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Elaine's Wedding and Event Center

Green Bay , WI
CONTACT US
CONTACT US

LOCATION

906 Hansen Rd
Green Bay, WI 54304 US (map)

PHONE

920-498-8997

WEBSITE

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ABOUT US

Celebrating over 20 years of service, we have grown to be Wisconsin's most popular bridal and prom center. We have thousands of gowns in stock, we are certain that you will find the... Read more
Celebrating over 20 years of service, we have grown to be Wisconsin's most popular bridal and prom center. We have thousands of gowns in stock, we are certain that you will find the perfect wedding gown, bridesmaids, prom gown or tuxedo! Read less
Dress & Attire

INFO FOR DRESS & ATTIRE

Who do you provide services for?
Bride, Bridesmaids, Flower Girls, Mother of the Bride, Mother of the Groom
What accessories do you provide?
Garters, Hair Accessories, Jewelry, Veils

REVIEWS

4.1
out of 5.0
4.0/5.0
4.1/5.0
4.1/5.0
4.2/5.0
4.1/5.0
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Anonymous
Wedding:
Recently Married
4.0/5.0
Overall this is a great place to buy a wedding dress. I was able to find a beautiful dress off the rack with a 20% discount. Customer service was exceptional, especially from the alterations department. The only reason I gave 3 stars to professionalism was because I overheard one of the staff complaining to my alterations person that they should charge me for rush alterations because my wedding was only 2 months away. This even though the alterations person had told me 2 months prior that I was fine as long as I came in 2 months before the wedding for alterations. They did not charge me a rush fee and actually had my alterations (somewhat extensive) done within 2 weeks.
Overall this is a great place to buy a wedding dress. I was able to find a beautiful dress off the rack with a 20% Read more...
Overall this is a great place to buy a wedding dress. I was able to find a beautiful dress off the rack with a 20% discount. Customer service was exceptional, especially from the alterations department. The only reason I gave 3 stars to professionalism was because I overheard one of the staff complaining to my alterations person that they should charge me for rush alterations because my wedding was only 2 months away. This even though the alterations person had told me 2 months prior that I was fine as long as I came in 2 months before the wedding for alterations. They did not charge me a rush fee and actually had my alterations (somewhat extensive) done within 2 weeks. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
4.6/5.0
This store is more on the pricey end but the do have some reasonably priced dresses. Customer service is much better than david's bridal. They have an in-house tailor who did a great job with my dress alterations.
This store is more on the pricey end but the do have some reasonably priced dresses. Customer service is much better than Read more...
This store is more on the pricey end but the do have some reasonably priced dresses. Customer service is much better than david's bridal. They have an in-house tailor who did a great job with my dress alterations. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
I just got my photos back from my wedding and was reminded of how much I LOVED my dress! My whole experience was amazing at Elaine's-from the first time I walked in to my final fitting. I was always made to feel special and taken care of. I was originally wow-ed by the huge selection of beautiful gowns and even though I went to several other stores, no one could beat their selection. I finally selected a gown that I would have NEVER tried on but my consultant was so great (she seemed to really get me) and pushed me a little bit out of my comfort zone, but I couldn't be happier!! My dress looks so amazing in my photos and I am so grateful to the staff at Elaine's for helping me make such great memories!
I just got my photos back from my wedding and was reminded of how much I LOVED my dress! My whole experience was amazing Read more...
I just got my photos back from my wedding and was reminded of how much I LOVED my dress! My whole experience was amazing at Elaine's-from the first time I walked in to my final fitting. I was always made to feel special and taken care of. I was originally wow-ed by the huge selection of beautiful gowns and even though I went to several other stores, no one could beat their selection. I finally selected a gown that I would have NEVER tried on but my consultant was so great (she seemed to really get me) and pushed me a little bit out of my comfort zone, but I couldn't be happier!! My dress looks so amazing in my photos and I am so grateful to the staff at Elaine's for helping me make such great memories! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
0.0/5.0
The experience I had at Elaine's of Green Bay was terrible to say the least. It was my first day trying on wedding gowns and I had brought my mother and future mother-in-law along for the day. I was hoping to have a fun and productive appointment, but I was horribly wrong. Everyone who I encountered that day seemed like they had a painted smile on their faces for those who had not purchased anything yet. When she brought us upstairs to look at the wedding gowns, she didn't say a word to us about the dresses, how the dresses were organized, or how the appointment would run. She just stood at the top of the stairs and my mom and mother-in-law were forced to wade through the dresses ourself with no help from her other than coming to get the dresses we wanted to try on and bringing them back to the room. I finally started trying some dresses on and was again disappointed. The dresses were extremely dirty and dingy and fit very poorly. The woman who "helped" us was not friendly, not helpful, and had no clue about their dress inventory. I described a style of dress to her that I was looking for to try and she told me she didn't know if they had that and didn't make any attempt to get help. She responded like this to three different requests until I finally stopped asking. I don't know what more I can say. It's making me angry just re-living my experience now. I also had a similar experience getting a bridesmaid dress from here for another wedding I was in. Steer clear!
