kept calling me for months. I found a dress at Tie the Knot (that place was great too), but ended up buying from Elaine's because it was cheaper. My dress was to come in in 4-6 months, I think it got here in September so it was early. Tried it on to be sure everything was ok & then made an appointment for my first fitting for Feb. That was with Maria- she did a great job. Had my dress done in a week, had to make a little adjustment & that was ready in one day. The prices of the alterations were reasonable compared to others I have heard. Overall everyone there was nice, the selection was good, prices were fair. At times they do seem to be a little busy at the front desk or when you call- so they may need another person to help in that area, but no one was ever rude like other people have mentioned.
My experience at Elaine's was overall pretty good. I made an appointment last May on a Saturday to try on dresses- we were Read more...
My experience at Elaine's was overall pretty good. I made an appointment last May on a Saturday to try on dresses- we were probably there about 2 hours... everything went well, consultant was great. Later that day I went to David's and didn't like my consultant or the fact that they wouldn't make many changes to their dresses... then they kept calling me for months. I found a dress at Tie the Knot (that place was great too), but ended up buying from Elaine's because it was cheaper. My dress was to come in in 4-6 months, I think it got here in September so it was early. Tried it on to be sure everything was ok & then made an appointment for my first fitting for Feb. That was with Maria- she did a great job. Had my dress done in a week, had to make a little adjustment & that was ready in one day. The prices of the alterations were reasonable compared to others I have heard. Overall everyone there was nice, the selection was good, prices were fair. At times they do seem to be a little busy at the front desk or when you call- so they may need another person to help in that area, but no one was ever rude like other people have mentioned. Read less
Services Used: Dress & Attire

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906 Hansen Rd, Green Bay, WI 54304 See On Map
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