The experience I had at Elaine's of Green Bay was terrible to say the least. It was my first day trying on wedding gowns Read more...
The experience I had at Elaine's of Green Bay was terrible to say the least. It was my first day trying on wedding gowns and I had brought my mother and future mother-in-law along for the day. I was hoping to have a fun and productive appointment, but I was horribly wrong. Everyone who I encountered that day seemed like they had a painted smile on their faces for those who had not purchased anything yet. When she brought us upstairs to look at the wedding gowns, she didn't say a word to us about the dresses, how the dresses were organized, or how the appointment would run. She just stood at the top of the stairs and my mom and mother-in-law were forced to wade through the dresses ourself with no help from her other than coming to get the dresses we wanted to try on and bringing them back to the room. I finally started trying some dresses on and was again disappointed. The dresses were extremely dirty and dingy and fit very poorly. The woman who "helped" us was not friendly, not helpful, and had no clue about their dress inventory. I described a style of dress to her that I was looking for to try and she told me she didn't know if they had that and didn't make any attempt to get help. She responded like this to three different requests until I finally stopped asking. I don't know what more I can say. It's making me angry just re-living my experience now. I also had a similar experience getting a bridesmaid dress from here for another wedding I was in. Steer clear! Read less
Services Used: Dress & Attire
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Shannon
Wedding:
9/20/2014
4.6/5.0
I had a terrible experience looking for my wedding dress at David's Bridal and a below average experience at Tie the Knot. I went to Elaine's last and was pleasantly surprised. The lady that helped me was helpful. I found my dream dress at a reasonable price. They could improve their bridesmaid dress area because I didn't get any help and it was pretty cramped, but my overall experience was good.
I had a terrible experience looking for my wedding dress at David's Bridal and a below average experience at Tie the Knot. Read more...
I had a terrible experience looking for my wedding dress at David's Bridal and a below average experience at Tie the Knot. I went to Elaine's last and was pleasantly surprised. The lady that helped me was helpful. I found my dream dress at a reasonable price. They could improve their bridesmaid dress area because I didn't get any help and it was pretty cramped, but my overall experience was good. Read less
Services Used: Dress & Attire
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starry012
Wedding:
8/9/2014
3.8/5.0
I loved my dress and thought the price was great (it was $300 cheaper than what I would have got where I live). I had a mix of reviews of people interaction there...some were great some not so nice. My only real gripe was I paid $125 to get a bustle on my dress and the lady showed my mom how to do it when she was pinning it up, however nobody showed us how to do it once it was ready for me to pick up...which maybe I should have asked. But on the wedding day, nobody could figure out how to bustle it...I wasted probably 30-45 minutes with different people trying to figure it out , even 2 seamstress ladies couldn't figure it out. Still to this day I don't know if it was done incorrectly or if we were all just fools and it was something simple?? So, just make sure they show you how to bustle before you leave when you pick up your dress. Another thing, I wish I would have gotten like an inch off the bottom...the dress was way to long and the lady said it was fine with my shoes on and that I didn't need that altered. My husband and I took dancing lessons and had a choreographed dance for our first dance and I was stepping all over my dress (plus no bustle).
I loved my dress and thought the price was great (it was $300 cheaper than what I would have got where I live). I had a Read more...
I loved my dress and thought the price was great (it was $300 cheaper than what I would have got where I live). I had a mix of reviews of people interaction there...some were great some not so nice. My only real gripe was I paid $125 to get a bustle on my dress and the lady showed my mom how to do it when she was pinning it up, however nobody showed us how to do it once it was ready for me to pick up...which maybe I should have asked. But on the wedding day, nobody could figure out how to bustle it...I wasted probably 30-45 minutes with different people trying to figure it out , even 2 seamstress ladies couldn't figure it out. Still to this day I don't know if it was done incorrectly or if we were all just fools and it was something simple?? So, just make sure they show you how to bustle before you leave when you pick up your dress. Another thing, I wish I would have gotten like an inch off the bottom...the dress was way to long and the lady said it was fine with my shoes on and that I didn't need that altered. My husband and I took dancing lessons and had a choreographed dance for our first dance and I was stepping all over my dress (plus no bustle). Read less
Services Used: Dress & Attire
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Jennifer
Wedding:
7/26/2014
3.5/5.0
I found my dress and my bridesmaids dresses at Elaine's. My first experience trying on dresses was not great. They had several older people working and the person was ok. I went on a Saturday the first time I went. It was very busy and I felt rushed. I went back to Elaine's by myself during the week the next time that I came there it was a much better experience. It was not busy at all and I was not rushed. The lady was again older but seemed to understand style and fashion more and was very helpful when I was trying to narrow down my dresses. My family came with me later that day and I easily picked my dress from the choices I had narrowed down to, with the help of my family. My bridesmaids dresses were also easily picked. Things I would recommend for a bride going there is that they have a ton of beautiful dresses but if you want to have a better experience go there during the week. On weekend they are crazy busy especially if a high school dance is coming up because they also sell those kind of dresses there. Also make sure your bridesmaids are all able get sized and place there order. They require all of the sizes and orders to be in before they will actually order the dresses from the company. This will hold up things if you have a bridesmaid that doesn't do what she needs to do. Also do not look there to get shoes. They have a very limited number of shoes and sizes.
I found my dress and my bridesmaids dresses at Elaine's. My first experience trying on dresses was not great. They had Read more...
I found my dress and my bridesmaids dresses at Elaine's. My first experience trying on dresses was not great. They had several older people working and the person was ok. I went on a Saturday the first time I went. It was very busy and I felt rushed. I went back to Elaine's by myself during the week the next time that I came there it was a much better experience. It was not busy at all and I was not rushed. The lady was again older but seemed to understand style and fashion more and was very helpful when I was trying to narrow down my dresses. My family came with me later that day and I easily picked my dress from the choices I had narrowed down to, with the help of my family. My bridesmaids dresses were also easily picked. Things I would recommend for a bride going there is that they have a ton of beautiful dresses but if you want to have a better experience go there during the week. On weekend they are crazy busy especially if a high school dance is coming up because they also sell those kind of dresses there. Also make sure your bridesmaids are all able get sized and place there order. They require all of the sizes and orders to be in before they will actually order the dresses from the company. This will hold up things if you have a bridesmaid that doesn't do what she needs to do. Also do not look there to get shoes. They have a very limited number of shoes and sizes. Read less
Services Used: Dress & Attire
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Lauren
Wedding:
7/19/2014
5.0/5.0
I had heard some bad things about this place, but let me tell you, I had a 5 star experience here yesterday. My bridal consultant, Kristina, was great. Knew exactly what I wanted. Never made
Me feel self conscious. She let me try on dresses that didn't exactly fit me but were able to get on to get an idea of what they looked like. And she also picked out single handedly my dream dress. I would recommend Elaine's to anyone looking for a wonderful bridal experience. We were back where they keep the expensive dresses and basically got to have our own private room for trying them on. I had 5 other people with me and we all fit comfortably back there. It was a wonderful experience. I can't say enough good things about Kristina. I would recommend this place to my friends and family in a heart beat.
I had heard some bad things about this place, but let me tell you, I had a 5 star experience here yesterday. My bridal Read more...
I had heard some bad things about this place, but let me tell you, I had a 5 star experience here yesterday. My bridal consultant, Kristina, was great. Knew exactly what I wanted. Never made
Me feel self conscious. She let me try on dresses that didn't exactly fit me but were able to get on to get an idea of what they looked like. And she also picked out single handedly my dream dress. I would recommend Elaine's to anyone looking for a wonderful bridal experience. We were back where they keep the expensive dresses and basically got to have our own private room for trying them on. I had 5 other people with me and we all fit comfortably back there. It was a wonderful experience. I can't say enough good things about Kristina. I would recommend this place to my friends and family in a heart beat. Read less
Services Used: Dress & Attire
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Private User
Wedding:
5/6/2014
5.0/5.0
I absolutely LOVED my dress :) I loved the fact that they worked with me to make it exactly how I wanted it! I will cherish it forever!!
I absolutely LOVED my dress :) I loved the fact that they worked with me to make it exactly how I wanted it! I will Read more...
I absolutely LOVED my dress :) I loved the fact that they worked with me to make it exactly how I wanted it! I will cherish it forever!! Read less
Services Used: Dress & Attire
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BrianAmanda71010
Wedding:
7/10/2010
1.0/5.0
I visited Elaine's for my wedding dress and bride's maid dresses. I have had numerous problems since ordering my dress from them. I found the customer service terrible. I was one of several brides trying on my dress the first time I stopped in. I understand they were busy and thus dismissed the lack of help from the staff members. I returned to the store to be sized and order my dress a few weeks later. My mother paid the required deposit and the order was placed. The dress came in and my mom then started a payment plan with the store. This was fine and incredibly nice of them! The fun begins here. My mother was informed there would be a weekly storage fee to keep my dress at the store! WEEKLY FEE? we were never told this and my mother promptly picked up the dress paying the remainder of the bill minus the $70 added bill for storage! (They wanted $20 a week!) I gave them the benefit of the doubt and made an appointment to have my bridesmaids see and try on the dress I picked for them over Thanksgiving when they were all home (I'm still in college and my friends are at college in many different places too!) So we had an appointment and I warned the staff my wedding party was 7 people with a miniature bride. When we went to the shop on the day of our appointment the staff laughed at me for saying we had an appointment! Then I asked the staff to find the dress I picked for the girls along with the one of my dress so I could show all the bridesmaids. The staff did so, but placed the dresses on the end of a rack and walked away. They didn't ask to help me put it on! (It laces up the whole back!) they also did help us at all the rest of the visit! I mean I had 10 plus people with no assistance from the 4 girls working. I would be considerate if there were other customers to help, but we were the only group and I had made an appointment! I was asked as we left the store (after deciding to bring our business elsewhere) when I wanted my maids fitted. I wanted it that day!!! HELLO!! I wish I could give a good complement to a store with beautiful dresses, but I wouldn't recommend this place to anyone EVER!
I visited Elaine's for my wedding dress and bride's maid dresses. I have had numerous problems since ordering my dress Read more...
I visited Elaine's for my wedding dress and bride's maid dresses. I have had numerous problems since ordering my dress from them. I found the customer service terrible. I was one of several brides trying on my dress the first time I stopped in. I understand they were busy and thus dismissed the lack of help from the staff members. I returned to the store to be sized and order my dress a few weeks later. My mother paid the required deposit and the order was placed. The dress came in and my mom then started a payment plan with the store. This was fine and incredibly nice of them! The fun begins here. My mother was informed there would be a weekly storage fee to keep my dress at the store! WEEKLY FEE? we were never told this and my mother promptly picked up the dress paying the remainder of the bill minus the $70 added bill for storage! (They wanted $20 a week!) I gave them the benefit of the doubt and made an appointment to have my bridesmaids see and try on the dress I picked for them over Thanksgiving when they were all home (I'm still in college and my friends are at college in many different places too!) So we had an appointment and I warned the staff my wedding party was 7 people with a miniature bride. When we went to the shop on the day of our appointment the staff laughed at me for saying we had an appointment! Then I asked the staff to find the dress I picked for the girls along with the one of my dress so I could show all the bridesmaids. The staff did so, but placed the dresses on the end of a rack and walked away. They didn't ask to help me put it on! (It laces up the whole back!) they also did help us at all the rest of the visit! I mean I had 10 plus people with no assistance from the 4 girls working. I would be considerate if there were other customers to help, but we were the only group and I had made an appointment! I was asked as we left the store (after deciding to bring our business elsewhere) when I wanted my maids fitted. I wanted it that day!!! HELLO!! I wish I could give a good complement to a store with beautiful dresses, but I wouldn't recommend this place to anyone EVER! Read less
Services Used: Dress & Attire
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krissyjohnxoxo
Wedding:
6/12/2010
5.0/5.0
I didn't get my dress from here but I almost did. They had a HUGE selection of dresses for dirt cheap! Be sure to go to the schaumburg,IL location - they have the largest selection.
I didn't get my dress from here but I almost did. They had a HUGE selection of dresses for dirt cheap! Be sure to go to Read more...
I didn't get my dress from here but I almost did. They had a HUGE selection of dresses for dirt cheap! Be sure to go to the schaumburg,IL location - they have the largest selection. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
[Private]
0.0/5.0
TERRIBLE SERVICE!!! Worst customer service ever. Normally I don't write reviews but this place doesn't help you at all and they just have a bad attitude. I showed her a picture of what I wanted and she said that she couldn't help me because she doesn't know all the dresses in the store. Well excuse me that's your job to help me. They may have a lot of dresses but they are over priced and out of date.
TERRIBLE SERVICE!!! Worst customer service ever. Normally I don't write reviews but this place doesn't help you at all and Read more...
TERRIBLE SERVICE!!! Worst customer service ever. Normally I don't write reviews but this place doesn't help you at all and they just have a bad attitude. I showed her a picture of what I wanted and she said that she couldn't help me because she doesn't know all the dresses in the store. Well excuse me that's your job to help me. They may have a lot of dresses but they are over priced and out of date. Read less
Services Used: Dress & Attire
Elaine's Wedding and Event Center responded with the following comments:

Dear Reviewer,

We are so sorry about your bad experience at our store. Be assured we have spoken to our staff about this issue and we will make sure it will never happen again. If there is anything we can do do make it right and/or give you a better and completely different experience please let us know.

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906 Hansen Rd, Green Bay, WI 54304 See On Map
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